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Blizzard caught destroying evidence

Blizzard employeesCalifornia's Department of Fair Employment & Housing has widened its anti-discrimination lawsuit against Activision Blizzard and claims the publisher has been shredding vital documents relevant to the ongoing investigation.

A recent report from Kotaku described the department as offering poorly paid, highly insecure positions, with a culture of hostility towards LGBTQ+ testers. The DFEH's rewording of "employees" to "workers" now hopes to take these contractors' experiences into account.

"As a contract employee, I feel there's a lot of pressure to excel, impress, and move through the ranks as fast as you can before your contract ends and you're forced to go 3 months without income or find another job," Axios reports one worker saying. "I take pride in what I do, but it feels like it's never enough."

Activision's contentious hiring of union-busting third-party law firm WilmerHale "directly interferes" with its own investigation, it says. By going to WilmerHale, Activision appears to be claiming that all work related to the investigation is privileged and can't be shared with DFEH.

The suit also claims that Activision HR shredded documents related to "investigations and complaints", against its legal obligation to retain them during the investigation. The relevant parts of the updated lawsuit were shared by Axios reporters Stephen Totilo and Megan Farokhmanesh, the former also noting that the DFEH "fixed their misspelling of Bill Cosby's name".

"DFEH is also informed and aware that documents and records have not been maintained as required by law or by the DFEH's Document Retention Notice," the complaint reads, "including but not limited to documents related to investigations and complaints were shredded by human resource personnel and emails are deleted thirty days after an employees separation."

Speculation and answer from Activision Blizzard

Blizzard employee Jessica Gonzalez suspects that the costs of fines associated with destroying these documents may have been an easier blow for Blizzard to take than any penalties drawn from their existence in helping the lawsuit go through.

In an email to Kotaku, Activision denied the shredding allegations and issued a statement outlining steps it had taken to improve company culture—including the ousting of high-level executives like Blizzard president J. Allen Brack. The full statement reads:

"Throughout our engagement with the DFEH, we have complied with every proper request in support of its review even as we had been implementing reforms to ensure our workplaces are welcoming and safe for every employee. Those changes continue today, and include:

  •     Several high-level personnel changes
  •     Revamped hiring and recruiting practices requiring diverse interview panels
  •     Greater transparency on pay equity
  •     Expanded and improved training and investigative capabilities for human resource and compliance staff
  •     Created investigation teams outside of business units to support greater independence
  •     Restructured divisions to support greater accountability
  •     Enhanced review processes to include evaluation of managers by employees
  •     Clear boundaries on workplace behavior with a zero-tolerance approach to harassment and other actions that diminish or marginalize.

"We strive to be a company that recognizes and celebrates the diverse talents and perspectives that lead to the creation of great, globally appealing entertainment. We have provided the DFEH with clear evidence that we do not have gender pay or promotion disparities. Our senior leadership is increasingly diverse, with a growing number of women in key leadership roles across the company.

"We share DFEH’s goal of a safe, inclusive workplace that rewards employees equitably and is committed to setting an example that others can follow."

California and RIOT

Beyond Activision Blizzard, California's DFEH has also probed into League of Legends creator Riot Games, accusing the studio of dragging its heels over sexual harassment allegations dating back to 2019. Riot denied the allegations, telling us that it "will never retaliate against anyone for talking to any government agency".

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Enable or Disable Automatic Encryption
You might be familiar with the Encryption File System or EFS algorithm if you rather keep your files and folders encrypted. Encryption File System is a built-in feature in Windows 10 which allows users to secure their important files. Although there is an alternative way for you to secure your data on your Windows 10 computer, you can’t ignore the fact that the main advantage of an Encryption File System over BitLocker is that the former can help you encrypt a particular folder rather than encrypting the whole hard drive partition. If you move a file inside a folder encrypted with the Encrypting File System it will automatically get encrypted. There are some users who like this feature but unsurprisingly, there are some that don’t. So if whether you want your files encrypted when you place them in an encrypted folder or if you want to keep it as it is, read on as to how you can do it either way. You can enable or disable automatic encryption of files moved to encrypted folders in Windows 10 using the Registry Editor or the Group Policy Editor. Before you proceed, make sure to create a System Restore Point first because the modifications you’re about to make in your computer might affect its overall functioning so if anything goes wrong, you can always undo the changes. Once you have that covered, refer to the options given below to enable or disable automatic encryption in Windows 10.

