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Fix NTOSKRNL.exe high CPU, Memory & Disk usage

This post will guide you in fixing high CPU, Memory, and Disk usage problems caused by NTOSKRNL.exe. NTOSKRNL stands for “NT Operating System Kernel. This file is a kernel image that is responsible for a lot of systems-based processes such as Hardware Virtualization, Process, and Memory. Aside from that, it is also the one that compresses the old pages of memory that reduces the overall amount of memory being used. If you notice that your computer is running slowly and you find that the NTOSKRNL.exe file is hogging your resources such as disk usage, CPU usage as well as memory usage, then read on as this post will guide you in fixing the problem caused by NTOSKRNL.exe.

Make use of the options given below to resolve the issues caused by NTOSKRNL.exe.

1] Scan your computer for potential malware

There might be a good chance that your computer might be infected with malware. And this malware might be associated with the NTOSKRNL.exe file and hence making it consume a lot of system resources. So, I would really recommend you to make sure that your Antivirus is up to date and then scan your computer with it specifically the C:/Windows/System32 folder because this is the location where the NTOSKRNL.exe file is located.

Option 1 – Put your computer in a Clean Boot State

The first thing you have to do is to put your computer in a Clean Boot State as this can help you in finding any incompatible programs that are causing the problem.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.

  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Update or rollback drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try to run the DISM tool

If the first two options didn’t work, then running the Deployment Imaging and Servicing Management might. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try to stop the Runtime Broker process

The RuntimeBroker.exe or the Runtime Broker process is the one that monitors access to Windows APIs to make sure that the apps do not violate the core security of Windows. This process usually leaves a very small footprint. However, there are times when it consumes more resources than it’s supposed to and does not release memory after the work is done that results in a memory leak. As a result, it affects NTOSKRNL.exe which is why you have to stop the Runtime Broker process. To do so, refer to these steps:

  • Tap the Ctrl + Shift + Esc to open the Task Manager.
  • After opening Task Manager, go to the Processes tab and look for the Runtime Broker process.
  • Once you find it, check if it is using more than 15% of your memory. If it is, then you most likely have an issue with an app installed on your computer.
  • Select the Runtime Broker process and right-click on it and then click on the End Task option to end its process.

Option 5 – Try to run the Performance Troubleshooter

  • Tap the Win + R keys to open the Run dialog box.
  • Type “msdt.exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.

Option 6 – Try using the Windows Performance Toolkit

You can also use the Windows Performance Toolkit in finding the root cause of the problem. Just refer to the following steps to use this toolkit.

  • Search for “cmd” in the Cortana Search box and click on Command Prompt from the search results to open it.
  • Next, type in the command given below or copy and paste it and then hit Enter:

xperf -on latency -stackwalk profile -buffersize 1024 -MaxFile 256 -FileMode Circular && timeout -1 && xperf -d cpuusage.etl

  • After executing the command, wait for at least 60 seconds and then check the logs of the Windows Performance toolkit which is stored in a file named cpuusage.etl in the folder located at C:/Windows/System32. From there, you should see a list of all the causes of the System Resources being hogged.

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Disable the Notifications for any Apps
Since Windows 10 introduced the concept of notifications, almost any application installed on your computer sends you one. However, there are times when too many notifications can be quite annoying. Although some of them are important, most of them are not and are only getting in the way of your tasks. So if you don’t like to be flooded with tons of notifications on your Windows 10 computer, say no more as this post will help you out in disabling notifications for any apps installed. And now with the new feature in Windows 10 called Focus Assist, you will be able to manage the level of notifications that you receive. This new feature also allows you to disable all notifications except for the ones from important or priority apps. You will just have to maintain a list of priority applications or you could also disable all the notifications except for the important ones like alarms. In addition, you could also set up some automatic rules such as the Focus Assist timings which means that you can make Focus Assist enabled for a certain period of time during the day or when you are duplicating your display or playing a game and whatnot. So if there is an application that keeps on spamming you with notifications, you can just disable the notifications for that application.

