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Error Code 28- What is it?

The error code 28 is a driver error. This is one of the many device manager error codes. When this error occurs on your computer, the following message is displayed:

“The drivers for this device are not installed. (Code 28)”

Another driver device error message you might encounter is error code 41. 

Error Causes

Error 28 occurs because of unsuccessful device driver installation. This usually happens when you try to update new drive versions on your system. It is advisable to repair this error right away as it can hamper your ability to use certain hardware. For example, if error 28 occurs due to the unsuccessful installation of the USB driver, then it if not fixed and resolved it may prevent you from using hardware devices. Unsuccessful driver installation means you either didn’t install it properly or your computer has registry issues. If it’s the registry then you must fix it without any delay because it can expose your PC to serious threats like system crash and failure. To avoid such inconvenience, repair it.

Further Information and Manual Repair

When it comes to repairing the error code 28, here’s what you can do: Simply go to the control panel and click on the Device Manager option:

• In the details pane with the list of devices, locate the device for which you want to reinstall the driver software.
• Double click on it to open the properties dialog box.
• Now click on the driver tab and then click update driver.

After updating, try using that device again if it doesn’t work and shows the error code 28 on your computer screen then this means the underlying cause is the registry.

USB devices are one of the commonly used devices every day – from plugging mobile devices for charging using pen drives, you are making use of USB drives. However, there are times when you might encounter an error message saying, “Unknown USB Device” as you plug your USB device on your Windows 10 computer. So if you encounter this kind of error message followed by either of the following explanations, read on as this post will give you a couple of suggestions you can check out to resolve the issue.

• Device Descriptor Request Failed
• Port reset failed
• The device failed enumeration
• Set address failed
• Error code 43

You can fix this error using several ways. You can try changing the Power Options, update or roll back the USB drivers, turn off Fast Startup, or run the USB troubleshooter. Follow the options given below for more details.

Option 1 – Try to change the Power Options

• Tap the Win + R keys to open the Run utility.
• Then type “powercfg.cpl” and tap Enter to open the Power Options window.
• Next, go to your selected power plan and click the “Change plan settings” option to open a new page.
• From there, click on the “Change advanced power settings” option. This will open a new window where you can see various power consumption options.
• Now look for the USB Settings option and expand it.
• Then set the USB selective suspend setting to “Disabled” for both scenarios: On Battery and Plugged in.
• After that, click on OK and restart your computer to apply the changes made.

Option 2 – Update or reinstall the Universal Serial Bus Controller driver

Since it could be a driver issue, you can try to update or reinstall the Universal Serial Bus Controller drivers using the Device Manager. Refer to the following steps:

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 3 – Try turning off Fast Startup

• Tap the Win + R keys to open the Run dialog box and type in “control” to open the Control Panel.
• Next, click on the Hardware and Sound section and click on Power Options.
• Afterwards, select the “Choose what the power buttons do” option from the left side menu pane.
• Now click on Change settings that are currently unavailable and uncheck the entry that says, “Turn on fast startup (Recommended).
• Then click on Save Changes and restart your computer and see if it has fixed the problem or not.

Option 4 – Run the Hardware and Devices Troubleshooters

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

If you find that your headphones are suddenly not working, read on as this post will help you sort out the problem. There could be several reasons why your headphone is malfunctioning, it could be due to an update you just installed, or it could also be due to incompatible operating system, drivers, and so on. Although updates are created to fix bugs on a computer, there are times when it also causes some issues in the computer. One of the issues it causes is the broken headphone. When this happens, the computer will stop playing any audio using the headphones. The problem, as pointed out, could be due to Windows Updates or incompatible or corrupted drivers in the system. To resolve this problem with the headphones, there are several fixes you can check out. Make sure that you follow each one of the given potential fixes below.

