Cortana Web Preview is not working in Windows

rtf64x64.sys Blue Screen error happens in random intervals but it is a regular occurrence, it can happen when playing games, when watching movies, or even when the computer is idle. in this article we will guide you on how to resolve this error from the most simple steps you could take and do not worry, altho the error seems dreadfully and scary, it is nothing to worry about. If you can boot Windows normally after error great, proceed with instructions, else reboot into safe mode or use installation media to boot.

1. Use official Microsoft online troubleshooter Microsoft has an online blue screen troubleshooter that was made specifically for this kind of situation. Go to Troubleshoot screen error and answer questions needed. Most of the time this will be enough to solve any blue screen issue.
2. Update network and sound drivers How is this error traced back to Realtek devices, go to the Realtek website and download drivers. Install them and reboot the system.
3. Use a dedicated software solution DRIVERFIX is an application made for these and other kinds of driver issues and problems, it is one click automated solution for driver fixing. Visit the Driverfix site and download the application
4. Perform system Restore If you have not managed to fix the issue with previous steps roll back to a previous restore point when everything was working.
5. Replace network or sound card If everything failed including system restore then it is likely that it is a hardware malfunction. Replace faulty components and you should not receive errors anymore.

When you encounter an error message that says, Chassis Intruded…Fatal Error…System Halted on your monitor then it indicates that the Chassis or the cabinet that holds the CPU, GPU, motherboard, and many more is open. It is a security feature offered by OEMs wherein a connector that is found in the motherboard can detect if the chassis component has been replaced or removed. There are a few OEMs that offer onboard speaker or PC chassis speaker which goes off in this kind of situation. Obviously, the problem has something to do with the hardware and in most cases, you have to put the jumper back on the motherboard with the pin-labeled chassis signal and ground. There are times when some OEMs offer a simple switch that is armed automatically when you properly close the chassis. Thus, you need to check if this switch has something to do with the error. If there is no switch or if it doesn’t resolve the issue, although you may be able to get into Windows with a warm boot, the normal Windows boot won’t really work unless you fix the problem. It is rather false positive and has something to do with the RTC RAM state or the BIOS. You might need to completely disable the Chassis intrusion feature to fix the error. Refer to the suggestions given below to try and fix the “Chassis Intruded, Fatal Error … System Halted” error.

Option 1 – Try to clear CMOS

You can easily clear CMOS by shorting two pins which can be found side by side on the motherboard. Keep in mind that it may vary from OEM to OEM although the basics are still the same to clear CMOS. In addition, you might also have to download the manual from the OEM’s website so that you’ll know its exact location.

Option 2 – Try booting into the BIOS

You can also try booting into the BIOS. All you have to do is tap either the DEL or F2 keys to get there. Note that everything will be set back to their default setting after you reset the CMOS.

Option 3 – Try disabling Chassis intrusion

In this option, you have to look for the Chassis intrusion feature in your BIOS. It might be located under security. From there, disable it and check if the problem’s fixed.

Option 4 – Try to reconfigure the BIOS

Once you have disabled the Chassis feature, you need to reconfigure the BIOS the way you expect it to be or to what it was before the reset.

Error Code 0x8007232B (Code 0x8007232B) – What is it?

Error code 0x8007232B (Code 0x8007232B) is an error that occurs when you attempt to activate Windows Server 2008 or Windows Vista.

Common symptoms include:

• Attempting to activate Windows 7, Windows 8, or Windows Server 2012 and you receive an error message.
• The error message says: “Windows could not be activated. Key management services host could not be located in domain name system, please have your system administrator verify that a KMS is published correctly in DNS”
• The error message says “The directory name, file name, or volume label syntax is incorrect”.

Error Causes

• Error Code 0x8007232B occurs when you attempt to use media that is volume licensed to install: Windows 8, Windows 7, Windows Vista Enterprise, Windows Vista Business, Windows Server 2012, Windows Server 2008, Windows Server 2008 R2.
• This error code also occurs when the activation wizard is unable to connect to a Key Management Service host computer.

Further Information and Manual Repair

Error code 0x8007232B can be seen when you are trying to activate windows, on several different operating systems. This problem can usually be easily corrected, but in the event that it can't, please contact a computer repair technician. When you try to install any of the previously mentioned Windows products, they use a generic product key to install the volume-based license software. If you do have a KMS host computer configuration and see these error codes, that means the correct DNS entries are not being seen on the computer. If there is not a KMS host computer setup, you need to do this setup, otherwise switch to a MAK product key method, and activate the volume license installation that way.

