Fix update error 0x8024ce0e in Windows 10

Fix Rstrui.exe error in Windows 10

Rstrui.exe is a service assigned to controlling system restore, it is considered an essential part of the Windows system and without it working you will not be able to perform a system restore operation. Without system restore working you will not be able to "rewind" Windows into a working state if needed which can create in itself many new complications. Luckily we have working solutions for this specific problem, so get ready, and let's start.

SFC scan

Sfc scan is a built-in Windows tool that scans and repairs system corrupted and missing files. To run it open up the command prompt in administrator mode and type in it: SFC /SCANNOW then, let the whole process finish, do not interrupt it, and reboot after it is done.

DISM scan

Similar to SFC scan, DISM is also a built-in tool for fixing files linked to Windows essential working. Start a command prompt in administrator mode and type in: DISM /Online /Cleanup-Image /RestoreHealth Again let the process completely finish and then reboot your system.

Scan for viruses and other malware

Viruses and other malware can seriously damage the system and with it rstrui.exe along with it. Scan your system with Windows defender or even better with some other dedicated security suite to eliminate malicious threats if they exist.

Update Windows

Keeping Windows updated can bring you more good than harm, it is very advisable to keep it up to date all the time so all security leaks and bugs are repaired and that you have your OS in top-notch working order. Updating can also fix corrupted system files or replace them with newer versions so if your Windows is not updated go to update central and do it. Congratulations, you have just Fixed the Rstrui.exe error in Windows 10 all by yourself. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily. Your Rstrui.exe error in Windows 10 should have been fixed now.

InternetSpeedTracker is a browser extension developed by MindSpark Inc. This browser add-on offer uses tips on how to boost their “bad” internet connection speed. It displays false internet speed in order to get you to open the sponsored links listed in the toolbar.

This extension also hijacks your browser home page and replaces your default search engine with MyWay. While browsing the internet you will see additional unwanted sponsored ads and links throughout your search results, and sometimes even pop-up ads might appear. While active this extension gathers personal information, website visits, links, and clicks and uses this data to serve ads.

InternetSpeedTracker has been flagged as a Browser Hijacker by several anti-virus scanners, and due to its data mining behavior, it is not recommended to keep it on your computer, especially because it gives false data about your internet speed.

About Browser Hijackers

Browser hijack is a very common type of online fraud where your internet browser settings are modified to allow it to carry out things you don’t intend. They’re created to disrupt browser functions for several purposes. It redirects you to the sponsored sites and inserts ads on the web browser which helps its developer generate earnings. Nevertheless, it’s not that naive. Your web safety is jeopardized and it is also extremely irritating. They don’t just ruin your web browsers, but browser hijackers could also modify the computer registry, making your PC vulnerable to other attacks.

How one can know if your web browser is hijacked

Signs that an internet browser is a hi-jacked include: the browser’s home-page is modified; you find yourself regularly directed to a different site than the one you meant; the default search engine is changed; unwanted new toolbars are added to your web browser; never-ending pop-up ads show up and/or your browser pop-up blocker is disabled; your web browser starts running sluggishly or displays frequent glitches; You simply can’t access specific sites, particularly anti-virus sites.

How they infect PCs

A browser hijacker can be installed on your computer when you check out an infected website, click an e-mail attachment, or download something from a file-sharing website. They are usually included with toolbars, BHO, add-ons, plugins, or browser extensions. A browser hijacker could also be installed as a part of freeware, shareware, demoware, and fake programs. A good example of a notorious browser hijacker is the most recent Chinese malware known as “Fireball”, which has attacked 250 million computer systems worldwide. It acts as a hijacker but can be turned into a fully functioning malware downloader afterward. Browser hijackers could affect the user’s browsing experience greatly, keep track of the websites visited by users and steal private information, cause difficulty in connecting to the internet, and ultimately create stability issues, making software programs and systems freeze.

