Cortana is Not Connecting to the Internet

Recently, a number of Windows 10 users reported that they were not able to use Cortana properly because it wasn’t able to connect to the internet. According to these users, Cortana won’t connect to the internet even when their internet connection is stable. According to security experts, this issue is confirmed to occur only with Microsoft accounts.

This problem might have something to do with a proxy server that interferes with Cortana. There were reports that this issue was caused by a proxy that was filtering the network connection which also happens to interfere with Cortana’s ability to adapt search results and queries based on the user’s location. It could also be caused by some glitch in the home network or your Microsoft account information is inconsistent or your Microsoft account has to be verified.

Here are some suggestions that could help fix the connection issue in Cortana, just start with the first one and work your way down until you encounter an option that fixes the problem.

Option 1 – Restart or reset your modem or router

The first thing you can try is restarting or resetting your modem or router. All you have to do is unplug the power cable of the modem and then plug it back in after a few seconds. You could also use the reset button of the modem at the back if it is one. But before you press the reset button, keep in mind that it will erase all the connection credentials and it will be set back to its default settings. After rebooting the network, you can restart your computer to force your modem or router to reassign an IP address to your computer.

Option 2 – Restart Cortana

Restarting Cortana can help you resolve the issue.

  • To restart Cortana, open the Task Manager, right-click on Cortana and select the “End process” option.
  • Then go to the File tab and select “Run new task”.
  • After that, type in “cortana.exe” and press Enter to restart the process.

Option 3 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Open another app that uses a Microsoft account

This might seem like an odd fix, however, a couple of users tried doing this and it worked for them as it allowed Cortana to connect to the internet again. In this option, you just have to launch another app that uses your Microsoft account information in the same way as Cortana, for instance, the Store app. Once you open the app, a prompt should appear along with a dialog box that allows you to update your Microsoft account with the information required. After that, restart your computer and check if Cortana is now able to connect to the internet or not.

Option 5 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 6 – Reset Cortana settings

  • Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Fix Windows Update Error 0x8007025D-0x2000C
Recently, a number of users reported getting an error code 0x8007025D-0x2000C while updating their Windows 10 computers using an ISO or the Media Creation tool. You will also see a detailed error message saying, “The installation failed in the SAFE_OS phase with an error during APPLY_IMAGE operation” together with the error code 0x8007025D-0x2000C. This kind of issue usually occurs when there is some problem with the installation files and when Windows Update fails to apply upgrade using the Media Creation Tool or ISO. To resolve this issue, you can use the troubleshooting options given below as a reference.

Option 1 – Try recreating the Windows 10 installation USB

Recreating the Windows 10 installation USB might help in fixing the problem. You can use a USB drive to do so but make sure that it has a great read-write speed. Follow the steps below to recreate Windows 10 installation USB”
  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 2 – Try running the Windows Update troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update error code 0x8007025D-0x2000C. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Update the BIOS

Take note that you have to be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Option 4 – Try restarting the Background Intelligent Transfer Service

The Background Intelligent Transfer Service or BITS is a part of the Windows Update service and is the one that manages the background download of Windows Update, as well as scans for new updates and so on. And if Windows Update is experiencing some problems, you can try restarting BITS but make sure that you have admin privileges to do so.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter to open Windows Services.
  • From the list of Services, look for the Background Intelligent Transfer Service and double-click on it to open Properties.
  • After that, you need to set the Startup type to “Automatic (Delayed Start) and click on Apply.
  • Now click the Stop button to stop BITS and then click the Start button to restart the service.
  • Click OK to save the changes made and then restart your PC.

