Logo

Diablo 3 lost connection to the game server

Diablo has changed how action RPG games are made and has placed homework for many developers. Diablo 3 is 3rd continuation in the series and to the joy of many players worldwide it has brought some interesting things in the genre like teaming up with other friends to slay demon hordes together introducing much needed multiplayer element. Sadly sometimes we get the error that Diablo 3 can not connect or that the connection to the game server has been lost.

Keep reading and try provided solutions as they are presented to fix this issue and continue gaming.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Fix Windows Update error 0x80246008
Updating your Windows 10 computer does not always go smoothly as there are some errors you can encounter along the way. One of these Windows Update errors is the error code of 0x80246008. This kind of error can occur during different phases of an update that’s being downloaded or installed and even when an update is being initialized. If you narrow down the cause of this Windows Update error, you’ll most likely see that it is related to the deliverability of a file to a computer from the servers of Microsoft. In other words, the error might be due to conflicts from programs like Firewall as well as third party programs like Antivirus or it could also be due to corrupted disk image or system files or it could be that any of the supporting Windows Update components and services are not working properly. Whatever the cause may be, the potential fixes provided in this post can be applicable to Windows Updates as well as the Microsoft Store. Refer to the suggestions provided below to resolve the Windows Update Error 0x80246008 but before you proceed, make sure that you create a System Restore point first.

Option 1 – Apply some tweak in the Windows Registry from Command Prompt

  • Tap the Win + X keys and select Command Prompt (Admin) to open Command Prompt with admin privileges.
  • Next, navigate to the root location of the bootable device inside the Command Prompt command line.
  • Once you’re in the root location, type the following command and tap Enter to execute it:
reg add HKLMSYSTEMCurrentControlSetControlBackupRestoreFilesNotToBackup
  • After that, close the Command Prompt command line and then tap the Win + R keys to open Run utility.
  • In the field, type “services.msc” and click OK or tap Enter to open the Windows Services Manager.
  • From there, look for the following services:
    • Windows Update – Manual (Triggered)
    • Background Intelligent Transfer Service – Manual
  • Now open their Properties and make sure that their Startup type is as mentioned above and that they are running. If they are not running, just click on the Start button.

Option 2 – Run the System File Checker Scan

If the registry tweak didn’t work, you can run a System File Checker scan instead. It is a built-in command-line utility that replaces bad and corrupted system files to good system files that might be the cause why you’re getting the error when you try updating your computer. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 3 – Run the Windows Update Troubleshooter

If the System File Checker wasn’t able to resolve the Windows Update error, you could also try running the Windows Update Troubleshooter as it could also help in fixing any issues related to Windows Update including this one. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 5 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer.
Read More
Task Manager is blank & not showing processes
If the Task Manager is either blank or is not showing processes on your Windows 10 computer, then here are a few things you can do to resolve this issue. This kind of problem can occur due to some system file corruption or some malware infection in the system. Here are some suggestions you can try to resolve the problem with the Task Manager on your Windows 10 PC.

Option 1 – Try restarting your computer

The most common and most of the time effective way to resolve this kind of issue is to simply restart your computer. Thus, you have to restart your computer and see if it helps in fixing the Task Manager issue or not. If not, you can try the next given options below.

Option 2 – Run the DISM tool

If the first option didn’t work, then running the Deployment Imaging and Servicing Management tool can help you resolve the issue with the Task Manager as it will repair the Windows System Image as well as the Windows Component Store in Windows 10.
  • After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
  • Next, type in this command: DISM /Online /Cleanup-Image /RestoreHealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Make sure that the display columns are selected in the Task Manager

You have to make sure that you have checked or selected the display columns you want to be displayed. So if none of them are selected, you might not see any details at all. Thus, you need to right-click on the space near Name and select the columns.

