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Blizzard caught destroying evidence

Blizzard employeesCalifornia's Department of Fair Employment & Housing has widened its anti-discrimination lawsuit against Activision Blizzard and claims the publisher has been shredding vital documents relevant to the ongoing investigation.

A recent report from Kotaku described the department as offering poorly paid, highly insecure positions, with a culture of hostility towards LGBTQ+ testers. The DFEH's rewording of "employees" to "workers" now hopes to take these contractors' experiences into account.

"As a contract employee, I feel there's a lot of pressure to excel, impress, and move through the ranks as fast as you can before your contract ends and you're forced to go 3 months without income or find another job," Axios reports one worker saying. "I take pride in what I do, but it feels like it's never enough."

Activision's contentious hiring of union-busting third-party law firm WilmerHale "directly interferes" with its own investigation, it says. By going to WilmerHale, Activision appears to be claiming that all work related to the investigation is privileged and can't be shared with DFEH.

The suit also claims that Activision HR shredded documents related to "investigations and complaints", against its legal obligation to retain them during the investigation. The relevant parts of the updated lawsuit were shared by Axios reporters Stephen Totilo and Megan Farokhmanesh, the former also noting that the DFEH "fixed their misspelling of Bill Cosby's name".

"DFEH is also informed and aware that documents and records have not been maintained as required by law or by the DFEH's Document Retention Notice," the complaint reads, "including but not limited to documents related to investigations and complaints were shredded by human resource personnel and emails are deleted thirty days after an employees separation."

Speculation and answer from Activision Blizzard

Blizzard employee Jessica Gonzalez suspects that the costs of fines associated with destroying these documents may have been an easier blow for Blizzard to take than any penalties drawn from their existence in helping the lawsuit go through.

In an email to Kotaku, Activision denied the shredding allegations and issued a statement outlining steps it had taken to improve company culture—including the ousting of high-level executives like Blizzard president J. Allen Brack. The full statement reads:

"Throughout our engagement with the DFEH, we have complied with every proper request in support of its review even as we had been implementing reforms to ensure our workplaces are welcoming and safe for every employee. Those changes continue today, and include:

  •     Several high-level personnel changes
  •     Revamped hiring and recruiting practices requiring diverse interview panels
  •     Greater transparency on pay equity
  •     Expanded and improved training and investigative capabilities for human resource and compliance staff
  •     Created investigation teams outside of business units to support greater independence
  •     Restructured divisions to support greater accountability
  •     Enhanced review processes to include evaluation of managers by employees
  •     Clear boundaries on workplace behavior with a zero-tolerance approach to harassment and other actions that diminish or marginalize.

"We strive to be a company that recognizes and celebrates the diverse talents and perspectives that lead to the creation of great, globally appealing entertainment. We have provided the DFEH with clear evidence that we do not have gender pay or promotion disparities. Our senior leadership is increasingly diverse, with a growing number of women in key leadership roles across the company.

"We share DFEH’s goal of a safe, inclusive workplace that rewards employees equitably and is committed to setting an example that others can follow."

California and RIOT

Beyond Activision Blizzard, California's DFEH has also probed into League of Legends creator Riot Games, accusing the studio of dragging its heels over sexual harassment allegations dating back to 2019. Riot denied the allegations, telling us that it "will never retaliate against anyone for talking to any government agency".

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Fix High CPU usage by IAStorDataSvc in Windows
If your Windows 10 computer is currently experiencing high CPU usage because of the IAStorDataSvc, read on as this post will show you what you can do to resolve the issue. The high CPU usage of IAStorDataSvc is because of the Intel Rapid Storage Technology. It appears as a Service that may not only result in high CPU usage but also high disk and memory usage, as well as slow computer performance and overheating of your PC. This problem usually occurs on HP computers and on any computers that are using the Intel Rapid Storage Technology. You might also notice that your fan runs at high speed each time this issue occurs with the average CPU usage spiking up to 50%. Take note that this service is used to speed up file access. However, if you are not using an SSD on your computer, then it’s not really necessary for you to have the IAStorDataSvc installed. To resolve this issue, here are some options you can try.