Option 1 – Try to set the headphone as the default device manually

There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:

• First, right-click on the volume icon located on the system tray.
• Next, select the Open sound settings option to open the Sound section in the Windows 10 Settings app.
• After that, go to the Output section and select Headphones for the “Choose your output device” option. This should fix the problem for you.

Option 2 – Try to update, rollback or reinstall the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.

• Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
• Then also click on the option, “Search automatically for updated driver software.
• Restart your PC after the installation.

Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 3 – Try checking the status of the audio-related Windows Services

The Windows Services manages audio for all Windows-based programs and if this service is stopped, audio devices, as well as effects, will also be affected and if this service is disabled, any services that depend on it explicitly will fail to start. So you need to check the status of this service. How? Follow the steps below.

• Tap the Win + R to open the Run dialog box.
• Then type in “MSC” in the field and tap enter to open the Windows Service Manager.
• Next, navigate down to the Windows Audio Service and double-click on it to open Properties.
• After that, set the Startup Type to Automatic and then click on the Start button and if it has already started, stop it and then start it again.

Note: You should also make sure that the following Dependency Services are started and have Automatic Startup type:

1. Remote Procedure Call
2. Windows Audio Endpoint Builder

You should also start the Multimedia Class Scheduler and set it on Automatic if you have it in your system. The Multimedia Class Scheduler Service or MMCSS is a service in Windows that allows multimedia applications to get prioritized access to CPU for time-sensitive processing like the multimedia applications as well as prioritized disc access to make sure that the process does not lack data to process.

Option 4 – Try running the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the headphones. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 5– Try to rollback or install a newer Windows Update

As mentioned earlier, the issue with the headphones could be due to a Windows Update. Thus, to fix the problem, you can try to either roll back or install a newer Windows Update.

This post will help you fix the ATTEMPTED_WRITE_TO_READONLY_MEMORY Blue Screen issue with an error code 0x000000BE. If you encounter this kind of BSOD error when you try to boot into your Windows 10 computer, note that there are various possible causes for this error. It could be caused by an error with a device driver, hardware issues, or some error in the BIOS of your computer. The ATTEMPTED_WRITE_TO_READONLY_MEMORY Blue Screen error with a bug check of 0x000000BE appears when a driver tries to write a read-only memory segment. You’ll be able to see the name of the driver in the Blue Screen error if the driver that’s causing the error can be identified. You can also see it in memory at the location (PUNICODE_STRING) KiBugCheckDriver. In most cases, this kind of error is usually caused by various files such as iusb3hub.sys, ntkrnlpa exe or vhdmp.sys, ntoskrnl.exe, ntfs.sys, dxgkrnl.sys, tcpip.sys, atikmdag.sys, and win32k.sys. There are several possible fixes you can try to fix this issue but the main issue lies within booting into Windows since the error occurs as soon as you boot into your Windows 10 computer. Refer to each one of the options provided below to resolve the ATTEMPTED_WRITE_TO_READONLY_MEMORY Blue Screen error.

Option 1 – Try to rollback, update or disable drivers

The first thing you can do to fix the ATTEMPTED_WRITE_TO_READONLY_MEMORY Stop error is to roll back, or update, or disable device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 2 – Try running the Memory Diagnostic Tool

The Memory Diagnostic tool in windows can help resolve the ATTEMPTED_WRITE_TO_READONLY_MEMORY Blue Screen error by checking and automatically fixing any memory-based issues. To run it, refer to these steps:

• Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select your preferred option, your computer will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 3 – Try to update the BIOS

Updating the BIOS can help you fix the ATTEMPTED_WRITE_TO_READONLY_MEMORY BSOD error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msinfo32” in the field and press Enter to open System Information.
• From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
• After that, you should see the developer and version of the BIOS installed on your PC.
• Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
• If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
• Now double click on the downloaded file and install the new BIOS version on your computer.
• Now restart your computer to apply the changes made.