Option 4 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the reason why the Task Manager is blank or is not showing processes. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 5 – Troubleshot the problem in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the Task Manager issue. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 6 – Try scanning your computer using Windows Defender

As mentioned, the Task Manager issue might be caused by some malware in the system and so to eliminate the malware, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
Read More
Fix error code 0x80190001 in Windows
If you are trying to install a Feature Update in Windows 10 but you got the error code 0x80190001, then it means that there is something wrong with the installation files. The installation files are either corrupted or some of them failed to be downloaded. On the other hand, the issue might also have something to do with a driver issue. When you encounter error 0x80190001, you will see the either of following error message on your screen:
“Something went wrong Couldn’t download Windows 10, please check your network settings and try again. You can contact Microsoft support for help with this error. Here’s the error code 0x80190001”. Or: “An unexpected error was encountered while attempting to download files required for the upgrade”.
Here are some fixes that could help you resolve the error 0x80190001. Follow them carefully.

Option 1 – Run the Network Troubleshooter

As mentioned in the error message the issue might have something to do with the network settings of your computer so you can try to run the Network Troubleshooter and then try updating or installing Windows 10 again.

Option 2 – Update Network drivers

  • Tap the Win + R keys to launch Run.
  • Type in msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, look for Network Adapters from the list of device drivers displayed. Once you find it, expand it to see the Network drivers.
  • Right-click on it and select the option “Uninstall device” – do the same thing for the other Network drivers.
  • Restart your PC so Windows can detect and reinstall the drivers you just uninstalled.

Option 3 – Use Storage Sense to clean up temporary and junk files

  • Open Setting > System > Storage from the WinX Menu.
  • From there, you will see a list of all the local and connected storage devices along with the details on the free space.
  • Now make sure that the Storage Sense feature is turned On then go find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
  • Windows Upgrade Log Files
  • The system created Windows Error Reporting Files
  • Thumbnails
  • Temporary Internet Files
  • Previous Windows Installation Files
  • Delivery Optimisation Files
  • DirectX Shader Cache
Note: Once you’re done freeing up space on your drive, try to run the setup file again.

Option 4 – Delete the contents in the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits
  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
 Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 5 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it is also known to help users resolve Windows Update errors like error 0x80190001.

Option 6 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 7 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.
  • After making the bootable drive, you need to plug it into your computer and then reboot.
  • Next, tap the F10 or Esc key to open the boot options.
  • Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.
Read More
Fixing SYNTP.SYS Blue Screen error in Windows
What is SYNTP.SYS file? it is a system file created by Synaptics Touchpad drivers that are responsible for all the gestures and tracking users’ touch on the Touchpad. However, what happens when this driver fails? Well, it’s either that your touchpad will partially stop working or it will completely stop working at all. And in such cases, you will encounter the SYNTP.SYS Blue Screen error along with any of the following error codes:
  • IRQL_NOT_LESS_EQUAL
  • KMODE_EXCEPTION_NOT_HANDLED
  • INVALID_PROCESS_ATTACH_ATTEMPT
To resolve the problem, use the instructions given below as a reference.

Option 1 – Run the Memory Diagnostic Tool to check for Memory leaks

  • Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 2 – Try reinstalling the Synaptics Driver

You might want to reinstall the Synaptics driver to resolve the SYNTP.SYS Blue Screen error.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type “appwiz.cpl” in the field and hit Enter to open the Programs and Features section in the Control Panel.
  • Next, you have to look for the “Synatics Point Device driver” and right-click on it, and then click on Uninstall to remove it from your computer.
  • Restart your PC and then check for updates under the Windows Update section.
  • After that, it will find the latest available and stable Synaptics driver and then install it.
  • Then click the “Check or Updates” under the Windows update section and it will automatically look for the latest available Synaptic driver and install it for you.
  • Now restart your PC and for the changes to take effect.

Option 3 – Try to run a System File Checker scan

You can also try to run a System File Checker or SFC scan in order to scan your computer for corrupted files that might be the cause behind the Error 0x80000003. Once it finds any corrupted system files, it will automatically fix them. To run System File Checker, here’s what you have to do:
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer after the scan is completed.

Option 4 – Perform a System Restore

Performing System Restore might help you in fixing the SYNTP.SYS Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 5 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the SYNTP.SYS errors. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.

