Cortana is Not Connecting to the Internet

As you know, each one of the Windows 10 versions is priced differently and one of the considered more expensive compared to the Windows 10 Home version is the Windows10 Pro. The good thing is, Microsoft allows its users to upgrade from the Windows 10 Home version to the Windows 10 Pro version at a reasonable cost instead of buying the entire license again. However, upgrading your Windows 10 computer is not always that easy and you might encounter some errors along the way. One of the reported errors you could encounter is an error message that says, “Something happened, and we couldn’t start the upgrade”. This kind of problem is due to the problems with the Microsoft Store or the key authorization and to fix it, there are several options you can check out. You can try to run the built-in troubleshooters such as the Windows Update troubleshooter, Windows Store Apps troubleshooter, or Microsoft Accounts troubleshooter. You could also try to reset the Windows Store cache or re-register the Windows Store app. For more details, refer to each one of the given options below.

Option 1 – Try to run the Microsoft Accounts troubleshooter

Since the Microsoft Accounts troubleshooter is not built-in into the Windows operating system, you can download this troubleshooter by clicking on this link.

Option 2 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the “Something happened, and we couldn’t start the upgrade” error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Run the Windows Store App troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the problem in Microsoft Store. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.

• Tap Win + I keys again to open the Windows Settings panel.
• Go to Update & Security and then go to Troubleshoot.
• Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
• Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 4 – Try to reset the Microsoft Store cache

As you know, like any other apps, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 5 – Try to re-register the Microsoft Store app via Windows PowerShell

• Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
• If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
• Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml

• Wait for the process to be completed and then restart your computer.

Option 6 – Try contacting Microsoft

If none of the options worked, you might also want to contact Microsoft for further assistance in fixing the error.

If you are trying to run Windows Upgrade on your Windows 10 computer but suddenly interrupted by the error 0x800F081E – 0x20003, worry not for this post will guide you on how you can fix this Windows Upgrade error. This particular Windows Upgrade error is a Windows status code for CBS_E_NOT_APPLICABLE which indicates that some of the update requirements are missing or the files that are installed are already of a higher version compared to the ones that are still pending. In most cases, this error occurs when you try to upgrade to earlier versions of the Windows 10 N edition to a later version. Here’s the full content of the error message:

“0x800f081E-0x20003, The installation failed in the SECOND_BOOT phase with an error during BOOT operation”

In case you don’t know, Microsoft distributes special “N” editions of Windows in Europe and the “KN” editions in Korea. These editions are the same as the standard editions of Windows except that they do not have the Windows Media Player as well as the multimedia playback features. Thus, when the Windows Upgrade fails with the error code and error message and it doesn’t provide much information as to why the update couldn’t be installed, there is something you can do about it to fix the error. Since Windows uses generic error codes and so if you see the error code 0x800f081e, you have to check the error log first. For more details, follow the instructions laid out below. Step_1: You need to navigate to C:$WINDOWS.~BTSourcesPanther and from there look for the text file named “setuperr.log” and open it with a text viewer/editor program like Notepad. Step_2: After opening the setuperr.log file, you should see content that’s similar to this:

C:WINDOWSSoftwareDistributionDownload80b2677d6e15a2a206625bb25a7124feamd64_Microsoft-Windows-MediaPlayer-Package~~AMD64~~10.0.17134.1. Error: 0x800F081E 2019-09-10 20:26:57, Error SP Operation failed: Add [1] package C:WINDOWSSoftwareDistributionDownload80b2677d6e15a2a206625bb25a7124feamd64_Microsoft-Windows-MediaPlayer-Package~~AMD64~~10.0.17134.1. Error: 0x800F081E[gle=0x000000b7]

Note: From the content above, it is clear that the Windows Upgrade failed due to complete due to the Windows Media Player. It could be that the log file may contain other error messages and other error codes and if you see the error code 0x800f081e from the list, then you need to uninstall the Media Feature Pack. Step_3: You have to uninstall the Media Feature Pack.

