Get public IP address inside Windows 10

There are a lot of online services and a lot of ways to get your public IP address. One of them being typing whats my IP in Google search and you will get immediate results. But there is a way to get the same information inside Windows 10 which could be very useful if for any reason you can not connect to mentioned services. By checking public IP directly inside your windows you can make sure that the issue for not being able to open some websites is not due to your public IP.

In order to use this Windows feature, we will be checking our public IP using Windows PowerShell.

To open Power Shell in Windows first press ⊞ WINDOWS + R to open the run dialog

keyboard with windows and r markedInside run dialog type Powershell and press ENTER

In the Powershell type in the following command and press ENTER

(Invoke-WebRequest -uri "http://ifconfig.me/ip").Content

When the command finishes you will see what is your public IP address, if you wish to know more about your connection type in and press ENTER:

Invoke-RestMethod -Uri ('https://ipinfo.io/')

This command will provide you with further information like city, region, country, and others.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

A Guide to Fixing Error Code 39

Code 39 - What is it?

Code 39 is a device driver error code that pops up when the Windows operating system cannot load the driver for the hardware you want to use.

This hampers your ability to use the hardware properly. The error code is almost always presented in the following format:

“Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.” Code 39

Error Causes

A device driver is a software program that tells the operating system how to control a particular hardware device. Each hardware device has a different driver.

There are separate device drivers for printers, CD-ROM readers, and keyboards, to name a few.

Many device drivers are already built into the operating system. But sometimes you will need to install a new device driver when you want to use a new piece of hardware device that the operating system is not familiar with, or does not anticipate.

Regardless of whether or not the drivers are already integrated into the operating system, you may still experience code 39, typically because of the corrupted or outdated drivers.

Outdated and corrupted drivers cause hardware malfunction and failure, which trigger device driver error codes like code 39. Other causes include incorrect registry values.

Further Information and Manual Repair

Below are some of the easiest and most effective methods to resolve Device Manager error code 39 on your PC.

To follow and implement these methods, you don’t require any technical knowledge or expertise. Simply follow these instructions to fix the error right away.

Method 1 - Fix with a Simple Reboot

There is a possibility that the error code 39 is caused by some fluke within the Device Manager or your BIOS.

If that’s the reason, then a simple PC reboot can resolve the issue immediately. Therefore, before you try anything, it is advisable to restart your system.

If it works, then that is great, but if it doesn’t, then don’t worry, try other methods given below to fix this problem successfully.

Method 2 - Uninstall and Reinstall Drivers

If the error code 39 is generated due to faulty or outdated drivers, then simply uninstall and remove them and then reinstall new driver versions. There are two ways to remove faulty drivers.

Method One

  • One is, to go to the start menu, click on Control Panel, and then Add/Remove Programs.
  • Remove the program and the driver you think is causing problems. This will thoroughly remove all traces of the faulty driver.
  • To reinstall, follow the same steps but this time install the new device driver version.

Method Two

  • The other way is to go to the start menu, type Device Manager in the search bar, and then press enter to continue.
  • In the Device Manager, find and locate the problematic device.
  • After that, double-click the category of device that you wish to uninstall. Let’s say, Windows is unable to load the graphics card driver.
  • This means you will have to click on the Display Adapter category in the Device Manager to uninstall the graphics card.
  • After you have successfully uninstalled, Windows will prompt you to confirm device removal.
  • Simply click OK to confirm and proceed. To activate the changes, restart your PC.
  • To reinstall, go to the Device Manager, click on the Action tab and then select the option ‘Scan for Hardware Changes.’

This method, although effective in resolving error code 39,  can be time-consuming. To avoid the hassle and save time, try method 3.

Method 3 - Update Drivers Automatically with DRIVERFIX

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
Read More
Fix UTCSVC high CPU and Disk usage in Windows
There is a lot of high resource utilization by any process that slows down a Windows operating system and one of the services that could cause such a thing is the utcsvc.exe process. This particular process at times can cause high CPU and disk usage. So if you are currently facing this problem, read on as this post will guide you on how you can resolve the problem. UTC which stands for Universal Telemetry Client is a software that runs a service named Diagnostic Tracking Service or DiagTrak. This service is used by Microsoft to collect customer feedback, analyze customer’s problems, and push resolution via updates in order to make the Windows 10 operating system better. This service is an executable file that could be translated to Service Host and even though the process does not usually cause problems, there are actually times when it does especially if it results in high resource utilization. In such cases, you might want to consider disabling it to fix its high CPU and disk usage.

