Disabling File Grouping in Explorer in Windows

Error Code 0x80240001- What is it?

Error Code 0x80240001 usually occurs in Windows 10 and is specific to the process of updating your system. It is similar to an error code found in previous versions of the software during the update process. There are a number of steps that can be taken to solve this error code, most of which are fairly easy for the average user to undertake.

Common symptoms for this particular error code include:

• Inability to complete the updating process of your Windows 10 system
• A notice that the Windows Update Agent is not able to provide appropriate services through the update module.

While it can be frustrating to have this message appear during the update process, users can resolve the error in a number of ways. However, if you are not confident in your ability to follow the steps below or if the methods listed fail to resolve the problem, contact a certified Windows 10 repair technician to assist you in the process.

Solution

Error Causes

Error Code 0x80240001 occurs when the Windows Update tool is unable to complete its service successfully. This error occurs most often when users attempt to update to Windows 10 from older versions of the software, including Windows 7, 8, or 8.1.

This particular error code can also occur when your system has not been updated in a regular fashion. Stacked updates make it more likely for Error Code 0x80240001 to occur.

In most cases, when Error Code 0x80240001 appears on your screen, the update process will be halted. Sometimes, the screen may display a single color background, removing the appearance of all other windows and applications.

Fortunately, there are several methods that you can use to attempt to circumvent the problem and see the update process through to completion.

Further Information and Manual Repair

While it can be frustrating to deal with an error when you attempt to update your Windows software, there are several ways that you can seek to resolve the issue that causes Error Code 0x80240001. These steps are relatively simple to complete and do not require advanced techniques to be used. However, if you are not confident in your ability to complete the steps listed below, enlist the aid of a qualified Windows technician to help you.

Here are the most common ways that Error Code 0x80240001 can be resolved for Windows 10:

Method One:  Download and Use the Windows Repair Tool

From the Windows website, you can download the Windows Repair tool, if it is not already installed on your computer. While there are other tools available through outside sites that claim that they can resolve this error, in many cases, they can be a carrier for viruses and other kinds of malware, so it is inadvisable to use non-Windows tools to fix this particular error code.

Once you have successfully added the Windows Repair tool to your computer, open it up and look for the option to run “Repair Windows Update.” Using this process, your system can search for and resolve the error, allowing you to successfully run the update tool through to completion.

Method Two:  Uninstall Recently Added Software

In some cases, software that has been recently added to a non-updated computer can cause the update process to experience issues. If you believe that this may have occurred in your case, simply uninstall the software in question, then attempt to run the Windows 10 Update process again.

The best way to prevent this error from reoccurring when you seek to update your Windows 10 system is to apply updates within a short period of time from their release date. It is recommended that users update regularly, which can allow them to avoid a number of issues that are common to the update process.

If you have any difficulty in resolving Error Code 0x80240001 after you have attempted these steps, you may need to enlist the help of a qualified technician who is familiar with the specific errors related to the Windows 10 Update process. This can especially be helpful if you have recently installed a number of new kinds of software and are unsure of whether or not any specific one may be causing your issues. If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

What is Error Code 100?

Error Code 100?? Whenever a Setup error contains error codes in the message, this indicates what the setup was operating on, let’s say copying files. The text in the error message will determine whether that it is fatal or not. An error code 100 is a system error that is displayed as ‘ERROR_TOO_MANY_SEMAPHORES’ or as a value 0x64. This error means that the system ‘cannot create another system semaphore.’ A semaphore is used in controlling access to parallel programming or a multi-user platform through multiple processes. This error can prevent certain features of your Windows to perform properly, like trying to get a print, copying files, deleting files, or any other routine computer activities.

Solution

Error Causes

Error code 100 can affect a wide range of activities that you normally perform on your PC. This error can occur for a number of reasons, of which some of the common ones include:

• When the Microsoft SQL Server fails to start the service
• When the account used for starting AOS does not match the database in SQL Server
• When the AOS licenses have exceeded their limit
• When the SQL Server database is incorrectly case sensitive

Though these are the common causes for error code 100, there can be other ways through which this error can occur. To find out the specific cause for error code 100, follow these steps:

• Go to Start and select All Programs. Go to Administrative Tools and click Even Viewer
• Click Application in Even Viewer
• Locate the error message in the right pane by scrolling down
• Click on the error message and see if the message applies to the error code.

