Cortana is Not Connecting to the Internet

Recently, a number of Windows 10 users reported that they were not able to use Cortana properly because it wasn’t able to connect to the internet. According to these users, Cortana won’t connect to the internet even when their internet connection is stable. According to security experts, this issue is confirmed to occur only with Microsoft accounts.

This problem might have something to do with a proxy server that interferes with Cortana. There were reports that this issue was caused by a proxy that was filtering the network connection which also happens to interfere with Cortana’s ability to adapt search results and queries based on the user’s location. It could also be caused by some glitch in the home network or your Microsoft account information is inconsistent or your Microsoft account has to be verified.

Here are some suggestions that could help fix the connection issue in Cortana, just start with the first one and work your way down until you encounter an option that fixes the problem.

Option 1 – Restart or reset your modem or router

The first thing you can try is restarting or resetting your modem or router. All you have to do is unplug the power cable of the modem and then plug it back in after a few seconds. You could also use the reset button of the modem at the back if it is one. But before you press the reset button, keep in mind that it will erase all the connection credentials and it will be set back to its default settings. After rebooting the network, you can restart your computer to force your modem or router to reassign an IP address to your computer.

Option 2 – Restart Cortana

Restarting Cortana can help you resolve the issue.

  • To restart Cortana, open the Task Manager, right-click on Cortana and select the “End process” option.
  • Then go to the File tab and select “Run new task”.
  • After that, type in “cortana.exe” and press Enter to restart the process.

Option 3 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Open another app that uses a Microsoft account

This might seem like an odd fix, however, a couple of users tried doing this and it worked for them as it allowed Cortana to connect to the internet again. In this option, you just have to launch another app that uses your Microsoft account information in the same way as Cortana, for instance, the Store app. Once you open the app, a prompt should appear along with a dialog box that allows you to update your Microsoft account with the information required. After that, restart your computer and check if Cortana is now able to connect to the internet or not.

Option 5 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 6 – Reset Cortana settings

  • Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.

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Mozilla Firefox

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Internet Explorer

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From the Author: We all search the web every day for information from handy how-to’s, must know news about shopping. So wouldn’t it be great if you could collect extra Nectar points just for doing something you do already? Like to shop online? Nectar Search will also tell you when you’re on a shopping website (like Argos, Debenhams, Next, Play.com, and Apple) where you can collect points too.

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When your browser is hi-jacked, the following can happen: you notice unauthorized changes to your internet browser’s homepage; you observe new unwanted favorites or bookmarks added, usually directed to advertisement-filled or porn websites; the default browser configurations have been changed and/or your default web engine is altered; unwanted new toolbars are added to your internet browser; you might notice numerous pop-up adverts on your computer screen; your browser has instability issues or exhibits frequent errors; You can’t access particular websites, especially anti-malware websites.

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A browser hijacker can be installed on your computer or laptop when you go to an infected site, click on an e-mail attachment, or download something from a file-sharing site. Many internet browser hijackings originate from add-on programs, i.e., browser helper objects (BHO), toolbars, or plug-ins added to browsers to provide them additional features. Other times you might have accidentally accepted a browser hijacker as part of a software bundle (generally freeware or shareware). Popular examples of browser hijackers include CoolWebSearch, Conduit, OneWebSearch, Coupon Server, RocketTab, Delta Search, Searchult.com, and Snap.do. Browser hijacking can bring about serious privacy problems and even identity theft, affect your web browsing experience by taking control over outgoing traffic, drastically slows down your computer or laptop by depleting lots of resources, and lead to system instability also.

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Some browser hijacking can be easily stopped by identifying and eliminating the corresponding malware software from your control panel. However, most hijackers are quite tenacious and require specialized applications to get rid of them. Moreover, browser hijackers could modify the Windows registry so it can be extremely tough to fix manually, particularly when you are not a tech-savvy person. Browser hijackers can be effectively removed by installing and running an anti-malware application on the affected computer. To get rid of any browser hijacker out of your computer, you could download this particular top-notch malware removal application – SafeBytes Anti-Malware. Together with anti-malware, a PC optimizer software, similar to Total System Care, could help you correct Windows registry errors, remove unwanted toolbars, secure your internet privacy, and stabilize programs installed on your computer.

