Cannot save media from Microsoft Photos

The Microsoft Photos app is a useful tool that allows users to view, edit, as well as create videos on their Windows 10 computers. Although it works just fine most of the time, there are some instances when you might encounter some issues when using it. One of these issues is when you cannot save media from the Photos app after you’ve edited an image. This is most likely related to a permission issue. However, according to some users, they got the error where the edited media file can’t be saved. When you encounter this kind of error, you will see the following error in your Photos app:

“It looks like you don’t have permission to save changes to this file.

Try saving a copy instead.”

There are several options you can explore to resolve this error. You can try updating the Microsoft Photos app or verify the ownership of the destination folder. You can also re-register and reinstall the app. For more detailed instructions, make use of the options provided below.

Option 1 – Try to update the Microsoft Photos app

The first thing you can do to fix the problem is to update the Microsoft Photos app.

  • Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
  • Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 2 – Try to verify the ownership of the destination folder

The next thing you can do to fix the error is to verify the ownership of the folder because chances are, the location where you’re trying to save the file might not have enough permissions to read and write the file to the disk. Thus, you need to take ownership of the folder by following these steps:

  • Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
  • After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
  • Next, type and enter this command: TAKEOWN /F <path>
  • Note that the <path> is the location of the folder or file in File Explorer.
  • Now type and enter this second command: ICACLS <path> /grant administrators:F
  • Finally, once the command has been executed, restart your computer and then see if you can now access the folder or file.

Option 3 – Try resetting the Photos app

If the first option of restarting the background process of the Photos app didn’t work for you, you can try to reset the Photos app so that it will use the default factory settings. Note that this option works when you are experiencing this issue after making a couple of changes in the Photos app.

  • To get started in resetting the Photos app, open the Windows 10 Settings.
  • Then go to Apps > Apps & features.
  • After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
  • From there, you will see the Reset button, click on it and click and then click on it once more to confirm.

Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 4 – Try reinstalling the Photos app

If none of the first two options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:

  • Open the Windows PowerShell program with admin privileges and key in the following command:

Set-ExecutionPolicy Unrestricted

  • After that, execute this second command to re-register and reinstall the Microsoft Photos app.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Nearby Sharing is not working in Windows
Windows 10 has a lot of several useful features and one of them is the Nearby Sharing feature. You can access this feature by going to Start > Settings > System > Shared experiences. From there, switch on the Nearby Sharing option and select the folder where you want to download the files to. This feature is really useful as it allows you to share files. However, there were reports from a number of users recently stating that Nearby Sharing is not working on their Windows 10 computers. If you are one of the users facing this problem, you might want to try checking if the Windows 10 v1803 Update is installed on your computer or not. You could also try to check if Bluetooth supports low energy mode or you could also try bringing the device closer or check if the adapter has Bluetooth version 4.0 or later. For more information, refer to each one of the given options below.

Option 1 – Try checking if Windows 10 v1803 Update is installed

To check if the Windows 10 v1803 Update is installed on your computer, go to Start > Settings > System > About. From there, scroll down to the Windows specifications and check the Version. If it is 1803 or above, then the Nearby Sharing feature should be active on your computer. However, if you find that Windows 10 v1803 Update is not installed yet, then you need to update your computer to its latest version and then see if it fixes the problem or not.

Option 2 – Verify if Bluetooth supports low energy mode

Although low energy mode is not really necessary in using Nearby Sharing, there are some Bluetooth terminals that support low energy mode which makes a lot of difference. Thus, you need to check if Bluetooth in your computer supports low energy mode by following these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
  • After that, expand the list of Bluetooth adapters, and then right-click on your adapter and select Properties.
  • Go to the Details tab and select Bluetooth radio supports Low Energy Central Role from the drop-down menu and if its value says “<true>”, it means that your Bluetooth supports low energy mode, otherwise, it doesn’t.
  • If your Bluetooth does not support low energy mode, then you might want to consider purchasing an external one.

Option 3 – Try bringing the devices closer

Nearby Sharing might not work if your devices are not close enough. Thus, you need to bring your devices closer together and see if it fixes the problem. And when you do, make sure that Network Sharing is switched on for all the concerned devices.

