Cortana Web Preview is not working in Windows

Recently, a lot of users experience issues after the Windows 10 v1903 upgrade and one of them is that the Cortana Web Preview is not functioning like it’s supposed to. Even though Microsoft has already replaced the unified search where you no longer have to use Cortana, it is still undeniably useful and is packed with some great features, one of which is the Web view.

Each time you type a search query, it will open a web view where you can see the results using Bing. However, some users reported experiencing some issue wherein the web view does not show anything and appears to be broken and users have to click on the Open in Browser link. Thus, if you are one of the users who experience the same problem, then this post is for you – it will guide you on what you can do if the web preview in Cortana is not working on your Windows 10 device.

To fix the Web Preview issue in Cortana, you can try to restart Cortana or reset it using the Windows Settings app or change the Search filter level. You could also try to run the Windows Store App troubleshooter or re-register or reinstall Cortana. For more details refer to the options provided below.

Option 1 – Try to restart the process of Cortana

There are times when the running process of Cortana might encounter an error and breaks a particular component of the whole service so the first thing you can do is to restart Cortana’s process in the Task Manager.

  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • Next, go to the Processes tab and look for Cortana’s entry.
  • Once you find it, right-click on it and select the End task option.
  • Afterward, open Cortana again and see if it fixes the web view problem or not.

Option 2 – Try changing the search filter level

The next thing you can do to fix the Web View is to change the search filter level. All you have to do is go to Settings > Search and change filter level and from there, modify the search filter level and then see if it fixes the problem.

Option 3 – Run the Windows Store App troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Web Preview problem in Cortana. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.

  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
  • Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 4 – Try to reset Cortana via Settings

  • Launch the Windows 10 Settings app and go to Apps > Apps & Features.
  • Next, look for the entry of Cortana on the right-side panel and select it.
  • After that, select the Advanced options and then select the Terminate button under the Terminate section.
  • Once done, click on the Reset button under the Reset section.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.

Option 5 – Try to re-register and reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

  • First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
  • Next, type the following command and hit Enter to execute it:

Set-ExecutionPolicy Unrestricted

  • After that, execute this second command to reinstall Cortana:

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

  • Restart your computer and check if the Web Preview in Cortana is now working.

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Restoro box imageError Causes

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  • Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed the “Boot Device Not Found” error.

Option 4 – Try setting the System Partition to Active

Like the first given option, you also have to make sure that you have a bootable Windows 10 USB drive before you proceed to set the System Partition to Active. Once you have it covered, refer to these steps:
  • Boot your computer using the bootable Windows 10 USB drive.
  • Next, click Next when you get to the Welcome Screen.
  • Then click on Repair your computer located at the bottom left part of the window and select Troubleshoot > Advanced Options > Command Prompt.
  • After opening Command Prompt, type the following command and hit Enter to start the Diskpart utility. It is a command line-based utility just like Command Prompt but has a UAC prompt once you provoke it. So if you encounter a UAC prompt, just click on Yes to proceed.
diskpart
  • Now type the following command:
list disk
  • From there, select your primary disk by typing the following command:
select disk number
  • After that, list all the partitions on the selected disk by entering the following command:
list partition
  • The command you just entered will list all the partitions created on your PC including both types of partitions that are visible to a normal user in the File Explorer as well as the ones created by Windows 10 by default which helps it in storing the boot files and other important system files.
  • Now type the following command to select the partition that is usually around 100 MB in size:
select partition number
  • Finally, type the following command to mark the partition active:
active
  • Then type the “exit” command to exit the disk part utility.
Once it’s done, the primary drive should now be active and you should now be able to boot into your computer without the “Boot Device Not Found” error.
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