
Recently, a number of Windows 10 users reported that they were not able to use Cortana properly because it wasn’t able to connect to the internet. According to these users, Cortana won’t connect to the internet even when their internet connection is stable. According to security experts, this issue is confirmed to occur only with Microsoft accounts.
This problem might have something to do with a proxy server that interferes with Cortana. There were reports that this issue was caused by a proxy that was filtering the network connection which also happens to interfere with Cortana’s ability to adapt search results and queries based on the user’s location. It could also be caused by some glitch in the home network or your Microsoft account information is inconsistent or your Microsoft account has to be verified.
Here are some suggestions that could help fix the connection issue in Cortana, just start with the first one and work your way down until you encounter an option that fixes the problem.
The first thing you can try is restarting or resetting your modem or router. All you have to do is unplug the power cable of the modem and then plug it back in after a few seconds. You could also use the reset button of the modem at the back if it is one. But before you press the reset button, keep in mind that it will erase all the connection credentials and it will be set back to its default settings. After rebooting the network, you can restart your computer to force your modem or router to reassign an IP address to your computer.
Restarting Cortana can help you resolve the issue.
Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:
Note: If you are using a third-party proxy service, you have to disable it.
This might seem like an odd fix, however, a couple of users tried doing this and it worked for them as it allowed Cortana to connect to the internet again. In this option, you just have to launch another app that uses your Microsoft account information in the same way as Cortana, for instance, the Store app. Once you open the app, a prompt should appear along with a dialog box that allows you to update your Microsoft account with the information required. After that, restart your computer and check if Cortana is now able to connect to the internet or not.
In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.
bcdedit /set recoveryenabled NO
chkdsk /r /f
“SYSTEM [DRIVER] USB AUDIO DEVICE An audio stream is currently in use [DRIVER] Legacy Kernel Caller.”Step 2: The next thing you have to do is remove all the external hardware connected to your computer. In this step, you have to disconnect external hardware from your computer. Based on reports from users who experienced the same issue, the “TV card” is the culprit so make sure you remove that one. Once you’ve removed it, open Command Prompt and run the “powercfg –requests” command again and you’ll see that the “Legacy Kernel Caller” will no longer be on the list. In addition, your computer will get into its regular sleep mode once the hardware is removed. Once you do that, the driver gets hung and won’t release the power request despite being used. Step 3: Try using the request override option The powercfg command also offers a request override option which allows users to disable the requests from applications and services to wake the computer from sleep mode. To run this command, simply open Command Prompt with admin privileges. After you open Command Prompt, type the following command and hit Enter to disable requests from applications and services that causes the computer to wake from sleep state.
Powercfg -requestsoverride Driver "Legacy Kernel Caller" SystemStep 4: Check the streaming and media applications You also have to check if your computer is running an audio or video service in the background. In such cases, your computer won’t be able to go to sleep mode if these services are running in the background. You might have noticed that when you play a video or audio, your computer never goes to sleep. And if you have put it to sleep in between watching the video, then it’s probably why your computer is waking up. Thus, you have to stop these services. Step 5: Check the devices that can wake your computer If you didn’t see the Legacy Kernel Caller in the result after you execute the ”powercfg –requests” command, then you can try to execute the following command instead.
powercfg –devicequery wake_armedAfter you enter this command, it will give you a list of all the devices that can wake your computer. So if there is anything other than the mouse, keyboard, touchpad, you have to check the power configuration of that device. To do that, go to the Device Manager and disable the device’s “Allow this device to wake the computer” option in its Properties Step 6: Check the Sleep Advanced Settings
Product Version: 1.0.0.0 Original File Name: crss.exe Entry Point: 0x000C5AAE
“We couldn’t install Windows 10 We’ve set your PC back to the way it was before you started installing Windows 10 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase with an error during PRE_OOBE operation.”To resolve the 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase error, here are some suggestions that might help.
net stop wuauserv net start cryptSvc net start bits net start msiserver
net start wuauserv net start cryptSvc net start bits net start msiserver
“This policy setting allows you to specify a list of Plug and Play hardware IDs and compatible IDs for devices that Windows is prevented from installing. This policy setting takes precedence over any other policy setting that allows Windows to install a device. If you enable this policy setting Windows is prevented from installing a device whose hardware ID or compatible ID appears in the list you create. If you enable this policy setting on a remote desktop server the policy setting affects the redirection of the specified devices from a remote desktop client to the remote desktop server. If you disable or do not configure this policy setting devices can be installed and updated as allowed or prevented by other policy settings.”