Option 4 – Make sure that you’re using Bluetooth version 4.0 or later

For you to use the Nearby Sharing feature, you have to make sure that the adapter for all the concerned devices is using Bluetooth version 4.0 or later. So if one of the devices or if all the devices are not using this version or later versions, then you must buy an external Bluetooth adapter for you to enjoy the Nearby Sharing feature.
Read More
How to create a public VPN Server on Windows
As you know, a Virtual Private Network or VPN is used to access a particular network from another network which is why it is also referred to as a mini-internet. Moreover, you can use it in two ways. One, you can use it to get you access to a closed server which means that you would not be getting access to the internet. Second, you can also use it to access a set of resources while at the same time get access to the internet. However, what if you want to access your resources at home even when you’re away? And what if you want to use the private server at home or at your office even when you’re away? This is where the callout for a VPN server for yourself comes in. And so in this post, you will be guided in how you can create a public VPN server on your Windows 10 computer. Follow each one of the given steps below to get started. Step 1: Find your IP address. This step is rather simple since all you have to do is open Control Panel > Network and Internet > Network and Sharing Center. From there, click on “Local Area Connection” and then click on Details where you’ll see your IP address next to “Autoconfiguration IPv4 Address”. Step 2: Next, set up port forwarding on your router. In this step, you will have to configure port forwarding in your router so that you would be able to connect to the VPN server through a public network like the internet.
  • Log in to the Admin Panel of your router. You have to do this since your router will be the gateway for your access to the network.
  • After you’re logged in, look for the “Port Forwarding” or “Applications and Gaming” or “NAT/QoS” menu tab and other similar names.
  • Now you need to set the port number to 1723 for connections based on Point to Point Tunneling Protocol.
  • Then save the configuration and reboot your router.
Step 3: Set up a VPN server on Windows 10.
  • In the Cortana search box, type “ncpa.cpl” and click on the related entry from the search results.
  • After that, tap the Alt + F keys to bring down the File Menu and then select New Incoming Connection which will open a mini window where you can allow the user accounts on the particular machine to access the VPN connection.
  • On the other hand, you can also click the “Add someone” button so that you can add someone else to the whitelist that can access the connection.
  • Now click on Next and you’ll see an option to select how people will connect to the network. Check the checkbox for the “Through the Internet” option.
  • After that, you will see a page where you have to configure the network. Just select IPv4 and then click on Properties.
  • From there, you will be asked to continue some additional settings like letting users access your Local Area Network or how IP addresses will be allocated to these users. Click on OK to save the changes you’ve made.
  • Click on Allow Access after you configure the network. And if you want to, you have the option to print this information for future reference or for the client machine.
  • Now click on Close to exit the configuration process.
Step 4: Allow the VPN Connections through the firewall In this step, you will have to allow the VPN connections through the firewall.
  • In the Cortana search box, type “Allow an app through Windows Firewall” and click on the related search result to open the intended Windows Firewall settings.
  • Next, click on Change Settings.
  • Then scroll down to check if Routing and Remote Access is Enabled for both the Public and Private networks and click on OK.
Step 5: Set up a VPN connection on Windows 10 Now all that’s left for you to do is to set up a VPN connection on Windows 10.
  • Go to Settings > Network and Internet.
  • From the list of options given, click on VPN located on the left pane to see the related settings.
  • After that, click on the “+” icon to add a VPN connection.
  • Next, select Windows Default under VPN Provider and under the Connection Name, input your VPN’s name, and then enter the IP address you got from the VPN service provider under the Server name or address section.
  • Now select PPTP under VPN type since it is the most commonly used protocol for VPNs.
Read More
How to Fix ntdll.dll crash Error on Windows
DLL files, also known as Dynamic Link Libraries are external parts of applications that run on Windows as well as other operating systems. Almost all applications are not complete in themselves and store code in different files. In this post, we will be discussing one DLL file called ntdll.dll. It is described as “NT Layer DLL” which means that it contains some Kernel functions that help in the normal functioning of the Windows operating system. It is created by Windows in the System32 folder when the OS gets installed. This file can serve different programs simultaneously by providing them with different Kernel functions which support the programs’ performance. However, if you encounter the ntdll.dll file error on your Windows 10 computer, read on as this post will guide you in fixing the problem.

Option 1 – Try to re-register the ntdll.dll file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and un-register the OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /u ntdll.dll
    • exe ntdll.dll
  • You should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 2 – Disable problematic Internet Explorer add-ons

There are instances when some add-ons in the Internet Explorer browser can cause the ntdll.dll file crash error. Thus, you need to disable some add-ons in Internet Explorer and then check if it fixes the problem.

