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Headphone jack is not working on a laptop

In some cases, a couple of Windows 10 laptops, especially the newer ones that run the NVIDIA RTX series GPUs have been experiencing some problems, particularly with their headphone jacks which seem to be malfunctioning even though the internal speakers works just fine. And despite having all the drivers updated to their latest versions, the problem still occurs.

According to security experts, this kind of problem occurs on laptop computers that are manufactured by MSI and since there is still no workaround or reliable fix released by the company, in this post you will be guided on how you can resolve the problem with the headphone jack. So if you are using a laptop made by MSI and are experiencing the same issue, then you’ve come to the right place.

There are several potential fixes you can check out to resolve the problem, you can try to force reboot your computer or clean your headphone jack and then plug it back in properly. In addition, you could also try to update your Audio drivers or set your headphone as default. For more information, follow each one of the given options below.

Option 1 – Try to force reboot your computer

The first thing you can do is to force reboot your computer as this simple fix could help in fixing the problem. This option is quite simple, just make sure that before you do it, you have to save all your work.

  • First, turn on your computer and press and hold the power button for at least 30 seconds. You might notice the screen flashing or making any changes, just ignore it.
  • After that, plug out and plug in your computer and automatically turn it on.
  • Once done, check if the headphone jack is now working fine.

Option 2 – Try to clean the headphone jack and plug it properly

The next thing you can do to fix the problem is to clean your headphone jack and plug it back in properly. Make sure that you use a cotton swab in cleaning the headphone jack as there are instances where some dust might have settled in the port which results in issues like your headphone jack no working.

Option 3 – Try to update, rollback or reinstall the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.

  • Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.

Note: If updating or reinstalling the Audio driver didn’t work, you can go to the website of MSI and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try to set the headphone as the default device manually

There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:

  • First, right-click on the volume icon located on the system tray.
  • Next, select the Open sound settings option to open the Sound section in the Windows 10 Settings app.
  • From there, select the Control Panel for Sound on the rightmost column. This will open a new mini window.
  • After that, select your headphone under the Playback tab and click on the Set default button.
  • Once done, click on Apply and then OK buttons to save the changes made.

Option 5 – Try to run the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the headphones. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10.

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Fix 0x800704C8 Error in Windows 10
When you receive Error 0x800704C8 when trying to move a file inside Windows 10 operation is stopped and it can not continue leaving you with the file in its original location without a copy. Several issues can be the cause of this type of behavior and error and after some digging and analyzing we are bringing you various solutions for this error and how to fix it.

Ownership issues

It turns out that not having ownership of fie can cause this error and prevent you from copying it. For some reason, Windows can assume that file is owned or used by another application or process and thus prevents you from making a copy since you do not have ownership of it. Resolving this particular issue will require you to install a third-party application that is tailored for this kind of task. After some talk and research, we found out that there is a freeware application that can solve this issue quite fastly. Unlocker is the name and the download link is here. Once downloaded, install it and run it. Once inside the application browse to the location where you need to change the ownership, click on it to select it, and click OK. Use the No Action drop drown menu to select Move, then click OK

Antivirus Issue

As with other file and application issues, this error could also be a product of antivirus marking it inaccessible to Windows and thus preventing copy or move operation on it. note: Do not turn off Windows defender since it was proven that it is not the cause of this kind of error, so if you are using only Windows defender you can skip this solution. How temporary turning off each security suite is different and it depends on the application itself we can not cover in detail the procedure here. Go to your security suite manufacturer's website and get information there or if you want, go directly to applications and features inside Windows and uninstall the software.

