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What is Windows ImageAcquisition High CPU & Disk usage? The Windows Image Acquisition is the driver model in charge of the communication between the graphics hardware and the operating system. There are times when it causes high disk and CPU usage in Windows 10 systems which results in slow performance of the computer. To fix this issue, read on as this post will help you in addressing the problem. The cause of this problem might have something to do with the hardware or the drivers. And so if your computer becomes slow because of the Windows Image Acquisition process, here are some suggestions that might be of help. You can try to restart the Windows Image Acquisition service, run a System File Checker Scan, disconnect & reconnect imaging hardware as well as update and reinstall the drivers and updating the graphics drivers. For a complete set of instructions, follow the given options below.

Option 1 – Try restarting the Windows Image Acquisition Service

• Tap the Win + R keys to open the Run dialog box.
• Then type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• From there, look for the Windows Image Acquisition Service and check on its service Status.
• If the Service Status is blank, right-click on it and select Start. And if the service Status is Running right-click on it and select Restart. After that, check if your computer’s performance is now back to normal.

Option 2 – Try running a System File Checker scan

As you know, running a System File Checker scan can help in replacing missing files as well as repair the corrupted ones which might be the reason behind the problem.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer after the scan is completed.

Option 3 – Try disconnecting and reconnecting the imaging hardware and then update and reinstall its drivers

It could be that the hardware that calls for the Windows Image Acquisition service has some issues which are why disconnecting and reconnecting the imaging hardware like scanners, printers, cameras can help in fixing the problem. In addition, you can also boot your computer in a Clean Boot State so that you can find the problematic hardware by hit and trial method. Refer to the steps below to do so:

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

Option 4 – Try updating the Graphics drivers

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Oh, gamers rejoice, the Steam autumn sale is just around the corner!!!

The sale starts on November 22nd and lasts until November 29th. A great deal for any gamer, especially for ones that have plenty on their wishlist. Speaking of wishlists now would be a good time to place some interesting titles on them so you can be notified about discounts on them.

If you by any chance are unavailable to participate in the Autumn sale, do not worry, Steam winter sale is coming on December 22nd and it will last until January the 5th so you can save for it.

The best tactic for sale is not to jump on the train right away, it is best to wait until a few days, maybe even until the last 2 days since some games can go even lower on discount in the last days of the sale. Also, there might be also some packages that include games you wish to buy but are packed with other ones in a bundle and even with a higher discount.

So get prepared for the upcoming sale and treat yourself to something nice!

Error Code 0xC004C020 (Code 0xC004C020) – What is it?

Error code 0xC004C020 (Code 0xC004C020) is an error that occurs when you attempt to activate a copy of Windows 7 with a key, but the key has already been activated multiple times. When receiving this error code, it means that you are trying to exceed the number of times that the Windows 7 key is allowed to be activated. Common symptoms include:

• Attempting to install Windows 7 with a key and a dialog box with the code 0xC004C020 is displayed.
• The computer is unable to install Windows 7 with the key.
• Certain features will refrain from working until the correct key has been entered.

Solution

Error Causes

Error Code 0xC004C020 occurs when you are not able to install Windows 7 using a previously purchased key code that has been installed numerous times previously on the same computer.

• You are not able to use your previously used key to install Windows 7.
• You have used the Windows 7 key the maximum number of times allowed.

Error code 0xC004C020 simply means that the Windows 7 code that you are trying to use to install Windows 7 has already been used the maximum number of times allowed, even when installing it on the same computer that it was previously used on. This would indicate that the key is what is known as a volume key- meaning that there is a cap on the number of uses.

Further Information and Manual Repair

Many people encounter this problem when they are doing software development or testing and need to reinstall Windows 7. Some people might also encounter this error code when installing Windows 7 with a key that was used too many times previously. It should be noted that there are several ways to fix this problem, but if nothing is working, you should contact a computer repair technician.

Method One

Activate by phone- the long method.

