Logo

Fix Microsoft Word Stopped Working in Windows

Microsoft office has set itself as one of the most used and best suites for business use and MS Word as the most widely used word processor. But how even best are not immune to some small bugs and unexpected behaviors so is not Word. Word has stopped working is probably know to a wide audience of its users, I think I could safely say that each Word user has experienced this error at least once, luckily the error is not anything to worry about since it is an easily fixable issue.

Try automated solutions

There are some fully automated solutions that could fix any PC issues, some are available in free versions. If you prefer to do things manually however keep on reading and follow the instructions below.

Manual FIXES:

  1. Update MS Word

    Make sure that you are running the latest build of Word in order to eliminate all bugs and to have a smooth running experience. Go to File > Account > Product Information > Update Options and click Enable Update and then select Update Now.

  2. Check the file

    Corrupted files can cause this crash and this error, try opening another text file inside the Word to eliminate file corruption.

  3. Run Word in safe mode and disable add-ins

    Did you know that MS Word has a safe mode like Windows? In this safe mode, Word will boot up just the application without any add-ins installed and in this environment, you can start one add-in by one to see which one is causing the issue.
    Press ⊞ WINDOWS + R to open the run dialog
    Inside run dialog type in winword /safe followed by ENTER to run Word in safe mode
    If MS Word works fine in Safe mode, disable all COM Add-ins (while being in safe mode) and restart Word. Re-enable the add-ins one at a time to identify the problematic one.
    Click on File and then on Options
    Click on Add-Ins from the options list
    Select COM Add-ins from the drop-down menu and click on Go
    Uncheck all the add-ins and click OK to confirm
    Close the Dialog Box and MS Word. Now try running MS Word normally and see if it works
    Repeat steps to enable the add-ins, one at a time, and check which add-in is causing this error

  4. Repair Word installation

    Press ⊞ WINDOWS + R to open the run dialog
    In run dialog type in control panel and press ENTER
    Inside Control Panel click on Programs and Features
    Locate and click on Microsoft Office to select it
    Once selected click on change located on top of the application list
    Once Office Windows loads click on Repair
    Wait for the process to finish

  5. Reinstall MS office

    If all the previous solutions failed next step would be to completely uninstall MS Office and install it again once the old one has been completely removed from the system.
    Go to the control panel as explained in the previous step and select Office
    Instead of Change this time click on uninstall and follow on-screen instructions
    Once uninstall is finished, install a new copy of MS Office.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

A Quick Guide to Fixing Error 404

Error 404 - What is it?

Error 404 is a HTTP status code. You may come across the error code 404 while browsing online. The message indicates the web page you are trying to log on to couldn’t be found on the server. This error code is frequently customized by individual websites. Most of the time it is displayed by:
  • “404 Error"
  • "404 Not Found"
  • "Error 404"
  • "404 File or Directory Not Found"
  • "HTTP 404 Not Found”
  • "The requested URL [URL] was not found on this server."
  • "HTTP 404"
  • "404 Page Not Found"
  • “Error 404 Not Found"
The error message 404 can occur in any browser including Firefox, Internet Explorer and Google Chrome. It can also occur is any operating system. In addition to this, the error 404 may also occur during Windows updates.

Solution

Restoro box imageError Causes

Technically, the error 404 is a client-side error that implies you couldn’t access the desired web page because either you typed the wrong URL or either the page has been removed from the website. Other causes of this error code include:
  • Junk files in the browser
  • Junk registry entries
  • Browser cache issues
  • DNS server problems

Further Information and Manual Repair

If the error code does not occur due to web page removal from the owner of the website, then this means there is some other underlying issue from the error code 404. To avoid inconvenience and to access the website, it is advisable to resolve the error right away. To help you resolve the error 404 on your PC, we have listed some of the best and easy DIY solutions. Try these methods to fix the issue on your system:

Method 1

Press F5 to retry accessing the web page. F5 is the refresh/reload button. If the error is temporary this will resolve the issue immediately.