Visual Studio issue

  • If the file you are trying to move is part of a Visual Studio project then the issue can be linked directly to Visual Studio itself, luckily the solution is quite easy. All you have to do it to exit Visual Studio and then run it with administrator privileges.
  • In order to run Visual Studio with elevated privileges locate its executable file and right-click on it.
  • Choose properties and go to the compatibility tab
  • Inside compatibility tab check box that says run this program as an administrator

Corrupted system files

If the previous solutions have not provided you with results then you have system file corruption that needs to be fixed. Move from one solution to another as presented below:
  1. Run SFC scan

    SFC scan is a built-in Windows tool for solving corrupted system file issues, it is fully automated and does not require from the user any kind of knowledge or information. To run it and scan the system do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) In command prompt type SFC /SCANNOW and press ENTER Wait for the process to finish, do not interrupt it and once it is done, restart your computer
  2. Run DISM scan

    DISM scan is similar to SFC scan but it tackles different types of system file corruption and it is recommended to run it also after SFC has been completed. Please note that for DISM scan to be successful you will need a stable internet connection since DISM will replace corrupted files with new ones downloaded from Microsoft. To run it do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) inside command prompt type: exe /online /cleanup-image /scanhealth followed by ENTER, then type: Dism.exe /online /cleanup-image /restorehealth also followed with ENTER. Leave scan to finish and reboot your PC
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Webpage was blocked (ERR_BLOCKED_BY_CLIENT)
If you are browsing the web but suddenly encountered the ERR_BLOCKED_BY_CLIENT error on your Chrome browser in Windows 10, read on as this post will guide you in fixing this problem. This kind of error has already been reported by a number of Chrome users and it seems that the problem has something to do with a plugin or extension. Here’s the exact content of the error:
“This webpage was blocked by an extension (ERR_BLOCKED_BY_CLIENT)”
This kind of error, as pointed out, could be caused by an extension or plugin on Chrome that is blocking the web page. It is also possible that the version of Chrome is obsolete or that there could be more than 100 bookmarks in the Bookmark Manager. Before you troubleshoot the problem, make sure that you download the latest version of Google Chrome and see if it fixes the error. If it didn’t, then you can try opening a web page in Incognito Mode or disable and remove the extension that’s causing the problem. You could also try to remove any surplus bookmarks.

Option 1 – Try to open the web page in Incognito Mode

The first thing you can do to fix the problem is to try opening the web page in Incognito Mode. When your browser is in this mode, it will work without extensions. This would help in fixing the problem especially if it was caused by some extension or toolbar in your browser. All you have to do is open any web page in Chrome and tap the Ctrl + Shift + N key combination to open a window in Incognito Mode.

Option 2 – Try to disable and get rid of the problematic extension

After you’ve isolated the problem and have determined that an extension is the one that’s causing it, then the next thing you have to do is to disable or get rid of that extension.
  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.
Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 3 – Try removing surplus bookmarks

If your Chrome browser is already supporting more than 100 bookmarks, you might want to consider deleting them as it could also be one of the reasons why you’re getting the ERR_BLOCKED_BY_CLIENT error. To remove these bookmarks, just open the bookmark library by typing this address “chrome://bookmarks/” in the address bar of Chrome and tap Enter and press Shift and then select the surplus bookmarks by using the arrow keys. After that, click Delete to get rid of them.

Option 4 – Try clearing browser data

There are times when some data in the browser is conflicting with the loading of the website and triggers errors like ERR_BLOCKED_BY_CLIENT. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.
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Can’t type in Win apps, Search, Cortana, etc.
If you are typing inside the Search bar, Cortana, Taskbar, Windows 10 apps, etc., and then everything seems invisible then read on as this post will guide you in fixing this issue. At first, you might think that something is wrong with your keyboard but it really has nothing to do with it. The problem actually lies with the apps from Microsoft Store. Thus, if you can’t type anything in any of the apps from Microsoft Store in Windows 10, refer to the options given below to fix them.

Option 1 – Ensure that ctfmon.exe is running

Ctfmon.exe is a Microsoft process in Windows 10 that controls the Alternative User Input as well as the Office Language bar. In other words, it enables end-users to control the computer using on-screen keyboard inputs, speech, and even pen for various languages. It would be better if you launch the program once by going to the C:/Windows/system32 folder. Doing so will ensure that whatever API is needed for the keyboard typing to work properly again. You also have to make sure that its startup status is not disabled. In addition, you can also try the following steps, alternatively.
  • Open the Task Scheduler.
  • Then go to Microsoft > Windows > TextServicesFramework.
  • And on the MsCtfMonitor, right-click and enable the task.
  • Now restart your computer.
This will ensure that all the text boxes will start to work again. And if the task MsCtfMonitor is missing from the list of tasks, you can import it with the XML file from basics.net. Then download and create a task to run it each time you log in to your PC.