Option 5 – Try to update Windows after a couple of minutes or an hour

There are times when the issue is from Microsoft’s end. It could be that there’s some issue with Microsoft’s server so it would be better if you give it a couple of minutes or an hour or so before trying to run Windows Update again.
Read More
Watch old game intros in 4k or 8K hi-definition
AI and neural networks are more and more being used in all parts of our lives. From face detections to deep fakes it is both amusing and frightening to watch at the same time. From some really bad uses of neural networks and AI overall, looking at you deep fakes, upscaling videos or images are mostly harmless pieces of work not harming anyone. There is one cool YouTube channel, well there are more but this one seems to have most of the videos on it and if I am wrong I apologize. https://www.youtube.com/channel/UC33rC3GO1UZFAkMcCCwjyWg So upscale is like previously mentioned a YouTube channel that hosts old game trailers and into videos but in full 4K or 8K video resolution, fully upscaled using neural networks. There are some videos that are not maybe top-notch but the large quantity of them is pretty well upscaled and they do indeed look great. So if you have some time and want that old nostalgia fix, go and check it out. You might find something that will bring that old you out and you might even drop a smile or two remembering old good days, I know I have.
Read More
How to Repair Error Code 0xC190010, 0x30018 in Windows 10

Error Code 0xC1900101, 0x30018? - What is it?

Users, when upgrading to Windows 10 from Windows 7 or Windows 8/8.1, or when upgrading to a new version, build, service pack, or major update of Windows 10, can encounter error code 0xC1900101, 0x30018. Windows 10 installation fails and stops or hangs. During the installation process, it will reach a certain maximum limit (normally at 6% or 32%) then reverts back to the previous version of the operating system and displays the following message:

We couldn’t install Windows 10. We’ve set your PC back to the way it was right before you started installing Windows 10.

0xC1900101 – 0x30018 The installation failed in the FIRST_BOOT phase with the error during the SYSPREP operation.

Solution

Restoro box imageError Causes

In attempting to fix Error Code 0xC1900101-0x30018, it is vital to know what causes this issue. The most probable causes of this error are:

  • Incompatible hardware or driver
  • Incompatible security programs or antivirus or incompatible utility software
  • A device driver possibly stopped responding to setup.exe while on the installation process.
In some cases, you might be opened to other error messages when attempting to update to Windows 10, including error code 8007002c.

Further Information and Manual Repair

In fixing issues related to error codes, it is best to employ manual repair methods. Using these methods helps users pinpoint the root causes of the issue and apply solutions permanently to fix the issues. While most manual repair methods can be done by every Windows user, even those without technical abilities, there are certain cases where help from a Windows professional is needed. If you’re not up to facing risks in implementing manual methods yourself, consider getting help from a professional Windows technician or you can use a powerful automated tool. In fixing Error Code 0xC1900101-0x30018, you can repeat the same steps used for 0xc000021a (Method One) or you can try doing the following:
  • Disable or uninstall your Antivirus program before proceeding to upgrade the system
  • Ensure that the machine name is simple (having at least 8 characters) with no special characters like hyphens or dashes.
  • Restart the device a few times then try again.
  • Disable General USB Devices such as the Smart Card Reader.
  • If you use an SCSI hard disk, ensure that you have available drivers you can use for your storage such as a thumb drive and make sure that it is connected. During the Windows 10 setup, select the Custom Advanced Option and use the Load Driver command to be able to load the suitable driver for the SCSI drive. If this fails, try switching to an IDE-based hard disk.
  • You can now perform a clean boot. Restart your device then try again.
  • If you are using the .ISO file for upgrading the system, you need to disconnect from the Internet first before proceeding to the setup. If you are connected to Wi-Fi or by Ethernet (LAN), make sure to disable both connections then you can proceed to set up again.
  • If you’re performing the update through Windows Update, once the download reaches 100%, disconnect from the Internet, and then proceed with the installation.

NOTE: If this fails, if possible, you can try using the .ISO file in upgrading.

  • Switch to a local account if the device is connected to a domain.
  • Disconnect all external devices attached to the computer such as gaming controllers, printers, or USB keys.

If you’re using Windows Update in installing Windows 10, you can implement the following:

  1. Open the Command Prompt window by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
  2. Stop the BITS, Cryptographic, MSI Installer, and the Windows Update Services. In order to do this, Type or Copy and Paste the following commands one at a time:

NOTE: Don’t forget to hit Enter after every command.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

  1. Rename the Catroot2 and SoftwareDistribution In order to do this, Type or Copy and Paste the following commands one at a time:

NOTE: Don’t forget to hit Enter after every command.

