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Can’t remove Bluetooth mouse & keyboard

Windows 10 supports various devices to get connected to which makes it quite a flexible operating system. The connection varies on the fact that the device can be connected either with Bluetooth or other wireless and wired connection. However, no matter how great the features are, there a few times when they bring in some bugs too. One of these bugs won’t allow you to either remove or reinstall the Bluetooth mouse and keyboard device from your Windows 10 computer. So if you are currently experiencing this problem, read on as this post will guide you in fixing it.

Before you go over the suggestions laid out below, you need to create a System Restore Point first since, in one of the options, you will be making some changes with the registry files as well as some critical Windows settings. Once you have that covered, refer to the following options.

Option 1 – Configure the Bluetooth Services

The first thing you can do is configure Bluetooth Services.

  • Tap the Win + R key combination to open the Run dialog box.
  • After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
    • Bluetooth Audio Gateway Service – Manual (Triggered)
    • Bluetooth Support Service – Manual (Triggered)
    • Bluetooth User Support Service – Manual (Triggered)
  • Now click on the Start button to start all the aforementioned services and then check if you can now remove or reinstall the Bluetooth mouse and keyboard device.

Option 2 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.

  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 3 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth device and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.

  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.

Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.

Option 4 – Get rid of any interference

If you have several wireless devices in the same room as your PC then it might have caused interference with the current connection in your PC which is why you have to switch off all the other devices and then try removing reinstalling the Bluetooth mouse and keyboard devices again.

Option 5 – Remove or reinstall the Bluetooth devices in a Clean Boot State

You might want to uninstall or remove the Bluetooth Devices while your computer is in a Clean Boot State. Putting your computer in this state will surely help especially if there are some processes that prevent the Bluetooth devices from being removed or reinstalled.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to reinstall or remove the Bluetooth mouse and keyboard devices again.

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Fix Unsupported video type/invalid file path
The MP4 MIME-type is a video type that is mainly configured in IIS or Internet Information console. It is the one that instructs a web browser to use the default video application when running MP4 files from websites. MIME which stands for Multipurpose Internet Mail Extensions which offers a way to identify files on the Internet-based on their format and nature. For example, when a content-type header value like MP4 is defined in an HTTP response, the browser can be configured to open the file with the proper plugin. However, there are some servers that don’t have an associated MIME type to support MP4 files and so they fail to play these files. In such cases, you will encounter the “Unsupported video type or invalid file path” error, especially when you use the Internet Explorer browser in Windows 10. To fix this problem, you may have to configure the MP4 MIME type in IIS but you might find that IIS is not enabled in Windows 10 which is why you need to turn it on or enable it first. For more details, refer to the following instructions below.

Step 1 – Enable IIS:

  • Open Control Panel and go to Programs > Programs and Features.
  • From there, select “Turn Windows features on or off” to mark its checkbox.
  • After that, select “Web Management Tools” and expand its menu and look for “IIS Management Console”.
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Step 2 – Configure the MP4 MIME type in IIS:

  • Go to Control Panel and from there, access Administrative Tools.
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Step 3 – Reset your browsers:

Mozilla Firefox

  • Open Firefox and click the icon that looks like three stacked lines located at the top-right section of the browser.
  • Next, select the question mark icon from the drop-down menu.
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  • After that, click on the “Reset Firefox” button located at the top-right section of the newly opened web page.
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Google Chrome

  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
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Internet Explorer

  • Launch Internet Explorer.
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Hazel personalization and technical features

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Option 1 – Try to rename the file via Command Prompt

If you were trying to rename the file but unable to do so, you can achieve that by executing a command in Command Prompt. Make sure to follow the steps carefully.
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Option 2 – Try to delete the file using Command Prompt

On the other hand, if you were trying to delete the file instead of renaming it, you can execute another command in Command Prompt.
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Option 3 – Delete the file without any extension

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  • Don’t forget to tap Enter right after each command and then use the next command below so you can delete the affected file which has no extension:
del *.*
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Option 1 – Update Windows

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Option 4 – Run SFC scan

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My Maps Wizard is a browser extension for Google Chrome Developed by Mindspark Inc. This extension offers users access to different websites that offer route planning, map views, and other traveling tools.

While all this might sound interesting and useful, this extension has been marked as a Browser Hijacker by several popular anti-virus applications.