Option 1 – Update or reinstall or remove the IAStorDataSvc driver

Before you proceed, you need to decide first if you want to update, reinstall or remove the IAStorDataSvc driver. To make things easier for you, you can try downloading the latest driver from the Intel Download Centre and then install it on your computer. If it works, good, but if not, you might want to consider removing the driver completely and just let the Windows Update look for the right driver for your computer after you restart it. There are times when the drivers installed are incompatible with the latest Windows update which results in issues like high CPU usage.
  • Tap the Win + X + M combination on your keyboard to open the Device Manager.
  • After that, look for the Intel Rapid Storage Technology driver, right-click on it and then select Uninstall.
  • Now restart your computer for the changes to take effect.
Note: You might also have to go to the list of installed programs and uninstall a program that is listed as “Intel Rapid Storage Technology driver”. To do so, refer to these steps:
  • In the Cortana Search box, type “control panel” and from the search results that appear, click on Control Panel.
  • After opening Control Panel, select Programs > Programs and Features which will open the list of installed programs on your computer.
  • From there, look for Intel Rapid Storage Technology and uninstall it.

Option 2 – Try to disable the IAStorDataSvc via Services Manager

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and hit Enter to open Services.
  • Next, look for the Intel Rapid Storage Technology services from the list of services and then double-click it.
  • Then change its Startup type to “Disabled”.
  • After that click on the Apply button and then OK to save the changes made.
  • Now exit the Services window and check if the problem’s resolved.
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Fix NTOSKRNL.exe high CPU, Memory & Disk usage
This post will guide you in fixing high CPU, Memory, and Disk usage problems caused by NTOSKRNL.exe. NTOSKRNL stands for “NT Operating System Kernel. This file is a kernel image that is responsible for a lot of systems-based processes such as Hardware Virtualization, Process, and Memory. Aside from that, it is also the one that compresses the old pages of memory that reduces the overall amount of memory being used. If you notice that your computer is running slowly and you find that the NTOSKRNL.exe file is hogging your resources such as disk usage, CPU usage as well as memory usage, then read on as this post will guide you in fixing the problem caused by NTOSKRNL.exe. Make use of the options given below to resolve the issues caused by NTOSKRNL.exe. 1] Scan your computer for potential malware There might be a good chance that your computer might be infected with malware. And this malware might be associated with the NTOSKRNL.exe file and hence making it consume a lot of system resources. So, I would really recommend you to make sure that your Antivirus is up to date and then scan your computer with it specifically the C:/Windows/System32 folder because this is the location where the NTOSKRNL.exe file is located.

Option 1 – Put your computer in a Clean Boot State

The first thing you have to do is to put your computer in a Clean Boot State as this can help you in finding any incompatible programs that are causing the problem.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
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  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Update or rollback drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
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  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
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Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try to run the DISM tool

If the first two options didn’t work, then running the Deployment Imaging and Servicing Management might. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
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    • Dism /Online /Cleanup-Image /ScanHealth
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Option 4 – Try to stop the Runtime Broker process

The RuntimeBroker.exe or the Runtime Broker process is the one that monitors access to Windows APIs to make sure that the apps do not violate the core security of Windows. This process usually leaves a very small footprint. However, there are times when it consumes more resources than it’s supposed to and does not release memory after the work is done that results in a memory leak. As a result, it affects NTOSKRNL.exe which is why you have to stop the Runtime Broker process. To do so, refer to these steps:
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Option 5 – Try to run the Performance Troubleshooter

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Option 6 – Try using the Windows Performance Toolkit

You can also use the Windows Performance Toolkit in finding the root cause of the problem. Just refer to the following steps to use this toolkit.
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  • Next, type in the command given below or copy and paste it and then hit Enter:
xperf -on latency -stackwalk profile -buffersize 1024 -MaxFile 256 -FileMode Circular && timeout -1 && xperf -d cpuusage.etl
  • After executing the command, wait for at least 60 seconds and then check the logs of the Windows Performance toolkit which is stored in a file named cpuusage.etl in the folder located at C:/Windows/System32. From there, you should see a list of all the causes of the System Resources being hogged.
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  • Press ⊞ WINDOWS + I to open Windows settings
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How to Fix Windows 10 Error 0xc0000005

Error Code 0xc0000005 - What is it?

