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Intel i9 Alder Lake better than AMD Ryzen 9

Alder LakeIf we are to believe news from Intel, new series of processors based on Alder Lake architecture are about to be released somewhere in October. Alder Lake is the 12th Generation Core of Intel processors and it is meant to have all advantages of the current CPU structure.

I9 is aimed to pack a punch against its competitors with technology including eight high-performance Golden Cove cores (P-cores) with Hyper-Threading and eight energy-efficient Goldmont (E-cores) equipped with a 30MB L3 cache and operating at high clock speeds.

During the benchmark test, the new CPU outperformed all of Intel’s previous Rocket Lake structure processors which is logically expected but the big surprise came from results that indicate better performance than Apple’s new M1 processor even in single-threaded performance which is supposed to be best in that field.

Another surprise was really beating AMD Ryzen 9 in each field. If we take into account that i9 has 16 cores in total and can process 24 threads against Ryzen 9 with 16 Cores and 32 threads this is an impressive feature.

Now truth to be told Alder lake has massive L3 cache and microarchitectural advantages and consumes much more power but the results of performance are high. Also, note that this early CPU is not really a mass production one and maybe some things will still change but early results are very satisfactory.

We will see what will price tag be since in this age of shortage and competition that will also play a big role in its overall success. Speaking of competition I eagerly await AMD’s response to this, in any way it seems that the CPU market is for some turbulence which is always a good thing for the final customer and I welcome it.

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How to Fix Error Code 0x802400d on Your PC

Error Code 0x802400d - What is it?

The Error Code 0x802400d most often occurs when users attempt to use the Windows Update tool on their computers to move from one version of the software to another. In some cases, this error is more likely to appear on your computer during the process if you have not performed regular updates to the software as they have been available.

Common symptoms include:

  • Inability to finish the download of the necessary update to Windows 10
  • Incomplete installation of the desired Windows 10 update

While it can take additional time to deal with the issues that cause Error Code 0x802400d to appear on your computer, there are several steps that you can take to address the problem. These are fairly simple to perform and do not require advanced knowledge of the system to employ.

Solution

Restoro box imageError Causes

The most basic cause for Error Code 0x802400d is that there is a file or a process that is causing the update process to hiccup. In many cases, this error appears when a user attempts to begin the process of updating their computer if they have several stacked updates to perform. Computers that are several updates behind where they should be will display this error more often than computers that are kept on a schedule of recommended updates.

Further Information and Manual Repair

While there are multiple reasons why the Error Code 0x802400d may appear on your computer during the Windows Update process, there are several methods that can be used to attempt to resolve the problem on your own. These are generally easy to do and do not require advanced techniques. However, if you do not feel comfortable addressing the issue on your own, contact a qualified Windows repair technician.

Here are some of the best methods that users can employ to resolve Error Code 0x802400d:

Method 1:  Run the System Update Readiness Tool

There are a number of different processes, files, and settings that could cause Error Code 0x802400d to appear on your computer during the Windows 10 Update process. For this reason, the most efficient way to determine what the culprit is for your specific issue is to download and use the System Update Readiness function.

This tool is available directly from Windows. Although there are other tools available on the Internet that claim to be able to fix the problem, these can contain viruses and malware, so be cautious if you decide to employ these instead. There are also several versions of the tool on the Windows website, so be sure to download the version that matches the operating system and version of your computer.

Once you have downloaded the Readiness tool from the Windows website, allow it to run a scan on your system. At a minimum, this process will take about fifteen minutes to complete. Although you will see a progress bar at the bottom of the window, it does not always update effectively. Some users have reported that the update appears to stop when it is two-thirds complete. Continue to let the scan run if this happens, rather than canceling it out. Even if the progress bar doesn’t update, the scan is still running.

Method 2: Remove New Software and Re-Attempt the Update Process

If you have recently installed new software on your machine, it can sometimes cause problems with the update process. The best way to resolve this issue is to remove or uninstall the software, run the update process again, and then reinstall the software once the Windows system has been successfully updated.

If the above methods are not successful in resolving Error Code 0x802400d from your machine and you are still unable to complete the Windows 10 Update process or if you are not confident in your ability to complete these steps successfully on your own, get in touch with a qualified computer repair technician who is familiar with the issues surrounding Windows 10 in particular. Microsoft offers certifications for Windows repair technicians, so look for a professional who has the experience, skills, and knowledge necessary to adequately address Error Code 0x802400d on your machine.

