Malware in Popular CCleaner

On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.

Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected.

The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.

Technical Details of CCleaner Malware Injection

First reported by Talos, the malware, which was hidden in the CCleaner installer without the publisher noticing (despite them being owned by Avast, a massive Anti-virus company), modified a core program DLL file to evade detection, and creates several registry keys. Not only were these files not flagged by any major Anti-Virus, but they were also even digitally signed by Piriform via their Symantec certificate, meaning your PC and security program would likely whitelist and trust the malicious installer. The malware gathers personal information on a user’s PC, including IP address and running programs, and sends it to a remote server. In our testing, the program sent data to IP 216.126.225.148.

Restore Your PC (If Possible)

As of the publication of this article, there have been no assurances given that updating or even uninstalling CCleaner will remove the malware is installed. The only action thus far has been shutting down the remote server where user data was being sent has been shut down by authorities. For this reason, it is best to remove the underlying malware separately, as its presence represents a serious security threat. Unfortunately, as this could have been installed as far back as August 15th, 2017, your System Restore points may not go back that far, or even if they do, restoring to such an outdated point may cause unintended problems with other programs you use and potentially lost files and data. Manually backing up files and doing a full format or clean Windows installation would likely be successful in fully removing the malware, but is extremely time-consuming and can be difficult for many PC users. Unfortunately, this makes a PC Restore or format an unattainable option for many.

Update CCleaner to the Latest Version

While CCleaner has told users to update to the latest version of the program. Prior to doing so, we recommend fully uninstall CCleaner, ensuring you check its program files folders and registry keys, manually deleting any remnants, and then re-downloading the latest version from the official site and reinstalling clean.

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PUP - Driver Pro complete removal guide

Driver Pro Description

DriverPro is a program developed by PC Utilities Pro. This program is often found bundled in other installations.

From the author: PC Utilities Pro is a leading software development company founded in 2009. As a group of young enthusiastic programmers, we constantly strive in creating powerful, yet easy-to-use solutions that would enable even the most basic computer users to keep their PCs running like new.

When installed, DriverPro will add registry entries for the current user that allow it to run each time to computer is started. It will also add a scheduled task in Windows, that allows it to run at various times. The optimizing nature of the application allows it to access any file and information on your computer without your knowledge.

Multiple anti-virus programs have marked this application as a Potentially Unwanted Program, and it is not recommended to keep it on your computer.

About Potentially Unwanted Applications

Have you ever discovered an unwanted program running on your PC and wondered exactly how the heck it got there? A PUA / PUP (potentially unwanted application / potentially unwanted program) is a software program that comes bundled with freeware/shareware and you agree to install on your computer. These are programs you certainly don’t want on your computer since it doesn’t provide any useful service. Despite being regarded very dangerous, PUPs aren’t necessarily computer viruses or malware What makes a PUP different from malware is the fact that whenever you download one, you are doing it with your consent – though in most instances unwittingly and unwillingly. PUPs might not be malware but still, they’re harmful programs to your computer. At best, these unwanted applications provide hardly any benefit, and at worst, they could be quite damaging to your computer.

What do PUPs do on your computer, really?

Most Potentially Unwanted Programs will come in the form of adware, which typically aims to exhibit numerous irritating pop-up ads, banners, coupons, and bargains on websites you go to. PUPs that come as browser add-ons and toolbars are readily identifiable. They’ll track your online activities, redirect your search results to unsafe websites where spyware and adware can be downloaded, hijack your home page, and slow your internet browser down to a crawl. PUPs load up a dangerous bite if kept unchecked. They will often include things like information gathering program code which could gather and send your sensitive information back to 3rd parties. These are programs that don’t really do anything good for you; in addition to occupying space on the hard drive, they also slow down your PC, often alter settings without your authorization, the list of annoying features goes on and on.

Great tips on protecting yourself from unwanted software

• When setting up anything on your computer system, always study the fine print, like the license agreement. Don’t accept terms of use that are for bundled programs. • Only Use the “custom” or “manual” install method – and never blindly click Next, Next, Next. • Use an advert blocker/pop-up blocker; Install anti-malware products such as Safebytes Anti-malware. These software programs could establish a wall between the computer and cybercriminals. • Think twice before you decide to download any type of freeware or shareware. Just before adding a plug-in or web browser extension, think about whether it is really necessary. • Only download programs from the original providers’ websites. Avoid download portals because they use their very own download manager to pack extra programs along with the initial download.

Help! Malware Blocking Anti-virus Installation And Access To The Web

All malware is bad, but certain kinds of malicious software do a lot more damage to your computer than others. Some malware is meant to hinder or block things that you wish to do on your computer. It may well not allow you to download anything from the net or it will stop you from accessing some or all websites, particularly the anti-malware sites. So what you should do if malware prevents you from downloading or installing Safebytes Anti-Malware? Do as instructed below to get rid of the malware in alternate ways.