Method 2

Check the URL - ‘The error 404 not found’ may also appear because the URL was typed wrong. Search for the page on the popular search engines. Insert the correct URL for the web page you want to access. This will most likely fix the error.

Method 3

Clear your browser’s cache – For this, simply go to the history and clear up your browser’s cookies.

Method 4

Change the DNS Servers - If the entire website you want to access is giving you error 404 and if the site is available to others on different servers then you might want to try changing your DNS server. 404 errors are not particularly common unless your ISP or government filters or censors websites.

Method 5

Remove Junk files and Junk registry entries - Another way to resolve the error is to clean the registry. The underlying cause of the error could be accumulation of the junk, invalid and bad registry entries. You can remove them manually, but that process will require technical expertise and will be quite time-consuming. Nonetheless, the easy and efficient way to clean up the registry is to download Restoro. This is an advanced, highly functional and next-generation Registry Cleaner.

Why Use Restoro?

  • It is deployed with a cutting-edge and intuitive algorithm that detects, scans, and removes all the registry issues on your entire PC in seconds.
  • This registry cleaner wipes out all bad entries and junk files saved on the disk immediately, fixes the damaged and corrupt files, and restores the registry back to normal.
  • Besides functioning as a registry cleaner, this software is also integrated with several other utilities such as an antivirus that removes all kinds of malicious software from your system, a system optimizer for optimum PC functioning, and Active X controls and Class ID scanner.
  • It is safe to download, user-friendly and efficient. This error tool is compatible with all Windows versions.
To resolve error 404 on your PC, click here to download Restoro today!
Read More
New Snipping tool redesigned in Windows 11
Windows 11 Snipping toolThe latest update from Panos Panay on Twitter is including New and redesigned Snipping tool inside Windows 11. From the shared video, we can see that it includes modern Windows 11 UI redesign and it looks and feels like a part of Windows 11. More things that can be seen from the shared video is that it looks like the new snipping tool is a merged version of the old with snip & sketch. It is good to see that it is still possible to capture screen with easier way natively inside Windows 11 but some more functionality would be more welcome I guess. Users were asking for added functions for a long time like adding simple text for example but from shared video, no new features were presented so for some users 3rd party solutions will still be the way to go. The new and redesigned Snipping tool will roll out with the next update and we will see then about all new features inside it firsthand. Until then, take care.
Read More
How to Fix ‘Your Computer is Low on Memory’ Error
Low on Memory is a Windows PC memory leak error. You may come across it out of the blue however, there are various underlying reasons for this PC error. It is like a warning sign that indicates memory/RAM issues on your system. The ‘Your Computer is Low on Memory’ error means that your PC does not have enough memory space for all the activities you are trying to perform. Due to this error, your Windows and programs can also stop working. If this error is not fixed timely it can lead to serious PC threats like valuable data loss and hard disk corruption. Along with this memory error, you may also come to experience other types of signs including PC poor performance, speed issues, out-of-memory notifications, and display problems.

Solution

Restoro box imageError Causes

The ultimate and the underlying cause of low memory error is data overload in the RAM which triggers registry issues. To understand this better, here is a comprehensive explanation. The computer has 2 types of memory, RAM (Random Access Memory) and virtual memory. All programs and activities that you do on your computer are saved by the registry in the RAM. This includes obsolete and unnecessary files too like junk files, cookies, internet history, temporary files, invalid registry entries, and bad registry keys. Due to poor PC maintenance practices, these files accumulate in the RAM, thereby overloading it. Also, all programs on the PC use RAM to run. So, when there isn’t enough RAM for the program you are trying to run on your system, Windows temporarily moves information that would normally be stored in RAM to a file called a paging file which is also referred to as the virtual memory. By moving the information to and from the paging file- the virtual memory, Windows temporarily frees up enough RAM for programs to run smoothly. However, when you start running more programs than the RAM installed on your PC can support, low memory errors begin to occur. It triggers that the computer is out of RAM and is also low on virtual memory.

Further Information and Manual Repair

PC users should know that this is a critical error therefore it is advisable to fix it immediately before the damage sets in. Here are some of the best solutions that you can try to resolve Your computer is low on memory and similar memory leak errors on your system.

