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Malware in Popular CCleaner

On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.

Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected.

The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.

Technical Details of CCleaner Malware Injection

First reported by Talos, the malware, which was hidden in the CCleaner installer without the publisher noticing (despite them being owned by Avast, a massive Anti-virus company), modified a core program DLL file to evade detection, and creates several registry keys. Not only were these files not flagged by any major Anti-Virus, but they were also even digitally signed by Piriform via their Symantec certificate, meaning your PC and security program would likely whitelist and trust the malicious installer. The malware gathers personal information on a user’s PC, including IP address and running programs, and sends it to a remote server. In our testing, the program sent data to IP 216.126.225.148.

Restore Your PC (If Possible)

As of the publication of this article, there have been no assurances given that updating or even uninstalling CCleaner will remove the malware is installed. The only action thus far has been shutting down the remote server where user data was being sent has been shut down by authorities. For this reason, it is best to remove the underlying malware separately, as its presence represents a serious security threat. Unfortunately, as this could have been installed as far back as August 15th, 2017, your System Restore points may not go back that far, or even if they do, restoring to such an outdated point may cause unintended problems with other programs you use and potentially lost files and data. Manually backing up files and doing a full format or clean Windows installation would likely be successful in fully removing the malware, but is extremely time-consuming and can be difficult for many PC users. Unfortunately, this makes a PC Restore or format an unattainable option for many.

Update CCleaner to the Latest Version

While CCleaner has told users to update to the latest version of the program. Prior to doing so, we recommend fully uninstall CCleaner, ensuring you check its program files folders and registry keys, manually deleting any remnants, and then re-downloading the latest version from the official site and reinstalling clean.

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Quick Guide to Fixing Error Code 29

What is Error Code 29?

Code 29 is a Device Manager error commonly seen whenever a hardware device driver reports a problem. This error code indicates that the resources needed for operation are not available.

The computer hardware basically requires drivers to interface with the operating system. Drivers comprise multiple components and are supplemented with other resources provided by the BIOS (a physical chip on the motherboard).

The BIOS contains a set of basic input and output instructions for the computer system to boot, load drivers, and more.

Its firmware provides resources that drivers require to interface with other essential components. However, when the firmware fails to provide the requested resources, the device drivers stop functioning; this results in error codes like code 29.

Error code 29 is usually displayed in the following format:

“This device is disabled because the firmware of the device did not give it the required resources” Code 29

Solution

driverfix boxError Causes

Error code 29 may be triggered due to several reasons. These include:

  • Outdated drivers
  • Corrupted drivers
  • BIOS misconfiguration
  • The device firmware is corrupt
  • Previous attempt to update the driver failed

To avoid inconvenience and to ensure your computer keeps working at its optimal pace, it is recommended that you repair error code 29 on your PC immediately. Delay may limit you from using certain hardware attached to your system properly.

Further Information and Manual Repair

To repair error code 29, you don’t have to hire a professional and spend hundreds of dollars. Here are some quick and effective DIY methods that you can try to resolve this issue in minutes even if you don’t have any technical background.

Method 1 - Reboot Your PC

Sometimes, error codes like code 29 may pop up on your computer screen due to some temporary glitch with the hardware. Rebooting can resolve the issue easily.

Therefore, before you do anything, try restarting your PC. It could be all you need to repair code 29. However, if the error code continues to persist, try the other methods given below.

Method 2 - Clear the CMOS

This may sound technical but it isn’t. To begin, with CMOS is an acronym for Complimentary Metal Oxide Semiconductor.

It is a term that is used to describe motherboard memory that contains the BIOS settings. Clearing CMOS helps reset the BIOS settings to their default manufacturer levels. It’s easy to do and is an effective troubleshooting step to resolve error code 29.

To do this, simply:

  1. Enter the BIOS setup utility  by restarting your PC
  2. Watch for an entering setup message
  3. Enter the BIOS access key. Usually, the key is F2 or F12. However, the key may differ from manufacturer to manufacturer. You may want to check the manufacturer’s website first to find out the BIOS access key before you restart your PC.
  4. ‘Reset BIOS settings’ to their default factory levels.

