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Can’t remove Bluetooth mouse & keyboard

Windows 10 supports various devices to get connected to which makes it quite a flexible operating system. The connection varies on the fact that the device can be connected either with Bluetooth or other wireless and wired connection. However, no matter how great the features are, there a few times when they bring in some bugs too. One of these bugs won’t allow you to either remove or reinstall the Bluetooth mouse and keyboard device from your Windows 10 computer. So if you are currently experiencing this problem, read on as this post will guide you in fixing it.

Before you go over the suggestions laid out below, you need to create a System Restore Point first since, in one of the options, you will be making some changes with the registry files as well as some critical Windows settings. Once you have that covered, refer to the following options.

Option 1 – Configure the Bluetooth Services

The first thing you can do is configure Bluetooth Services.

  • Tap the Win + R key combination to open the Run dialog box.
  • After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
    • Bluetooth Audio Gateway Service – Manual (Triggered)
    • Bluetooth Support Service – Manual (Triggered)
    • Bluetooth User Support Service – Manual (Triggered)
  • Now click on the Start button to start all the aforementioned services and then check if you can now remove or reinstall the Bluetooth mouse and keyboard device.

Option 2 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.

  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 3 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth device and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.

  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.

Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.

Option 4 – Get rid of any interference

If you have several wireless devices in the same room as your PC then it might have caused interference with the current connection in your PC which is why you have to switch off all the other devices and then try removing reinstalling the Bluetooth mouse and keyboard devices again.

Option 5 – Remove or reinstall the Bluetooth devices in a Clean Boot State

You might want to uninstall or remove the Bluetooth Devices while your computer is in a Clean Boot State. Putting your computer in this state will surely help especially if there are some processes that prevent the Bluetooth devices from being removed or reinstalled.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to reinstall or remove the Bluetooth mouse and keyboard devices again.

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Option 2 – Wait for the Windows Update

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Error Code 0x80070643 – What is it?

Error Code 0x80070643 or Windows Update error code affects various versions of the Windows operating system, including Windows 10. Error code 0x80070643 usually occurs due to corruption within the .Net Framework. When this occurs, users will be unable to install updates they have downloaded on their PC.

Solution

Restoro box imageError Causes

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Method Two: Reset Windows Update Components

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Step one: Type Command Prompt in the search box near Start, then select Command Prompt (Admin).

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Step three: Stop Windows Update service, the BITS service, and Cryptographic service by typing the following commands:

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Step four: Be sure to press Enter after typing each command.

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Step six: Press enter after typing the following command:

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Step eight: Reset Winsock in Command Prompt by typing the following command, then selecting Enter:

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Step nine: Configure proxy settings in Windows 10 with the following command, then press Enter:

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Step ten: To restart the BITS, Windows Update, and Cryptographic service, type the following commands, then press Enter:

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Step eleven: Install the latest Windows Update Agent.

Step twelve: Restart your machine.

Once you’ve restarted your PC, check Windows Update to verify if the error code is resolved. You should now be able to access the latest updates on your device. However, if a problem has arisen and the error code reoccurs, you will need to proceed with a Clean Boot.

Method Three: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

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What Is Runtime Error R6034?

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Solution

Restoro box imageError Causes

Runtime Error r6034 occurs when the system compiler fails to compile the working application. While this is the primary reason, there are some other conditions that trigger Runtime Error r6034 which are outlined below.
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Further Information and Manual Repair

There are several ways to deal with Runtime Error r6034. However, one of the most effective ways is listed below as follows.
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According to Microsoft MSDN, the error occurs because:

“There is a temporary mismatch between the requested control and the state of the service to be controlled. The service may be in a state of start-pending, stop-pending, or stopped. Wait a few minutes, then retry your operation.” If after a few minutes, the error still appears, then you may have to follow the options prepared below.

Option 1 – Try to restart the Credential Manager Service

  • Go to the Start menu.
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Option 2 – Try to start the Application Information Service

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Error Code 0xc0000001 – What Is It?

Error code 0xc0000001 on Windows 10 has been reported by some users when attempting to install Windows 10. When you encounter this error, the setup will be in a loop and the error message will keep popping up.

Solution

Restoro box imageError Causes

If you encounter the error code 0xc0000001 while trying to install Windows 10, it most probably be due to corrupted installation file. However, it can also be caused by any of the following:”

  • Damaged SAM file
  • Damaged system files
  • File system integrity compromised
  • Damaged RAM

Further Information and Manual Repair

Here are some methods that will help you fix the error code 0xc0000001 while trying to install Windows 10. Do not perform these methods unless you’re absolutely confident you can do it properly. Otherwise, you might make things worse.

If you’re not that confident, consider seeking advice from a technical expert. If you can’t afford one, you may want to consider getting an automated software to fix the job.

Method 1: Convert drive/partition to GPT

If you need to manually wipe the drive and then convert it to GPT, follow these steps:

  • Step 1: Power down your computer and put your Windows 10 installation DVD or USB drive
  • Step 2: Boot your computer to the USB or DVD key in UEFI mode.
  • Step 3: Once you’re at the Windows 10 Setup, press the Shift+F10 keys. This will open the command prompt window.
  • Step 4: Open diskpart tool from CMD. Just type diskpart and enter.
  • Step 5: Then, type the list disk on CMD again. Press enter. This will allow you to identify your computer’s drive that you want to reformat.
  • Step 6: Choose the drive and reformat it by typing the following on the command prompt:

select disk <disk number> (press enter)

clean (press enter)

convert gpt (press enter)

exit (press enter)

  • Step 7: Proceed with the Windows 10 Setup installation.

Note: when you’re prompted to choose the installation type, make sure to choose Custom. Then, choose unallocated space and click Next. This will automatically start the installation of Windows 10.

Method 2: Use Media Creation Tool to Perform Automatic Repair

Automatic Repair is a Windows feature/utility that allows you to fix certain system problems preventing you from installing or starting Windows. It works by scanning your computer system for any potential problem and tries to fix it.

  • Step 1: Download the Media Creation Tool
  • Step 2: Boot your computer using the Windows 10 DVD, or the System Repair disc. When you’re asked to press any key to boot, just press any key on your keyboard.
  • Step 3: Choose the right time and the keyboard type.
  • Step 4: Click Repair your computer. You’ll see this in the lower-left corner of your screen.
  • Step 5: Choose Troubleshoot from Choose an option screen
  • Step 6: Click Advanced options
  • Step 7: Choose an automatic repair

This will automatically run the utility.

Method 3: Check Hardware Devices

Another possible reason why you are getting this error while installing Windows 10 is due to the connected external hard drives. To fix this, power down your computer. Afterward, unplug and remove all connected external hard drives. If you’re using USB device to install Windows 10, ensure your BIOS is set to boot your computer from the USB.

Method 4: Create New Copy of Windows 10 Installer

Another possible reason why you experience this error is that your copy of the Windows 10 installer is corrupted. To fix this, it’s better to create a new copy of the Windows 10 installer.

  • Step 1: Go to this link
  • Step 2: Click the Download tool now. Choose Run with admin privileges
  • Step 3: On What do you want to do? section, choose installation media for another PC. Click Next.
  • Step 4: Select edition, language, and architecture (32-bit or 64-bit).
  • Step 5: Choose the media you want to use. If you want to use a USB flash drive, make sure the device at least has 5GB of free space. If you’re using an ISO file, you need to save the file first on your computer and then burn the file to a DVD.

Method 5: Use a Powerful Automated Tool

If you still encounter these errors after performing the above methods, find a trustworthy automated tool. As long as the automated tool is powerful and reliable, it will help you fix this error.

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