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Cortana can’t connect to the Internet

One of the most sophisticated Artificial Intelligence or AI assistants there is in the market is Cortana. However, no matter how sophisticated this AI assistant may be, there are still times when you encounter issues with it. So if your Cortana is not connecting to the internet, worry not for this post will guide you in fixing the problem.

This connection issue in Cortana might have something to do with the settings, network connectivity, or your Microsoft account. In addition, it could also be that the Firewall or antivirus program interferes with its connection. Whichever the case is, here are some possible solutions that could help you resolve the problem.

Option 1 – Try to power cycle the modem, router, and computer

  • Connect the modem, router, and the PC hard-wired and then switch all of these three devices off.
  • Turn on the modem and wait for 30 seconds.
  • Turn on the router and wait for 30 seconds as well.
  • Finally, turn on the computer and check if you can now successfully connect to the internet.

Option 2 – Check if your router or ISP is properly working

Since the basis for this issue is that Cortana is not connecting to the internet even though you are able to access websites using your browser, you might want to check your router or ISP (Internet Service Provider) and see if they’re functioning properly.

Option 3 – Try changing your internet connection

You can also try changing your internet connection and see if it fixes the problem. If you are using Ethernet, you can try connecting to a Wi-Fi connection and see if Cortana is able to connect or not.

Option 4 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter.

Note: You can also run the Network Troubleshooter as it can also help in resolving the issue especially if the problem is in the network.

Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 7 – Try resetting Cortana

  • Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.

Option 8 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

  • First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
  • Next, type the following command and hit Enter to execute it:

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

  • Restart your computer and check if Cortana is now able to connect.

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Option 1 – Change the Network Profile via Registry Editor

Changing the Network Profile can be done using the Registry Editor. But before you proceed, make sure that you create a System Restore Point first just in case. Refer to the steps below to do so.
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Option 2 – Change the Network Profile via Windows PowerShell

Aside from the Windows Registry, you can also use Windows PowerShell in changing the Network Profile from Public to Private and so on. Take note that you have to use PowerShell with admin privileges. Just refer to the steps below to do so.
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Option 1 – Update the USB Controller Drivers

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Option 2 – Check for any available Windows Updates

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How to Fix Error Code 0xC004C020

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Solution

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Further Information and Manual Repair

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Method One

Activate by phone- the long method.
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Method Two

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Method Three

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Option 4 – Try updating all the drivers for your Printer

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Ransomware protection

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What is QTCF.dll Error?

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Solution

Restoro box imageError Causes

QTCF.dll error occurs because the computer overloads with too much data which corrupts and damages registry files. And therefore the desired program fails to download and start on your PC. When this happens you see a pop up on your screen and the QTCF.dll error message that is usually displayed as:
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Further Information and Manual Repair

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A Word of Advice

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Option 1 – Run Memory Check to test your memory

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Option 2 – Run a System File Checker scan

You can also try to run a System File Checker or SFC scan in order to scan your computer for corrupted files that might be the cause behind the PAGE_FAULT_IN_NONPAGED_AREA Blue Screen error. Once it finds any corrupted system files, it will automatically fix them. To run System File Checker, here’s what you have to do:
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  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
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  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer after the scan is completed.

Option 3 – Disable Automatic Paging File Size Management

  • Right-click on This PC located on your desktop.
  • Next, click on Properties and then click on the Advanced System Settings.
  • Go to the Advanced tab and then click on the Settings button under the Performance section.
  • Afterward, a new mini window will appear and from there, go to the Advanced tab.
  • Then click the Change button under the Virtual Memory section. Once you do, another mini window will appear.
  • Now uncheck the “Automatically manage paging file size for all drives” option.
  • After that, you have to increase the Page File size by doubling the amount of memory allocated by default in the text field. For instance, the paging size given is a minimum of 16MB and so you have to change it to 32MB. And since the recommended value is 1907MB, you can make its maximum size around 4000MB. By doing so, it will allocate more space for paging into individual drivers.
  • Now click OK, close all the open windows and then restart your PC.

Option 4 – Update the Device Drivers

Updating the Device drivers can also help you fix the PAGE_FAULT_IN_NONPAGED_AREA Blue Screen error. To do so, follow the steps below.
  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver and select “Update Driver Software”.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC and then check if the Blue Screen error is now fixed or not.

