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Keyboard shortcuts and hotkeys are not working

This post will guide you on what to do if your keyboard shortcuts or hotkeys are not working on your Windows 10 computer. A lot of users use hotkeys as they make things easier for them as they use their computer. However, there are instances when these hotkeys suddenly stop working. It’s actually one of the most common problems with keyboards. And so to resolve this problem, you can try out some suggestions prepared on this post.

Option 1 – Clean the keyboard keys physically

Your keyboard might not be working properly due to some dirt or other corrosion. First, you need to shut down your computer and then unplug the keyboard if you are using a desktop computer and then prepare it for cleaning. After that, use a small cotton ear cleaning tool to get between the creases and clean them. You can dip it slightly in alcohol to make it more efficient in cleaning dust and dirt. And if you can, you have the option to pull apart the keyboard completely and then wipe away all the corrosion from the inside. Once you’re done, put the keyboard back together and then plug it back into your PC. Now turn your PC on and check if the hotkeys are now working.

Option 2 – Try running the Hardware and Devices Troubleshooter

The first thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem with these function keys. To use it, refer to these steps:

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Try connecting the keyboard to a different USB port

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion.

Option 4 – Uninstall previously installed keyboard software

If you have been previously using another keyboard, it might be better if you make sure that the software for the old device has been removed since there are instances when multiple software can cause problems due to similarities in actions.

Option 5 – Update the keyboard driver

You can also update the keyboard driver to fix the problem. There are cases when an outdated or corrupted driver can fix the problem. To do so, follow the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • From there, look for the keyboard driver and click on it.
  • Next, right-click on the keyboard driver and select the Update driver option.
  • After that, click the “Search automatically for updated driver software” option to proceed.

Option 6 – Reinstall the keyboard driver

If updating the keyboard driver didn’t help, then you might want to reinstall it. How? Follow the steps below.

  • Tap the Win + R keys to launch Run.
  • Type in MSC into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for keyboard driver, right-click on it and then select “Uninstall device”.
  • After that, unplug the device and restart your PC.
  • Then plug your device back in. Assuming your device is connected to your PC, open the Device Manager again.
  • Next, click on the Action button and click the Scan for hardware changes button. That should fix the problem.

Note: You could also completely uninstall the driver and go directly to the manufacturer’s website and download the latest driver for your hardware and then install it.

Option 7 – Enable Human Interface Device (HID) Service

Another thing to consider is the Human Interface Device Service. If this service is disabled, then no wonder why your hotkeys are not working. Thus, you need to enable this service. Refer to the following steps to do that:

  • Tap the Win + R key to launch the Run dialog box.
  • Then type “services.msc” in the field and hit Enter to open Services.
  • After opening Services, scroll down until you see the Human Interface Device service.
  • Double click on HID and make sure that its Startup Type is set to “Automatic” and then click OK.
  • Restart your PC and check if the hotkeys are now working or not.

Option 8 – Try resetting the keyboard

You might also want to try resetting the keyboard as it can also help in fixing the problem. Setting it back to its default state will surely help.

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Gaming Wonderland Removal Tutorial

Gaming Wonderland is a Browser Extension for Google Chrome developed by Mindspark. This extension allows you to look up some popular browser games, as well as to find multiplayer games. When installed it changes your default search provider and your default home page to MyWebSearch. While browsing the internet, this extension will gather your browsing information, website visits, clicks, and other information that is later sent to Mindspark ad servers and used to better target ads.

While using this extension you will see additional unwanted ads appearing throughout your browser sessions.

Due to the nature of this application and the fact that it has been marked as a Browser Hijacker by several anti-virus scanners, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijacking means that a malicious code has power over and modified the settings of your internet browser, without your consent. They are made to disrupt browser functions for a variety of reasons. These are generally used to force visitors to a specific site, manipulating web traffic to generate ad revenue. It may appear harmless, but the majority of such sites are not legitimate and will present a serious risk to your online safety. As soon as the program attacks your computer or laptop, it begins to mess things up a whole that slows your system down to a crawl. In the worse case, you could be pushed to tackle serious malware threats as well.

Browser hijacking symptoms

When your web browser is hijacked, the following could happen: you find unauthorized modifications to your web browser’s home-page; new bookmarks pointing to pornographic websites have been added to your bookmarks; default web engine is changed; you are finding browser toolbars you haven’t noticed before; unstoppable flurries of popup advertisements show up on your PC screen; your browser gets slow, buggy, crashes quite often; you’re prohibited access to specific websites, including the site of an anti-malware software firm like SafeBytes.

How does a browser hijacker infect a PC

Browser hijackers might use drive-by downloads or file-sharing websites or even an e-mail attachment in order to reach a targeted computer. They could also be deployed through the installation of a web browser toolbar, add-on, or extension. A browser hijacker can also be installed as a part of freeware, shareware, demoware, and pirated programs. A good example of a notorious browser hijacker is the latest Chinese malicious software called “Fireball”, which has attacked 250 million PCs worldwide. It works as a hijacker but can be turned into a fully functioning malware downloader later on. Browser hijackers will affect the user’s browsing experience severely, keep track of the websites visited by users and steal private information, cause problems in connecting to the net, and eventually create stability issues, making applications and computers freeze.

Browser Hijacker Malware – Removal

Some kinds of browser hijackers can be removed from your computer by deleting malicious software applications or any other recently added shareware. At times, it can be a tough task to discover and get rid of the malicious component since the associated file might be running as part of the operating system process. Novice PC users should not try for the manual form of removal, since it calls for thorough computer knowledge to do fixes on the system registry and HOSTS file. Installing and running antivirus applications on the affected system will automatically erase browser hijackers and also other unwanted applications. Safebytes Anti-Malware incorporates a cutting-edge anti-malware engine that will help you prevent browser hijacker infection in the first place, and clean up any existing problems. Use a system optimizer together with your antivirus software to fix various registry problems, remove system vulnerabilities, and boost your computer's overall performance.

Help! Malware Blocking Antivirus Installation And Access To The Web

Viruses can cause plenty of damage to your PC. Some malware variants alter internet browser settings by adding a proxy server or change the PC’s DNS settings. In such cases, you will be unable to visit certain or all websites, and therefore not able to download or install the required security software to eliminate the malware. So what you should do if malware keeps you from downloading or installing Safebytes Anti-Malware? There are a few actions you can take to circumvent this issue.

Use Safe Mode to resolve the issue

In Safe Mode, you may change Windows settings, uninstall or install some programs, and remove hard-to-delete viruses and malware. In case the virus is set to load immediately when the PC starts, shifting into this mode may well prevent it from doing so. To boot into Safe Mode, press the “F8” key on the keyboard right before the Windows logo screen appears; Or right after normal Windows boot up, run MSCONFIG, look over Safe Boot under Boot tab, and then click Apply. Once you’re in safe mode, you can try to install your antivirus program without the hindrance of malicious software. At this point, you can actually run the antivirus scan to get rid of viruses and malware without any interference from another malicious application.