Find Out How To Install Safebytes Anti-Malware On An Infected Computer system

All malware is bad and the consequences of the damage will vary based on the specific type of malicious software. Certain malware goes to great lengths to stop you from downloading or installing anything on your computer system, particularly anti-virus programs. If you are reading this, you probably have infected by a virus that stops you from installing a security program like Safebytes Anti-Malware. Follow the instructions below to remove malware through alternative methods.

Install in Safe Mode with Networking

Safe Mode is a unique, simplified version of Windows where just essential services are loaded to counteract malware and other problematic programs from loading. In case the malicious software is set to load immediately when the PC boots, switching to this mode could prevent it from doing so. To boot into Safe Mode, hit “F8” key on the keyboard right before Windows logo screen appears; Or right after normal Windows boot up, run MSCONFIG, look over Safe Boot under Boot tab, and then click Apply. Once you are in Safe Mode, you can try to install your anti-malware application without the hindrance of the malware. After installation, run the malware scanner to eliminate standard infections.

Download the anti-malware program in a different internet browser

Some malware only targets particular internet browsers. If this is your case, employ another browser as it might circumvent the computer virus. In case you suspect that your Internet Explorer happens to be hijacked by a computer virus or otherwise compromised by online hackers, the most effective course of action is to switch over to a different web browser such as Mozilla Firefox, Google Chrome, or Apple Safari to download your favorite security application – Safebytes Anti-Malware.

Make a bootable USB anti-virus drive

Another solution is to save and run an anti-malware software program entirely from a Thumb drive. To run antivirus from a thumb drive, follow these simple steps: 1) On a clean computer, install Safebytes Anti-Malware. 2) Plug the USB drive into the clean computer. 3) Double-click the Setup icon of the anti-malware software to run the Installation Wizard. 4) Select the drive letter of the pen drive as the location when the wizard asks you where you would like to install the anti-virus. Follow the onscreen instructions to finish the installation. 5) Now, insert the USB drive into the corrupted PC. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Simply click “Scan Now” to run a complete scan on the affected computer for malware.

SafeBytes Anti-Malware Features

To protect your laptop or computer from various internet-based threats, it’s important to install anti-malware software on your personal computer. However, with countless numbers antimalware companies out there, these days it is hard to decide which one you should buy for your laptop. Some of them do a great job in eliminating malware threats while some will damage your PC by themselves. You must be careful not to pick the wrong product, especially if you buy a paid application. On the list of strongly recommended software by industry leaders is SafeBytes Anti-Malware, the most dependable program for Microsoft Windows. SafeBytes anti-malware is a trustworthy tool that not only secures your PC permanently but is also quite user-friendly for people of all skill levels. Once you’ve got installed this application, SafeByte's sophisticated protection system will ensure that no viruses or malware can seep through your PC.

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Technical Details and Manual Removal (Advanced Users)

To eliminate Nectar Toolbar manually, go to the Add or Remove programs list in the Windows Control Panel and choose the program you want to remove. For browser extensions, go to your web browser’s Addon/Extension manager and select the add-on you want to remove or disable. You’ll probably also want to reset your internet browser to its default settings. Finally, check your hard disk for all of the following and clean your computer registry manually to get rid of leftover application entries after uninstallation. But bear in mind, this can be a tough task and only computer professionals can perform safely. In addition, certain malicious programs have the capability to defend against its removal. Completing this task in Safe Mode is suggested.
Files: C:\Program Files (x86)\Nectar Toolbar C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\AimiaPoints.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\AimiaPointsAct.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\AimiaToolbar.css C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\ArrowDown.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\ArrowRight.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\ArrowUp.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\arrow_refresh.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\background.html C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\background.js C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\basis.xml C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\BrowserTweak.css C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\btn-background-grey.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\CanCollect.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\CanCollectAct.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\closeIcon.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\cog.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\Collecting.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\CollectingAct.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\computer_delete.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\eShopsMenu.html C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\eShopsMenu.js C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\help.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\HelpMenu.html C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\HelpMenu.js C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\icon-128.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\icon-16.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\icon-48.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\icons.bmp C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\icons.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\ie7vista.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\ie7xp.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\ie8bg.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\IE8GuardWorkaround.exe C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\info.txt C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\InstIcon.ico C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\jquery-1.7.2.min.js C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\jquery.placeholder.min.js C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\JSON.js C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\main.js C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\menu.js C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\nectar-icon-32×32.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\PIE.htc C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\PIE.js C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\SearchHist.html C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\SearchHist.js C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\search_glass.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\separator.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\separator_arrows.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\TbCommonUtils.dll C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\tbcore3.dll C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\TbHelper2.exe C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\tbhelperU.dll C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\uninstall.exe C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\UninstIcon.ico C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\update.exe C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\version.txt C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\Yahoo.ico C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\yahoo.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\your_logo.png Registry: HKEY_CURRENT_USER\Software376694984709702142491016734454 HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run 13376694984709702142491016734454
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Your computer has lost the lease to IP Address
If you encounter an error message that states, “Your computer has lost the lease to its IP Address <IP ADDRESS> on the Network Card with network address <NETWORK ADDRESS>”, then this post might be of help to you. This kind of error due to the timeout caused by the DHCPv6 address which is used to connect the client to the user network as an independent client or a part of a domain. There are a lot of potential fixes you can try to fix this error and we will be discussing each one of them below. You can try to reboot your router, flush the DNS cache, reset the Network adapter, toggle the DHCPv6 Lease time or disable IPv6 in the Network Center. For more details, refer to the following options.