• Tap the Win + R keys to launch the Run dialog box and type “optionalfeatures.exe” in the field and hit Enter to open the Windows Features wizard.
• Next, you need to wait until the list of Windows Features populates and then click on the + sign to collapse the folder of the Media Features.
• After that, uncheck the “Windows Media Player” option from the Media Features folder.
• Now click on the Yes and OK buttons to save the changes made and then close the Windows Features dialog box.
• Restart your computer and boot, try to run the Windows Upgrade process again, and check if the error is fixed or not.

Note: If the installation has been successfully completed, you have to go back to the Windows Features and enable the Windows Media Player again. And if you are using the Windows 10 N Edition, then you can just download and install the latest version of the Media Feature Pack for your Windows 10 N edition. On the other hand, running the built-in Windows Update troubleshooter could also help you resolve any Windows Update-related problems, including the error 0x800F081E – 0x20003. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

In every task carried out in the Windows 10 operating system, some of them don’t go smoothly and it could encounter a couple of errors along the way. One of these errors you could encounter is the Windows Update error code 0x8007000e. This particular error was reported to occur a lot when downloading and installing a Feature update via Windows Updates. And recently, it has been reported to occur a couple of times for the Windows 10 1903 May 2019 update. According to security experts, this error could be caused by a lack of memory or disk space as well as issues in the Windows Update mechanism. Whatever the cause is, troubleshooting this problem shouldn’t be hard as this post will give you some potential fixes you can check out. To fix this error, here are some options you need to consider:

Option 1 – Clear up temporary or junk files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.

• Open Setting > System > Storage from the WinX Menu.
• From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
• Next, find a link that says “Free Up Space” and click it to open.
• After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
  • Windows Upgrade Log Files
  • System created Windows Error Reporting Files
  • Thumbnails
  • Temporary Internet Files
  • Previous Windows Installation Files
  • Delivery Optimisation Files
  • DirectX Shader Cache
• Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
• Now go to the “Free Up Space Now” section and click the Clear Now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix the Windows Update error 0x8007000e.

Option 2 – Reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
  • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
  • ren C:/Windows/System32/catroot2/Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 3 – Try configuring the Windows Update-related Services

• Tap the Win + R keys to open the Run dialog box.
• Then type “cmd” in the field and tap Enter to open an elevated Command Prompt.
• Next, execute the following commands. Note that you have to type and enter each the command one after the other.
  • SC config wuauserv start= auto
  • SC config bits start= auto
  • SC config cryptsvc start= auto
  • SC config trustedinstaller start= auto
• The commands you executed will make sure that the Windows Update-related services are available. Once it’s done, restart your computer and see if the Windows Update error is now fixed.

Option 4 – Try running the Windows Update troubleshooter

Windows 10 have various troubleshooters that can help you resolve many system issues. So if you’re dealing with Windows Update errors like Error 0x8007000e, you can run the Windows Update troubleshooter to resolve it. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation tool to make a bootable drive.

• After making the bootable drive, you need to plug it in your computer and then reboot.
• Next, tap the F10 or Esc key to open the boot options.
• Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.

The System32 folder contains vital configuration and information that are essential to the operating system. It is located inside the “Windows” folder and it consists of important DLL files as well as executable files. You probably have noticed some errors that have the “System32” word in them but that does not necessarily mean that the System32 folder is the one that triggers them as these kinds of errors have only occurred when some important files are corrupted or missing. Some users recently reported that each time they start their computers, the System32 folder will automatically open up in the File Explorer. If you encounter the same problem, read on as this post will guide you on what to do to fix it. This kind of issue is most likely caused by service or application interference – it is possible that there is a third-party application installed in your computer or a Windows service that triggers the System32 to pop up during startup. It is also possible that this is a result of system modification. Thus, you need to identify the third-party program or restore your computer to its previous state.