                        ren

C:WindowsSoftwareDistribution SoftwareDistribution.old

                          ren

C:WindowsSystem32catroot2 Catroot2.old

  1. Restart the BITS, Cryptographic, MSI Installer, and the Windows Update Services. In order to do this, Type or Copy and Paste the following commands one at a time:

NOTE: Don’t forget to hit Enter after every command.

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

  1. Type Exit in the Command Prompt then close the Command Prompt window then restart the computer.
Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!
Read More
Fix Update Standalone Installer 0x80096002
If you are using a Windows Update Standalone Installer to install Windows Updates in your Windows 10 computer but you suddenly encounter an error saying, “Installer encountered an error: 0x80096002, The certificate for the signer of the message is invalid or not found”, read on as this post will guide you on how you can fix it. This kind of error could be due to the vendor’s certificate that might have become invalid, compromised, or pulled. Aside from that, it is also possible that the update is not targeted at your OS version. You could get this error when you try to install an incompatible update or software on your computer. This error can also appear due to misconfigured system files or when you try to install BitLocker To Go Drive Encryption or BitLocker Drive Preparation Tool. To fix this error, you can try to run the standalone installer in Compatibility mode or enable the Windows Identity Foundation or run the Windows Update troubleshooter. Make sure to check if the error was resolved after every suggestion. It will help you learn what fixed the problem.

Option 1 – Try to run the installer in Compatibility mode

  • Look for the setup file.
  • Once you find it, right-click on it and select Properties from the context menu.
  • After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select the Windows OS version you want the installer to run on.
  • You also have to check the “Run as administrator” option.
  • Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Try to troubleshoot compatibility

This option is almost the same as the first one except it is an alternative way of fixing the error 0x80096002 in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.
  • Look for the setup file.
  • Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
  • After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Try to enable the Windows Identity Foundation

You might also want to enable the Windows Identity Foundation as some users reported that it helped in resolving the error for them. To do so, follow these steps:
  • In the Windows Start Search, type “Turn Windows features on or off” and click on the matching result.
  • This will open a list of Windows Features and from there, look for the Windows Identity Foundation.
  • Once you found it, click on its checkbox and click OK to enable it and save the changes made.
  • Now see if it has fixed the error or not. If not, you have to disable the feature.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error 0x80096002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
Read More
Free Wifi Hotspot Removal Guide for Windows

The Free Wifi Hotspot is offered to users that own a laptop and a desktop PC that has a wired connection to the Internet and no WiFi modem. The Free Wifi Hotspot is said to help users share their Internet connection with mobile devices that support the 2G/3G/4G/USB tethering connectivity. However, users will need a 2G/3G/4G modem attached to the computer/laptop with access to the Internet if they intend to benefit from the Free Wifi Hotspot software. Additionally, the Free Wifi Hotspot may collect data like your Internet history, downloads log, and software configuration for product placement optimization. PC users that run the Free Wifi Hotspot software may be shown pop-up windows with marketing materials from time to time and maybe redirected to promotional offers.

Several anti-virus applications have flagged Free Wifi Hotspot as a Potentially Unwanted Applications and may come bundled with other PUP-s that may harm your computer or steal some information, due to these risks it is marked for optional removal.

About Potentially Unwanted Applications

Everybody has experienced it – you download a piece of free application, then you see some unwanted applications on your computer or find a strange toolbar has been included with your browser. You didn’t install them, so how did they appear? These unwanted applications, which are referred to as Potentially Unwanted Programs, or PUPs in short, typically tag along as a software package when downloading the application and can ruin your PC or cause major annoyances. PUP does not involve malware in the traditional sense. The reason is, the majority of PUPs end up in a computer not because they slip through the security holes, for example, but because the users have got installed them themselves – totally unintentionally needless to say. A PUP might not be regarded as malicious or harmful but nonetheless, it is a standard reason for clunky OSs; some PUPs are a lot more aggressive by deliberately slowing down your computer or laptop.

How does unwanted software impact you?