1. Click the start button, right-click Computer, click Properties, and then click Activate Windows.  This will open Windows Activation.
2. Click on “Show me other ways to activate”.
3. Find and enter the Windows 7 key, then click Next.
4. Click on “Use the automated phone system”. If you are prompted for an administrator password or a confirmation, confirm or type the password now.
5. Select the location nearest to you and then click the Next button.
6. There will be a list of available phone numbers, choose one and call it. There will be an automated system that will guide the activation process.
7. Enter the installation ID when prompted, it will be listed on your computer screen.
8. The phone system will give you a confirmation ID, write this down.
9. Type this confirmation ID into the space that is provided by step 3. This will be in the activation dialogue. Then, click NEXT and follow the instruction.
10. If this is not successful, stay on the line and be transferred to a customer service representative that will assist you.

Method Two

Activate by phone- this is a much simpler method.

1. Click on Start, type: slui.exe 4 into the Search box
2. Press Enter on the keyboard.
3. Pick your country.
4. Choose the Phone Activation option; stay on hold to speak with a customer service representative.

Method Three

Error code 0xC004C020 occurs if you have used your Windows 7 activation key on multiple computers, or multiple times on the same computer. You are not allowed to exceed the uses of the key—you should consider purchasing a new key if this is the case. A Windows 7 key is available for purchase online through the Microsoft website, in the shop section. The new product key must then be activated within 30 days, or it becomes no longer valid. It can be activated online or through the telephone. If it is not activated on time, features will stop working until the new key has been activated. This should be the last resort method, as you should not have to purchase a new Windows 7 key code if it is not necessary. If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Microsoft starting as of today will block its Office 365 users if they are using Internet Explorer or early versions of Edge browsers. So if you are using older non Chromium Edge versions of Microsoft browsers you can no longer access Office services until you switch. Now normally I would fully support this kind of decision since Internet explorer is a slow and vulnerable browser and the edge is similar in that regard. The new edge browser is great and it should be used but the issue I have is that Office 365 is not free, it is a premium feature and I am wondering how Microsoft plans to deal with people that have already paid for service but suddenly cannot access it anymore.

As you know, one of the most useful web browsers all over the globe is Google Chrome. However, it is not without flaws as you could encounter errors while using it. One of these errors is the ERR_UNSAFE_PORT error. This kind of error is caused by the data being accessed using a port that isn’t recommended. When you encounter this kind of error in Chrome, you will see the following error message on your screen:

“The webpage is not available, The webpage at <Address> might be temporarily down or it may have moved permanently to a new address. Error code: ERR_UNSAFE_PORT”

In this post, you will be guided on how you can fix the ERR_UNSAFE_PORT error in Google Chrome on your Windows 10 computer. You can try to set allowed ports or reset or reinstall Google Chrome. For more details, refer to the given options below.

Option 1 – Try to set allowed ports

• To get started, open Google Chrome.
• After that, go to the Shortcut tab and type the following after the whole address in the field named Target: --explicitly-allowed-ports=xxx
• It should look like this “C:/Documents and Settings/User/Local Settings/Application Data/Google/Chrome/Applicationchrome.exe --explicitly-allowed-ports=6666”.
• Now click on Apply and click OK to save the changes made.

Option 2 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome

Option 3 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:

• Hit the Win + R keys to open the Run dialog box.
• Next, type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
• From there, rename the default folder and name it something else, e.g. “Default.old”.
• After that, install Google Chrome again and check if the issue is now fixed.

Support for Bluetooth hardware has always been included in the Windows 10 operating system for a long time now. And it just keeps getting better especially now with the support for the latest version of Bluetooth 5.0 LE. However, there are still times when Bluetooth experiences a couple of issues one of which is users were not able to turn on or off Bluetooth on their Windows 10 Pc since the option to turn Bluetooth off or on is missing in the Windows 10 settings app and even in the Action Center. So if you are one of the users who experience the same problem, read on as this post will guide you in resolving the issue. To resolve this Bluetooth issue, here are some suggestions that could help:

Option 1 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.

• Open the Windows 10 Settings.
• Then go to Update & Security > Troubleshoot.
• You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
• Now follow the next screen options.

Option 2 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth devices and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.

• Tap the Win + X keys to open the Device Manager.
• Next, look for the Bluetooth device and right-click on it.
• Select the option “Update driver”.
• After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.

Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.