According to Microsoft:

“We collect information about you, your devices, applications and networks, and your use of those devices, applications, and networks. Examples of data we collect include your name, email address, preferences, and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.”
There are several ways you can disable the utcsvc.exe process. You can disable it using the Service Manager, Registry Editor, and Group Policy Editor. For more details, refer to the instructions laid out below.

Option 1 – Disable the Connected User Experience & Telemetry Service via Service Manager

Note that this option is for standalone systems, so if you’re not using one, refer to the next given options below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
  • From the given list of services, look for the Connected User Experience service. Once you found it, click on it and you’ll see its description which states:
“The Connected User Experiences and Telemetry service enables features that support in-application and connected user experiences. Additionally, this service manages the event-driven collection and transmission of diagnostic and usage information (used to improve the experience and quality of the Windows Platform) when the diagnostics and usage privacy option settings are enabled under Feedback and Diagnostics.”
  • Next, right-click on it and select Properties.
  • Now, change its Startup Type to Disabled and click on the Apply and OK buttons to save the changes made.

Option 2 – Disable the Connected User Experience & Telemetry Service via Registry Editor

  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and click OK to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
  • After that, right-click on the folder named “DataCollection” and select New > DWORD (32-bit) Value.
  • Now name the new value “AllowTelemetry” and make sure that its Value data is “0” and then click on OK to save the changes made.
  • Restart your computer.

Option 3 – Disable the Connected User Experience & Telemetry Service via Group Policy Editor

If you have to disable the service related to the Universal Telemetry Client for company-managed systems, then you can do that using the Group Policy Editor.
  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration > Administrative Templates > Windows Components> Data Collection and Preview Build
  • After that, double-click on Data Collection and Preview Build to open its settings.
  • From there, look for the “Allow Telemetry” item and double click on it to open its Properties.
  • Next, set the radio button to Disabled and then click on the Apply button to save the changes made.
  • Restart your computer.

Option 4 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter

Hardware and Devices Troubleshooter:

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Performance Troubleshooter:

  • Tap the Win + R keys to open the Run dialog box.
  • Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.
Read More
Quick Fix Guide To Runtime Error r6034

What Is Runtime Error R6034?

Runtime Error r6034 is one of the most commonly occurring errors.  This error usually arises in Windows Vista and Windows 7. The message that appears to the user states ‘An application has made an attempt to load C runtime library incorrectly, please contact the support team for more information’. As the message suggests, this problematic error occurs simply because an application attempts to load the C runtime library without a manifest.

Solution

Restoro box imageError Causes

Runtime Error r6034 occurs when the system compiler fails to compile the working application. While this is the primary reason, there are some other conditions that trigger Runtime Error r6034 which are outlined below.
  • Existence of viruses and malware in the system.
  • Corrupt or missing system files.
  • Power outages.
  • Hardware problems.
  • Hardware driver problems.
There are several other reasons that may trigger Runtime Error r6034 that are beyond the scope of this article. Regardless of what triggers this error, it is crucial to ensure that it is fixed as soon as possible.

Further Information and Manual Repair

There are several ways to deal with Runtime Error r6034. However, one of the most effective ways is listed below as follows.
  • When this error occurs, restart your computer. Make sure you press F8 before the windows logo is displayed.
  • Choose safe mode and press enter.
  • Go to the ‘Start’ button and type ‘msconfig’ in the search box. Press enter.
  • The MSConfig program will now open.
  • Choose ‘Start up’ in the general tab and then click on the ‘Load Start Up’ item.
  • Click on the ‘Services’ tab. Now click ‘Hide all Microsoft Services’ and then choose ‘Disable All’.
  • Close the system configuration window.
  • Restart the computer.
After restarting your computer, you will notice that the Runtime Error r6034 has been removed. If this approach fails to deliver the desired results, it is advised to follow the steps listed below.
  • Go to the start button. In the search box, type ‘System Restore’.
  • When System Restore appears, click on it.
  • The system restore window will open. Make sure any process or application that’s open is now closed.
  • In the System Restore window, if a calendar list appears, it means the restore point is open. Now choose the point from where the error appeared and click Next.
  • This process may take some time. Your system will restart automatically and the Runtime Error r6034 will disappear.
Read More
Fix DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL
If you suddenly encounter the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL Blue Screen error on your Windows 10 computer along with the error codes, 0x000000D5, 0xb10BBD9E, 0x0D82DA24, 0Xfecd479D, 0x779827CB then read on as this post will provide you some troubleshooting tips that could help you resolve the BSOD error. Getting this kind of BSOD error means that a driver has referenced memory that was freed earlier and it could also mean that the Driver Verifier Special Pool option has caught the driver accessing memory which was freed earlier. Follow the given options below to fix the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL BSOD error.