Unwanted programs come in many forms. Usually, they can be seen in adware bundlers that are known to utilize aggressive and misleading advertising. The majority of bundlers install many adware programs from several vendors, each of which has its own EULA policy. Safebytes Anti-malware totally eliminates this threat and safeguards your machine against PUP or adware infection. The PUPs likewise get installed into your computer in the form of browser add-ons and toolbars. They will modify web browser settings, change the default search engine, substitute the default home page with their very own websites, slow down browsing speed, and also will ruin your system also. Potentially unwanted programs apply aggressive distribution methods to get onto your personal computer. The worst part of installing a PUP is the spyware, adware, and keystroke loggers that may hide inside. These are software programs that don’t do anything good for you; in addition to occupying space on the hard disk, they will also slow down your PC, often change settings without your approval, the list of troublesome features goes on and on.

Tips on avoiding PUPs

• When installing anything on your desktop, always read the fine print, like the license agreement. Do not accept terms of use that are for bundled programs. • Don’t accept standard, express, default, or any other installation settings which are recommended. Always opt for “custom” installation. • Make use of an antivirus program to boost your protection. Anti-malware programs like Safebytes Anti-malware has got real-time features that will block PUPs before they harm your computer. • Avoid adding freeware software you won’t make use of. Nowadays ‘freeware’ isn’t actually freeware – but ‘crapware’ bundling nonsense. • Always download programs from the original website. Most PUPs find their way onto your PC is through download portals, so avoid it entirely. Comply with these tips and you will almost never get potentially unwanted programs on your computer.

How To Get Rid Of Malware That Is Blocking Antivirus Downloads?

Every malware is bad and the level of the damage can vary greatly depending on the type of malware. Some malware sits in between the computer and the internet connection and blocks some or all websites that you really want to check out. It will also block you from adding anything to your PC, especially the anti-virus program. If you’re reading this, you may have affected by a virus that prevents you from downloading a security application such as Safebytes Anti-Malware. There are some options you could try to get around with this particular issue.

Use Safe Mode to resolve the problem

In the event the malware is set to run at Windows startup, then booting in safe mode should avoid it. Since just the bare minimum programs and services launch in “Safe Mode”, there are rarely any reasons for conflicts to happen. Listed here are the steps you need to follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (check out Microsoft site for directions on Windows 8 and 10 PCs). 1) At power on, press the F8 key before the Windows splash screen starts to load. This will conjure up the “Advanced Boot Options” menu. 2) Make use of the arrow keys to select Safe Mode with Networking and hit ENTER. 3) When you are into this mode, you should have access to the internet once again. Now, use your browser normally and navigate to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) Following installation, run a complete scan and allow the program to delete the threats it detects.

Switch over to some other internet browser

Certain malware might target vulnerabilities of a particular web browser that obstruct the downloading process. If you suspect that your Internet Explorer happens to be hijacked by a trojan or otherwise compromised by cybercriminals, the most effective thing to do is to switch to an alternate browser such as Chrome, Firefox, or Safari to download your chosen security application – Safebytes Anti-Malware.

Install security software on a USB drive

Another solution is to download and transfer antivirus software from a clean PC to run a scan on the affected computer. Abide by these steps to run the antivirus on the infected computer. 1) On a virus-free PC, install Safebytes Anti-Malware. 2) Plug in the pen drive to a USB slot on the uninfected computer. 3) Double-click the Setup icon of the antivirus software to run the Installation Wizard. 4) Select the flash drive as the destination for saving the software file. Follow activation instructions. 5) Now, insert the thumb drive into the infected system. 6) Double click the Safebytes Anti-malware icon on the pen drive to run the application. 7) Click “Scan Now” to run a complete scan on the infected computer for viruses.

SafeBytes Anti-Malware Benefits

If you are looking to download anti-malware software for your PC, there are lots of tools on the market to consider however, you should not trust blindly anyone, regardless of whether it is free or paid software. Some are very good ones, some are decent, and some are just bogus anti-malware software that will harm your computer themselves! You should opt for a tool that has gained a good reputation and detects not only viruses but other kinds of malware too. On the list of recommended software by industry leaders is SafeBytes Anti-Malware, a popular security application for Microsoft Windows. Safebytes is one of the well-established PC solutions companies, which provide this complete anti-malware software program. When you have installed this software, SafeByte's state-of-the-art protection system will ensure that no viruses or malware can seep through your computer.