Option 1 – Enable or disable automatic encryption using Registry Editor

  • Press the Win key + R key at the same time to open the Run dialog box.
  • Then type “Regedit” in the field and press Enter to open the Registry Editor and if a User Account Control or UAC prompt appears, just click Yes to proceed.
  • After opening the Registry Editor, navigate to this key location: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionPoliciesExplorer
  • Next, right-click on Explorer and select New > DWORD (32-bit) Value and then name the newly create DWORD to “NoEncryptOnMove” and press Enter to save it.
  • After that, double click on the NoEncryptOnMove DWORD and set its value to the following preferences:
    • 1 – Disable Auto Encryption of files moved to encrypted folders.
    • 0 – Enable Auto Encryption of files moved to encrypted folders.
  • Now close the Registry Editor and restart your computer to successfully apply the changes made.

Option 2 – Enable or disable automatic encryption using the Group Policy Editor

  • Press the Win + R keys to open the Run box and type “gpedit.msc” in the field and press Enter to open the Group Policy Editor.
  • After that, navigate to this path: Computer ConfigurationAdministrative TemplatesSystem
  • Next, look for the “Do not automatically encrypt files moved to encrypted folders” option and double click on it to set the policy. From there, you will see the following description:
“This policy setting prevents File Explorer from encrypting files that are moved to an encrypted folder. If you enable this policy setting, File Explorer will not automatically encrypt files that are moved to an encrypted folder. If you disable or do not configure this policy setting, File Explorer automatically encrypts files that are moved to an encrypted folder. This setting applies only to files moved within a volume. When files are moved to other volumes, or if you create a new file in an encrypted folder, File Explorer encrypts those files automatically.”
  • Now select one of the radio buttons below depending on your preference:
    • Not Configured or Disabled: Enable Auto Encrypt of files moved to EFS Encrypted folders.
    • Enabled: Disable Auto Encrypt of files moved to EFS Encrypted folders.
  • Then click on the Apply and OK buttons to save the changes made.
  • Exit the Group Policy Editor and restart your computer.
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Almost complete List of Cortana commands
Cortana is your personal digital assistant fully integrated into Windows 10 designed to help you make your life easier. The more you use it, the more Cortana can learn about you, and the experience becomes more personalized and accurate. It can perform a variety of tasks, and it's full of handy tricks, but perhaps one of the best features is the advanced speech recognition that enables Cortana to understand the context of a natural voice conversation. On Windows 10, and across platforms with the Cortana app on iPhone and Android, the assistant can understand virtually any voice command and perform tasks. For example, by just speaking you can find facts, create reminders and manage your calendar, launch applications, change settings, and a lot more. Now, if you're looking for an official list of all the voice commands Cortana supports, you'll never find it because it doesn't exist. Cortana can understand natural language and context, there's no particular set of commands to make things happen. In a sort of way, you are speaking to Cortana as you would to any other person.

Invoking Cortana

Before using voice commands, it's important to know the ways in which you can invoke Cortana using natural language:
  • You can click the microphone icon in the taskbar next to the Start menu.
  • You can use the Shift + ⊞ Windows + C keyboard shortcut to open Cortana in listening mode.
  • You can use the Hey Cortana feature, which lets you invoke the assistant by simply saying Hey Cortana followed by the command. For example, Hey Cortana: How's the weather?.
  • On Windows 10 Mobile devices, you can press and hold the search button to open Cortana in listening mode.

Comprehensive list of Cortana voice commands

The following list of commands are examples you can use to learn how to control Cortana with voice commands. Keep in mind that there isn't a specific way to speak the commands. For example, Hey Cortana: Let me listen to some tunes is the same as asking for a more systematic command like Hey Cortana: Play music.

Cortana basic voice commands:

Getting the time for any location:

  • "What time is it?"
  • "What time is in New York?" or "What time is in Greece?"