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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How to Fix Error 0x800CCC90

Error 0x800CCC90 - What is it?

Error 0x800CCC90 is a typical Outlook error. This error indicates that Outlook has failed to connect to the mail server that handles and manages the incoming and outgoing emails. The error message is displayed in the following format:

“There was a problem logging onto your mail server. Your User Name was rejected.”

This error limits your ability to send and receive emails on Outlook. If you largely communicate at the workplace using your Outlook account, this error may slow down your work productivity and performance dramatically. Therefore it is advisable to fix it immediately.

Solution

Restoro box imageError Causes

The error 0x800CCC90 is triggered several reasons including but not limited to:
  • Authentication issues
  • Failure of POP 3 Server
  • PST File Corruption
  • Registry issues- Invalid Entries
  • Viral infection

Further Information and Manual Repair

To resolve error 0x800CCC90, try the methods given below:

Method 1 - Adjust the Authentication Settings

To resolve the error 0x800CCC90, adjust the authentication settings. Here’s what you need to do:
  • First, go to the ‘Tools’ tab and select the ‘Accounts’ option.
  • Once you select the account option, an internet accounts box will appear on the computer screen.
  • Simply double click on the account property box after that go to the server tab and click on it.
  • Check the box that says ‘My Server Requires Authentication’.
  • Click on apply to accept changes tab to save changes and close the window.
  • To activate changes made, restart Outlook and then try sending emails again.

Method 2 - Download a PST Repair Tool

If the error is triggered by PST file corruption, then the best way to resolve it is to download the PST repair tool. Download the PST repair tool from a trusted website. Run it on your system to fix PST file issues and resolve error 0x800CCC90.

Method 3 - Scan for Viruses

Another way to resolve this error is to scan for viruses. Viruses usually enter computer systems through phishing emails or while downloading attachments. You may not know this but viruses may be affecting your PC. Due to viruses, errors like error 0x800CCC90 can also be triggered. Therefore install an antivirus to scan and remove errors on your PC.

Method 4 - Clean the Registry and Remove Invalid Entries

Due to poor PC maintenance, misconfigured and invalid registry entries may be stored in the registry. Such entries may lead to Outlook errors too. Thus to resolve you must clean the registry and remove these entries right away. Download a registry cleaner to fix the error. Whether the error is triggered by viral infection or registry issues, it is recommended you download only Restoro. This is the one-stop solution to resolve all PC related errors. This software is deployed with 6 scanners including a registry cleaner, an antivirus, and a system optimizer. It is user-friendly and has simple navigation. It is compatible with all Windows versions. In just a few clicks this software resolves practically all types of PC-related errors including error 0x800CCC90. Click here to download Restoro today!
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Disable password asking in Windows 10
To turn password login in Windows 10 you will need approximately one minute of your time. So let's do it fast and efficient Press ⊞ WINDOWS + X to open the secret menu keyboard with windows and x markedClick on command prompt (admin) Windows menu command prompt adminType in command prompt following:
powercfg /SETDCVALUEINDEX SCHEME_CURRENT SUB_NONE CONSOLELOCK 0
press ENTER
powercfg /SETACVALUEINDEX SCHEME_CURRENT SUB_NONE CONSOLELOCK 0
press ENTER And you are done! Next time when you open your laptop from sleep you will no longer need to type in the password.
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How to fix Error 2753, The file is not marked
Installing programs on your Windows 10 computer does not go smoothly as you could encounter some issues along the way that could prevent you from successfully installing the program. One of the common errors you can encounter during the installation of programs is Error 2753. There are times when the packages are corrupted or those packages are not working properly or it wasn’t able to create files and paths. When you encounter this kind of error, you will get the following error message:
“Error 2753, The File is not marked for installation.”
Note that this kind of error is not bound to only some specific files but it can also happen with any file, be it an executable file or an MSI file. To fix this error, here are some possible solutions that you could try.

Option 1 – Fresh download the setup file

The first thing you can do is to fresh download the setup file from the official homepage and then place it in a different location. Just make sure that you download the correct setup file that’s compatible with your operating system. Then restart your computer and sign in as administrator. After that, right-click on the setup file and select the Run as administrator to proceed with the installation.