SafeBytes anti-malware provides a plethora of enhanced features which set it apart from all others. Below are some of the best ones:

Live Protection: SafeBytes offers an entirely hands-free active protection and is set to monitor, block, and get rid of all computer threats at its first encounter. They’re very efficient in screening and getting rid of different threats because they are continuously revised with new updates and safety measures. World-class AntiMalware Protection: This deep-cleaning anti-malware program goes much deeper than most anti-virus tools to clean out your computer. Its critically acclaimed virus engine finds and disables hard-to-remove malware that conceals deep inside your personal computer. Safe Web Browsing: SafeBytes checks and provides a unique safety rating to every single website you visit and block access to webpages considered to be phishing sites, thus safeguarding you from identity theft, or known to contain malware. Lightweight Tool: SafeBytes is a lightweight and easy-of-use antivirus and antimalware solution. As it uses minimum computer resources, this program leaves the computer power exactly where it belongs to: with you actually. Fantastic Technical Support: Expert technicians are at your disposal 24/7! They will promptly resolve any technical issues you may be encountering with your security software. SafeBytes can keep your PC protected from most advanced malware threats automatically with almost no input needed from you again. Once you’ve downloaded and installed SafeBytes Anti-Malware, you will no longer need to bother about malware or other security worries. If you want sophisticated forms of protection features & threat detections, buying SafeBytes Anti-Malware could be worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you’d like to perform the removal of Free Wifi Hotspot manually instead of using an automated software tool, you may follow these steps: Go to the Windows Control Panel, click the “Add or Remove Programs” and there, select the offending application to uninstall. In case of suspicious versions of browser extensions, you can actually remove them via your web browser’s extension manager. You’ll probably also want to totally reset your internet browser to its default configuration settings. To ensure the complete removal, manually examine your hard drive and Windows registry for all of the following and eliminate or reset the values accordingly. Please remember that only professional users should attempt to manually edit the registry because incorrect file removal leads to a major problem or even a computer crash. Furthermore, certain malware is capable of replicating itself or preventing deletion. It is advisable that you carry out the removal procedure in Windows Safe Mode.
Files: %APPDATA%\Microsoft\Windows\Start Menu\Programs\Free WiFi Hotspot %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Free WiFi Hotspot %ALLUSERSPROFILE%\Application Data\Start Menu\Programs\Free WiFi Hotspot %Appdata%\Free WiFi Hotspot New Version Available Registry: HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller Free WiFi Hotspot_is1
Read More
Simple Manual to Fix Corrupted PST Files Quick

Just what is a PST File?

PST file is the acronym for Private Storage Table. It is a proprietary file structure utilized in the ms-outlook program shop and to preserve attachments as well as e-mails, notifications, scheduled calendar events, and even more. This structure can also be called a Personal Folder File. The storage limit or the size varies today with respect to the Outlook version you've got installed. The PST file size limit depends on the edition you have installed. Outlook 2002 and earlier versions have a memory limitation of 2GB while later versions such as Outlook 2013 have up to 50GB memory limit.

Error Causes

You will be amazed to discover there is not a single cause behind this problem. The File can be damaged due to a number of reasons including:
  • Virus infection
  • Incorrect file system recovery
  • Data storage device failure
  • Storage size limit exceeds
  • Sometimes due to power failure when accessing the PST files
Once this File becomes corrupted and broken, it places you in danger of losing your important e-mails and attachments. Moreover, this stops you from getting or sending e-mails to and from your own associates. And in case you would like to add new contacts, you are greatly hindered. It reduces your productivity. For individuals relying completely on the Outlook program for communicating via e-mails and maintaining a track of important dates that they have set reminders for and scheduled in their calendars, the PST file problem is a nightmare. It decreases productiveness and performance.