Option 4 – Try disabling BIOS Memory Options

Disabling the BIOS Memory options such as Caching and Shadowing can help you in fixing the ATTEMPTED_WRITE_TO_READONLY_MEMORY Stop error. All you have to do is enter the BIOS first and then use the Arrow and Enter keys to select your choices. And if you can’t seem to find it, look for specific instructions from your OEM or you could also look out for instructions from the manufacturer of your motherboard.

Option 5 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ATTEMPTED_WRITE_TO_READONLY_MEMORY. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.

Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected. The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.

Technical Details of CCleaner Malware Injection

First reported by Talos, the malware, which was hidden in the CCleaner installer without the publisher noticing (despite them being owned by Avast, a massive Anti-virus company), modified a core program DLL file to evade detection, and creates several registry keys. Not only were these files not flagged by any major Anti-Virus, but they were also even digitally signed by Piriform via their Symantec certificate, meaning your PC and security program would likely whitelist and trust the malicious installer. The malware gathers personal information on a user’s PC, including IP address and running programs, and sends it to a remote server. In our testing, the program sent data to IP 216.126.225.148.

Restore Your PC (If Possible)

As of the publication of this article, there have been no assurances given that updating or even uninstalling CCleaner will remove the malware is installed. The only action thus far has been shutting down the remote server where user data was being sent has been shut down by authorities. For this reason, it is best to remove the underlying malware separately, as its presence represents a serious security threat. Unfortunately, as this could have been installed as far back as August 15th, 2017, your System Restore points may not go back that far, or even if they do, restoring to such an outdated point may cause unintended problems with other programs you use and potentially lost files and data. Manually backing up files and doing a full format or clean Windows installation would likely be successful in fully removing the malware, but is extremely time-consuming and can be difficult for many PC users. Unfortunately, this makes a PC Restore or format an unattainable option for many.

Update CCleaner to the Latest Version

While CCleaner has told users to update to the latest version of the program. Prior to doing so, we recommend fully uninstall CCleaner, ensuring you check its program files folders and registry keys, manually deleting any remnants, and then re-downloading the latest version from the official site and reinstalling clean.

Flash.ocx Error - What is it?

To understand this error, first, it is important to understand what Flash.ocx actually is. Flash.ocx is basically a flash plug-in or ActiveX file that is responsible for the adobe flash player to work on the system. The Flash.ocx error triggers due to issues in the Adobe flash player.

Solution

Error Causes

The error Flash.ocx may occur due to many reasons. These include:

• Flash player corruption
• Corrupted and broken Active X components

To this error code is not fatal but nonetheless it is still advisable to fix it right away to avoid inconvenience when using Flash player. The inability to run the Flash Player smoothly will hinder you from watching videos on your PC and playing exciting web-based games.

Further Information and Manual Repair

To resolve this error on your system, you don’t have to hire a professional and spend hundreds of dollars. This error code is quite easy to fix. You don’t need to be technically sound to resolve this error code. Simply follow the methods give below to fix the Flash.ocx error code in a few minutes.

Method 1: Reinstall the Flash Player

If the error occurs due to the corruption of the Flash Player, then it is advisable to reinstall the player on your PC. However, before you do that first remove the previous versions of Adobe Flash Player on your system. If the previous corrupted version is not removed properly, then you will be unable to re-install it properly on your PC again. Go to the Add/Remove Programs and find the Flash Player and uninstall it. Make sure the files are also removed from the registry. Once you have successfully uninstalled the corrupted version, now go to the official website of Adobe Flash Player and download the utility from the website. Install it and run it on your system. If it works, then this means the error is resolved. However, if the error still persists, then try method 2.