Option 2 – Try removing all the previous versions of the software

If there is a previous version of the program that’s still installed on your computer, you need to uninstall that program since it might be the reason why you’re getting Error 2753.
  • Tap the Win + R keys to open the Run dialog box
  • Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
  • From there, look for the previous version of the program you are trying to install, select it and then click on Uninstall to remove it.
  • After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 3 – Run the setup file as administrator

The setup file may need more permission in order to execute properly and so you need to run it as an administrator. To do so, you need to give it more privileges for it to work as intended by its developer.
  • Right-click on the setup file and select the Run as administrator option.
  • Afterward, a User Account Control or UAC prompt will appear and from there, click on Yes and then check if the file runs or not.
Note: If the setup file does not run, you may have to take ownership of the folder where the setup file is located. To take ownership of the folder, refer to these steps:
  • First, locate the concerned folder and right-click on it then select Properties.
  • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
  • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
  • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
  • Now edit the permission to Full Control for “Everyone”.
  • Click OK to save the changes made and then exit.

Option 4 – Try running the setup file in Compatibility Mode

You may be getting Error 2753 if the setup file is not intended to run on the Windows 10 version you are using which is why you have to run it in Compatibility Mode. This will allow the setup file to think that it is running in a compatible environment as it is intended to.

Option 5 – Try to re-register the vbscript.dll file

You may have to re-register the vbscript.dll file using the regsvr32.exe before you can successfully install the program and fix Error 2753. The Regsvr32 tool is a command-line utility that can be used to register and un-register the OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type exe vbscript.dll in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
  • You should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.
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login does not appear/password box not showing
As you know, Windows 10 offers its users tons of options to log in to their computers. This includes simple and easy methods like PIN and complex ones like the Windows Hello Face unlock. However, there are instances when you might face a situation where the login screen in Windows 10 does not appear at all. If you are currently facing this problem, worry not for this post will show you what you can do to fix this problem. There are actually two scenarios to this issue, you might encounter one where the login screen does not show up at all, while the second one is when the login screen shows up but there is no username or password box. There are several options you can check out to resolve the problem. You can try to run System Restore or try the combination of Ctrl + Alt + Delete keys. You could also try to enter a username and password to use the computer or disable Fast Startup or troubleshoot the problem in a Clean Boot State. You could also create a new User Account or run Fresh Start or run the Startup Repair. To get started, follow each one of the given options below.

Option 1 – Try using the Ctrl + Alt + Delete key combination

The first and simple thing you can do to fix the login screen is to tap the Ctrl + Alt + Delete keys and see if it makes the credentials appear or not. If not, proceed to the next given option.

Option 2 – Try running System Restore

If you aren’t able to boot into the desktop of your computer, you can run System Restore in the Advanced Startup Options by following these steps:
  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.
  • Once it’s done, restart your computer.

Option 3 – Try to turn off Fast Startup

  • Tap the Win + R keys to open the Run dialog box and type in “control” to open the Control Panel.
  • Next, click on the Hardware and Sound section and click on Power Options.
  • Afterward, select the “Choose what the power buttons do” option from the left side menu pane.
  • Now click on Change settings that are currently unavailable and uncheck the entry that says, “Turn on fast startup (Recommended).
  • Then click on Save Changes and restart your computer and see if it has fixed the problem or not.

Option 4 – Try troubleshooting the problem in a Clean Boot State

There are times when some conflicting programs installed in your computer might be the reason why there is an issue with the password box in the login screen of Windows 10. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 5 – Try to run Startup Repair