Error Code 0xc0000005 can be a frustrating error that occurs when you attempt to use programs within Windows 10. While it is most often associated with Windows 10, this particular error has also made an appearance in previous versions of the Windows operating system. In each case, the error works in the same ways and is generally caused by the same things.

Common symptoms include:
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  • Inability to start programs

While it can be hard to have to deal with an error like Error Code 0xc0000005 on your Windows machine, there are at least three different strategies that you can use to attempt to resolve the problem at hand. If you do not feel like you have the skill or ability to complete these steps on your own, get in touch with a professional who is familiar with the Windows 10 operating system that can assist you. Please note, if this error code is not rectified, you could be exposing your computer to other error messages such as error code 0xC1900101 -0x20017.

Solution

Restoro box imageError Causes

The most common causes of Error Code 0xc0000005 on Windows 10 machines include interference with other programs that are running on the computer, such as antivirus programs, problems encountered within the registry entries made on the operating system, or faulty drivers that cause bad interactions between the system and the program in question.

Fortunately, there are several methods that can be used to resolve these specific issues.

Further Information and Manual Repair

There are three main ways that you can try to resolve Error Code 0xc0000005 on your Windows machine. Depending on your degree of technical ability and confidence, it may be easy to moderately difficult to follow these steps, so if you feel like you are not able to complete the methods below on your own, be sure to get in touch with a qualified computer repair technician to aid you in the process.

Here are the best ways to resolve Error Code 0xc0000005 on your Windows machine:

Method One:  Disable Any Anti-Virus Processes

In some cases, an antivirus program can cause interference with your programs. If you believe that this is the primary culprit of your issue, try temporarily disabling the software that you are running to see if you are then able to use the program that experienced the error correctly.

Always be sure to keep on other security software, such as Windows Defender, while you disable your antivirus programs, ensuring that your computer is still protected from malicious software. In general, this is usually the best security tool that you can run on your computer, without interfering with other programs.

Method Two:  Run a Registry Cleaner

In some cases, the error code can appear when a registry entry is either seen to be missing or faulty by the system. If you believe this is the primary cause of your problem, use a trusted registry cleaning software to scan the files and attempt to automatically fix the problem.

Always be sure to check out the provider of the registry cleaning tool that you use, as not every tool that you can download from the Internet is safe. When possible, always try to use registry tools that are directly available from the Microsoft website, rather than ones that you do a simple search for online.

Once the registry scan is complete, take the time to reboot your computer to ensure that every change that has been made can be recognized and applied by your operating system and devices.

Method Three:  Check Your Drivers

If your drivers aren’t communicating properly with your hardware, it can cause the error code to appear. To fix this, open up your device manager software and choose to update your driver software. You can run an automatic search for updates to your drivers to make things easier.

When the driver updates have been downloaded and installed, make sure that you take the time to reboot your computer, which can allow your computer to apply and recognize any changes that have been made.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
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A Quick Guide to Resolving the Runtime Error R6025

What is the Runtime Error R6025?

The runtime error R6025 can be quite annoying for PC users as it pops up randomly anytime. It is a type of runtime error but typically associated with C++ programming. The error is displayed in the following format:

‘Runtime Error! Program: C:…R6025-Pure Virtual Function Call’

Solution

Restoro box imageError Causes

The runtime error R6025 is triggered due to the following reasons:
  • Runtime components of Visual C++ libraries are missing
  • Microsoft.NET framework damaged
  • Registry corrupted with bad files and data overload
  • Virus and malware invasion

Further Information and Manual Repair

Try the solutions given below to repair the runtime error R6025 on your system:

Cause: Microsoft.NET framework damaged

Solution: If this is the underlying cause of the error, then it is advisable to reinstall and repair the Microsoft.NET framework on your PC. To reinstall this framework, go to the start menu, click control panel, programs and then click ‘Turn Windows features on or off’. Here you might be promoted for an administrator password. Insert the password to proceed. Now locate Microsoft.NET framework 3.5.1 and uncheck this box, press OK and then reboot your system. After that open ‘Turn Windows features on or off’ and check the Microsoft.NET framework 3.5.1 and then restart your PC. This will hopefully resolve the error.

