Do-It-Yourself Guide to Fixing Runtime Error 5

If you encounter an error message saying, “ERR SSL VERSION OR CIPHER MISMATCH” while visiting a website, then it is not primarily your fault as an end-user. In fact, it can happen on any website like Chrome, Edge, Firefox, and even Internet Explorer. Getting this error means that the website you are visiting is using an SSL certificate which your browser seems to be rejected because there is some issue with the certificate. It is also possible that the certificate that’s downloaded on your computer is corrupted or that your computer configuration for TSL/SSL is misconfigured. Here are the complete details of the error message:

“A secure connection cannot be established because this site uses an unsupported protocol, Error code ERR_SSL_VERSION_OR_CIPHER_MISMATCH”

To resolve the ERR_SSL_VERSION_OR_CIPHER_MISMATCH error, refer to the options given below and see which one works for you.

Option 1 – Try to access the website with the only HTTP

The first thing you can do is to try accessing the website using HTTP instead of HTTPS. If you can open the website using HTTP then it means that the problem is in the website itself. And if you are the website owner, you can check the following:

• Check if your website’s SSL certificate name is mismatched. Here you need to ensure that the name and alias of the websites match with the actual website URL where the certificate is installed.
• Second, check if your server is using the RC4 Cipher. If it is, then you need to fix that.

On the other hand, you may also check if your CDN also supports SSL since most of the CDN nowadays supports SSL. All you have to do is configure it correctly and it should be good to go.

Option 2 – Try enabling SSL 3 / TLS and disable QUIC Protocol

If you were using Google Chrome when you got the ERR SSL VERSION OR CIPHER MISMATCH error, then you need to follow the protocol fixes for SSL3/TLS and QUIC which are usually some of the reasons that cause the SSL version / Cipher Mismatch. It also has a few fixes for Windows 10 computer where you can clear the certificates and make sure that your computer date and time is in sync with your time zone and so on. If you were using Edge or Internet Explorer when you got the error, then you have to follow the steps below.

• Type “Internet” in the search box of your browser. After that, you should see the Internet Options from the search results.
• Next, open the Internet Properties window and switch to the Advanced tab and then scroll down to the Security section.
• From there, check the “Use TLS 1.1” checkbox as well as the “Use TLS 1.2” checkbox and then click OK to save the changes made.
• Restart the browser.

On the other hand, if you were using Firefox when you go the error, here’s what you have to do.

• Open Firefox and in the address bar, type “about:config” and hit Enter.
• If a warning appears, just click on the “I accept the risk!” button to proceed.
• Next, type in “TLS” in the search field and hit Enter.
• Then look for “security.tls.version.min” and double click on it and set its integer value to 3 to force the protocol of TLS 1.3.
• Now click OK and restart Firefox and do the same thing with SSL.

Browsing your files on a computer seamlessly is made possible by the File Explorer in Windows 10 as it provides users with a great sense of customization for both listing and performing operations on a file. You have the option to arrange the folders and files being browsed by their name, type, date, size, and so on. Moreover, files that share a common attribute can be also be grouped accordingly using the grouping feature. However, there are times when instead of helping, it causes some problems for some users. This is why in this post, you will be guided on how you can disable the File Grouping feature in the File Explorer in Windows 10. There are two methods you need to consider in disabling the File Grouping feature in Windows 10. First, you can disable it for only one folder or you can disable it for all the folders on your computer. For more details, follow the instructions given below.

Option 1 – Disable File Grouping in only one folder

This first option is relatively straightforward and simple which will work if you only want to disable File Grouping in one folder.

• First, open File Explorer, and go to the folder you want to disable File Grouping.
• Next, right-click anywhere on that folder.
• And then select Group by > None. This will disable File Grouping for only that particular folder.

Option 2 – Disable File Grouping in all the folders

If you wish to disable File Grouping in all the folders on your computer, then you need to follow this option. If you have already tried the first one, then continue with the given steps below.

• Tap the Alt + V key combination.
• Then tap the Alt + Y keys and then tap Alt + O keys.
• After that, navigate to the View tab, and under the Folder views section, select Apply to Folders.
• Now click on the Apply and OK buttons to save the changes made. This will disable File Grouping in all the folders listed in the File Explorer.