Option 1 – Use the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues.
  • Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
  • After that, select the option “Create custom settings”.
  • Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
  • The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 2 – Try updating SSD firmware

If you have installed SSD on your computer recently and you have started getting the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL Blue Screen error since then you may have to update the SSD firmware. To fix this, you can download the Intel Solid-State Drive Toolbox from the official website. This toolbox is compatible with Windows 10 and Windows 7 and later versions.

Option 3 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Try running Microsoft’s online Blue Screen Troubleshooter

If running the built-in Blue Screen Troubleshooter didn’t work, you can also try running Microsoft’s online Blue Screen Troubleshooter. All you have to do is go to Microsoft’s website and from there, you will see a simple wizard that will walk you through the troubleshooting process.

Option 5 – Try to reinstall or update device drivers of recently installed hardware

If the first few options didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 6 – Try disabling Hardware Acceleration

You might want to disable Hardware Acceleration system-wide or for a particular program like Google Chrome and see if it resolves the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL BSOD error
Read More
How to Fix Windows 10 Error Code 0x80070570

Error Code 0x80070570 - What is it?

Error Code 0x80070570 is a common Windows 10 error code that generally is seen by users who are attempting to install a new version of the operating system. While it is most often associated with Windows 10, variations on this same error code have been present in previous versions of the operating system, going all the way back to Windows 7.

Common symptoms include:

  • Inability to run through the installation process to completion when attempting to install a new version of the operating system
  • Error message regarding corrupt or missing files
While it is frustrating to encounter an error like Error Code 0x80070570 as you try to install a new operating system version on your device, there are several methods that can be used to try to resolve the issue. If you do not feel like you have the skill or knowledge necessary to successfully apply the steps below, be sure to get in touch with a trusted computer repair technician that is competent in the repair of Windows 10 errors.

Solution

Restoro box imageError Causes

In some cases, Error Code 0x80070570 arises erroneously when the system isn’t able to find a particular file that it needs. Other times, it happens when there is a conflict with the antivirus software that you are running and the installation software. Finally, there may be a faulty source of RAM in your computer that needs to be removed before the installation can be completed.

Regardless of what you believe to be the cause behind the error code, there are at least two different methods that you can use to try to resolve Error Code 0x80070570 on your device. The first is fairly simple and easy to follow, while the second requires a little bit more knowledge of your hardware in order to complete it successfully.

Further Information and Manual Repair

There are two common ways that users can attempt to get around Error Code 0x80070570 on their devices. Each requires a little more skill and technical knowledge than the last. If you don’t feel like you have the skill, time, or ability to invest in the methods below, be sure to get in touch with a Windows repair technician who can help you to complete the necessary steps in the right ways.

Here are the best ways to attempt to resolve Error Code 0x80070570 on your Windows device:

Method One:  Reattempt Installation

In some cases, when Error Code 0x80070570 appears on your computer, you can simply click on the OK button and then go back to the screen immediately proceeding where your installation has left off, choosing to restart the process of installation. For some users, repeating this method at least four times has allowed them to bypass the error without undertaking more serious and time-consuming methods to resolve the issue at hand.

Method Two:  Check Your Various Sources of RAM

If you have more than one source of RAM in your computer, first remove one of the sources, then re-attempt installation. If you are still encountering Error Code 0x80070570 after removing one of the sources, continue to remove each until you are down to a single source, then trade that last source for one of the ones that have been pulled.

If you have a bad source of RAM, this can help you to figure out which input is causing the error to appear and to address the problem appropriately. Once you have determined which specific source is causing the problem, you can reboot your computer and attempt to run the installation process one more time.

If your RAM sources are not specifically causing the issue, you may still need to run diagnostics tests on your hardware to identify the source of the problem at hand.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Read More
Cannot find a system image on this computer
If you are trying to restore your computer using a System Image that has been created by the Windows Backup and Restore tool but encountered an error message instead that says, “Windows cannot find a system image on this computer”, you’ve come to the right place as this post will walk you through in fixing this error. Here’s the complete context of the error message:
“Windows cannot find a system image on this computer, Attach the backup hard disk or insert the final DVD from a backup set and click Retry. Alternatively, close this dialog for more options.”
In the error message, you are offered two choices – to either Retry or Cancel the operation. You can try to select Retry to try again but you will most likely get the same error if you do so. This kind of error can occur if the name of the WindowsImageBackup folder or any of its sub-folders has been modified. On the other hand, this error can also pop up if this folder or any of its sub-folders have gone missing or have become corrupted. To resolve the error, you can try to move the WindowsImageBackup folder or check its sub-folders. You can also try to isolate the System Image file or rename the System Image folder or remove all the unwanted sub-folders as well as use Command Prompt in Repair mode.

