Can’t remove Bluetooth mouse & keyboard

Windows 10 supports various devices to get connected to which makes it quite a flexible operating system. The connection varies on the fact that the device can be connected either with Bluetooth or other wireless and wired connection. However, no matter how great the features are, there a few times when they bring in some bugs too. One of these bugs won’t allow you to either remove or reinstall the Bluetooth mouse and keyboard device from your Windows 10 computer. So if you are currently experiencing this problem, read on as this post will guide you in fixing it.

Before you go over the suggestions laid out below, you need to create a System Restore Point first since, in one of the options, you will be making some changes with the registry files as well as some critical Windows settings. Once you have that covered, refer to the following options.

Option 1 – Configure the Bluetooth Services

The first thing you can do is configure Bluetooth Services.

  • Tap the Win + R key combination to open the Run dialog box.
  • After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
    • Bluetooth Audio Gateway Service – Manual (Triggered)
    • Bluetooth Support Service – Manual (Triggered)
    • Bluetooth User Support Service – Manual (Triggered)
  • Now click on the Start button to start all the aforementioned services and then check if you can now remove or reinstall the Bluetooth mouse and keyboard device.

Option 2 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.

  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 3 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth device and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.

  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.

Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.

Option 4 – Get rid of any interference

If you have several wireless devices in the same room as your PC then it might have caused interference with the current connection in your PC which is why you have to switch off all the other devices and then try removing reinstalling the Bluetooth mouse and keyboard devices again.

Option 5 – Remove or reinstall the Bluetooth devices in a Clean Boot State

You might want to uninstall or remove the Bluetooth Devices while your computer is in a Clean Boot State. Putting your computer in this state will surely help especially if there are some processes that prevent the Bluetooth devices from being removed or reinstalled.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to reinstall or remove the Bluetooth mouse and keyboard devices again.

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  • Step 2 – Find the “uninstall” application file
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Option 1 – Try to delete log file using File Explorer

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Option 2 – Try deleting the log file via Command Prompt

You can also try to delete the log files using an elevated Command Prompt. Refer to these steps to do so:
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  • Next, type the following command and hit Enter to execute it:
del /f %windir%logscbs*.log
  • Restart your computer afterward once the command has been executed. This should end the high disk usage by makecab.exe, if not, proceed to the next given options below.

Option 3 – Uninstall any suspicious programs you’ve installed recently

If you have recently installed some programs on your Windows 10 computer, and since then you’ve experienced high CPU usage brought on by makecab.exe, then you might want to uninstall those programs.
  • Tap the Win + R keys to open the Run dialog box
  • Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
  • From there, look for the suspicious programs you’ve installed, select them and then click on Uninstall to remove them.
  • After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 4 – Try running Disk Cleanup

You might want to run the Disk Cleanup utility as it is a useful tool that could delete temporary and useless files on your computer.
  • Tap the Win + R keys to open the Run dialog box and then type “cleanmgr” in the field and hit Enter to open the Disk Cleanup window.
  • After that, select the drive you want to clean.
  • Now click OK to clean the disk and restart your computer.

Option 5 – Try to run System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files and missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your PC.

Option 6 – Try scanning your computer using Windows Defender

As mentioned, the high CPU usage of makecab.exe might be caused by some malware or virus in the system and so to eliminate it, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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DuckDuckGo's Browser is not blocking MS scripts

DuckDuckGo has risen in the public eye as a private search engine offering searches without tracking. A less known fact about DuckDuckGo is that they have their own browser, well they have it for the Android platform and it was stated that it is coming for desktops soon.

DuckDuckGo browser

People were excited for this new browser for a few reasons, one of them being privacy and another that it is built from scratch, not using existing chromium runtime that assured users that privacy is the main focus. Still, lately, things got a little out of control. Duckduckgo is under fire from users since a security researcher has discovered that there is an exception for Microsoft trackers inside Browser.

The main feature of their browser is that it blocks tracking scripts and most online advertising with the goal of preventing servers from collecting data about your online behavior. Of course, tracking protection is never 100% effective since it requires a lot of manual labor from people to add sites and links to blocklists but it was discovered that DuckDuckGo has a defined exception in the browser for Microsoft owned ad networks and tracking scripts giving them free pass even when they are related to privacy compromisation.

Zach Edwards first pointed out the exception in a series of tweets, after noticing DuckDuckGo on iPhone and Android wasn’t blocking LinkedIn and Bing advertisements on Facebook’s Workplace site.

You can capture data within the DuckDuckGo so-called private browser on a website like Facebook's https://t.co/u8W44qvsqF and you'll see that DDG does NOT stop data flows to Microsoft's Linkedin domains or their Bing advertising domains.

iOS + Android proof:
👀🫥😮‍💨🤡⛈️⚖️💸💸💸 pic.twitter.com/u3Q30KIs7e

— ℨ𝔞𝔠𝔥 𝔈𝔡𝔴𝔞𝔯𝔡𝔰 (@thezedwards) May 23, 2022

DuckDuckGo’s CEO and founder, Gabriel Weinberg, replied with his own series of tweets.

Most of our other protections also apply to MSFT-owned properties as well. This is just about non-DuckDuckGo and non-Microsoft sites, where our search syndication agreement prevents us from stopping Microsoft-owned scripts from loading, though we can still apply protections post-load (like 3rd party cookie blocking). We are also working to change that.

DuckDuckGo says it uses over 400 sources for search engine results, including the company’s own web crawler, but typical link results are sourced most commonly from Bing. According to Weinberg, DuckDuckGo’s ability to use Bing search results depends on a carved-out exception for Microsoft’s ads in the mobile browser. A representative from DuckDuckGo told that third-party cookies from Microsoft services are still blocked.

Of course, the main aim and campaign of DUckDuckGo's rise was private search and private browsing so this kind of news did not go well among long supporters. The latest statement from them is as follows:

We have always been extremely careful to never promise anonymity when browsing, because that frankly isn’t possible given how quickly trackers change how they work to evade protections and the tools we currently offer. When most other browsers on the market talk about tracking protection, they are usually referring to 3rd-party cookie protection and fingerprinting protection, and our browsers for iOS, Android, and our new Mac beta, impose these restrictions on third-party tracking scripts, including those from Microsoft.

What we’re talking about here is an above-and-beyond protection that most browsers don’t even attempt to do — that is, blocking third-party tracking scripts before they load on 3rd party websites. Because we’re doing this where we can, users are still getting significantly more privacy protection with DuckDuckGo than they would using Safari, Firefox and other browsers. This blog post we published gets into the real benefits users enjoy from this approach, like faster load times (46% average decrease) and less data transferred (34% average decrease). Our goal has always been to provide the most privacy we can in one download, by default without any complicated settings.

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