Get rid of malware in Safe Mode

The Windows operating system has a special mode known as “Safe Mode” where just the bare minimum required programs and services are loaded. In the event, the virus is set to load automatically when the PC starts, shifting to this mode may well prevent it from doing so. To start the computer into Safe Mode, press the “F8” key on the keyboard just before the Windows boot screen appears; Or right after normal Windows boot up, run MSConfig, check the Safe Boot under the Boot tab, and click Apply. After you restart into Safe Mode with Networking, you could download, install, and update the anti-malware program from there. Now, you are able to run the anti-virus scan to eliminate computer viruses and malware without any interference from another malicious application.

Switch to some other internet browser

Web-based viruses could be environment-specific, aiming for a particular internet browser or attacking particular versions of the browser. If you appear to have malware attached to Internet Explorer, then switch over to a different internet browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Run anti-virus from your USB drive

Another way is to download and transfer an anti-malware program from a clean computer to run a scan on the affected system. Adopt these measures to run the anti-malware on the infected computer system. 1) On a clean computer, download and install Safebytes Anti-Malware. 2) Plug the pen drive into the uninfected computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file format. 4) Select the USB flash drive as the location when the wizard asks you where you intend to install the software. Follow the activation instructions. 5) Remove the flash drive. You may now utilize this portable antivirus on the infected computer. 6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon. 7) Press the “Scan” button to run a full system scan and remove viruses automatically.

Detect And Remove Viruses With SafeBytes Anti-Malware

Want to download the very best anti-malware software for your laptop or computer? There are many applications available that come in paid and free versions for Microsoft Windows computers. A few are worth your money, but many aren’t. You need to pick a company that creates industry-best antimalware and has earned a reputation as reliable. Among few good programs, SafeBytes Anti-Malware is the strongly recommended software for the security-conscious end user. Safebytes is one of the well-established PC solutions firms, which provide this complete anti-malware software program. This software program can easily detect, remove, and protect your computer from the most advanced malware intrusions such as adware, spyware, trojan horses, ransomware, parasites, worms, PUPs, along with other potentially harmful software applications. SafeBytes anti-malware offers a plethora of advanced features that set it apart from all others. The following are some of the good ones: Real-time Protection: SafeBytes provides complete and real-time security for your personal machine. It will regularly monitor your computer for hacker activity and also gives users superior firewall protection. Best AntiMalware Protection: This deep-cleaning anti-malware program goes much deeper than most antivirus tools to clean out your computer system. Its critically acclaimed virus engine finds and disables hard to remove malware that hides deep within your PC. Web Protection: SafeBytes gives an instant safety rating about the web pages you are about to check out, automatically blocking unsafe sites and ensuring that you are certain of your safety while browsing the world wide web. Fast Scan: SafeBytes Anti-Malware has a multi-thread scan algorithm that works up to 5x faster than any other antivirus software. Very Low CPU and RAM Usage: This software program is not “heavy” on your computer’s resources, so you’ll not notice any overall performance problems when SafeBytes is operating in the background. Fantastic Tech Support Team: You will get 24/7 technical assistance to promptly resolve any issue with your security application.

Technical Details and Manual Removal (Advanced Users)

To remove Driver Pro manually, navigate to the Add/Remove programs list in the Control Panel and choose the offending program you want to get rid of. For web browser plug-ins, go to your web browser’s Addon/Extension manager and select the add-on you want to remove or disable. You may also want to reset your web browser settings, as well as clear your web browser cache and cookies. Lastly, check your hard disk for all of the following and clean your registry manually to remove leftover application entries after uninstalls. Please note that only professional computer users should try to manually edit the system files mainly because removing any single vital registry entry leads to a major problem or even a computer crash. Also, certain malware is capable of replicating itself or preventing its removal. Carrying out this in Safe Mode is suggested.
Files: %Program Files%\Driver Pro\Driver Pro.exe %UserProfile%\Desktop\Driver Pro.lnk %UserProfile%\Start Menu\Driver Pro\Driver Pro.lnk %UserProfile%\Start Menu\Driver Pro\Help.lnk %UserProfile%\Start Menu\Driver Pro\Registration.Lnk Registry: HKEY_CURRENT_USER\Software376694984709702142491016734454 HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run 13376694984709702142491016734454
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Steam Deck, a modern PC handheld console
steam deckValve has announced the first gaming PC handheld console: Steam Deck. At its core, Stead Deck is just a portable, small PC in little casing. It uses AMD Zen 2 CPU and RDNA 2 GPU architecture, has 16GB of RAM, Wi-Fi, and Bluetooth. It is a portable device with both a touchpad and joystick packing a seven-inch screen with a resolution of 1280x800 (16:10 aspect ratio). The screen has an ambient light sensor for automatic light adjustments same as your modern mobile device. Stating to Valve battery will hold up from two to eight hours depending on the activity of the user and what exactly he is doing. The handheld comes also with a carrying case.