Option 2 – Use the Windows Store Apps Troubleshooter

You might also try running the Windows Store Apps Troubleshooter as it can help in resolving issues with the Windows Store apps. This built-in tool can resolve most of the app-related problems. To use it, go to Settings > Update & Security > Troubleshooting > Windows Store Apps and from there, click the start the troubleshooter button. The Windows Store Apps Troubleshooter will scan the computer for any issues with the Windows store apps and will automatically fix them if it finds any.

Option 3 – Re-register all the Windows 10 UWP apps using PowerShell

  • First, make sure to close all the running applications on your computer.
  • Next, in the Start search, type in PowerShell and right click on the result, and select the “Run as administrator” option.
  • After that, type the following commands to re-register the Windows 10 apps. Make sure to hit Enter on each line:
    • reg delete "HKCUSoftwareMicrosoftWindows NTCurrentVersionTileDataModelMigrationTileStore" /va /f
    • get-appxpackage -packageType bundle |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + "appxmetadataappxbundlemanifest.xml")}
    • $bundlefamilies = (get-appxpackage -packagetype Bundle).packagefamilyname
    • get-appxpackage -packagetype main |? {-not ($bundlefamilies -contains $_.packagefamilyname)} |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + "appxmanifest.xml")}

Option 4 – Try to run the DISM tool

You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help in fixing the problem.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your PC.
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Cannot save media from Microsoft Photos
The Microsoft Photos app is a useful tool that allows users to view, edit, as well as create videos on their Windows 10 computers. Although it works just fine most of the time, there are some instances when you might encounter some issues when using it. One of these issues is when you cannot save media from the Photos app after you’ve edited an image. This is most likely related to a permission issue. However, according to some users, they got the error where the edited media file can’t be saved. When you encounter this kind of error, you will see the following error in your Photos app:
“It looks like you don’t have permission to save changes to this file. Try saving a copy instead.”
There are several options you can explore to resolve this error. You can try updating the Microsoft Photos app or verify the ownership of the destination folder. You can also re-register and reinstall the app. For more detailed instructions, make use of the options provided below.

Option 1 – Try to update the Microsoft Photos app

The first thing you can do to fix the problem is to update the Microsoft Photos app.
  • Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
  • Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 2 – Try to verify the ownership of the destination folder

The next thing you can do to fix the error is to verify the ownership of the folder because chances are, the location where you’re trying to save the file might not have enough permissions to read and write the file to the disk. Thus, you need to take ownership of the folder by following these steps:
  • Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
  • After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
  • Next, type and enter this command: TAKEOWN /F <path>
  • Note that the <path> is the location of the folder or file in File Explorer.
  • Now type and enter this second command: ICACLS <path> /grant administrators:F
  • Finally, once the command has been executed, restart your computer and then see if you can now access the folder or file.

Option 3 – Try resetting the Photos app

If the first option of restarting the background process of the Photos app didn’t work for you, you can try to reset the Photos app so that it will use the default factory settings. Note that this option works when you are experiencing this issue after making a couple of changes in the Photos app.
  • To get started in resetting the Photos app, open the Windows 10 Settings.
  • Then go to Apps > Apps & features.
  • After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
  • From there, you will see the Reset button, click on it and click and then click on it once more to confirm.
Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 4 – Try reinstalling the Photos app

If none of the first two options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:
  • Open the Windows PowerShell program with admin privileges and key in the following command:
Set-ExecutionPolicy Unrestricted
  • After that, execute this second command to re-register and reinstall the Microsoft Photos app.
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.
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Fix Windows Update Error 0x8024500C
If you encounter error 0x8024500C after a Windows Update or when you were trying to update Windows Store apps, read on as this post will guide you in fixing the problem. This kind of Windows Update error indicates that the Windows Update service has been blocked. Here are some suggestions you could check out to resolve the Windows Update error 0x8024500C on your Windows 10 computer.