Option 6 – Use the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like SYNTP.SYS Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
Read More
PUP - Driver Pro complete removal guide

Driver Pro Description

DriverPro is a program developed by PC Utilities Pro. This program is often found bundled in other installations.

From the author: PC Utilities Pro is a leading software development company founded in 2009. As a group of young enthusiastic programmers, we constantly strive in creating powerful, yet easy-to-use solutions that would enable even the most basic computer users to keep their PCs running like new.

When installed, DriverPro will add registry entries for the current user that allow it to run each time to computer is started. It will also add a scheduled task in Windows, that allows it to run at various times. The optimizing nature of the application allows it to access any file and information on your computer without your knowledge.

Multiple anti-virus programs have marked this application as a Potentially Unwanted Program, and it is not recommended to keep it on your computer.

About Potentially Unwanted Applications

Have you ever discovered an unwanted program running on your PC and wondered exactly how the heck it got there? A PUA / PUP (potentially unwanted application / potentially unwanted program) is a software program that comes bundled with freeware/shareware and you agree to install on your computer. These are programs you certainly don’t want on your computer since it doesn’t provide any useful service. Despite being regarded very dangerous, PUPs aren’t necessarily computer viruses or malware What makes a PUP different from malware is the fact that whenever you download one, you are doing it with your consent – though in most instances unwittingly and unwillingly. PUPs might not be malware but still, they’re harmful programs to your computer. At best, these unwanted applications provide hardly any benefit, and at worst, they could be quite damaging to your computer.

What do PUPs do on your computer, really?

Most Potentially Unwanted Programs will come in the form of adware, which typically aims to exhibit numerous irritating pop-up ads, banners, coupons, and bargains on websites you go to. PUPs that come as browser add-ons and toolbars are readily identifiable. They’ll track your online activities, redirect your search results to unsafe websites where spyware and adware can be downloaded, hijack your home page, and slow your internet browser down to a crawl. PUPs load up a dangerous bite if kept unchecked. They will often include things like information gathering program code which could gather and send your sensitive information back to 3rd parties. These are programs that don’t really do anything good for you; in addition to occupying space on the hard drive, they also slow down your PC, often alter settings without your authorization, the list of annoying features goes on and on.

Great tips on protecting yourself from unwanted software

• When setting up anything on your computer system, always study the fine print, like the license agreement. Don’t accept terms of use that are for bundled programs. • Only Use the “custom” or “manual” install method – and never blindly click Next, Next, Next. • Use an advert blocker/pop-up blocker; Install anti-malware products such as Safebytes Anti-malware. These software programs could establish a wall between the computer and cybercriminals. • Think twice before you decide to download any type of freeware or shareware. Just before adding a plug-in or web browser extension, think about whether it is really necessary. • Only download programs from the original providers’ websites. Avoid download portals because they use their very own download manager to pack extra programs along with the initial download.

Help! Malware Blocking Anti-virus Installation And Access To The Web

All malware is bad, but certain kinds of malicious software do a lot more damage to your computer than others. Some malware is meant to hinder or block things that you wish to do on your computer. It may well not allow you to download anything from the net or it will stop you from accessing some or all websites, particularly the anti-malware sites. So what you should do if malware prevents you from downloading or installing Safebytes Anti-Malware? Do as instructed below to get rid of the malware in alternate ways.

Get rid of malware in Safe Mode

The Windows operating system has a special mode known as “Safe Mode” where just the bare minimum required programs and services are loaded. In the event, the virus is set to load automatically when the PC starts, shifting to this mode may well prevent it from doing so. To start the computer into Safe Mode, press the “F8” key on the keyboard just before the Windows boot screen appears; Or right after normal Windows boot up, run MSConfig, check the Safe Boot under the Boot tab, and click Apply. After you restart into Safe Mode with Networking, you could download, install, and update the anti-malware program from there. Now, you are able to run the anti-virus scan to eliminate computer viruses and malware without any interference from another malicious application.

