Headphone jack is not working on a laptop

In some cases, a couple of Windows 10 laptops, especially the newer ones that run the NVIDIA RTX series GPUs have been experiencing some problems, particularly with their headphone jacks which seem to be malfunctioning even though the internal speakers works just fine. And despite having all the drivers updated to their latest versions, the problem still occurs.

According to security experts, this kind of problem occurs on laptop computers that are manufactured by MSI and since there is still no workaround or reliable fix released by the company, in this post you will be guided on how you can resolve the problem with the headphone jack. So if you are using a laptop made by MSI and are experiencing the same issue, then you’ve come to the right place.

There are several potential fixes you can check out to resolve the problem, you can try to force reboot your computer or clean your headphone jack and then plug it back in properly. In addition, you could also try to update your Audio drivers or set your headphone as default. For more information, follow each one of the given options below.

Option 1 – Try to force reboot your computer

The first thing you can do is to force reboot your computer as this simple fix could help in fixing the problem. This option is quite simple, just make sure that before you do it, you have to save all your work.

  • First, turn on your computer and press and hold the power button for at least 30 seconds. You might notice the screen flashing or making any changes, just ignore it.
  • After that, plug out and plug in your computer and automatically turn it on.
  • Once done, check if the headphone jack is now working fine.

Option 2 – Try to clean the headphone jack and plug it properly

The next thing you can do to fix the problem is to clean your headphone jack and plug it back in properly. Make sure that you use a cotton swab in cleaning the headphone jack as there are instances where some dust might have settled in the port which results in issues like your headphone jack no working.

Option 3 – Try to update, rollback or reinstall the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.

  • Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.

Note: If updating or reinstalling the Audio driver didn’t work, you can go to the website of MSI and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try to set the headphone as the default device manually

There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:

  • First, right-click on the volume icon located on the system tray.
  • Next, select the Open sound settings option to open the Sound section in the Windows 10 Settings app.
  • From there, select the Control Panel for Sound on the rightmost column. This will open a new mini window.
  • After that, select your headphone under the Playback tab and click on the Set default button.
  • Once done, click on Apply and then OK buttons to save the changes made.

Option 5 – Try to run the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the headphones. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10.

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If you connected your Hard Disk, USB, or SD card to your Windows 10 computer and you suddenly encounter an error that says, “Windows was unable to repair the drive”, read on as this post will help you fix the problem. This kind of error indicates that the file system on the drive has become corrupted and that ChkDsk was not able to repair the problem. You can also encounter this error when you try to run the ChkDsk utility to repair the system. This kind of error is most likely due to the general corruption of the contents in the drive. It is also possible that you removed the external drive without using the “Safely remove hardware” option or it could be that the drive is still in use. To fix the problem, the obvious thing to do is to safely remove the external drive by using the “Safely remove hardware” option. If it didn’t work, you can try to run the CHKDSK utility from the command line or you could also restart your computer in a Clean Boot State and then run the scan. Before you proceed with the potential fixes provided below, make sure that you create a system restore point first or you could also create a backup copy of the data to an external drive.

Option 1 – Run the CHKDSK utility from the command line

Although some users reported getting the “Windows was unable to repair the drive” when they run a CHKDSK scan, other users reported that running it also fixed the error. Thus, you can try to run it and see if it works or not.
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  • After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f
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  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Restart your computer in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that triggers the “Windows was unable to repair the drive” error to appear when you connect your external drive or run the CHKDSK utility. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
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Option 1 – Try disabling the entry of the Alps pointing device from MSConfig

This first given option was able to fix the problem for many users so to get started, follow these steps:
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Option 3 – Try to uninstall the Alps Pointing device driver

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Option 1 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the reason why the calculator app is not working properly. To run the SFC command, follow the steps given below.
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  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your computer.