Method 3 - Enable the Device in the BIOS

Error code 29 may appear if a device is disabled. In such a scenario, simply follow the same steps as discussed in method 2, and in the advanced BIOS settings, look for disabled devices.

Enable the devices in the BIOS so that you use them easily.

This will hopefully resolve the issue. If it doesn’t, then this means the error code 29 is caused by either corrupted or outdated drivers. Try method 4 to resolve this issue successfully.

Method 4 - Identify the Problematic Device Drivers and Update them

Whether the error code 29 is caused by a misconfigured, corrupted, or outdated driver, simply update the new driver version to resolve. When doing it manually, you will first have to find and identify the problematic device drivers in the Device Manager.

You can access the Device Manager by going to the start menu and then simply typing Device Manager in the search bar.

Access the Device Manager and the properties to identify problematic drivers. Problematic drivers are normally displayed with a yellow exclamation mark.

Once you have spotted problematic drivers, simply update new drivers to resolve them. Though there is nothing technical about it but it may be time-consuming.

Method 5 - Install Driver Assist to Update Drivers Automatically and Regularly

A good alternative to manual driver update is DriverFIX. Simply download and install DriverFIX on your PC to update all problematic drivers in seconds. This is a cutting-edge program designed to resolve all kinds of device driver problems.

It is user-friendly and compatible with all Windows versions.

The intelligent programming system deployed inside this software program enables it to identify and detect all problem drivers automatically thereby sparing you from the hassle.

Furthermore, it also matches the drivers with the latest and compatible versions and updates them on a regular basis.

It takes the guesswork out of finding misconfigured and corrupted drivers and fixes driver-related problems and error codes like code 29 right away.

Click here to download DriverFIX to repair Device Manager error code 29 on your system without any hassle.

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Drive letter missing in Windows File Explorer
There are times when you might notice that the Drive letter from the File Explorer is missing, right after you install an update in your Windows 10 computer. So if you are facing this issue right now, then you’ve come to the right place as this post will guide you on what to do to fix it. In case you don’t know, a drive letter represents a single alphabetic character which is through A-Z typically. This could be assigned to a physical disk partition, floppy disk drive or the removal device/ CD-ROM/ mapping network drive in your PC. In most cases, the drive letter “C:” is assigned to the first disk partition where the running Windows is installed. Thus, if the assigned letter is missing from either the Disk Management or the Windows File Explorer, it could result in inconveniences or will leave the partition inaccessible. To fix this problem, you can try to show the missing drive letters manually or make sure that the drive has a drive letter assigned in the Disk Management as well as assign the letter using a tweak in the Windows Registry. For more details, refer to the options provided below.

Option 1 – Try to show the missing drive letters manually

  • Open the Folder Options from the Start Search and go to the View tab,
  • Next, scroll down on the list of given options until you see the “Show drive letters” option and then check the box that’s marked against this option.
  • After that, click on the Apply and OK buttons and then go back to the “This PC” window. You should now see the drive letters

Option 2 – Make sure that the drive has a drive letter assigned in Disk Management

As you know, every drive is assigned a drive letter in Disk Management. However, if it goes missing, you can still get it back through Disk Management. To do so, follow the steps below.
  • Open Disk Management and from there, right-click on the menu of a partition or volume and you should see a function named “Change Drive Letter and Paths”.
Note: This function allows you to add the drive letter, remove the drive letter and change the drive letter. If the last option, namely, “Remove”, is selected and applied, the letter of the drive will be removed and won’t appear in Disk Management. Thus, this could be one of the reasons why a drive letter is missing.
  • You need to click on “Add” to assign a letter to the selected drive in order to reverse the change. Note that you must assign the drive with the original letter because if not, the programs that rely on the original letter might not work as expected.
  • If the original letter is already taken by a new drive, you need to change the letter of that new drive to another available letter.
  • Then allocate the released letter of the targeted drive.