Option 1 – Put your computer in a Clean Boot State

As pointed out, it is possible that some third-party program or service is the one that’s behind the problem. To isolate this possibility and to identify the culprit, you have to put your computer into a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:

• From the “Start” menu, go to System Configuration.
• After that, switch to the General tab and click the option for “Normal Startup”.
• Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
• Then find and click “Enable all” and if prompted, you have to confirm.
• Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
• Restart your PC when prompted.

Option 2 – Perform System Restore

• First, press the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 3 – Run System File Checker scan

You might also try running the System File Checker or SFC scan to fix the issue. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:

• Hit the Win + R keys to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Restart your computer and see if the System32 folder still pops up at startup or not.

What is Active History? A new feature has been introduced in Windows 10 that allows users to stay connected to their tasks across their devices. This new feature is called “Windows Timeline” and using this feature, users could continue their tasks all over their Windows 10 computers as well as on devices that run Android and iOS as well. This new feature was included in Microsoft Launcher and Microsoft Edge on Android devices as well as in Microsoft Edge for iOS devices. In order for the feature to work, you have to send either Basic or Full data and diagnostics of your computer to Microsoft which would sync it all over your devices with the help of the cloud. And now since all your data is stored on your Windows 10 computer and with Microsoft under your account, it is easier for you to access the back and start where you left off. This kind of option is called Active History. In this post, you will be guided on how you can permanently disable Active History using either the Windows Registry or Group Policy. Before you go on further, it is recommended that you create a System Restore Point first in case anything goes wrong. This is a precautionary measure you must take so that you can easily undo the changes you’ve made. After creating a System Restore Point, proceed to the given instructions below.

Option 1 – Disable Active History via Registry Editor

• Tap the Win + R keys to open the Run dialog box and type in “Regedit” in the field and hit Enter to open the Registry Editor.
• Next, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsSystem
• From there, check if you can find a DWORD named “PublishUserActivities”. If you can’t find this DWORD, just create one with the same name and make sure that the base is selected to Hexadecimal.
• After that, double-click on the DWORD and change its value from 1 to 0 to disable Active History.
• Restart your computer to apply the changes you’ve made successfully.

Option 2 – Disable Active History via Group Policy Editor

Note that this second option won’t work if you are using the Home edition of Windows 10. This is because the Group Policy Editor does not come with Windows 10 Home. So if you are not using Windows 10 Home, follow the given steps below.

• Tap the Win + R keys to open the Run box.
• Then type in “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• Next, navigate to this path: Computer ConfigurationAdministrative TemplatesSystemOS Policies
• After that, double click on the configuration listing named “Allow publishing of User Activities” to open the configuration page which has the following description:

“This policy setting determines whether User Activities can be published. If you enable this policy setting, activities of type User Activity are allowed to be published. If you disable this policy setting, activities of type User Activity are not allowed to be published. Policy change takes effect immediately.”

• Now you have to select Disabled or Not Configured if you want to disable Publishing of User Activities or Enabled to Enable Publishing of User Activities depending on your preferences.
• Next, click OK and exit the Group Policy Editor and then restart your computer to successfully apply the changes made.

Running the Windows Update service does not always go well as from time to time, you could encounter some errors when using it. One of these errors is the Windows Update Error 0xc1900403. In such cases, you will see the following error message under the Windows Update section:

“There were problems installing some updates, but we’ll try again later, If you keep seeing this and want to search the web or contact support for information, this may help – 0xc1900403”

The log files displayed in the error message may include, “0XC1900403 – MOSETUP_E_UA_CORRUPT_PAYLOAD_FILES”. This indicates that the payload files are corrupted which is why you’re getting the Windows Update Error 0xc1900403 and to fix it, you can try to restart your computer and install the updates again or reset the Windows Update-related folders. You could also run the Windows Update troubleshooter or use either the Standalone Installer or the Media Creation tool. For more details, refer to each one of the options provided below.

Option 1 – Restart your computer and try installing the Updates again

Restarting your computer can also help in fixing the Windows Update failed to install error 0x80240034. There are cases where the issue resolves on its own as it could just be some simple network or PC error.