Option 2 – Run the DISM tool

You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” that could help in fixing the Calculator app.
  • Open the Command Prompt with admin privileges.
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  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Try logging into your computer using a different User Account

You might want to try logging into a different User Account since it is possible that the issue could have something to do with your log-in account. Thus, you can isolate this possibility by logging into a different user account. If you don’t have any other user account, simply create a new one by clicking on the Start icon and then go to Settings > Account > Family & other users. From there, go to the Other user's section and click on the Add someone else to this PC option, and then inputs all the needed information and restarts your computer. Once your computer has restarted, log into your computer using the newly created user account.

Option 4 – Try to reset or reinstall the Calculator app

If the first three given options didn’t work, you might want to reset or reinstall the Calculator app. To do that, follow these steps:
  • Click on the Start button and go to Settings > Apps > Apps and features.
  • Next, look for the Calculator app from the app list and click on it to see its other options.
  • After that, select the Advanced options and go to the Reset section and then click on the Reset button to reset the Calculator app.
Note: You also have the option to reinstall the Calculator app. All you have the option to visit Microsoft Store and from there, uninstall the Calculator app.
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Option 1 – Check if the network device is compatible with your operating system

As mentioned, the error could be due to incompatibility between the device and the system. To verify, just go to the website of the device’s manufacturer since you can find all the information about the device there.

Option 2 – Make sure that your computer is discoverable

  • Click on the Start button.
  • Then click on the gear-like icon to open Settings.
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  • Next, change the Network Profile to Private.
  • Now restart your computer and then connect the device again and see if the error is gone or not.

Option 3 – Try to update or rollback or uninstall the Network drivers

You might also want to update or roll back or disable your Network drivers to fix the “This operation failed as no adapter is in the state permissible for this operation” error.
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
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  • Then right-click on each one of the Network drivers and depending on your preference, you can either select “Update driver”, “Disable device” or “Uninstall device”.
  • After that, restart your PC and see if it helped in fixing the “Windows doesn’t have a network profile for this device” error.

Option 4 – Try to check the SNMP status

  • Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and tap Enter to open the Service Manager window.
  • After opening the Service Manager, look for the SNMP Service from the list of services.
  • Once you’ve found the SNMP Service, make sure that its Service Status is set to “Running”. If the service is not running, just right-click on it and select Properties.
  • From there, change the Service Status to Automatic and then click on the Apply and OK buttons.
  • After that, click on the Start button again and check if the error is now fixed.
Note: If your printer is the one that triggers the error, refer to these steps:
  • You have to go to Control Panel > Devices & Printers.
  • From there, right-click on the printer which is the one that causes the error, and then select Printer Properties.
  • Next, click the Configure Port button under the Ports tab and select SNMP Status Enabled.
  • Now click the OK button and check if it fixes the error or not.

Option 5 – Run the Hardware and Devices Troubleshooters

You could also run this troubleshooter to fix the “Windows doesn’t have a network profile for this device” error.
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  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
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Option 1 – Try to restart the Windows Explorer

This option may sound silly but it has actually worked in fixing the issue for some users. So if anything gets stuck on the taskbar or system tray, the best way to revive them is by restarting Windows Explorer.
  • Right-click on the taskbar and then select the Task Manager.
  • Next, look for Windows Explorer under the Processes tab.
  • Then right-click and select restart.
  • After that, wait for the restart process to be completed and for the user interface to refresh. Note that you will notice the Taskbar disappearing and reappearing again. It will reload the entire user interface and allows you to access the volume icon. It should work this time.

Option 2 – Restart the Audio services

Restarting the audio services in your computer can also help you fix the volume control issue and to do that, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Type in “services.msc” in the field and hit Enter to open Services.
  • From there, look for Windows Audio and then right-click on it and go to Properties.
  • After that, you have to make sure that the Startup Type is set to Automatic.
  • Then click on the Stop button. Once it has stopped, start it again.
  • Now restart your computer and see if you can now access the volume icon on the taskbar.

Option 3 – Try to update or roll back the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.
  • Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try running the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the volume control issue on your PC. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.
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If you get an Error Code 15 or Error Code 16 while you are browsing the web and you notice that your access is blocked to a particular website, then read on as this post will guide you in resolving this problem. Both Error Code 15 and Error Code 16 have the same message that states, “Access Denied: This request was blocked by the security rules”. Note that the error depends on what kind of browser you are using, as well as the operating system and network that you are using. On the other hand, the fixes for this error are the same and there is a handful of them that you can check out just make sure to follow each one of them carefully.