Getting weather information for any location:

  • "What's the weather like?"
  • "What's the weather in Madrid?" or "What's the weather in Slovakia?"
  • "When does the sun set?"
  • "Is it hot in Hawaii?"
  • "How's the weather looking for tomorrow/next week?"

Opening (Store and desktop) apps and websites:

  • "Open Photoshop" or "Go to Firefox"
  • "Open errortools.com."

Getting news information:

  • "Show me top headlines."
  • "Show me the latest news."
  • "Show me weather news."
  • "Show me Blizzard stock."
  • "Show me bitcoin exchange rate."
  • "What was the score of the last Brazil football game."

Creating a note:

  • "Create a note."
  • "Create Shopping note."
  • "Create Shopping note: Buy a basket of eggs"
  • "Take a note."
  • "Draft a note."
  • "Write a note."

Translating to a different language:

  • "Translate."
  • "Translate Hello to German"
  • "Translate Where is the nearest park? to Spain"

Doing math:

  • "What's 34% or $764.89?"
  • "What's 43 times 59?"
  • "What the square root of 26509?"
  • "What's 29 times 6 divided by 12?"
  • "Convert 6.9 cups to fluid ounces."
  • "How many miles are in 89 Kilometers?"

Defining a word:

  • "Define Space."

Tracking packages:

  • "Where is my package?"
  • "Show me my packages."

Cortana search voice commands:

Finding documents, photos, videos:

  • "Find photos from August 1998."
  • "Find cat videos."
  • "Find document called Collection of poems."

Searching the web:

  • "Search the web for Heroes of Might and magic."

Finding facts:

  • "How tall is Mount Everest?"
  • "Who is Steve Jobs?"
  • "When Arnold Schwarzenegger was born?"
  • "Who is Mercedes CEO?"
  • "When does spring begin?"
  • "What's the capital of Zimbabwe?"
  • "When is Thanksgiving?"
It's important to note that Cortana is capable of conversational understanding, which means that you can also ask follow-up questions without having to be very specific. For example, if you ask Cortana: "Who is the president of the United States", you can then ask a follow-up question, such as "Who is his wife?" or "When was he born?" and the assistant should be able to answer those questions accurately.

Discovering food places nearby:

  • "Find food places near me."
  • "Find restaurants near me."
  • "Find bars near me."
  • "What's a good restaurant near me?"
  • "What's interesting nearby?"
  • "Show me Chinese restaurants near me."
  • "Show me Italians restaurants in Los Angeles."

Cortana health and fitness voice commands:

  • "How was my sleep last night?"
  • "What was my step count yesterday?"
  • "How many calories did I burn today?"
These commands require a tracking device, such as the Microsoft Band 2 to enable your fitness and health activities, and you need to connect Cortana with the Microsoft Health (Microsoft Band) service.

Cortana settings voice commands:

Opening the Settings app:

  • "Open Settings."
  • "Open Action Center."

Controlling settings:

  • "Turn on/off Bluetooth"
  • "Turn on/off Wi-Fi"
  • "Turn on/off Airplane Mode"

Cortana reminders voice commands:

Creating reminders:

  • "Remind me to wash the car."

Creating location-based reminders:

  • "Remind me to buy CDs next time I go to Walmart."

Creating person-based reminders:

  • "Remind me to ask for vacation time next time I talk to Goran."

Creating time-based reminders:

  • "Remind me to watch the basketball game at 6 PM."
  • "Remind me to buy the food for the d&d session on Sunday at 3 PM."

Viewing reminders:

  • "Show me my reminders."

Cortana calendar voice commands:

Viewing calendar events:

  • "How's my schedule looking today?"
  • "Show me my appointments for next week."
  • "When is my dentist appointment?"

Adding new calendar events:

  • "Add dental appointment for Monday at 2 PM."

Moving calendar events:

  • "Move dental appointment to Friday at 5 PM."

Cortana alarms voice commands:

Creating alarms:

  • "Set an alarm for next Monday at 5:30 AM."
  • "Set an alarm for Saturdays at 9 AM."

Viewing alarms:

  • "Show my alarms"

Removing alarms:

  • "Cancel alarm for Saturdays at 9 AM."

Cortana timer voice commands:

Creating a timer:

  • "Set a timer for 5 minutes."
You can only start a one-timer at one point in time. If there is a timer already running, Cortana will ask you to restart it at a new time.