Switch to an alternate internet browser

Some viruses might target vulnerabilities of a specific browser that obstruct the downloading process. If you seem to have a trojan attached to Internet Explorer, then switch to an alternate browser with built-in security features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Create a bootable USB antivirus drive

Another solution is to save and run an antivirus software program completely from a USB drive. Adopt these measures to run the anti-malware on the infected computer. 1) On a virus-free computer, install Safebytes Anti-Malware. 2) Connect the USB drive to a USB port on the clean computer. 3) Double-click the Setup icon of the antivirus software to run the Installation Wizard. 4) Select the drive letter of the flash drive as the place when the wizard asks you exactly where you want to install the antivirus. Follow the activation instructions. 5) Unplug the USB drive. Now you can use this portable anti-virus on the affected computer. 6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon. 7) Simply click “Scan Now” to run a complete scan on the infected computer for viruses.

Detect And Remove Viruses With SafeBytes Anti-Malware

If you are looking to download the anti-malware program for your PC, there are various tools on the market to consider however, you cannot trust blindly anyone, regardless of whether it is paid or free program. A few are really worth your money, but most aren’t. You must opt for a company that creates industry-best antimalware and has earned a reputation as reliable. On the list of strongly recommended software is SafeBytes AntiMalware. SafeBytes carries a good track record of quality service, and customers appear to be happy with it. SafeBytes anti-malware is trustworthy software that not only protects your system completely but is also quite user-friendly for people of all skill levels. Using its outstanding protection system, this tool will automatically detect and eliminate most of the security threats, including browser hijackers, viruses, adware, PUPs, trojans, worms, and ransomware.

SafeBytes anti-malware takes computer protection to a totally new level with its advanced features. Below are some of the features you might like in SafeBytes.

Anti-Malware Protection: This deep-cleaning anti-malware software program goes much deeper than most anti-virus tools to clean out your personal computer. Its critically acclaimed virus engine locates and disables hard-to-remove malware that hides deep within your personal computer. Real-time Protection: SafeBytes delivers complete and real-time security for your PC. It’ll constantly monitor your pc for hacker activity and also provides end-users with sophisticated firewall protection. Website Filtering: SafeBytes gives an instant safety rating to the pages you are going to visit, automatically blocking unsafe sites and making sure that you are certain of your safety while browsing the net. High-Speed Malware Scanning Engine: SafeBytes’s high-speed malware scanning engine lessens scan times and extends battery life. Simultaneously, it will effectively find and get rid of infected computer files or any internet threat. Low CPU/Memory Usage: SafeBytes is well-known for its low impact on processing power and great detection rate of various threats. It runs silently and efficiently in the background so you are free to utilize your personal computer at full power all the time. 24/7 Premium Support: You can get 24/7 technical assistance to quickly resolve any issue with your security software. To sum it up, SafeBytes Anti-Malware provides outstanding protection combined with very low system resource usage with great malware prevention and detection. You now may know that this tool does more than just scan and remove threats from your PC. If you’re searching for the absolute best malware removal application out there, and if you don’t mind spending a few bucks for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you would like to do the removal of Gaming Wonderland manually instead of using an automated software tool, you may follow these measures: Go to the Windows Control Panel, click the “Add or Remove Programs” and there, select the offending application to uninstall. In case of suspicious versions of browser plug-ins, you can easily get rid of it through your web browser’s extension manager. You may even want to reset your home page and search engine providers, and also delete temporary files, browsing history, and cookies. In order to ensure the complete removal, manually examine your hard drive and registry for all of the following and remove or reset the values accordingly. Having said that, editing the Windows registry is really a difficult job that only advanced users and professionals should try to fix it. Furthermore, some malicious programs have the capability to defend against its deletion. It is advisable that you do the removal procedure in Windows Safe Mode.
Files: %PROGRAMFILES%\GamingWonderland %PROGRAMFILES(x86)%\GamingWonderland %USERPROFILE%\AppData\LocalLow\GamingWonderland %UserProfile%\Local Settings\Application Data\GamingWonderlandTooltab %LOCALAPPDATA%\GamingWonderlandTooltab %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\fenbipnfkodbfdjlgndbgokhkneidbom %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\hjkdfjgajdjedjpapojndcfhekhbpkjp %LOCALAPPDATA%\Google\Chrome\User Data\Default\hjkdfjgajdjedjpapojndcfhekhbpkjp Registry: HKEY_LOCAL_MACHINE\SOFTWARE\AppDataLow\HKEY_LOCAL_MACHINE\SOFTWARE\GamingWonderland HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.DynamicBarButton.1 HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.FeedManager HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.FeedManager.1 HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.HTMLMenu HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.HTMLMenu.1 HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.HTMLPanel HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.HTMLPanel.1 HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.MultipleButton HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.PseudoTransparentPlugin.1 HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.Radio HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.Radio.1 HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.RadioSettings HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.RadioSettings.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.ScriptButton HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.ScriptButton.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.SettingsPlugin HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.SkinLauncher.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.SkinLauncherSettings HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.SkinLauncherSettings.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.ThirdPartyInstaller HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.ThirdPartyInstaller.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.ToolbarProtector HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.ToolbarProtector.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.XMLSessionPlugin.1 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\0c7bac04-8f5d-4bbd-956a-34fafa547752 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\16fbdf8c-476f-4d6b-8009-84471903cf96 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\82bacdc9-afce-41ee-92f5-b54f6db45a1c HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\8b70e4e8-100a-4b4f-b928-6d8126b730bb HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\c1151fbb-ef5b-4a2b-91e4-e8776f091f37 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\82bacdc9-afce-41ee-92f5-b54f6db45a1c HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\8b70e4e8-100a-4b4f-b928-6d8126b730bb HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\c1151fbb-ef5b-4a2b-91e4-e8776f091f37 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\e65f4fe3-b8a9-408f-9e8d-37689e565618 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\ab5d199e-9659-47a2-930b-fc3b69061353 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\f4d7584b-6643-4bc7-8e24-17c3258dc5ef HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\26A73C38-B71A-4D3A-80B7-E010420DA1E7 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\1a30aa28-2fc6-4360-9e14-cfa627d51b6c HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\08fbcb5f-de4f-49e0-977e-e4269f4d7206 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\f4d7584b-6643-4bc7-8e24-17c3258dc5ef HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\99c8d756-4d22-4d0f-898a-34a232884ce1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\75faf80f-56c7-4bb3-b825-39d0a706b5a4 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\4c297ddf-0a36-4b17-b8fa-0c0395f2c5bc HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MozillaPlugins\@GamingWonderland.com/Plugin HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@GamingWonderland.com/Plugin HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: GamingWonderland Search Scope Monitor HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\GamingWonderlandbar Uninstall Firefox HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\GamingWonderlandbar Uninstall Internet Explorer HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: GamingWonderland Search Scope Monitor HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\GamingWonderland HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\hpflffkopmgalfhfholanbnhoiblmajp HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions\hpflffkopmgalfhfholanbnhoiblmajp HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar, value: a899079d-206f-43a6-be6a-07e0fa648ea0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar, value: a899079d-206f-43a6-be6a-07e0fa648ea0 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\GamingWonderland Chrome Extension Uninstall HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\3d29c02b-bf3e-4d3b-8a7a-e0e7d0f6dbab HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\3d29c02b-bf3e-4d3b-8a7a-e0e7d0f6dbab HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\c5ce0d8e-0300-4a17-a89c-6cc8078348ad HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\c5ce0d8e-0300-4a17-a89c-6cc8078348ad HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\DOMStorage\free.gamingwonderland.com HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\DOMStorage\gamingwonderland.com HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Approved Extensions, value: 7C8F8FE5-9785-4F74-BCF8-895EF9752D97 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Approved Extensions, value: A899079D-206F-43A6-BE6A-07E0FA648EA0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Approved Extensions, value: AB5D199E-9659-47A2-930B-FC3B69061353 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: GamingWonderland EPM Support HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: GamingWonderland EPM Support HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\DOMStorage\gamingwonderland.dl.myway.com
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A Quick Guide to Fixing the Stop C00002lA Fatal System Error