Method One:

Using a Multiple Activation Key as opposed to KMS activation

1. Click the Start icon, click on All Programs, click on Accessories, right-click on Command prompt.
2. Click on “Run as administrator”. Type in the password or provide confirmation if prompted for administrator password or confirmation.
3. When asked for the command prompt, enter in the following and then hit the Enter buuton: slmgr -ipk xxxxx-xxxxx-xxxxx-xxxxx-xxxxx  Note: this placeholder represents the MAK product key.

Method Two:

Configure a KMS host server for the clients to activate against.

A KMS host server needs to be configured for the clients to activate against. When there are no KMS host servers configured near you, install and activate a KMS server key. After this, configure a computer on the network to host this KMS software and publish the Domain Name System (DNS) settings.

Method Three:

When the client cannot locate a KMS host on the network for activation:

1. Verify that your computer has the KMS host installed and activated by using a KMS key that is registered in DNS. You will follow these steps to do that:

1. Click the Start button, click on All Programs, click Accessories, and then right-click on Command Prompt.
2. Click on Run as Administrator. Type the password or provide confirmation if you are asked for an administrator password or for confirmation.
3. In the command prompt box, type the following command and press ENTER: nslookup -type=all _vlmcs.tcp>kms.txt
4. Then open the KMS.txt file generated by this command. The file will contain at least one entry that relays the SRV service location.

2.  A KMS host server registers a DNS SRV record once every 24 hours by default. You should check the registry to see if the KMS host server is registering with the DNS. Follow these steps to do so:

1. Click on Start, type in regedit, and then press Enter.
2. Locate HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsNTCurrentVersionSL and then click on it.
3. The KMS server does not register in DNS if the DisableDnsPublishing subkey is existing and has a value of 1. If this subkey is missing altogether, create a DWORD value called the DisableDnsPublishing. If the dynamic registration is suitable, the subkey value should be changed to 0. Right-click DisableDnsPublishing, click on Modify, enter 0 into the Value data box, and click OK.

One of the most sophisticated Artificial Intelligence or AI assistants there is in the market is Cortana. However, no matter how sophisticated this AI assistant may be, there are still times when you encounter issues with it. So if your Cortana is not connecting to the internet, worry not for this post will guide you in fixing the problem. This connection issue in Cortana might have something to do with the settings, network connectivity, or your Microsoft account. In addition, it could also be that the Firewall or antivirus program interferes with its connection. Whichever the case is, here are some possible solutions that could help you resolve the problem.

Option 1 – Try to power cycle the modem, router, and computer

• Connect the modem, router, and the PC hard-wired and then switch all of these three devices off.
• Turn on the modem and wait for 30 seconds.
• Turn on the router and wait for 30 seconds as well.
• Finally, turn on the computer and check if you can now successfully connect to the internet.

Option 2 – Check if your router or ISP is properly working

Since the basis for this issue is that Cortana is not connecting to the internet even though you are able to access websites using your browser, you might want to check your router or ISP (Internet Service Provider) and see if they’re functioning properly.

Option 3 – Try changing your internet connection

You can also try changing your internet connection and see if it fixes the problem. If you are using Ethernet, you can try connecting to a Wi-Fi connection and see if Cortana is able to connect or not.

Option 4 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter. Note: You can also run the Network Troubleshooter as it can also help in resolving the issue especially if the problem is in the network.

Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 7 – Try resetting Cortana

• Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
• Restart your PC.
• After your computer boots, launch Cortana again and check.

Option 8 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

• First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
• Next, type the following command and hit Enter to execute it:

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

• Restart your computer and check if Cortana is now able to connect.

If you like to travel but you do not have a navigation device and a place where you are traveling does not have internet coverage do not worry, Windows offline maps are here to help. Traveling in today's world often requires that we have some sort of navigation system, wherever that be a dedicated navigation device, maps on your mobile phone, or something similar. Maps on mobile-phone are nice but they drain the battery of the phone fast and being on a road might require that we have access to our phone, just in case of an emergency call, and dedicated navigation devices often cost a lot of money. Lucky for us Windows comes with a maps feature where you can check local maps and orientate with their help and even if you are in an area where you do not have internet coverage you can still use maps via offline mas mode in Windows. This feature will require that you sacrifice little HDD space because you will need to download maps that you will need and some time preparing in order to find and download maps that you will need but in the end, it is worth it, you have a full map system completely offline and independent of the internet. So in order to prepare all maps that you will need, follow this guide step by step and enjoy your trip.