Option 1 – Try checking the status of all the Windows Update Services

You need to check if all the Windows Update Services are up and running or not. To do so, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter to open Windows Services.
  • From the list of Services, look for the following services that support Windows Update:
    • Background Intelligent Transfer Service (BITS)
    • Delivery Optimization
    • Windows Update
    • Windows Update Medic Service
  • Once you’ve found them, check if they are running just fine or not. if not, you can right-click on each entry and click on Start.

Option 2 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update Error 0x8024500C. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try downloading and installing the Windows Updates manually

Error 0x8024500C might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 4 – Try checking the Registry settings

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this registry path: HKEY_LOCAL_MACHINESoftwarePoliciesMicrosoftWindowsWindowsUpdate
  • Then double click on “DisableWindowsUpdateAccess” located at the right side of the panel and make sure that its value is set to “0”. If not, you have to change it to “0”.
  • Now restart your computer and check if error 0x8024500C is now fixed or not

Option 5 – Disable the Proxy server

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again.

Option 7 – Perform a System Restore

Performing System Restore might help you in fixing the Windows Update error 0x8024500C. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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How to Fix ‘Your Computer is Low on Memory’ Error
Low on Memory is a Windows PC memory leak error. You may come across it out of the blue however, there are various underlying reasons for this PC error. It is like a warning sign that indicates memory/RAM issues on your system. The ‘Your Computer is Low on Memory’ error means that your PC does not have enough memory space for all the activities you are trying to perform. Due to this error, your Windows and programs can also stop working. If this error is not fixed timely it can lead to serious PC threats like valuable data loss and hard disk corruption. Along with this memory error, you may also come to experience other types of signs including PC poor performance, speed issues, out-of-memory notifications, and display problems.

Solution

Restoro box imageError Causes

The ultimate and the underlying cause of low memory error is data overload in the RAM which triggers registry issues. To understand this better, here is a comprehensive explanation. The computer has 2 types of memory, RAM (Random Access Memory) and virtual memory. All programs and activities that you do on your computer are saved by the registry in the RAM. This includes obsolete and unnecessary files too like junk files, cookies, internet history, temporary files, invalid registry entries, and bad registry keys. Due to poor PC maintenance practices, these files accumulate in the RAM, thereby overloading it. Also, all programs on the PC use RAM to run. So, when there isn’t enough RAM for the program you are trying to run on your system, Windows temporarily moves information that would normally be stored in RAM to a file called a paging file which is also referred to as the virtual memory. By moving the information to and from the paging file- the virtual memory, Windows temporarily frees up enough RAM for programs to run smoothly. However, when you start running more programs than the RAM installed on your PC can support, low memory errors begin to occur. It triggers that the computer is out of RAM and is also low on virtual memory.

Further Information and Manual Repair

PC users should know that this is a critical error therefore it is advisable to fix it immediately before the damage sets in. Here are some of the best solutions that you can try to resolve Your computer is low on memory and similar memory leak errors on your system.

1. Run Few Programs at a Time

This is a temporary solution to prevent low memory problems.  By running a few programs at one time you can easily keep this memory error away from popping on your computer screen. However, this can cause you inconvenience if you run several programs together to perform different tasks simultaneously.

2. Increase the Virtual Memory Size

Though Windows automatically attempts to augment the virtual memory size the first time you experience ‘low on memory issues; however this again is a temporary way out of this problem. But if you are looking for a solution that can resolve these memory issues for a long time, then you can try manually increasing your PC’s memory size. Increase it up to a maximum size this is by the way determined by the amount of RAM installed on your system. Nonetheless, the drawback of this solution is that increasing the paging file size can reduce your PC performance. It can make your programs run more slowly.