How to repair a browser hijack

Some hijackers could be removed by uninstalling the freeware they came with or by eliminating any extension you have recently added to your system. But, many hijackers are hard to get rid of manually. No matter how much you attempt to eliminate it, it can keep coming back over and over again. And there’s no denying the fact that the manual fixes and removal methods can be quite a complicated job for a rookie PC user. Furthermore, there are several risks connected with fiddling around with the system registry files.

What you can do if Virus Stops You From Downloading Anything?

Malware could cause all kinds of damage after they invade your system, ranging from stealing your private information to deleting data files on your computer system. Certain malware variants modify web browser settings by adding a proxy server or modify the computer’s DNS configuration settings. In such cases, you’ll be unable to visit some or all of the websites, and thus not able to download or install the necessary security software to remove the infection. If you’re reading this article, chances are you’re stuck with a virus infection that is preventing you to download or install the Safebytes Anti-Malware program on your PC. There are some fixes you can try to get around with this issue.

Install antivirus in Safe Mode with Networking

If the malware is set to load at Windows startup, then booting in Safe Mode should prevent it. Since only the minimal programs and services start-up in safe mode, there are rarely any reasons for issues to take place. Listed below are the steps you should follow to start your computer into the Safe Mode of your Windows XP, Vista, or 7 computers (visit Microsoft site for instructions on Windows 8 and 10 PCs). 1) At power on/start-up, tap the F8 key in one-second intervals. This will bring up the Advanced Boot Options menu. 2) Select Safe Mode with Networking with arrow keys and hit Enter. 3) As soon as this mode loads, you will have an internet connection. Now, utilize your web browser normally and navigate to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) Right after the software program is installed, let the diagnostic scan run to remove trojans and other malware automatically.

Switch to an alternate web browser

Web-based viruses can be environment-specific, aiming for a particular internet browser or attacking specific versions of the browser. The best solution to avoid this issue is to opt for a browser that is known for its security features. Firefox comprises built-in Phishing and Malware Protection to keep you safe online.

Run anti-virus from a pen drive

Another technique is to download and transfer an anti-malware application from a clean PC to run a scan on the affected computer. Follow these steps to use a flash drive to clean your infected system. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean PC. 2) Insert the pen drive on the same system. 3) Double-click the Setup icon of the anti-malware software package to run the Installation Wizard. 4) Pick a USB flash drive as the place when the wizard asks you exactly where you would like to install the application. Follow the instructions on the computer screen to complete the installation process. 5) Now, transfer the pen drive to the infected computer. 6) Run the Safebytes Anti-malware directly from the thumb drive by double-clicking the icon. 7) Click the “Scan” button to run a full system scan and remove malware automatically.

Let's Talk About SafeBytes Anti-Malware!

Want to install the best anti-malware application for your laptop or computer? There are many applications available in the market which comes in free and paid versions for Windows computers. Some of them are great and some are scamware applications that pretend as legitimate anti-malware programs waiting to wreak havoc on your PC. When looking for an antimalware program, pick one which gives reliable, efficient, and total protection against all known viruses and malware. One of the recommended tools by industry leaders is SafeBytes Anti-Malware, the most dependable program for Windows computers. SafeBytes anti-malware is a reliable tool that not only secures your system permanently but is also quite user-friendly for people of all ability levels. This application could easily identify, remove, and protect your personal computer from the most advanced malware attacks such as spyware, adware, trojan horses, ransomware, worms, PUPs, and other possibly damaging software applications. SafeBytes has excellent features when compared to other anti-malware programs. Below are a few of the great ones: World-class AntiMalware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal application can identify and remove numerous obstinate malware threats such as browser hijackers, PUPs, and ransomware that other common antivirus applications will miss. Live Protection: SafeBytes gives real-time active supervision and protection from all known viruses and malware. They’re very effective in screening and eliminating different threats because they are regularly improved with new updates and alerts. Web Security: SafeBytes provides an instant safety rating on the web pages you are going to visit, automatically blocking risky sites and making sure that you are certain of your safety while browsing the internet. Very Low CPU and Memory Usage: SafeBytes provides complete protection from online threats at a fraction of the CPU load due to its enhanced detection engine and algorithms. Premium Support: SafeBytes provides 24/7 technical support, automatic maintenance, and updates for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove InternetSpeedTracker without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by InternetSpeedTracker