Switch to some other internet browser

Web-based viruses could be environment-specific, aiming for a particular internet browser or attacking particular versions of the browser. If you appear to have malware attached to Internet Explorer, then switch over to a different internet browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Run anti-virus from your USB drive

Another way is to download and transfer an anti-malware program from a clean computer to run a scan on the affected system. Adopt these measures to run the anti-malware on the infected computer system. 1) On a clean computer, download and install Safebytes Anti-Malware. 2) Plug the pen drive into the uninfected computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file format. 4) Select the USB flash drive as the location when the wizard asks you where you intend to install the software. Follow the activation instructions. 5) Remove the flash drive. You may now utilize this portable antivirus on the infected computer. 6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon. 7) Press the “Scan” button to run a full system scan and remove viruses automatically.

Detect And Remove Viruses With SafeBytes Anti-Malware

Want to download the very best anti-malware software for your laptop or computer? There are many applications available that come in paid and free versions for Microsoft Windows computers. A few are worth your money, but many aren’t. You need to pick a company that creates industry-best antimalware and has earned a reputation as reliable. Among few good programs, SafeBytes Anti-Malware is the strongly recommended software for the security-conscious end user. Safebytes is one of the well-established PC solutions firms, which provide this complete anti-malware software program. This software program can easily detect, remove, and protect your computer from the most advanced malware intrusions such as adware, spyware, trojan horses, ransomware, parasites, worms, PUPs, along with other potentially harmful software applications. SafeBytes anti-malware offers a plethora of advanced features that set it apart from all others. The following are some of the good ones: Real-time Protection: SafeBytes provides complete and real-time security for your personal machine. It will regularly monitor your computer for hacker activity and also gives users superior firewall protection. Best AntiMalware Protection: This deep-cleaning anti-malware program goes much deeper than most antivirus tools to clean out your computer system. Its critically acclaimed virus engine finds and disables hard to remove malware that hides deep within your PC. Web Protection: SafeBytes gives an instant safety rating about the web pages you are about to check out, automatically blocking unsafe sites and ensuring that you are certain of your safety while browsing the world wide web. Fast Scan: SafeBytes Anti-Malware has a multi-thread scan algorithm that works up to 5x faster than any other antivirus software. Very Low CPU and RAM Usage: This software program is not “heavy” on your computer’s resources, so you’ll not notice any overall performance problems when SafeBytes is operating in the background. Fantastic Tech Support Team: You will get 24/7 technical assistance to promptly resolve any issue with your security application.

Technical Details and Manual Removal (Advanced Users)

To remove Driver Pro manually, navigate to the Add/Remove programs list in the Control Panel and choose the offending program you want to get rid of. For web browser plug-ins, go to your web browser’s Addon/Extension manager and select the add-on you want to remove or disable. You may also want to reset your web browser settings, as well as clear your web browser cache and cookies. Lastly, check your hard disk for all of the following and clean your registry manually to remove leftover application entries after uninstalls. Please note that only professional computer users should try to manually edit the system files mainly because removing any single vital registry entry leads to a major problem or even a computer crash. Also, certain malware is capable of replicating itself or preventing its removal. Carrying out this in Safe Mode is suggested.
Files: %Program Files%\Driver Pro\Driver Pro.exe %UserProfile%\Desktop\Driver Pro.lnk %UserProfile%\Start Menu\Driver Pro\Driver Pro.lnk %UserProfile%\Start Menu\Driver Pro\Help.lnk %UserProfile%\Start Menu\Driver Pro\Registration.Lnk Registry: HKEY_CURRENT_USER\Software376694984709702142491016734454 HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run 13376694984709702142491016734454
Read More
Mfplat.dll is missing or was not found
One of the primary packages that install the Windows Media Player is the Media Feature Pack among other related files that are needed by the associated software products. And one of the essential DLL files in that package is the mfplat.dll file which is needed by various games and streaming services. So if this DLL file goes missing, you will most likely encounter any of the following error messages:
  • “mfplat.dll missing”
  • “The application failed to start because mfplat.dll was not found.”
  • “The program can’t start because mfplat.dll is missing from your computer.”
In other circumstances, the Media Feature Package does not come pre-installed with the main Windows package especially for those who use Windows N, thereby causing the error to pop up. The main cause of this problem is that users who use Windows 10 N do not have the Media Feature pack pre-installed with the installation package. Aside from that, the installation package could go missing after a few Windows Updates or if you have uninstalled it by accident. To resolve this problem, you need to check out each one of the given options below.