Option 3 – Try assigning the letter using a Registry tweak

The next thing you can do to fix the problem is to assign the letter using a tweak in the Windows Registry but before you do that, make sure that you create a System Restore point first, after that, follow these steps:
  • Tap the Win + R keys to open Run and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMMountedDevices
  • From there, check if a device is shown as being mounted at the specific drive letter and then right-click on that drive letter.
  • Select the “Rename” option from the right-click menu to change the letter to any other available letter.
  • Exit the Registry Editor and restart your computer.

Option 4 – Try to format the destination drive

Formatting the drive can also help you resolve the error. To format it, follow these steps:
  • To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
  • Next, right-click on the drive and select Format.
  • After that, uncheck the “Quick Format” option and then format your drive properly.
  • Now once the formatting process is finished, unplug the drive and plug it back in afterward.
  • Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
  • After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
  • From there, right-click on the drive volume and select initialize disk.
  • Next, select the correct partition type and proceed.
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Fix ERR_CACHE_MISS error in Google Chrome
One of the most popular and most used web browsers commonly used by Windows users is Google Chrome. This well-known web browser has been introducing various features recently in order to stay at the top. However, it makes the web browser a lot more complex and thus prone to errors. Although this may not be a big deal, it can be quite annoying as it can interrupt your web browsing. There are various errors that can come up with this level of complexity of the web browser. One of these errors is the “This site can’t be loaded from the cache, ERR_CACHE_MISS” error message that can suddenly appear while you browse the web using your Google Chrome browser on your Windows 10 PC. Take note that when you encounter this particular error, there really is no direct fault in the Chrome browser as there are also issues with caching the website data locally in the computer. Moreover, this error can also occur when a website is coded in an incorrect manner or if there are some browser extensions or toolbars that are in conflict with the proper functioning of the website. To fix the ERR_CACHE_MISS error in Google Chrome, refer to the possible solutions laid out below.

Option 1 – Try clearing browser data

There are times when some data in the browser is conflicting with the loading of the website and triggers errors like ERR_CACHE_MISS. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 2 – Try using the Developer Tools

You can also try using the Developer tools in Google Chrome to help you fix the ERR_CACHE_MISS error. Refer to the steps below to do so.
  • Open Google Chrome.
  • Tap the Ctrl + Shift + I keys on your keyboard and then tap the F1 key to open the Settings tab inside the Chrome Developer Tools.
  • Next, select the Disable cache option while DevTools is open and apply those settings.
  • After that, refresh your browser and check if the entries you’ve seen previously in the Network tab are gone.
  • Now try to load the same webpage again and see if the problem is resolved.

Option 3 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the ERR_CACHE_MISS error. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 4 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.
Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
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Alt-tab that is broken with KB5005033 update
Alt-tabLately, Microsoft has trying to fix Print Nightmare with various methods and patches. The last patch has seemingly fixed Print Nightmare but it has broken the Alt-tab key combination. It has been reported that the latest patch has broken famous key combinations for quickly switching from window to window. It seems that combination is not working or it is switching to desktop, even going to blank screen if switching from the full-screen game.

Fixing the issue

Luckily this issue is easily fixable. The first and easier fix for this issue is surprising to turn off the news and info widget, right-click on it and choose News and interests and then click on turn off. The second solution would be to uninstall the update. Go to Settings, then to Update & Security, and from there view Update History and remove the update.
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Fix mfewfpk.sys, Epfwwfp.sys Errors in Windows
If you suddenly encounter a Blue Screen error that points out to either the mfewfpk.sys and epfwwfp.sys files, then this post might help. Both of these files are created by third-party software. The mfewfpk.sys file is created by the McAfee security software while the epfwwfp.sys is created by the ESET Antivirus. These files are residual files and sometimes it blocks upgrading Windows 10. Aside from blocking Windows 10 upgrade/update, these files can also cause a Blue Screen error after an upgrade which leaves your Windows 10 computer useless. When you get a Blue Screen error caused by any of these files, you will see an accompanying error message that states, “DRIVER IRQL NOT LESS OR EQUAL”. To fix this Blue Screen error, you can check out the suggestions laid out below but before you do that, you need to create a System Restore point first as it can help you undo any unwanted changes. In addition, make sure to also boot your computer into Safe Mode with Networking before you troubleshoot.