If you receive an error message saying, “Windows Update cannot currently check for updates because updates on this computer are controlled”, while trying to change the Windows Update preferences or manually update, then read on as this post will guide you in fixing it. You can mostly encounter this error in managed systems where an Administrator controls the permission on the operating system. The reason why you are not able to modify the Windows Update preferences or manually update your system is that a group policy prevents you from doing so and that the only user who can do these things is none other than the administrator of the system. Troubleshooting this kind of problem is the same as when you troubleshoot an error message that says, “Some settings are managed by your organization”. In such cases, you need to check both the Windows Update Group Policy and Registry settings. If you’re just a standard user, you have to contact your system administrator regarding this issue and if you are the administrator, you can make adjustments to the system settings via the Registry Editor and the Group Policy Editor. Refer to the instructions given below for detailed instructions.

Option 1 – via the Registry Editor

If you are using the Home edition of Windows 10 and you want to change the policy for non-admin users on your local computer, then you can use the Registry Editor for that. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, navigate to the following registry key:

HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindows

• From there, look for the key named “WindowsUpdate” in the Windows folder and if it does not exist, you can just right-click on the Windows folder and select New > Key.
• Now name the new key “WindowsUpdate” and create a new sub-key under the newly created key and input “AU” as its name.
• Keep AU selected and then right-click anywhere in the right pane and select New > DWORD (32-bit) Value.
• Then name the Value as “AUOptions” and right-click on AUOptions and select Modify.
• Next, change the value of the Value data to “5” and click OK to save the changes made to the settings. Note that the Value Data of 5 refers to the policy to allow the local admin to choose the setting.
• Now restart your computer once you’re done and check if non-admin users can now modify the Windows Update settings or update Windows.

Option 2 – via Group Policy Editor

• Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” and hit Enter to open the Group Policy Editor.
• Next, navigate to this folder: Computer Configuration > Administrative Templates > Windows Components > Windows Update.
• Now look for the “Configure Automatic Updates” policy on the right pane and double click on it to open its Properties.
• After that, shift the Radio button to “Enabled” and from the drop-down menu for Configure automatic updating, select option 5: Allow local admin to choose the setting.
• Then click on Apply and OK to save the changes made to the settings.
• Restart your computer and check if the problem’s fixed or not.

As you know, games with good graphics and fast play are definitely resource-intensive and can consume a lot of storage space on your computer. Because of that, they have to be compressed before it gets downloaded to your computer and then unpacked to the hard drive before it gets installed. However, if an error occurs in your computer’s RAM during the installation process or if your hard disk does not have enough memory to handle the process, then you might encounter the isDone.dll error which states:

“An error occurred when unpacking, Unarc.dll returned error code -1, ERROR: archive data corrupted (decompression fails).”

If you encounter the isDone.dll error message on your Windows 10 computer, then read on as this post will show you how you can fix it. This error has something to do with the incomplete installation of PC games or files of larger size. The ISDone.dll error appears due to faulty Unarc.dll file residing in the System32 folder on 32-bit operating systems and the SysWOW64 folder on 64-bit systems. So, if you see this error message, then, it means your computer was not able to read installation archive files.

What is Unarc.dll file?

Unarc.dll is a dynamic link library for Windows. Some applications or games require this file to function properly. So, if it goes missing or, an error occurs when you start a game or an application, you may get various kinds of errors. ISDone.dll error while playing games on PC

Option 1 – Try to reinstall the game

The isDone.dll error could also be caused by the installation of an unknown application. Or it could also be caused by an outdated or corrupted application. In other words, if the game you are trying to install is broken or corrupted, then it’s no wonder why you’re getting the isDone.dll error. To fix this, make sure that you download the latest updated version of the game and then try to install it again and see if the problem is resolved or not.

