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Cortana can’t connect to the Internet

One of the most sophisticated Artificial Intelligence or AI assistants there is in the market is Cortana. However, no matter how sophisticated this AI assistant may be, there are still times when you encounter issues with it. So if your Cortana is not connecting to the internet, worry not for this post will guide you in fixing the problem.

This connection issue in Cortana might have something to do with the settings, network connectivity, or your Microsoft account. In addition, it could also be that the Firewall or antivirus program interferes with its connection. Whichever the case is, here are some possible solutions that could help you resolve the problem.

Option 1 – Try to power cycle the modem, router, and computer

  • Connect the modem, router, and the PC hard-wired and then switch all of these three devices off.
  • Turn on the modem and wait for 30 seconds.
  • Turn on the router and wait for 30 seconds as well.
  • Finally, turn on the computer and check if you can now successfully connect to the internet.

Option 2 – Check if your router or ISP is properly working

Since the basis for this issue is that Cortana is not connecting to the internet even though you are able to access websites using your browser, you might want to check your router or ISP (Internet Service Provider) and see if they’re functioning properly.

Option 3 – Try changing your internet connection

You can also try changing your internet connection and see if it fixes the problem. If you are using Ethernet, you can try connecting to a Wi-Fi connection and see if Cortana is able to connect or not.

Option 4 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter.

Note: You can also run the Network Troubleshooter as it can also help in resolving the issue especially if the problem is in the network.

Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 7 – Try resetting Cortana

  • Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.

Option 8 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

  • First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
  • Next, type the following command and hit Enter to execute it:

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

  • Restart your computer and check if Cortana is now able to connect.

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Indications of browser hijack

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How they get into your computer or laptop

Browser hijackers infect computers via malicious email attachments, downloaded infected computer files, or by visiting infected sites. Many web browser hijackings originate from add-on software, i.e., browser helper objects (BHO), toolbars, or extensions added to web browsers to give them extra features. Browser hijackers sneak to your computer along with free software application downloads that you unknowingly install alongside the original. An example of some well-known browser hijacker includes Conduit, Anyprotect, Babylon, SweetPage, DefaultTab, RocketTab, and Delta Search, but the names are regularly changing.

Removal

Certain browser hijacking could be quite easily stopped by finding and removing the corresponding malware application from your control panel. But, the majority of hijackers are really tenacious and require specialized applications to remove them. You should think about undertaking manual repairs only if you’re a tech-savvy individual, as potential risks are associated with fiddling with the system registry and HOSTS file. You might opt for automatic browser hijacker removal methods by simply installing and running a reliable anti-malware application. One of the top tools for correcting browser hijacker malware is SafeBytes Anti-Malware. It can help you remove any pre-existing malware in your computer and gives you real-time monitoring and protection from the latest internet threats. Together with the anti-malware tool, a system optimizer will help you in removing all linked files and modifications in the computer registry automatically.

What To Do When You Cannot Install Any Antivirus?

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Make use of Safe Mode to resolve the problem

In Safe Mode, you could adjust Windows settings, un-install or install some programs, and eliminate hard-to-delete malware. If the malicious software is set to load immediately when the computer starts, switching into this mode may well prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the computer is starting up or run MSCONFIG and locate the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can try to download and install your anti-malware software program without the hindrance of malicious software. After installation, run the malware scanner to eliminate most standard infections.

Switch to some other browser

Malicious code may exploit vulnerabilities on a specific internet browser and block access to all anti-virus software websites. When you suspect that your Internet Explorer happens to be hijacked by a computer virus or otherwise compromised by hackers, the best plan of action is to switch to a different internet browser such as Google Chrome, Mozilla Firefox, or Apple Safari to download your chosen security application – Safebytes Anti-Malware.

Install and run anti-virus from your Thumb drive

Another solution is to save and run an antivirus program entirely from a USB drive. Try these simple actions to clear up your infected PC using a portable antivirus. 1) Make use of another virus-free PC to download Safebytes Anti-Malware. 2) Plug the Flash drive into the clean computer. 3) Double-click the Setup icon of the antivirus software to run the Installation Wizard. 4) Select the drive letter of the flash drive as the location when the wizard asks you where you would like to install the anti-virus. Follow the on-screen instructions to finish the installation process. 5) Remove the pen drive. You may now use this portable anti-malware on the infected computer. 6) Double click the Safebytes Anti-malware icon on the flash drive to run the program. 7) Run Full System Scan to identify and get rid of all kinds of malware.

Let's Talk About SafeBytes Anti-Malware!

If you are looking to download the anti-malware program for your computer, there are several tools in the market to consider however, you cannot trust blindly anyone, no matter whether it is paid or free program. Some of them do a great job in getting rid of malware threats while some will affect your PC themselves. You have to purchase a tool that has got a good reputation and detects not just viruses but other sorts of malware as well. One of the recommended tools by industry analysts is SafeBytes Anti-Malware, the safest program for Microsoft Windows. SafeBytes anti-malware is a powerful, very effective protection software made to assist users of all levels of IT literacy in finding and removing malicious threats out of their personal computers. Using its cutting-edge technology, this application will help you get rid of several types of malware including computer viruses, PUPs, trojans, worms, ransomware, adware, and browser hijackers. There are many great features you’ll get with this security product. Below are some of the highlighted features included in the tool. Real-time Threat Response: SafeBytes provides round-the-clock protection for your PC restricting malware intrusions instantly. It will regularly monitor your laptop or computer for hacker activity and also provides users with advanced firewall protection. World-class AntiMalware Protection: Safebytes is made on the best virus engine in the industry. These engines will find and get rid of threats even during the early phases of a malware outbreak. Faster Scanning: This software has got one of the quickest and most effective virus scanning engines in the industry. The scans are very accurate and take a short amount of time to complete. Safe Web Browsing: SafeBytes provides an instant safety rating on the web pages you are about to check out, automatically blocking unsafe sites and make sure that you’re certain of your online safety while browsing the net. Lightweight Tool: SafeBytes is a lightweight and user-friendly anti-virus and antimalware solution. Since it uses minimal computer resources, this application leaves the computer’s power exactly where it belongs to: with you actually. 24/7 Online Technical Support: You could get high levels of support round the clock if you’re using their paid software. To sum it up, SafeBytes Anti-Malware is pretty great for securing your laptop or computer against all sorts of malware threats. There is no doubt that your computer will be protected in real-time as soon as you put this software to use. So if you’re trying to find a comprehensive antivirus program that’s still simple enough to use, SafeBytes Anti-Malware is exactly what you will need!

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use malware removal software and prefer to eliminate Sadooma manually, you could do so by going to the Add/Remove Programs menu in the Control Panel and removing the offending software; in cases of browser add-ons, you may uninstall it by visiting the browser’s Add-on/Extension manager. You might even want to reset your browser settings, as well as clear your web browser cache and cookies. In order to ensure the complete removal, manually examine your hard disk and registry for all the following and eliminate or reset the values as needed. However, editing the Windows registry is actually a complicated job that only advanced users and professionals should try to fix it. In addition, certain malicious programs have the capability to defend against its deletion. You are encouraged to do this procedure in Safe Mode.
Files: %USERPROFILE%\AppData\Local\Google\ Registry: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
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