Viewing timer:

  • "Show timer."
  • "How much time is left on the timer?"

Canceling timer:

  • "Stop timer."

Cortana location voice commands:

Knowing your exact location:

  • "Tell me where am I?"

Cortana messaging voice commands:

Sending text messages:

  • "Send a text to Milan: I'll be late for lunch today."

Sending quick emails:

  • "Send email to Milena: See you later tonight."
  • "Send email to John and Claudia: How is the project coming along?"

Cortana location voice commands:

Getting directions:

  • "What's the traffic like on the way home?"
  • "How do I get home."
  • "How long would it take to drive to Madison Square Garden?"
  • "Get me directions to Port Authority."
  • "How do I get from my location to Long Beach, New York?"
  • "How far away is the moon?"
  • "Show me walking directions to the nearest gas station."
  • "Show me public transit to 11 Times Sq, New York, NY 10036."
  • "Show me the map of San Francisco."

Tracking flights:

  • "Track flight 1056."
  • "Is my flight delayed?"
  • "Is my flight on time?"

Cortana entertainment voice commands:

Controlling music:

  • "Play Metallica."
  • "Put some Symphonic music."
  • "Shuffle music."
  • "Play and Justice for all by Metallica."
  • "Stop music"
  • "Pause music"
  • "Pause song."
  • "Play next"
  • "Next track"
  • "Skip track."

Identifying what's playing:

  • "What is this song?"
  • "What's playing?"

Movies & TV:

  • "What's Blade Runner run time?"
  • "Who was the director of Gladiator?"
  • "What movies are playing near me?"
  • "What are the showtimes for Star Trek lower decks?"

Cortana technical support voice commands:

  • "How do I install a printer?"
  • "How do I project my screen?"
  • "How do I change my background?"
  • "How do I update Windows?"
  • "How do I make a backup?"
  • "How do I change default apps?"
  • "How do I change Privacy?"
  • "How do I connect a wireless device?"
Sometimes asking a "How to do I" question will result in a web search response.

Cortana phone voice commands:

  • "Call wife on speakerphone."
  • "Call David at home."
  • "Call Goran."
  • "Redial."
  • "Send a photo to my PC."

Cortana random voice commands:

  • "Tell me a joke."
  • "Tell me a riddle."
  • "Tell me something interesting."
  • "Tell me something funny."
  • "Tell me a scary story."
  • "Sing me a song."
  • "Surprise me."
  • "Do an impression."
  • "What do you look like?"
  • "Which is the best smartphone?"
  • "What is love?"
  • "Which is better, Google or Bing?"
  • "Why should I buy this phone?"
  • "What do you think about Google?"
  • "Do you like Google?"
  • "What do you think about Yahoo?"
  • "Do you like Windows 10?"
  • "Play the movie game."
  • "Are you better than Siri?"
  • "Where is Clippy?"
  • "What do you think about Clippy?"
  • "Heads or tails?"
  • "Rock, paper, scissors."
  • "Roll a dice."
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uTorrent is not responding on Windows
As you probably know, uTorrent is one of the best software you can use to download torrents over the web. It has been around for many years now and is trusted by lots of users despite having competition here and there. Over the years, uTorrent has changed as it is now packed with tons of features. What’s more, is that this program is no longer the smallest client when it comes to file size. However, just like other software, it is not always working smoothly as there are instances when it’s not responding even when it’s already running. The first thing you can do is to close all the processes of uTorrent and then try opening it again. There are various reasons why your uTorrent program fails to respond. However, it is most likely caused by some virus that was brought on by the file you’ve just downloaded. On the other hand, it could also be caused by other factors as well but whichever the case is, here are some fixes you can check out to resolve the uTorrent issue.

Option 1 – Delete the file you’ve downloaded

As pointed out earlier, uTorrent might have failed to respond due to some file you’ve just downloaded which is why you have to delete it since there really is no point in keeping a file that’s causing this kind of issue. After deleting the file, try opening uTorrent again and see if it now works or not.

