Recently, a number of Windows 10 users reported that they were not able to use Cortana properly because it wasn’t able to connect to the internet. According to these users, Cortana won’t connect to the internet even when their internet connection is stable. According to security experts, this issue is confirmed to occur only with Microsoft accounts.
This problem might have something to do with a proxy server that interferes with Cortana. There were reports that this issue was caused by a proxy that was filtering the network connection which also happens to interfere with Cortana’s ability to adapt search results and queries based on the user’s location. It could also be caused by some glitch in the home network or your Microsoft account information is inconsistent or your Microsoft account has to be verified.
Here are some suggestions that could help fix the connection issue in Cortana, just start with the first one and work your way down until you encounter an option that fixes the problem.
The first thing you can try is restarting or resetting your modem or router. All you have to do is unplug the power cable of the modem and then plug it back in after a few seconds. You could also use the reset button of the modem at the back if it is one. But before you press the reset button, keep in mind that it will erase all the connection credentials and it will be set back to its default settings. After rebooting the network, you can restart your computer to force your modem or router to reassign an IP address to your computer.
Restarting Cortana can help you resolve the issue.
Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:
Note: If you are using a third-party proxy service, you have to disable it.
This might seem like an odd fix, however, a couple of users tried doing this and it worked for them as it allowed Cortana to connect to the internet again. In this option, you just have to launch another app that uses your Microsoft account information in the same way as Cortana, for instance, the Store app. Once you open the app, a prompt should appear along with a dialog box that allows you to update your Microsoft account with the information required. After that, restart your computer and check if Cortana is now able to connect to the internet or not.
In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.
Product Version: 1.0.0.0 Original File Name: crss.exe Entry Point: 0x000C5AAE
“Error 651: The Modem (or other connecting device) has reported an error.”
Error Code 0x80070032 is a command that most often relates to codes or commands that have not been entered correctly or do not apply to the given program. It can also appear when mail folders in Windows Mail are not able to sync in the way that they should between the local device and the servers owned by Microsoft.
Common symptoms include:
The primary methods used to address Error Code 0x80070032 are fairly basic and easy to complete. Most users should be able to complete these methods on their own and they do not require a lot of time to do. However, if you don’t feel like you have the experience, skills, or knowledge necessary to complete the steps listed below, consider getting in touch with a qualified Windows repair technician to assist you.
There are three basic methods that users can try in order to resolve Error Code 0x80070032 on their machine. These are fairly simple and easy to complete. However, if the methods below aren’t successful in resolving the error code or if you do not feel confident in your ability to use them, get in touch with a certified Windows repair professional to assist you.
If you believe that you are seeing the error due to entering a command that didn’t work, use Method One first. If you believe it is due to a mail syncing error, use Methods Two or Three.
Here are the top methods for addressing Error Code 0x80070032:
If you believe that you are experiencing Error Code 0x80070032 because of a command that you have entered, the best solution is to reinstall the program in which you were entering the command. You may also want to try updating your program, if able, before reinstalling it. Remember to restart the computer before reattempting to enter in the command that caused the error.
For many users, Error Code 0x80070032 appears because of a bug in one of the versions of Windows 10. If you believe that this is the case, open up your Windows Updates and check to see if there are any updates that you can install.
For users who are only seeing Error Code 0x80070032 because of the bug mentioned above, Windows released an update that should address the error code on its own. If your computer is fully updated, the error may be resolved on its own. Always remember to restart your computer after installing updates so that the necessary changes can take effect.
If the above methods did not resolve the problem successfully, you can switch to local access to your Windows Mail, rather than relying on Microsoft access. To do so, complete the following steps:
Once this is done, you can switch back to your Microsoft account, which should reset your syncing ability. Follow these steps to switch back:
Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts] "Segoe UI (TrueType)"="" "Segoe UI Bold (TrueType)"="" "Segoe UI Bold Italic (TrueType)"="" "Segoe UI Italic (TrueType)"="" "Segoe UI Light (TrueType)"="" "Segoe UI Semibold (TrueType)"="" "Segoe UI Symbol (TrueType)"="" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontSubstitutes] "Segoe UI"="NEW_FONT"Where in "Segoe UI"="NEW_FONT" instead of NEW_FONT you need to write the exact name of the font that you wish to use as a system font. Once you have replaced the default system font with your desired one, go to File and save as, from file type drop-down menu, choose all files and save this file as .REG type giving it whatever name you wish. When the file is saved, close notepad, right-click on the saved file and choose the merge option. Confirm with YES and click on OK. Reboot your system and your Windows will now use the font of your choice as its default system font.
Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts] "Segoe UI (TrueType)"="segoeui.ttf" "Segoe UI Black (TrueType)"="seguibl.ttf" "Segoe UI Black Italic (TrueType)"="seguibli.ttf" "Segoe UI Bold (TrueType)"="segoeuib.ttf" "Segoe UI Bold Italic (TrueType)"="segoeuiz.ttf" "Segoe UI Emoji (TrueType)"="seguiemj.ttf" "Segoe UI Historic (TrueType)"="seguihis.ttf" "Segoe UI Italic (TrueType)"="segoeuii.ttf" "Segoe UI Light (TrueType)"="segoeuil.ttf" "Segoe UI Light Italic (TrueType)"="seguili.ttf" "Segoe UI Semibold (TrueType)"="seguisb.ttf" "Segoe UI Semibold Italic (TrueType)"="seguisbi.ttf" "Segoe UI Semilight (TrueType)"="segoeuisl.ttf" "Segoe UI Semilight Italic (TrueType)"="seguisli.ttf" "Segoe UI Symbol (TrueType)"="seguisym.ttf" "Segoe MDL2 Assets (TrueType)"="segmdl2.ttf" "Segoe Print (TrueType)"="segoepr.ttf" "Segoe Print Bold (TrueType)"="segoeprb.ttf" "Segoe Script (TrueType)"="segoesc.ttf" "Segoe Script Bold (TrueType)"="segoescb.ttf" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontSubstitutes] "Segoe UI"=-Reboot your system and your Windows will now revert the font of your choice as its default system font.