When installed this extension changes your default home page and new tab page to MyWay.com or Ask.com depending on the extension version. It also monitors and records user browsing activity that it later uses to display sponsored / unwanted ads throughout your browsing sessions. While browsing the internet with this extension active and installed you will see additional pop-up ads, sponsored links, and injected ads into search results.

About Browser Hijackers

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How you can know whether the web browser is hijacked?

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So how does a PC get infected with a browser hijacker?

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Learn how to remove a browser hijacker

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What To Do When You Cannot Install Safebytes Anti-Malware?

All malware is bad, but certain types of malware do much more damage to your computer or laptop than others. Certain malware variants modify web browser settings by adding a proxy server or change the PC’s DNS configuration settings. In these instances, you’ll be unable to visit certain or all of the sites, and thus not able to download or install the required security software to eliminate the computer virus. So what to do if malicious software keeps you from downloading or installing Anti-Malware? There are a few actions you can take to get around this issue.

Install the anti-malware in Safe Mode

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Download the security software in an alternate browser

Malicious code may exploit vulnerabilities in a particular internet browser and block access to all anti-malware software sites. The best solution to avoid this issue is to go with a browser that is well known for its security features. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Run antivirus from a pen drive

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Let's Talk About SafeBytes Anti-Malware!

If you’re looking to download an anti-malware application for your PC, there are lots of tools out there to consider however, you cannot trust blindly to anyone, regardless of whether it is paid or free software. A few are very good ones, some are decent, and some are merely fake anti-malware applications that will harm your PC themselves! You must pick one that is efficient, practical and has a good reputation for its malware protection. One of the recommended software programs is SafeBytes Anti-Malware. SafeBytes has a superb history of excellent service, and customers are very happy with it. Safebytes is among the well-established computer solutions firms, which provide this complete anti-malware software. Using its cutting-edge technology, this software will help you remove multiples types of malware like viruses, PUPs, trojans, worms, ransomware, adware, and browser hijackers.

SafeBytes anti-malware provides a plethora of advanced features which sets it aside from all others. The following are some of the features you may like in SafeBytes.

World-class AntiMalware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal application can identify and get rid of numerous obstinate malware threats such as browser hijackers, potentially unwanted programs, and ransomware that other typical anti-virus programs will miss. Live Protection: SafeBytes offers complete and real-time security for your PC. It’ll constantly monitor your pc for hacker activity and also provides users with superior firewall protection. Safe Browsing: Through its unique safety rating, SafeBytes informs you whether a site is safe or not to visit it. This will make sure that you’re always certain of your online safety when browsing the web. Light-weight Utility: SafeBytes is a lightweight and user-friendly anti-virus and anti-malware solution. As it uses minimum computer resources, this application leaves the computer power exactly where it belongs to: with you. Fantastic Tech Support Team: You can get high levels of support 24/7 if you’re using their paid version. SafeBytes can keep your personal computer safe from the latest malware threats automatically, thus keeping your internet experience secure and safe. You can be sure that your computer system will be protected in real-time once you put this tool to use. If you want advanced forms of protection features & threat detections, buying SafeBytes Anti-Malware could be worth the money!

Technical Details and Manual Removal (Advanced Users)

To remove My Maps Wizard manually, go to the Add/Remove programs list in the Windows Control Panel and select the offending program you want to get rid of. For internet browser extensions, go to your browser’s Addon/Extension manager and select the add-on you would like to remove or disable. You will additionally also want to totally reset your web browser to its default configuration settings. To ensure complete removal, find the following Windows registry entries on your computer and remove them or reset the values appropriately. But bear in mind, this can be a tricky task and only computer professionals could carry it out safely. In addition, some malicious programs are capable to defend against its removal. You’re advised to do this process in Safe Mode.
Registry: [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\Shell Folders] Common Startup = C:\windows\start menu\programs\startup [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\User Shell Folders] Common Startup = C:\windows\start menu\programs\startup [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices] Whatever = c:\runfolder\program.exe
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Code 0x80070070 – 0x50011 – What is it?

If you’ve recently tried installing Windows 10, you might have encountered error code 0x80070070 – 0x50011 or its alternatives (error code 0x80070070 – 0x50012 and 0x80070070 – 0x60000). Whatever formats this error code presents itself in, it's usually accompanied by a barrage of other errors, as underscored on Microsoft’s official site. If you’ve encountered this error code, it simply means that your computer system might not have the required or required space to install the upgrade.