3. Install More RAM

Another solution to resolve low on memory issues is to install more RAM. To do this first check your system properties to see the size of the RAM already installed on your PC. To do this press the Windows key+ Pause/Break key this will open system properties. If the RAM size is lower than 2 GB then you need to install more RAM. But if it is more then you should look for two things one check the piece of software that is causing the problem and secondly you need to clean the registry and remove the unnecessary files from your RAM and hard disk. This would free up space dramatically and resolve the low memory issue right away.

4. Download and Run Restoro, Registry Cleaner on your System

To clean the registry and wipe out unnecessary and obsolete files overloading your RAM and disk space, you should download Restoro. Restoro is a next-generation and highly functional error cleaner. By running this error cleaner on your system, you can easily scan for junk stored in your RAM and hard disk and remove it in seconds, clearing up ample disk space. This will resolve all your PC memory-related issues. Furthermore, it repairs the damaged files and restores the registry too. It spares you from the hassle of installing more RAM or virtual memory. Since this PC repair tool also functions as a system optimizer, it simultaneously boosts the speed of your system thus resolving speed issues too, all in one go. Restoro is a bug-free and efficient tool. It has a user-friendly interface making it easy for all levels of users to operate and run it on their systems. Furthermore, it is compatible with all Windows versions including Windows 7, 8, XP,  Vista & 10. Click here to download Restoro to resolve Low on Memory issues on your PC in seconds!
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Cortana can’t connect to the Internet
One of the most sophisticated Artificial Intelligence or AI assistants there is in the market is Cortana. However, no matter how sophisticated this AI assistant may be, there are still times when you encounter issues with it. So if your Cortana is not connecting to the internet, worry not for this post will guide you in fixing the problem. This connection issue in Cortana might have something to do with the settings, network connectivity, or your Microsoft account. In addition, it could also be that the Firewall or antivirus program interferes with its connection. Whichever the case is, here are some possible solutions that could help you resolve the problem.

Option 1 – Try to power cycle the modem, router, and computer

  • Connect the modem, router, and the PC hard-wired and then switch all of these three devices off.
  • Turn on the modem and wait for 30 seconds.
  • Turn on the router and wait for 30 seconds as well.
  • Finally, turn on the computer and check if you can now successfully connect to the internet.

Option 2 – Check if your router or ISP is properly working

Since the basis for this issue is that Cortana is not connecting to the internet even though you are able to access websites using your browser, you might want to check your router or ISP (Internet Service Provider) and see if they’re functioning properly.

Option 3 – Try changing your internet connection

You can also try changing your internet connection and see if it fixes the problem. If you are using Ethernet, you can try connecting to a Wi-Fi connection and see if Cortana is able to connect or not.

Option 4 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter. Note: You can also run the Network Troubleshooter as it can also help in resolving the issue especially if the problem is in the network.

Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 7 – Try resetting Cortana

  • Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.

Option 8 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.
  • First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
  • Next, type the following command and hit Enter to execute it:
Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
  • Restart your computer and check if Cortana is now able to connect.
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How to Fix MULTIPROCESSOR_CONFIGURATION_NOT_SUPPORTED error in Windows 10
If you are using a Windows 10 PC that has different processors clubbed together, chances are you might encounter an error saying, “MULTIPROCESSOR CONFIGURATION NOT SUPPORTED” during a Windows upgrade or software installation. This error is actually caused by a bug check with a value of 0x0000003E. This error also indicates that the processors in your computer are asymmetric in relation to one another. So if you want to upgrade you need to have all the processors of the same type and level. But worry not for this guide will help you in fixing this error. The MULTIPROCESSOR_CONFIGURATION_NOT_SUPPORTED error can occur in several cases such as during an installation of Windows 10, or when the driver is loaded, or when Windows Start or Shutdown and the chances of you getting a blue screen is very much high. To fix this error, refer to the options given below and make sure to follow them carefully.