Option 2 – Try to re-register the .dll file using the Regsvr32 tool

• The first thing you have to do is to locate the DLL file named dll on your computer and rename it to Unarc-bak.dll.
• Next, copy the Unarc.dll file from another well-functioning computer and save it on your desktop.
• After that, move the DLL file you just copied to the System32 folder if you are using a 32-bit operating system, or the SysWOW64 folder if you are using a 64-bit operating system.
• Now you have to register the new DLL file and you can do that using Windows PowerShell.
• Open Windows PowerShell and then execute this command if you have placed the DLL file in the System32 folder: regsvr32 %systemroot%System32unarc.dll
• On the other hand, if you have placed the DLL file in the SysWOW64 folder, then execute this command: regsvr32 %systemroot%SysWOW64unarc.dll
• Once you’re done, a message will be displayed saying that the DLL file was registered.
• Restart your computer and check if the problem is now fixed.

Option 3 – Troubleshoot the isDone.dll error in a Clean Boot State

You can also troubleshoot the isDone.dll error in a Clean Boot state. It could be that there are some third-party applications in your computer that're preventing the application from getting installed and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After you’ve set your computer into a Clean Boot State, make sure that you’re signed in as administrator and then try to install the application again.

Option 4 – Try updating or reinstalling your Graphics drivers

Updating or reinstalling the Graphics drivers in your computer can also help in resolving compatibility issues between the operating system and the driver that might have caused the isDone.dll error.

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try scanning your computer using Windows Defender

The isDone.dll error might also be infected with malware or virus and to eliminate it, you have to scan your computer using security programs like Windows Defender.

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

The microphone has become from exclusive niche hardware to everyday requirements. In today's world when we live in a pandemic most of the work has shifted from office to home where people need working computers with microphones, working microphones. So what do we do when the microphone stops working? Keep reading on to find out and hopefully, we will fix this as fast as possible.

Check Microphone Privacy Settings

In 2019, Microsoft introduced new privacy features to Windows that give you more granular control over which apps are accessing your microphone. The side effect of this is that certain apps may be blocked from using your microphone without you even knowing. To find out if this is the issue, go to Settings > Privacy > Microphone. Click Change and make sure the slider is set to On. This will broadly mean that the mic is now enabled on your PC. Next, make sure the slider under Allow apps to access your microphone is set to On, then look through the list of Microsoft Store apps to make sure the apps you want to use are selected. You’re likely to be using many apps, not from the Microsoft Store, so to make sure these are enabled, scroll down even further and set the Allow desktop apps … slider to On.

Check Microphone Driver

The outdated or corrupted driver could be the issue for the microphone not working in Windows 10. To check the driver status, follow these steps:

1. In your Start menu search for Device Manager
2. In the device manager window search for sound and expand it.
3. Once expanded, you should see your audio drivers. Note that the names of these will vary depending on the manufacturer.
4. On Audio, right-click, and select properties. On the General tab, check to see if the device is working properly.
5. If it is not working properly, click on the driver tab and select the update option.
6. Repeat for the other audio drivers.
7. Restart the computer.

Check the Sounds setting

1. In the taskbar, right-click on the speaker icon at the far-right corner and select the sound option.
2. On the Recording tab, click on the microphone and select the Properties option.
3. Select the levels tabs and increase the volume for both microphone and microphone boost.
4. Go to the Enhancement tab of the same pop-up and make sure that the immediate mode checkbox is checked.
5. Click Ok and restart the computer.

The sound troubleshooter

1. Right-click on the sound icon at the far-right corner of the taskbar and select troubleshoot sound problems.
2. The computer will detect any fault that exists with your audio and recommend fixes for you. You just need to read through the prompts and click the options that you think will work for you.

Try microphone on another computer

If previous steps have not produced results, try the microphone on another computer, if it is not working there then it is a hardware malfunction

What is Error 0xe0434f4d?