Likely, if you’ve experienced error code 0x80070070 – 0x50011, it’ll likely appear in the formats highlighted below:

  • 0x80070070 – 0x50011
  • 0x80070070 – 0x50012
  • 0x80070070 – 0x60000

Solution

Restoro box imageError Causes

At present, this Windows 10 upgrade error is triggered or caused by various factors:

  • Lack of computer resources or space
  • Virus/malware infestation
  • A clogged registry

Further Information and Manual Repair

Whilst new, not much information has been propagated regarding this error. However, there are some manual / practical steps you can take to have your Windows 10 upgrade up and running. Since the primary aspect of solving this problem is to make space on your computer system, here are some ways in which you can do so manually.

Method 1: Get more space

  • Check the current space on your computer  

Before making attempts to create space on your computer, it’s vital that you check to decipher how much free space you have available.

  • Make use of Disk Clean-up 

Since there’s a free service available on your computer to create space, why not use it and save time? If the Disk Cleanup tool is employed regularly, this will free up hard drive space and optimize your computer to work better.

  • Remove unwanted desktop apps 

There are several apps lying around on your computer that you simply don’t use, uninstall those and make space to elude error code 0x80070070 – 0x50011 or its alternatives (Code 0x80070070 – 0x50012, Code 0x80070070 – 0x60000)

  • Remove or archive files  

If you have lots of photos, media, documents (files), videos, etc, that you don’t use or will only need in the future, try cloud storage. You’ll still have those files within your possession but just not in a physical location. However, they’re still accessible. Another suggestion: If you use programs such as One Drive or Google Drive for desktop, limit your use to only the online application.

  • Add more storage

If you’re not able to implement the above steps to clear some space to accommodate your Windows 10 upgrade due to error code 0x80070070 – 0x50011, acquire more storage. This can be expanded by incorporating storage devices such as USB flash drives, CDs, cloud storage, and SD Cards.

Method 2: Scan your computer for virus/malware

If you regularly download stuff, especially software on the Internet from ‘not so secured’ sites, you might have picked up something. You might have downloaded malware or virus (along with other legit programs).

To resolve this issue, it’s advised and very important that you download a powerful antivirus and perform a complete scan of your computer system. After you’ve detected and removed the suspected malware/virus, you’ll then be able to eliminate error code 0x80070070 – 0x50011 and resume with your Windows 10 upgrade.

Method 3: Clean up your computer’s registry

If you do not clean your computer’s registry often, it could become congested or clogged by .XML files, junk files, and cookies. To resolve this problem, clean your registry by using a powerful and user-friendly tool to clean up the problem.

Click here to download Restoro.

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Update cannot currently check for updates
If you receive an error message saying, “Windows Update cannot currently check for updates because updates on this computer are controlled”, while trying to change the Windows Update preferences or manually update, then read on as this post will guide you in fixing it. You can mostly encounter this error in managed systems where an Administrator controls the permission on the operating system. The reason why you are not able to modify the Windows Update preferences or manually update your system is that a group policy prevents you from doing so and that the only user who can do these things is none other than the administrator of the system. Troubleshooting this kind of problem is the same as when you troubleshoot an error message that says, “Some settings are managed by your organization”. In such cases, you need to check both the Windows Update Group Policy and Registry settings. If you’re just a standard user, you have to contact your system administrator regarding this issue and if you are the administrator, you can make adjustments to the system settings via the Registry Editor and the Group Policy Editor. Refer to the instructions given below for detailed instructions.

Option 1 – via the Registry Editor

If you are using the Home edition of Windows 10 and you want to change the policy for non-admin users on your local computer, then you can use the Registry Editor for that. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to the following registry key:
HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindows
  • From there, look for the key named “WindowsUpdate” in the Windows folder and if it does not exist, you can just right-click on the Windows folder and select New > Key.
  • Now name the new key “WindowsUpdate” and create a new sub-key under the newly created key and input “AU” as its name.
  • Keep AU selected and then right-click anywhere in the right pane and select New > DWORD (32-bit) Value.
  • Then name the Value as “AUOptions” and right-click on AUOptions and select Modify.
  • Next, change the value of the Value data to “5” and click OK to save the changes made to the settings. Note that the Value Data of 5 refers to the policy to allow the local admin to choose the setting.
  • Now restart your computer once you’re done and check if non-admin users can now modify the Windows Update settings or update Windows.