Microsoft has been bringing new lock-screen features with every iterative feature release of Windows 10 in order to improve user experience. However, Windows 10 users have different opinions regarding it. Some users are pleased with it while some users simply do not like it. So if you are one of the users who seem to not approve of this feature, read on as this post will be about enabling or disabling the Console Mode sign-in feature in Windows 10. Before you proceed, take note that you will not be able to use your mouse pointer in this Consol Mode login screen and you can only use your keyboard to navigate around various options. You might also want to create a System Restore point just in case. To enable or disable the Console Mode sign-in in your Windows 10 computer, refer to the given steps below. Step 1: Tap the Win + R keys to open the Run dialog box. Step 2: Then type in “Regedit” in the field and tap Enter to open the Registry Editor. Step 3: Next, navigate to the following registry path:

ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionAuthenticationLogonUITestHooks

Step 4: From there, look for a DWORD named “ConsoleMode”. If you don’t see this DWORD, you can just create a new DWORD and name it as “ConsoleMode” and make sure that its base is set to Hexadecimal. Step 5: After that, double click on ConsoleMode and change its value to “0” to disable it and “1” to enable it. Step 6: Now restart your computer to apply the changes made. Like pointed out, you can only use your keyboard when you’re in the Console Mode login window or screen. You can just use the ESC button to go back to the menu while you can utilize the arrow keys so you can go through the options that are mostly vertically arranged and the Enter key to select an option. In the Console Mode, sign-in using the Passwords and PINs worked efficiently.

DuckGoGo a popular private search engine is releasing its first browser soon that is focused on privacy like its search engine. From the recent blog, Gabriel Weinberg, CEO of DuckDuckGo, has stated:

“Like we’ve done on mobile, DuckDuckGo for desktop will redefine user expectations of everyday online privacy,”

From everything that we have learned so far, the browser will be focused on making privacy super easy and simple, eliminating tons of different settings about privacy, and making the whole environment robust privacy protection all set by default. Settings will be applied in all fields, across search, browsing, email, and more. Gabriel also said that aim of the browser is not just a privacy browser, it is meant to be built and used as your everyday browser, for everyday use that protects your privacy as a bonus. One interesting thing that was stated is that browser itself is built upon OS-provided rendering engines instead of typical Chromium. DuckDuckGo says this approach will strip away a lot of the unnecessary cruft and clutter that's accumulated over the years in major browsers. Also, the company stated that when compared to Chrome, the DuckDuckGo app desktop is cleaner, way more private and that early tests have found out that it is significantly faster as well. Is this just corporate advertising or reality? We will see once the browser is released, or once it is released for public testing. Until then take care and happy holidays.

If you are trying to install or reinstall a program on your Windows 10 computer but encountered an error instead that says, “Fatal error, Installation fails, Installation ended prematurely because of an error”, then you’ve come to the right place as this post will guide you how you can fix it. This kind of error is most likely caused by some files that may have been left behind by the previous installation of the program. Each time a program is uninstalled, it leaves behind its files and if the uninstallation process wasn’t completed properly, then it would result in errors like the

“Fatal error, Installation fails, Installation ended prematurely because of an error”.

Moreover, this kind of error is a generic one that can also occur with any software reinstallation or installation. And to fix this error, there are several suggestions you must check out. You can try to install or reinstall the program in a Clean Boot State or restart the Windows Installer Service. You could also try to re-register the Windows Installer Service or re-register the VBScript.dll file.

Option 1 – Install or reinstall the program in a Clean Boot State

It is possible that there are some third-party applications in your computer that are preventing the program from getting installed and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After you’ve set your computer into a Clean Boot State, make sure that you’re signed in as administrator and then try to install the program again.

Option 2 – Try to restart the Windows Installer Service

The next thing you can do to fix the problem is to restart the Windows Installer Service. To do this, follow these steps:

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and then hit Enter to open the Windows Services Manager.
• Next, look for the Windows Installer service among the list of services shown.
• Once you found it, right-click on it and open its Properties.
• From there, click on the Stop button and then click on the Start button.
• But if it isn’t running, then just click on the Start button.

Option 3 – Try to unregister and re-register the Windows Installer Module

• Tap the Win + R keys to open the Run dialog box.
• Then type the “msiexec /unregister” command and hit Enter to unregister the Windows Installer Module.
• Next, type the “msiexec /regserver” command and hit Enter to re-register the Windows Installer Module.
• Now restart your computer and see if unregistering and re-registering the Windows Installer Module fixed the problem or not.

Option 4 – Try to re-register the vbscript.dll file

You may have to re-register the vbscript.dll file using the regsvr32.exe before you can successfully install the program and fix the error. The Regsvr32 tool is a command-line utility that can be used to register and un-register the OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.

• Open Command Prompt as admin from the WinX menu.
• Next, type regsvr32.exe vbscript.dll in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
• You should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

As you know, both the Windows Update and Windows Store are inter-dependable services in Windows 10 operating system. So when one of these services encounters an error like the “0x80070424, ERROR_SERVICE_DOES_NOT_EXIST”, the other service will most likely get this error as well. Note that this kind of error can occur to both the Windows Update Standalone Installer and to the Windows Update section in the Windows 10 Settings app. Some users also reported getting this error while trying to update Windows Defender as well. You can see the following error message in the Windows Update Standalone Installer:

“Installer encountered an error: 0x80070424, The specified service does not exist as an installed service.”