Further Information and Manual Repair

In order to manually repair this error, you will have to work with your Network Administrator as they will have security privileges to take the steps. However, there are more than one ways to resolve this issue, for instance:

1. Starting SQL Server Service
   • A likely cause of an error code 100 can be that your SQL Server service is not started. To activate it, follow these steps:
   • Got to Start and Click on All Programs, go to Administrative Tools and click on Services
   • Find SQL/MSSQLServer service
   • Right Click on it and click Start to activate the service
2. Network Resolve

If you are connected to a network, then you can work with your network administrator to fix error code 100. Follow these steps to resolve this error:

• Got to Start and then Run. Type dcomcnfg and press Enter
• Locate Default Security and click it
• Find Default Access Permissions and click Edit Default
• You should locate System and Interactive, listed in the Allow Access. If they’re not listing, you can add them by clicking Add
• Find the local computer in the list and click on Allow Access
• Click Ok on the following three steps
• Log off the computer and log in again.

As you know, NVIDIA is one of the topmost graphics cards used and it has been that way for several years already. And in those years, the company has managed to release the best cards on the market. However, there are still times when some things fail and don’t work as expected due to some NVIDIA driver issues. As of late, one of the issues users reported about NVIDIA drivers is that it keeps on crashing on a daily basis. It gets to the point where they aren’t able to play games anymore while some users experience lag and rendering issues. In addition, some users also reported that their computer display tends to freeze sometimes, and then things would seem to go back to normal but only for a short span of time as the crash seems to happen every 10 minutes. This can be extremely annoying as you won’t be able to use your computer properly. If you are one of these users, worry not for there are several ways you can try to resolve the problem in your Windows 10 computer. Make sure to carefully follow the options given below.

Option 1 – Try checking if the NVIDIA graphics card is enabled

Although the problem is quite massive, the fix could be as simple as enabling the NVIDIA graphics card if it turns out to be disabled. There might be some strange reason why your graphics card disables itself. Thus, the best and first option you can try is to check if the NVIDIA graphics card is enabled or not. To do so, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• After opening the Device Manager, look for the Nvidia graphics card option among the list of device drivers. Once you found it, check if it is enabled or not. If it’s not enabled, you should see a gray arrow pointing downwards. Right-click on the card and select Enabled.
• Next, right-click on the graphics card once more and click on the Update Driver Software option and then click on the “Search automatically for updated driver software” option.

Option 2 – Try to choose Maximum Performance and disable Vsync

If the first option didn’t work out for you, then you might want to try turning off Vsync and adjust the performance to the maximum. Refer to these steps to disable Vsync and adjust performance to the maximum.

• The first thing you have to do is right-click on your desktop and select the NVIDIA Control Panel among the options.
• After opening the NVIDIA Control Panel, select Manage 3D Settings.
• After that, set Vsync to off, and then in the Power Management Mode, set it to Maximum Performance. That should fix the problem.

Option 3 – Try updating the drivers from the official site of NVIDIA

If both the first and second given options didn’t work, you can also try updating the drivers from the official NVIDIA website. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:

• Tap the Win + R keys to open the Run dialog box.
• Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
• From there, you can see what type of Nvidia graphics card that your system is on.
• Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.

If you suddenly encounter a Blue Screen error that points out to either the mfewfpk.sys and epfwwfp.sys files, then this post might help. Both of these files are created by third-party software. The mfewfpk.sys file is created by the McAfee security software while the epfwwfp.sys is created by the ESET Antivirus. These files are residual files and sometimes it blocks upgrading Windows 10. Aside from blocking Windows 10 upgrade/update, these files can also cause a Blue Screen error after an upgrade which leaves your Windows 10 computer useless. When you get a Blue Screen error caused by any of these files, you will see an accompanying error message that states, “DRIVER IRQL NOT LESS OR EQUAL”. To fix this Blue Screen error, you can check out the suggestions laid out below but before you do that, you need to create a System Restore point first as it can help you undo any unwanted changes. In addition, make sure to also boot your computer into Safe Mode with Networking before you troubleshoot.