Option 3 – Configure the Bluetooth Services

If the first two options didn’t work, the next thing you can do is configure Bluetooth Services. How? Simply follow these steps:

• Tap the Win + R key combination to open the Run dialog box.
• After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
  • Bluetooth Handsfree Service – Manual (Triggered)
  • Bluetooth Audio Gateway Service – Manual (Triggered)
  • Bluetooth Support Service – Manual (Triggered)
  • Bluetooth User Support Service – Manual (Triggered)
• Now click on the Start button to start all the aforementioned services and then check if you can now see the option to turn Bluetooth on or on.

If an error suddenly pops up that states, “A problem prevented the document from being scanned” when you’re scanning a document in your computer, then you’ve come to the right place as this post will guide you on how exactly you can fix the problem. A lot of users have reported that they receive a two-layer error message when they try to scan their documents – the first screen throws an error message that says, “Error applying Settings to Driver” while the next error message states, “A problem prevented the document from being scanned”. As a result, the scanning won’t be completed which defeats the whole process of buying a printer with a scanner. As you can see the two error messages point to two different situations, while the other one is pointing at the driver, the second one points to the scanning problem. To resolve these issues, there are several suggestions you need to check such as follows:

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
• Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try to reset the settings of the Printer or reinstall it

If none of the two options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:

• First, go to Settings > Devices > Printer and Scanners.
• After that, select the printer and select the Remove Device option.
• Once done, restart your computer and check again and see if the error is now fixed.

Option 4 – Try to modify the Registry settings for the Still Image devices

In case you don’t know, Windows has Registry settings for the Still Image devices like Scanners and Printers. And these devices have vendor-specific settings that if ended up getting corrupted or misconfigured then you will most likely encounter errors like “A problem prevented the document from being scanned”. Thus, to fix this error, you can try modifying the Still Image devices registry settings, and to do that, you need to follow the instructions below but before that, make sure that you create a System Restore Point first.

• Once you’ve created a System Restore point, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and then hit Enter to open the Registry Editor.
• Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImage
• From there, right-click on the “StillImage” registry key and delete it.
• After that, exit the Registry Editor and restart your computer.
• Once your computer has restarted, Windows will recreate the settings of the Still Image devices back to their default settings.

Recently, a number of Windows 10 users reported that they were not able to use Cortana properly because it wasn’t able to connect to the internet. According to these users, Cortana won’t connect to the internet even when their internet connection is stable. According to security experts, this issue is confirmed to occur only with Microsoft accounts. This problem might have something to do with a proxy server that interferes with Cortana. There were reports that this issue was caused by a proxy that was filtering the network connection which also happens to interfere with Cortana’s ability to adapt search results and queries based on the user’s location. It could also be caused by some glitch in the home network or your Microsoft account information is inconsistent or your Microsoft account has to be verified. Here are some suggestions that could help fix the connection issue in Cortana, just start with the first one and work your way down until you encounter an option that fixes the problem.

Option 1 – Restart or reset your modem or router

The first thing you can try is restarting or resetting your modem or router. All you have to do is unplug the power cable of the modem and then plug it back in after a few seconds. You could also use the reset button of the modem at the back if it is one. But before you press the reset button, keep in mind that it will erase all the connection credentials and it will be set back to its default settings. After rebooting the network, you can restart your computer to force your modem or router to reassign an IP address to your computer.

Option 2 – Restart Cortana

Restarting Cortana can help you resolve the issue.

• To restart Cortana, open the Task Manager, right-click on Cortana and select the “End process” option.
• Then go to the File tab and select “Run new task”.
• After that, type in “cortana.exe” and press Enter to restart the process.

Option 3 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Open another app that uses a Microsoft account

This might seem like an odd fix, however, a couple of users tried doing this and it worked for them as it allowed Cortana to connect to the internet again. In this option, you just have to launch another app that uses your Microsoft account information in the same way as Cortana, for instance, the Store app. Once you open the app, a prompt should appear along with a dialog box that allows you to update your Microsoft account with the information required. After that, restart your computer and check if Cortana is now able to connect to the internet or not.

Option 5 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 6 – Reset Cortana settings

• Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
• Restart your PC.
• After your computer boots, launch Cortana again and check.