1. Run Few Programs at a Time

This is a temporary solution to prevent low memory problems.  By running a few programs at one time you can easily keep this memory error away from popping on your computer screen. However, this can cause you inconvenience if you run several programs together to perform different tasks simultaneously.

2. Increase the Virtual Memory Size

Though Windows automatically attempts to augment the virtual memory size the first time you experience ‘low on memory issues; however this again is a temporary way out of this problem. But if you are looking for a solution that can resolve these memory issues for a long time, then you can try manually increasing your PC’s memory size. Increase it up to a maximum size this is by the way determined by the amount of RAM installed on your system. Nonetheless, the drawback of this solution is that increasing the paging file size can reduce your PC performance. It can make your programs run more slowly.

3. Install More RAM

Another solution to resolve low on memory issues is to install more RAM. To do this first check your system properties to see the size of the RAM already installed on your PC. To do this press the Windows key+ Pause/Break key this will open system properties. If the RAM size is lower than 2 GB then you need to install more RAM. But if it is more then you should look for two things one check the piece of software that is causing the problem and secondly you need to clean the registry and remove the unnecessary files from your RAM and hard disk. This would free up space dramatically and resolve the low memory issue right away.

4. Download and Run Restoro, Registry Cleaner on your System

To clean the registry and wipe out unnecessary and obsolete files overloading your RAM and disk space, you should download Restoro. Restoro is a next-generation and highly functional error cleaner. By running this error cleaner on your system, you can easily scan for junk stored in your RAM and hard disk and remove it in seconds, clearing up ample disk space. This will resolve all your PC memory-related issues. Furthermore, it repairs the damaged files and restores the registry too. It spares you from the hassle of installing more RAM or virtual memory. Since this PC repair tool also functions as a system optimizer, it simultaneously boosts the speed of your system thus resolving speed issues too, all in one go. Restoro is a bug-free and efficient tool. It has a user-friendly interface making it easy for all levels of users to operate and run it on their systems. Furthermore, it is compatible with all Windows versions including Windows 7, 8, XP,  Vista & 10. Click here to download Restoro to resolve Low on Memory issues on your PC in seconds!
Read More
How to Turn Bluetooth ON in Windows 11
Windows 11 BluetoothBluetooth perhaps is slowly becoming an outdated feature but sometimes you can really used it and need it. By default, in Windows 11 Bluetooth is turned OFF so if you need it, you will need to turn it ON first. Luckily turning it ON is easy and we will guide you through the process

Turning Bluetooth using the Quick Settings menu

The easiest and fastest way to turn the Bluetooth ON is using the quick setting menu:
  1. Click on indicator icons located left of date and time in Taskbar
  2. Click on the Bluetooth icon (if the icon is not displayed, click on the pencil icon, then click on Add and add Bluetooth icon from the list)
  3. Right-click on the Bluetooth icon and select go to Settings
  4. Go to Adding a Bluetooth Device to Windows 11 section

Switch it ON via Windows Settings

  1. Open Windows settings by using ⊞ WINDOWS + I combination
  2. Click on Bluetooth & Devices
  3. Inside settings turn Switch to ON beside Bluetooth
  4. Click + Add Device large button on top
  5. Click Bluetooth
  6. Select device in the list of found devices (make sure device is turned ON, it has Bluetooth sharing ON, and that it is in pairing mode)
  7. If the device needs the password, type it in
  8. When the message Your device is ready to go is showed on the screen click on the Done

Advice on Bluetooth devices

Note that the Bluetooth devices you connect to Windows 11 stay linked to your PC unless you pair them with a different PC, smartphone, or tablet later. After a time, most Bluetooth devices power down automatically to save battery life. To continue where you left off, either power the Bluetooth device up (if it has a power button) or press a button on a keyboard or mouse, and it should automatically turn on and reconnect with your PC. If you’re having trouble connecting your Bluetooth device, make sure that Windows 11 is fully updated and that you’ve installed any drivers that came with your device. Make sure that the device is fully charged or that it has a fresh set of batteries. while Windows is searching. You’ll need to remove the device from Windows 11 first and then attempt to pair it with your PC again.