Option 1 – Try to remove the epfwwfp.sys file

You can try to remove the epfwwfp.sys file using Command Prompt. To do so, refer to the following steps:

• Right-click on the Start button and click on Command Prompt (Admin) from the menu to open Command Prompt with admin privileges.
• Next, type the following command and hit Enter to delete the epfwwfp.sys file:

DEL /F /S /Q /A “%systemroot%System32driversepfwwfp.sys”

• After the scan is completed, restart your computer and see if it fixed the Blue Screen error.

Note: You can also use the ESET AV Remover tool to uninstall Eset security software to remove the epfwwfp.sys file.

Option 2 – Try to remove the mfewfpk.sys file

The same with the first option, you can remove the mfewfpk.sys file using CMD.

• First, right-click on the Start button and click on Command Prompt (Admin) from the menu to open Command Prompt with admin privileges.
• After, type the following command and hit Enter to delete the epfwwfp.sys file:

DEL /F /S /Q /A “%systemroot%System32driversmfewfpk.sys”

• Once the scan is completed, restart your computer and see if it fixed the Stop error.

Note: You also have the option to remove the mfewfpk.sys file using McAfee Product Removal tool to uninstall the McAfee security software. All you have to do is download the McAfee Product Removal tool and run it and then follow the onscreen instructions to install it. Once it is installed, click on Next. After you select the radio button to agree to the terms of use, click on Next once again. Finally, restart your computer and check if it is able to resolve the problem or not.

Option 3 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Blue Screen error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Windows 11 provides several different ways to make your cursor stand out and be easier to spot inside it. You can make the mouse pointer larger, invert it, or change its color.

1. Press ⊞ WINDOWS + I to open settings
2. Click on Accessibility in the sidebar
3. Select Mouse Pointer and Touch
4. Adjust mouse cursor size with size slider by clicking on circle and dragging it left or right
5. Under Mouse Pointer Style pick desired style from White, Black, Inverted, and Custom
   1. White: The cursor is white with a black outline (standard setting)
   2. Black: Cursor is black with a white outline
   3. Inverted: Cursor automatically changes color to an inverted version of the color it is currently hovering over
   4. Custom: You can pick the color for the cursor that you want.

And that is all about it, once you are done with pointer customization just close settings, all changes are saved automatically.

As of late, a number of users reported experiencing a problem where their Windows 10 computers get stuck on Airplane mode for some unknown reason. According to the affected users, they were unable to turn off the Airplane mode which means that their computers are also not able to connect to the internet. One of the possible reasons why this kind of issue occurs is that there could be a bug with the airplane mode or it could also be the doing of faulty network drivers or physical switch that’s turned on, and so on. If you are one of the few users who experience the same issue, then read on as this post will guide you on what to do if your Windows 10 computer gets stuck on Airplane mode. There are a couple of suggestions you can check out to resolve the problem. You can try to check the status of the Radio Management service, flush the DNS cache or you could turn off the airplane mode via system settings. You could also update the network drivers or turn off the physical switch for airplane mode or make some adjustments in the Windows Registry. For more details, refer to each one of the suggestions provided below.

Option 1 – Try to check the Radio Management Service status

• First, tap the Win + R keys to open the Run dialog box and type “services.msc” in the field, and hit Enter to open the Windows Services Manager.
• Next, look for the Radio Management service and select Properties.
• From there, change its Startup type to Disabled and click on the Apply and OK buttons to save the changes made.
• Once done, restart your computer and check if you can now turn off the airplane mode.

Option 2 – Flush the DNS cache

You could also try to flush the DNS cache to fix the “ERR_ICAN_NAME_COLLISION” error. All you have to do is open Command Prompt as an administrator and then execute each one of the following commands sequentially to flush the DNS cache:

• ipconfig/release
• ipconfig/renew
• ipconfig/flushdns

Option 3 – Try turning off the airplane mode via System settings

If flushing the DNS cache did not help in fixing the problem, then you might want to turn off airplane mode via system settings.

• In the Windows Search bar, type “airplane mode”.
• From the search results that appear, click on Airplane mode.
• After that, a window will appear where you have to turn off the toggle button for Airplane mode.

Option 4 – Try to update, rollback or reinstall the Network adapter drivers

The next thing you can do to resolve the problem is to update the Network Adapter drivers by following these steps:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
• Look for the Broadcom Network Adapter and right-click on it, as well as other network adapters that have an exclamation icon, and update them all.
• Restart your PC and see if it helped in fixing the problem.