Option 3 – Try running the DISM tool

You might want to repair potentially corrupted files in your system as having them could also trigger the ntdll.dll file crash error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the DCOM error is now fixed.

Option 4 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job.

Option 5 – Try to replace the DLL file with a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:WindowsSystem32
    • x64: This PC > C:WindowsSysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 6 – Try scanning your computer using Windows Defender

The ntdll.dll file crash error might also be infected with malware or virus and to eliminate it, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
Read More
Razer Hazel, an RGB mask for max protection
Razer HazelThe world today is still sadly under pandemic and by the looks of it, COVID-19 is here to stay, well at least for some time in the near future. Razer seems to think so as well since their upcoming gear is not really what you would expect. Enter Hazel, a new and upcoming Razer smart mask.

Protection

Hazel mask has a high bacterial surgical N95 filter with fluid resistance that will protect you against large droplets and splashes. A detachable active ventilator regulates airflow and is capable of filtering around 95% of airborne particles. Mask comes with a special charging case that has an auto sterilization UV light that will kill bacteria and viruses inside the case interior while it charges. When the mask is recharging it will change color from red to green visually showing the level of the current charge. Mask of course has easy to replace filters inside ventilators and Razer is standing by that fully charged mask will last enough for full-day use. An active ventilation system brings cool air while releasing breathing heat at the same time drastically reducing CO2 inside the mask that could produce dizziness and headache. Silicon guard is on its edge gluing to around your face in order to prevent exterior air sneaking inside the mask and positioning it firmly so it does not rest on your lips in order for easier and clearer communication.

Hazel personalization and technical features

Hazel has a clear and transparent design making it better for social interaction since other people will be able to see your lips and smiles thus making it more natural. A low light mode that turns on automatically when it is dark outside is also aimed for easier communication. Speaking of communication, the mask comes with voice Amp technology that has a built-in mic and amplifier thus making your voice lines clear so you are not muffled when wearing the mask itself. Your friends and other people will be able to hear you like you are not wearing a mask at all. Thicker air loops apply less pressure on ears and can be adjusted for a more secure fit, while the mask itself can be custom-made to fit your face shape. And of course Hazel comes with 16.8 million colors and a suite of effects with Razer Chroma RBG
Read More
A Quick Guide to Fixing Error 0x80010108

What is Error 0x80010108?

Error 0x80010108 is a Windows Live Photo Gallery error. This error prevents the Windows PC user from viewing photos. The error code is often displayed in the following format:
‘An error is preventing the photo or video from being displayed’ Error code 0x80010108

Solution

Restoro box imageError Causes

The error 0x80010108 occurs due to multiple reasons including:
  • The issue in Windows Live Essential Settings
This error occurs while using Windows Photo Gallery but it is actually related to the Windows Live Photo Viewer within the Windows Live Essentials software.
  • Viral Infection
  • Registry Issues
To view the photos on your Windows PC, it is advisable to fix the problem right away. Furthermore, you should also not delay in fixing this problem especially if the underlying causes are related to the registry or viral infection. These can pose serious system and security threats including system failure, crash and data breaches.

Further Information and Manual Repair

To resolve this error on your system, you don’t always have to hire a technical expert or be a technical whiz yourself. Here are some easy and effective methods to resolve error 0x80010108 on your PC immediately:

Method #1

To repair Windows Live Essential Software Settings, go to the start menu and then click the control panel. Now in the control panel go the option Programs. In the programs click the tab programs and features and then select Windows Live Essentials and click repair tab. Once the settings are repaired, restart your PC to activate changes.

Method #2

Go to the start menu and type regedit.exe and then press enter. Type the following key: HKEY_CLASSES_ROOT WindowsLive.PhotoGallery.bmp.15.4 shell open DropTarget then right-click DropTarget and then Rename. Prefix a hyphen so that it becomes “-DropTarget”. Now type the following for each GIF/ICO/JPG/PNG/TIF file types: HKEY_CLASSES_ROOTWindowsLive.PhotoGallery.gif.15.4 shellopen DropTarget HKEY_CLASSES_ROOT WindowsLive.PhotoGallery.ico.15.4 shell open DropTarget HKEY_CLASSES_ROOT WindowsLive.PhotoGallery.jpg.15.4 shell open DropTarget HKEY_CLASSES_ROOT WindowsLive.PhotoGallery.png.15.4 shell open DropTarget HKEY_CLASSES_ROOT WindowsLive.PhotoGallery.tif.15.4 shell open DropTarget