Stop C00002lA Fatal System Error- What is it?

C00002lA Fatal System Error is a blue screen of death error that may occur when you start your Windows NT 4.0 based computer. This error causes the screen to turn blue and the system also shuts down. The stop C000021A error message is displayed in the following format:

Stop c000021a {Fatal System Error} The session manager initialization system process terminated unexpectedly with a status of 0xc0000017 (0x00000000, 0x0000000) The system has been shut down.

Error Causes

The stop C000021A error occurs when either Crsrss.exe or Winlogon.exe fails. When the Windows NT kernel identifies that either of these processes has failed, it stops and the error code stop C000021A appears on the computer screen. Here are some of the underlying causes for the stop C0000021A error:
  • The incompatible third-party program
  • Hard disk issues
  • Service pack installation has failed
  • Mismatched system files have been installed
  • Bad and invalid registry keys

Further Information and Manual Repair

To resolve the stop C000021A Fatal System Error on your PC try the following solutions:
  • Remove Incompatible Third Party Programs

If the error occurred after you recently installed a new program, then it is advisable to remove that program. The error occurs due to the incompatibility of the program. To remove the program go to the start menu and click on the control panel. Now click on Add/Remove Program tab and double click on the program name that you recently installed and remove it from the list. Once removed, not reboot your PC. Reinstall a compatible program and run it. It is most likely to resolve the issue. However, if the stop C000021A error still occurs, then it means the problem is critical. It is related to the registry.
  • Repair and Restore the Registry

This procedure is slightly long and tricky. To try it, you need to be technically sound. Here’s what you have to do: first create a parallel installation of Windows NT. Start your PC to the parallel installation and then open the Registry Editor. On the Registry Editor’s Windows menu click HKEY_LOCAL_MACHINE on Local Machine and then click Load Hive. Now type the path %systemroot%system32configsystem into the System hive of the prior installation. Then click open. Here you will be prompted to enter the name of the key, type TEST. Note the setting for the current DWord value in the preceding registry key. This is 0x1 and is denoted by CURRENT:Reg_Dword: 0x1. This value indicated that the Current Control Set for your original Windows NT installation corresponds to ControlSet001 in this window. Now if the value is 2, it indicated that the Current Control Set corresponds to ControlSet002. Now locate the following registry key: HKEY_LOCAL_MACHINETESTControlSetXXXControlSession Manager. XXX is the Current Control Set Value. And delete any pending file rename operation entries. Then click TEST hive and then click Unload Hive. After that again repeat the process, open the registry menu and click load hive, here type the path %systemroot%system32configSoftware to the Software hive of the prior installation and then click open. Now you type TEST 2 when you are prompted for the name of the key. Remove any pending file rename operations entries in the following registry keys: HKEY_LOCAL_MACHINETEST2MicrosoftWindowsCurrentVersionRunOnce HKEY_LOCAL_MACHINETEST2MicrosoftWindowsCurrentVersionRunOnceEx Now click TEST2 hive and then click unload hive. Quit the Registry Editor and then restart your original installation. This will resolve the stop C000021A error.
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Desk365 Complete Removal - PUP Removal Guide

What is Desk365?

Desk 365 is a program developed by 337 Technology Limited and is classified as a potentially unwanted application by a number of Antiviruses. While not technically malware, for many users it is unwanted as it is often distributed as a bundle with other downloads. It allows a fast way to access your shortcuts and applications. Upon installation this program will insert itself into the system registry, adding startup strings to allow it to automatically start every time your system is restarted. The software adds a scheduled windows task to allow it to reopen itself even when closed. The applications also access the internet and add firewall rules to your system, that allow it to access anything without restrictions.

The main executable file for this application is Dock365.exe. It is possible to delete this file preventing the application to run, but its monitoring services and registry entities remain hidden inside your computer.

The software sends browsing information back to its ad servers, displaying custom ads and sponsored products instead of the usual search results. And the app itself pins itself to the start menu and cannot be removed.

About Potentially Unwanted Applications

Have you ever discovered an unwanted program on your PC that you didn’t consciously download and never gave authorization to be installed? Potentially Unwanted Programs (PUP), also referred to as Potentially Unwanted Applications (PUA), are applications that you never wanted in the first place and often come bundled with freeware. Once installed, the majority of these applications can be difficult to eliminate and become much more of an annoyance rather than a necessity. PUPs did not actually constitute pure “malware” in the strict sense of the definition. What normally makes a PUP different from malicious software is that whenever you download one, you’re doing it with your consent – though in many instances unconsciously and unwillingly. A PUP may not be regarded as malicious or unsafe yet still, it’s a common cause of clunky OS’s; some PUPs are a lot more aggressive by intentionally slowing down your computer or laptop.

Exactly how do unwanted programs look like?

Potentially Unwanted Programs can be found in different forms and varieties, but in the majority of cases, these are typically adware programs that exhibit irritating pop-up adverts and advertisements on websites you check out. They even come in the form of browser extension toolbars and add-ons. Not only they needlessly take up space on your screen, but toolbars can also manipulate search engine results, keep an eye on your surfing activities, decrease your internet browser’s efficiency, and slow down your internet connection to a crawl. PUPs load up a dangerous bite if left unchecked. They could include keyloggers, dialers, and other program built into them which could track you or send your sensitive information to third parties. Typically, such software will disable security protections and configuration settings to take control over your computer or laptop, leaving that PC vulnerable to online hackers and data fraud. At a minimum, PUPs slow your computer down with every added program.