Cause: Runtime components of Visual C++ libraries are missing

Solution: If runtime components of Visual C++ libraries are missing, then you will have to download and install these from different websites. This can be time-consuming and slightly complicated for you if you are not technically sound.

Cause: Malware Attack

Solution: If the runtime error R6025 is triggered due to a malware attack, then you will have to install and run a powerful antivirus on your PC. This will help detect and remove such malicious software affecting your system.

Cause: Registry Issues

Solution: If registry corruption is the underlying cause of the runtime error R6025 on your PC, then you need to clean up the registry and repair it. The best way to clean and repair the registry is to download Restoro. Restoro is an advanced PC repair tool integrated with powerful and highly functional utilities all in one. Utilities include a registry cleaner and a system optimizer. It has easy navigation, a user-friendly interface, and is compatible with all Windows versions. Users of all levels can operate it to resolve all kinds of PC errors including the runtime error R6025. The registry cleaner utility wipes out all the unnecessary, malicious, obsolete files and invalid entries overloading the RAM. It frees up the disk space, repairs the damaged files and the registry. Furthermore, Restoro also functions as a system optimizer. It detects system instability issues and resolves them while boosting the speed of your PC. To resolve the runtime Error R6025 on your system in seconds click here to download Restoro PC repair tool now!
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Remove GIFables - Malware Removal Guide

Gables is a browser extension developed by MindSpark Inc. This browser extension lets you create gifs and memes with a few simple clicks. This extension usually comes bundled up with the ASK toolbar.

While active this extension monitors your browser activity and records website visits, clicked links, and potentially personal data. This data is later forwarded to MindSparks ad servers where it is used to better target ads.

This extension hijacks your browser home screen, as well as your default search provider, and changes them to MyWay.com. This extension has been marked as a Browser Hijacker by several anti-virus scanners, and due to its behavior, it is not recommended to keep it on your computer for security reasons.

About Browser Hijackers

Browser hijacking means that a malicious program code has taken control over and altered the settings of your browser, without your approval. Browser hijacker malware is designed for a number of reasons. It redirects you to the sponsored websites and injects adverts on your internet browser that helps its creator generate earnings. Most people believe that these sites are legitimate and harmless but that is not true. Nearly every browser hijacker poses an existent threat to your online safety and it’s important to categorize them under privacy dangers. In a worst-case scenario, your internet browser could be hijacked to download malicious software that will do a lot of damage to your computer system.

Indications of browser hijack

There are numerous signs of web browser hijacking: your browser’s home page has been reset to some mysterious site; you find yourself regularly directed to some other web page than the one you actually meant; The default search page of web browser is modified; unwanted new toolbars are added to your browser; unstoppable flurries of popup advertisements appear on your computer screen; your browser has instability problems or displays frequent errors; You cannot access certain websites, in particular anti-virus sites.

Exactly how browser hijacker finds its way to your PC

Browser hijackers infect computers in numerous ways, including through a drive-by download, a file-share, or an infected email. They can be included with toolbars, add-ons, BHO, plugins, or browser extensions. Other times you may have mistakenly accepted a browser hijacker as part of an application bundle (generally freeware or shareware). A good example of a popular browser hijacker is the most recent Chinese malicious software called “Fireball”, which has infected 250 million computers globally. It works as a hijacker but can be turned into a full-functioning malware downloader later on. Browser hijackers could affect the user’s browsing experience significantly, record the websites frequented by users and steal personal information, cause difficulty in connecting to the internet, and ultimately create stability issues, making software programs and computers crash.

Learn how to get rid of browser hijackers

Some browser hijacking could be easily stopped by identifying and removing the corresponding malware program from your control panel. Often, it could be a challenging job to discover and delete the malicious program because the associated file will be running as part of the operating system process. Also, browser hijackers could modify the Computer registry so that it can be extremely difficult to restore all of the values manually, particularly if you are not a tech-savvy individual.

What To Do If You Cannot Install Any Antivirus?