Option 1 – Try rebooting your router

The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.

Option 2 – Try to flush the DNS configuration

You could also try to flush the DNS configuration in your computer to fix the error. How? Refer to these steps:
  • Tap the Win + X key combination and click on the Command Prompt (Admin) option or you could also search “cmd” in the Cortana search box and right-click on Command Prompt from the search results and select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, enter each one of the commands given below sequentially in order to flush the DNS cache.
    • ipconfig/release
    • ipconfig/renew
    • ipconfig/flushdns
  • Now type the exit command to close Command Prompt and then restart your computer and see if the problem is fixed.
One the other hand, you could also try to reset Winsock as well as the TCP/IP. Once done, just exit the Command Prompt and check if that fixes your issue. You may want to reset Winsock & reset TCP/IP as well.

Option 3 – Try to toggle the DHCPv6 Lease time

  • First, you need to log in to the Admin panel of your router.
  • Next, navigate to the DHCPv6 settings inside it and look for a field for Lease Time.
  • After you’ve found it, increase the Lease Time value to something greater than what is already entered depending on your preference.
  • Now apply the configuration and reboot your router to apply the modified settings. Just remember that if things didn’t work out, you can just change back the Lease Time value to what it was before.

Option 4 – Try disabling the IPv6 in the Network Center

  • Tap the Win + X key combination and click on Network Connections.
  • This will open the Settings app on a specific page. Now on the right-side panel, click on the Network and Sharing Center link.
  • After that, it will open the Control Panel and from there, click on the network that your computer is connected to and then click on Properties.
  • Next, uncheck the entry that says, “Internet Protocol Version 6 (TCP/IPv6)” in the list that populates.
  • Now click on OK and close all other windows and see if the error is fixed.

Option 5 – Run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 6 – Try to perform Network Reset

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:
  • Tap the Win + I keys to open Settings.
  • From there, go to the Network and Internet section.
  • Next, scroll down and look for “Network Reset” under the status pane.
  • After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.
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A Quick Guide to Fixing Error 2046

Error 2046 - What is it?

Error 2046 is an error code related to Adobe Flash Player. It usually occurs while watching movies or videos on the web browser. This error code may interrupt video display and hamper you from watching your favorite movies and videos.

Solution

Restoro box imageError Causes

Narrowing down the reason for the occurrence of this error code is quite difficult virtually because it may trigger due to several reasons such as:
  • There might be issues with Adobe Flash Player settings
  • Ad-blocking products
  • Windows not updated
  • Registry issues
  • Malware infection
  • Flash Player Add on not properly installed

Further Information and Manual Repair

The good news is that the error 2046 is not fatal. It is easy to fix. In fact, it is so easy to repair that you can do it all by yourself even if you are not a computer whiz. You don’t have to hire a professional and spend hundreds of dollars on repairs. Here are some of the many manual solutions that you can try to fix this issue on your computer screen:

Reinstall Adobe Flash Player

Since this error code is largely related to Adobe Flash Player, it is advisable to start by reinstalling the Flash Player. Here is a step-by-step guide to help you work through it.
  1. First, click start and then select the control panel.
  2. Now click on programs and then uninstall Flash Player from the program list.
  3. After that’s done, reboot your computer.
  4. Now download Adobe Flash Player from a reliable website and run it.
If it works perfectly, then the issue is resolved. If not, then try other methods given below.