Steam Deck operating system and software

Out of the box, Steam Dock comes with the latest Valve’s version of SteamOS 3. Just for comparing, the steam box was coming SteamOS 2, so this new Linux-based OS is aimed to provide better performance and better compatibility. Naturally, all Linux games in your Steam library will work right out of the box but Valve has something called PROTON inside OS, it is emulation software based on Wine that will supposedly let you play all of your Library games on a given OS. One big thing to mention here is that this is PC after all meaning that if you do not like having SteamOS on it you can install Windows instead and so far as we know it will support Windows 11. Now with Windows 11, you will be able to play all of your Steam games and run any kind of Windows software on it including EPIC store, battle.net, and others.

Cost and release date

The initial release date is set for December 2021 and today on July 16th Valve is opening you can reserve your copy if you want to pre-purchase. Follow this link if you want to reserve your copy. Reserve your Steam Deck device The price of the device will depend on the memory capacity which you would like to have. Please note that each of the 3 offered devices will have the same hardware, the only difference will be in memory available, and the most expensive version will also have anti-glare screen, everything else is identical. 64GB model will be $399, 256GB model will have the price of $529 and largest one with whooping 512GB will be $649

Conclusion

Valve ventures into the digital hardware domain again but it is unsure will they make it this time. Both Steam machine and their controller were in long run failed and later unsupported products so perhaps some customer caution is advised. Although having a handheld PC is tempting I would advise seeing how the overall market will accept this contraption before throwing money into it.
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Cannot find a system image on this computer
If you are trying to restore your computer using a System Image that has been created by the Windows Backup and Restore tool but encountered an error message instead that says, “Windows cannot find a system image on this computer”, you’ve come to the right place as this post will walk you through in fixing this error. Here’s the complete context of the error message:
“Windows cannot find a system image on this computer, Attach the backup hard disk or insert the final DVD from a backup set and click Retry. Alternatively, close this dialog for more options.”
In the error message, you are offered two choices – to either Retry or Cancel the operation. You can try to select Retry to try again but you will most likely get the same error if you do so. This kind of error can occur if the name of the WindowsImageBackup folder or any of its sub-folders has been modified. On the other hand, this error can also pop up if this folder or any of its sub-folders have gone missing or have become corrupted. To resolve the error, you can try to move the WindowsImageBackup folder or check its sub-folders. You can also try to isolate the System Image file or rename the System Image folder or remove all the unwanted sub-folders as well as use Command Prompt in Repair mode.

Option 1 – Try to move the WindowsImageBackup folder

The WindowsImageBackup folder must be stored in the root of the volume where it is stored, in line with the functioning of the System Restore utility. For example, if the WindowsImageBackup folder is stored in the “C:/Backups/System Restore Backups/New” location, then you have to move it to the C: drive as well.

Option 2 – Try to check the subfolders of the WindowsImageBackup folder

The classification of folders and files plays an important part to restore in restoring a computer from a System Restore point. Thus, if have modified the names of any files or folders inside the WindowsImageBackup folder, then you need to set the defaults. After that, run System Restore again and check if it fixes the error.

Option 3 – Try to isolate the System Image file

If the System Image file is stored in a USB storage device along with various System Restore images, then it’s no wonder why you’re getting this error. To set things right, you have to make sure that the System Restore image you wish to restore your computer from, is the only one that’s present at the root of the USB storage device.

Option 4 – Try renaming the System Image folder

If you have renamed the System Image folder prior to running System Restore, then it is most likely the reason why you’re getting the “Windows cannot find a system image on this computer” error. This error pops up because the System Restore utility in Windows 10 looks out for the WindowsImageBackup folder so if you have renamed it, you need to change its name back to what it originally was to fix the error.

Option 5 – Try to remove all the sub-folders of the WindowsImageBackup folder

If you have stored some foreign files inside the WindowsImageBackup folder, you need to get rid of them right away and return the folder to its default state as this folder must be left alone and should not be meddled with if you want to run System Restore smoothly.

Option 6 – Try to use Command Prompt in Repair Mode

  • Open Command Prompt while your computer is in the Repair Mode.
  • Next, type and enter this command where you need to replace “<Partition Letter>” with your drive’s letter: dir <Partition Letter>
  • After you’ve found the WindowsImageBackup folder in any of the partitions, type and enter this command: dir <Parition Letter>WindowsImageBackup /s
  • The command you entered will display all the contents of the folder exceeding 10 GB in total size. You can check and confirm the integrity of the folder and if you find that the integrity is violated, then it is the reason why you’re getting the error.
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Changing the Left & Right mouse buttons
As you know, all computer mouse devices are designed ergonomically for users who are right-handed. Although that’s mostly the case, there are also other mouse devices that are designed specifically for left-handed users or the ones that can be used by either the right or left hand. But before you look for these kinds of mouse devices, there is actually an option you can try so that your mouse device can work with either the left or right hand. All you have to do is configure your mouse device. Aside from setting the device to work on either hand, you can also switch mouse buttons, from left to right, using only a couple of simple steps. As mentioned earlier, most mouse devices are created for right-handed users. Meaning to say, these mouse devices are configured to be right-handed with their primary button on the left and the second one on the right. The primary button is used for certain functions such as selecting and dragging. Now you can configure your mouse to be left-handed by swapping its predefined functionality. How? Refer to each one of the given instructions below.