Method 2: Download Restoro to Fix Active X components

Another reason for Flash.ocx error code can be broken or corrupted Active X components. If this is the issue, then the best way to resolve it is to download Restoro. This is a multi Reimagefunctional and advanced PC Fixer deployed with multiple high-performance scanners including Active X and Class scanner. The Active X and Class scanner perform an entire PC scans for corrupt and broken Active X entries along with missing software paths and invalid combinations. After the scanning process is complete, it repairs and restores the components back to normal. Thereby resolving the Flash.ocx error right away and ensuring smooth video browsing over the web. Restoro is an efficient and a safe program. It has a user-friendly interface and easy navigations. It can be used by all level of users. Besides the Active X scanner, it includes 5 more value-added utilities like a registry scanner and an antivirus to name a few. It is compatible with all Windows versions Click here to download Restoro on your PC and resolve Flash.ocx error code now!

When you have to connect to a drive that’s on a different computer or on external storage, that’s where the mapped network drives come in. Mapped network drives make accessing files a lot easier. However, there are times when it won’t work for some reason. Windows will notify you about the unavailability of mapped network drives in several ways. For one, Windows might display a red X on the network drives or it could be that its status will be unavailable when you try to use it from the Command Prompt or via a notification. It is recommended that you run a few scripts when you log in to your PC as it may so happen that the network drive takes more than usual to connect. Before you start troubleshooting the problem using the given options below, keep in mind that some workouts might only work under certain scenarios. You might need some network access at logon or you might need access to the Group Policy settings. So you need to choose what you prefer more. You can try the given workarounds below if the mapped network drives are not showing or connecting or working on your Windows 10 computer. These workarounds use scripts to make sure that you are connected to them as soon as you start to use your PC. As mentioned, before you can troubleshoot, you need to create scripts first. There are two scripts here namely MapDrives.ps1 which is executed by the second script named MapDrives.cmd and is done at a regular and non-elevated Command Prompt. Follow the steps below to get started.

• You have to create a script file named “MapDrives.cmd” first and then save it on a place where the files are safe. To do that, open a text editor like Notepad and then copy and paste the following script:

PowerShell -Command "Set-ExecutionPolicy -Scope CurrentUser Unrestricted" >> "%TEMP%StartupLog.txt" 2>&1 PowerShell -File "%SystemDrive%ScriptsMapDrives.ps1" >> "%TEMP%StartupLog.txt" 2>&1

• After that, save the file and name it “MapDrives.cmd”.
• Next, create a script file named “MapDrives.ps1” and then copy and paste the following content. Just make sure to save both scripts in the same folder.

$i=3 while($True){     $error.clear()     $MappedDrives = Get-SmbMapping |where -property Status -Value Unavailable -EQ | select LocalPath,RemotePath     foreach( $MappedDrive in $MappedDrives)     {         try {             New-SmbMapping -LocalPath $MappedDrive.LocalPath -RemotePath $MappedDrive.RemotePath -Persistent $True         } catch {             Write-Host "There was an error mapping $MappedDrive.RemotePath to $MappedDrive.LocalPath"         }     }     $i = $i - 1     if($error.Count -eq 0 -Or $i -eq 0) {break}     Start-Sleep -Seconds 30 } Note: Now that you’ve created the script files, it’s time for you to proceed to the options given below.

Option 1 – Try creating a startup item

Note that this option only works on devices that have network access at login. So if it’s not there, the script will fail to reconnect the network drivers automatically. To create a startup item, here’s what you have to do:

• Open the Startup folder located at %ProgramData%MicrosoftWindowsStart MenuProgramsStartUp.
• From there, copy and paste the MapDrives.cmd.
• After that, open the Scripts folder located at %SystemDrive%Scripts copy-paste MapDrives.ps1 and then copy and paste MapDrives.ps1 in there.

Note: After you complete the steps above, a log file named “StartupLog.txt” will be created in the %TEMP% folder. Now all that’s left for you to do is to log out of your computer and then log back in. This will ensure that the mapped drives are open.

Option 2 – Create a scheduled task

It is possible to create a scheduled task that runs as soon as you log in to your computer. To create a scheduled task, follow the steps below.