Malware can cause a great deal of damage to your computer. Some malware is designed to hinder or block things that you wish to do on your computer system. It may well not allow you to download anything from the web or it will prevent you from accessing some or all of the sites, in particular the antivirus sites. If you’re reading this article, odds are you’re stuck with a malware infection that is preventing you to download and install Safebytes Anti-Malware software on your computer system. Refer to the instructions below to remove malware by alternate methods.

Use Safe Mode to resolve the problem

Safe Mode is a special, basic version of Microsoft Windows in which only essential services are loaded to prevent viruses and other problematic applications from loading. In the event, the virus is set to load immediately when PC boots, shifting to this particular mode may prevent it from doing so. To enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSCONFIG and locate the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can attempt to install your antivirus software program without the hindrance of the malware. At this point, you could run the anti-malware scan to get rid of computer viruses and malware without hindrance from another malicious application.

Download the security software using an alternate browser

Some malware mainly targets specific internet browsers. If this sounds like your case, make use of another web browser as it might circumvent the malware. The best way to avoid this problem is to opt for a web browser that is known for its security features. Firefox has built-in Phishing and Malware Protection to help keep you secure online.

Create a bootable USB antivirus drive

Here’s another solution which is creating a portable USB antivirus software package that can check your system for viruses without needing installation. Adopt these measures to run the anti-virus on the affected computer. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Plug the Flash drive into the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file format. 4) Select the drive letter of the pen drive as the location when the wizard asks you exactly where you want to install the anti-malware. Follow the on-screen instructions to complete the installation. 5) Now, transfer the pen drive to the infected computer. 6) Double click the Safebytes Anti-malware icon on the USB drive to run the application. 7) Run Full System Scan to detect and clean-up up all kinds of malware.

How SafeBytes Anti-Malware Keep your Computer Virus Free

Do you wish to install the best anti-malware program for your system? There are many applications on the market that come in paid and free versions for Windows computers. Some are worth your money, but most aren’t. You really should select a company that creates industry-best anti-malware and has earned a reputation as reliable. While thinking about reliable applications, Safebytes AntiMalware is undoubtedly the highly recommended one. SafeBytes antimalware is a highly effective and user-friendly protection tool that is designed for end-users of all levels of IT literacy. This tool can easily identify, remove, and protect your computer from the latest malware intrusions including adware, spyware, trojan horses, ransomware, parasites, worms, PUPs, as well as other possibly damaging software programs. SafeBytes anti-malware takes computer protection to a whole new level with its enhanced features. Below are some of the good ones: World-class AntiMalware Protection: Using its advanced and sophisticated algorithm, this malware removal tool can detect and get rid of the malware threats hiding in your computer system effectively. Real-time Active Protection: SafeBytes gives round-the-clock protection for your computer limiting malware attacks instantly. It will continuously monitor your pc for hacker activity and also provides users with advanced firewall protection. Safe Browsing: Through its unique safety ranking, SafeBytes informs you whether a site is safe or not to visit it. This will ensure that you’re always certain of your online safety when browsing the online world. “Fast Scan” Features: This program has got one of the fastest and most powerful virus scanning engines in the industry. The scans are very accurate and take a little time to complete. Minimal CPU Usage: SafeBytes is renowned for its minimal influence on processing power and great detection rate of numerous threats. It runs quietly and efficiently in the background so you are free to use your PC at full power all of the time. Fantastic Technical Support: Support service is accessible 24 x 7 x 365 days through chat and email to answer your questions.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove GIFables without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by GIFables

Files: %UserProfile%Local SettingsApplication DataGoogleChromeUser DataDefaultSync Extension Settingsjahgjnedbefhiimghmiemdmgiegiddjg %LOCALAPPDATA%GoogleChromeUser DataDefaultLocal Extension Settingsjahgjnedbefhiimghmiemdmgiegiddjg %UserProfile%Local SettingsApplication DataGoogleChromeUser DataDefaultLocal Extension Settingsjahgjnedbefhiimghmiemdmgiegiddjg Search and Delete: chrome-extension_jahgjnedbefhiimghmiemdmgiegiddjg_0.localstorage-journal Search and Delete: chrome-extension_jahgjnedbefhiimghmiemdmgiegiddjg_0.localstorage
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Disabling Auto Update in Chrome & Firefox
As you know, all the web browsers come with the support of auto-updates which include both Google Chrome and Mozilla Firefox. However, with these updates, the browser comes with the support of a new web APIs and better rendering. Although there could be a lot of problems that may arise due to these updates. These problems consist of depreciation of features, incompatibility with some websites, to name a few. It includes incompatibility with some websites, depreciation of features, and more. This might push someone to stop the auto-updates of these web browsers. So, in this guide, we will be checking out how to stop auto-update in Google Chrome and Mozilla Firefox on Windows 10. Thus, if you want to be rid of these issues, then you can disable the Chrome & Firefox auto-update and you can do that by either using the Windows Services Manager and the System Configuration utility.