Option 1 – via Control Panel

  • First, go to the Start Menu and search for “control panel” in the Start search.
  • Once you see it from the search results, click on it to open it and then go to the Hardware and Sound section.
  • From there, click on Mouse under the Device and Printers section. This will open the window for Mouse Properties.
  • Now you have to check the Switch primary and secondary buttons box.
  • Then click on OK to save the changes made. After that, your primary select button on your mouse device is your right button while the secondary button, also known as right-click, is now the left button.

Option 2 – via Windows 10 Settings

This is the second option you can check out to change the configuration of your mouse from being right-handed to being left-handed.
  • First, right-click on the Windows icon and select Search.
  • Next, type “mouse” and from the search results that appear, click on Mouse Settings.
  • After that, select “Right” from the “Select your primary button” drop-down menu. This should set the mouse device from being right-handed to being left-handed.
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How to Fix Error Code 0x8007267C on Your PC

Error Code 0x8007267C – What is it?

Error code 0x8007267C is specific to Windows 10. This error is triggered when no DNS server is currently configured in your network settings during the Activation process. If you are fairly confident in your ability to address command-line tools and networking issues, you can follow the steps below to try to remedy the error code on your own. If not, you may need to contact a qualified technician in order to resolve the error successfully.

Solution

Restoro box imageError Causes

The cause of Error Code 0X8007267C within the Window 10 system is fairly straightforward. Windows Activation requires a valid DNS server to be configured in order to complete the Activation process; if one is not available or properly configured, then you may see this error code and Activation will fail.

Further Information and Manual Repair

The following methods may help you to resolve this error, but you’ll need to have some familiarity with command-line tools to complete the steps successfully. If these methods do not work or if you are uncomfortable in using the command prompt, you may need to consult a technician to fully resolve this particular error code on the Windows 10 system.

Method 1: Register a DNS server within your network properties and test the connection.

In order to resolve this error code, client connectivity to a DNS server must first be established. The following steps may help you to determine the root problem with your connectivity status:

  1. Open a command prompt, after which you'll run IPCONFIG /all
  2. Verify the following values: The IP address that has been assigned, the DNS server, the subnet mask, and the default gateway. Compare each to ensure that all are set with the values that correspond to your specific environment
  3. Check for basic IP connectivity to the DNS server using the PING command. In using the PING command, utilize the address of the DNS server found in Step 1

ping <DNS Server IP address>

If basic connectivity to the DNS server in question is failing, then you will need to resolve that issue before going further in the process.

After troubleshooting the above basic connectivity issues to the DNS server, you can reattempt Windows Activation by using the command below from within an Elevated Command selection:

cscript windowssystem32slmgr.vbs -ato

If the steps above did not work for you, you may want to try the steps found in method 2.

Method 2: Use phone-based authentication with a MAK (multiple activation key).

If a DNS server is not connected to your network, you can use an alternative method to complete the Windows Activation process. Bypass Method 1 by using a MAK product key instead to activate the volume license installation. Certain MAK product key providers have a variation on the specific key numbers that you will need to use. If you are using TechNet media or MSDN media, you will have to change the product key listed to the product key provided. The product keys provided by either TechNet media or MSDN media for Windows Server 2008 or for Windows Vista Enterprise will be the MAK product key that you will enter in a later step.

Like the previous method, you will need to have some familiarity or confidence in your ability to operate Command Line tools before proceeding. Once you have found your MAK product key, you’ll need to open a command prompt and use the following command to change the product key to match the MAK product key, which should look something like the example below:

            slmgr –ipk xxxxx-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

After completing the product key change, use the following command to initiate the phone activation wizard, thereby completing the activation of the system:

            slui 04

The activation wizard should be able to walk you through the remainder of the process in a step-by-step manner. In addition to appearing as an error code in Windows 10, this particular error may apply to multiple versions of Windows, including:

  • Windows 7 Enterprise
  • Windows 7 Enterprise E
  • Windows 7 Enterprise N
  • Windows 7 Professional
  • Windows 7 Professional E
  • Windows 7 Professional N

Steps to address the error code may be different in any of these other versions of Windows. If you have difficulty in resolving the error effectively, seek professional technical help.

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Fix Error 0xe0434f4d

What is Error 0xe0434f4d?

Error 0xe0434f4d displays when a remote computer runs an instance of the SQL Server 2005 but it fails to initialize. When the plan is started, this error displays in a status window on the SQL Server. Also, when the Update-OffilineAddressBook cmdlet is started in Microsoft Exchange Server, this error can occur.

Solution

Restoro box imageError Causes

Error 0xe0434f4d can occur for possibly two main reasons. The first one is when the System Attendant Service is not properly running, and the second when you don’t have the permission to run the update. Other causes are when the .NET Framework 2.0 security does not allow sqlplanlaunch access to run from a shared network. Another cause is when the Offline Address Book (OAB) is not found in the Configuration Domain Controller server that the server of OAB generation uses.

