The Windows 10 operating system supports the logging in of multiple users at the same time. Aside from that, it also allows administrators to create a Guest Account that has limited rights. However, there are some instances when you could encounter an error when you use the Guest Account. The error may state:

“Shell Infrastructure Host has stopped working. A problem caused the program to stop working correctly. Please close the program”.

This error indicates that the Shell Infrastructure Host or SiHost.exe process that is used for handling graphical elements, has crashed. And to fix this error, there are several options you can check out. You can try to reinstall the Microsoft Redistributable Packages or run a System File Checker scan. In addition, you can also use a new Guest Account or troubleshoot the problem in a Clean Boot State.

Option 1 – Try to install or repair Microsoft Visual C++ Redistributable 2013

A corrupted Microsoft Visual C++ Redistributable package or the absence of it can trigger the “Shell Infrastructure Host has stopped working” error – so if you do not have this package yet, you have to install it but if you already have it, follow the steps below to repair it.

• Open Control Panel and proceed to Program and Features.
• Under Programs and Features, look for Microsoft Visual C++ Redistributable package among the list.
• Then right-click on it and click the Change button.
• Next, you should see the Repair option – click on it to repair the installation of the Microsoft Visual C++ Redistributable package.
• The process may take a couple of minutes before it finishes so once it does, you have to restart your PC.

After doing all these steps and you still encounter the problem, you might have to uninstall this package and download it directly from Microsoft’s website. However, if you are using Windows 10, you might not be able to do so since it only supports Windows versions up to Windows 8.1 so just proceed to the next option below.

Option 2 – Try to run a System File Checker scan

• In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
• After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
• Once the scan is finished, restart your computer and see if the Windows Script Host error.

Option 3 – Try using a new Guest Account

You might want to use a new Guest Account as it could help get rid of the error. All you have to do is have your admin delete the old Guest Account and create a new one and see if it helps in fixing the error.

Option 4 – Try troubleshooting the problem in a Clean Boot State

Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.

• Log onto your computer as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

The third time is charm saying goes but not when we are talking about Microsoft. Print spooler is again in focus, in a bad way. This is the third print spooler vulnerability to emerge in just five weeks. While a critical flaw was originally identified and patched in June, a similar flaw came to light shortly after and was subsequently patched (with mixed success). Microsoft is once again advising its customers to disable Windows print spooler after a new vulnerability that allows hackers to execute malicious code on machines has emerged. While a patch fixing the flaw will be released in due course, the most effective workaround currently on the table is to stop and disable the print spooler service entirely.

"An elevation of privilege vulnerability exists when the Windows Print Spooler service improperly performs privileged file operations. An attacker who successfully exploited this vulnerability could run arbitrary code with SYSTEM privileges. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights."

Stop this service right away or you are risking a potential attack.

1. Press ⊞ WINDOWS + X to open the hidden menu
2. Click on Power Shell (admin)
3. In Power Shell type in the following command to check if spool service is running: Get-Service -Name Spooler followed by ENTER
4. If spooler service is running type in the next command to stop it: Stop-Service -Name Spooler –Force and press ENTER
5. Then follow with this command to disable it at startup: Set-Service -Name Spooler -StartupType Disabled followed with ENTER

That’s it, we hope a patch will come soon for all the people that are using network printing and indeed need this service running in order to do work.

The GDI32.DLL is a DLL (Dynamic Link Library) file that was developed by Microsoft. It is an essential file of the Windows OS as it contains instructions and information for exe files to follow. These DLL files also use to store the various procedures and codes for the Windows programs. It is considered an essential component of Windows because it ensures that all the programs on Windows are operating properly. So, if the gdi32.dll not found on your computer, then it can negatively impact your computer and the associated programs. Though DLL files used to be so efficient and convenient, they are extremely vulnerable to errors and issues.

1. Perform SFC scan

   Press ⊞ WINDOWS + X to open the Windows menu From the menu choose command prompt (admin) In command prompt type sfc /scannow and press ENTER Leave the computer for the operation to be completed and Reboot your computer

2. Run DISM

   Press ⊞ WINDOWS + X to open the Windows menu From the menu choose command prompt (admin) in command prompt type: DISM.exe /Online /Cleanup-image /Restorehealth and press ENTER wait for the process to be finished and Reboot your computer

3. Update device driver

   Go to your manufacturer's website and update drivers for your components with the latest versions.

4. Update Windows

   If you have an update ready for Windows, update it and see if this will remove the error

5. Scan computer for malware

   Perform a full PC scan for malware to see if this is causing issues with the GDI32.DLL error.

6. Download file

   One solution is to download a file from the official site and place it in the corresponding folder.

