Blue Screen of Death or Stop errors are definitely one of the most difficult issues to face in your Windows computer. One of them is the UNEXPECTED STORE EXCEPTION BSOD error. When you encounter this Stop error on your Windows 10 computer, this means that the store component has caught an unexpected exception. There are many potential causes for this error, but we’ve narrowed it down to a few specific causes – for one, this error could be caused by your antivirus program installed on your computer, two, it could also be caused by outdated hardware drivers on your computer, it could also be an error in the file system as well as some issue with the lock screen app, or even output to an unexpected port. Whichever the cause may be, you can use a couple of fixes laid out below. Make sure to carefully follow them.
Option 1 – Try to update your Display driver
- First, boot your computer into Safe Mode.
- After that, tap the Win + R keys to launch Run.
- Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
- After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
- After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
- Now restart your computer.
- After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.
Option 2 – Run both the System File Checker scan and DISM tool
If the problem is caused by corrupted system files, then you can use both the System File Checker and the DISM tool. To use them, follow the instructions below.
- Tap the Win + X keys or right-click on the Start button and click the “Command Prompt (Admin)” option. Alternatively, you can also search for “cmd” in the Cortana search box and right-click on Command Prompt from the search results, and select the “Run as administrator” option.
- After that, if a User Account Control prompt pops up, click on Yes to proceed.
- Once the Command Prompt window is pulled up, type the following command and hit Enter:
DISM.exe /Online /Cleanup-image /Restorehealth
- Wait for the process to be completed. Once it’s done, type the following command and hit Enter:
- The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
- Windows Resource Protection did not find any integrity violations.
- Windows Resource Protection found corrupt files and successfully repaired them.
- Windows Resource Protection found corrupt files but was unable to fix some of them.
You should see the “Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log %WinDir%LogsCBSCBS.log” message on your screen.
On the other hand, if you see the “Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log %WinDir%LogsCBSCBS.log” message instead, then you should run the following command in Command Prompt:
findstr /c:"[SR]" %windir%LogsCBSCBS.log >"%userprofile%Desktopsfclogs.txt"
The command you entered will open up the logs on your Desktop where you can look for files that are causing the error on your computer manually.
Option 3 – Disable Fast Start-up
If you want your computer to boot faster, then you might have enabled Fast Start-up. This feature is ideal for computers that are using a hard disk drive. However, turning on this feature also means that when the computer boots, it might lag some drivers that are loaded when it initially boots up. Thus, it might be the potential cause of the UNEXPECTED STORE EXCEPTION BSOD error. Thus, you need to disable Fast Start-up. To do that, follow these steps:
- Boot your PC into Safe Mode.
- Then tap the Win + R keys to open the Run dialog box.
- Next, type in “control” to open Control Panel.
- After that, select Hardware and Sound and click on Power Options.
- Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
- Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
- Now restart your PC for the changes to take effect and then check if the problem’s fixed afterward.
Option 4 – Try to run the Chkdsk utility
You can also run the Chkdsk utility to resolve the UNEXPECTED STORE EXCEPTION BSOD error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.
- Open Command Prompt with admin privileges.
- After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
- Wait for the process to be completed and then restart your computer.