Further Information and Manual Repair

To regain the damaged File without removing old e-mails Install a PST File Repair Tool. The latter one is probably the best way to resolve this issue without compromising on your old important emails and contacts. There are a number of repair resources out there. Each device provides a distinct degree of characteristics and performance. We urge you to use Stellar Phoenix Outlook PST Repair Tool. Not only does this repair tool aid work out PST file error that is damaged, but it also helps with data recovery. With this particular tool, it is possible to recover even the erased files you've removed from your Outlook Installation before the PST file got corrupted. Wait there is more! It is also possible to raise the memory limit by installing this repair tool on your computer. What this means is in the event the PST file corruption's cause was associated with the storage size limit, it is easily worked out. With an increase in memory, you can keep your older emails and continue storing new mail from associates. To begin, Click here to Download Install Stellar Phoenix Outlook PST Repair on your personal computer and run it to restore the PST files.
Read More
How to Fix win32kfull.sys BSOD Error in Windows 10
The win32kfull.sys file is one of the kernel-mode device drivers in your Windows 10 operating system. In case you don’t know, there are two kinds of device drivers – the first ones are the normal drivers that communicate between your hardware and the operating system while the second ones are the kernel-mode drivers. The latter is necessary for booting your OS. And there are times when you encounter the win32kfull.sys error while booting your PC. Here’s the full context of the win32kfull.sys error:
“SYSTEM_SERVICE_EXCEPTION (win32kbase.sys) APC_INDEX_MIXMATCH PAGE_FAULT_IN_NONPAGED_AREA”
This error could be caused by corrupted or outdated drivers with incomplete files or it could be caused by some driver or software installed on your computer. To fix this error, here are some troubleshooting options you need to check out.

Option 1 – Try updating all the Drivers

As pointed out, the win32kfull.sys error can be due to outdated or corrupted drivers that are not compatible with your hardware. These drivers include but are not limited to display, network, sound, hard drive, and more. If you are not able to access the internet, you can just manually download the update using another PC. To update your drivers, here’s what you need to do:
  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it. After that, you could also check if there’s a new update of the game you’re getting the issue of the black bar.

Option 2 – Identify and uninstall problematic programs by putting your PC in a Clean Boot State

One of the main causes of BSOD errors like win32kfull.sys is a problematic program that could clash with your existing operating system as well as computer architecture. There are tons of programs that are either incompatible or conflict with the existing drivers or software in your system. To identify such programs, you need to put your PC in a Clean Boot state. How? Follow these steps:
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:
  • From the “Start” menu, go to System Configuration.
  • After that, switch to the General tab and click the option for “Normal Startup”.
  • Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
  • Then find and click “Enable all” and if prompted, you have to confirm.
  • Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
  • Restart your PC when prompted.
Once you have identified the program causing the problem, uninstall it right away from your Control Panel.

Option 3 – Perform an SFC scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the win32kfull.sys error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
Read More
Disabling the Recently Opened Files in Windows
The Windows 10 operating system comes with a user-friendly interface as well as better security features compared to its previous versions. One of these new features is the “Recently Opened Files” feature which displays all the files you’ve opened recently in File Explorer. Although it might seem useful, some users see this as a privacy concern especially if there are other users that use the same computer. If you are one of these users, read on as this post will guide you on how you can disable the “Recently Opened Files” feature in Windows 10. There are three ways you can disable the “Recently Opened Files” feature. You can manually clear the recent files, or disable the feature via Control Panel. You can also do it using the Group Policy Editor.

Option 1 – Manually clear the recent files

The first thing you can do is to clear the recent files manually. Since the information about the recently opened files is stored in the form of cached data, you can locate this data and delete it manually, from time to time. To do that, follow these steps:
  • Tap the Win + R keys to open the Run utility and copy this address in the field: %AppData%MicrosoftWindowsRecent
  • Next, tap the Ctrl + A keys to select all the items and then tap the Shift + Delete keys simultaneously.
  • After that, a prompt will appear where you have to click on Yes. This will delete all the recently opened files in the File Explorer the next time you open it.

Option 2 – Disable the feature via Control Panel

The next option you can try to disable the feature is via Control Panel. Refer to these steps to do so:
  • First, click on the Start Menu button and select the Settings icon.
  • After that, click on Personalization and then on Start located on the left pane.
  • Next, scroll down until you see the “Show recently opened items” in Jump Lists on the Start or the Taskbar and click on it and then toggle it off.