7. Perform System restore

   Rollback system restore before the issue happened and your Windows will be working as intended

intel's first gaming card that will hit the market soon has been shown in its innovation event, the Intel Arc A770. In its core ticks ACM-G10, coming with 32 Xe-cores and all the way up to 16GB of GDDR6 memory (the basic entry-level version will have 8GB of GDDR6). The card will support ray tracing and supersampling with Intel's XeSS.

This is Intel's first gaming desktop GPU and after testing with some YouTube channels it turned out that the card itself sits somewhere between nVIDIA RTX 3060 Ti and an RTX 3070 so it will still be low in performance compared with the new RTX 4090 or AMD's new RDNA3 upcoming lineup. But as stated this is Intel's first gaming graphics card and having this kind of performance is no small feat for the first-time product.

One thing that is really great tho and that is going for Arc A770 GPU is its price! The Limited Edition card will cost $329 which is at this moment most cheapest GPU currently on the market in that performance range. nVIDIA is between $500 and $700 for comparison and if Intel can hold on to its performance with almost half the price card could be a great hit among gamers. GPU itself will launch on October 12th.

If your Windows computer is not booting up and displays Secure Boot Violation – The system found unauthorized changes on the firmware, operating system, or UEFI drivers error message on the screen, then you can follow this tutorial to troubleshoot the problem. When you encounter this kind of problem on your computer, you will get the following error message on your screen:

“Secure Boot Violation The system found unauthorized changes on the firmware, operating system, or UEFI drivers. Press [OK] to run the next boot device or enter directly to BIOS Setup if there are no other boot devices installed. Go to BIOS Setup > Advanced > Boot and change the current boot device into other secured boot devices.”

This kind of error message pops up due to the Secure Boot that protects your computer from running any non-OEM signed boot software during startup. In other words, the Secure Boot firmware is the one that scans for non-signed boot software each time your computer boots up and if it detects anything strange, it will block the boot and will display the error message. To fix this error, there are two things you can try. You can try to disable the Secure Boot or try using a System Restore Point. For more detailed instructions, refer to each one of the options provided below.

Option 1 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve the issue. To disable Secure Boot, here’s what you have to do:

• First, boot your computer into Windows 10.
• Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
• After that, go to the BIOS of your computer.
• Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
• Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
• Select the UEFI Firmware Settings which will take you to the BIOS.
• From there, go to the Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
• Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
• Save the changes made and exit. Afterward, your computer will reboot.

Option 2 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.

• Boot your computer into the Advanced Startup Options screen.
• From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
• Now select Troubleshoot > Advanced Options > Command Prompt.
• After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 3 – Make a proper bootable USB Drive/Stick

To make a proper bootable USB drive, you need to use the Windows Media Creation tool. The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.

• After making the bootable drive, you need to plug it into your computer and then reboot.
• Next, tap the F10 or Esc key to open the boot options.
• Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.

SmartScreen is a cloud-based anti-phishing and anti-malware component that’s come packed in all Windows 8 (8.1) and Windows 10 versions. This security component is also used in several browsers and programs like Internet Explorer, Microsoft Edge and Outlook.com. Although this program is quite useful, there’ve been reports that SmartScreen is apparently blocking Microsoft’s own apps from opening. According to some users, they only get the “Windows SmartScreen can’t be reached right now” error message every time they try to open apps from the built-in Windows suite like Photos, Mail, Alarms, Maps, etc. Whenever Windows SmartScreen is either down or unreachable on an end-user PC, your computer won’t be able to download anything in both official and unofficial channels. This error might be due to a corrupted Windows account, or it could be that SmartScreen is disabled from the Windows Defender Security Center or it might be down due to an MS issue. In addition, the error might also be caused by a proxy entry.

Option 1 – Make sure that SmartScreen is enabled

Before anything else, the first thing you must do is to check if SmartScreen is even enabled as it might be the reason why you’re getting the error. You can verify this by simply going to the Windows Defender Security Center. To do so, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “ms-settings:windowsdefender” in the field and hit Enter to open the Windows Defender Security Center.
• After that, click on the Open Windows Defender Security Center button located under Windows Security.
• Then click on App & browser control.
• From there, make sure that the Check apps and files toggle is set to Warn and then check the same thing for Microsoft Edge and SmartScreen for Microsoft Store apps.
• If it turns out that SmartScreen is indeed disabled, you have to restart your computer after making some changes and then check if the issue is fixed upon the next startup.

Option 2 – Check if SmartScreen is down for maintenance

Another possible reason why SmartScreen is not working is that it might be scheduled for maintenance. When SmartScreen is scheduled for maintenance, it will become unreachable for a lot of users at the same time and so before you go over unnecessary troubleshooting steps, you need to verify if SmartScreen is down for maintenance or not.