Option 1 – Disable Chrome & Firefox auto-update via Windows Services Manager

The first thing you can do to disable the Chrome auto-update is through the Windows Services Manager. To do so, follow these steps:
  • First, tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • After that, you will see a list of services and from there, look for the Google Update Services (gupdate) and Google Update Service (gupdatem).
  • Once you find these services, right-click on each one of them and select Properties and then make sure that the Service Status is set to be Stopped.
  • You should also select the Startup Type to Disabled and click on the Apply and OK buttons.
  • Now restart your computer. This should stop the automatic update of the Chrome browser.

Option 2 – Disable Chrome & Firefox auto-update via System Configuration utility or MSConfig

  • Tap the Win + R keys to open the Run utility and type “msconfig” in the field and tap Enter to open the System Configuration.
  • After that, go to the Services tab and uncheck the two entries, namely Google Update Service (gupdate) and Google Update Service (gupdatem).
  • Next, click on the Apply and OK buttons to save the changes made.
  • Restart your computer.
Note: Now that you’ve stopped the auto-update in Firefox, it’s time for you to stop the auto-update in Mozilla Firefox. To get started, follow the steps below.
  • Open the Mozilla Firefox browser and click on the hamburger menu located on the top-right portion of the screen.
  • After that, select Options and under the General panel and then go to the Firefox Updates section.
  • Next, click on the radio button for updates but select the option to let you install them.
  • You also have to uncheck the options named “Use a background service to install updates” and “Automatically update search engines”.
  • Once done, restart the Firefox browser. This should stop the automatic update.
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A Guide to Resolving Error Code 35

Error Code 35 - What is it?

Error Code 35 is a typical Device Manager error. It indicates information missing to properly configure your device.  Error code 35 is usually displayed in the following format:

“Your computer's system firmware does not include enough information to properly configure and use this device. To use this device, contact your computer manufacturer to obtain a firmware or BIOS update. Code 35”

Solution

driverfix boxError Causes

The 2 common reasons for Device Manager error code 35 are:

  • Outdated BIOS
  • Mis-configured, corrupted, or outdated Drivers

No matter what the reason may be, it is advisable to resolve the problem immediately without any delay otherwise you will be unable to use your hardware device.

Further Information and Manual Repair

Below is the list of the most effective and easy to perform solutions to resolve error code 35 on your PC. These solutions do not require any technical knowledge or understanding. Simply follow the instructions to resolve this error code.

Method 1 - Update the BIOS

BIOS (Basic Input/Output System) is the embedded software on the computer’s motherboard.

Though not all PCs have the same BIOS manufacturer, but the steps for updating the BIOS are similar for all versions. Before you get started with the updating process, first identify your current BIOS version.

  • For this, go to the start menu and type msinfo32, and press enter.
  • Now click System Summary to view your BIOS version. Here you will see the version number and date.
  • Now check your PC motherboard manufacturer’s website to download the BIOS update for the model you own. Also, download any Read Me Files and documentation. These contain guidelines and precautions that you should know before you update.
  • Backup all your data and existing BIOS before you update the BIOS version. This will keep your data protected in case the attempt to update BIOS fails.
  • Also, when updating, make sure to use an uninterruptible power supply. Remember power outage or even a small power fluctuation can corrupt the BIOS which is something you don’t want.
  • Now it’s time to perform the update. Run the downloaded installer for the BIOS updating software. Double click on the executable file.
  • Look for a button names Update, Flash, or Run.
  • Click on it to start updating the new version
  • After the update is complete, your computer will restart automatically.