Option 1 – Sync Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like Error code 15 or Error code 16. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.
  • Right-click on the Taskbar and click on the Adjust Date and Time option.
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  • Now make sure that the Time Zone that’s set on the same page is correct.

Option 2 – Try to reset the affected browser

Resetting the affected browser might help in fixing Error Code 15 or Error Code 16.

Mozilla Firefox

  • Open Firefox and click the icon that looks like three stacked lines located at the top-right section of the browser.
  • Next, select the question mark icon from the drop-down menu.
  • Then select “Troubleshooting information” from the slide-out menu.
  • After that, click on the “Reset Firefox” button located at the top-right section of the newly opened web page.
  • Now select “Reset Firefox” in the confirmation pop-up window that appears.

Google Chrome

  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Internet Explorer

  • Launch Internet Explorer.
  • Next, click the wrench icon for Settings.
  • Then click Internet Options.
  • After that, go to the Advanced tab.
  • From there, click the Reset button. This will reset Internet Explorer’s settings to their default condition.
  • Now click OK to save the changes made.

Option 3 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 4 – Disable the Proxy server

You can also try to disable the Proxy server for your LAN to fix Error code 15 or Error code 16 especially if your computer was attacked by some malware or adware recently. In such cases, there is a chance that the malware or adware has changed your network settings in order to generate intrusive advertisements. Thus, you have to disable the proxy server and you can do that by following these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 5 – Check your VPN

If you are using a VPN application, there are times when it causes some issues like this error. If that’s the case, you can try to disable your VPN temporarily and see if the error is resolved or not and if turns out that your VPN is the culprit, you have to uninstall it and install a new one or its latest version. To uninstall it, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box
  • Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
  • From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
  • After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.
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Fixing PowerShell: File cannot be loaded ...
If you are using Windows PowerShell and it suddenly throws an error message saying, “File cannot be loaded because running scripts is disabled on this system”, then read on as this post will guide you on how you can fix this issue your Windows 10 computer. This kind of error in PowerShell is most likely due to the fact that your user account does not have the required permissions to execute the script. Although this does not mean that you need to have administrator-level permissions as it could also indicate that you have to be unrestricted to run these types of PowerShell scripts or cmdlets. Thus, to fix the error and carry out the task, you have to set the execution policy to be unrestricted. And to do that, you need to use the steps provided below as a reference. Step 1: To get started, you have to check what policies are set for the individual user groups on your computer by tapping the Win + X key combination or by right-clicking on the Start button and clicking on Windows PowerShell (Admin). You can also search for PowerShell in the Start Search and then right-click on Windows PowerShell and select Run as administrator. Step 2: If a User Account Control or UAC prompt appears, just click Yes to proceed. Once you’ve pulled up Windows PowerShell, type the following command to get the List of Execution Policy for all the scopes on your computer.
Get-ExecutionPolicy –List
Step 3: After you execute the command, it will give you a list of the User Groups as well as their Execution Policy status, and under the Scope column, look for “LocalMachine”. Once you find its Execution Policy you will notice that it’s either set to Undefined or Restricted. Step 4: Now that you’ve determined the Execution Policy, you need to set it to Unrestricted if it is set to Restricted. To do that, you have to enter the following command in the very same PowerShell window.
Set-ExecutionPolicy Unrestricted
Step 5: After you execute the command, you will see a message that asks for various permissions for which you either have to tap Y to say Yes to each one of the messages individually or tap the A key to say Yes to all the messages to once. However, if the command throws another error, you can just force the Execution Policy to change by executing the following command.
Set-ExecutionPolicy Unrestricted -Force
Step 6: Once you’re done, it will finally set the Execution Policy for the Windows PowerShell scripts as well as cmdlets to be Unrestricted and fix the “File cannot be loaded because running scripts is disabled on this system” error.
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