Option 3 – Try to disable the proxy server

If applicable, you can try to disable the proxy server to fix SmartScreen. There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. In some instances, certain proxy servers can interfere with the SmartScreen component and cause it to become unusable. However, if you are not using a proxy server, just skip this option and proceed to the next one, otherwise, follow the steps below to disable the proxy server.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “ms-settings:network-proxy” in the field and hit Enter to open the Proxy tab under Settings.
• After that, scroll down to the Manual proxy setup and make sure that the toggle button of the “Use a proxy server” option is turned off.
• Now restart your PC and check if the problem is fixed upon the next startup.

Option 4 – Try to create a new Windows user account

There are some users who were able to fix the problem by simply creating a new Windows user account. Although this solution will make you lose a couple of settings enforced through your user account, it’s actually effective in circumventing the “Windows SmartScreen can’t be reached right now” error. To create a new Windows user account, here’s what you have to do:

• Tap the Win + R keys to open the Run dialog box.
• And then type “ms-settings:otherusers” in the field and hit Enter to open the Family & other people tab under the Accounts menu.
• After that, click on the “Add someone else to this PC” option and then click on “I don’t have this person’s sign-in information.
• Next, insert the user credentials like emails, password, birth date, etc., and then click Next. Take note that if you want to create a new local user account, just click on Add a user without a Microsoft account.
• After you’re done creating the new Windows user account, click the start icon and then click the account icon and choose to Sign out.
• After you’re logged in, check if SmartScreen now works properly or not.

Sticky Notes is one of the useful programs and in the early days, the option is available for users to change the font size of the text a lot easier. However, for some unknown reason, Microsoft decided to get rid of this feature in the latest Windows Update. One would expect that the feature will be replaced by an even more useful feature but it’s not which makes the Sticky Notes app worse than before. Worry not though for it doesn’t have to stay that way as there is another thing you can try to change the font size in your Sticky Notes app and that’s what we’re going to cover in this post. As mentioned, Microsoft removing this font feature is quite strange and in the past, users asked for this feature and since it’s no longer available, you can try following the steps given below to bring it back. And for that, you need to go to the Ease of Access section in the Settings app. Refer to the steps given below for more instructions. Step 1: First, tap the Win + I keys to open Settings and then go to the Ease of Access section. Step 2: After going to the Ease of Access menu and select Display from the list of options. Step 3: From there, you should see an option that says “Make text bigger”. And then use your mouse to navigate to the slider to change the size of the font. Note: Take note that after doing all the steps above, it will change not just the Sticky Notes app but also everything in Windows 10. This method is actually the best since it only changes the size of the apps rather than a wholesale change in your Windows 10 computer. Step 4: Next, scroll under Display until you see the “Change the size of apps and text on the main display” option where you’ll see that the option is 100% but you’ll want to change that to 125%. Step 5: After that, click on the drop-down menu and select 125% and then restart your Windows 10 computer. Step 6: Now open the Sticky Notes app and check if you can now change the font size in the Sticky Notes app.

External hard drives have become essentials as they store data. However, they are also prone to issues and one of them is the “The device is not ready”. You could encounter this error when you try to access your connected hard drive. This error won’t allow you to access the contents of your hard drive so unless you fix it, you won’t be able to access any of the files on your hard drive. One of the most likely causes of this error is a hardware defect. Aside from that, it could also be due to loose connections, obsolete device drivers, as well as compatibility issues between the operating system and the hard drive. Before you start troubleshooting the problem, you need to determine if you were able to access your hard drive before you encountered the error or not. If not, you need to check the compatibility of the device with your operating system as it could be the reason why you’re getting the error. There are several potential fixes you can check out to fix this error. You can try to check the hardware connections, run the built-in Hardware and Devices troubleshooter, as well as the USB troubleshooter. You could also run the CHKDSK utility or update the drivers of the device or the USB drivers.

Option 1 – Try checking the hardware connections

The first thing you have to do before you further troubleshoot the problem is to check the hardware connections of your computer and see if there are damaged ones, just like with USB ports, it would also affect the overall connectivity of the device with the computer. So if you notice some irregularities in the connecting cable physically, you might have to buy another one and replace it and then see if it fixes the problem or not.

Option 2 – Run the Hardware and Devices Troubleshooters

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Note: You could also try to run the USB troubleshooter as it could also resolve the problem.

Option 3 – Run the CHKDSK utility

As you know, the CHKDSK utility can help you in identifying the bad sectors in a drive and fix them automatically. Thus, you can run it to fix the “The device is not ready” error when you connect your USB drive to your computer.