Note: If updating the network drivers didn’t help in fixing the problem, you can also try to roll back the very same drivers from their previous versions and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter drivers, refer to these steps:

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 5 – Try to turn off the physical switch for Airplane mode

If your computer has a physical switch to turn on or off the airplane mode, then you might want to check that switch if you have one. Chances are, it could be the reason why you’re unable to turn off Airplane mode on your computer.

Option 6 – Try to make some adjustments in the Registry

• Tap the Win + R keys to launch the Run utility.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_LOCAL_MACHINESystemCurrentControlSetControlClass
• From there, edit the registry value of “RadioEnable” to “1”.
• Exit the Registry Editor once done, and restart your computer.

Dxgkrnl.sys Error - What is it?

To understand Dxgkrnl.sys error code, it is important to develop an understanding about Dxgkrnl.sys file. Dxgkrnl.sys is a type of system file associated with Windows 8 Consumer Preview ISO images that are developed by Microsoft for the Windows OS. System files like Dxgkrnl.sys are third-party device drivers, critical system files. These files enable attached PC hardware such as a printer to communicate with 3rd party software programs like web browsers and Windows 8 Consumer Preview ISO images. Dxgkrnl.sys error code is a blue screen of death error. It occurs when the Dxgkrnl.sys files are unable to function properly. This is a critical error. It can cause system failure, crash, and data loss. Therefore, it must be resolved immediately before the damage is done. The error may pop up in any one of the following formats

"STOP 0×00000050: PAGE_FAULT_IN_NONPAGED_AREA – dxgkrnl.sys"

A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: Dxgkrnl.sys."

"STOP 0x0000000A: IRQL_NOT_LESS_EQUAL – dxgkrnl.sys"

"Your PC ran into a problem and needs to restart. We’re just collecting some info, and then we’ll restart for you. If you would like to know more, you can search online later for this error: dxgkrnl.sys."

"STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED – dxgkrnl.sys"

Some of the common symptoms of this error code include

• Blue screen
• System freeze
• And sudden shutdown

Solution

Error Causes

Dxgkrnl.sys error code may be triggered due to several reasons. These include:

• Incorrectly configured or corrupted Windows 8 Consumer Preview ISO images device drivers
• Windows registry issues
• Malware infection
• Hardware conflict
• Damaged hard disk

Further Information and Manual Repair

To resolve Dxgkrnl.sys error code on your PC, here are some effective and easy DIY methods that you can try:

Method 1 - Scan and Remove Viruses

Dxgkrnl.sys error may occur due to malware and viral infection. If this is the cause, then it is advisable to download a powerful antivirus and scan your entire PC. Remove all viruses from your system to resolve the error.

Method 2 - Utilize Windows System Restore to Undo Recent System Changes

Windows System Restore is an in-built powerful tool that enables Windows Operating System users to restore previous your PC to its former state. To repair Dxgkrnl.sys error, use this tool. It can help you avoid hours of troubleshooting headaches associated with SYS errors. To get started, simply go to the start menu, type System Restore in the search box and press Enter. Now click on System Restore to proceed. If you are prompted for an administrator password, insert it to move to the next step. Now to bring your computer to its former state, simply choose a restore point. To activate these changes, reboot the PC. This is most likely to resolve the issue.

Method 3 - Clean the Registry

The registry is a collection of databases. It stores much of the information and activities you perform on your system including unnecessary and obsolete files like junk files, cookies, internet history, bad and invalid registry entries. These files accumulate in the registry and damages and corrupt the registry itself. Due to this runtime and BSoD errors are triggered. To repair and clean the registry manually can be time consuming and technical, therefore it is advisable to download Restoro. This is a user-friendly PC Fixer embedded with a powerful registry cleaner. The registry cleaner scans your entire PC, wipes out all bad entries, cookies and unnecessary files, cleans the registry and repairs the damaged system files in seconds. Click here to download Restoro and resolve Dxgkrnl.sys error today!

Mswrd632.wpc - What is it?

Mswrd632.wpc is a Microsoft Office Word error message.  This error message is often displayed in the following format:

‘Word cannot start the converter mswrd632.wpc’

The error message mswrd632.wpc may pop up when computer users try to open certain MS Word documents using the .doc extension.