Option 1 – Try to move the WindowsImageBackup folder

The WindowsImageBackup folder must be stored in the root of the volume where it is stored, in line with the functioning of the System Restore utility. For example, if the WindowsImageBackup folder is stored in the “C:/Backups/System Restore Backups/New” location, then you have to move it to the C: drive as well.

Option 2 – Try to check the subfolders of the WindowsImageBackup folder

The classification of folders and files plays an important part to restore in restoring a computer from a System Restore point. Thus, if have modified the names of any files or folders inside the WindowsImageBackup folder, then you need to set the defaults. After that, run System Restore again and check if it fixes the error.

Option 3 – Try to isolate the System Image file

If the System Image file is stored in a USB storage device along with various System Restore images, then it’s no wonder why you’re getting this error. To set things right, you have to make sure that the System Restore image you wish to restore your computer from, is the only one that’s present at the root of the USB storage device.

Option 4 – Try renaming the System Image folder

If you have renamed the System Image folder prior to running System Restore, then it is most likely the reason why you’re getting the “Windows cannot find a system image on this computer” error. This error pops up because the System Restore utility in Windows 10 looks out for the WindowsImageBackup folder so if you have renamed it, you need to change its name back to what it originally was to fix the error.

Option 5 – Try to remove all the sub-folders of the WindowsImageBackup folder

If you have stored some foreign files inside the WindowsImageBackup folder, you need to get rid of them right away and return the folder to its default state as this folder must be left alone and should not be meddled with if you want to run System Restore smoothly.

Option 6 – Try to use Command Prompt in Repair Mode

  • Open Command Prompt while your computer is in the Repair Mode.
  • Next, type and enter this command where you need to replace “<Partition Letter>” with your drive’s letter: dir <Partition Letter>
  • After you’ve found the WindowsImageBackup folder in any of the partitions, type and enter this command: dir <Parition Letter>WindowsImageBackup /s
  • The command you entered will display all the contents of the folder exceeding 10 GB in total size. You can check and confirm the integrity of the folder and if you find that the integrity is violated, then it is the reason why you’re getting the error.
Read More
DuckDuckGo for better privacy
Many of us are taking the google search engine for granted and it is no true that it has crawled in almost every spore of our digital lives but if we wanted a little more privacy? Do we have options or we are destined to use google and send our information to this company. What if we really wanted that our searches are well safe, secure, and private? We could try other search engines like BING but since BING belongs to Microsoft we would exchange only one company for another without making any progress in the privacy battle. Enter DuckDuckGo. DuckDuckGo is a privacy-focused search engine that’s been online since 2008. Find websites, maps, videos, news, and more without tracking your searches and serving you targetted ads. It took DUckDuckGo as you can tell sometimes to gain ground and to be recognized but finally, it got the attention it deserves. Its big breakthrough happened in September of 2014 when Apple offered it as a default search engine in Safari and since it has gained more and more ground. It seems people care about their privacy after all. Since then DuckDuckGo has been gaining ground and all the major browsers have integrated it as an option for a default search engine. In this article, we will show you how to switch to DuckDuckGo and set it as your preferred search engine in all major browsers.
  1. Google Chrome

    Launch Chrome and click on the three dots in the upper right. Choose settings. Choose Search engine in the list on the left of the screen. Click on the drop-down box next to Search engine used in the address bar and choose DuckDuckGo.
  2. Mozilla Firefox

    Launch Firefox, click on the three lines hamburger menu icon in the top-right corner of the window. Click on Preferences. Click on Search in the menu to the left of the screen. Under Default Search Engine, click the drop-down box and choose DuckDuckGo.
  3. Microsoft Edge

    Click on the three dots menu button in the top-right corner of the window Then select Settings. Click on Privacy, Search and Services in the menu that appears on the left Scroll down to the Services menu and choose Address bar and search. Click the dropdown menu next to Search engine used in the address bar and choose DuckDuckGo.
  4. Apple Safari