You might also want to run Startup Repair in fixing the issue with the login screen. To do so, follow the steps below.
  • You can start by creating and booting from a bootable Windows 10 USB Stick.
  • After that, click on Repair your computer located on the bottom left corner when you are on the initial Windows Startup screen.
  • Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
  • Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.
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Cannot find a system image on this computer
If you are trying to restore your computer using a System Image that has been created by the Windows Backup and Restore tool but encountered an error message instead that says, “Windows cannot find a system image on this computer”, you’ve come to the right place as this post will walk you through in fixing this error. Here’s the complete context of the error message:
“Windows cannot find a system image on this computer, Attach the backup hard disk or insert the final DVD from a backup set and click Retry. Alternatively, close this dialog for more options.”
In the error message, you are offered two choices – to either Retry or Cancel the operation. You can try to select Retry to try again but you will most likely get the same error if you do so. This kind of error can occur if the name of the WindowsImageBackup folder or any of its sub-folders has been modified. On the other hand, this error can also pop up if this folder or any of its sub-folders have gone missing or have become corrupted. To resolve the error, you can try to move the WindowsImageBackup folder or check its sub-folders. You can also try to isolate the System Image file or rename the System Image folder or remove all the unwanted sub-folders as well as use Command Prompt in Repair mode.

Option 1 – Try to move the WindowsImageBackup folder

The WindowsImageBackup folder must be stored in the root of the volume where it is stored, in line with the functioning of the System Restore utility. For example, if the WindowsImageBackup folder is stored in the “C:/Backups/System Restore Backups/New” location, then you have to move it to the C: drive as well.

Option 2 – Try to check the subfolders of the WindowsImageBackup folder

The classification of folders and files plays an important part to restore in restoring a computer from a System Restore point. Thus, if have modified the names of any files or folders inside the WindowsImageBackup folder, then you need to set the defaults. After that, run System Restore again and check if it fixes the error.

Option 3 – Try to isolate the System Image file

If the System Image file is stored in a USB storage device along with various System Restore images, then it’s no wonder why you’re getting this error. To set things right, you have to make sure that the System Restore image you wish to restore your computer from, is the only one that’s present at the root of the USB storage device.

Option 4 – Try renaming the System Image folder

If you have renamed the System Image folder prior to running System Restore, then it is most likely the reason why you’re getting the “Windows cannot find a system image on this computer” error. This error pops up because the System Restore utility in Windows 10 looks out for the WindowsImageBackup folder so if you have renamed it, you need to change its name back to what it originally was to fix the error.

Option 5 – Try to remove all the sub-folders of the WindowsImageBackup folder

If you have stored some foreign files inside the WindowsImageBackup folder, you need to get rid of them right away and return the folder to its default state as this folder must be left alone and should not be meddled with if you want to run System Restore smoothly.

Option 6 – Try to use Command Prompt in Repair Mode

  • Open Command Prompt while your computer is in the Repair Mode.
  • Next, type and enter this command where you need to replace “<Partition Letter>” with your drive’s letter: dir <Partition Letter>
  • After you’ve found the WindowsImageBackup folder in any of the partitions, type and enter this command: dir <Parition Letter>WindowsImageBackup /s
  • The command you entered will display all the contents of the folder exceeding 10 GB in total size. You can check and confirm the integrity of the folder and if you find that the integrity is violated, then it is the reason why you’re getting the error.
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Installing Wi-Fi drivers in Windows
If you don’t have the required drivers installed in your computer, the hardware that you try to connect to your computer will most likely fail. In order to keep the operating system running on your computer, manufacturers develop drivers that can work harmoniously with your devices and applications. However, internet Wi-Fi connections can fail if suitable drivers are not installed. Worry not though for this post will guide you in installing Wi-Fi drivers on your Windows 10 computer. As you know, a driver is an essential piece of software designed for a specific operating system like Windows 10, Linux, and many more. The operating system uses it to communicate with other hardware devices such as printers and mice. Most hardware manufacturers feature a support page of their own product where you can look for the necessary drivers available for download. You will see that the Windows operating system has a set of drivers that are already installed and you do not have to do anything except plug in the device. So if the driver is not locally available, it will pull it down from its web server and automatically install it for you after you connect the device. However, there are instances when you might encounter some issues while using your Wi-Fi and during these times, you might have to reinstall your Wi-Fi drivers so read on as this post will provide you guidelines in installing Wi-Fi drivers in Windows 10. Refer to the steps below to do so. Step 1: First, go to your manufacturer’s website and look for the right driver you want to install to download your Wi-Fi driver. Step 2: After that, you have to download the correct Wi-Fi driver if it’s available. You have to know the exact name and version of the driver so that you can download it and this information can be found from the Device Manager. Just make sure that you have the right wireless adapter driver downloaded. Step 3: Once done, open the setup of the new driver that you’ve downloaded earlier and run the file and then follow the next on-screen instructions that appear right after. Step 4: You’re not done yet as you need to verify if you have downloaded and installed the correct Wi-Fi driver. Refer to the sub-steps below to do so:
  • First, right-click on the Start button and select the Device Manager to open it.
  • From there, look for the Network Adapters and expand its category to make all the network adapters visible including the wireless adapter.
  • You can easily spot the wireless adapter as it has the “wireless” term in its entry.
  • Next, right-click on the wireless driver entry in the Device Manager and select Network adapters, and then click on Properties to check the version number of the driver.
  • Now select the Driver tab and view the details. If it looks well then it means that you have the right version of the driver installed.
Step 5: Restart your computer.
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How to Fix Windows 10 Activation Error 0Xc004F074