This will hopefully resolve the problem. However, if the error still persists then there is a possibility that the error code is related to outdated drivers. To resolve, try method 2.

Method 2 - Download Driver Assist to Update Drivers Automatically

Update drivers to repair error code 35 on your PC by simply downloading DriverFIX. This is a cutting-edge program deployed with an intelligent programming system.

It is compatible with all Windows versions.

It scans your PC for problematic drivers and updates them with the latest and compatible versions automatically and in a few seconds thereby repairing all Device Manager error codes including error code 35 generated due to outdated/corrupted drivers.

In addition to this, it updates all device drivers on a regular basis, so you don’t have to stress over and keep a track of what drivers on your PC need to be updated and when.

Click here to download DriverFIX to resolve Device Manager error code 35 today!

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Fix Shell Infrastructure Host stopped working
The Windows 10 operating system supports the logging in of multiple users at the same time. Aside from that, it also allows administrators to create a Guest Account that has limited rights. However, there are some instances when you could encounter an error when you use the Guest Account. The error may state:
“Shell Infrastructure Host has stopped working. A problem caused the program to stop working correctly. Please close the program”.
This error indicates that the Shell Infrastructure Host or SiHost.exe process that is used for handling graphical elements, has crashed. And to fix this error, there are several options you can check out. You can try to reinstall the Microsoft Redistributable Packages or run a System File Checker scan. In addition, you can also use a new Guest Account or troubleshoot the problem in a Clean Boot State.

Option 1 – Try to install or repair Microsoft Visual C++ Redistributable 2013

A corrupted Microsoft Visual C++ Redistributable package or the absence of it can trigger the “Shell Infrastructure Host has stopped working” error – so if you do not have this package yet, you have to install it but if you already have it, follow the steps below to repair it.
  • Open Control Panel and proceed to Program and Features.
  • Under Programs and Features, look for Microsoft Visual C++ Redistributable package among the list.
  • Then right-click on it and click the Change button.
  • Next, you should see the Repair option – click on it to repair the installation of the Microsoft Visual C++ Redistributable package.
  • The process may take a couple of minutes before it finishes so once it does, you have to restart your PC.
After doing all these steps and you still encounter the problem, you might have to uninstall this package and download it directly from Microsoft’s website. However, if you are using Windows 10, you might not be able to do so since it only supports Windows versions up to Windows 8.1 so just proceed to the next option below.

Option 2 – Try to run a System File Checker scan

  • In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
  • Once the scan is finished, restart your computer and see if the Windows Script Host error.

Option 3 – Try using a new Guest Account

You might want to use a new Guest Account as it could help get rid of the error. All you have to do is have your admin delete the old Guest Account and create a new one and see if it helps in fixing the error.

Option 4 – Try troubleshooting the problem in a Clean Boot State

Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.
  • Log onto your computer as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
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Task Manager is blank & not showing processes
If the Task Manager is either blank or is not showing processes on your Windows 10 computer, then here are a few things you can do to resolve this issue. This kind of problem can occur due to some system file corruption or some malware infection in the system. Here are some suggestions you can try to resolve the problem with the Task Manager on your Windows 10 PC.

Option 1 – Try restarting your computer

The most common and most of the time effective way to resolve this kind of issue is to simply restart your computer. Thus, you have to restart your computer and see if it helps in fixing the Task Manager issue or not. If not, you can try the next given options below.

Option 2 – Run the DISM tool

If the first option didn’t work, then running the Deployment Imaging and Servicing Management tool can help you resolve the issue with the Task Manager as it will repair the Windows System Image as well as the Windows Component Store in Windows 10.
  • After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
  • Next, type in this command: DISM /Online /Cleanup-Image /RestoreHealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Make sure that the display columns are selected in the Task Manager

You have to make sure that you have checked or selected the display columns you want to be displayed. So if none of them are selected, you might not see any details at all. Thus, you need to right-click on the space near Name and select the columns.

Option 4 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the reason why the Task Manager is blank or is not showing processes. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 5 – Troubleshot the problem in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the Task Manager issue. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 6 – Try scanning your computer using Windows Defender

As mentioned, the Task Manager issue might be caused by some malware in the system and so to eliminate the malware, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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