Further Information and Manual Repair

In case you didn’t know, the Offline Address Book generation server is a mailbox server, and in order to resolve error 0xe0434f4d, you will have to replicate the OAB object to the Configuration Domain Controller server. In order to do so, follow steps:
  • Go to start and click on All Programs, then go and click on Microsoft Exchange Server 2010. Click on Exchange Management Console
  • In Exchange Management Console, go to Server Configuration and click on Mailbox
  • In the details, go to mailbox server that generates Offline Address Book and right-click it, then go to Properties
  • In the Properties, click on System Setting and locate the domain controller name in the box that reads Domain controller servers being used by Exchange
Make sure the OAB object is reproduced in the Configuration Domain Controller Server. Follow these steps to do that:
  • Go to Start and click on Run. Type Adsiedit.msc in Open box and press Enter. Right-click on ADSI Edit and click on Connect to
  • Locate a list reading Select a well-known naming context, and from there select Default naming context. In a Select or type a domain or server window, type FQDN (fully qualified domain name) of the Configuration Domain Controller server which was determined in step 1, and click OK
  • Expand Configuration [dc.domain.com], expand CN=Configuration, DC=domain, DC=com, expand CN=Services, expand CN=First Organization, and expand CN=Address Lists Container
  • Click on CN=Offline Address Lists and make sure the OAB object is listed on the details pane
When the OAB generation server receives this, then it will connect to the Configuration Domain Controller server and will locate the OAB object. If the OAB generation server is unable to find the OAB object, then the error will return on the cmdlet. On SQL Server, you should change the .NET permissions to allow sqlplanlaunch application access to run from shared administration. For that, follow these steps:
  • On ArchiveIQ Server, open System from the Control Panel and note down the computer name
  • On SQL Server, log in as administrator and open the command prompt
  • On the command prompt type, ‘C:windowsmicrosoft.netframeworkv2.0.50727caspol.ece –m –ag l – url file:\[Archive IQServer Computer Name]AlQRemote$*FullTrust and Press Enter. Type yes and press Enter again to confirm the permission changes.
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How to Fix UNEXPECTED_KERNEL_MODE_TRAP error
It is a fact that Blue Screen of Death errors can give you a headache for you will have a hard time fixing it as it is one of the most difficult errors you can encounter on your Windows computer. One of these BSOD errors is the UNEXPECTED KERNEL MODE TRAP error. If you receive this kind of error then it means that the operating system was not able to catch a trap or an exception generated by the CPU. This BSOD error has an error code 0x00000007F and indicates that the Intel CPU generated a trap that the kernel failed to catch. One of the most likely causes is hardware failure due to faulty memory. Aside from this cause, you also have to track down other probable causes for this problem like corrupted system files, incompatible drivers or programs, faulty hardware, and even dusty components, and so on. To fix the UNEXPECTED KERNEL MODE TRAP BSOD error, here are some suggestions that might help.

Option 1 – Uninstall the programs you installed recently

Chances are, some programs that you just installed might be the one that’s causing the BSOD error. Thus, you need to uninstall the program to resolve the problem.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it. In addition, you might also want to check the hardware components of your computer that might not support the operating system itself. You can disconnect all the external devices like USB drives, scanners, printers, etc., and then reboot your PC. After that, add the devices again one after the other and check if the BSOD error is now fixed or not. Moreover, you can also perform a clean boot to make things easier for you.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

Option 2 – Update your device drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
  • Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 3 – Use the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like UNEXPECTED KERNEL MODE TRAP. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Run the Windows Memory Diagnostic tool

You can use the Memory Diagnostic tool in Windows to check RAM. Before you use this tool, make sure you save all your important work.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type in “mdsched.exe” in the field and hit Enter to open Memory Diagnostic.
  • After that, the Windows Memory Diagnostic will give out two options such as:
  1. Restart now and check for problems (recommended)
  2. Check for problems the next time I start my computer
  • Select any of the given options. After that, your computer will restart and check for memory-based issues upon the restart. If there are any issues, it will automatically them.

Option 5 – Disable Memory caching in the BIOS

You can also disable memory caching in the BIOS to fix the UNEXPECTED KERNEL MODE TRAP error.
  • Open the BIOS Setup screen.
  • Next, go to Advanced > Cache Memory and then disable it.
  • Tap the F10 key to save the changes made and restart your computer.

Option 6 – Run System File Checker

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
  • Restart your computer once the scan is completed.

Option 7 – Clean your hardware components for dust

Cleaning your computer’s hardware components for dust might also help in resolving the UNEXPECTED KERNEL MODE TRAP error. Make sure to use a soft cloth in cleaning the hardware as well as a small blower. Moreover, ensure that you do not damage any parts with moisture or cause harm to any circuits while you’re at it.
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Guide to Fixing Error 0x800CCC0E

Error Code 0x800CCC0E - What is it?