    Click Safari in the menu bar at the top of the screen Then click Preferences. You can also use the Command+, shortcut to quickly bring up Safari’s Preferences. Click on the Search tab, then choose DuckDuckGo under the Search engine drop-down box.
  5. Opera

    Click on the Settings cog button in the sidebar on the left of the screen. Under Basic settings scroll down until you see Search engine and a drop-down box. Select DuckDuckGo from the list.
Read More
Install Windows 11 on any computer officially
Windows 11 system requirementsMicrosoft’s initial Windows 11 hardware requirements were not really well received by users and they were not really clearly represented from the start making a lot of potential customers slowly drift away from the hype. It seems that Microsoft has acknowledged this since they have changed their tune about system hardware requirements for the upcoming Windows 11. It seems that Windows 11 will be able to be officially installed on unsupported computers but with a little inconvenience.

What is a catch?

Windows 11 will still have the same hardware requirements and if the PC meets them, that computer will be officially supported, other ones (any that can run Windows 10) that do not meet system requirements can still run Windows 11 but the system will have to be clean installed. So no upgrade option for old computer users, just a clean install. This means of course that you will need to download the ISO image and make a bootable USB in order to install it. Also since you will be doing a clean install do a backup of the hard drive since it will need to be formatted. Also, Microsoft has stated that with unofficially supported PC some driver updates might not be delivered leaving you with either older driver versions or relying on your hardware manufacturer on them. This is still not confirmed by Microsoft, just stated as an option. We will see how it goes.

Conclusion

It is very good that Microsoft has reconsidered its system requirements and will not stubbornly push its initiatives over the top requirements allowing even older computers to install new OS. I am sure over time lot of users will upgrade their hardware and drive into officially supported waters, but it is good that they will be able to use new OS on their current hardware.
Read More
Rebuild Search Index in Windows 10
If by any chance your search result in Windows is misleading, missing, or incorrect then it is a high probability that your search index is out of date. To repair this issue follow this guide step by step. Please take note that rebuilding the whole search index can take a long time on some systems depending on the size of the index itself, CPU speed, HD speed, etc. Sometimes it can take even hours on large drives. First, press ⊞ WINDOWS + R to open the run dialog and type in it Control panel to open the control panel. keyboard with windows and r markedrun dialog with control panel typed in Once you are in the control panel, switch your view to large icons and locate Indexing options. Control panel with indexing options selectedInside indexing options, click on advanced. indexing options advanced button markedIn advanced options click on the rebuild and confirm. indexing options rebuild button markedLeave your computer to finish and your searches should be working fine now.
Read More
0x3D55: Family App information is corrupted
What is 0x3D55? As you know, Windows 10 is loaded with various Universal Windows Platform or UWP apps such as the Microsoft News, Weather, Calculator, Windows Mail, and many other applications that are based on the modern UWP platform of Microsoft that was introduced in Windows 10. Each one of these apps has a shared piece of code in the kernel for them to be able to get executed across any device that runs the Windows 10 OS which includes laptops, PCs, 2-in-1 devices, mobile phones, mixed reality headsets, and many more. However, there are times when the runtime information for these apps ends up getting corrupted which causes them not to function as expected and throws errors like the error 0x3D55. This kind of error can be pinned down when the UWP app malfunctions and you can also find an error message in the Event Log that reads, “0x3D55: Package family <App name with ID> runtime information is corrupted”. So if you encounter this error, read on for this post will walk you through fixing it. There are three suggestions you need to check out to fix this error – first, you can try to reset the Microsoft Store cache, second, you can try to re-register or reinstall the problematic app and lastly, run the Windows Store App troubleshooter.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 2 – Run the Microsoft Store Apps troubleshooter

The Microsoft Store Apps Troubleshooter will help you in fixing the error 0x3D55. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.
  1. Tap Win + I keys again to open the Windows Settings panel.
  2. Go to Update & Security and then go to Troubleshoot.
  3. On your right-hand side, scroll down to find the Windows Store Apps and then click on the Run the troubleshooter option and see if it fixes the problem.

Option 3 – Try to re-register the UWP app via PowerShell

  • First, type “command prompt” in the Start Search and right-click on Command Prompt and then select the “Run as administrator” option.
  • Next, navigate to this location in the command line utility: C:/Users/<Insert Username>/AppData/Local/Packages
  • After that, execute the “DIR” command to view the list of all the directories in the given location.
  • Once the list appears, look for the ID of the problematic app and take note of it.
  • Now tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:
PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.<YOUR APP ID HERE>).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"
  • Wait for the process to be completed and then restart your computer.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status