While you’ll see the following error message in the Windows Store:

“The were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070424).”

To fix this error, you can try to re-register the Background Intelligent Transfer Service DLL file or run the Windows Update and Store apps troubleshooters. You can also reset the Windows Update-related folders or the Microsoft Store or fix the Windows Update files by using the DISM tool. On the other hand, you can also use the Registry Editor or check Windows Services. For more details regarding these potential fixes, refer to each one of the given options below.

Option 1 – Try to re-register the Background Intelligent Transfer Service DLL file

You may have to re-register the Background Intelligent Transfer Service DLL file using the regsvr32.exe before you can successfully install the program and fix ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and un-register OLE controls as DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.

• Open Command Prompt as admin from the WinX menu.
• Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
  • regsvr32 Qmgr.dll /s
  • regsvr32 Qmgrprxy.dll /s

Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.

• After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully.
• Now restart your computer and check if the error is now fixed.

Option 2 – Try to run the Windows Store or the Windows Update Troubleshooters

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error code 0x80070424. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.

• Tap Win + I keys again to open the Windows Settings panel.
• Go to Update & Security and then go to Troubleshoot.
• On your right hand side, scroll down to find the Windows Store Apps and then click on Run the troubleshooter option and see if it fixes the problem.

Note: You can also try running the Windows Update troubleshooter to fix the error. You can run it under the Windows Update section of Update & Security.

Option 3 – Delete the files from Software Distribution Folder & Catroot2 folders

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to these steps.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic and the MSI Installer
• Next, got to the C:WindowsSoftwareDistribution folder and get rid of all the folders and files there by tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 4 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterwards, try opening Microsoft Store again and then see if Error Code 0x80070424 is resolved or not.

Option 5 – Try to check the Windows Update or WU setting in the Registry

• Tap the Win + R keys to open the Run utility and type “regedit” in the field and tap Enter to open the Registry Editor.
• Next, go to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsWindowsUpdate
• Here, look for the DWORD named “DisableWindowsUpdateAccess” and double click on it and then set its value data to “0”.
• Exit the Registry Editor once you’re done and restart your computer.

Option 6 – Try to check the status of some Windows Update Services

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter or click OK to open Services.
• From the list of Services, look for the following services and make sure that their Startup type is as follows:
  • Windows Update Service – Manual (Triggered)
  • Background Intelligent Transfer Service – Manual
  • Workstation Service – Automatic
• After that, check if the Service status of the listed services above are set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 7 – Run the DISM tool

You can also run the Deployment Imaging and Servicing Management or DISM tool to fix the error code 0x80070424. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.
• Once it’s done, reboot your computer and check if it has fixed the error.

Windows is one of the most popular operating systems in today's world. Plenty of software and plenty of hardware is working on it without any issues. In order for Windows to deal with this ever-growing hardware and in order for hardware manufacturer's to have stable products in the Windows environment is accomplished via Drivers. A driver is a small piece of software whose sole purpose is to control and communicate with specific hardware and create a bridge between it and Windows itself. it is made in such a way that even if it brakes the rest of the operating system will continue working uninterrupted. Having updated drivers means better performance and better stability for device performance so it is crucial to have the latest drivers installed. Outdated drivers can also lead to some security issues which could be exploited by malicious applications. Here, in today's article, we are presenting you with 4 ways on how to keep your drivers updated and tidy for best performance and stability. The list goes from the most simple way to the most complex and time-consuming one.

1. Use one-click solution, DRIVEFIX

   The most simple and most straightforward solution, install DRIVEFIX, and with only one click on a mouse button, you can have all drivers fixed and updated. This application is made for this purpose and it is doing its job pretty well.

2. Update Windows

   Windows updates come with new drivers for new hardware and with newer versions of existing ones, do update on regular basis and you should have all of your drivers up to date.

3. Download drivers from the manufacturer's website

   Go to the manufacturer's website for your device and download and install the latest driver package.

4. Use device manager to update drivers

   Go to the device manager and right-click on the device which you would like to update the driver. Choose update device driver.

Hello all the wonderful people and welcome to our new article where we take a little different turn than usual and discuss why keeping old electronics around the house is not such a good idea. We all have some drawer or in some bag around the house and in the end of the day if that electronic has battery inside it is probably not the smart thing to keep it.

So naturally, the question comes why it is a bad idea to have old electronics with batteries in them? Well unlike a battery failure with, say, some AA batteries jammed in the back of an old toy, the risk with a lithium-ion battery failing isn’t just some leaking and corrosion in the battery compartment, it’s a potential fire as the battery swells up and the gases (combined with the stored energy) turn the battery into a potential fire hazard.