Option 2 – Delete the contents in the Software Distribution folder and Catroot2 folder

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 3 – Try running the Windows Update troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update Error 0xc1900403. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.

• After making the bootable drive, you need to plug it into your computer and then reboot.
• Next, tap the F10 or Esc key to open the boot options.
• Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.

In this post, you will be guided on what to do if the Recent Items are no longer visible in the Taskbar icons in Windows 10. This can be quite inconvenient especially if you work simultaneously on many files and documents together and would require you to visit them regularly to incorporate changes. Thus, if you find that the Recent items are not visible in the Windows Taskbar, read on. In order for the Recent Items to appear on the taskbar icons in Windows 10 again, there are four potential fixes you can check out. You can try to show the recently opened items via Settings or clear the cache of the recent items. You could also make some changes in the Windows Registry or use the Group Policy Editor. But before you proceed with these potential fixes, it’s best if you create a System Restore Point first just in case something goes wrong after you made changes in the system. The System Restore Point allows you to undo these changes and bring back the previous state of your computer. Thus, you need to create one and then carefully follow the given options below.

Option 1 – Show the recently opened items via Settings

The first thing you can do to fix the problem is to show the recently opened items through the Settings app.

• Open the Settings app and select Personalization.
• From there, select the Start option and scroll down until you see the “Show recently opened items in Jump Lists on Start or the taskbar” option.
• Make sure that its toggle button is turned on.

Option 2 – Try to clear the Recent Items cache

• Tap the Win + E keys to open File Explorer.
• Next, copy and paste this link on the address bar: %AppData%Microsoftwindowsrecentautomaticdestinations
• Once you’re in the given location, you should see multiple files. Now select all these files and completely delete them.

Note: These files are automatically recreated when you interact with the system like performing tasks such as opening apps or accessing files.

• After that, go to this next location: %AppData%Microsoftwindowsrecentcustomdestinations
• Once there, delete all of its files and restart your computer. This should resolve the problem.

Option 3 – Try making changes via Registry Editor

The next thing you can do to fix the problem is to apply some tweaks in the Registry by following these steps:

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
• Next, navigate to this registry sub-path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersion
• From there, select the Policies Explorer folder located in the left pane.
• Then move to the right pane and look for the “NoRecentDocsHistory” entry and right-click on it.
• Now delete this entry.

Note: This entry is the one that stores the Group Policy setting for “Do not keep the history of recently opened documents. The Group Policy adds this entry to the registry with a value of 1 if you enable the “Do not keep the history of recently opened documents” policy. On the other hand, if you disable the policy by setting it to “Not configured” or deleting it, the Group Policy will delete the entry from the registry, and the system will act as though the value is 0 – for instance, it keeps the history of the recently opened files in your computer.

Option 4 – Try to use the Group Policy Editor

• Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to launch the Group Policy Editor.
• Next, navigate to User Configuration > Administrative Templates > Start Menu and Taskbar.
• Afterward, double click on the “Do not keep a history of recently opened documents” policy located on the right panel. This is the policy that lets you enable or disable recent items and frequent places.
• Now to enable the recent items, as well as the frequent places, feature, click on the “Disabled” or the “Not Configured” option.
• Once you’re done, close the Group Policy Editor and restart your PC.

Note: If you choose to enable this setting, the system and Windows programs will not create shortcuts to documents opened while the setting is in effect. Aside from that, they also stay but won’t display the existing document shortcuts and the system will empty the Recent Items menu on the Start menu and the Windows programs won’t also display shortcuts in the Start Menu. In addition, the Taskbar won’t also show the recently opened or frequently used folders, files, or websites.

There are instances when you might encounter an error that says, “Something went wrong, We couldn’t start your program” when you open any Office program. This could be due to an issue with the Office file and any Office app you open throws the same error message. This applies to Office 2019/2016, Office 365 Home, Office for Business as well as Business editions. In this post, you will be guided in what you can do to resolve this error. There are several potential fixes for this error, you might only have to restart your computer or you may have to repair Office from Apps and Features or you could also uninstall and install it back again. For more details, follow each one of the provided options below.