Error code 0Xc004F074 - What is it?

Did you previously use Windows 7 or 8 but decided to run with the latest Windows 0S, Windows 10? An early error message encountered was activation error code 0Xc004F074. Error code 0Xc004F074 is manifested when the user fails to activate Windows directly after the installation of Windows 10. This occurs if the previous operating system on your computer was Key Management Service (KMS) activated.

The KMT provides a more seamless operation when users are activating volume license editions of Microsoft Windows and Office. This process tends to be clear to end-users of the system.

Symptoms of error code 0Xc004F074 include:

  • Windows is unable to reach your company’s activation service.
  • The Key Management Service is unavailable.

Solution

Restoro box imageError Causes

Various factors might incite error code 0Xc004F074. A primary cause is a discrepancy or difference between the KMS client and the KMS host machine. The host computer could possibly be operating a Windows Server 2003 or Windows Server 2008, while the client runs on OS Windows 7 or Windows Server 2008 R2. To supplement, the computer’s time might be a contributing factor. The time on the host machine and client might show a difference (Usually the host time exceeds 4 hours).

Further Information and Manual Repair

To rectify error code 0Xc004F074, users are advised to try various methods. These methods include:
  1. Method 1: Update Your KMS Host 9 (Windows Server 2003)

Are you running later versions of Windows Server? Use an update that fixes or installs KMS on your computer. The update is available on Microsoft’s website. Keep clearly in mind that the update is only for Windows Server 2013 Service Pack 1 and later versions of Windows Server 2003.

  1. Method 2: Update Your KMS Host 9 (Windows Server 2008)

This step is similar to the aforementioned. However, it applies to Windows Vista and Windows Server 2008. This ensures the service is extended to Windows 7 and Windows Server 2008 R2.

  1. Method 3: Update the Time

It was previously mentioned that the time reflected on the KMS host and client might cause error code 0Xc004F074 to manifest. A simple fix to adhere to is to always ensure that the time between both is updated. To Resync the time on the client, execute the following command.

w32tm /resync

  1. Method 4: Uninstall the Existing KMS

For this method to be successfully deployed, you’ll need to have in your possession an activation key or KMSpico Key. As you cannot apply the new key with the existing one, remove or uninstall the initial key. To perform this step, open the command prompt. This should be done while the computer is in admin mode. Then, run the command

(slmgr.vbs /dlv)

It should be executed without the brackets and before you have removed the existing key.

After executing the command, you’ll encounter the description:

Windows(R) Operating System, VOLUME_KMS_WS12_R2 channel

Move along with the process by applying the slmgr.vbs /upk to uninstall the existing KMS key.

After the old key is uninstalled, you’re ready to apply the following:

slmgr.vbs /ipk <NewKMSProductKey>

To check if things are in place and complete the process, follow the steps below: PC Settings >Update and Security > Activation

  1. Method 5: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.
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No Audio Device Error – Fix Tricks

What exactly is no audio device malfunction?

No audio device error is among the malfunctions that many Computer consumers run into. No sound or audio can be heard from the computer when the error occurs.

Solution

driverfix boxError Causes

There are numerous elements that may be the basis of this malfunction. Corrupted or broken sound card drivers, incorrect Device Manager Options for example, or even incorrect BIOS configurations.