Solution

Error Causes

Error Mswrd632.wpc may be triggered due to several reasons. Some of the common reasons for the mswrd632.wpc error code include:

• Issues with Microsoft Word application
• MSwrd632.wpc file corrupted
• Changes in the registry configuration settings
• Issues with security updates

Sometimes when you attempt to access the Word file of the older version of the MS Word application after new security updates, you may experience this error code. This happens because the new security features that you have installed in the updated version blocks old files from being accessed.

Further Information and Manual Repair

If you can’t access important MS Word files on your PC, due to the error Mswrd632.wpc, then don’t you worry! The good news is that it is easy to fix and repair. By following a few simple methods, you can easily resolve this issue and access your MS Word files. Try the methods listed below to repair error Mswrd632.wpc on your system:

Method 1: Copy the MSwrd632.wpc file From Another Computer

The error may also occur if the MSwrd632.wpc file is corrupted. In such as situation, copy the MSwrd632.wpc file on your PC from another computer. You can usually find this file in the following path C:\Program Files\Common Files\Microsoft SharedTextConv. However, please note this method is not secure and may make your PC vulnerable to a possible security hack. Do it when your PC is not connected to the internet.

Method 2: Unregister the Text Converter

This issue can also be resolved by unregistering the converter. Here is a step-by-step guide to unregister the converter.

• First, go to the start menu and select RUN.
• Type REGEDIT and press the OK button.
• Next, what you have to do is find and click on registry subkeys. Here are the keys that you have to click on

HKEY_LOCAL_MACHINESOFTWAREMicrosoftSharedToolsText ConvertersImportMSWord6.wpc (Windows 32 bit OS) HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftSharedToolsText ConvertersImportMSWord6.wpc (Windows 64 bit OS)

• Choose the key according to your Windows bit operating system. After that, click on the Edit menu, select the Delete option and click ‘Yes’ to activate changes.

This change will effectively unregister the text converter and disable it for third-party applications and for Microsoft Office enabling you to access your desired MS Word files easily.

Method 3 - Download Restoro to Resolve Registry issues

If the error is related to the registry, then the best and most efficient way to fix it is to download Restoro. This is a powerful registry cleaner and a PC Fixer deployed with a user-friendly interface and compatible with all Windows versions. It scans and removes all registry errors and repairs the registry in seconds. Click here and download Restoro to resolve the MSwrd632.wpc error now!

Internal Error 2771 - What is it?

Internal Error 2771 is an internal error code associated with Kaspersky Internet Security and Antivirus software. This error pops up when Kaspersky Internet Security software fails to install on your PC successfully. Installation of the software is interrupted and therefore it ends prematurely. This happens mostly when you try to install a new build on an existing installation. Internal Error 2771 is displayed in one of the following formats:

Internal Error 2771, Sandbox Feature or Internal Error 2771, WholeProduct Feature

Solution

Error Causes

This error may result on your computer screen due to several reasons. Some of the most common underlying causes include:

• A leftover Registry Key
• Bad entries from previous Security Package
• INFCACHE.1 file corrupted
• Conflicts with other security software installed on your system

Further Information and Manual Repair

To successfully overcome this problem and ensure the successful installation of Kaspersky Internet Security software on your system, try the methods given below.

Method 1- Remove the Leftover Registry Key

Sometimes Internal error code 2771 may appear during installation due to the leftover registry key from the previous Kaspersky software removal. A registry key is often created when uninstalling the previous Kaspersky version from the PC. This key is left behind even after you reboot your system. This key is called AVP**_post_ uninstall, you need to delete it to ensure the new version of the Kaspersky program is installed successfully on your PC.  For this, simply go to the start menu and type Regedit in the search bar. Now navigate to HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun and then look here for the registry key called AVP**_post_ uninstall. In order to delete this file, right-click it and then select delete. Once uninstalled, reboot your PC and then try installing the Kaspersky Internet Security program again. Hopefully, this will resolve the issue. If the software installs smoothly, then the error is fixed, in case it still persists, then try other methods illustrated below.

Method 2 - Remove the INFCAHCE.1  Corrupt File

Another reason for the error pop-up may be INFCAHCHE.1 corruption. This file is basically used to store driver information and inf file locations. However, if it contains corrupted information, then you must remove it. To do this, go to the start menu and type cmd into the search bar. This will open a command prompt. Here type del C:\Windows\infinfcache.1. Now reboot your PC and try installing Kaspersky software on again.