One of the cool and interesting features in Windows is the Screensaver which allows users to display animation or change the wallpaper automatically when the computer is not being used. This feature can also time out and lock your computer when it remains idle for quite some time. However, if you notice that the screensaver of your computer turns on a lot earlier, then you’ve come to the right place as this post will guide you on how you can change the timeout settings of the screensaver of your Windows 10 computer. Usually, the screensaver in Windows 10 is turned off by default, however, if some other user has turned it on or if you have turned it on, you can actually change the timeout settings of the screensaver using several methods. You can do it through the Personalization settings, Registry Editor, as well as the Group Policy Editor. Before you proceed with the instructions provided below, make sure that you create a System Restore point first. Once done, follow each one of the suggestions carefully to successfully change the Screensaver timeout settings in Windows 10.

Option 1 – Modify the timeout settings of Screensaver via Personalization settings

• Open the Start menu and type “screen saver” in the field.
• On the search results that appear, click on the “Change Screen Saver” option.
• From there, you have the option to change the screen saver type, preview, open settings, change the wait time, as well as choose to display lock screen on your resume.
• Now to change the timeout settings of your screensaver, you have to increase the wait time from 1 to 15 or anything that works for you.
• Once done, click OK and exit to save the changes made.

Option 2 – Try to change the screensaver time via Registry Editor

The next option you can try to change the timeout settings in the screensaver is using the Registry Editor. To get started, follow these steps:

• Tap the Win + R keys to launch the Run utility and type “regedit” in the field and hit Enter to open the Registry Editor.
• Next, navigate to this registry path: ComputerHKEY_CURRENT_USERSoftwarePoliciesMicrosoftWindows
• From there, right-click on Windows located in the right pane and select New > Key.
• Name the key as “Control Panel” and right-click on it and select New > Key and then name it as “Desktop”.
• Once done, click on the newly created Desktop key to highlight it.
• After that, right-click on any empty space in the right pane and select New > String Value and then type “ScreenSaveTimeOut” and hit Enter to save it.
• Now right-click on ScreenSaveTimeOut and select Modify and then set its value data in seconds.
• Click on OK and exit the Registry Editor to save the changes made.

Option 3 – Change Screensaver timeout settings via Group Policy Editor

• Tap the Win + R keys to open the Run dialog box and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• Next, navigate to User Configuration > Administrative Templates > Control Panel > Personalization.
• Then look for a policy setting named “Screen saver timeout” and double click on it and then click on the Enabled option to enable it.
• Add the screen timeout in seconds and click on the Apply and OK buttons to save the changes.
• Restart your computer.

Note: If you want to disable the screensaver feature in your computer, you can always do so by disabling a policy setting named “Enable Screen Saver”.

nVIDIA is one of the behemoths of the GPU world, but that not means that they are perfect and that they do not make mistakes, throw WIndows in the mix, and sometimes you have issues with your nVIDIA display drivers for various reasons which could get very unpleasant. But do not worry, we have your back and in this article, we will focus and help you to resolve common nVIDIA driver issues. So sit back and let's start with the repairs.

1. Rollback to the previous driver and stop automatic updates.

   nVIDIA sometimes publishes really messy drivers which can really cause some serious issues, if by any chance you managed to be unlucky enough to get this kind of driver, do not despair, roll back to the previous working version and wait for the fix. To stop Windows from doing automatic driver updates, navigate to Control Panel > System & Security > System > Advanced System Settings > Hardware > Device Installation Settings. Then choose "No (your device might not work as expected)". Once you have turned off automatic driver updates, uninstall your current driver and install the previous version from the official nVIDIA website. Reboot your system

2. Reinstall nVIDIA driver

   Reinstalling the driver might fix the issue if by any chance driver files got corrupted during download for example. First, you will need to delete some files in order to perform a clean installation. Log in as administrator if you are not one and delete following files and folders: C:\Windows\System32\DriverStore\FileRepository\nvdsp.inf fileC:\Windows\System32\DriverStore\FileRepository\nv_lh fileC:\Windows\System32\DriverStore\FileRepository\nvoclock fileC:\Program Files\NVIDIA Corporation\C:\Program Files (x86)\NVIDIA Corporation\Reboot your system Start driver installation again, choose custom installation, then clean install.

3. Update driver in the Device Manager

   If driver updates for any reason can not work via the official install package from nVDIDA, try updating the driver in the Device Manager Navigate to Device Manager, expand graphic adapters, right-click on your nVIDIA device and click on update driver. Reboot your system

That's it, 3 solutions on how to remove, reinstall and update your nVIDIA driver, thank you for reading and I hope to see you again.