Option 1 – Restart your computer

You might be unable to launch any Office app due to some background process that got stuck or there might be some glitch in the system. Thus, the first thing you can do to resolve the error is simply restarting your computer. Once you’ve restarted your computer, open the Office app again or you could also try to sign in back with your Microsoft account that’s connected to Office. If you’re not quite sure which account you were using, you can follow these steps:

• Open any Office app.
• Then click on File and look for your name located in the top-right portion.
• Now click on it. This will display the email or Microsoft account that’s related to Office.

Option 2 – Try repairing Office from Apps and Features

Since Windows 10 offers some repair features that could replace some of the core files with the original files, you can take advantage of such a feature to fix the “Something went wrong, We couldn’t start your program” error when opening any Office app.

• Open Windows settings and click the Apps and Features option.
• Next, scroll down until you see the Microsoft Office installation option. Select it and click on Modify.
• This will open a window and from there, select Quick Repair or Online Repair and click on the Repair button.

Note: When you choose to repair, you might be given two options which depend on how Microsoft Office was installed. For instance, it was installed via Web Installer or Offline Installer (MSI-based). In Web Installer, select Online Repair > Repair when you’re prompted on how you would like to repair Office. While in MSI-based, you have to select Repair under “Change your installation” and then click on Continue. The repair process makes sure that the app data remains untouched.

Option 3 – Try to uninstall and reinstall Office

If neither of the two given options above worked, then you might want to uninstall Office and reinstall it. All you have to do is download the Microsoft Office Uninstall tool from the official site of Microsoft and run it. This will remove any incomplete Office installation as well as unwanted files. It will also get rid of all the Office apps and settings on your computer.

Windows 10 supports various devices to get connected to which makes it quite a flexible operating system. The connection varies on the fact that the device can be connected either with Bluetooth or other wireless and wired connection. However, no matter how great the features are, there a few times when they bring in some bugs too. One of these bugs won’t allow you to either remove or reinstall the Bluetooth mouse and keyboard device from your Windows 10 computer. So if you are currently experiencing this problem, read on as this post will guide you in fixing it. Before you go over the suggestions laid out below, you need to create a System Restore Point first since, in one of the options, you will be making some changes with the registry files as well as some critical Windows settings. Once you have that covered, refer to the following options.

Option 1 – Configure the Bluetooth Services

The first thing you can do is configure Bluetooth Services.

• Tap the Win + R key combination to open the Run dialog box.
• After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
  • Bluetooth Audio Gateway Service – Manual (Triggered)
  • Bluetooth Support Service – Manual (Triggered)
  • Bluetooth User Support Service – Manual (Triggered)
• Now click on the Start button to start all the aforementioned services and then check if you can now remove or reinstall the Bluetooth mouse and keyboard device.

Option 2 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.

• Open the Windows 10 Settings.
• Then go to Update & Security > Troubleshoot.
• You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
• Now follow the next screen options.

Option 3 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth device and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.

• Tap the Win + X keys to open the Device Manager.
• Next, look for the Bluetooth device and right-click on it.
• Select the option “Update driver”.
• After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.

Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.

Option 4 – Get rid of any interference

If you have several wireless devices in the same room as your PC then it might have caused interference with the current connection in your PC which is why you have to switch off all the other devices and then try removing reinstalling the Bluetooth mouse and keyboard devices again.

Option 5 – Remove or reinstall the Bluetooth devices in a Clean Boot State

You might want to uninstall or remove the Bluetooth Devices while your computer is in a Clean Boot State. Putting your computer in this state will surely help especially if there are some processes that prevent the Bluetooth devices from being removed or reinstalled.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to reinstall or remove the Bluetooth mouse and keyboard devices again.

AnytimeAstrology is a browser extension for Google Chrome developed by Mindspark Inc. When installed, this extension will change your default new tab page to a custom search provider called MyWay (search.myway.com).