Further Information and Manual Repair

How could you recover the standard production of audio by your personal computer and solve this malfunction? Like a number of additional malfunctions, the method of the repair depends on its trigger. To properly solve this dilemma, you are required to run through an evaluation of the pc system so that you can pinpoint the cause. This is because there are numerous variables, which alone, or concurrently may trigger this dilemma. These measures will allow you to work out the no sound device error in your personal computer programs, identify the trigger and fix it. Follow the directions in step 1 if your computer has an onboard audio device installed in it and assess the BIOS settings. You can jump step 1 and move to step two if you utilize a separate sound card.

STEP #1 - Assess the BIOS options.

No sound device error can be caused by incorrect BIOS configurations in your Personal Computer. By fixing these settings if they are the cause of the malfunction, you can easily solve it. Make Sure you restart the pc and immediately access the BIOS options. By locating the Sound card, which is usually known as the AC97 Audio, you should subsequently open the Integrated Peripherals. As soon as you locate it, set it to Allow or Auto. Finally, you should access the On-Board Audio AC97 Control and set it to Allow or Auto as well. If it doesn't solve the situation, proceed to Step Two.

STEP #2 - Analyze the Device Manager

No sound device malfunction can be additionally caused by malfunctions with the Device Manager. To solve this issue, go to My Computer, right-click it, select properties, click on the Hardware tab, then click on Device Manager. At this windowpane, analyze the movie, audio, and game controllers. If you learn that there is a cross on any of the sub things, right-click it subsequently and set it to Enable. The sound card driver may have not been correctly installed or may be damaged if there is Exclamatory Mark or Question Mark on the device manager menu. This does not mean that the sound card driver is ok. It may have malfunctioned even though you do not locate anything unusual. This is because the Device Manager doesn't always recognize errors in audio hardware. After this, you can proceed to step 3.

STEP #3 - Upgrade or reinstall the Sound Card Driver.

About 80% of "no sound system discovered/installed" malfunctions come from broken and/ or out-of-date card drivers. The sound card will not be detected by the Windows Operating System, when the audio card driver is corrupted, damaged, or out-of-date and therefore no sound will be produced by your computer. If this is the cause of the no sound device malfunction, you should reinstall the Audio Card Driver on your computer. Still, you can utilize driver upgrade applications on the web that will help you upgrade out-of-date drivers.
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Fix INVALID_POINTER_READ_c0000005 atidxx64.dll
If your Microsoft Edge browser encountered a Stop Error that says, “INVALID_POINTER_READ_c0000005 (atidxx64.dll)” in your Windows 10 computer, then this indicates that your Graphics card driver is outdated. According to security experts, Microsoft has already acknowledged the problem and stated that this issue exists with Windows 10 v1809, Windows Server 2019, and Windows Server version 1809. Although there is no direct way to resolve the problem, there are still some workarounds you can try. If you are using a RadeonHD2000 or HD4000 series video card, the update will be blocked for you. Some users also claim to experience performance issues with the lock screen or the ShellExperienceHost. However, if you are using AMD, the problem is that it no longer supports Radeon HD2000 and HD4000 series graphics processing units or GPUs. Even though Microsoft is already working for a way to resolve the problem, here are some alternative solutions you can check out:

Option 1 – Update your Graphics card drivers

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Try removing AMD Radeon HD2000 and HD4000 drivers

Although this is not exactly a perfect solution, removing AMD drivers will make the operating system fall back to the default GPU available on your motherboard. You also have the option to completely disable the hardware.
  • Tap the Win + X + M keys to open the Device Manager.
  • Next, look for your Graphics card drive, and under Display Adapters, right click on them and click Uninstall device or Disable device.
  • After that, restart your computer. This will disable the AMD drivers so you won’t be able to find them. It will also release the Windows 10 v1809 update on your computer and in case your operating system tries to prompt you with the “New Device found” message, simply ignore it.

Option 3 – Try to use another browser

You might want to use another browser especially when you already updated your computer and Microsoft Edge still keeps on crashing. You can use Google Chrome, Mozilla Firefox, and other browsers as alternatives until you sort out the problem.

Option 4 – Try to remove the Graphics card physically

You might also want to try removing both AMD Radeon HD2000 and HD4000 as they are very old graphics cards. And since AMD is not going to roll out anything, at least on its own if your motherboard has an onboard GPU, it would be best to get rid of the cards. After that, install the Windows v1809 update and then put them back in. You also have the option to install the driver but just don’t use Microsoft Edge.
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