Cannot save media from Microsoft Photos

The Microsoft Photos app is a useful tool that allows users to view, edit, as well as create videos on their Windows 10 computers. Although it works just fine most of the time, there are some instances when you might encounter some issues when using it. One of these issues is when you cannot save media from the Photos app after you’ve edited an image. This is most likely related to a permission issue. However, according to some users, they got the error where the edited media file can’t be saved. When you encounter this kind of error, you will see the following error in your Photos app:

“It looks like you don’t have permission to save changes to this file.

Try saving a copy instead.”

There are several options you can explore to resolve this error. You can try updating the Microsoft Photos app or verify the ownership of the destination folder. You can also re-register and reinstall the app. For more detailed instructions, make use of the options provided below.

Option 1 – Try to update the Microsoft Photos app

The first thing you can do to fix the problem is to update the Microsoft Photos app.

  • Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
  • Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 2 – Try to verify the ownership of the destination folder

The next thing you can do to fix the error is to verify the ownership of the folder because chances are, the location where you’re trying to save the file might not have enough permissions to read and write the file to the disk. Thus, you need to take ownership of the folder by following these steps:

  • Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
  • After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
  • Next, type and enter this command: TAKEOWN /F <path>
  • Note that the <path> is the location of the folder or file in File Explorer.
  • Now type and enter this second command: ICACLS <path> /grant administrators:F
  • Finally, once the command has been executed, restart your computer and then see if you can now access the folder or file.

Option 3 – Try resetting the Photos app

If the first option of restarting the background process of the Photos app didn’t work for you, you can try to reset the Photos app so that it will use the default factory settings. Note that this option works when you are experiencing this issue after making a couple of changes in the Photos app.

  • To get started in resetting the Photos app, open the Windows 10 Settings.
  • Then go to Apps > Apps & features.
  • After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
  • From there, you will see the Reset button, click on it and click and then click on it once more to confirm.

Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 4 – Try reinstalling the Photos app

If none of the first two options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:

  • Open the Windows PowerShell program with admin privileges and key in the following command:

Set-ExecutionPolicy Unrestricted

  • After that, execute this second command to re-register and reinstall the Microsoft Photos app.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.

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Further Information and Manual Repair

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Once this error is encountered, it will cause malfunction of update installs and display the following message:

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Solution

Error Causes

In an attempt to fix Error Code 0x80070020, it is important to pinpoint what the cause is. The most probable cause of this error is due to interference. This error code most likely occurs when there is another automatic update running, for instance, an Antivirus scanning in real-time. If you’re scheduled to have an automatic update during real-time scanning, the Windows 10 update might malfunction.

Further Information and Manual Repair

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Method One: Restart Your Device

Since Error Code 0x80070020 is most likely encountered due to interference during your update, the easiest method you can do is to close all opened programs and restart your device. After restarting, try to start the update process again.

Method Two: Disable Antivirus Temporarily

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Method Four: Execute A Clean Boot

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Option 3 – Run the DISM tool

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Error 2046 - What is it?

Error 2046 is an error code related to Adobe Flash Player. It usually occurs while watching movies or videos on the web browser. This error code may interrupt video display and hamper you from watching your favorite movies and videos.

Solution

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Narrowing down the reason for the occurrence of this error code is quite difficult virtually because it may trigger due to several reasons such as:
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Further Information and Manual Repair

The good news is that the error 2046 is not fatal. It is easy to fix. In fact, it is so easy to repair that you can do it all by yourself even if you are not a computer whiz. You don’t have to hire a professional and spend hundreds of dollars on repairs. Here are some of the many manual solutions that you can try to fix this issue on your computer screen:

Reinstall Adobe Flash Player

Since this error code is largely related to Adobe Flash Player, it is advisable to start by reinstalling the Flash Player. Here is a step-by-step guide to help you work through it.
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If it works perfectly, then the issue is resolved. If not, then try other methods given below.

Re-Enable Flash Player Add-on

Adobe Flash Player add-on is basically installed in IE (Internet Explorer) which is loaded each time you load IE. Sometimes the problem with this add-on can also generate error 2046.
  1. To resolve this, open Internet Explorer and press Alt-Key.
  2. Select tools and then manage add-ons.
  3. Now select Adobe Flash Player Active X and then click disable tab.
Once that’s done, restart the web browser and repeat the same steps but this time click enable button. This will hopefully resolve the issue.

Unblock Ad Blocking Products

Sometimes error 2046 may pop up on your screen if you use ad-blocking products like AdBlock Plus. If so, then try uninstalling ad-blocking products installed on your PC to fix the issue.

Install Window Update

Microsoft releases new updates every now and then. These updates are made with the objective of solving bugs and run-time errors like error 2046. Therefore if the error code is related to Windows updates then to resolve it is it advisable to launch the Windows update program and update your operating system. For this, click Start, All Programs, and then click Windows Update. Now click the Check for updates button and download and install the new updates. Once that is complete, restart your PC to bring changes into effect.

Scan for Malware and Look For Registry issues

Whether the issue is related to malware or the registry, it is recommended to download Restoro. This is a next-generation and a multi-functional PC Fixer embedded with a powerful antivirus and a registry cleaner. Run it on your PC and scan for viruses and registry issues and click repair to resolve. It is user-friendly and compatible with all Windows versions. Click here to download Restoro to resolve error 2046.
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If you are trying to update your Windows 10 computer using Windows Update but encounter an error code 0x80242006, then you’ve come to the right place as this post will guide you in fixing this particular Windows Update error. This kind of error might be due to mishandling by the operating system. It could also be caused by the antivirus program or security software installed in your computer. When you encounter this error, you will see the following error message on your screen as you try to run Windows Update:
“0x80242006, WU_E_UH_INVALIDMETADATA. A handler operation could not be completed because the update contains invalid metadata.”
Here are some troubleshooting tips you can try to fix Windows Update Error 0x80242006.

Option 1 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following command and hit Enter after you key in one after the other.
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    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 2 – Run the Windows Update Troubleshooter

If resetting the Windows Update components didn’t work, you could also try running the Windows Update Troubleshooter as it could also help in fixing any issues related to Windows Update including this one. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 4 – Check the Background Intelligent Service and the Cryptographic Service

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
  • From the list of Services, look for the following services and make sure that their Startup type is as follows:
    • Background Intelligent Transfer Service – Manual
    • Cryptographic Service ­– Automatic
  • After that, check if the Service status of the listed services above are set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 5 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few while before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 6 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Update error 0x80242006. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • After that, wait until the process is finished and do not close the window as the process will probably take a couple of minutes.
  • Once it’s done, restart your computer.
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