Option 1 – Try to disable the Hyper-Threading in your BIOS

Hyper-Threading in the BIOS lets a processor (multi-threaded) run various tasks in a simultaneous manner. To disable this, here’s what you have to do:
  • Restart your computer and boot into it right after. To do that, tap the F2 key.
  • Once you’re in the BIOS, locate the Hyper-Threading option which should be located under the Performance section along with other options like Multi-core support, Rapid Start technology, and many more.
  • Disable Hyper-Threading and then make sure to save the changes and exit BIOS.
Note: Although Hyper-Threading is only used when necessary, there are some OEMS that don’t have the option to disable it and if that’s the case, you need to try other options given below.

Option 2 – Try to disable the Virtualization in the BIOS

Virtualization in the BIOS allows users to run a single physical resource such as the server or storage device to appear that it is running as multiple logical resources. It is also properly termed as “HYPER-V”.  To disable it, refer to these steps:
  • Boot into the BIOS as you did earlier.
  • Then look for the Security options.
  • After that, from Security options, look for Virtualization Technology or VTX among the options given.
  • Then turn it off and restart your computer.
Note: Although Windows 10 offers features such as the Device Security for Core Isolation and Memory Integrity, if you turn them off at the software level, it will not help at all. If you’re able to resolve the error, you can do some further research and see what software or hardware you can use to further help you.

Option 3 – Try checking if there are any BIOS updates available for your PC

Updating the BIOS may help you resolve the MULTIPROCESSOR CONFIGURATION NOT SUPPORTED error. You can just go to the OEM’s website as they offer utility software that can download BIOS firmware and update it without any problem. BIOS updates usually offer enhancements and fixes to some issues like this one.
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How to Fix athwbx.sys Blue Screen error
Athwbx.sys or the Qualcomm Atheros driver file is known to trigger several Blue Screen of Death errors. This occurs when the driver gets corrupted or when the operating system is unable to access or find it. In addition, bad sectors in the hard disk or RAM can also cause BSOD errors. The athwbx.sys file is known to cause the following BSOD errors listed below:
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (athwbx.sys)
  • STOP 0x0000000A: IRQL_NOT_LESS_EQUAL (athwbx.sys)
  • STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED (athwbx.sys)
  • STOP 0×00000050: PAGE_FAULT_IN_NONPAGED_AREA (athwbx.sys)
  • Your PC ran into a problem and needs to restart. You can search online later for this error: athwbx.sys
Before you proceed with the troubleshooting tips given below, you might want to try performing System Restore as it could resolve Blue Screen errors caused by the athwbx.sys file. To run System Restore, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first.

Option 1 – Try recreating the athwbx.sys file

The first thing you can try is to recreate the athwbx.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.
  • Boot your Windows 10 PC in Safe Mode.
  • Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
  • From there, look for the file named sys and rename it to athwbx.old.
Note: As you can see, the file’s extension has changed from .sys to .old.
  • Now restart your computer and check if the athwbx.sys Blue Screen error is now fixed.

Option 2 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the athwbx.sys Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.

Option 5 – Run the Memory Diagnostic Tool

Running the Windows Memory Diagnostic tool in Windows 10 might also help you in fixing the athwbx.sys Blue Screen error. Refer to the steps below on how to run this tool:
  • Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like athwbx.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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Removing FlightSearchApp from your computer

FlightSearchApp is a browser extension for Google Chrome. This extension claims to be a simple tool to provide updates regarding flight arrivals, flight departures, flight tracking, and access to time zone converters. However, it is a potentially unwanted program which is also known as a browser hijacker.

This extension hijacks your browser home page and search engine changing it to MyWay. While this extension is active you will see additional ads, sponsored links, and sometimes even pop-up ads appearing through your browsing sessions. It also keeps track of your browsing data, recording your browsing activity, website visits, clicks, and potentially personal information. It also adds a toolbar to the browser header which can lag the browser while also reducing usable screen size.