The error code 0x800CCC0E is an Outlook error that appears while using either Microsoft Outlook or Outlook Express. The error message hampers your ability to send and receive emails.

Solution

Restoro box imageError Causes

0x800CCC0E Outlook error code is triggered by multiple reasons including:
  • Improper connection with SMTP (Simple Mail Transfer Protocol) server
  • Damaged files
  • Registry corruption
In most cases, it’s the registry that gets corrupted which leads to the occurrence of 0x800CCC0E error code display. This typically happens when you try to update your Outlook/Outlook Express version. When updating, you need to remove all the software files of the previous Outlook version which includes the registry too. If the files are not removed from the registry, the new version update will often fail. The junk files of the old version are likely to damage and corrupt the registry.

Further Information and Manual Repair

It is advisable to repair the error code 0x800CC0E right away to avoid inconvenience and system failure and fatal crashes which can lead to valuable data loss.

Cause: Improper connection with SMTP (Simple Mail Transfer Protocol) server

Solution: If the cause of the 0x800CCC0E is SMTP server connection failure, then the best way to resolve the error is to reconfigure your email account settings. Make sure that port 25 is being used in the SMTP area. Port 25 is the standard outgoing mail port. If the SMTP setting is on port 25 then another reason for the error 0x800CCC0E can be your anti-virus or firewall software enabled on your PC. Turn it off for a moment and then try sending emails from your Outlook.

Cause: Damaged Files and Registry Corruption

Solution: If the error code is triggered due to registry corruption and file damage, then the best way to resolve it is to download Restoro. Restoro is a safe, efficient, and highly functional inbox cleaner and a system optimizer embedded with numerous powerful utilities designed to repair multiple PC-related errors including the error code 0x800CCC0E when triggered by registry corruption. This cutting inbox cleaner scans your PC entirely and detects all the unnecessary and malicious files saved in your system’s registry like junk files, internet history, invalid entries, and files of the uninstalled programs. These files take up most of the registry disk space thus causing the registry files to get damaged and corrupt and triggering error codes like 0x800CCC0E. With the help of Restoro,  you can easily wipe out all such files from your system in just one click. After scanning for errors all you need to do is click the repair tab to make your registry disk clutter-free. Once the clutter is removed, update the new version of the Outlook/ Outlook Express again on your system and then try sending emails. You’ll see two noticeable differences after repairing your PC with Restoro. One is that you will be able to install the new version and send emails smoothly from your Outlook account without any 0x800CCC0E error pop-ups. And the second difference you’ll see is the change in your PC performance. This tool optimizing your PC speed and reduces boot time. This tool is very simple and easy to use. It has a neat design layout and a user-friendly interface which makes it easy for all levels of users to use Restoro smoothly with zero complexity. In just a few clicks the error message 0x800CCC0E is resolved. What makes this tool a favorite among users is that it does not require any skills or technical know-how. To get started here’s what you need to do:
  1. Click here to download Restoro software on your PC
  2. Once the download is complete, run it to scan for 0x800CC0E error
  3. After the scanning is successfully complete, click on the Repair button to fix the error right away.
  4. Then install the new version of Outlook/ Outlook Express again on your system
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How to remove Search Donkey

Search Donkey is a Potentially Unwanted Program for Windows developed by Western Web Applications, LLC. This program may inject ads into your browsing sessions, giving you false search results and advertisements.

As described by Western Web Applications: “Search Donkey is entirely free to use. To keep Search Donkey free, we’ve partnered with high-quality ad providers and you may see additional ads when Search Donkey is installed.

While installed, Search Donkey will keep track of your web search queries, allowing it to let you know what pages you already visited, however, this data is also used to better target personal unwanted ads.

Search Donkey has been flagged as a Potentially Unwanted Program (PUP) by several anti-virus scanners, and their website is blacklisted by Google, giving warning to whoever visits it, and due to the nature of this application, it is not recommended to keep on your computer.

About Adware

Exactly what is Adware? If you have ever owned a computer, then you’ve probably heard the word numerous times, but it is still beneficial to define it. The term “adware” is actually a short form of advertising-supported software and it includes programs that are solely designed to display ads on a computer. A kind of malware, it will come bundled right in with the software package that a user either installs or accesses. Shareware or freeware programs are often times packaged with adware. If adware penetrates your system without you knowing and sends information about you or your PC to 3rd parties, then it is spyware. Quite often, adware changes your web browser settings to open pop-up adverts or modifies browser homepage and default internet search engine to some unwanted website. Adware is a common problem that affects a large number of PCs around the globe. If your computer doesn’t have any anti-malware software then it’s very likely it could get infected with adware as well as other malware.

Adware and its effects on your PC:

Adware could generate and display plenty of ads of all sorts which in turn disrupt the functions of your personal computer while browsing the net. Pop-ups might also show up on your computer’s desktop even when you’re not online. Adware results in a reduction of available memory and processing power, or resources. It also causes a slow net connection because adware consumes bandwidth whenever it retrieves adverts from the internet. Adware was originally created to support companies to generate income when they offer the software away free of charge. However, adware nowadays displays hundreds of adverts which will cause your PC to slow down and even crash.