While browsing the internet with this extension installed, you will see additional ads through your browsing sessions, including but not limited to Sponsored Content, Injected Ads and Pop-up Ads.

While AnytimeAstrology is active it will monitor your browsing habits, recording website visits, clicked links, viewed products, etc. This information is later sent back to Mindspark Ad network servers where it is used to better target additional injected ads into your web pages.

Several anti-virus applications have marked this extension as a Browser Hijacker and it is recommended to remove it from your computer.

About Browser Hijackers

Browser hijackers (also known as hijackware) are a kind of malicious software that modifies web browser configuration settings without the computer owner’s knowledge or approval. These hijacks are raising at an alarming rate globally, and it can be actually nefarious and often harmful too. Browser hijackers could do more than just changing homepages. In most cases, hijackers are created for the benefit of online hackers usually through income generation that comes from forced ad clicks and site visits. While it might seem harmless, these tools are made by malicious people who always try to take advantage of you, so that they can earn money from your naive and distraction. Browser hijackers can also permit other vicious programs without your knowledge to further damage your computer.

Key symptoms that your browser has been hijacked

The following are some symptoms that indicate you’ve been hijacked: 1. your homepage has been reset to some unfamiliar site 2. your browser is constantly being redirected to porn sites 3. default internet search engine is modified 4. you find unwanted new toolbars added 5. you observe a lot of pop-up ads on your screen 6. your browser has become unstable or starts running slowly 7. you can’t visit certain websites such as homepages of antivirus software.

How browser hijacker finds its way to your computer

Browser hijackers could use drive-by downloads or file-sharing websites or perhaps an e-mail attachment in order to reach a targeted computer. They could also come from add-on software, also referred to as browser helper objects (BHO), web browser extensions or toolbars. Browser hijackers sneak into your computer along with free software downloads that you unwittingly install along with the original. An example of some well known browser hijacker includes Conduit, Anyprotect, Babylon, SweetPage, DefaultTab, RocketTab, and Delta Search, but the names are constantly changing. The existence of any browser hijacker on your computer might considerably diminish the web browsing experience, monitor your internet activities that result in serious privacy issues, produce system stability issues and ultimately cause your PC to slowdown or to an almost unusable condition.

The best ways to remove a browser hijacker

Some hijackers can be simply removed by deleting the free software they came with or by eliminating any extension you have recently added to your system. The sad thing is, the majority of the software applications used to hijack a internet browser are deliberately built to be hard to eliminate or detect. Novice computer users should never attempt for the manual form of removal methods, since it calls for thorough computer knowledge to carry out repairs on the computer registry and HOSTS file. Installing and running anti-malware application on the affected system will automatically erase browser hijackers and other unwanted applications. SafeBytes Anti-Malware could counter persistent hijackers and give you proactive computer protection against all kinds of malware. Together with the anti-virus tool, a system optimizer, such as SafeBytes’s Total System Care, could help you in removing all linked files and modifications in the registry automatically.

How to Get rid of Malware that is Blocking Websites or Preventing Downloads

Malware could potentially cause a great deal of damage to your PC. Some malware sits in between the computer and the internet connection and blocks some or all websites that you really want to visit. It might also prevent you from adding anything to your PC, especially anti-malware software. If you’re reading this article, you may have got affected by a virus that prevents you from installing a security software like Safebytes Anti-Malware. Follow the instructions below to get rid of malware through alternate methods.

Eliminate malware in Safe Mode

If the malware is set to run immediately when Windows starts, entering safe mode could very well block the attempt. Just the minimum required programs and services are loaded when you start your PC in Safe Mode. To launch your Windows XP, Vista or 7 computer in Safe Mode with Networking, do as instructed below. 1) At power-on/startup, press the F8 key in 1-second intervals. This will invoke the Advanced Boot Options menu. 2) Select Safe Mode with Networking using arrow keys and press ENTER. 3) Once this mode loads, you will have an internet connection. Now, use your internet browser normally and navigate to https://safebytes.com/products/anti-malware/ to download Safebytes Anti-Malware. 4) As soon as the software program is installed, allow the scan run to eliminate trojans and other threats automatically.