Option 3 – Disable the feature using the Group Policy Editor

If you are using the Windows 10 Pro version, then you have access to edit the functions in the Group Policy. The Group Policy function has the option that can disable all the default services of Windows 10. Note that in this step, you will permanently disable the “Recently Opened Files” feature. So before you proceed, make sure that you really want to disable this feature permanently and not in the meantime.
  • Tap the Win + R keys to open the Run dialog box and type “gpedit.msc” in the field and click OK or tap Enter to open the Group Policy Editor.
  • Next, on the left side pane, click on the “User Configuration” option and then click the “Administrative Templates” option.
  • After that, select the “Start Menu and Taskbar” option and select the “Don’t keep the history of recently opened documents” option in the right pane.
  • Now double click on this option and check the “Enabled” option and then click on Apply and OK buttons to save the changes made.
Read More
How to remove weather widget from W11
The latest Windows 11 update has brought with it not so popular widget from Windows 10, the weather widget that will reside into the taskbar and constantly show stuff like temperature, weather conditions, etc. The weather widget is not a bad thing but most users found it a little annoying and turned it off in Windows 10. If you wonder how can you do the same but this time inside Windows 11 please keep reading. weather widgetThe first step is to right-click  anywhere on the taskbar (in empty space) and choose Taskbar settings Once the taskbar settings are opened, find Widgets and click on the switch on the far right to turn it off, immediately no more information will be shown on the taskbar and it will be free again. And that is all there is to it.
Read More
Fix UTCSVC high CPU and Disk usage in Windows
There is a lot of high resource utilization by any process that slows down a Windows operating system and one of the services that could cause such a thing is the utcsvc.exe process. This particular process at times can cause high CPU and disk usage. So if you are currently facing this problem, read on as this post will guide you on how you can resolve the problem. UTC which stands for Universal Telemetry Client is a software that runs a service named Diagnostic Tracking Service or DiagTrak. This service is used by Microsoft to collect customer feedback, analyze customer’s problems, and push resolution via updates in order to make the Windows 10 operating system better. This service is an executable file that could be translated to Service Host and even though the process does not usually cause problems, there are actually times when it does especially if it results in high resource utilization. In such cases, you might want to consider disabling it to fix its high CPU and disk usage.

According to Microsoft:

“We collect information about you, your devices, applications and networks, and your use of those devices, applications, and networks. Examples of data we collect include your name, email address, preferences, and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.”
There are several ways you can disable the utcsvc.exe process. You can disable it using the Service Manager, Registry Editor, and Group Policy Editor. For more details, refer to the instructions laid out below.

Option 1 – Disable the Connected User Experience & Telemetry Service via Service Manager

Note that this option is for standalone systems, so if you’re not using one, refer to the next given options below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
  • From the given list of services, look for the Connected User Experience service. Once you found it, click on it and you’ll see its description which states:
“The Connected User Experiences and Telemetry service enables features that support in-application and connected user experiences. Additionally, this service manages the event-driven collection and transmission of diagnostic and usage information (used to improve the experience and quality of the Windows Platform) when the diagnostics and usage privacy option settings are enabled under Feedback and Diagnostics.”
  • Next, right-click on it and select Properties.
  • Now, change its Startup Type to Disabled and click on the Apply and OK buttons to save the changes made.

Option 2 – Disable the Connected User Experience & Telemetry Service via Registry Editor

  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and click OK to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
  • After that, right-click on the folder named “DataCollection” and select New > DWORD (32-bit) Value.
  • Now name the new value “AllowTelemetry” and make sure that its Value data is “0” and then click on OK to save the changes made.
  • Restart your computer.

Option 3 – Disable the Connected User Experience & Telemetry Service via Group Policy Editor

If you have to disable the service related to the Universal Telemetry Client for company-managed systems, then you can do that using the Group Policy Editor.
  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration > Administrative Templates > Windows Components> Data Collection and Preview Build
  • After that, double-click on Data Collection and Preview Build to open its settings.
  • From there, look for the “Allow Telemetry” item and double click on it to open its Properties.
  • Next, set the radio button to Disabled and then click on the Apply button to save the changes made.
  • Restart your computer.

Option 4 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter

Hardware and Devices Troubleshooter:

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Performance Troubleshooter:

  • Tap the Win + R keys to open the Run dialog box.
  • Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status