Several anti-virus scanners have marked this extension as a Browser Hijacker, and is therefore not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking is regarded as the internet’s constant risk that targets web browsers. It is a kind of malicious software that alters your web browser’s configuration settings so that you are redirected to websites or webpages that you had no intention of visiting. Basically, nearly all browser hijackers are made for marketing or advertising purposes. The idea would be to force users to visit particular websites which are looking to improve their visitor traffic and produce higher ad earnings. It might appear naive, but the majority of such sites are not legitimate and will pose a serious threat to your on-line safety. Some browser hijackers are designed to make certain modifications beyond the web browsers, like changing entries in the computer registry and allowing other malware to further damage your PC.

How one can know whether the browser is hijacked?

Symptoms that your browser is hi-jacked include: 1. the browser’s homepage is changed 2. you see new unwanted favorites or bookmarks added, typically directed to ad-filled or pornography websites 3. The default search page of your web browser is altered 4. unsolicited new toolbars are added to your web browser 5. many pop-up ads show up and/or your browser pop-up blocker is disabled 6. your web browser has become unstable or starts running slowly 7. You can’t access particular websites, in particular anti-virus sites.

How it infects your PC

Browser hijackers can get into a computer by some means or other, for instance via file sharing, downloads, and email too. They are generally included with toolbars, add-ons, BHO, plugins or browser extensions. Some browser hijackers spread in user’s computer systems using a deceptive software distribution technique known as “bundling” (usually through freeware and shareware). Browser hijackers may record user keystrokes to collect potentially valuable information that leads to privacy issues, cause instability on computers, significantly disrupt user’s browsing experience, and finally slow down the computer to a point where it will become unusable.

Browser hijacker removal tips

Some types of browser hijackers can be quickly removed from your PC by uninstalling malicious programs or any other recently installed freeware. At times, it can be a challenging task to identify and eliminate the malicious component since the associated file could be running as part of the operating system process. On top of that, manual removal expects you to execute many time-consuming and intricate procedures that are very hard to carry out for new computer users. You might opt for automatic browser hijacker removal methods by just installing and running an efficient anti-malware program. One of the recommended tools for fixing browser hijacker infections is SafeBytes Anti-Malware. It assists you eliminate any pre-existing malicious software on your system and provides you real-time monitoring and protection against new threats. Utilize a system optimizer along with your anti-malware to fix various registry issues, remove computer vulnerabilities, and enhance your computer's overall performance.

Virus Blocking Internet And All Anti-Malware Software? Do This!

Every malware is bad and the degree of the damage will differ greatly with regards to the type of infection. Some malware is meant to interfere with or prevent things that you wish to do on your personal computer. It may not allow you to download anything from the net or prevent you from accessing a few or all of the websites, particularly the anti-malware websites. If you’re reading this now, you have perhaps realized that a malware infection is the real cause of your blocked internet traffic. So how to proceed if you want to download and install an anti-malware program like Safebytes? There are some solutions you could try to get around with this issue.

Download the application in Safe Mode with Networking

Safe Mode is a unique, simplified version of Windows in which just bare minimum services are loaded to prevent malware and other troublesome applications from loading. If the malware is set to load immediately when PC starts, switching into this mode can prevent it from doing so. To start the computer into Safe Mode, hit the “F8” key on your keyboard just before the Windows boot screen shows up; Or after normal Windows boot up, run MSConfig, check “Safe Boot” under Boot tab, and click Apply. Once you are in Safe Mode, you can attempt to download and install your antivirus program without the hindrance of the virus. After installation, run the malware scanner to remove standard infections.

Utilize an alternate web browser to download an anti-malware program

Some malware mainly targets specific browsers. If this is your situation, use another internet browser as it could circumvent the malware. The ideal solution to overcome this issue is to opt for a browser that is well known for its security measures. Firefox contains built-in Phishing and Malware Protection to help keep you secure online.

Run anti-virus from your pen drive

Another solution is to save and run an antivirus software program completely from a USB drive. Follow these steps to run the antivirus on the affected computer system. 1) Download the anti-malware software on a virus-free PC. 2) Plug the Thumb drive into the uninfected computer. 3) Double click on the downloaded file to open the installation wizard. 4) Select the USB stick as the location for saving the software file. Do as instructed on the computer screen to finish off the installation process. 5) Transfer the flash drive from the clean PC to the infected PC. 6) Double-click the anti-malware software EXE file on the USB flash drive. 7) Hit the “Scan” button to run a full system scan and remove malware automatically.