Method 3 - Fix Software Conflict

Security software conflict can also result in internal error 2771 code display. And when this happens, the installation of Kaspersky prematurely ends. Security software conflict may occur if you have Comodo Firewall installed on your PC. A firewall is known to cause issues with Kaspersky software programs. The best way to resolve this issue is to uninstall all security software programs on your PC. Once all security software is removed, then install Kaspersky on your system. If the installation is successfully completed, then reinstall the other software again.

Method 4 - Download Restoro

Error 2771 can also result on your computer screen if traces of the previously installed Kaspersky software still remain in the registry despite the program removal. In such an event it is advisable to download Restoro. This is a cutting-edge and user-friendly PC Repair Tool deployed with an intuitive interface and a powerful registry cleaner. The registry cleaner scans your entire PC in seconds and detects all registry-related problems. It removes all the bad entries, invalid registry keys, traces of previously uninstalled programs, junk files, and cookies that are known for registry corruption. It takes just a few clicks to perform this process. Once all traces are removed, you can install the new version of the Kaspersky Internet Security program on your PC without interruption. Click here to download Restoro and be on your way to resolve Internal Error 2771 on your computer!

This post will guide you in fixing high CPU, Memory, and Disk usage problems caused by NTOSKRNL.exe. NTOSKRNL stands for “NT Operating System Kernel. This file is a kernel image that is responsible for a lot of systems-based processes such as Hardware Virtualization, Process, and Memory. Aside from that, it is also the one that compresses the old pages of memory that reduces the overall amount of memory being used. If you notice that your computer is running slowly and you find that the NTOSKRNL.exe file is hogging your resources such as disk usage, CPU usage as well as memory usage, then read on as this post will guide you in fixing the problem caused by NTOSKRNL.exe. Make use of the options given below to resolve the issues caused by NTOSKRNL.exe. 1] Scan your computer for potential malware There might be a good chance that your computer might be infected with malware. And this malware might be associated with the NTOSKRNL.exe file and hence making it consume a lot of system resources. So, I would really recommend you to make sure that your Antivirus is up to date and then scan your computer with it specifically the C:/Windows/System32 folder because this is the location where the NTOSKRNL.exe file is located.

Option 1 – Put your computer in a Clean Boot State

The first thing you have to do is to put your computer in a Clean Boot State as this can help you in finding any incompatible programs that are causing the problem.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Update or rollback drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try to run the DISM tool

If the first two options didn’t work, then running the Deployment Imaging and Servicing Management might. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try to stop the Runtime Broker process

The RuntimeBroker.exe or the Runtime Broker process is the one that monitors access to Windows APIs to make sure that the apps do not violate the core security of Windows. This process usually leaves a very small footprint. However, there are times when it consumes more resources than it’s supposed to and does not release memory after the work is done that results in a memory leak. As a result, it affects NTOSKRNL.exe which is why you have to stop the Runtime Broker process. To do so, refer to these steps:

• Tap the Ctrl + Shift + Esc to open the Task Manager.
• After opening Task Manager, go to the Processes tab and look for the Runtime Broker process.
• Once you find it, check if it is using more than 15% of your memory. If it is, then you most likely have an issue with an app installed on your computer.
• Select the Runtime Broker process and right-click on it and then click on the End Task option to end its process.

Option 5 – Try to run the Performance Troubleshooter

• Tap the Win + R keys to open the Run dialog box.
• Type “msdt.exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
• Then click on Next to get started. Wait until the process is completed.

Option 6 – Try using the Windows Performance Toolkit

You can also use the Windows Performance Toolkit in finding the root cause of the problem. Just refer to the following steps to use this toolkit.

• Search for “cmd” in the Cortana Search box and click on Command Prompt from the search results to open it.
• Next, type in the command given below or copy and paste it and then hit Enter:

xperf -on latency -stackwalk profile -buffersize 1024 -MaxFile 256 -FileMode Circular && timeout -1 && xperf -d cpuusage.etl

• After executing the command, wait for at least 60 seconds and then check the logs of the Windows Performance toolkit which is stored in a file named cpuusage.etl in the folder located at C:/Windows/System32. From there, you should see a list of all the causes of the System Resources being hogged.