Option 2 – via Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” and hit Enter to open the Group Policy Editor.
  • Next, navigate to this folder: Computer Configuration > Administrative Templates > Windows Components > Windows Update.
  • Now look for the “Configure Automatic Updates” policy on the right pane and double click on it to open its Properties.
  • After that, shift the Radio button to “Enabled” and from the drop-down menu for Configure automatic updating, select option 5: Allow local admin to choose the setting.
  • Then click on Apply and OK to save the changes made to the settings.
  • Restart your computer and check if the problem’s fixed or not.
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Fix NETWORK_FAILED error in Chrome
Although the Google Chrome browser is one of the most used browsers, a lot of things could still go wrong when browsing the web using it. One of the errors you might encounter is the “ NETWORK_FAILED ” error. This kind of error in Chrome indicates that Chrome wasn’t able to send your request through the network connection. It could be that your computer has trouble connecting to a stable internet connection or there is some plugin in your Chrome browser that is causing the issue. The worst-case would be malware. But worry not for this post will guide you on what you can do when you encounter the NETWORK_FAILED error in Google Chrome. Make sure to follow each one of the options given below and see which one of them worked best for you.

Option 1 – Disable or remove any unwanted extensions in Chrome

As you know, browser extensions help in enhancing the browsing experience but there are also times when it does exactly the opposite, and such is the case with the NETWORK_FAILED error in Chrome. It could be that one of the extensions in your browser is the one that’s causing the trouble. To disable or remove these unwanted extensions, here’s what you have to do:
  • Launch Google Chrome, press Alt + F, move to More tools, and click Extensions.
  • Look for Search.tb.ask.com or any other unwanted add-ons, click the Recycle Bin button, and choose Remove.
  • Restart Google Chrome, then tap Alt + F, and select Settings.
  • Navigate to the On Startup section at the bottom.
  • Select “Open a specific page or set of pages”.
  • Click the More actions button next to the hijacker and click Remove.

Option 2 – Run the Malware Scanner and Cleanup tool in Chrome

If removing or disabling the unwanted extension didn’t help in fixing the error, you can try using the built-in malware scanner and cleanup tool in Google Chrome. These tools help you get rid of any unwanted pop-ups, ads, unusual Startup pages, toolbars, and even malware.

Option 2 – Run the Malware Scanner and Cleanup tool in Chrome

  • Launch Google Chrome and then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up the option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 3 – Try to disable the Proxy

If you are using a proxy, you might want to consider disabling it as it could have something to do with the NETWORK_FAILED error.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cpl” and hit Enter or click OK to open the Internet Properties.
  • After that, go to the Connections tab where you should see the LAN settings. Click on it.
  • Next, uncheck the “Use a Proxy Server for your LAN” and ensure that the “Automatically detect settings” option is checked as well.
  • Then click Ok and then Apply to save the changes made.
  • Restart your PC.

Option 4 – Flush DNS and reset TCP/IP

  • Click the Start button and type in “command prompt” in the field.
  • From the search results that appear, right click on Command Prompt and select the “Run as administrator” option.
  • After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
    • ipconfig /release
    • ipconfig /all
    • ipconfig /flushdns
    • ipconfig /renew
    • netsh int ip set dns
    • netsh winsock reset
After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.
  • Now restart your computer and open Google Chrome then try opening the website you were trying to open earlier.

Option 5 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles would be for the best. That should do it.
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Fatal error occurred while trying to sysprep
There are several kinds of errors you could encounter when you are running Windows 10 on a virtual machine. The Windows OS knows the difference between booting up in a standalone computer or in a virtual machine. This is why some specific drivers and system capabilities are used while emulating the Windows OS on software and during this phase, there are times when the System Preparation may throw up an error that says, “A fatal error occurred while trying to sysprep the machine”. This kind of error arises due to a race condition wherein the Sysprep command tries to stop the Microsoft Distributed Transaction Coordinator or MSDTC service and the VMware tool tries to start the MSDTC service. You may also see the following messages logged in the Setuperr.log file:
  • [0x0f0082] SYSPRP LaunchDll:Failure occurred while executing ‘C:Windowssystem32msdtcprx.dll,SysPrepDtcCleanup’, returned error code -2146434815[gle=0x000000b7]
  • [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = -2146434815[gle=0x000000b7]
  • [0x0f00a8] SYSPRP WinMain:Hit failure while processing sysprep cleanup providers; hr = 0x80100101[gle=0x000000b7]
To fix the 0x0f0082, 0x0f0070, 0x0f00a8 Sysprep errors, you can check out two potential fixes. First, you have to check the status of the MSDTC service and the second one is to check the settings in the Windows Registry. Note that these fixes are proven to be effective on many users and apply to several versions of Windows, including Windows 10.