Option 5 – Perform a System Restore

Performing System Restore might help you in fixing the PAGE_FAULT_IN_NONPAGED_AREA error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 6 – Try disabling your antivirus programs

There are instances when antivirus programs trigger Stop errors like PAGE_FAULT_IN_NONPAGED_AREA. Thus, you can try disabling your antivirus programs like Windows Defender or other third-party programs if you’re using one.

Option 7 – Use the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like PAGE_FAULT_IN_NONPAGED_AREA error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 8 – Disable Memory caching in the BIOS

You can also disable memory caching in the BIOS to fix the PAGE_FAULT_IN_NONPAGED_AREA error.
  • Open the BIOS Setup screen.
  • Next, go to Advanced > Cache Memory and then disable it.
  • Tap the F10 key to save the changes made and restart your computer.
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How to Fix CPU Not Compatible Error Message On Windows 10

CPU Not Compatible – What Is It

Some users wanting to upgrade to Windows 10 from Windows 7 or Windows 8.1 experienced errors with installation. One of these errors is CPU Not Compatible. When you click and run the “Get Windows 10” from your system tray bar, you’ll receive the “CPU is not compatible with Windows 10” error. When this happens, it might be good to check if there’s a bug or if your NX feature (a requirement for the Windows 10 installation) is enabled.

Solution

Restoro box imageError Causes

The “CPU is not compatible with Windows 10” error normally occurs when:

  • NX feature is not enabled
  • You experienced the Windows 10 bug

Further Information and Manual Repair

To successfully upgrade to Windows 10, your CPU must support Physical Address Extension (PAE), SSE2, and NX features. If any of these features are not activated on your system, it’ll cause the CPU not compatible error. However, some users still reported experiencing this error even though their CPU has these features activated. Normally, this is due to the bug that Windows acknowledged.

If any of these two scenarios apply to your computer, the following methods will help you fix the problem:

Method 1 – Check for bugs

The bug applies to some Windows 7 and Windows 8.1 systems. The bug occurs when the “Get Windows 10” app fails to recognize CPUs as being compatible. This produces a false negative result with a message, “Here’s why Windows 10 cannot be installed on this PC: The CPU isn’t supported”. To fix this bug, Microsoft released an update.

Unfortunately, the patch update (KB2976978 for Windows 8/8.1 and KB2952664 for Windows 7 SP1) to fix the bug may not be automatically downloaded to your computer. If this is the case, you need to verify first if the patch was installed correctly. To do this, follow the steps below:

  1. Click ‘Start’ and type in View Installed Updates. The “View installed updates” icon should appear. Click the icon.
  1. Go to the Search bar (Top right portion) then type the patch name for your system. Make sure that you type the correct patch name for your system since Windows 7 and Windows 8/8.1 have different names. If you find the patch, it means it’s already installed. You can now upgrade to Windows 10 without the CPU not-compatible error.
  1. But, if you can’t find it you need to install the patch manually.
  1. Go to Windows Update then click the “Check for Updates” button.
  1. Browse through the available updates and look for KB2976978 for Windows 8/8.1 or KB2952664 for Windows 7 SP1
  1. Download the right patch. You may need to reboot your system once it’s done.
  1. The downloaded patch should be applied after a day or two with the Windows Task Scheduler. Once the patch is applied, you can now upgrade to Windows 10.

Method 2 – Check CPU features and activate them if needed

A major requirement for Windows 10 upgrade is for the CPU to have Physical Address Extension (PAE), SSE2, and NX features enabled on your system. If you receive the CPU not compatible error, one possible cause is that any of the mentioned features are not available OR not enabled on your system. Here’s how you can fix this:

  1. Verify if your CPU supports the three instruction sets. You can use software that provides information like this. If all three are available, proceed to the next step.
  1. Go to your computer’s BIOS. To do this, reboot your computer. You will need to press a key specific to your computer’s manufacturer (usually it’s F12, F8, F2, or DEL).
  1. Look for the NX (No Execute Bit) settings. This is normally found in the “Advanced Configuration” menu, or something similar to this. Just take note that the NX setting can be named differently in BIOS. Some other names include EDB (Execute Disabled Bit), EVP (Enhanced Virus Protection), Execute Disabled Memory Protection or No Excuse Memory Protect.
  1. Once you’re in the NX settings, make sure that it’s enabled.
  1. Exit the BIOS and SAVE your changes.
  1. Boot your computer normally, then try upgrading to Windows 10 again through the “Get Windows 10” app found in the system tray.