To get started on disabling notifications, refer to the steps given below.

  • Step 1: Go to Settings > System.
  • Step 2: From there, open Notifications and actions and then scroll down to the “Get notifications from these apps” section.
  • Step 3: After that, look for the application that you want to disable notifications for and click on the toggle button that corresponds to disabling notifications for that application. You could also click open to explore additional settings for that particular application.
Note: You can disable notifications or just the notification banners, your choice. Aside from that, you can also control the notification sound as well as its behavior when the computer screen is locked. What’s more, is that you can also adjust the number of notifications displayed in the Action Center or select the priority applications. As stated earlier, Windows 10 gives you control that allows you to customize every nook and cranny of the notification on your Windows 10 computer. Apart from applications, there are also other notifications-related settings that you can control including disabling notifications about tips, tricks, and suggestions as well as summary notifications from Windows Defender that you get every time you use or scan your computer.
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Diagnosing your PC/Preparing Automatic Repair
Windows 10 is has a lot of features that help a user in optimizing a computer. So when the operating system encounters a problem, it is able to provide users with proper resources to get the problem fixed. There are even times when a user is not notified and an issue is either being repaired or dodged in the background. This kind of feature is known as the Diagnosis of the Automatic Repair feature that starts when your computer is booting. In such times, you will either see the “Diagnosing your PC” or “Preparing Automatic Repair” message on your screen. Although this feature is useful and has proven to be effective, some users reported that the process gets stuck. If you experience the same problem, read on as this post will guide you on what to do to fix it but before you start troubleshooting the problem, you might want to perform a Hard Boot first. All you have to do is to power down your computer, remove the battery and the AC adapter and then reconnect them. After that, tap and hold the power button for about 20 seconds and see if your computer boots up properly. If it doesn’t, follow the given fixes below.

Option 1 – Try disabling the automatic Startup Repair

The Automatic Startup Repair window will automatically open during boot when you have some system driver-related problem. So if you think that this is where the problem lies, you can try to disable the automatic Startup Repair.
  • Click on Troubleshoot and go to the Advanced options.
  • After that, select Command Prompt and execute the following command:
bcdedit /set recoveryenabled NO
  • Restart your computer after that and then check.

Option 2 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re facing this problem. To run the SFC command, follow the steps given below.
  • Type “cmd” in the Start search and then right-click on the appropriate search result.
  • Next, select “Run as administrator” to open Command Prompt with admin privileges.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer and see if the problem is fixed or not.

Option 3 – Run CHKDSK to check your disk for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system.
  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:
chkdsk /r /f
  • Now if you are prompted to run CHKDSK after your reboot your computer, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.
  • Once your computer has restarted, try accessing the file and check if the error persists.

Option 4 – Run the DISM tool

The next thing you can do is run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like your computer getting stuck in the “Diagnosing your PC” or “Preparing Automatic Repair” screen.
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 5 – Try to use installation media to boot and repair your computer

Another thing you can try to resolve the issue is to use the Windows installation bootable media so you can boot and repair the operating system. To use it, follow these steps:
  • You need to first create an installation media which has the dame version of the operating system installed in your computer.
  • After that, once you reach the Install Windows screen, click on the “Repair your computer” link.
  • Wait until the repair is completed and then shut down your computer
  • Now once your computer has restarted, check if it can now boot properly.
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Recover or set a BIOS or UEFI Password
If you have been using Windows for quite some time now then you’re probably aware of the BIOS or UEFI password. This password lock is the one that ensures you enter the set password even before your Windows PC boots up. However, there’s just one downside with the BIOS or UEFI password – there is no recovery option, unlike your Microsoft account. Worry not though for this post will guide you on how you can set or recover a BIOS or UEFI password on your Windows computer. The BIOS or UEFI passwords are stored at the hardware level which means that unless the OEM wants or has configured a way to recover the password, it is pretty much impossible to reset it. There are times when they are so strict that the only way to get through it by contacting customer care. Note that any Windows computer with this lock can’t be unlocked by trying to reinstall Windows. In this post, you’re going to have to remove the CMOS battery temporarily, clear unknown BIOS/UEFI passwords using the bios-PW website as well as call customer care. For more details, refer to the options provided below.