1. Select Settings from the Start menu.
2. Click System.
3. Select Offline maps.
4. Click the + button next to "Download maps".
5. Select the continent where your desired country is located.
6. Select the region you want to download. Depending on the area, you can download a whole country or you'll have to drill down to a smaller region (for example, with Canada and the USA).
7. Repeat for any additional regions you want to have as offline maps. You can download more maps while other maps are currently downloading.
8. Pack your bags
9. GO!

One of the hardest issues you can encounter on your Windows computer is the Blue Screen of Death error. There are various kinds of BSOD or Stop errors and one of them is the “Memory Management Error 0x0000001A” error. This kind of Stop error might signify a hardware problem in your computer and is most likely caused by an issue with RAM or hard disk or even malware that takes up all your computer’s memory, thus, making it crash and display a BSOD error like the Memory Management Error 0x0000001A. Moreover, this kind of Stop error can also occur during the Windows upgrading process. So in this post, we’ll show you what you can do to fix the Memory Management error on your Windows 10 PC.

Option 1 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 2 – Update the device drivers

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
• Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 3 – Run the Windows Memory Diagnostics Tool to test RAM

Since the issue concerns the memory of your computer, you can also try running the Windows Memory Diagnostics Tool to find out if the RAM module of your computer has become corrupted. To run this tool, follow these steps:

• Tap the Win + S keys to open Search.
• Then type “Windows Memory Diagnostics Tool” in the field and hit Enter to open the Windows Memory Diagnostics Tool.
• After that select any of the following option from the prompt that appears:
  • “Restart now and check for problems (recommended)”
  • “Check for problems the next time I start my computer”
• After that, if you find that your RAM is corrupted, you might have to purchase a new one or change the motherboard of your computer.

Option 4 – Run the DISM tool

There are cases when the Memory Management Error 0x0000001A error is caused by the Windows System Image so you need to repair it using the DISM or Deployment Imaging and Servicing Management tool. The DISM tool is another command-line tool in the Windows operating system that could help users fix various corrupted system files. To use it, follow these steps:

• Open the Command Prompt as admin.
• Then type in this command: Dism /Online /CheckHealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Run the SFC scan

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 6 – Try using System Restore

You can also try to perform a System Restore as it can also help you fix the BSOD error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

The Windows Subsystem for Linus, also known as WSL, is a useful and excellent tool for developers. However, it isn’t without flaws as users can still encounter some errors when using it. One of these errors is the error code WslRegisterDistribution, 0x8007019e,0x8000000d. Although it seems like the error is have something to do with the installation of WSL, it could be a false positive since some users who’ve installed WSL still encountered the same problem. Here’s the context of the error:

“Installing, this may take a few minutes… WslRegisterDistribution failed with error: 0x8007019e/0x8000000d Error: 0x8007019e/0x8000000d The parameter is incorrect. Press any key to continue.”

Error code 0x8007019e or 0x8000000d could be due to the absence of supporting Windows 10 features since the error does not even let one use the WSL-based command line. If you are one of the users facing this problem, then you’ve come to the right place as this post will provide you with a couple of suggestions to fix it. There are two options you can check out to fix the problem, but before you do that, you need to make sure that the Windows Subsystem for Linux feature is enabled. The two options include enabling WSL using the “Turn Windows features on or off” option and using the Windows PowerShell.

Option 1 – Try to enable the WSL using the “Turn Windows features on or off” option

• To get started, search for “Turn Windows Features on or off” in the Start Search and click on the appropriate result to open a dialog box.
• After that, you will see a populated list in the dialog box and from there, look for the “Windows Subsystem for Linux” option.
• Once you find it, select OK. This will search and install the system files needed and ask you to restart your computer.
• Restart your computer. The Linux distro should now work without any trouble.

Option 2 – Try to use Windows PowerShell

The next thing you can do to fix the error code 0x8007019e or 0x8000000d is to use Windows PowerShell.