Method #3

Download Restoro on your PC to scan for both registry issues and malware. Restoro is a multi-functional PC Fixer embedded with utilities like a powerful registry cleaner, an antivirus, and a system optimizer to name a few. The registry cleaner scans and detects all registry-related issues. It removes all unnecessary files damaging the registry and corrupting the registry settings. Simultaneously, the antivirus removes all kinds of malicious software affecting your PC including spyware, viruses, and Trojans. The system optimizer feature ensures that your PC works at the optimal level and does not slow down during and after the cleaning process. Restoro is efficient and safe. It has a user-friendly interface and simple navigations which makes it quite easy to operate. It can be downloaded on all Windows versions including. Click here to download Restoro to resolve error 0x80010108.
Read More
How to Fix Windows 10 Error C1900107

Error Code C1900107 – What is it?

Error code C1900107 is associated with an issue with upgrading to Windows 10. If you are trying to upgrade your Windows 7, Windows 8, or Windows 8.1 to Windows 10, you might have trouble doing it and you might come across this error C1900107. The error prevents you from upgrading to Windows 10 no matter what you do. Common symptoms of this error:
  • The update process continues for a long time and never ends.
  • The update process ends suddenly and a message says “Failed: 1 update. Errors found: Code C1900107. Windows Update encountered an unknown error.”
  • The update process fails after trying multiple times.

Solution

Restoro box imageError Causes

Following reasons may be responsible for this error:
  • There is not enough space for Windows 10 files in the primary drive
  • There is not enough space in System Reserved Partition
  • Windows 10 files are faulty or corrupt

More Information and Manual Repair

Method 1:

Clean boot Windows 8 and Windows 8.1: Whenever you get some unexpected behavior on your Windows 8, the first thing you should do is try to resolve the issue by taking a diagnostic approach. Plenty of factors can be the cause for issues like slowdowns, BSODs, computer freezes, sudden reboots, etc. The best way to detect the problem is to perform a clean boot. Using a clean boot, you can find out if the Operating System is damaged by some third-party app or bad driver. You can exclude the influence of these factors and prevent them from loading. You should do 2 things before you proceed with the clean boot. First, check if any third-party application is causing the problem. If you disable all third-party apps from startup, it will help eliminate software conflicts.
  • Press the Windows + R on the keyboard. The Run dialog box will pop up.
  • Type MSConfig in the dialog box and click "OK".
  • The System Configuration utility will appear on the screen.
  • On the services tab of the System Configuration dialog box, tap or click to select the Hide all Microsoft services check box, and then tap or click Disable all.
  • On the startup tab of the System Configuration dialog box, tap or click Open Task Manager.
  • On the startup tab in Task Manager, for each startup item, select the item and then click Disable.
  • On the startup tab of the System Configuration dialog box, tap or click OK, and then restart the computer.
Now, close MSConfig.

Method 2:

The second step is a Safe boot. Follow the steps below for a safe boot:
  • Press Win + R shortcut keys on your keyboard. The Run dialog will appear on the screen. Type MSConfig and press Enter.
  • The 'System Configuration' application will appear on the screen.
  • Switch to the 'Boot' tab, select your Windows 8.1 entry and tick the 'Safe mode' checkbox.
  • Reboot your PC to enter the Safe mode of Windows 8.1.
  • After you finish troubleshooting in Safe Mode, run MSConfig again from Safe Mode and uncheck the checkbox from step 2.

Method 3:

For this method, you will need to find the $Windows.~BT Folder in your primary drive which is C:. This folder might contain corrupt files which are preventing you from installing Windows 10. The folder is hidden and we need to unhide it. Follow the steps below:
  1. Open File Explorer or alternatively double click on This PC or My Computer.
  2. Now from the top option click on View, The Check the Box that says Hidden items.
  3. Now you will be able to see hidden files and folders. Navigate to C:$Windows.~BT and Rename the folder to something like $Windows.~BT1.
  4. Now, try downloading Windows 10 again. The installation process should go through this time without any errors like code C1900107.
Method 4: If the above methods fail, try this method:
  1. Go to C:\Windows\Software Distribution\Download. Now delete all the files from this download folder. Remember, do not delete the folder itself, and just delete the files.
  2. Now, delete the $Windows.~BT Folder. This might ask you for administrator permission. Simply click yes.
  3. Now try to install or upgrade to Windows 10. This method should work fine and there should be no error code C1900107.
If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
Read More
Fix igfxem.exe application error in Windows 10
When you get an igfxem.exe error in Windows, it is not really clear what does this means, usually, Windows throw us some code or we get a DLL error, rarely we get an EXE error. So what does this error means? Intel Graphics Executable Main Module, shortly called as IgfxEM module is a part of the Windows operating system. When you run Microsoft .NET Framework applications that use the AS/400 Data Queue ActiveX control (Mseigdq.dll) to read from and to write to IBM iSeries (AS/400) data queues, you may experience this error. In order to overcome this error and cope with it try the following things:
  1. Increase Virtual Memory