Tips on how to prevent PUPs

• Read the fine print so that the end-user license agreement (EULA) you are accepting is only for the software you primarily intend to download. • Choose the “custom” install whenever installing an application. Especially, look closely at those small boxes which have been checked as default, where you may ‘agree’ to receive promotions or install software bundlers. • Use an anti-PUP program. Security applications such as Safebytes Anti-Malware gives the very best real-time protection against PUPs and also other malware. • Be alert if you download and install freeware, open-source programs, or shareware. Nowadays ‘freeware’ isn’t actually freeware – but “crapware” bundling nonsense. • Always download software from trustworthy sources like official websites rather than untrustworthy sharing space. Avoid file-hosting sites where/when possible.

What To Do If You Cannot Download Safebytes Anti-Malware?

Every malware is detrimental and the level of the damage can vary greatly according to the type of infection. Some malware is designed to restrict or prevent things that you wish to do on your PC. It may well not permit you to download anything from the web or prevent you from accessing some or all internet sites, in particular the antivirus sites. If you are reading this, chances are you’re stuck with a virus infection that is preventing you to download or install Safebytes Anti-Malware software on your computer system. There are a few fixes you could try to get around with this particular problem. Download the software in Safe Mode with Networking The Windows-based PC comes with a special mode known as “Safe Mode” in which just the minimum required programs and services are loaded. If the malicious software is set to load immediately when PC boots, shifting into this mode may well prevent it from doing so. To get into Safe Mode or Safe Mode with Networking, press the F8 key while the system is starting up or run MSCONFIG and look for the “Safe Boot” options in the “Boot” tab. After you restart the PC into Safe Mode with Networking, you can download, install, and update the anti-malware program from there. At this point, you could run the anti-virus scan to eliminate viruses and malware without any hindrance from another malicious application.

Switch over to an alternate web browser

Some malware mainly targets specific internet browsers. If this sounds like your situation, use another internet browser as it might circumvent the malware. If you are not able to download the anti-virus software using Internet Explorer, it means the virus could be targeting IE’s vulnerabilities. Here, you need to switch to a different internet browser such as Chrome or Firefox to download Safebytes Anti-malware software.

Install and run anti-virus from your flash drive

Another option would be to create a portable anti-malware program on your USB stick. To run antivirus from a thumb drive, follow these simple steps: 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Plug in the pen drive to a USB port on the uninfected computer. 3) Double-click the Setup icon of the antivirus software package to run the Installation Wizard. 4) When asked, choose the location of the USB drive as the place in which you want to put the software files. Follow activation instructions. 5) Now, insert the USB drive into the infected PC. 6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon. 7) Run Full System Scan to detect and clean-up up all kinds of malware. If all the above approaches fail to help you in downloading the anti-malware, then you’ve no alternative but to reinstall the computer’s operating system to wipe out all the data, including the malicious programs which are obstructing the anti-malware installation. If you are already our customer, technical help for Malware Removal is just a phone call away. Call 1-844-377-4107 to speak to our expert technicians and get assistance remotely.

Let's Talk About SafeBytes Anti-Malware!

To help protect your computer from many different internet-based threats, it’s very important to install anti-malware software on your personal computer. But with so many antimalware companies out there, nowadays it’s tough to decide which one you should obtain for your PC. A few are good ones, some are decent, and some are merely fake anti-malware programs that will harm your PC themselves! You need to be very careful not to pick the wrong product, especially if you buy a paid program. On the list of the highly recommended tools by industry experts is SafeBytes Anti-Malware, well-known security software for Windows computers. Safebytes is among the well-established computer solutions firms, which offer this comprehensive anti-malware software program. Using its outstanding protection system, this utility will quickly detect and eliminate the majority of the security threats, including viruses, adware, browser hijackers, ransomware, PUPs, and trojans. SafeBytes anti-malware offers an array of advanced features which sets it apart from all others. Listed below are some of the highlighted features included in the tool. Real-time Threat Response: SafeBytes delivers complete and real-time security for your PC. It will inspect your computer for suspicious activity continuously and shields your personal computer from unauthorized access. Optimum AntiMalware Protection: This deep-cleaning anti-malware software goes much deeper than most antivirus tools to clean your computer. Its critically acclaimed virus engine finds and disables hard-to-remove malware that conceals deep within your computer. Web Filtering: SafeBytes gives an instant safety rating about the web pages you’re about to visit, automatically blocking harmful sites and ensuring that you are certain of your online safety while browsing the net. Light-weight: This software program is not “heavy” on your computer’s resources, so you will not notice any performance issues when SafeBytes is working in the background. 24/7 Online Support: You can obtain high levels of support round the clock if you’re using their paid version. Overall, SafeBytes Anti-Malware is a solid program since it has plenty of features and can identify and remove any potential threats. You can rest assured that your computer will be protected in real-time once you put this tool to use. For optimum protection and the best bang for your buck, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove Desk365 without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised. The following files, folders, and registry entries are created or modified by Desk365
Files: File $APPDATACheckRun22find.exe. File $APPDATADesk 365accelerate. File $APPDATADesk 365desk_bkg_list.xml. File $APPDATADesk 365desk_list.xml. File $APPDATADesk 365desk_settings.ini. File $APPDATADesk 365firstrun. File $APPDATADesk 365process_mgr.xml. File $APPDATADesk 365promote.xml. File $APPDATAeDownloadfindhpnt_v2.exe. File $APPDATAMicrosoftInternet ExplorerQuick Launchfind.lnk. File $COMMONPROGRAMSDesk 365Desk 365.lnk. File $COMMONPROGRAMSDesk 365eUninstall.lnk. File $DESKTOPfind.lnk. File $LOCALAPPDATAGoogleChromeUser DataDefaultExtensionsnewtab.crx. File $LOCALSETTINGSTempV9Zip_003Desk365.exe. File $PROGRAMFILESDesk 365desk_bkg_list.xml. File $PROGRAMFILESDesk 365desk_list.xml. File $PROGRAMFILESDesk 365desk_settings.ini. File $PROGRAMFILESDesk 365desk365.exe. File $PROGRAMFILESDesk 365deskSvc.exe. File $PROGRAMFILESDesk 365ebase.dll. File $PROGRAMFILESDesk 365edeskcmn.dll. File $PROGRAMFILESDesk 365eDhelper.exe. File $PROGRAMFILESDesk 365eDhelper64.exe. File $PROGRAMFILESDesk 365edis.dll. File $PROGRAMFILESDesk 365edis64.dll. File $PROGRAMFILESDesk 365ElexDbg.dll. File $PROGRAMFILESDesk 365eUninstall.exe. File $PROGRAMFILESDesk 365libpng.dll. File $PROGRAMFILESDesk 365main. File $PROGRAMFILESDesk 365ouilibnl.dll. File $PROGRAMFILESDesk 365process_mgr.xml. File $PROGRAMFILESDesk 365promote.xml. File $PROGRAMFILESDesk 365recent.xml. File $PROGRAMFILESDesk 365sqlite3.dll. File $PROGRAMFILESDesk 365svc.conf. File $PROGRAMFILESDesk 365TrayDownloader.exe. File $PROGRAMFILESDesk 365zlib1.dll. File $PROGRAMFILESMozilla Firefoxsearchpluginsfind.xml. File $SENDTODesk 365.lnk. Directory $APPDATADesk 365. Directory $APPDATAeDownload. Directory $COMMONPROGRAMFILES7. Directory $COMMONPROGRAMSDesk 365. Directory $LOCALSETTINGSTempDesk365. Directory $LOCALSETTINGSTempV9Zip_003. Directory $PROGRAMFILESDesk 365. Registry: Key 33BB0A4E-99AF-4226-BDF6-49120163DE86 at HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopes. Key deskSvc at HKEY_LOCAL_MACHINESOFTWARE. Key desksvc at HKEY_LOCAL_MACHINESYSTEMControlSet001Services. Key desksvc at HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesEventlogApplication. Key desksvc at HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices. Key desksvc at HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesEventlogApplication. Key findSoftware at HKEY_LOCAL_MACHINESOFTWARE. Key ijblflkdjdopkpdgllkmlbgcffjbnfda at HKEY_LOCAL_MACHINESOFTWAREGoogleChromeExtensions. Key lnkguard at HKEY_CURRENT_USERSoftware. Key V9 at HKEY_LOCAL_MACHINESOFTWARE.
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How to Resolve Error 80073712 in Windows 10