Use an alternate web browser to download an antivirus application

Some malware mainly targets particular internet browsers. If this is your case, make use of another browser as it might circumvent the computer virus. If you suspect that your Internet Explorer happens to be hijacked by a virus or otherwise compromised by online hackers, the best plan of action is to switch to a different browser such as Mozilla Firefox, Google Chrome, or Apple Safari to download your favorite security application – Safebytes Anti-Malware.

Make a bootable USB anti-virus drive

To successfully eliminate the malware, you will need to approach the problem of running antivirus program on the affected PC from a different angle. Follow these steps to employ a USB flash drive to fix your infected PC. 1) Download the anti-malware program on a virus-free PC. 2) Insert the pen drive on the same system. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has an .exe file extension. 4) When asked, select the location of the USB drive as the place where you want to put the software files. Follow the onscreen instructions to finish the installation. 5) Remove the pen drive. You can now use this portable antivirus on the affected computer. 6) Double-click the antivirus program EXE file on the thumb drive. 7) Run Full System Scan to detect and clean-up up all types of malware.

Protect Your Computer Against Viruses and Malware With SafeBytes Anti-Malware

Would you like to download the best anti-malware software program for your desktop? There are numerous applications in the market that comes in free and paid versions for Microsoft Windows computers. Some are good ones, some are ok types, while some are simply just bogus anti-malware software which will damage your personal computer themselves! You must pick one that is dependable, practical and has a strong reputation for its malware protection. On the list of recommended software programs is SafeBytes AntiMalware. SafeBytes has a really good history of excellent service, and customers appear to be very happy with it. SafeBytes antimalware is a highly effective and easy-to-use protection tool which is created for users of all levels of IT literacy. Through its cutting-edge technology, this software will help you protect your PC against infections brought on by different kinds of malware and similar threats, including adware, spyware, computer viruses, worms, trojan horses, keyloggers, potentially unwanted program (PUPs), and ransomware.

There are plenty of amazing features you will get with this security product. Listed below are some of the great features included in the application.

World-class AntiMalware Protection: This deep-cleaning antimalware program goes much deeper than most antivirus tools to clean out your computer system. Its critically acclaimed virus engine detects and disables hard to remove malware that conceals deep within your personal computer. Active Protection: SafeBytes delivers complete and real-time security for your computer system. They are highly effective in screening and removing numerous threats since they’re continuously improved with new updates and alerts. Safe Web Browsing: Through its unique safety ranking, SafeBytes tells you whether a site is safe or not to visit it. This will ensure that you’re always certain of your online safety when browsing the web. Faster Scanning: SafeBytes’s virus scan engine is among the fastest and most efficient within the industry. It's targeted scanning considerably increases the catch rate for malware that is embedded in various PC files. Lightweight Application: SafeBytes is a lightweight application. It consume a really small amount of processing power as it works in the background so you’re free to use your Windows-based PC the way you really want. 24/7 Premium Support: You can get absolutely free 24/7 technical support from their IT experts on any product queries or PC security concerns. SafeBytes has created a fantastic anti-malware solution to help you conquer the latest malware threats and virus attacks. You can be sure that your computer system will be protected in real-time as soon as you put this software to use. So if you are searching for the best anti-malware subscription for your Windows-based PC, we suggest the SafeBytes Anti-Malware application.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually get rid of AnytimeAstrology without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of web browser plug-ins, going to the browser’s AddOn/Extension manager and removing it. You will most probably also want to totally reset your browser to its default configuration settings. Finally, examine your hard disk for all of the following and clean your computer registry manually to get rid of leftover application entries after uninstallation. Please remember that this is for professional users only and may be difficult, with wrong file removal leading to additional system errors. Additionally, some malicious programs have the capability to defend against its removal. You are urged to do this procedure in Windows Safe Mode.