• You have to copy the MapDrives.ps1 script file to the scripts folder of Windows located at %SystemDrive%Scripts.
• After that, open the Task Scheduler and select Action > Create Task.
• Next, type a name and description of the task in the General tab.
• Then click on the Change User or Group button and select a local user group and click OK.
• Now check the box labeled “Run with highest privileges” and switch to the Triggers tab.
• From there, create a new trigger with the “At Logon” option in the Begin the task drop-down menu and then click OK.
• After that, switch to the Actions tab and create a new action then choose to Start a program.
• Next, type “Powershell.exe” in the Program/Script field, and in the Add arguments (optional) field, type the following:

-windowsstyle hidden -command .MapDrives.ps1 >> %TEMP%StartupLog.txt 2>&1

• And in the Start in the (optional) field, type “%SystemDrive%Scripts” as the location of the script file.
• Now under the Conditions tab, select the “Start only if the following network connection is available” option and then select Any connection and click OK.
• Restart your computer or log off from your account and then log back in so that the task will be executed.

Option 3 – Use the Group Policy settings

You need this option if the mapped network drives are defined via Group Policy settings. You have to update the action of the drive maps to Replace. As a result, it will delete the existing mapped drive and create the mapping on each logon again. However, any settings on the mapped drive that are changed from the Group Policy settings will be gone on each logon. So if the changes don’t work, you need to run the gpupdate command together with the /force parameter in order to refresh the Group Policy setting quickly.

A lot of users complain about low storage space each time a Windows Feature update is released as well as to complain about not being able to download the updates, slow update experience, and many other complaints. The main issue is that many users do not have enough storage space available on their PCs. And now to make sure that none of the updates gets stuck because of low storage space, Microsoft presented the Reserved Storage feature which comes preinstalled with v1903 or those where v1903 was clean installed. This guide will be showing you how you can enable or disable the Reserved Storage in your Windows 10 computer. As you know, the Windows Update process should have enough space so that it can download, extract and apply the update on the computer. Usually, the size of the Reserved Storage is around 7GB which gives enough space for the update, temporary files, system caches, apps, and many more. And according to Microsoft, the size of the Reserved Storage space will vary from time to time and will depend on how you use your computer.

Explanation

The Reserved Storage space feature is enabled by default on devices that come preinstalled with the May 2019 update or after performing a clean installation of the Windows 10 OS. To check if your computer has this feature, you need to go to Settings > System > Storage and from there click on the “Show more categories” link and then click on the “System & reserved” option. However, if you can’t find the Reserved Storage from the list, then it’s probably because your computer has limited space on the hard disk or it is not a fresh or new install. On the other hand, if you have this feature but have no use for it and want to disable it instead, then read on as this post will also show you how it’s done.

Solution

Keep in mind that when you disable the Reserved Storage feature, chances are, you might be unable to enable it back so you need to make sure that it’s really what you want to do before you disable it permanently. So if you really want to disable Reserved Storage, you can do so using the Registry Editor. Before you proceed, you have to create a System Restore point first and then carry out the following steps.

• Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
• Next, navigate to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionReserveManager
• From there, double click on the DWORD named “ShippedWithReserves” and set its value to “1”.
• Once you’re done, restart your computer and see if the Reserved Storage feature is now gone.

On the other hand, if you want to reduce the Reserved Storage space, there are two ways you can do that. First, you can go to Settings > Apps > Apps & features > Manage optional features and from there, uninstall the optional features that you do not use. The second one is you have to go to Settings > Time & Language > Language and then uninstall the languages and their add-on which you don’t use. Note: The Reserved Storage feature is also used by system processes and apps to create temporary files and once the Reserved Storage space fills up, Windows 10 will delete them automatically. It is undeniable a useful feature so disabling it is not recommended but if you are running on low storage space and don’t have much choice, then you may disable it at your own risk.