Option 2 – Allow uTorrent to run via Windows Defender Firewall

  • Click on the Cortana or the Start button and type “firewall” in the field.
  • From the search results that appear, click on the “Allow an app through Windows firewall”.
  • After that, a new window will pop up and from there, you will see a list of apps that can be allowed or disallowed using a Windows firewall. From this list, you have to search for uTorrent and once you find it, set it to Publick if you are on a public network or Private if you’re in a private network.

Option 3 – Uninstall or reinstall uTorrent software

You can also try to completely uninstall uTorrent from your computer and then reinstall it right back. to do so, follow the steps below.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for uTorrent and select it and then uninstall it.
  • Once uTorrent is uninstalled, go to uTorrent’s official website and download its latest version.

Option 4 – Try scanning your computer using Windows Defender

  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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Error 740 Requested operation requires elevation
If you are trying to open a folder or run a program or delete a file but you encounter an error message instead saying, “Error (740), The requested operation requires elevation” on your Windows 10 computer, then this post should help. Make sure that you follow each one of the options given below carefully.

Option 1 – Always run the program as an administrator

There are some apps that require administrator privilege before they can be opened. So if you are got the “Error (740), The requested operation requires elevation” error when you try to open a particular app on your computer, you have to try opening it as administrator instead. On the other hand, if you are already using an administrator account or if you are a member of the administrator group, this option may not work for you so just proceed to the next one but if you’re only using a regular account, then follow these steps:
  • First, right-click on the app you are trying to open and select Properties.
  • After that, go to the Compatibility tab and check the checkbox labeled “Run this program as an administrator”.
  • Next, click the Apply and OK buttons and see if the app opens without any problem.

Option 2 – Try to change the folder permissions

If you encounter Error 740 while opening a folder, then you need to try changing the folder permissions.
  • First, right-click on the folder and click Properties.
  • Next, go to the Security tab and click the Advanced button.
  • After that, check the checkbox labeled, “Replace all child object permission entries with inheritable permission entries from this object” and then click the Apply and OK buttons to save the changes made.

Option 3 – Try disabling UAC

The User Account Control or UAC settings might be the one that’s responsible for Error 740 which is why you have to disable the User Account Control and then verify if it’s the one that triggers the error or not. To do that, simply search for “Change user account control settings” in the Taskbar search box and then drag the blue bar down to the bottom and click the OK button to save the change made.

Option 4 – Select the Elevate without prompting option in the Group Policy Editor

There is an option in the Group Policy Editor which allows you to disable the UAC prompt. Disabling the “Elevate without prompting” option can help in resolving Error 740 and to disable it, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to the following path:
Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options
  • From there, go to the Security Options folder where you can find a policy named “User Account Control: Behavior of the elevation prompt for administrators in Admin Approval Mode”. Double click on it to open its options.
  • Now select the Elevate without prompting option from the drop-down menu and click OK.
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Bluetooth Headset in Windows gets disconnected
Many Windows 10 users use a Bluetooth headset as these kinds of Audio devices, as you know, lack wires since wires tend to get entangled and break which could get quite inconvenient. This is why using a wireless headphone is more preferable since it’s much simpler, however, using a wireless headphone also means it comes with a charging requirement and if it fails to charge, there is no music or audio or anything that you need a Bluetooth headphone for. However, wireless headphones are also susceptible to problems as you might encounter some problems when connecting your wireless headphone to your Windows 10 computer. One of these problems include when you try to get sound from the wireless device but nothing happened. This indicates that the Bluetooth headphone is disconnected in some way for some unknown reason even if you’ve already plugged it in. Thus, if you encounter this scenario, then there are several options you need to check out to fix the problem. To start troubleshooting the problem, here are the options you need to use as a reference.

Option 1 – Try turning off the device and turning it back on

The first thing you can do to resolve the problem is to turn off your wireless audio device and wait for a couple of seconds before you turn it back on. In most cases, this should fix the problem. In fact, you can also try to unpair and pair the Bluetooth audio device and see if it fixes the problem or not.

Option 2 – Try to set the headphone as the default device manually

There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:
  • First, right-click on the volume icon located on the system tray.
  • Next, select the Open sound settings option to open the Sound section in the Windows 10 Settings app.
  • After that, go to the Output section and select Headphones for the “Choose your output device” option. This should fix the problem for you.