Option 1 – Try to remove the epfwwfp.sys file

You can try to remove the epfwwfp.sys file using Command Prompt. To do so, refer to the following steps:
  • Right-click on the Start button and click on Command Prompt (Admin) from the menu to open Command Prompt with admin privileges.
  • Next, type the following command and hit Enter to delete the epfwwfp.sys file:
DEL /F /S /Q /A “%systemroot%System32driversepfwwfp.sys”
  • After the scan is completed, restart your computer and see if it fixed the Blue Screen error.
Note: You can also use the ESET AV Remover tool to uninstall Eset security software to remove the epfwwfp.sys file.

Option 2 – Try to remove the mfewfpk.sys file

The same with the first option, you can remove the mfewfpk.sys file using CMD.
  • First, right-click on the Start button and click on Command Prompt (Admin) from the menu to open Command Prompt with admin privileges.
  • After, type the following command and hit Enter to delete the epfwwfp.sys file:
DEL /F /S /Q /A “%systemroot%System32driversmfewfpk.sys”
  • Once the scan is completed, restart your computer and see if it fixed the Stop error.

Note: You also have the option to remove the mfewfpk.sys file using McAfee Product Removal tool to uninstall the McAfee security software. All you have to do is download the McAfee Product Removal tool and run it and then follow the onscreen instructions to install it. Once it is installed, click on Next. After you select the radio button to agree to the terms of use, click on Next once again. Finally, restart your computer and check if it is able to resolve the problem or not.

Option 3 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Blue Screen error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
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A Guide to Fixing 0x80042109 Error Code

0x80042109 - What is it?

0x80042109 is a Microsoft Outlook error. The 0x80042109 error code occurs mostly while sending emails. The error message is often displayed in the following format:

“Sending reported error (0×80042109): Outlook cannot connect to your outgoing (SMTP) e-mail server.”

Solution

Restoro box imageError Causes

It is not easy to narrow down the cause for the error code 0x80042109. This error can occur due to many reasons. This includes:
  • Corrupt emails and PST files
  • Incorrect Outlook account settings
  • Unavailability of the mail server
  • Incomplete Outlook installation
  • Spyware or viral infection

Further Information and Manual Repair

To resolve the 0x80042109 error code on your PC, here are some easy and effective DIY solutions you can try:

Method 1 - Check Mail Settings

Check your mail settings to see if your outgoing server SMTP is selected or not. If it is not, then it could be the reason for the issue. To check mail settings and select the option, here’s what you need to do:
  1. Click Tools, select Account Settings, and then POP 3 account and click change.
  2. Now check your name field and email address.
  3. Check the incoming and outgoing mail server fields and make sure that it is correct.
  4. Now click on the outgoing server and make sure that the option ‘My Outgoing Server (SMTP) requires Authentication is selected.
  5. After that, click Advanced and tick the option that says ‘This server requires an encrypted connection (SSL).
  6. Now click OK to confirm settings.

Method 2 - Reinstall Outlook on your PC

The error may also occur due to incorrect Outlook installation. Therefore reinstall it on your PC. To do this first you will have to uninstall the software and then re-install it. Once the software is reinstalled try sending the email again. If it is sent successfully, then this means the error is related to incomplete installation. However, if the error still persists then it is advisable to restore the points by going to the System Restore option and choosing the option ‘Restore My Computer to an Earlier Time’ point. This will revert the changes.

Method 3 - Try Disabling Firewall

If you have firewall program installed on your PC, then try disabling it and then send an email through your Outlook account.