• Open Command Prompt with admin privileges.
• Next, type and enter this command to execute it: chkdsk /f <drive>
• Now, wait until the process is completed and exit Command Prompt.
• Restart your computer and try connecting the USB drive again and see if the error is fixed.

Option 4 – Try to update the drivers of the device

Although you can always update the device drivers using the Device Manager, you might want to try downloading the latest set of drivers directly from the manufacturer’s website. Once you’ve downloaded them, install them right away and then correct the external hard drive.

Option 5 – Update or reinstall the Universal Serial Bus Controller driver

If updating the drivers of the device did not fix the “The device is not ready” error, you can try to update or reinstall the Universal Serial Bus Controller drivers instead of using the Device Manager. Refer to the following steps:

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 6 – Restart your computer in a Clean Boot State

If the first three given options didn’t work and you still see the error when you connect external devices, you can try putting your computer in a Clean Boot State and then try connecting them again.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to connect the external devices and check if the error is now gone.

If you are trying to save a file in a PDF format on your Windows 10 computer but then the PDF text content in an Adobe file suddenly disappears, then read on. This post will give you more insight into this issue. This kind of issue is rare and mostly occurs in forms that you can fill upon. In such a case, the text you enter in the form vanishes right after you click the Save button. One of the benefits of working with PDF files is that it has the ability to compress high-quality files to relatively small file sizes. This is really useful especially when you are saving hard drive space and you’re working with limited storage resources. However, these files can contain layered content if they are created from layered documents using applications like Adobe InDesign. Consequently, a single page of the PDF file can contain different layers with different content. So if you try to save or print a PDF file that contains layered content, the elements will disappear from the PDF. To resolve this issue, you can try to merge or flatten the file since it will help keep the changes in the PDF file. On the other hand, you can no longer make any alterations or form data once you flatten the file. Another thing to keep in mind is that merging or flattening the file can’t be undone so you might want to save another copy of the file before you proceed.

Option 1 – Print to PDF

• First, you have to open the desired PDF file and tap the Ctrl + P keys to open the Print dialog box.
• After that, select the “Microsoft Print to PDF” option as the printer.
• Once the action is confirmed, it will regenerate another version of the PDF file with the default settings and merge all the existing layers into a single layer.
• On the other hand, you can also click on the “File” menu of the PDF file and select Print.
• From there, click on the Print button and select “PostScript (*.ps)” as the “Save as” type to save a PostScript copy of the original PDF file.
• Once you’re done, double click on the .ps file to open the file in the Adobe Distiller which will flatten the file automatically and convert it to a PDF file with only one visible layer.

Option 2 – Save the PDF file as an Optimized PDF file

If you are using the Acrobat Reader Pro version such as the Acrobat Pro, Foxit, and so on, you can try to flatten the layers by saving the PDF file as an Optimized PDF file. Refer to these steps to do so:

• Select File > Save as > Optimized PDF.
• Next, select the Transparency checkbox from the Settings window that opens.
• Then click on the Save button to apply and save the changes made. After that, the PDF text content should not disappear when you try to save a file on your Windows 10 computer.

Microsoft wants to escalate the situation from Australia to the EU, what a surprise. Hello all and welcome to another news article, this time we are focusing on Microsoft pushing the EU to accept law proposition from Australia. For all of you who are not familiar with the given situation let me quickly explain. The feud began when the Australian government proposed a new law that targeted Facebook and Google specifically. The government said that it believed that both of the tech giants were using content from news outlets without paying. Have you ever seen the little news snippets that Google or Facebook sometimes show its users to keep them up to date? These are lifted directly from news websites, and the Australian government claimed that this practice meant that people didn't bother visiting the news website. This then staved news websites of revenue. As such, the government put forward a new law that would mean Google and Facebook would have to pay the source website for every time they displayed a news snippet. Facebook responded by removing its Australian news coverage in light of the law. Google, however, put up a fight. It argued that its snippets encouraged people to click on it to read more, thus driving more traffic to the news website. It also said that such a law would be too expensive to maintain in the long run. As such, Google threatened to remove itself from Australia if the law passed. This was likely a scare tactic, as 95 percent of Australian web users use Google; however, it actually opened the door for its rival, Microsoft. Microsoft saw how it could push its own search engine BING to replace google. It of course went and reached the Australian government to assure them that BING is more than capable to fulfill its needs and fully abide by the proposed law. Now Microsoft knows that if this law passes it could see a similar situation happening in Europe and it is pushing it. US News reported on how Microsoft plans to encourage EU countries to adopt this new law too. The company has teamed up with the European Publishers Council and News Media Europe to make the following statement: Publishers might not have the economic strength to negotiate fair and balanced agreements with these gatekeeper tech companies, who might otherwise threaten to walk away from negotiations or exit markets entirely