Error Code 80073712—What is it?

Error code 80073712 is one of the dozens of error codes affecting Windows 10 users. It occurs when users attempt to upgrade their operating system but experience a failure. The error code usually results from problems associated with missing or damaged files within Windows Update. Common symptoms of this error code include the following:

  • The inability of Windows Update to successfully complete the upgrade process
  • Message box highlighting the presence of error code

Solution

Restoro box imageError Causes

In the case of error code 80073712, the issues preventing Windows Update from completing the upgrade process are most likely due to problems with files within Windows Update. For instance, there may be corruption within the Component-Based Servicing (CBS) manifest.

Further Information and Manual Repair

Manual repair methods offer solutions to Microsoft users who are experiencing Windows error codes like the upgrade error code 80073712 in Windows 10. The manual repair methods in this article are not guaranteed to fix problems unrelated to this error code. Thus, be certain you are experiencing error code 80073712 before you attempt to implement the solutions provided below.

Method One: Run Windows Update Troubleshooter

Since issues related to Windows Update may be causing error code 80073712 to occur, one of the best solutions you can consider is to run the Windows Update Troubleshooter. This troubleshooter will be able to detect and fix corruptions within Windows Update files or any other issues directly related to Windows Update. To implement this manual repair method, follow the steps listed below:

  • Step one: Open your Internet browser
  • Step two: Type www.microsoft.com/downloads
  • Step three: Type Windows Update Troubleshooter in the search bar at the top-right corner of the Microsoft website.
  • Step four: Select Windows Update Troubleshooter then wait for the webpage to load.
  • Step five: Select Run troubleshooter

Once you run the troubleshooter, you should be able to verify and fix any errors within Windows Update files. Restart your machine after the troubleshooting process is complete them proceed by checking Windows Update to see if you are able to complete the upgrade. If Windows Update downloads the upgrade and the installation of the upgrade occurs, the problem has been resolved. Otherwise, error code 80073712 will reoccur, in which case you will need to move to manual repair method two.

Method Two: Run DISM Tool

Another option available to Windows users experiencing error code 80073712 is to download and run the Deployment Image Servicing and Management (DISM) tool. This tool checks for inconsistencies or corruptions that may be preventing Windows Update services from functioning correctly. To download and run the tool, follow the instructions below:

  • Step one: Type Command Prompt in the search box near the Start button
  • Step two: Right-click Command Prompt, then click Run as administrator, providing administrator password or confirmation where necessary.
  • Step three: Select Allow
  • Step four: Press Enter after typing the following command:
DISM.exe /Online /Cleanup-image /Restorehealth

Wait a few minutes to ensure that the process is complete. Once you’ve run the DISM tool, it will detect errors, for instance within registry data, and correct or replace them. Restart your machine after running this tool then check Windows Update. Attempt to download the upgrade to see if you have successfully resolved error code 80073712. If you experience an upgrade failure, move to the next manual repair method mentioned below.

Method Three: Perform a Clean Install of Windows 10

The issues related to error code 80073712 may also be resolved by performing a clean install of Windows 10. This manual repair method ensures that any previous versions of your Windows operating system are removed before you attempt to access an upgrade. This can prove effective as it helps users avoid issues that would otherwise cause error codes or poor PC performance in cases where errors are present on one’s system.

To successfully perform a clean installation of Windows 10, be prepared to follow step-by-step procedures that include the following:
  • Step one: Download and run media creation tool
  • Step two: Click Run, then select Create installation media for another PC
  • Step three: Select changes to the installation options, then select Next
  • Step four: Choose USB flash drive or ISO file, then click Next
  • Step five: Select drive, then Next
  • Step six: Select Finish, then restart your computer, ensuring that the media option you choose, whether USB flash drive or DVD, is in your machine before you choose to reboot.
  • Step seven: Press any key then follow the prompts provided to set up Windows 10.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

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Purchased Adobe CC applications show as trial
Buying a product and then finding out that is not working is one of the most annoying and disappointing things that a consumer can experience. It is no secret that Adobe software and services online can malfunction or detect somewhat false information and behave accordingly placing buyers in an awkward position. Adobe no matter how huge and great can also still sometimes has software that can misbehave in this way and sometimes downloading their suite and buying it after can not be 100% registered and even after the money is transferred and purchase has been completed you can still have a trial status for your adobe cloud applications. In this guide, we will address this issue and see how we can fix it so you can get back to your creative work in no time. Follow this guide as it is presented step by step.
  1. Wait an hour

    No, seriously, wait an hour. Sometimes transaction and registration of transaction along with activation can take up to one hour of time. If you just made a purchase and you are still under trial in the launcher, give it a little time to detect the purchase and adjust accordingly.
  2. Check to see if your subscription is active

    Sign in to https://account.adobe.com/plans. If you have more than one account, make sure you sign in with the proper one. Under My plans, select Manage plan. In the Plan Information section, check to make sure that your subscription is active. If it’s expired, it's likely why you’re seeing messaging that indicates you are in trial mode or that your trial has expired. If your subscription is showing as active, then an out-of-date payment method may be the issue. To see if your payment information is current, in the Plan information section, select Manage payment. If your payment method isn’t current, update your credit card information in the pop-up window and select Save. Your new payment method will take effect in the next billing cycle.
  3. Sing out and then sign back in

    Open the Creative Cloud desktop app. (Select the icon in your Windows taskbar or the macOS menu bar.) Select the Account icon in the upper right, and then select Sign out. In the confirmation dialog box, select Sign Out. The Creative Cloud apps and services associated with your account are deactivated on the computer. Sign in again to your Adobe account. Launch any Creative Cloud app included in your membership, such as Photoshop or Illustrator. If prompted, sign-in on the next screen.
  4. Update creative cloud applications