    Go to the Start Menu and click on Settings. Type performance. Choose Adjust the appearance and performance of Windows. In the new window, go to the Advanced tab and under the Virtual memory section, click on Change. At the bottom of the new window, check what the Recommended value is and how it compares to Currently allocated. If the current setting is significantly less than the recommended, uncheck the Automatically manage paging file size for all drives box at the top of the same windows and then click on Custom size. Enter the Recommended value in the Initial Size box, and a larger figure in the Maximum size box. Click OK to save the new settings.
  2. Download and update .NET framework

    Go to the Microsoft website and download the latest .NET framework. Once the download is complete, install the package following onscreen instructions.
  3. Reinstall INTEL graphic drivers

    Go to the intel website and download the latest graphic drivers for your graphic card model. Once the download is complete, install the package following onscreen instructions.
  4. Run SCF scan

    If all else fails, run command prompt and inside type sfc /scannow
Read More
Fix Update and MS Store Error code 0x80070424
As you know, both the Windows Update and Windows Store are inter-dependable services in Windows 10 operating system. So when one of these services encounters an error like the “0x80070424, ERROR_SERVICE_DOES_NOT_EXIST”, the other service will most likely get this error as well. Note that this kind of error can occur to both the Windows Update Standalone Installer and to the Windows Update section in the Windows 10 Settings app. Some users also reported getting this error while trying to update Windows Defender as well. You can see the following error message in the Windows Update Standalone Installer:
“Installer encountered an error: 0x80070424, The specified service does not exist as an installed service.”
While you’ll see the following error message in the Windows Store:
“The were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070424).”
To fix this error, you can try to re-register the Background Intelligent Transfer Service DLL file or run the Windows Update and Store apps troubleshooters. You can also reset the Windows Update-related folders or the Microsoft Store or fix the Windows Update files by using the DISM tool. On the other hand, you can also use the Registry Editor or check Windows Services. For more details regarding these potential fixes, refer to each one of the given options below.

Option 1 – Try to re-register the Background Intelligent Transfer Service DLL file

You may have to re-register the Background Intelligent Transfer Service DLL file using the regsvr32.exe before you can successfully install the program and fix ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and un-register OLE controls as DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • regsvr32 Qmgr.dll /s
    • regsvr32 Qmgrprxy.dll /s
Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.
  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully.
  • Now restart your computer and check if the error is now fixed.

Option 2 – Try to run the Windows Store or the Windows Update Troubleshooters

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error code 0x80070424. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • On your right hand side, scroll down to find the Windows Store Apps and then click on Run the troubleshooter option and see if it fixes the problem.
Note: You can also try running the Windows Update troubleshooter to fix the error. You can run it under the Windows Update section of Update & Security.

Option 3 – Delete the files from Software Distribution Folder & Catroot2 folders

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to these steps.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic and the MSI Installer
  • Next, got to the C:WindowsSoftwareDistribution folder and get rid of all the folders and files there by tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 4 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterwards, try opening Microsoft Store again and then see if Error Code 0x80070424 is resolved or not.

Option 5 – Try to check the Windows Update or WU setting in the Registry

  • Tap the Win + R keys to open the Run utility and type “regedit” in the field and tap Enter to open the Registry Editor.
  • Next, go to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsWindowsUpdate
  • Here, look for the DWORD named “DisableWindowsUpdateAccess” and double click on it and then set its value data to “0”.
  • Exit the Registry Editor once you’re done and restart your computer.