Adware prevention:

As we discussed, adware could potentially be harmful to your computer, generally not by itself, but by bringing other problems to you. A top-quality antivirus program has the capability of permanently removing adware. We recommend Safebytes Anti-Malware, one of the top-rated anti-malware programs by world-renowned industry experts. It will act either as a preventative tool stopping websites or software installations that contain adware or as a removal tool for an already infected computer. To prevent adware, download software from websites that you trust. Never download from websites that you have never been aware of or tried before; Always study the end-user license agreement (EULA) of any application you want to install; You need to avoid freeware and shareware where possible; Lastly, watch out for ActiveX, since many adware and spyware companies make use of the technology to install their wares onto your computer system

Malware Blocking Internet And All Anti-Malware Software? Do This!

All malware is bad and the consequences of the damage will vary based on the specific type of malware. Some malware variants alter browser settings by adding a proxy server or modify the PC’s DNS settings. In these instances, you will be unable to visit some or all internet sites, and thus not able to download or install the required security software to eliminate the malware. So what to do when malicious software prevents you from downloading or installing Anti-Malware? There are a few options you could try to get around with this problem.

Remove viruses in Safe Mode

In Safe Mode, you can actually change Windows settings, un-install or install some program, and eliminate hard-to-delete viruses and malware. If the malware is blocking access to the internet and affecting the computer, launching it in Safe Mode will let you download antivirus and run a diagnostic scan while limiting possible damage. To enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. Once you’re in safe mode, you can attempt to install your anti-malware program without the hindrance of the malicious software. At this point, you could run the anti-malware scan to eliminate viruses and malware without hindrance from another application.

Switch over to an alternate browser

Some malware only targets certain browsers. If this sounds like your case, use another web browser as it could circumvent the malware. If you suspect that your Internet Explorer has been hijacked by malware or otherwise compromised by hackers, the ideal approach is to switch over to a different internet browser like Firefox, Chrome, or Safari to download your chosen computer security software – Safebytes Anti-Malware.

Create a portable USB antivirus for eliminating malware

Another solution is to make a portable antivirus program on your USB flash drive. Adopt these measures to run the anti-malware on the affected computer system. 1) Download the anti-malware program on a virus-free PC. 2) Connect the flash drive to a USB slot on the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, which has a .exe file format. 4) Select the flash drive as the destination for saving the software file. Follow the directions to complete the installation process. 5) Transfer the pen drive from the clean computer to the infected computer. 6) Double-click the Safebytes Anti-malware icon on the thumb drive to run the software. 7) Hit the “Scan Now” button to start the virus scan.

Detect And Remove Viruses With SafeBytes Anti-Malware

Today an anti-malware tool can protect the computer from different types of online threats. But wait, how to decide on the best one amongst countless malware protection application that’s available out there? As you might be aware, there are many anti-malware companies and products for you to consider. A few are well worth your money, but many aren’t. You need to choose one that is reliable, practical, and has a strong reputation for its malware source protection. Amongst few good applications, SafeBytes Anti-Malware is the strongly recommended software for the security-conscious individual. SafeBytes anti-malware is a trustworthy tool that not only secures your PC permanently but is also very easy to use for people of all ability levels. With its outstanding protection system, this tool will easily detect and remove most of the security threats, including adware, viruses, browser hijackers, ransomware, trojans, worms, and PUPs.

SafeBytes has outstanding features when compared to other anti-malware programs. Below are some of the great ones:

Real-time Threat Response: SafeBytes provides 100 % hands-free real-time protection and is set to check, block, and eliminate all threats at its very first encounter. They’re very effective in screening and getting rid of different threats because they’re constantly revised with new updates and safety measures. Robust, Anti-malware Protection: With its enhanced and sophisticated algorithm, this malware removal tool can identify and get rid of the malware threats hiding in the PC effectively. Internet Security: SafeBytes gives an instant safety rating about the pages you’re about to visit, automatically blocking harmful sites and ensure that you’re certain of your safety while browsing the world wide web. “Fast Scan” Abilities: SafeBytes’s virus scan engine is one of the fastest and most efficient within the industry. It's targeted scanning seriously increases the catch rate for viruses which is embedded in various computer files. Low CPU and Memory Usage: This program is not “heavy” on your computer’s resources, so you’ll not see any overall performance issues when SafeBytes is working in the background. 24/7 Customer Support: You can obtain totally free 24/7 technical support from their computer experts on any product queries or computer security concerns. Overall, SafeBytes Anti-Malware is a solid program as it has lots of features and could identify and remove any potential threats. Malware problems will become a thing of the past once you put this software to use. So if you’re searching for the best malware removal application out there, and if you don’t mind paying out some money for it, opt for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use malware removal software and prefer to get rid of Search Donkey manually, you could do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending program; in cases of web browser plug-ins, you may remove it by visiting the browsers Add-on/Extension manager. You’ll probably also want to reset your internet browser. To ensure the complete removal, manually examine your hard disk and registry for all of the following and remove or reset the values accordingly. But bear in mind, editing the Windows registry can be a complicated job that only experienced users and professionals should attempt to fix it. Furthermore, some malware keeps replicating which makes it tough to eliminate. It is advised that you do the removal procedure in Windows Safe Mode.
Files: % Program Files% \Search Donkey.exe %UserProfile%\Desktop\ Search Donkey.lnk %UserProfile%\Start Menu \ Search Donkey C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\nsDialogs.dll (21 bytes) C:\ProgramData\SearchDonkey\Firefox\chrome\content\overlay.xul (391 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\System.dll (23 bytes) C:\ProgramData\SearchDonkey\IE\common.dll (11359 bytes) C:\ProgramData\SearchDonkey\Chrome\common.crx (5843 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\modern-wizard.bmp (4232 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\util_ex.dll (21609 bytes) C:\ProgramData\SearchDonkey\Firefox\chrome\content\main.js (17 bytes) C:\ProgramData\SearchDonkey\app.dat (172455 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\Helper.dll (27542 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\version.dll (14 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\Processes.dll (1772 bytes) C:\ProgramData\SearchDonkey\Firefox\chrome.manifest (196 bytes) C:\ProgramData\SearchDonkey\Uninstall.exe (12729 bytes) C:\ProgramData\SearchDonkey\Firefox\install.rdf (955 bytes) C:\ProgramData\SearchDonkey\SearchDonkey.ico C:\ProgramData\SearchDonkey\Chrome\common.crx C:\ProgramData\SearchDonkey\Firefox\chrome.manifest C:\ProgramData\SearchDonkey\Firefox\chrome\content\main.js C:\ProgramData\SearchDonkey\Firefox\chrome\content\overlay.xul C:\ProgramData\SearchDonkey\Firefox\install.rdf C:\ProgramData\SearchDonkey\IE\common.dll C:\ProgramData\SearchDonkey\SearchDonkey.ico C:\ProgramData\SearchDonkey\Uninstall.exe C:\ProgramData\SearchDonkey\app.dat Registry: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\SearchDonkey \DisplayIcon %AppData%\%RANDOM CHARACTERS%\%RANDOM CHARACTERS%.exe,0 HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\SearchDonkey HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\SearchDonkey\UninstallString %AppData%%RANDOMCHARACTERS%\%RANDOM CHARACTERS%.exe
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Facebook messengers alternatives
People are becoming more and more concerned with their privacy and Facebook's flagship messaging application is caught between it all. While still widely popular it has becoming to lose its ground due to many unanswered questions about privacy encryption. Lucky for all of us there are alternatives for more secure messaging.

SIGNAL

Arguably the most secure of all well-regarded messaging apps, Signal is the favorite of the European Commission, as well as newsrooms around the world. While Signal doesn’t disclose how many daily or monthly users the app has, Google’s Play Store says it has been installed more than 50 million times. While using Signal, each voice or video call connected through the app includes full end-to-end encryption. Signal takes an extra step by hiding message metadata so that the location of the original message is missing. While it asks for your mobile number, that number isn’t used with your profile. Instead, it acts as a numeric username. Once registered, you will find 1-1 chat, audio, and video calls, disappearing or “secret” chats, and a privacy lock so nobody can access the app even if they have your phone. Best of all, it’s completely free to use.

TELEGRAM

One of the biggest competitors to Facebook Messenger (and WhatsApp), Telegram is a very strong alternative. With more than 400 million users, it offers an interface that should feel right at home for anyone coming from Messenger. Telegram offers some huge benefits over Messenger, including features like groups that can hold up to 200,000 members for a chat. There is no limit on your media or chat size, and you can share all types of files between users and in groups. From a privacy standpoint, Telegram has robust security, but it is worth noting that only “secret” messages are end-to-end encrypted and can self-destruct. Non-secret messages can be stored on Telegram’s servers so you can pick them up between your devices quickly. That’s a consideration worth knowing prior to making Telegram your default Messenger replacement. Telegram is free across all platforms.

THREEMA

Rising in popularity, Threema is another privacy-focused alternative that has quickly become a competitor to Facebook Messenger. This paid service ($2.99 on both App Store and Play Store) is a pay-once, use forever option. Once you pay the small fee, you gain all of Threema’s touted privacy options, like open-source end-to-end encryption for both messages and calls. Like Signal, Threema won’t require you to link any phone numbers or emails to your account. All chats are handled anonymously, and the service generates a random user ID when you first open and register for the app. No data is collected from any of your chats and no ads are shown. The Swiss-made app does have its own servers hosted in Switzerland, which do not store any chat messages. Another privacy benefit of Threema is the notion that all of your contact lists, groups, and user profiles are hosted on your device, not on the Swiss servers. Because of that, Threema can once again state that none of your personal info is stored anywhere they have access.
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