Option 1 – Try to enable Media Playback via Command Prompt

If you encounter the mfplat.dll missing error when you attempt to run PLEX or other similar streaming service and you’ve already verified that the Media Feature Pack is indeed installed, you might want to try enabling it using an elevated Command Prompt. There are cases when a particular Windows Update ends up disabling the feature and creates the grounds which results in the mfplat.dll missing error. Thus, you can have to enable the feature via Command Prompt.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
  • Next, click on Yes if a User Account Control prompt pops up.
  • After opening Command Prompt, copy and paste the following command and hit Enter to execute it:
dism /online /enable-feature /featurename:MediaPlayback
  • Close Command Prompt and then open the app once again to check if the problem is now fixed.

Option 2 – Try installing the Media Feature Pack for Windows 10 N version

As mentioned, the Windows 10 N version does not come with Windows Media Player. Meaning to say, the Media Feature Pack is also not installed by default or won’t be updated by the Windows Update component. So if you are not quite sure what Windows 10 version you currently have installed, refer to these steps:
  • Tap the Windows key + S and then type “about” in the search box.
  • From the search results, click on the “About your PC” to open the About tab of the Settings app.
  • Afterward, scroll down to the Windows specifications and check your Windows version under Edition.
Note: If you have verified that your PC is using the Windows 10 N version, you need to install the appropriate Media Feature Pack for your computer. How? Refer to the steps below:
  • Click this link to download and install the Media Feature Pack from Microsoft’s official website.
  • Upon installation, select the edition you want to install using the drop-down menu and then click on Confirm. Take note that there are few reasons why you’d want to install the older version since most streaming services like PLEX and most games usually require version 1803.
  • After that, wait until the request is validated. The download should begin in a few minutes automatically.
  • Once the download is completed, open the installation executable file and follow the next on-screen instructions to install the Media Feature Pack on your computer.
  • Restart your computer. After your computer has rebooted, open the application where you’re getting the mfplat.dll missing error and then check if the problem is now fixed.

Option 3 – Try to extract a copy of the mfplat.dll file from the windows.old directory

If you encounter the error shortly after you just upgraded to Windows 10 from an older version, the best thing you can do to resolve the problem is to use windows.old directory to fetch an old copy of the mfplat.dll file. To do so, follow the steps below.
  • Go to the Windows drive and then look for the windows.old directory where it preserves a copy of your old operating system as well as associated files in case something goes out of hand during the upgrade process.
  • After that, open the windows.old folder and then go to the syswow64 folder.
  • Next, from the syswow64 folder, copy the mfplat.dll file and paste it to C:/windows/syswow64.
  • Restart your computer and check if the error is now resolved or not.
Read More
Fix KMODE EXCEPTION NOT HANDLED e1d65x64.sys
KMODE_EXCEPTION_NOT_HANDLED seems to be connected primarily to a third-party driver, e1d65x64.sys associated with the Intel(R) Gigabit adapter, NIC/Wired network NDIS (Network Driver Interface Specification) 6.x driver. Error is known to produce the dreaded blue screen of death or BSOD. Most usually error is connected with gaming on Windows 10 computer and it manifests itself during gaming sessions. If you are unlucky and you are faced with this unfortunate error we will be happy to try to help you and present with tips and tricks in order for you to find a solution for it. Before you proceed with the provided solutions, be sure you have sufficient disk space on the Windows drive, run Disk Cleanup and then run CHKDSK.

1) Run the Blue Screen Online Troubleshooter

Open Control Panel, change the view setting to icons. Click Troubleshooting, and click “View all” in the tasks pane. Click “Blue Screen”. This opens the Blue Screen Troubleshooter.