Option 6 – Try to check the status of some Windows Update Services

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
  • From the list of Services, look for the following services and make sure that their Startup type is as follows:
    • Windows Update Service – Manual (Triggered)
    • Background Intelligent Transfer Service – Manual
    • Workstation Service – Automatic
  • After that, check if the Service status of the listed services above are set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 7 – Run the DISM tool

You can also run the Deployment Imaging and Servicing Management or DISM tool to fix the error code 0x80070424. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
  • Once it’s done, reboot your computer and check if it has fixed the error.
Read More
Something went Wrong. Try to reopen later
Windows update issue may come up when the configuration for windows update service is not properly configured or this error can also come up when there is corrupt windows installation. Before trying any of the given solutions to this error try first to clean boot your Windows and turn off any 3rd party utility application. If this method fails move to the provided solutions.
  1. Change startup type of UOS service to automatic

    UOS or The Update Orchestrator Service is essential for proper Windows updates. If this service is by any means turned on manual it could be the reason for error since it can create incompatibility between OS modules, if this is the case, setting it to automatic will solve the issue. Press CTRL + SHIFT + ESC on your keyboard to bring the task manager up and click on the services tab. In the services find orchestrator service, right-click on it, and from the list of startup types choose automatic. Click on APPLY and reboot your computer.
  2. Try to fix it in the command prompt

    If the above method failed, try fixing the issue via command prompt. Press ⊞ WINDOWS + X to bring up the secret menu and start command prompt (administrator) In the command prompt write these lines one after another as they are finished: net stop bits net stop wuauserv net stop appidsvc net stop cryptsvc Ren %systemroot%SoftwareDistribution SoftwareDistribution.bak Ren %systemroot%system32catroot2 catroot2.bak Net Start bits Net Start wuauserv Net Start appidsvc Net Start cryptsvc After all this, reboot your system and check if updates are working properly.
  3. Try to fix it via registry editor

    Press ⊞ WINDOWS + R to bring run and type in it RegEdit, press ENTER find Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UsoSvc in the right part, find key START and change its value to 2 Reboot your system
  4. Try with a new user account

    If by any chance user account data is corrupted this may be the reason why we have this error. Create a new administrator user account Shut down your computer Turn in back ON and log in with the new account
  5. Perform SFC scan

    Press ⊞ WINDOWS + X and choose command prompt (administrator) type in: sfc /scannow This may take a while, sit back, let it finish, and try again windows update
That is all considering this particular error, we certainly hope that you have managed to fix it using any of provided solutions!
Read More
Error occurred while checking for updates in VLC
There is no doubt that the VLC media player is one of the best kinds of media players available today. However, it is not without any issues and one of the common issues encountered by users is VLC’s inability to be updated. And when you try to update VLC, you only get an error message saying, “An error occurred while checking for updates”. This inability to update VLC can be quite a headache for many users especially the ones who are facing other issues in VLC and has to update it in order to resolve them. So how will you update VLC and fix its issues when you can’t even update it in the first place? Worry not as this post will help you out. Refer to the suggestions laid out below to resolve the issue in updating VLC.

Option 1 – Check if VLC is not being blocked by the Firewall

There are instances when the Firewall like the Windows Defender Firewall blocks VLC for some unknown reason without your knowledge. Thus, you need to allow VLC to get past the Firewall in order for you to fix the issue else you won’t be able to send out a network communication. To do that, follow the steps below.
  • Tap the Windows key + I to open the Settings app.
  • Then click on the Update & Security option.
  • After that, click on Windows Security and click the Open Windows Defender Security Center option. This will open the Windows Defender antivirus and antimalware program.
  • From there, click on Firewall & network protection.
  • Next, click on Allow an app through Firewall. You should see a list of programs. Scroll down until you see VLC and make sure that all the boxes are ticked including the Public and Private ones.
  • Once you’re done, restart your PC and then try updating VLC again.
  • Just open VLC and select the Help menu and click on Check for Updates.

Option 2 – Try running the VLC media player as an administrator

There are programs designed for Windows 10 that won’t work fully unless some parameters are met. In most cases, starting the program as an admin should resolve the problem, thus, that’s what you have to do to try and fix the “An error occurred while checking for updates” in VLC.
  • First, right-click on the VLC Media Player desktop icon and then select the “Run as administrator” option or you could also right-click on the icon and click on Properties.
  • After that, click the Compatibility tab and then tick the box labeled “Run this program as an administrator”.
  • Next, click the OK button and then open VLC again and try updating it. That should fix the problem.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status