What to do if USB Keeps Connecting and Disconnecting on Windows 10
External hard drives have become essential these days as they tend to be very useful to many users. They are usually used for storing system images like system backups, Windows installation media or for personal use. However, if you are not able to utilize your external drivers for some reason then that could be a huge problem. One of the common issues with hard drives is when your USB device or external hard drive just keeps connecting and disconnecting. This kind of issue could be caused by a faulty USB port, some issues with the USB drivers, your computer’s Power Options, corrupted or damaged system files and many other factors.
The connecting and disconnecting issue with USB devices and external hard drives isn’t really new and has been experienced by many users for years now. Although this issue has somewhat decreased in Windows 10, there are still some users who encounter it every now and then. Worry not though for there are fixes that you can try to resolve the problem.
Refer to the following straightforward solutions to resolve the issue with your USB device or external hard drive.
Option 1 – Plug your external device on a different port
If your USB device keeps on connecting and disconnecting then the first thing you can do is to try connecting it to a different port. This will help you isolate the problem. In some cases the port where the USB is connected to can be malfunctioning or obsolete so you need to check that possibility by plugging your USB device to a different USB port.
Option 2 – Update or reinstall your USB drivers
As mentioned earlier, the problem could be due to some issues with the USB drivers. It could be that it has to be updated or you need to reinstall it. To do that, follow these steps:
- First, click the Start button and type “device manager”.
- Then click on the “Device Manager” from the search results to open it.
- From there, look for the “Universal Serial Bus controllers” option and then right click on each one of the USB drivers and select the Update Driver from the menu.
- Restart your PC and then click the “Search automatically for updated driver software” option.
You also have the option to update the motherboard and the USB driver from the manufacturer’s official website.
Option 3 – Try turning on the USB External drive
There are times when your system turns off some drives in order to conserve your computer’s power, etc. as a result, the driver that’s required to run your external hard drive properly ends up getting disabled. To fix this, you can prevent your system from turning off your external USB drive by following these steps:
- You need to make sure that the external drive is connected to your system first.
- Next, go to the Start Menu and type “device manager” in the field and click on the appropriate result to open the Device Manager.
- After opening the Device Manager, expand the category of the Universal Serial Bus controllers.
- Then double click on your USB Mass Storage device and take note that the name might be different on your system.
- Now go to the Power Management tab and uncheck the checkbox for the “Allow the computer to turn off this device to save power” option and click OK to save the changes made.
Option 4 – Turn off USB Selective Suspend
Another thing you can try is to turn off USB Selective Suspend especially when the issue has something to do with the Power Options. There are certain systems that are configured to disable USB devices after some time which could be the root cause of the problem. Thus, you need to turn off USB Selective Suspend. Here’s how you can do it:
- In the Start Menu, search for “control panel” and open the related search result.
- Then go to Power Options and click on the “Change plan settings” option.
- Next, select “Change advanced power settings” and look for the USB settings and then expand it.
- From there, you will see the USB Selective Suspend setting. Disable it and click OK.
- Now restart your computer and check if it resolves the problem or not.
Option 5 – Format your drive
- To get started formatting your drive, tap the Win + E keys and then go the access page of the drive.
- Next, right click on the drive and select Format.
- After that, uncheck the “Quick Format” option and then format your drive properly.
- Now once the formatting process is finished, unplug the drive and plug it back in afterwards.
- Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
- After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
- From there, right click on the drive volume and select initialize Disk.
- Next, select the correct partition type and proceed.
Aside from the connection issue with your USB or external hard drive, if you have some system-related issues that need to get fixed on your Windows 10 PC, there is a one-click solution known as Restoro you could check out to resolve them. This program is a useful tool that could repair corrupted registries and optimize your PC’s overall performance. Aside from that, it also cleans out your computer for any junk or corrupted files that help you eliminate any unwanted files from your system. This is basically a solution that’s within your grasp with just a click. It’s easy to use as it is user-friendly. For complete set of instructions in downloading and using it, refer to the steps below.
Perform a full system scan using Restoro. To do so, follow the instructions below.
- Turn on your computer. If it’s already on, you have to reboot
- After that, the BIOS screen will be displayed, but if Windows pops up instead, reboot your computer and try again. Once you’re on the BIOS screen, repeat pressing F8, by doing so the Advanced Option shows up.
- To navigate the Advanced Option use the arrow keys and select Safe Mode with Networking then hit
- Windows will now load the Safe Mode with Networking.
- Press and hold both R key and Windows key.
- If done correctly, the Windows Run Box will show up.
- Type in the URL address in the Run dialog box and then tap Enter or click OK.
- After that, it will download the program. Wait for the download to finish and then open the launcher to install the program.
- Once the installation process is completed, run Restoro to perform a full system scan.
- After the scan is completed click the “Fix, Clean & Optimize Now” button.