2) Run Driver Verifier

  1. Start a Command Prompt window by selecting Run as an administrator, and type verifier to open Driver Verifier Manager.
  2. Select Create standard settings (the default task), and select Next. You can also choose to Create custom settings to select from predefined settings, or to select individual options. For more information, see Driver Verifier options and rule classes and Selecting Driver Verifier Options.
  3. Under Select what drivers to verify, choose one of the selection schemes described in the following table.
    Driver verifier table:
    Option Recommended use
    Automatically select unsigned drivers Useful for testing on computers that are running versions of Windows that do not require signed drivers.
    Automatically select drivers built for older versions of Windows Useful for testing driver compatibility with newer versions of Windows.
    Automatically select all drivers installed on this computer Provides maximum coverage in terms of the number of drivers that are tested on a system. This option is useful for test scenarios where a driver can interact with other devices or drivers on a system. This option can also exhaust the resources available for Special Pool and some resource tracking. Testing all drivers can also adversely affect system performance.
    Select driver names from a list In most cases, you will want to specify which drivers to test. Selecting all drivers in a device stack allows the Enhanced I/O Verification option to track objects and check compliance because an I/O request packet (IRP) is passed between each of the drivers in the stack, which allows for a greater level of detail to be provided when an error is detected. Select a single driver if you are running a test scenario that measures system or driver performance metrics, or if you want to allocate the greatest number of resources available for detecting memory corruption or resource tracking issues (such as deadlocks or mutexes). The Special Pool and I/O Verification options are more effective when used on one driver at a time.
  4. If you chose Select driver names from a list, select Next, and then select one or more specific drivers.
  5. Select Finish, and then restart the computer.

3) Update network device drivers

Go to the official Intel website and try to find newer versions of drivers, if there are none perhaps you will need to revert back to the previous version.

4) Scan memory for issues

Run a memory test on your system, sometimes these errors can be traced back to a faulty RAM bank.

5) Stop over-clocking your PC

If you have overclocked your PC please reverse it back to its original state and see if that would solve the issue

6) Perform System Restore to the previous restore point

If none of the previous solutions have bared fruit, roll back to a previous restore point and that should solve the issue.
Read More
A Patch for Windows Code 44 Error

Error Code 44 – What is it?

Error Code 44 is a device driver error that users encounter when using Windows 2000 operating system and later versions.

It is when the peripheral device that is connected to the computer, such as a printer or a fax machine, cannot be accessed as the programs required for operation interfere with other software on the computer. The error code will pop up with the following message:

“An application or service has shut down this hardware device. (Code 44)”

Solution

driverfix boxError Causes

Error Code 44 is caused when the program that you are using shuts down the peripheral device installed on your system. It is triggered by the following:
  • Corrupted system registry entries
  • Device driver files are outdated
  • Device driver files are missing
It is critical to fix the Error Code 44 as it can pose serious risks to the wellbeing of your PC.

Further Information and Manual Repair

While bothersome, like other error codes, error code 44 to is relatively easy to fix. Here are ways to help resolve the error.

Method 1 – Restart your PC

The easiest method you can use to solve your PC error code is to simply run a restart of your Windows system. It may be that the error prompted upon connecting the device you have connected is merely a temporary problem, and upon restart, will resume functioning smoothly.

Method 2 – Run the Troubleshooting Wizard

If restarting your PC does not help, you will have to find the exact nature of the problem by running the troubleshooting wizard for the device and address the problem accordingly. To do this, proceed with the following steps:

  • Run Device Manager on your PC
  • Click on the program under the installed programs that are creating problems for you
  • Click on the ‘General’ Tab
  • Click ‘Troubleshoot’
  • Upon opening, the Troubleshooting Wizard will ask a series of questions regarding the error. Answer the questions and follow its directions for solving the error code.

After following the directions of the Troubleshooting wizard, make sure to restart your PC for the changes to take effect. Then check if your device is still causing problems.

Method 3 – Manually uninstall and reinstall the device driver

If troubleshooting does not work, you may have to resort to manually uninstalling and then reinstalling the device driver causing the problem.