Error 0xe0434f4d displays when a remote computer runs an instance of the SQL Server 2005 but it fails to initialize. When the plan is started, this error displays in a status window on the SQL Server. Also, when the Update-OffilineAddressBook cmdlet is started in Microsoft Exchange Server, this error can occur.

Solution

Error Causes

Error 0xe0434f4d can occur for possibly two main reasons. The first one is when the System Attendant Service is not properly running, and the second when you don’t have the permission to run the update. Other causes are when the .NET Framework 2.0 security does not allow sqlplanlaunch access to run from a shared network. Another cause is when the Offline Address Book (OAB) is not found in the Configuration Domain Controller server that the server of OAB generation uses.

Further Information and Manual Repair

In case you didn’t know, the Offline Address Book generation server is a mailbox server, and in order to resolve error 0xe0434f4d, you will have to replicate the OAB object to the Configuration Domain Controller server. In order to do so, follow steps:

• Go to start and click on All Programs, then go and click on Microsoft Exchange Server 2010. Click on Exchange Management Console
• In Exchange Management Console, go to Server Configuration and click on Mailbox
• In the details, go to mailbox server that generates Offline Address Book and right-click it, then go to Properties
• In the Properties, click on System Setting and locate the domain controller name in the box that reads Domain controller servers being used by Exchange

Make sure the OAB object is reproduced in the Configuration Domain Controller Server. Follow these steps to do that:

• Go to Start and click on Run. Type Adsiedit.msc in Open box and press Enter. Right-click on ADSI Edit and click on Connect to
• Locate a list reading Select a well-known naming context, and from there select Default naming context. In a Select or type a domain or server window, type FQDN (fully qualified domain name) of the Configuration Domain Controller server which was determined in step 1, and click OK
• Expand Configuration [dc.domain.com], expand CN=Configuration, DC=domain, DC=com, expand CN=Services, expand CN=First Organization, and expand CN=Address Lists Container
• Click on CN=Offline Address Lists and make sure the OAB object is listed on the details pane

When the OAB generation server receives this, then it will connect to the Configuration Domain Controller server and will locate the OAB object. If the OAB generation server is unable to find the OAB object, then the error will return on the cmdlet. On SQL Server, you should change the .NET permissions to allow sqlplanlaunch application access to run from shared administration. For that, follow these steps:

• On ArchiveIQ Server, open System from the Control Panel and note down the computer name
• On SQL Server, log in as administrator and open the command prompt
• On the command prompt type, ‘C:windowsmicrosoft.netframeworkv2.0.50727caspol.ece –m –ag l – url file:\[Archive IQServer Computer Name]AlQRemote$*FullTrust and Press Enter. Type yes and press Enter again to confirm the permission changes.

When trying to run Computer Management, or when running mmc.exe or compmgmt.msc from a command prompt you get the error that the application has been blocked for your protection then keep reading in order to solve the issue. This is a permission issue where if a regular user tries to run such system tools will result in saying that it has been blocked. Along with this, you may have a Group Policy issue. This can be fixed, but you will need admin permission to achieve it. It’s because when they are run from the command prompt with elevated privileges, it works.

1. Change Group Policy Settings

   If your account is an admin account, and you are still facing the issue, then change the group policy settings: Open Group Policy Settings by typing gpedit.msc in the run prompt followed by pressing ENTER Navigate to User Configuration > Administrative Templates > Windows Components > Microsoft Management Console > Restricted/Permitted snap-ins Locate Computer Management policy, and double click to open it Enable it, exit Group Policy. When Enabled: The snap-in is permitted and can be added into the Microsoft Management Console or run from the command line as a standalone console. When Disabled: The snap-in is prohibited and cannot be added into the Microsoft Management Console or run from the command line as a standalone console. An error message is displayed stating that the policy is prohibiting the use of this snap-in.

2. Temporarily disable UAC

   UAC is the user access control panel, and if you need to run the command right away, you can choose to disable it for some time. Click on the Start button, and then type UAC to find the User Account Control Settings. Click to open, and then slide down the notification setting at the bottom. It will temporarily allow launching the application as there is no check. However, make sure to switch to default once you are done.