Option 1 – Remove the CMOS battery temporarily

In case you didn’t know, every motherboard comes with a CMOS battery which helps the computer system to keep the clock ticking and in making sure that the BIOS settings are not lost when the computer is powered down. Every time a computer is turned on, the CMOS battery ensures that the information is available for the computer to boot up. So when you remove the CMOS battery temporarily, say about 30 seconds or a minute, the settings will be lost. There are some motherboards that are built-in ways that when you remove the battery for long, it will reset everything including the password for the BIOS or UEFI.

Option 2 – Clear the unknown BIOS or UEFI passwords using a bios-PW website

If the first option didn’t work, you can try using this BIOS Password website at http://bios-pw.org/ to clear the password.
  • When prompted by the BIOS, enter the wrong password a couple of times as doing so will lock you out of the system.
  • After that, you will see a new number or code on the screen which will include a message about System Disabled [XXXXX] Service TAG [YYYYY].
  • Next, open the BIOS Password website and enter the XXXXX code in it and make sure to tap the Shift + Enter keys or just enter.
  • Now it will open multiple unlock keys which you can use to clear out the BIOS or UEFI lock on your Windows PC.

Option 3 – Call the customer care

If the second option still didn’t work, you have to call customer care and follow their suggestions for they will walk you through fixing the problem using the service tag or might suggest that you visit a service center to make things easier for you. Note: You also have the option to set a BIOS or UEFI password. Although it isn’t recommended, you still can do it if you really want to. Remember that the BIOS or UEFI interface varies from OEM to OEM so you must find something related to either PASSWORD or SECURITY. You will have the following similar options:
  • Supervisor password – it’s the same as the master password that can change important system settings.
  • User password – with this password, any user can change minor settings.
  • Master password – you can use this password for a hard drive or as a general password.
There are several OEMs that offer micro-control where you have to enter the BIOS password. For instance, you’ll have the option to skip for a normal restart, or when you select a boot device while you might have to enter the password for unattended reboots or when your PC is powered on, etc. And if you are here to remove the password, you need to find a remove password option in the same section. You will be prompted to enter the set password once and if it’s correct, it will remove the BIOS password. After that, you have to save and exit the BIOS then restart your computer and check if the settings are properly applied.
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Backup all drivers in Windows 10
When Windows is installed on a clean hard drive it usually finds most of the needed drivers for our computer to run, but if we by any chance have any old unsupported hardware or some exotic one chance are very high that Windows will not be able to locate and install drivers for it. And sometimes we do not even have drivers from where to download them, let's say for example you have purchased a second-hand laptop with Windows on it, you wish to create a clean and fresh copy of new Windows installation but you do not have drivers, and let us say the model is not supported so you can not download them. In this case, this shown method will help you a ton and save you a lot of time and frustration. So, in order to back all of your drivers from your Windows follow this simple guide step by step. Note please that this method will backup drivers themselves, you will not backup installation packages of drivers or similar stuff, only drivers installed in Windows itself.

Backing up the drivers

First thing first, create a folder where you want your drivers to be backed up somewhere in your HD and give it any name. Second, press ⊞ WINDOWS + X to open the secret Windows menu. keyboard with windows and x markedFrom the menu choose Command Prompt (administrator) Windows menu command prompt adminWhen the command prompt is active type the next command in it: DISM /online /export-driver /destination:C:\DriverBackup where: C:\DriverBackup is the folder and the hard drive where you want to store your backed-up drivers. Press ENTER That's it, you have now successfully backed-up all of your installed Windows drivers. Now, save all of your drivers on USB and reinstall Windows.