• Tap the Win + X keys and click on the “Windows PowerShell (Admin)” option to open Windows PowerShell as admin.
• After that, execute this command to enable the Windows Subsystem for Linux feature: Enable-WindowsOptionalFeature -Online -FeatureName Microsoft-Windows-Subsystem-Linux
• The command you entered will start to search for the required system files and install them.
• If prompted, type “Y” to restart your computer. This should fix the problem.

One of the most critical processes in the Windows 10 operating system is the Explorer.exe. And there are times when you might encounter an error that says, “System call failed”. You can encounter this error when you try to launch File Explorer, and in such case when the File Explorer does not work, it could cause issues in accessing folders and files on your computer. This kind of error pops up when the explorer.exe system file has become corrupted or if there is some process that interferes with its smooth functioning. To fix this error, you can try to restart the explorer.exe process, run both the System File Checker scan and DISM tool. You could also put your computer in a Clean Boot State or uninstall any programs you’ve installed recently. For more details, follow each one of the given suggestions below.

Option 1 – Try to restart the Explorer.exe process

The first thing you can do is try to restart the Explorer.exe process. To do so, refer to these steps:

• First, right-click on the Taskbar and select the Task Manager.
• Next, expand the Task Manager window to see all the active processes.
• From there, look for the Windows Explorer process, right-click on it and select Restart.
• After that, check if the error is now fixed.

Option 2 – Run System File Checker scan

If restarting the explorer.exe process didn’t work, you can also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:

• Hit the Win + R keys to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in this command: sfc /SCANFILE=c:windowsexplorer.exe

Note: If you are using a 64-bit Windows operating system, enter the “sfc /SCANFILE=C:WindowsSysWow64explorer.exe” command instead.

• Wait until the process is completed and then restart your computer.

Option 3 – Run the DISM tool

You might also want to run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the “System call failed” error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 4 – Try running the Check Disk utility

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk c: /f /r
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 5 – Put your computer in a Clean Boot State

As pointed out, there are some instances that some conflicting programs installed in your computer might be the one that triggers the “System call failed” error to appear when you try to open File Explorer. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Once your computer has restarted in a Clean Boot State, perform your scan again and see if it now works, and then start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 6 – Try to uninstall the programs you’ve installed recently

In case you don’t know, freeware software packages aren’t always free as some of them could contain malicious software that can cause serious damage to your computer. Thus, if you have installed a program recently prior to getting the “System call failed” error, then you have to uninstall that program.

• Tap the Win + R keys to open the Run dialog box.
• Then type “appwiz.cpl” in the field and tap Enter to open the Programs and Features in Control Panel.
• Next, arrange the list of installed programs in the order of the installation date.
• After that, look for the problematic program and right-click on it, and then select Uninstall.
• Once the process is done, restart your computer and see if the error is fixed.

Fatal Error c000021a - What is it?

Fatal Error c000021a is a type of Windows stop error also known as the blue screen of death (BSoD) error. When this error occurs, it causes the computer screen to go blue and locks the user out of the current activity. This error code is fatal and can lead to serious issues like system crashes and freeze. The error code is usually displayed in the following format:

STOP: c000021a {Fatal System Error} The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000034 (0x00000000 0x0000000)

Solution

Error Causes

Fatal Error c000021a occurs when the Windows kernel detects that either Winlogon.exe or Csrss.exe service processes have stopped responding or failed to load.  When this happens the error code pops up on the screen. Nonetheless, this is not the only reason for the occurrence of this error. There are plenty more reasons why Fatal Error c000021a may pop on your computer screen. These include:

• Missing or corrupt hardware drivers
• Faulty hardware
• Windows System Restore failed during the rollback process
• Malware or viral infection
• Registry issues

No matter what the reason may be, it is advisable to fix the error right away without any delays. Remember it is a fatal error and can cause a great deal of damage to your PC.

Further Information and Manual Repair

Fatal Error c000021a is a serious PC issue but this does not mean you have to hire an expert to get it fixed. The good news is that this error is actually quite easy to resolve. You don’t have to be a technical whiz or a computer programmer to fix Fatal Error c000021a on your PC. Here are some do it yourself methods to fix this error code right away without any hassle: Let’s get started:

Method 1: Update Your PC Drivers

As we mentioned about corrupt or missing drivers can be one of the many reasons for the occurrence of this error. So, check the drivers first. Perform a driver scan and make sure all your drivers are updated.