Removing devices

If you need to remove (un-pair) a Bluetooth device, just open Windows Settings and navigate to Bluetooth & Devices. Locate the name of the device that you want to remove, click the three dots button in the corner of its square and select Remove Device.
Read More
Reddit released the application in MS store
Reddit appReddit is one of the most popular websites in the world and how Microsoft is opening doors to everyone in its new store Reddit took a logical step and made a Progressive web application and placed it in it. Being a Progressive web app makes it more familiar and feels like a home experience using it for a lot of Reddit users. Reddit itself has a large community and active topics discussions all the time about anything. Bringing it to Windows as an application is, in my opinion, a great move since as an application it is independent, more light-weighted, and offering some other advantages specifically tied to being a standalone windows application. Everyone familiar with and using the Reddit website will feel right at home in this app and you can start using it right away.
Read More
Fix NETWORK_FAILED error in Chrome
Although the Google Chrome browser is one of the most used browsers, a lot of things could still go wrong when browsing the web using it. One of the errors you might encounter is the “ NETWORK_FAILED ” error. This kind of error in Chrome indicates that Chrome wasn’t able to send your request through the network connection. It could be that your computer has trouble connecting to a stable internet connection or there is some plugin in your Chrome browser that is causing the issue. The worst-case would be malware. But worry not for this post will guide you on what you can do when you encounter the NETWORK_FAILED error in Google Chrome. Make sure to follow each one of the options given below and see which one of them worked best for you.

Option 1 – Disable or remove any unwanted extensions in Chrome

As you know, browser extensions help in enhancing the browsing experience but there are also times when it does exactly the opposite, and such is the case with the NETWORK_FAILED error in Chrome. It could be that one of the extensions in your browser is the one that’s causing the trouble. To disable or remove these unwanted extensions, here’s what you have to do:
  • Launch Google Chrome, press Alt + F, move to More tools, and click Extensions.
  • Look for Search.tb.ask.com or any other unwanted add-ons, click the Recycle Bin button, and choose Remove.
  • Restart Google Chrome, then tap Alt + F, and select Settings.
  • Navigate to the On Startup section at the bottom.
  • Select “Open a specific page or set of pages”.
  • Click the More actions button next to the hijacker and click Remove.

Option 2 – Run the Malware Scanner and Cleanup tool in Chrome

If removing or disabling the unwanted extension didn’t help in fixing the error, you can try using the built-in malware scanner and cleanup tool in Google Chrome. These tools help you get rid of any unwanted pop-ups, ads, unusual Startup pages, toolbars, and even malware.

Option 2 – Run the Malware Scanner and Cleanup tool in Chrome

  • Launch Google Chrome and then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up the option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 3 – Try to disable the Proxy

If you are using a proxy, you might want to consider disabling it as it could have something to do with the NETWORK_FAILED error.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cpl” and hit Enter or click OK to open the Internet Properties.
  • After that, go to the Connections tab where you should see the LAN settings. Click on it.
  • Next, uncheck the “Use a Proxy Server for your LAN” and ensure that the “Automatically detect settings” option is checked as well.
  • Then click Ok and then Apply to save the changes made.
  • Restart your PC.

Option 4 – Flush DNS and reset TCP/IP

  • Click the Start button and type in “command prompt” in the field.
  • From the search results that appear, right click on Command Prompt and select the “Run as administrator” option.
  • After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
    • ipconfig /release
    • ipconfig /all
    • ipconfig /flushdns
    • ipconfig /renew
    • netsh int ip set dns
    • netsh winsock reset
After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.
  • Now restart your computer and open Google Chrome then try opening the website you were trying to open earlier.