In order to now return backed drivers do the following:

Press again ⊞ WINDOWS + X to open the secret Windows menu. keyboard with windows and x markedbut this time choose Device manager Windows menu device managerFrom decide, manager right-click on any device Windows has not been able to install appropriate driver and choose update driver
  • Click on the Browse my computer for driver software option.
  • Click the Browse button.
  • Select the folder with the driver backup.
  • Check the Include subfolders option.
  • Click the Next button.
  • Click the Close button.
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Fix Print Spooler Service Error 1068
There is one service in the Windows operating system that is responsible for managing all the print jobs as well as handles the interaction with the printer. This service is known as the Print Spooler service. However, if it stops running, then you won’t be able to print anything on your computer. In such a case, you can try to restart the Print Spooler service, and to do that, you have to open the Windows Services Manager and look for the Print Spooler Service. Once you found it, right-click on it and select Restart. If it isn’t running, select Start and if the Service starts working again, then good but if not and you got an error message instead that says, “Windows could not start the Print Spooler service on Local Computer, Error 1068, The dependency service or group failed to start”, then read on as this post will give you a couple of suggestions you can try to resolve the issue. The reason why you could not start the service is most likely because the Print Spooler service is dependent on other services which might not be properly running. If the following services are not running then it’s no wonder why you’re getting the error.
  • HTTP Service
  • Remote Procedure Control (RPC) Service
You might not see the RPC service which means that the Print Spooler Service does not recognize its dependency on the RPC service. In such a case, you have to manually configure the dependency by following the options given below.

Option 1 – Try configuring the dependency via CMD

The first thing you have to do is to configure the dependency using CMD. Refer to the steps below to do so:
  • Open an elevated Command Prompt.
  • Then type in “sc config spooler depend= RPCSS” and hit Enter.
  • After the command has been executed, restart your computer and then check if it fixed the problem. If not, proceed to the next given option below.

Option 2 – Fix dependency via the Registry Editor

You can also resolve dependency using the Registry Editor. How? Refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSpooler
  • Next, right-click on the “DependOnService” entry located on the right pane and select Modify.
  • Now change its value data to “RPCSS” and click OK to save the changes made and then exit the Registry Editor.
  • Reboot your computer and see if the issue is resolved.

Option 3 – Try running the Printer Troubleshooter

Another option you can check out is the Printer Troubleshooter. This built-in troubleshooter in Windows 10 can help you fix most print issues. It checks if you have the latest printer drivers and then tries to fix and update them automatically. Aside from that, it also checks if you have connectivity issues or if the Print Spooler and the required Services are running fine. To run it, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.
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InternetSpeedTracker Removal Guide

InternetSpeedTracker is a browser extension developed by MindSpark Inc. This browser add-on offer uses tips on how to boost their “bad” internet connection speed. It displays false internet speed in order to get you to open the sponsored links listed in the toolbar.

This extension also hijacks your browser home page and replaces your default search engine with MyWay. While browsing the internet you will see additional unwanted sponsored ads and links throughout your search results, and sometimes even pop-up ads might appear. While active this extension gathers personal information, website visits, links, and clicks and uses this data to serve ads.

InternetSpeedTracker has been flagged as a Browser Hijacker by several anti-virus scanners, and due to its data mining behavior, it is not recommended to keep it on your computer, especially because it gives false data about your internet speed.

About Browser Hijackers

Browser hijack is a very common type of online fraud where your internet browser settings are modified to allow it to carry out things you don’t intend. They’re created to disrupt browser functions for several purposes. It redirects you to the sponsored sites and inserts ads on the web browser which helps its developer generate earnings. Nevertheless, it’s not that naive. Your web safety is jeopardized and it is also extremely irritating. They don’t just ruin your web browsers, but browser hijackers could also modify the computer registry, making your PC vulnerable to other attacks.

How one can know if your web browser is hijacked

Signs that an internet browser is a hi-jacked include: the browser’s home-page is modified; you find yourself regularly directed to a different site than the one you meant; the default search engine is changed; unwanted new toolbars are added to your web browser; never-ending pop-up ads show up and/or your browser pop-up blocker is disabled; your web browser starts running sluggishly or displays frequent glitches; You simply can’t access specific sites, particularly anti-virus sites.