Method 2: Perform a Windows System Restore

To do this, first launch Task Manager by pressing CTRL+SHIFT+ESC on your keyboard. Now click on the application tab and then click ‘New Task’ then browse. After that, go to C:\Windows\System32\Restore  folder and then double click the rstrui.exe file. This will help start system restoration. Your computer will reboot during the process and hopefully, the error will be resolved. Nonetheless, if the error still persists then try methods 3 and 4.

Method 3: Scan for Viruses

Sometimes Fatal Error c000021a may also occur due to malware infection. Your PC may be affected by viruses hidden in different locations without you knowing about it. Therefore to resolve this error, it is recommended to run an antivirus and scan for viruses. If detected, remove them right away to fix the error code.

Method 4: Repair the Registry

Another method to resolve Fatal Error c000021a code on your system is to repair the registry. The registry stores all the information and activities performed on the system. If it is not cleaned frequently, it gets loaded with too many files unnecessary and obsolete files like the junk files, cookies, internet history and temporary files which corrupts and damages the registry thereby generating blue screen of death error codes like Fatal Error c000021a. Though you can repair the registry manually it can be both time-consuming and slightly difficult especially if you are not a computer programmer. Therefore it is advisable to download a registry cleaner to fix it right away.

Automatic Repair with Restoro.

Whether the Fatal Error c000021a code occurs due to viral infection or registry issues, download Restoro. This is a next-generation, advanced, and multi-functional PC Fixer. This software is deployed with multiple utilities such as a powerful registry cleaner, an antivirus, a system optimizer, and more. The registry cleaner scans the entire PC and detects all types of registry issues at once. It cleans the registry, wipes out all the unnecessary files, and restores the registry back to normal. Simultaneously, the antivirus embedded in this software detects all types of viruses including malware, adware, spyware and Trojans and removes them in seconds. The system optimizer feature ensures the speed and performance of your PC are not compromised during the repairing process. It ensures your PC works at its optimal speed. Restoro is a one-stop solution for all your PC needs. It has a user-friendly interface making it easy for all levels of users to work around. It is compatible with all Windows versions Click here to download Restoro and resolve the Fatal Error c000021a code on your PC today!

What Is Installation Error 1628?

Installation Error 1628 is, as the name suggests, an installation error. When it occurs, a generic 1628 message is displayed to the user. When this message appears, it is either a problem with the install files or an issue with the InstallShield.

Solution

Error Causes

Installation Error 1628 is caused because every Windows-based program or application has been designed that such that it has to be installed on the computer for use. This installation process is important because it not only moves files to the appropriate location on one’s hard drive but also because the process creates registry entries in Windows System files. A vast majority of these programs and applications have a built-in tool that’s responsible for aptly performing this installation. This built-in tool is the InstallShield. This establishes that when this error occurs, it is either because of some unforeseen issue that occurred during the installation process or because of some problem with the InstallShield.

Further Information and Manual Repair

In order to keep this error from occurring in the future, some recommendations are outlined below.

• Check the installation disc and determine if there are any smudges, scratches, or fingerprints on it. If the system is unable to read data from the disc, Installation Error 1628 will be generated. In order to ensure that the Installation Disc is clean, use a microfiber cloth. Dampen it lightly with water and clean the disc. Wipe the inside of the disc lightly in an outward direction, making sure that it is not wiped in a circular pattern. Try to reinstall the application or program after cleaning the disc. The issue should be resolved. However, if it persists, some problems may be with the InstallShield.
• The alternative solution is to repair the InstallShield and the procedure goes as follows.

1. Stop InstallShield’s running process. It may have been crashed and simply needs to be restarted. Now access task manager. Press Ctrl+Alt+Del and the task manager will open. Now go to the processes tab and disable ‘idriver.exe’ and ‘msiexec.exe’ from here.
2. Now go to ‘C: Program Files/Common Files’. Here you will find the ‘InstallShield’ folder. Select ‘rename’ and modify the folder name to ‘InstallShield1’. Confirm rename and start the installation process again. Now Windows will try to re-install any InstallShield files one needs.
3. If the error persists after renaming the InstallShield folder, download the Windows Installer from Microsoft’s website. This file will determine whether or not your version is valid. Old versions often have bugs that cause problems. Your system is now ready to be used.