Features and Benefits of SafeBytes Anti-Malware

In order to protect your computer or laptop from many different internet-based threats, it is important to install anti-malware software on your computer. But with countless numbers of anti-malware companies out there, these days it is tough to decide which one you should buy for your PC. Some of them do a good job in getting rid of malware threats while some will damage your PC by themselves. When looking for an anti-malware tool, purchase one which gives dependable, efficient, and comprehensive protection against all known viruses and malware. Among few good programs, SafeBytes Anti-Malware is the highly recommended software program for the security-conscious user. SafeBytes anti-malware is a trustworthy tool that not only secures your system permanently but is also extremely easy to use for people of all ability levels. Through its cutting-edge technology, this software protects your personal computer against infections caused by different kinds of malware and other threats, including spyware, adware, viruses, worms, trojans, keyloggers, potentially unwanted programs (PUPs), and ransomware. SafeBytes anti-malware provides an array of enhanced features that sets it aside from all others. The following are a few of the great ones: World-class AntiMalware Protection: This deep-cleaning anti-malware application goes much deeper than most antivirus tools to clean out your PC. Its critically acclaimed virus engine finds and disables hard-to-remove malware that hides deep inside your computer. Real-time Threat Response: SafeBytes offers completely hands-free real-time protection and is set to check, block and get rid of all computer threats at its first encounter. It will regularly monitor your pc for hacker activity and also gives end-users sophisticated firewall protection. Safe Web Browsing: SafeBytes checks the links present on a webpage for possible threats and informs you whether the site is safe to visit or not, through its unique safety rating system. “Fast Scan” Features: Safebytes AntiMalware, with its advanced scanning engine, gives ultra fast scanning which can quickly target any active online threat. Minimal CPU Usage: SafeBytes is really a lightweight application. It use up a very small amount of processing power as it operates in the background so you are free to use your Windows-based PC the way you really want. 24/7 Online Support: You may get absolutely free 24/7 technical support from their IT experts on any product queries or computer security concerns. All in all, SafeBytes Anti-Malware is a solid program since it has plenty of features and can identify and eliminate any potential threats. Once you’ve downloaded and installed SafeBytes Anti-Malware, you no longer have to bother about malware or any other security concerns. If you’re searching for the absolute best malware removal application out there, and if you don’t mind spending some money for it, opt for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you want to manually get rid of FlightSearchApp without using an automated tool, it may be possible to do so by deleting the application from the Microsoft Windows Add/Remove Programs menu, or in cases of web browser plug-ins, going to the browser’s AddOn/Extension manager and uninstalling it. You may even want to reset your home page and search providers, as well as delete temporary files, browsing history, and cookies. Lastly, check your hard disk for all of the following and clean your computer registry manually to get rid of leftover application entries after uninstalls. Please remember that only experienced computer users should try to manually edit the registry because incorrect file removal results in a serious problem or even a PC crash. In addition, some malware is capable of replicating itself or preventing deletion. Doing this in Safe Mode is advised.
Files: %PROGRAMFILES(x86)%\FlightSearch_fo %PROGRAMFILES%\FlightSearch_fo %UserProfile%\Local Settings\Application Data\FlightSearchTooltab %LOCALAPPDATA%\FlightSearchTooltab Registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\msmpeng.exe Debugger = svchost.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\msseces.exe Debugger = svchost.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\free.flightsearchapp.com HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings WarnOnHTTPSToHTTPRedirect = 0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings WarnOnHTTPSToHTTPRedirect = 0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore DisableSR = 1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ekrn.exe Debugger = svchost.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\msascui.exe Debugger = svchost.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run 3948550101 HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run xas HKEY_CURRENT_USER\Software\free.flightsearchapp.com
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