CPU Not Compatible – What Is It

Some users wanting to upgrade to Windows 10 from Windows 7 or Windows 8.1 experienced errors with installation. One of these errors is CPU Not Compatible. When you click and run the “Get Windows 10” from your system tray bar, you’ll receive the “CPU is not compatible with Windows 10” error. When this happens, it might be good to check if there’s a bug or if your NX feature (a requirement for the Windows 10 installation) is enabled.

Solution

Error Causes

The “CPU is not compatible with Windows 10” error normally occurs when:

• NX feature is not enabled
• You experienced the Windows 10 bug

Further Information and Manual Repair

To successfully upgrade to Windows 10, your CPU must support Physical Address Extension (PAE), SSE2, and NX features. If any of these features are not activated on your system, it’ll cause the CPU not compatible error. However, some users still reported experiencing this error even though their CPU has these features activated. Normally, this is due to the bug that Windows acknowledged.

If any of these two scenarios apply to your computer, the following methods will help you fix the problem:

Method 1 – Check for bugs

The bug applies to some Windows 7 and Windows 8.1 systems. The bug occurs when the “Get Windows 10” app fails to recognize CPUs as being compatible. This produces a false negative result with a message, “Here’s why Windows 10 cannot be installed on this PC: The CPU isn’t supported”. To fix this bug, Microsoft released an update.

Unfortunately, the patch update (KB2976978 for Windows 8/8.1 and KB2952664 for Windows 7 SP1) to fix the bug may not be automatically downloaded to your computer. If this is the case, you need to verify first if the patch was installed correctly. To do this, follow the steps below:

1. Click ‘Start’ and type in View Installed Updates. The “View installed updates” icon should appear. Click the icon.

2. Go to the Search bar (Top right portion) then type the patch name for your system. Make sure that you type the correct patch name for your system since Windows 7 and Windows 8/8.1 have different names. If you find the patch, it means it’s already installed. You can now upgrade to Windows 10 without the CPU not-compatible error.

3. But, if you can’t find it you need to install the patch manually.

4. Go to Windows Update then click the “Check for Updates” button.

5. Browse through the available updates and look for KB2976978 for Windows 8/8.1 or KB2952664 for Windows 7 SP1

6. Download the right patch. You may need to reboot your system once it’s done.

7. The downloaded patch should be applied after a day or two with the Windows Task Scheduler. Once the patch is applied, you can now upgrade to Windows 10.

Method 2 – Check CPU features and activate them if needed

A major requirement for Windows 10 upgrade is for the CPU to have Physical Address Extension (PAE), SSE2, and NX features enabled on your system. If you receive the CPU not compatible error, one possible cause is that any of the mentioned features are not available OR not enabled on your system. Here’s how you can fix this:

1. Verify if your CPU supports the three instruction sets. You can use software that provides information like this. If all three are available, proceed to the next step.

2. Go to your computer’s BIOS. To do this, reboot your computer. You will need to press a key specific to your computer’s manufacturer (usually it’s F12, F8, F2, or DEL).

3. Look for the NX (No Execute Bit) settings. This is normally found in the “Advanced Configuration” menu, or something similar to this. Just take note that the NX setting can be named differently in BIOS. Some other names include EDB (Execute Disabled Bit), EVP (Enhanced Virus Protection), Execute Disabled Memory Protection or No Excuse Memory Protect.

4. Once you’re in the NX settings, make sure that it’s enabled.

5. Exit the BIOS and SAVE your changes.

6. Boot your computer normally, then try upgrading to Windows 10 again through the “Get Windows 10” app found in the system tray.

Method 3 – Force enabling NX Bit

If changing the settings in your BIOS doesn’t do the trick, your final option is to force enable the NX bit in your Windows system. However, this is only applicable IF and ONLY IF your CPU does support it. To force enable NX bit, do the following:

1. Click Start and go to command prompt (Type “cmd” – no quotes) and press enter.

2. Copy and paste the text below to the command prompt.bcdedit.exe /set {current} nx AlwaysOn

3. Execute the command. You will need to reboot your computer once this is done.

4. Download and install Windows 10

Method 4 – Use a trusted automated tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

Error Code 0x80240020 – What is it?

