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Cortana can’t connect to the Internet

One of the most sophisticated Artificial Intelligence or AI assistants there is in the market is Cortana. However, no matter how sophisticated this AI assistant may be, there are still times when you encounter issues with it. So if your Cortana is not connecting to the internet, worry not for this post will guide you in fixing the problem.

This connection issue in Cortana might have something to do with the settings, network connectivity, or your Microsoft account. In addition, it could also be that the Firewall or antivirus program interferes with its connection. Whichever the case is, here are some possible solutions that could help you resolve the problem.

Option 1 – Try to power cycle the modem, router, and computer

  • Connect the modem, router, and the PC hard-wired and then switch all of these three devices off.
  • Turn on the modem and wait for 30 seconds.
  • Turn on the router and wait for 30 seconds as well.
  • Finally, turn on the computer and check if you can now successfully connect to the internet.

Option 2 – Check if your router or ISP is properly working

Since the basis for this issue is that Cortana is not connecting to the internet even though you are able to access websites using your browser, you might want to check your router or ISP (Internet Service Provider) and see if they’re functioning properly.

Option 3 – Try changing your internet connection

You can also try changing your internet connection and see if it fixes the problem. If you are using Ethernet, you can try connecting to a Wi-Fi connection and see if Cortana is able to connect or not.

Option 4 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter.

Note: You can also run the Network Troubleshooter as it can also help in resolving the issue especially if the problem is in the network.

Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 7 – Try resetting Cortana

  • Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.

Option 8 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

  • First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
  • Next, type the following command and hit Enter to execute it:

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

  • Restart your computer and check if Cortana is now able to connect.

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  11. Select an account that is set as administrator on your Windows 10 computer or device.
  12. At the next screen, change the keyboard layout if you want and then input the password for that account.
  13. Click the Continue button.
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Fix Windows Update error 0xc1900130
If you suddenly encountered Error Code 0xc1900130 while trying to update your Windows 10 computer, read on for this post will help you fix the problem. This kind of Windows Update error may occur when the network connection between the Windows Update server and the client machine is interrupted and the install can’t continue since the instance hash was not found. In such cases, you will see the following error message in Settings:
“Failed install attempt – 0xc1900130”
Here are the technical details of the error:
“Error Code: 0XC1900130 Message: MOSETUP_E_INSTALL_HASH_MISSING Description: The install cannot continue because the instance hash was not found.”
If you are currently facing this problem when you tried to install a Feature Update, you might have to check your internet connection and then try to install the Windows Update again. However, if it didn’t work, then you can refer to each one of the given options below to fix the error.

Option 1 – Reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 2 – Try configuring the Windows Update-related Services

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and tap Enter to open an elevated Command Prompt.
  • Next, execute the following commands. Note that you have to type and enter each command one after the other.
    • SC config wuauserv start= auto
    • SC config bits start= auto
    • SC config cryptsvc start= auto
    • SC config trustedinstaller start= auto
  • The commands you executed will make sure that the Windows Update-related services are available. Once it’s done, restart your computer and see if the Windows Update error is now fixed.

Option 3 – Try downloading and installing the Windows Updates manually

Windows Upgrade Error Code 0xc1900130 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 4 – Try to run the Windows Update troubleshooter

Windows 10 have various troubleshooters that can help you resolve many system issues. So if you’re dealing with Windows Update errors like Error Code 0xc1900130, you can run the Windows Update troubleshooter to resolve it. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try to flush the DNS cache

You could also try to flush the DNS cache as it might fix the problem. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute the following command to flush the DNS cache
ipconfig /flushdns
  • Next, restart your PC and check if the problem’s fixed.
Note: You might also check your internet connection or reboot your router or plug out and then plug in your Ethernet connection manually to verify the reliability of your internet connection since intermittent connection could also cause Windows Update errors like Error Code 0xc1900130.
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MS Store and Electron Bot

So, what is Electron bot, and why it even matters if it is in the MS store. Electron bot is malware that somehow found its way inside MS Store via game clones of popular games temple run and subway surfer. This infiltration led to the infection of around 5000 systems over the globe in a very short period of time.

electron bot malware

This malware is a backdoor that gives complete system control to the attacker. Any type of execution can be performed remotely in real-time. Usually, this kind of attack was aimed at a spread of click fraud over popular social media like Facebook, google, youtube, etc.

Primary goal

Electron Bot's primary goals in the ongoing campaign analyzed by researchers are:

  • SEO poisoning – Create malware-dropping sites that rank high on Google Search results.
  • Ad clicking – Connect to remote sites in the background and click on non-viewable advertisements.
  • Social media account promotion – Direct traffic to specific content on social media platforms.
  • Online product promotion – Increase store rating by clicking on its advertisements.

These functions are offered as services to those who want to increase their online profits illegitimately, so the gains for the malware operators are indirect.

Publishers that contain malware

For now, users may take note of the publishers who released confirmed malicious game apps using the following names:

  • Lupy games
  • Crazy 4 games
  • Jeuxjeuxkeux games
  • Akshi games
  • Goo Games
  • Bizzon Case
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