    Open the Creative Cloud desktop app. (Select the icon in your Windows taskbar or the macOS menu bar.) Depending on your version of the Creative Cloud desktop app, do one of the following: On the Help menu, select Check for updates. or
    Select the three vertical dots icon in the upper-right corner of the app. Choose Check for App Updates from the menu. If you aren’t using the latest version of your Creative Cloud app, an update prompt appears next to it on the apps list. Select Update.
  5. Remove entries in the HOSTS file

    If the previous solutions do not work, your computer could have trouble connecting to Adobe's activation servers. This could be because of an incorrectly configured Operating System hosts file (Operating system hosts files map host names to IP addresses). To solve this issue, try removing Adobe-related entries from the hosts file. You can remove the Adobe-related entries from the hosts file in two ways: Automatically repair the hosts file using the Limited Access Repair tool: Repair the hosts file using the Limited Access Repair tool. With this method, you do not have to manually edit the hosts file -- the tool automatically repairs the file. Reset the hosts file manually: If the issue is not fixed even after you run the Limited Access Repair tool, reset the hosts file manually: To reset the hosts file on Windows, do the following: Navigate to C:\WINDOWS\System32\drivers\etc. Open the hosts file with a text editor such as Notepad. Check for any Adobe-related entries in the hosts file. If there are Adobe-related entries in the hosts file, move the file to the desktop, for example by dragging. Delete the Adobe-related entries from the hosts file. Make sure that you do not delete any other entries. Save the hosts file that you edited in the previous step. The updated hosts file should not have any Adobe-related entries. Move the file from desktop to the original location: C:\WINDOWS\System32\drivers\etc. When moving the file, select the Replace option. To reset the hosts file on macOS, do the following: To find the hosts file, open Finder and then choose to Go > Go to Folder. In the box, type the following location and then press Return: /private/etc/hosts If you are unable to locate the file, it means that the hosts file is hidden. Type the following command in terminal to unhide the file, and then repeat Step 1. chflags nohidden /etc/hosts Open the hosts file using a text editor such as Text Edit. Check for any Adobe-related entries in the hosts file. If there are Adobe-related entries in the hosts file, move the file to the desktop, for example by dragging. Delete the Adobe-related entries from the hosts file. Make sure that you do not delete any other entries. Save the hosts file that you edited in the previous step. Move the file from the desktop to the original location: /private/etc/hosts. When moving the file, select the Replace option.
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Merge or Delete an OEM Partition in Windows
OEM Partition, also known as System Reserved Partition, is placed by the OEM to help users recover their computers or bring back the original state of the computer when it was bought. If you’ve observed that a part of your hard drive says “Healthy (OEM partition)” in the Disk Management and it occupies space in GBs, then this means that it’s normal and there’s nothing to worry about except that part of the storage space is not available and even when you right-click on it, the only thing it displays is the Help menu. Thus, in this guide, you will be guided on how you can merge as well as delete an OEM partition in your Windows 10 computer. Since the Disk Management tool in Windows won’t let you merge or delete the OEM partition, you can just use the built-in command-line tool known as Diskpart. Note that you have to be extra careful when you run the commands as it could mess your computer up and before you proceed with the instructions provided below, make sure that you create a System Restore point first. Once you have that covered, follow the instructions below. Step 1: Tap the Win + R keys to open the Run dialog box and type “cmd” in the field and tap Enter to open the Command Prompt. Step 2: Next, execute this command to launch the Diskpart tool: diskpart Step 3: Execute this second command to view the list of the disks in your computer: list disk Step 4: Now select the disk you want to manage by executing this command: select disk x Note: In the command above, replace “x” with the letter of your disk. Step 5: After that, execute this command to display all the volumes or partitions: list partition Step 6: Now execute this command to select the partition you want to delete: select partition x Note: You have to replace “x” with the partition you want to delete. Step 7: Once done, execute this command to delete the selected partition: delete partition override Step 8: Afterwards, execute this command to merge the OEM partition with the adjoining value: Extend Note: if you only want to merge part of the partition, you need to use this command “extend [size=<size>]”. For instance, you want to extend its size by 5GB, then you need to type “Extend size=5000”. The size you set is the size you select from the OEM partition. This will extend the selected volume by size in MB or megabytes.
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Fix Could not find the Recovery Environment
If you suddenly find the Windows Recovery Environment not working and you see an error message saying, “Could not find the recovery environment”, then you’ve come to the right place as this post will guide you on how you can fix it. In times when you can’t boot into the Windows Recovery Environment, there could be several reasons behind it. However, have you ever wondered where exactly the Windows Recovery Environment is in your computer? Windows initially places the Windows RE Image file in the installation partition during Windows Setup so if you have installed Windows in the C drive, you can find the Windows RE at the C:/Windows/System32/Recovery or C:/Recovery folder. Keep in mind that this folder is hidden and later on, the system copies the image file into the recovery tools partition to make sure that one can boot into recovery if there are any issues with the drive partition. The “Could not find the recovery environment” error mostly occurs if the Windows Recovery Environment is disabled or if the “Winre.wim” file is corrupted. Thus, to fix this error, you need to refer to the given suggestions below.

Option 1 – Try to enable Windows Recovery Environment

  • In the Windows Start Search, type “PowerShell” and from the search results that appear, right-click on Windows PowerShell and then select the “Run as administrator” option to open it with admin privileges.
  • Next, type the “reagentc /info” command and tap Enter to execute it.
  • After that, if the output states that Status is enabled, then you’re all set.
  • Now type the “reagentc /enable” command and tap Enter to enable the Windows Recovery Environment. You will see a success message at the end signifying that Windows RE is available.

Option 2 – Try to fix the corrupted or missing “Winre.wim” file

If the Winre.wim file is either corrupted or missing, you need to get a new copy of this file from another computer where the Windows RE is working. Once you’re able to get a new copy of the Winre.wim file, you have to set the image path to a new location. For more details, refer to these steps:
  • First, type “Powershell” in Windows Start Search and right-click on Windows PowerShell from the results, and select Run as administrator.
  • Next, execute the given command below to change the path of the WIM file to the new location. Note that the steps should be used when the file path of the Windows Recovery Environment is different from the usual spot.
Reagentc /setreimage /path C:RecoveryWindowsRE
  • As mentioned, if the file is corrupted, you just have to get a new copy from another PC but before you do that, make sure that the WINRE on that computer is disabled (just enable it later on) and then place it in the C:/Recovery path and then set its path again using the command given above and then verify its path by executing the following command.
reagentc /info command
Note: Since the Recovery folder is hidden as well as the WINRE folder in it and you won’t be able to access them using the Windows File Explorer, you need to use the Windows PowerShell or Command Prompt so that you can access them.