How they infect PCs

A browser hijacker can be installed on your computer when you check out an infected website, click an e-mail attachment, or download something from a file-sharing website. They are usually included with toolbars, BHO, add-ons, plugins, or browser extensions. A browser hijacker could also be installed as a part of freeware, shareware, demoware, and fake programs. A good example of a notorious browser hijacker is the most recent Chinese malware known as “Fireball”, which has attacked 250 million computer systems worldwide. It acts as a hijacker but can be turned into a fully functioning malware downloader afterward. Browser hijackers could affect the user’s browsing experience greatly, keep track of the websites visited by users and steal private information, cause difficulty in connecting to the internet, and ultimately create stability issues, making software programs and systems freeze.

How to repair a browser hijack

Some hijackers could be removed by uninstalling the freeware they came with or by eliminating any extension you have recently added to your system. But, many hijackers are hard to get rid of manually. No matter how much you attempt to eliminate it, it can keep coming back over and over again. And there’s no denying the fact that the manual fixes and removal methods can be quite a complicated job for a rookie PC user. Furthermore, there are several risks connected with fiddling around with the system registry files.

What you can do if Virus Stops You From Downloading Anything?

Malware could cause all kinds of damage after they invade your system, ranging from stealing your private information to deleting data files on your computer system. Certain malware variants modify web browser settings by adding a proxy server or modify the computer’s DNS configuration settings. In such cases, you’ll be unable to visit some or all of the websites, and thus not able to download or install the necessary security software to remove the infection. If you’re reading this article, chances are you’re stuck with a virus infection that is preventing you to download or install the Safebytes Anti-Malware program on your PC. There are some fixes you can try to get around with this issue.

Install antivirus in Safe Mode with Networking

If the malware is set to load at Windows startup, then booting in Safe Mode should prevent it. Since only the minimal programs and services start-up in safe mode, there are rarely any reasons for issues to take place. Listed below are the steps you should follow to start your computer into the Safe Mode of your Windows XP, Vista, or 7 computers (visit Microsoft site for instructions on Windows 8 and 10 PCs). 1) At power on/start-up, tap the F8 key in one-second intervals. This will bring up the Advanced Boot Options menu. 2) Select Safe Mode with Networking with arrow keys and hit Enter. 3) As soon as this mode loads, you will have an internet connection. Now, utilize your web browser normally and navigate to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) Right after the software program is installed, let the diagnostic scan run to remove trojans and other malware automatically.

Switch to an alternate web browser

Web-based viruses can be environment-specific, aiming for a particular internet browser or attacking specific versions of the browser. The best solution to avoid this issue is to opt for a browser that is known for its security features. Firefox comprises built-in Phishing and Malware Protection to keep you safe online.

Run anti-virus from a pen drive

Another technique is to download and transfer an anti-malware application from a clean PC to run a scan on the affected computer. Follow these steps to use a flash drive to clean your infected system. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean PC. 2) Insert the pen drive on the same system. 3) Double-click the Setup icon of the anti-malware software package to run the Installation Wizard. 4) Pick a USB flash drive as the place when the wizard asks you exactly where you would like to install the application. Follow the instructions on the computer screen to complete the installation process. 5) Now, transfer the pen drive to the infected computer. 6) Run the Safebytes Anti-malware directly from the thumb drive by double-clicking the icon. 7) Click the “Scan” button to run a full system scan and remove malware automatically.

Let's Talk About SafeBytes Anti-Malware!