Option 5 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles would be for the best. That should do it.
Read More
Fix ndis.sys failed BSOD error on Windows 10
NDIS or Network Driver Interface Specification is a programming interface for the network interface cards that aids in the proper functioning of a system driver in a computer network. The NDIS helps the computer system in order to communicate with other connected devices and hardware components on a computer network. In relation, the ndis.sys file is a critical system file developed by Microsoft for the Windows operating system. As you know, sys files or system files are important parts of the Windows operating system as well as a repository of system driver settings used by Windows to communicate with the connected hardware and devices. The ndis.sys files are stored mostly in a driver folder at C:/Windows/System32/drivers and as mentioned, these files are essential for the system to function properly. Although the presence of ndis.sys system file is not yet known to affect the normal functioning of the Windows OS, some of the Windows 10 users reported that they encountered ndis.sys blue screen errors on their PCs. Blue Screen of Death errors or Stop errors usually occurs when you open a program or a function. Moreover, it could also occur when the driver gets loaded during the system startup or during system shutdown. It isn’t yet clear what really causes the ndis.sys blue screen error. However, like other Stop errors, it may occur due to corrupted files, misconfigured device drivers, bad drivers, corrupted Windows Registry, missing or damaged system files, and malicious programs. Aside from the aforementioned reasons, the ndis.sys blue screen error might also occur if your hard disk is damaged and if the RAM is corrupted. In such cases, a lot of users usually disable the ndis.sys file. However, it won’t really resolve the issue since the file is required for the normal functioning of the operating system and even when you disable the file, it’s pretty useless as the file will start all over again. In addition, you might want to disable security programs or firewalls and antivirus programs in the meantime to check if these programs are the ones that are causing the error. And if you’ve determined that none of the security programs or firewalls and antivirus programs are to blame, refer to the options below that might help you resolve the DRIVER_IRQL_NOT_LESS_OR_EQUAL or ndis.sys Blue Screen of Death error.

Option 1 – Try to update or reinstall the PC device driver

The Ndis.sys Blue screen error can occur when the device driver in your computer is outdated or corrupted. Thus, you either have to update or reinstall it to fix the issue.
  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.

Option 2 – Rollback your Network drivers

If you have updated the driver software as of late and you suddenly got this BSOD error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Next, select the driver entries that are labeled appropriately other than anything in the context of the WAN Miniport.
  • Then select each one of them and double-click to open a new mini window.
  • After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of your Network adapters.
  • Now restart your computer to successfully apply the changes made.

Option 3 – Try running the System File Checker

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the ndis.sys Blue Screen of Death error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try running the CHKDSK utility

Running the CHKDSK utility might also help you resolve the Netwtw04.sys failed BSOD error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.

Option 5 – Run the DISM Tool

The DISM tool is another command-line tool in the Windows operating system that could help users fix various corrupted system files. To use it, follow these steps:
  • Open the Command Prompt as admin.
  • Then type in this command: DISM /Online /Cleanup-Image /RestoreHealth
  • The DISM command you entered will repair the corrupted system image. Do not close the window if the process takes a while as it will probably take a few minutes to finish.
  • Restart your PC.

Option 6 – Perform a System Restore

Performing a System Restore on your computer can also help you fix the ndis.sys Blue Screen of Death error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
Read More
Fix Minecraft Won’t Launch in Windows 10
Minecraft has taken the world by the storm, it was an indie project game and it went mainstream. Dream of every game developer I guess. The dream of every gamer on the other hand is to double click on the game and to play it and not to deal with various issues, especially if they are launch issues. Luckily for all of you gamers, here at errortools we game as well and we are happy to bring you a solution on how to fix Minecraft won't launch issue. So sit back, relax and keep on reading, and hopefully enough you will be gaming again in no time. Follow the guide presented step by step, point by point how it is presented for the quickest way to get back in Minecraft. This guide also presumes that your hardware configurations meet at least the minimum system requirements for running Minecraft.
  1. Disable antivirus and firewall

    90% of the time this is the issue why Minecraft is not working, your antivirus or firewall has detected it as a false positive, and access to system internet, etc has been cut. Try disabling it and if everything is working fine add it to the antivirus or the firewall exception list.
  2. Run Minecraft as admin