Good thing is that the battery will not explode just like that, it will swallow over time and get bigger and bigger until the breaking point is reached and all the fire breaks lose. So if by any chance you have some old gadgets lying around you can check up on them and see if has swelling process started, if yes, dispose properly of that piece of the old device immediately.

How to keep old electronics

If you’re not ready to get rid of the gadget then it’s best to charge it properly for storage. Proper charging keeps the battery cells and circuits in optimum health.

While recommendations vary by manufacturer and application, the general consensus is that lithium-ion batteries should be charged to approximately 40%. (Some manufacturers recommend charging 50% or 60% instead.)

Really, the important part here isn’t the exact percentage. What’s important is ensuring that the battery is charged to roughly half capacity and not stored with a completely discharged or completely full battery.

Discharge rates on lithium-ion batteries in completely powered-off devices are very slow, but you should still plan to top off the charge every 12-18 months or so to keep it around 50%.

If you wanted to go above and beyond, a metal storage container with a snug lid on a basement shelf with a desiccant pack inside to control the moisture would offer optimum conditions.

Universal PnP or plug-and-play monitors use a generic PnP Windows driver. Whenever a user plugs a USB device or monitor into a PC the system will automatically identify the device and it will install the proper driver for smooth running. Generic PnP Monitor in Windows 10 means that Windows 10 installed a monitor driver as the PNP did not recognize the device. This generic PnP monitor driver may not work perfectly like the manufacturer’s one. It can lead to issues like unable to set the best monitor resolution and the screen refresh rate. Therefore, it is important to fix this issue. All of that being said let us fix your PnP display driver issue.

1. Reconnect monitor

   Always try this first, just by unplugging the monitor and then plugging it back may resolve the issue, if the monitor was not detected properly the first time, there are very high chances that this method will resolve the issue.

2. Check if the Device Manager is reporting an error and update the driver

   If the hardware is functioning properly then the issue might be in Windows not detecting device or driver malfunction. In any case, the Device Manager will be the one who will report this problem. In order to check to see if the driver is properly working press ⊞ WINDOWS + X to open the hidden start menu. Once it opens, click on Device Manager to open it, If you have a driver device error inside Windows, you should see it immediately when entering the Device Manager, it will have a yellow exclamation mark beside it. Right-click on it and choose update driver.

3. Reinstall driver

   If driver update failed or you already have the latest drivers, reinstalling them could fix the issue since drivers might have corrupted during installation of some update or application. Follow steps from point 3 to get to the driver in Device Manager, then right-click on it but instead of update choose to uninstall. Reboot Windows once the driver is uninstalled and Windows will install a new one automatically. If you do not want to update drivers automatically install the latest driver for your device, then reboot.

4. Check Windows update

   Check to see if the latest Windows update is installed, update your Windows if needed

5. Fix driver issue with DRIVERFIX

   If everything else fails, get DRIVERFIX, a premium solution for your PC issues, and fix driver errors.

What Is 0x80004001 Error Code?

0x80004001 is an error code that Windows users encounter quite commonly.

This error usually occurs when users try to update an old Windows application or attempt to run a certain application. When this error appears on the screen, the system automatically restarts to stop further processing. The error results in a blue screen after the system boots.

This blue screen is known as the Blue Screen of Death.

Error Causes

There are different files in the Windows operating system responsible for its smooth functioning. Sometimes problems like viruses or incorrect register entries corrupt or damage these files. This is when this 0x80004001 error appears.

Simply put, some of the most common causes that trigger 0x80004001 error are listed below as follows.

• Corrupt or damaged EXE, VXD, DLL files of Windows
• Incorrect entry of registry files
• Presence of viruses or malware in the system
• Corrupt or damaged system files
• Unfinished application installation

Irrespective of what causes this error, it is of utmost importance to troubleshoot it as soon as possible.

Further Information and Manual Repair

While there are several ways of troubleshooting this error, the two most useful approaches have been listed below as follows.

• This solution is for advanced users. Start your system and log on to it as the administrator. Click on the Start button. Now select All Programs->Accessories->System Tools. Finally, click on System Restore. In a new window, select the option “Restore My Computer to an Earlier Time”. Now click on Next. A list of restore points will be displayed. Choose the most recent restore point from this list and click “Next”. Now click next on the confirmation Window again. Once the restoration is finished, the computer will restart itself and you will observe that the error no longer appears.
• This solution is for beginner or novice users. Download a 0x80004001 error repair utility available online. Install this program on your computer and use it to scan for the error in your system. When the scan completes, find if any feature allows you to fix errors. If yes, click on it. Now restart your computer again. You will notice that the virus has disappeared. It is a good idea to use error repair utilities because they scan the system, diagnose the error and then perform the repair.

Use any of the methods listed above to get rid of the 0x80004001 error once and for all.