Windows 11 brought with it a simplified right-click menu that has limited options. If you would like to bring the old Windows 10 right-click menu you will have to do some registry tweaking but it is doable. Since this requires registry tweak, please follow given solution step by step

1. Press Start and type RegEdit
2. Click on Registry Editor
3. Inside registry editor find next key: Computer\H_KEY_CURRENT_USER\SOFTWARE\CLASSES\CLSID\
4. Right click in the right part of editor window and select New > Key
5. Type in as a name: {86ca1aa0-34aa-4e8b-a509-50c905bae2a2}
6. Right click on {86ca1aa0-34aa-4e8b-a509-50c905bae2a2} key and select New > Key again to create new key inside this one
7. Name inside key InprocServer32
8. Double click the “(Default)” key in InprocServer32 to open it
9. When the Default key opens close it without making any changes by clicking on OK. This will make its value property Blank instead of value not set
10. Close Registry Editor
11. Restart your PC

Once the system is up if the followed solution is applied you will now have an old school menu once right-click is used.

As you know, the Windows 10 Action Center has a stack of all the notifications that come from different applications on your computer. So each time an app displays notifications, it will be displayed for about 5 seconds and then it disappears right away. Although the allotted time for the notifications to be displayed is quite enough to catch your attention and help you get a glance at the message, there are times when you might miss it and you hoped it could’ve been displayed a lot longer. So in this post, you will be guided on how you can increase or decrease the display time of the notification in Windows 10. The best way you can view the missed notification is to click on the Action Center. From there, you will see all the notifications that are grouped by the applications. This means that if you have a lot of notifications, it would be hard for you to find what you are looking for. Thus, in such cases, the best way you can do is to increase the display time for which notification to stay on the screen.

To get started, refer to the instructions given below.

Step 1: Tap the Win + I keys to open Settings. Step 2: Next, navigate to Home > Ease of Access > Display. Step 3: After that, scroll down to the end until you see the dropdown to change the notifications where you should see the “Show notifications for”. Step 4: Then you can change the time from the default 5 seconds to 7, 15, 30, and so on. Step 5: Once done, the display time of the notifications should stay longer but keep in mind that you must choose the length wisely so if you have notifications from a lot of apps, then the screen will also be filled with multiple notification cards.

You might have experienced a situation when you restarted your Windows 10 PC after an upgrade and you tried logging into your account but only a screen with a message saying, “Preparing Windows”. If the screen only stays that way, this indicates that Windows 10 is trying to complete the upgrade or waiting for some files to load up so that you can use your account. Some users also reported that when they tried logging into their accounts, they also get the same message on their screens. To resolve this issue, read on as this post will show you what you can do if your Windows 10 PC is stuck on the “Preparing Windows” screen. A lot of users have tried logging back into their account once more but to no avail as the same screen still greets them. And even when they tried the Ctrl + Alt + Del combo, it still didn’t work. This only goes to show that your account might somehow be corrupted.

Option 1 – Try booting your PC into Safe Mode

The first thing you can do to resolve the issue is to try booting your computer into Safe Mode and then log in using an Admin account. If it seems like your admin account has caused the problem, you need to create an admin account first and then log in after you reboot into the account and then log off. After that, restart your PC normally and check if the problem’s resolved or not. If not, refer to the next given option below.

Option 2 – Try to repair your corrupted profile via Registry

In this second option, you can try to repair the corrupted profile using the Registry but before you proceed, make sure to create a System Restore Point and then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “regedit” in the field and hit Enter or click OK to open the Registry Editor.
• Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
• Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double-click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
• You should know which among the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
• After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
• Exit the Registry Editor and restart your computer to apply the changes made.

Option 3 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why your screen is stuck at “Preparing Windows”. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try to repair hard disk errors using the Chkdsk utility

You can also run the Chkdsk utility to resolve the problem. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them.
• chkntfs /t
• chkntfs /t:10