    Minecraft will sometimes refuse to run if it does not has administrator privileges. To make sure this is the case locate the Minecraft executable, right-click on it and choose properties. Go to the compatibility tab and check Run as Administrator box.
  3. End Minecraft process

    It came to knowledge that even if Minecraft is not running it can have its processes active in the background. Press CTRL + SHIFT + ESC to open task manager Locate if Minecraft has a process running If you find the Minecraft process right-click on it and choose End Task
  4. Run Minecraft in compatibility mode

    If Minecraft still refuses to start try running it in compatibility mode in the previous Windows version Locate Minecraft executable file in its install location Right-click on it and choose properties In the properties, windows go to the compatibility tab Check run this program in compatibility mode for: Select previous version of the operating system, try Windows 8 or Windows 7
  5. Update graphic card driver

    The best bet is to go to your GPU manufacturer's website and download the latest version of the driver of your GPU.
  6. Remove mods, plugins, texture packs

    Mods, plugins, texture packs are all great but sometimes they can cause GPU overloads and other issues to see if this is the case try running Minecraft in Vannila mode without anything installed, just pure and clean Minecraft as it was just downloaded and installed.
  7. Reinstall Minecraft

    If everything else failed, reinstall Minecraft. There might be a chance that some DLL file was deleted or corrupted by mistake or that some crucial files are missing. Clean reinstallation will fix all of these issues.
Read More
Prompted For A Product Key On Windows 10 - How to Fix It

Prompted For A Product Key – What Is It?

Some Windows 7 or Windows 8/8.1 users are having a hard time upgrading to Windows 10 as they are being prompted for a product key. By default, the Windows 10 operating system does not require a product key and users should not be prompted for one, given you upgraded your computer from an activated Windows 7 or Windows 8/8.1 license or from the Windows 10 Preview build. However, there are some users encountering this problem and there are several reasons for this.

Solution

Restoro box imageError Causes

There are a few reasons why some users are being prompted for a product key when upgrading to Windows 10:

  • Windows 7 or Windows 8/8.1 license is not activated.
  • You’re upgrading to Windows 10 final release from a preview build.
  • There are broken operating system files.
  • Activation servers get overwhelmed due to the high volume of upgrades.
  • The Windows 10 copy you downloaded does not correspond with the current Windows system you are upgrading from.

Further Information and Manual Repair

Before you can fix this problem, you need to know why you’re being prompted for a product key. Some things you should know about Windows 10 product key activation are the following:

  • You cannot activate Windows 10 using your Windows 7 or Windows 8/8.1 product key. Windows 10 has a unique product key.
  • Error codes such as 0x8007232b, 0XC004E003, 0x8007007B, or 0x8007000D might pop up during system upgrade especially when the activation servers get overwhelmed with the high volume of upgrades.
  • You don’t really need to know your Windows 10 product key.

Now, if ever you’re prompted for a product key when you’re upgrading to Windows 10, you can apply the following methods:

Method One: Give It A Few Days

If you’ve been prompted for a product key upon upgrading to Windows 10, you should click on the “Do this later” option. Wait for a few days then Windows 10 will get activated automatically.

Method Two: Download A Copy of Windows 10 Corresponding Your Current System

One of the reasons Windows users are being prompted for a product key when upgrading to Windows 10 is that they have downloaded a wrong edition of Windows 10 and do not correspond with your current system.

  • Users of Home Basic, Home Premium, Windows 7 Starter, Windows 8.0 Core, and Windows 8.1 Core should download Windows 10 Home ISO.
  • Users of Windows 7 Ultimate, Windows 7 Professional, Windows 8.0 Pro, and Windows 8.1 Pro should download Windows 10 Pro ISO.

NOTE: Users of Windows 7 Enterprise, Windows 8.0 Enterprise, and Windows 8.1 Enterprise are not eligible for the free upgrade offer.

Method Three: Ensure Windows Is Activated

If your Windows 7 or Windows 8/8.1 is not genuine or activated, you will get prompted for a product key. You need to make sure first your current system is activated.