Option 3 – Try checking and fixing the WinRE Reference in the Windows Boot Loader

The Windows Boot Loader is the one that determines if it has to load the Windows Recovery Environment. It could be that the boot loader is pointing to an incorrect location which is why you’re getting the error. To resolve it, you have to check and fix the WinRE Reference in the boot loader. How? Follow these steps:
  • In the Windows Start Search, type “PowerShell” and from the search results that appear, right-click on Windows PowerShell and then select the “Run as administrator” option to open it with admin privileges.
  • After that, execute the “bcdedit /enum all” command.
  • Next, look for an entry in the Windows Boot Loader identifier set as Current and look for “recoverysequence” in that section and take note of the GUID.
  • Ensure that the device and the osdevice items show the path for the Winre.wim file and that they are the same. If not, you need to point the current identifier to the one which has the same.
  • Once you’ve found the new GUID, execute this command: bcdedit /set {current} recoverysequence {GUID_which_has_same_path_of_device_and_device}
  • Now check if the error in the Recovery Environment is fixed or not.

Option 4 – Try creating a Recovery Media

You could also try creating a Recovery Media to resolve the error in the Windows RE. All you have to do is download the Windows 10 ISO file using the Media Creation tool and then create a recovery drive. Once you’re done, check if it fixes the problem or not.
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The PrintNightmare vulnerability finally fixed
PrintNightmare vulnerability has been a struggling issue for Microsoft in the past weeks, each time it seems to be addressed and fixed something new popped up and it still had issues. Microsoft finally addressed the issue but with a price. The default behavior of Point and Print is changed. From this fix onward, the Point and Print driver installation and update behavior will require administrator privileges, which should prevent the exploit to the Windows Print Spooler that could be used by malicious individuals to gain administrative privileges in Windows. The drawback of this fix from Microsoft is that non-elevated users may have difficulty adding or updating printers. Microsoft feels that the security risks caused by PrintNightmare are worth the tradeoff, though. If you really want to let non-elevated users add printers, you can follow the instructions in this Microsoft Support article to disable this mitigation with a registry key. However, doing so will expose you to this known vulnerability and isn’t recommend.
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How to Get Rid of Email Access Online

Email Access Online is a browser extension published by Polarity Technologies Ltd. That offers users quick and easy access to emails and weather reports. While this might sound interesting and useful, there is nothing this extension offers that cannot be solved with a few simple bookmarks.

While installed Email Access Online monitors the user's browser activity and records visited websites, clicked links, and bought products, this data is later used to serve partner ads if the user looks for the covered categories, additionally, it will hijack your new tab page, changing your search engine to Yahoo to allow easier ad placement.

Browsing the internet with this extension enabled will result in additional ad placement, pop-up ads, and sponsored links throughout your browsing sessions.

Upon further investigation, it was discovered that this extension is a repack of MyEmailXP, which was a repack of Fast Email Checker. Due to its suspicious delivery methods and information gathering, several anti-virus scanners have marked this extension as a browser hijacker and it is recommended to remove it from your computer.

About Browser Hijackers

Browser hijacking means that a malicious code has taken control over and modified the settings of your web browser, without your consent. Browser hijacker malware is designed for many different reasons. The idea is to force users to visit specific websites which are aiming to increase their visitor traffic and generate higher advertisement income. It may appear naive, but the majority of such websites are not legitimate and can present a significant risk to your online safety. In a worst-case scenario, your internet browser could be hi-jacked to download malicious software that can do a lot of damage to your PC.

Major signs that your internet browser has been highjacked

There are many signs that could indicate a browser hijacking: 1. the home page of the web browser is changed suddenly 2. you observe new unwanted bookmarks or favorites added, usually directed to ad-filled or porn websites 3. the default search engine is changed and the web browser security settings have been brought down without your knowledge 4. you see unwanted new toolbars added 5. your internet browser will display constant pop-up windows 6. your web browser starts running sluggishly or presents frequent errors 7. Inability to navigate to particular sites, especially anti-malware and other computer security software websites.

So how does a computer get infected with a browser hijacker

There are a number of ways your computer can get infected by a browser hijacker. They usually arrive through spam e-mail, via file sharing websites, or by a drive-by-download. They could also come from add-on software, also referred to as browser helper objects (BHO), web browser extensions, or toolbars. Browser hijackers sneak to your computer in addition to free software application downloads that you unintentionally install along with the original. The presence of any browser hijacker on your system could substantially diminish the web browsing experience, monitor your internet activities that lead to critical privacy concerns, create system stability problems and finally cause your PC to slow down or to a practically unusable condition.

How to repair a browser hijack

Certain kinds of browser hijackers can be effortlessly removed from your PC by deleting malicious software programs or any other recently installed shareware. However, most hijacking codes are certainly not very easy to remove manually, as they go deeper into your operating system. And there’s no denying the very fact that manual repairs and removal methods can certainly be a difficult job for an inexperienced PC user. Besides, there are several risks connected with fiddling around with the system registry files. Anti-malware program is incredibly effective when it comes to discovering and removing browser hijackers that regular anti-virus application has missed. To get rid of any kind of browser hijacker from your computer, you can download the following certified malware removal application – SafeBytes Anti-Malware.

What you can do if Virus Stops You From Downloading Antivirus?

Practically all malware is bad, but certain kinds of malicious software do much more damage to your PC than others. Some malware goes to great lengths to stop you from downloading or installing anything on your personal computer, especially anti-malware software. If you are reading this right now, you’ve probably realized that virus infection is the reason behind your blocked net traffic. So what to do when you want to install an anti-malware application such as Safebytes? There are a few actions you can take to circumvent this issue.

Make use of Safe Mode to fix the issue

If the malware is set to run automatically when Windows starts, getting into safe mode may block this attempt. Since only the bare minimum programs and services start-up in “Safe Mode”, there are rarely any reasons for conflicts to happen. You will need to do the following to remove malware in Safe mode. 1) At power on/start-up, tap the F8 key in one-second intervals. This will bring up the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) When you are into this mode, you will have access to the internet again. Now, use your internet browser normally and navigate to https://safebytes.com/products/anti-malware/ to download Safebytes Anti-Malware. 4) Once the software is installed, let the diagnostic scan run to remove viruses and other threats automatically.

Obtain the antivirus software in an alternate browser

Certain viruses may target vulnerabilities of a particular web browser that obstruct the downloading process. If you seem to have a virus attached to Internet Explorer, then switch to an alternate browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Run anti-virus from a pen drive

Here’s yet another solution which is using a portable USB anti-malware software package that can scan your computer for viruses without needing installation. Follow these steps to run the anti-malware on the infected PC. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Plug the Flash drive into the uninfected computer. 3) Double-click on the downloaded file to run the installation wizard. 4) Choose the drive letter of the USB drive as the location when the wizard asks you exactly where you want to install the anti-virus. Follow activation instructions. 5) Now, insert the USB drive into the infected system. 6) Double click the Safebytes Anti-malware icon on the thumb drive to run the software. 7) Click on “Scan Now” to run a complete scan on the infected computer for malware.

