Installing or updating Google Chrome does not always go smoothly as there are times when it also encounters some errors like the error code 0x80072EE7. This kind of error in Chrome is most likely caused by the Windows Firewall or third-party Firewall (if you’re using one) that blocks the installation or update process. Aside from this known culprit, there are also other factors to consider such as corrupted or incompatible installation files or it could also be caused by some issue with your internet connection.
If you face this kind of problem when installing or updating Chrome, you will see the following error message on your screen:
“An error occurred while checking for updates: Unable to connect to the Internet. If you use a firewall, please whitelist GoogleUpdate.exe. (error code 7: 0x80072EE7 — system level).”
Whatever the cause of this error is, you need to use the options prepared below to fix it.
Option 1 – Whitelist the “googleupdate.exe” in Firewall
If the issue is really caused by the Firewall, you need to whitelist the googleupdate.exe program to fix the error. To do that, follow these steps:
- Tap the Win + E keys to open the File Explorer.
- Next, copy and paste the following location in the address bar and tap Enter to go there.
Control Panel/All Control Panel Items/Windows Defender Firewall/Allowed apps
- After that, click on the Change Settings button, and from the given list, look for Google Chrome.
- Now check both Private and Public connections for it and then click on OK and see if it fixes the error or not.
Option 2 – Disable the proxy server for LAN
If the problem has something to do with your internet connection, then you can try disabling the proxy server for LAN and see if that helps.
- Tap the Win + R keys to open the Run dialog box.
- Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
- After that, go to the Connections tab and select the LAN settings.
- From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
- Now click the OK and the Apply buttons.
- Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.
Option 3 – Check your VPN
If you are using a VPN application, then this option should apply to you, if not, skip this option and proceed to the next one. There are times when VPN software causes some issues like this error. If that’s the case, you can try to disable your VPN temporarily and see if the error is resolved or not and if turns out that your VPN is the culprit, you have to uninstall it and install a new one or its latest version. To uninstall it, follow the steps below.
- Tap the Win + R keys to open the Run dialog box
- Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
- From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
- After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.
Option 4 – Try to run the Chrome Cleanup tool
You might want to run Google Chrome’s built-in Malware Scanner & Cleanup tool as it could also help in getting rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and anything else that might overtake the network and could affect the performance of the browser.
Option 5 – Reset Google Chrome
Before you proceed, make sure that the Chrome browser is not running anywhere in the background via Task Manager. Once you’ve made sure that it’s no longer running, refer to these steps:
- Tap the Win + R keys to open the Run dialog box.
- Then type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and tap Enter to open this location.
- From there, look for the Default folder and then tap the Shift + Delete button and if a confirmation prompt appears, click on Yes.
- After deleting the Default folder, open Google Chrome and click on the three vertical dots icon located in the top-right corner to open the menu.
- Next, click on Settings and scroll down and then click on Advanced to open the Advanced Settings.
- Then scroll down until you see the “Reset and clean up” section and click the “Restore Settings to their original defaults” option.
- After that, you will see a confirmation box and from there, click on the Reset settings button to reset your Google Chrome browser.