Option 3 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the built-in Bluetooth Troubleshooter. To do this, follow these steps:
  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 4 – Try to update or reinstall the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble in removing the Bluetooth devices and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.
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Fix Boot Configuration Data error 0xc0000185
This post will guide you in fixing a particular problem where your Windows 10 computer does not even let you turn it on and it appears as soon as it starts to boot the operating system and it displays an error message that says, “The Boot Configuration Data for your PC is missing or contains errors, Error code 0xc0000185”. On the other hand, it may also display a different error message saying, “The operating system couldn’t be loaded because a required file is missing or contains errors”. There are various suggestions you can try to resolve this error. You could check the physical status of your hardware or rebuild the Boot Configuration Data, use the Automatic Startup Repair or System Restore, or better yet, reset your Windows 10 computer. Since your computer will not boot, you will have to either try to get into the Advanced Startup Options screen, boot Windows 10 in Safe Mode, or use a bootable Windows 10 media to boot your computer.

Option 1 – Try to rebuild the BCD files

The first thing you can do to resolve the issue is to Rebuild Boot Configuration Data or BCD files.
  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
    • bootrec /FixMbr
    • bootrec /FixBoot
    • bootrec /ScanOS
    • bootrec /RebuildBcd
  • Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

Option 2 – Try to run Automatic Startup Repair

In this option, you need to boot your computer into the Advanced Startup Options and from there, run the Automatic Startup Repair and then wait until the process is completed.

Option 3 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.
  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 4 – Try to perform repair install by creating a Windows 10 installation media

  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 5 – Try to physically check the hardware

You should also check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.
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What to do if Mouse Pointer lags or freezes in Windows 10
Although there are several Windows 10 devices that are touchscreen-based, the mouse still remains to be an important part of usage for many users especially the ones who do some hardcore work on their Windows 10 computers or laptops. If you’re one of the users who often edit images or videos either for fun or work, using Touch is difficult as it’s a bit hard to drag on the screen so nothing really beats the mouse. However, as awesome as the mouse is, there are times when you encounter issues while using it. One of these issues is when your mouse pointer lags or freezes so in this post, you can try out a few tips that can help you resolve the issue.

Option 1 – Clean both the mouse and the mousepad

It might sound silly but it is a fact that either the mouse or the mouse pad themselves is the problem. Even though mouse balls are long gone, the laser lights that replaced them are not immune to some dirt which is why you need to clean the bottom of the mouse and then clean the mouse pad afterward.

Option 2 – Try changing the USB port

This is another basic thing you can do to resolve the problem since there are instances when USB ports where either your mouse is connected have gone rogue so you need to try switching to a different port and then see if the problem’s fixed or not.

Option 3 – Switch back to the default settings of the mouse

Switching your mouse back to its default setting is always a good idea since you are dealing with a pointer issue. To go back to the default settings of the mouse, here’s what you have to do:
  • Click on Mouse and Touchpad.
  • Next, click on Additional Mouse Settings located in the right pane.
  • After that, click on the “Use Default” option under the Pointer tab.
  • Then click on Apply and OK to save the changes made.

Option 4 – Try disabling Smooth Scrolling

You have to slow down both the horizontal and the vertical scrolling of the mouse in the settings which are called “Smooth scrolling”. This will help if you think that the websites you are visiting scroll up and down way too fast.

Option 5 – Try to update or rollback mouse drivers

If the first few options didn’t work for you, then it’s time to either update or roll back the mouse drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated the mouse driver then you need to roll back the driver. Whichever applies to you, refer to the steps below. The problem may be caused by a corrupted or outdated driver. So you have to update or reinstall the mouse driver. How? Follow these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the Mouse and other pointing devices and right-click on the mouse driver to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, disconnect the mouse and plug it back in to reinstall the mouse driver.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 6 – Try to check if your laptop is turning off the mouse

In case you don’t know, the power management can turn off the devices that are not in use to save battery power if you use a laptop. And this can also happen on USB-based devices like the mouse. Thus, you need to verify if your laptop is turning off the mouse.
  • Go to Device Manager > Universal serial bus controllers > USB Root Hub > Power Management.
  • After opening Power Management, uncheck the “Allow the computer to turn off this device to save power” option.
  • If you have lots of USB Root hubs, you can try changing each one of them and see if it works or not.