  1. Click on Start then right-click Computer. For Windows 8 and up users, you can simply press on Windows key + X then select Choose Properties.
  2. When the Properties window appears, check if the Windows you’re running is activated.

Method Three: Reset License Status

  1. Press on Windows key + X.
  2. Select Command Prompt (Admin).
  3. Once the command prompt window appears, type vbs –rearm then press Enter.
  4. Exit Command Prompt then restart your PC.
  5. Input the product key by following the instructions given.

Method Four: Force Activation

  1. Press on Windows key + X
  2. Select Command Prompt (Admin).
  3. Once the command prompt window appears, type vbs –ato then press Enter.
  4. Exit Command Prompt then restart your PC.

Method Five: Run System File Checker

Another thing you can try doing is to run the system file checker utility to scan if there are any broken operating system files. In doing so, you’ll be able to detect problems that might be preventing the product activation of your Windows 10 upgrade.

Method Six: Contact Microsoft Activation Center

If in case you’ve exhausted all your resources and you are still being prompted for a product key when upgrading to Windows 10, you can try contacting the Microsoft Activation Center for further details. Check here for the appropriate telephone numbers to contact.

Method Seven: Download An Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

Read More
HDMI Port not working properly in a Windows PC
HDMI which stands for High Definition Multimedia Interface is an audio/video interface that can be used to interconnect various multimedia devices. One of the common use for HDMI is when a CPU is connected to a monitor and a projector. Aside from that, it can also be used in connecting Blu-ray players and laptops to televisions as well as monitors. One of the main advantages of using HDMI is that it can transmit both audio and video at high qualities such as 4K using only a single connection. However, you may also experience some issues in using it every now and then and one of them is when you find that after connecting the devices using the HDMI port, the screen appears to be black and there is no audio output. In such cases, there are a variety of hardware malfunctions that could be causing the problem with the HDMI connectivity. Although there a lot of potential causes, there are also potential fixes you can try to fix the problem. Before you troubleshoot the HDMI Port problem, you might want to perform System Restore first as it might help you in fixing the problem. It could be that you’ve made some changes in some of the settings in your computer that triggered the problem. Thus, you can try run System Restore to undo them, refer to these steps:
  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the Stop error is fixed or not.
If the problem still persists after System Restore, then follow the given options below to further troubleshoot the problem.

Option 1 – Try to physically check the hardware of your computer

The first thing you can do is to check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card or Graphics Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

Option 2 – Run the Video Playback troubleshooter

You might also want to run the Video Playback troubleshooter. To do so, refer to these steps:
  • First, open the Windows settings app.
  • Then navigate to Update & Security > Troubleshoot.
  • From there, scroll down until you see the Video Playback section and click on it.
  • After that, you’ll see the Run the troubleshooter button, click on it to run the Video Playback troubleshooter, and follow the next on-screen instructions.
On other hand, you can also run the Hardware and Device troubleshooter if the Video Playback troubleshooter wasn’t able to fix the problem. You can run it from the same page that you run the Video Playback troubleshooter.

Option 3 – Try to rollback, update, or disable the Graphics card drivers

To fix the problem with the HDMI port, you can either roll back, update or disable them depending on your preference in order to resolve the problem.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters. Note that the rollback option is only available if the update was recent. So if it isn’t there, just click on the Update Driver option.
  • From there, Windows will automatically check for problems and update the Graphics card drivers.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 4 – Try to reset the Monitor

You could also try resetting the monitor or television using its hardware keys and see if it can resolve the problem. You can just refer to your TV or monitor’s guide for more information on how to reset them.

Option 5 – Try some miscellaneous fixes

Apart from the four given options above, you can also check out some miscellaneous fixes to fix the HDMI connectivity issue and here they are:
  • You can try to plug out the HDMI cord/cable from both source and destination and then plug it back in after a couple of minutes.
  • You can also check if the HDMI cable you are using is still in working condition.
  • You can also try to change the source and the destination of the video and see if either one of them is in a non-workable state.
  • Try checking if your settings are how they should be as intended in the “Project my screen” option by tapping the Win + P key combination on your keyboard.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status