This would be necessary since the remaining incomplete files due to a partial removal or installation of programs is what contributes to the error code. A fresh install, after uninstallation of the previous drivers, would lead to the completion of the files.

You can do this by firstly logging in as Administrator and opening Device Manager. Select the device that is causing the problem and double click it and make sure that the peripheral is connected properly to the PC.

Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’. Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 4 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will do the trick, however, it may be time-consuming especially when you would have to resort to your hardware user manual.

Therefore, using a program such as DriverFIX can save you a lot of time and frustration in having your device work properly on your computer.

Driver Assist, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.

It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 38.

It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage. DriverFIX is the answer to fixing your PC error codes accurately and quickly.

Click here to download DriverFIX to fix Error Code 44 quickly and effectively!

Read More
The procedure entry point could not be located
If you receive an error message that says, “Entry point not found, The procedure entry point could not be located in the dynamic link library” on your Windows 10 PC, then you will find this post useful for this will provide you some potential fixes to fix the error. This kind of error can occur if a program fails to locate the DLL library that it needs in order to run. It can also occur if the library is not in the specified directory in the path or if the DLL file has gone missing or has become corrupted. To fix the “The procedure entry point could not be located in the dynamic link library” error, check out the following options given below.

Option 1 – Try to reinstall the program

The first thing you can do to resolve the error is to uninstall the program that throws the error and download its latest version from its official site and then install it again.

Option 2 – Run System File Checker scan

If reinstalling the program didn’t work, you can also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
  • Hit the Win + R keys to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your computer.

Option 3 – Try checking the details in the Event Viewer

The Event Viewer can also help you resolve the error as it contains detailed information about the error that could help you pinpoint its root cause and resolve it.

Option 4 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /[DLL file]
    • exe [DLL file]
Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.
  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 5 – Try to replace the DLL file with a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 6– Try to scan your computer using Windows Defender

It is also possible that the DLL file might be infected with malware or virus which could explain why you’re getting the error. Thus, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
Read More
The request failed due to a fatal device hardware error
When you are copying some files from your computer to your hard disk and vice versa or when you have several disks connected to your Windows 10 computer and you suddenly receive an error message saying, “The request failed due to fatal device hardware error”, then this means that there is some issue with the hardware of your computer. This issue might be caused by various reasons but whatever they may be, this post will guide you on how you can fix the “The request failed due to fatal device hardware error”. To fix the error, here are some suggestions that could help.

Option 1 – Check for any hard disk errors

  • On your desktop, right-click on the “This PC” or computer icon and then select Manage to open the Disk Management. Here you get to check your drive’s health.
  • Next, click on Disk Management on the left side panel.
  • From there, check the state of your drives. If it shows that all your partitions are healthy then it means all is good and that the problem may have something to do with some physical issues with your hard drive.

Option 2 – Run the CHKDSK utility

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system including “The request failed due to fatal device hardware error”.
  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:
CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]
Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.
  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer

Option 3 – Verify the hard drive using SMART attributes

In case you don’t know, Windows has a built-in feature of SMART analysis which analyzes the hard drive/SSD and checks all the parameters by performing some minor operations. To use it, follow these steps:
  • Tap the Win + S keys and type “command prompt” in the field then right-click on the related search result and select the “Run as administrator” option.
  • After opening Command Prompt as admin, type the “wmic disk drive get status” command and hit Enter.
  • You should get a result after that, and if you see that it’s “normal”, proceed to the next option below.

Option 4 – Format your hard disk

You can try formatting your drive since this problem also occurs on removable hard drives. In addition, if your drive is not properly initialized, this error will really pop up. Thus, you need to make sure that the hard drive is initialized and that the correct partition style is selected.
  • To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
  • Next, right-click on the drive and select Format.
  • After that, uncheck the “Quick Format” option and then format your drive properly.
  • Now once the formatting process is finished, unplug the drive and plug it back in afterward.
  • Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
  • After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
  • From there, right-click on the drive volume and select Initialize Disk.
  • Next, select the correct partition type and proceed.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status