Re-Enable Flash Player Add-on

Adobe Flash Player add-on is basically installed in IE (Internet Explorer) which is loaded each time you load IE. Sometimes the problem with this add-on can also generate error 2046.
  1. To resolve this, open Internet Explorer and press Alt-Key.
  2. Select tools and then manage add-ons.
  3. Now select Adobe Flash Player Active X and then click disable tab.
Once that’s done, restart the web browser and repeat the same steps but this time click enable button. This will hopefully resolve the issue.

Unblock Ad Blocking Products

Sometimes error 2046 may pop up on your screen if you use ad-blocking products like AdBlock Plus. If so, then try uninstalling ad-blocking products installed on your PC to fix the issue.

Install Window Update

Microsoft releases new updates every now and then. These updates are made with the objective of solving bugs and run-time errors like error 2046. Therefore if the error code is related to Windows updates then to resolve it is it advisable to launch the Windows update program and update your operating system. For this, click Start, All Programs, and then click Windows Update. Now click the Check for updates button and download and install the new updates. Once that is complete, restart your PC to bring changes into effect.

Scan for Malware and Look For Registry issues

Whether the issue is related to malware or the registry, it is recommended to download Restoro. This is a next-generation and a multi-functional PC Fixer embedded with a powerful antivirus and a registry cleaner. Run it on your PC and scan for viruses and registry issues and click repair to resolve. It is user-friendly and compatible with all Windows versions. Click here to download Restoro to resolve error 2046.
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What is and how to Remove Shortcut Virus
Shortcut virus is an easily spreadable and annoying combination of Worm and Trojan that hides all of your files and folders and then replaces them with shortcuts that look identical to replaced files and folders. Shortcut virusOnce disguised it will wait patiently for a user's click and once that happens it will replicate itself and further infect the system. This rapid spread can lead to stolen personal data, some system hick-ups, and other system-related issues. This malware mainly affects physical file transfer devices like for example and most USB drives, hard drives, and SD memory cards and it can easily transfer itself to the computer. The advantage of this shortcut virus comparing it to others is that it is mostly undetected by a vast variety of antivirus software. So running just anti-virus software maybe not be enough to remove it from your system. Luckily for all unfortunate users that have caught this annoyance, it can be easily removed fully manually in a short time.

How to Remove Virus from USB and other removable media

Firstly plugin USB, SD, or removable drive. The infection will transfer to your computer when the infected drive is plugged in so before we go to clean the computer itself, clean each removable drive that you have. Also know that infection will spread from computers into removable devices as well if it is not cleaned. Open the File Explorer and remember under which letter is removable drive registered. Open Command prompt but with administrator privileges and go to infected rive by typing its letter followed with “:” (for example D:) and press ENTER Once you have successfully gone to infected drive type in command prompt: Attrib -s -r -h /s /d *.* This will unlock all original files back into removable storage, next copy all files to your computer, and format the removable drive. Once the format is complete, unplug the removable device. Continue to clean all devices with the same method.

How to Permanently Remove a Shortcut Virus from Your PC

Now once we have cleaned all removable devices it is time to fully clean the PC Firstly open the task manager ( CTRL + SHIFT + ESC ), in the process tab find wscript.exe or wscript.vbs, right-click on it (or both if present), and select End Task. Now close the task manager and press Start. Inside start typing in registry editor to search for it and once found open it. Find the following key inside the registry editor: HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Run In the right panel, look for any strange-looking key names, such as odwcamszas, WXCKYz, OUzzckky, etc. For each one, run a Google search to see if it's related to shortcut viruses. If any returns a positive match, right-click on them and select Delete. !!! Accidentally deleting an important key can cause Windows to become unstable, so double-check everything !!!. Close the Registry Editor Now press ⊞ WINDOWS + R to open the run dialog and type in it Msconfig followed by ENTER. Once the System Configuration window opens go to the Startup tab. In the Startup tab, look for any strange-looking .EXE or .VBS programs, select each one and click Disable. Close the Window. Once again open the run dialog and type inside %TEMP% and press ENTER in order to open the Windows temp folder. Inside this folder delete everything. Next in the File explorer go to C:\Users\[username]\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup Look for any strange-looking .EXE or .VBS files and delete them.
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