Method 4 - Scan for Viruses

Another way to resolve the error code is to scan for viruses. Viral infection and spyware and also affect your Outlook account and activities. However, installing an antivirus on your PC may slow down its performance as such programs are notorious for doing that. Therefore, it is advisable to download Restoro. Restoro is a next generation and a highly advanced PC Fixer embedded with powerful and multiple utilities including an antivirus and a system optimizer. Its intuitive algorithm enables it to scan your entire PC and remove all kinds of malicious software affecting your system including malware, adware, spyware, viruses and Trojans. The system optimizer utility works simultaneously and ensures your PC performs at its optimum speed. It is safe, bug-free, and efficient. It has a user-friendly interface which makes it simple and very easy to operate. You can download it on all Windows versions. Click here to download Restoro to resolve error 0x80042109 today!
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Setting a default printer in Windows 10
Windows 10 is by far the most personalized Windows so far, most of its personalization comes from him learning our habits on computers and setting future experiences taking them into account. One of these things that Windows likes to set for us is also the default printer. The default printer is set as one which is most used but sometimes we do not want that, we might like to use another printer as default despite Windows choosing one for us. Never worry, setting default printer is easy and this guide will take you to step by step journey of how you can do it in 5 min on your personal computer. Let us begin: First thing is to click on the windows icon on the bottom left and open start menu, from start menu click once on settings. Windows 10 Star menu with marked settings iconWhen the settings window opens, choose DEVICES on it. Windows settings with marked devices sectionOnce the device window opens, click once on printers and scanners, and on the right window go to the bottom and uncheck Let windows manage my default printer. Windows settings for printerUnchecking that box will let Windows know that we do not wish anymore for him to set our default printers according to their use. Once the checkbox is clear go up to your printer list and click on the printer you wish to use as the default one. I will choose Microsoft Print to PDF as my default printer and click on it. Once the printer is clicked option menu will appear. Windows settings manage printerWhen the option menu appears under the printer name, click on Manage which will take you to the printer management screen. When you are on the manage screen, click on the Set as default button, and you are done. Windows settings printer setting
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Resume an Interrupted Download in Chrome
Where all have been there, we are downloading something and for any kind of reason chrome closes, internet breaks, etc. And our download is interrupted and gone forever, and we need to start again. You will be glad to hear that chrome has side a download manager which tracks each download you made and you can use this manager to resume interrupted downloads. Please note that some websites have certain scripts that will prevent you to resume interrupted downloads, in this case, using chrome's download manager will not work and you will have to start the download again. All of this being said, if your download has been interrupted, and went away, pin Chrome press CTRL + J to open download manager, find your interrupted download, and press the resume button. That's it, you have successfully resumed your download.
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Increase your Internet Speed in Windows 10
If you are dissatisfied with your internet speed on your computer but do not want to shell out more money for a faster package or simply there is not a faster package, lay down and enjoy this article where we will go through some common practices and tweaks which will result in increasing your internet speed. Please note that this guide will not be able to go beyond the limits of your internet provider's physical speed, this guide is made you can squeeze the maximum from your existing plan and eliminate speed drops.
      1. Modify IRPStackSize

        Press ⊞ WINDOWS + R to open the run dialog keyboard with windows and r markedIn run dialog type RegEdit and press ENTER run dialog with regeditIn registry editor find HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters Right-click on Parameters> New> DWORD 32 Name it IRPStackSize and change the value to 32 Save and reboot your computer.
      2. Add a Default TTL

        Press ⊞ WINDOWS + R to open the run dialog keyboard with windows and r markedIn run dialog type RegEdit and press ENTER run dialog with regeditIn registry editor find a key Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters Right-click on Parameters> New> DWORD 32 Name it DefaultTTL and change the value to 64 Save and Reboot
      3. Close Background Applications which are using the internet

        If some applications are running in the background that are using the internet, your speed will be much lower. CLose them to gain speed.
      4. Modify the TCP1323Opts value