Option 1 – Check the status of the MSDTC service via Command Prompt

As mentioned, the error could be caused by the malfunctioning of the MSDTC service or it. Thus, you have to uninstall and reinstall the MSDTC service to resolve the problem and you can do that using Command Prompt. Follow the steps below.
  • In the Start Search, type “command prompt” and from the results, right-click on Command Prompt and then select the “Run as administrator” option to open it with admin privileges.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed.
  • Once you’ve opened Command Prompt, execute this command: msdtc –uninstall
  • The command you just entered will uninstall the MSDTC service. After that, you need to execute this second command to reinstall the service: msdtc –install
  • Now exit Command Prompt and check if the error is now fixed.

Option 2 – Check the Registry settings

  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and click OK or hit Enter to open the Registry Editor.
  • After opening the Registry Editor, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionSoftwareProtectionPlatform
  • From there, look for a DWORD value that’s named “SkipRearm” and double click on it.
  • Then change its value data to “1”.
  • Restart your computer to apply successfully apply the changes made and check if it was able to fix the error.
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One or more Network Protocols are missing
Windows 10 users a set of rules or standards called Network Protocols in communicating over the internet. These protocols are the ones that made sure that the data is correctly sent between computers. However, if any of the Network Protocol is missing in your Windows 10 computer, then you will most likely encounter a problem like not being able to browse the internet, or share files. For this, you can try to run the Incoming Connections troubleshooter: As you were not able to connect to your internet connection using your PC, you can try to run the Incoming Connections troubleshooter as it might resolve the problem. Refer to the following steps to run this troubleshooter:
  • Tap the Win + I keys to open Settings.
  • After opening Settings, go to Update and Security.
  • Next, navigate to the Troubleshoot pane and select the Incoming Connections section and click the Run Troubleshooter button to get started.
  • Wait until the troubleshooter is finished doing its job and then try connecting to your network again.
If after running the Incoming Connections troubleshooter you receive an error message instead that says, “Network Protocol is missing”, then here are some suggestions you need to check out to fix it. Take note that you must have admin privileges before you start troubleshooting the problem.

Option 1 – Try to update or rollback or uninstall the Network drivers

You might also want to update, roll back, or disable your Network drivers to fix the “This operation failed as no adapter is in the state permissible for this operation” error.
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and depending on your preference, you can either select “Update driver”, “Disable device” or “Uninstall device”.
  • After that, restart your PC and see if it helped in fixing the netio.sys Blue Screen error.

Option 2 – Try to reset Winsock, TCP/IP & Flush DNS

You might also want to try resetting Winsock, TCP/IP, and flushing DNS might help you resolve errors. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 3 – Diagnose the Network Adapter

To diagnose the Network Adapter, go to Control Panel > All Control Panel Items > Network Connections, and from there, look for the network adapter that could be causing the error. Note that if you are using a Wi-Fi connection, then it’s probably your Wi-Fi adapter, otherwise it has something to do with your Ethernet adapter. Just right-click on the problematic network adapter and select diagnose to troubleshoot.

Option 4 – Try to perform Network Reset

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:
  • Tap the Win + I keys to open Settings.
  • From there, go to the Network and Internet section.
  • Next, scroll down and look for “Network Reset” under the status pane.
  • After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.

Option 5 – Try importing Winsock settings from another computer

If resetting Winsock or the Network didn’t fix the problem, then you can try to import settings from a computer that’s in good condition. You need to have access to the registry to get this done and then export and import a couple of settings. Refer to these steps to get started:
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, go to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices
  • Next, look for two registry keys named “Winsock” and “Winsock2” and then right-click on each one of them and select the Export option.
  • Now copy the registry keys to a USB drive and then copy the keys on the PC in excellent condition.
  • Then double click on each one of them and it will install the WINSOCK keys.
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