Error code 0x80240020 is a Windows 10 upgrade error code that affects users who attempt to upgrade their Windows operating system. This may occur due to a particular program that blocks the upgrade from completing. It can also result when other PC issues interfere with the upgrade process by disrupting the ability of Windows Update to download updates on one’s machine. Common symptoms of error code 0x80240020 include the following:

• Message box detailing the presence of error code 0x80240020
• Inability to complete Windows 10 upgrade process

Solution

Error Causes

Upgrade error codes occur when Windows users experience upgrade failure while using Windows Update, the Microsoft Windows Update website, the Microsoft Update website, or the Windows Server Update Services (WSUS) server. Disruption may cause this process to fail, for instance, due to system file corruptions or problems related to the Windows Update services.

Further Information and Manual Repair

To correct issues related to error codes, it is often best to apply manual repair methods. These help Windows users determine the root causes of the error code and provide solutions that permanently fix these issues. For instance, if error code 0x80240020 on your machine is due to an issue within the Windows Update tool, you will need to first verify that this is the problem by using a troubleshooter option found within your machine’s settings. The troubleshooter will detect and fix the issue.

Most of these manual repair methods can be implemented by any Windows user, regardless of their background, technical abilities, or lack thereof. However, in certain cases, technical skills are required. If you have trouble implementing the procedures highlighted below or in any other error code article found on this site, consider getting help from a Windows repair technician or use a powerful automated tool.

Below are details regarding the manual repair methods for fixing error code 0x80240020. Ensure you follow the instructions correctly. After all, any error you make will likely cause further problems on your machine and prevent you from resolving error code 0x80240020 in Windows 10.

Method One: Run Windows Update Troubleshooter

One way to fix error code 0x80240020 is to troubleshoot Windows Update. To do this you will need to access Settings within your machine then simply select the relevant troubleshooting options available. Follow the instructions below:

• Step one: Type Settings within search box near Start button then press Enter
• Step two: In the search box within Settings, type Troubleshooting
• Step three: Select the troubleshooting option
• Step four: Under System and Security, select Fix problems with Windows Update
• Step five: Under Windows Update, select Resolve problems that prevent you from updating Windows.
• Step six: Click Next and wait for the troubleshooter to detect and fix problems

If there are problems with Windows Update, the troubleshooter will be able to fix them. Once this process is complete, restart your PC and then reopen Windows Update. Attempt to upgrade your Windows operating system. If Windows Update completes the process and your machine downloads and runs the upgrade, you have successfully resolved error code 0x80240020.

If, however, there is another upgrade failure and the message box detailing the presence of error code 0x80240020 in Windows 10 appears, you will need to apply another manual repair procedure. Please see below for further details regarding manual repair method two.

Method Two: Use SFC to Scan and Fix Corrupted System Files

Corrupted or missing system files may interfere with your machine’s ability to successfully download an upgrade. For this reason, scan and fix any problems related to system files on your machine using Command Prompt. This manual repair method is often called a System File Check/ Checker (SFC).

• Step one: Right-click Start Menu
• Step two: Select Command Prompt (Admin)
• Step three: Type sfc /scannow

To ensure you follow this procedure correctly, enter the command as it is written above, with a space between “sfc” and “/scannow”. Once missing, corrupted or damaged files are present on your machine, the SFC command will enable Command Prompt to scan and fix these issues.  Wait until the process is complete then reboot your PC.

With your system successfully rebooted, reattempt the Windows 10 upgrade process in Windows Update or on the Windows Update website. If the issue causing error code 0x80240020 was related to problems with system files, you should be able to complete the upgrade after using the SFC tool.

Method Three: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.