Fixing the Remote Access Connection Manager Service not working, Error 0xc0000005 in Windows 10
If the Diagnostic Data level in your Windows 10 computer is configured manually to the non-default security setting of zero and you’ve encountered an error code of 0xc0000005, read on as this post will guide you in fixing the problem with the Remote Access Connection Manager Service. In relation to error 0xc0000005, you might also encounter an error in the Application section of Windows Logs in the Event Viewer, along with the Event ID 1000 which would most likely have a reference of “svchost.exe_RasMan” and “rasman.dll”.
Before you troubleshoot the problem, keep in mind that the Remote Access Connection Manager or RasMan service, is the one that manages dial-up and VPN connections from the computer to the internet as well as other remote networks. Each time you connect, the Services dials the connection or sends out a request for VPN connection. However, the error 0xc0000005, only occurs when a VPN profile is configured as “Always On VPN or “AOVPN” connection with or without a device tunnel.
There are several options you can check out to resolve this error, you can try to install the KB Update 4505903 or fix it via Group Policy. You could also try to enable Telemetry from the Settings app or enable it via Registry Editor. For more information, make sure to check out the provided options below.
Option 1 – Try installing the KB Update 4505903
The first thing you can do to fix the problem is to make sure that you’ve already installed the KB Update 4505903 in your computer. If not, then you have to go to Settings > Update & Security > Windows Update and from there select the Check for updates link. You need to get the standalone package if you are using the Microsoft Update Catalog to update your computer and for that, you have to the website of the Microsoft Update Catalog. On the other hand, if you are using the Windows Server Update Services or WSUS, then you can just manually import the KB Update 4505903 into WSUS.
Option 2 – Try to enable Telemetry in the Group Policy and run the RASMAN service
The next thing you can do to fix the problem is to enable Telemetry via Group Policy and then run the RASMAN service. To do that, follow these steps:
- Tap the Win + R keys to open the Run dialog box and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
- Next, navigate to Computer Configuration > Administrative Templates > Windows Components > Data Collection and Preview Builds > Allow Telemetry.
- After that, open the policy and select one of the security level like Basic, Enhanced and Full.
- Then click on the Apply and OK buttons to save the changes made and close the Group Policy Editor.
- Once one, open the Run dialog box again and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
- From there, look for the Remote Access Connection Manager Service and restart it. And then check if it resolved the problem or not..
Option 3 – Try enabling Telemetry via Settings
- Tap the Win + I keys to open the Settings app.
- Next, go to Privacy > Diagnostics and Feedback and select Basic or Enhanced under the Diagnostic data.
- After that, tap the Win + R keys to launch Run and type “services.msc” in the field and hit Enter to open the Services Manager.
- From there, look for the Remote Access Connection Manager Service and restart it.
Option 4 – Try to enable Telemetry via Registry Editor
- Launch the Run utility and type “regedit” in the field and tap Enter to open the Registry Editor.
- Then navigate to this path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
- From this path, look for “AllowTelemetry” and double click on it.
- Now enter the values, 1, 2, 3 for Basic, Enhanced, Full, respectively.
- If you can’t find AllowTelemetry, then just create a DWORD (32-bit) and name it “AllowTelemetry” and edit its value.
- Once done, exit the Registry Editor and restart the Remote Access Connection Manager Service from the Services Manager.
If none of the options given above didn’t fix the “Remote Access Connection Manager Service not working, Error 0xc0000005”, there is a one-click solution you use. This program is known as Restoro and is a useful tool that could repair corrupted registries and optimize your PC’s overall performance, including high CPU usage of processes in your system. Aside from that, it also cleans out your computer for any junk or corrupted files that help you eliminate any unwanted files from your system. This is basically a solution that’s within your grasp with just a click. It’s easy to use as it is user-friendly. For complete set of instructions in downloading and using it, refer to the steps below.
Perform a full system scan using Restoro. To do so, follow the instructions below.
- Turn on your computer. If it’s already on, you have to reboot
- After that, the BIOS screen will be displayed, but if Windows pops up instead, reboot your computer and try again. Once you’re on the BIOS screen, repeat pressing F8, by doing so the Advanced Option shows up.
- To navigate the Advanced Option use the arrow keys and select Safe Mode with Networking then hit
- Windows will now load the Safe Mode with Networking.
- Press and hold both R key and Windows key.
- If done correctly, the Windows Run Box will show up.
- Type in the URL address in the Run dialog box and then tap Enter or click OK.
- After that, it will download the program. Wait for the download to finish and then open the launcher to install the program.
- Once the installation process is completed, run Restoro to perform a full system scan.
- After the scan is completed click the “Fix, Clean & Optimize Now” button.