Option 7 – Try updating the Graphics Drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 8 – Try setting the No Delay option for Touchpad

If you are using a laptop that’s touchscreen-based, you can try setting the delay to zero in the settings. To do so, simply go to Settings > Devices > Mouse and Touchpad. From there, you can set the delay before clicks to “No Delay”.
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How to Fix Windows 10 Error Code 0x8024001b

Error Code 0x8024001b- What is it?

At its most basic level, Error Code 0x8024001b is an error that can cause problems with the installation and updates of software and operating system updates. The most common version of this error appears in Windows 10, but a similar error with a matching code number has been present in previous versions of the operating system, back through Windows 7.

Common symptoms include:

  • Programs freezing or locking up during use
  • The appearance of an error message regarding installation difficulties
  • Computer shutting down or freezing during operation
  • Difficulty in running multiple programs at the same time

Solution

Restoro box imageError Causes

There are two main causes for Error Code 0x8024001b, both of which are fairly simple:  Updates needed for the Windows Update tool itself and software that causes Windows Update to fail during installations through conflicts in system files. While these may seem like technical issues, these problems are actually easily resolved with a few simple steps. The average user can use the methods listed below to fix the problems on their own.

Further Information and Manual Repair

For users who want to address Error Code 0x8024001b for themselves, the steps below can be followed to address the two primary causes for the error. If you have difficulty in completing these steps or are not confident in your computing skills and ability to follow the listed steps, contact a Windows repair technician.

Here are the top methods to resolve Error Code 0x8024001b on your own:

Method One:  Check for Updates to Windows Update

In some cases, the Windows Update tool may need an update for itself. When you attempt to run updates or install wizards for other software, it can cause conflicts with the Windows Update process, slowing down your computer or causing it to freeze.

If you are attempting to run multiple installations or updates at the same time, it may also cause Error Code 0x8024001b to arise on your computer.

To resolve this issue, close out all programs, with the exception of the Windows Update tool. Within the tool, select “Check for Updates” and install any updates that are needed. When finished, you should restart your computer to ensure that all updates have been fully applied before attempting any other installations or updates.

Method Two:  Uninstall Conflicting Software

Another problem that can cause Error Code 0x8024001b is the presence of conflicting software. If Error Code 0x8024001b has only recently appeared on your computer, consider removing any software that has been added to your computer, running the Windows Update process, and restarting your computer before attempting to reinstall the problem software.

With any method that you use, it is important to remember to keep your Windows Updates current at all times. This is the best way to avoid the appearance of Error Code 0x8024001b and similar errors in the future, as stacked up updates are more likely to cause issues and conflicts with your other installed software and operating system.

While there are some tools out there that claim to be able to fix Error Code 0x8024001b for you, it is important to always thoroughly investigate the publisher and distributor of such software, as some of the tools available on the Internet will actually introduce malware and adware on your computer in the name of “protecting” your computer or resolving an error.

If you have tried to use both methods above and have not fully resolved Error Code 0x8024001b, get in touch with someone who is a qualified computer repair professional and is familiar with your particular version of the Windows operating system to assist you in finalizing your resolution.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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How to Fix Windows 10 Error 0xc00000fd

Error Code 0xc00000fd - What is it?

In its most basic essence, Error Code 0xc00000fd appears when a program can not be initiated. It can occur when a file or program is corrupted, incompatible with the current version of the operating system, or out of date.

This error code occurs primarily in Windows but is also present in previous editions of the operating system. The symptoms of this error and the resolution methods for each of these systems are essentially resolved in the same way.

Common symptoms include:

  • Failure of programs to open properly, even if they were able to be opened in the past
  • The appearance of an error message stating that the application couldn’t be started correctly

There are several different things that Windows 10 users can do to try to fix the appearance of Error Code 0xc00000fd on their machine. Some of these methods are fairly simple for the average user, while others may require advanced knowledge and comfort with diving into the deeper tools and settings of the Windows operating system. If you have difficulty in implementing the methods below, contact a qualified Windows repair technician to assist you in the resolution of the error code.