        Press ⊞ WINDOWS + R to open the run dialog keyboard with windows and r markedIn run dialog type RegEdit and press ENTER run dialog with regeditIn registry editor find a key Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters There should be a DWORD Value, TCP1323Opts, if not, then create it. Right-click on Parameters> New> DWORD (32-bit) Value. Double-click on it and change its value to 1 Save and reboot
      5. Scan system for Viruses and other malware

        Viruses and malware applications can not only slow your entire system, but they can also reduce your internet speed as well. Do a complete scan of your system to be sure you do not have any malicious software on it.
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Fixing Upside Down Screen in Windows 10
As you know, Windows 10 comes with a pre-packed feature that allows you to rotate the screen at different angles, and to facilitate this feature, there are keyboard shortcuts you can use as well. However, from time to time, no matter how useful this feature is, users still experience a handful of issues. One of which is that they suddenly find their screen rotated or Upside Down even when they didn’t do a thing or adjust the setting. You may have pressed the shortcut on the keyboard by accident or some other program changed the setting on your computer without your permission – whichever the case is, this post will show you what you can do to fix the upside-down screen on your Windows 10 PC using the options laid out below.

Option 1 – Try using hotkeys

As mentioned earlier, Windows have hotkeys in the UI that changes the orientation of the display. So the first thing you need to do is to make sure that these hotkeys are enabled and if they are, you can use the keyboard shortcut to adjust the orientation of your screen.
  • Right-click on an empty part of your Desktop and then select the Graphic options.
  • Next, select “Hot Keys” > “Enable”. After verifying that the hotkeys are enabled, you can tap the Ctrl + Alt + Up arrow keys to change your computer screen’s orientation.
  • Alternatively, you can also tap the Ctrl + Alt + Right or Left or Down arrow keys to change the direction the other way.

Option 2 – Try using the Graphics Properties

You will probably see the “Graphics Properties” option if you use the Intel HD Graphics every time you click on your Desktop. Note that this option has all the graphics driver properties and helps you in changing the configurations as well as control several options like refresh rate, resolution, color-depth and many more. You have to navigate to these options to see if the orientation is changed in these properties. To do so, follow the steps below.
  • Right-click on any empty space on your Desktop and then select Graphics Properties or Intel Graphics Settings.
  • After that, select Display from the list of sub-options that appears.
  • From there, you will see the rotation of the screen under the “Display settings” option where you have to make sure that the slider is set to “0”.
  • Click the Apply button to save the changes made and then click on Exit. The orientation of your screen should automatically change.

Option 3 – Try using the Windows Display Settings

Since the Windows Settings have a section where you can manage the display settings of your computer, you can use them to help control the resolution of your PC’s display without any trouble. There is a possibility that the settings are changed there so that’s probably why your screen is turned upside down all of a sudden.
  • Tap the Win + S keys to open search and then type in “settings” in the field and then hit Enter to open Settings.
  • After opening Settings, click on System and then on Display using the left navigation bar and then scroll to the end and select the Advanced display settings.
  • Next, click on the Display adapter properties and click on Intel HD Graphics control panel.
  • Now change the rotation to 0 Degrees. Afterward, the display should revert back to its original form automatically.

Option 4 – Check your monitor’s physical controls

There are monitors that have buttons in them that allows users to shift the rotation of the screen to 90 degrees. It could be that your monitor has these buttons without you knowing and you suddenly pressed them by mistake which caused your screen to rotate. Thus, you have to check your monitor for any physical buttons on the side and if you see a menu, navigate to its options and check if there are screen rotation options. To make it easier for you, you can simply search your monitor’s model online and see if these buttons exist. You could also go over your monitor’s manual if you still have it as it contains details with regards to screen rotation.

Option 5 – Update your Graphics drivers

  • Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option if you wish to update the driver or select the Uninstall device if you want to uninstall the driver and then follow the on-screen instructions to install the latest version of the driver.
  • Restart your PC after the installation to allow the system to reinstall the driver.
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