Method 3 – Force enabling NX Bit

If changing the settings in your BIOS doesn’t do the trick, your final option is to force enable the NX bit in your Windows system. However, this is only applicable IF and ONLY IF your CPU does support it. To force enable NX bit, do the following:

  1. Click Start and go to command prompt (Type “cmd” – no quotes) and press enter.
  1. Copy and paste the text below to the command prompt.bcdedit.exe /set {current} nx AlwaysOn
  1. Execute the command. You will need to reboot your computer once this is done.
  1. Download and install Windows 10

Method 4 – Use a trusted automated tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.
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Signs of a dying graphic card
Can graphic cards wear out over a longer period of time? Recent studies and experience from crypto miners say no but they can die due to different reasons like improper use, low cleaning habits, factory mistakes, etc. Many gamers and people who use GPU intense applications tend to think that some glitches and hiccups in the software are a sign that graphic card is dying out and that it is time to be replaced. Altho this could be true in many cases these kinds of behavior are mostly due to old drivers and software issues. Older cards can produce these kinds of results due to their old age and new software is often more demanding than these cards can handle. So in order to diagnose and be sure that your GPU is indeed dying out lookout for these signs.

The Main Signs of a Dying GPU:

The Computer Crashes and Won’t Reboot

If your computer shutdown while working in the graphic application or while playing the game and the monitor loses signal there is a high chance the graphic card is soon going to be gone. Some motherboards have hardware detection failure and can signal immediate fail. If when turning your computer ON you are greeted with a blue screen with the message that the signal can not be found or you do not have picture at all it is most likely that GPU has failed.

Graphic Glitches While Playing Games

If you are playing the game and all of sudden you get off-color pixels, screen flickering, strange graphic behaviors, random artifacts, or similar and that keeps repeating in multiple games it is likely that GPU days are coming to an end.

Abnormal Fan Noise or Performance

Fans are an essential part of cooling the GPU and over time if they are intensively used they could wear out and need replacing. If however you have not noticed and have not replaced the fans card can sustain overheating damage. Many cards have cooling fans that are designed to spin at a higher RPM only when the GPU is under load. It prevents bearings in the fans from dying prematurely, so don’t worry if one of your fans is inactive while you are browsing the web. However, when you play games that utilize software that your card isn’t built to support, the bearings in the fans wear out faster. Once the fans stop working under load, the graphics card can quickly die.

How to Diagnose a Dying Graphics Card

Presented next are essential steps in order to recognize a dying graphic card.

Check Motherboard Error Codes

Many motherboards today completely shut down a component that is no longer working. If your graphics card has died completely, this may be one of the easiest ways to tell. If your motherboard doesn’t have display codes, you can try testing the card in a new system.
  • Open the computer case: Use your screwdriver to remove screws on the side panel and gently slide it back.
  • Locate the error code display on your motherboard: If you have a motherboard with error codes, they should appear near an outer corner.
  • Try to reboot your computer: Record each error number you see after you boot your computer.
  • Consult the motherboard manufacturer manual for error codes: Open the manual and locate the list for your error codes. If the code matches a graphics processing unit error, your video card could have died.

Check Hardware for Damage or Debris

A graphics card that has damage or debris on the physical parts might quickly overheat and kill the card.
  • Remove the screws holding the GPU in place: There are typically one or two screws holding the card to a bracket on the case.
  • Unhook the power cords from the GPU and pull the release tab: Remove the power cords from your GPU by pushing in their tabs and gently rocking them out. Once you remove each cord, gently push or pull up on the release tab near the motherboard.
  • Inspect the GPU for damage/debris: Check the card for any dirt or debris buildup and clean it out with a Q-tip. You can replace broken fan pieces from the manufacturer.

Test Your GPU Under Load

Download GPU stress-testing and heat-monitoring software.
  • With the card installed, run a stress test.
  • As you are running the stress test, run heat-monitoring software: With the stress test running, check your heat-monitoring software for GPU overheating. Any reading over 80 degrees Celsius is too hot.
  • Check device manager for outdated drivers: If your GPU is clean, but still running too hot, your software drivers are not installed correctly. To check, type in “device manager” at the bottom of your desktop and click on Device Manager. Find your display adapter and right-click on it to see if it’s working. If your drivers are not working correctly, it is indicated here usually. However, the driver may appear to be functioning even if it says otherwise in the properties.

Keep your graphic card drivers updated

When you don’t have the right driver installed, graphics cards can quickly burn up, and their cooling components may fail faster. That’s why you should always keep drivers updated for each new game you install or play. Older games may also release new software patches, so your GPU drivers should be updated accordingly.
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