Let's Talk About SafeBytes Anti-Malware!

Nowadays, anti-malware software can protect your PC from different forms of internet threats. But wait, how to select the right one among plenty of malware protection application that is available on the market? As you may be aware, there are numerous anti-malware companies and tools for you to consider. Some of them are good, some are ok types, while some will affect your computer themselves! When looking for an antivirus program, select one which gives solid, efficient, and full protection against all known computer viruses and malware. On the list of the recommended tool by industry experts is SafeBytes Anti-Malware, well-known security software for Microsoft Windows. SafeBytes anti-malware is really a powerful, highly effective protection software intended to help end-users of all levels of IT literacy in identifying and removing malicious threats from their computers. Once you have installed this tool, SafeBytes advanced protection system will ensure that absolutely no viruses or malware can seep through your personal computer.

SafeBytes possesses a plethora of amazing features that can help you protect your computer from malware attacks and damage. The following are some of the great features included in the application.

Real-time Active Protection: SafeBytes offers a totally hands-free active protection and is set to observe, prevent and wipe out all threats at its first encounter. It’ll constantly monitor your pc for hacker activity and also gives users superior firewall protection. Anti-Malware Protection: Using its advanced and sophisticated algorithm, this malware removal tool can detect and remove the malware threats hiding in your PC effectively. High-Speed Malware Scanning Engine: This computer software has got one of the fastest and most efficient virus scanning engines in the industry. The scans are extremely accurate and take a short amount of time to complete. Web Security: SafeBytes gives an instant safety rating on the pages you are about to check out, automatically blocking risky sites and making sure that you’re certain of your online safety while browsing the web. Lowest Memory/CPU Usage: SafeBytes gives you complete protection from online threats at a fraction of the CPU load due to its enhanced detection engine and algorithms. Fantastic Tech Support Team: For any technical inquiries or product guidance, you could get 24/7 expert assistance through chat and email. SafeBytes will keep your personal computer protected from most advanced malware threats automatically, thus keeping your online experience safe and secure. You now may know that this particular software does more than just scan and delete threats on your computer. If you want advanced forms of protection features and threat detections, buying SafeBytes Anti-Malware could be well worth the dollars!

Technical Details and Manual Removal (Advanced Users)

To remove Email Access Online manually, navigate to the Add/Remove programs list in the Windows Control Panel and choose the program you want to remove. For browser plug-ins, go to your browser’s Addon/Extension manager and choose the plug-in you want to remove or disable. You will probably also want to reset your internet browser. To make sure of complete removal, find the following Windows registry entries on your system and eliminate it or reset the values accordingly. However, this is a difficult task and only computer professionals can perform it safely. Additionally, certain malware is capable of replicating itself or preventing deletion. You’re suggested to do this process in Windows Safe Mode.
Registry: HKEY LOCAL MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\675942D5-E956-4670-9ADE-6982CF23558F
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Repair Windows 10 Error Code C19000101 - 2000B

Error Code C19000101 - 2000B on Windows 10– What is it?

Error Code C19000101 - 2000B is a Blue Screen of Death (BSOD) error encountered by Windows users in an attempt to upgrade their operating system from Windows 7 or Windows 8/8.1 to Windows 10. The system upgrade does not successfully finish and when the installation is resurrected, it fails then reverts back to the original operating system. More and more Windows users come across this error that may have been triggered by a few reasons to be discussed in this article.

Solution

Restoro box imageError Causes

Microsoft users can experience the BSOD error C19000101-2000B due to the following reasons:

  • There’s an incompatibility with the drivers
  • Antivirus software

Further Information and Manual Repair

In fixing error code C19000101-2000B, you can try doing it manually. Manual repair methods can offer users solutions effectively and efficiently, having to address the root causes and issues in relation to a number of Windows error codes. If properly implemented, these manual repair methods can help Windows users resolve problems at hand immediately. However, there are cases where the help of a Windows professional is necessary. In such instances, it would be best to consult a certified Windows expert or you can also try using a powerful automated tool whenever needed.

To be able to fix error code C19000101-2000B, implement the first method used in resolving error code 0xc000021a, then you can proceed with this first method:

Method One: Perform Clean-Boot

  1. Prior to performing an upgrade, you need to disable your antivirus. Or, better yet, uninstall it.
  2. Ensure that your PC name is simple without hyphens, periods, or dashes.
  3. Restart your device several times, then try again.
  4. Disable all USB devices such as a smart card reader.
  5. If you are using a SCSI hard disk, be sure to have the drivers ready and available for a storage device like a thumb drive to be connected. While on the Windows 10 setup, select the Custom Advanced Option then use the Load Driver command to load the right driver for the SCSI drive. If the setup still fails, try switching to an IDE-based hard disk.
  6. Launch a clean boot, restart your device, then try again.
  7. If you are upgrading to Windows 10 using the .ISO file, make sure to disconnect from your internet connection during setup. If your device is connected by Wi-Fi or through LAN, you need to disable both before attempting to run a  system upgrade again.
  8. Switch to a local account if you are connected to a domain.
  9. Ensure that all external devices such as USB keys, external hard drives, gaming controllers, or printers are not attached to your device.

If you are upgrading to Windows 10 using Windows Update, you can perform a manual repair using the next method.

Method Two: Upgrading Via Windows Update

  1. Make sure to disconnect from the Wi-Fi or LAN once the download reaches 100% before you proceed with the system upgrade.
  2. Press Windows + X to open the command prompt window as an administrator.
  3. Stop the Windows Update service, BITS, MSI Installer, and Cryptographic by inputting the following commands one by one, hitting Enter after every command:

Net stop wuauserv

Net stop bits Net stop msiserver Net stop cryptSvc
  1. Restart both Software Distribution and Catroot2 folders. You can do this by typing Ren C: WindowsSoftwareDistribution SoftwareDistribution.old and Ren C: WindowsSystem32catroot2 Catroot2.old in the command prompt to change the names of both Software Distribution and Catroot2 files.
  2. Restart the Windows Update service, BITS, MSI Installer, and Cryptographic by inputting the following commands one by one, hitting Enter after every command:

Net start wuauserv

Net start bits Net start msiserver Net start cryptSvc
  1. Exit the command prompt then restart your device. You can now try to proceed with the system upgrade again.

Method Three: Disable or Uninstall Antivirus

  1. If you opt to just disable your antivirus, you just have to right-click on the antivirus’ icon from your toolbar then choose Disable.
  2. Press Ctrl + Alt + Del to open the Task Manager.
  3. Check if all the files or services linking to your antivirus are turned off.
  4. If you choose to uninstall your antivirus (which is recommended), open Control Panel.
  5. Once the Control Panel window is open, select Programs then Uninstall a Program.
  6. Look for your antivirus on the list, right-click it then choose Uninstall.
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