Recently, a number of Windows 10 users reported that they were not able to use Cortana properly because it wasn’t able to connect to the internet. According to these users, Cortana won’t connect to the internet even when their internet connection is stable. According to security experts, this issue is confirmed to occur only with Microsoft accounts.
This problem might have something to do with a proxy server that interferes with Cortana. There were reports that this issue was caused by a proxy that was filtering the network connection which also happens to interfere with Cortana’s ability to adapt search results and queries based on the user’s location. It could also be caused by some glitch in the home network or your Microsoft account information is inconsistent or your Microsoft account has to be verified.
Here are some suggestions that could help fix the connection issue in Cortana, just start with the first one and work your way down until you encounter an option that fixes the problem.
The first thing you can try is restarting or resetting your modem or router. All you have to do is unplug the power cable of the modem and then plug it back in after a few seconds. You could also use the reset button of the modem at the back if it is one. But before you press the reset button, keep in mind that it will erase all the connection credentials and it will be set back to its default settings. After rebooting the network, you can restart your computer to force your modem or router to reassign an IP address to your computer.
Restarting Cortana can help you resolve the issue.
Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:
Note: If you are using a third-party proxy service, you have to disable it.
This might seem like an odd fix, however, a couple of users tried doing this and it worked for them as it allowed Cortana to connect to the internet again. In this option, you just have to launch another app that uses your Microsoft account information in the same way as Cortana, for instance, the Store app. Once you open the app, a prompt should appear along with a dialog box that allows you to update your Microsoft account with the information required. After that, restart your computer and check if Cortana is now able to connect to the internet or not.
In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.
This is a common Device Manager Error Code that users encounter. It is commonly found on all Windows 2000 and later versions of Windows operating systems. Error Code 36 is usually prompted by the following message:
"This device is requesting a PCI interrupt but is configured for an ISA interrupt (or vice versa). Please use the computer's system setup program to reconfigure the interrupt for this device. (Code 36)"
Error Code 36 occurs when there is a failure in IRQ translation due to your Windows operating system getting corrupted. This is caused due to a number of triggers, such as:
When programs are removed excessively, some programs are not removed completely and create problems in your computer’s registry.
Also, due to the presence of malware and spyware and other causes mentioned above, your computer registry builds up errors with the time that leads to slowing your PC, time lags, and even result in crashes and freezes.
Error Code 36 can cause internal and external components to malfunction or experience time lags such as DVD drive or printer and hence can severely affect your entire PC.
Error Code 36 is a severe PC error and any attempt at fixing the error must be approached with extreme caution for your PC to start functioning properly again. Here are two methods to fixing your PC.
Changing the IRQ reservation settings is the best way you can rely on to fix the error code. You can do this by changing the BIOS settings of your PC.
The BIOS stands for ‘Basic Input/Output System’ and is the program of your PC’s microprocessor that allows your PC to boot after you switch it on.
Caution needs to be exercised before changing the BIOS settings of your PC. This is because every PC’s BIOS version differs from another and any wrong attempt to change the settings may make matters worse.
It is therefore recommended to refer to hardware documentation that you received with your PC or motherboard and check for the model number and details of your PC’s motherboard.
Only after you have checked and confirmed all the details, should you use the specific BIOS settings required to configure your IRQ reservations?
Error Code 36 isn’t an easy error to remove.
While changing the BIOS settings can work to restore your PC, it may create a whole lot of inconvenience for finding the time and effort to check the hardware documentation details and attempting to change the specific settings and especially, if your PC does not support the options to change IRQ reservations.
Given the high risks of fixing such an error, you can also install software that enables you to fix your slow PC at the click of a few buttons.
Programs such as DriverFIX can enable you to download and replace your outdated drivers with new updated ones without you having to look for them. It will detect which drivers to download based on your PC’s motherboard version from the program’s database and can get rid of error code 36.
Click here to download DriverFIX and remove error code 36 and any other type of Device Manager error from your PC.