Solution

Restoro box imageError Causes

Error Code 0xc00000fd can arise when program files are not recognized properly by the operating system, when the operating system is no longer compatible with the program being run, when files are missing or corrupted, or when the program has been changed in a substantial way. Each of these causes requires a different method of resolution.

Further Information and Manual Repair

Several methods can be used to attempt to resolve Error Code 0xc00000fd on your computer. Basic users can use some of these methods, while others require familiarity with advanced tools and options in Windows. If you have trouble implementing the steps below, contact a qualified professional to assist you. Here are the top ways to deal with Error Code 0xc00000fd on your machine:

Method One:  Check for Updates using the Windows Update Tool

In some cases, compatibility issues can be resolved through updates and patches available directly from Microsoft via the Windows Update tool. This is most likely the case if you have not kept up with regular updates on your machine over time. In your settings, open up the Windows Update tool and run a scan to see if there are any required updates available for your programs or for the operating system itself. If there are updates, install them, then reboot your computer to make sure that all updates are able to be fully applied to your operating system. Attempt to open the program that caused the error after you are finished to see if this method addressed the problem fully or if an additional method needs to be used.

Method Two:  Roll Back to an Earlier Version of the Updates

Sometimes, an update can cause a compatibility issue. If you have previously been able to open the program in question without any problems, but have recently installed an update on your computer, that update may have been the source of the problem. If this is the case, roll your system back to an earlier stage of updates to see if that fixes the problem. If so, you may need to wait to reinstall the updates until Microsoft corrects the issue.

Method Three:  Run Scans on Your Registry, Antivirus Software, Drivers, and Update Troubleshooters

If there truly is a corrupted or missing file within the program that you are trying to run, you can open up several tools to scan for the file that may be causing the trouble and attempt to fix it. Run the following tools to try to fix the problems:
  • Windows Registry Repair Tool (this particular tool may take some time to complete)
  • Windows Update Troubleshooting Wizard
  • Windows Drivers Updates
  • Antivirus software or Microsoft Security Essentials
After running each of these tools, restart your computer to allow any necessary changes to be applied to your system. If the above methods do not fix error Code 0xc00000fd on your particular device or if you do not have the confidence and knowledge to implement these steps on your own, get in touch with a Windows repair professional who can help you to resolve the problem.

Method 4: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
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Fix Chrome is Waiting for cache in Windows
There are times when you may encounter some glitches on your Google Chrome browser in your Windows 10 computer. One of these glitches is when the connection status of Chrome keeps on saying “Waiting for cache” which is displayed at the bottom-left side of the browser in the Status bar. At the time of writing, it isn’t clear yet what could be causing this problem. Although it is possible that it’s caused by browser cache, some extensions in the browser. On the other hand, it could also be caused by the browser profile or due to some fragmented files or that the SSD is occupied. Whatever the cause is, you can check out each one of the given options below to fix the problem.

Option 1 – Try clearing browser cache

There are times when some data in the browser is conflicting with the loading of the website and triggers some problems like “Waiting for cache”. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 2 – Try to disable writing of Cache files to the SSD

You can also disable the writing of Cache files to the SSD to stop Google Chrome’s dependency on the SSD to gather all the cache files.

Option 3 – Delete the User Profile in Chrome

You can also try deleting the User Profile folder in Chrome. To do so, follow these steps:
  • You need to first end every single process of Google Chrome. To do so, right-click on the Taskbar then select the Task Manager. And if the Task Manager is not responding, you can just use the Alt + Ctrl + Del keys and then select the Task Manager.
  • After opening the Task Manager, under Processes, look for Google Chrome’s process which would most likely be named “chrome.exe”.
  • Right-click on Google Chrome’s process and then select the End task option.
  • Next, tap the Win + R keys to open the Run dialogue box.
  • Then copy and paste “%USERPROFILE%AppDataLocalGoogleChromeUser Data” and hit Enter.
  • From there, look for a folder named “Default folder” and then copy the folder to another drive as a backup.
  • After creating a copy of the folder, delete the Default folder.
  • Next, open Google Chrome again and go to Settings > Advanced > Reset.

Option 4 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 5 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.
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