Want to install the best anti-malware application for your laptop or computer? There are many applications available in the market which comes in free and paid versions for Windows computers. Some of them are great and some are scamware applications that pretend as legitimate anti-malware programs waiting to wreak havoc on your PC. When looking for an antimalware program, pick one which gives reliable, efficient, and total protection against all known viruses and malware. One of the recommended tools by industry leaders is SafeBytes Anti-Malware, the most dependable program for Windows computers. SafeBytes anti-malware is a reliable tool that not only secures your system permanently but is also quite user-friendly for people of all ability levels. This application could easily identify, remove, and protect your personal computer from the most advanced malware attacks such as spyware, adware, trojan horses, ransomware, worms, PUPs, and other possibly damaging software applications. SafeBytes has excellent features when compared to other anti-malware programs. Below are a few of the great ones: World-class AntiMalware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal application can identify and remove numerous obstinate malware threats such as browser hijackers, PUPs, and ransomware that other common antivirus applications will miss. Live Protection: SafeBytes gives real-time active supervision and protection from all known viruses and malware. They’re very effective in screening and eliminating different threats because they are regularly improved with new updates and alerts. Web Security: SafeBytes provides an instant safety rating on the web pages you are going to visit, automatically blocking risky sites and making sure that you are certain of your safety while browsing the internet. Very Low CPU and Memory Usage: SafeBytes provides complete protection from online threats at a fraction of the CPU load due to its enhanced detection engine and algorithms. Premium Support: SafeBytes provides 24/7 technical support, automatic maintenance, and updates for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove InternetSpeedTracker without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by InternetSpeedTracker

Files: C:DOCUME1USER1LOCALS1Tempnsk1.tmp C:b418207fbd4b466002312b66521c390947518e9a0d787e4e059af0505f607f3e C:DOCUME1USER1LOCALS1Tempnsk2.tmp C:DOCUME1USER1LOCALS1Tempnsk2.tmpnsDialogs.dll C:DOCUME1USER1LOCALS1Tempnsk2.tmpSystem.dll C:DOCUME1USER1LOCALS1Tempnsk2.tmpnsDialogs.dll C:DOCUME1USER1LOCALS1Tempnsk2.tmpSystem.dll C:Program FilesInternetSpeedTracker_9tEIInstallr.binNP9tEISb.dl_ C:PROGRA1INTERN2Installr.binNP9tEISb.dl_ C:Program FilesInternetSpeedTracker_9tEIInstallr.binNP9tEISb.dll C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEIPlug.dl_ C:PROGRA1INTERN2Installr.bintEIPlug.dl_ C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEIPlug.dll C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEZSETP.dl_ C:PROGRA1INTERN2Installr.bintEZSETP.dl_ C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEZSETP.dll C:WINDOWSsystem32rundll32.exe C:Program FilesInternetSpeedTracker_9tEIInstallr.binNP9tEISb.dl_ C:Program FilesInternetSpeedTracker_9tEIInstallr.binNP9tEISb.dll C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEIPlug.dl_ C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEIPlug.dll C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEZSETP.dl_ C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEZSETP.dll Registry: HKLMSOFTWAREClassesInternetSpeedTracker_9t.HTMLMenu HKLMSOFTWAREClassesInternetSpeedTracker_9t.HTMLPanel HKLMSOFTWAREClassesInternetSpeedTracker_9t.SettingsPlugin HKLMSOFTWAREClassesInternetSpeedTracker_9t.ToolbarProtector HKLMSOFTWAREWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects9e28b297-11d4-4293-aa6f-558658ee66ae HKLMSOFTWAREWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objectscc28794a-99d4-4b1b-bccf-b065ce5f9feb HKLMSOFTWAREWow6432NodeInternetSpeedTracker_9t HKLMSYSTEMControlSet001servicesInternetSpeedTracker_9tService HKLMSYSTEMCurrentControlSetservicesInternetSpeedTracker_9tService HKUS-1-5-21-1633355155-4214755471-2067616181-1000SoftwareAppDataLowSoftwareInternetSpeedTracker_9t HKLMSOFTWAREWow6432NodeMicrosoftWindowsCurrentVersionRunInternet Speed Tracker EPM Support
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Can’t pair Bluetooth keyboard, Check the PIN
If you have suddenly run into a problem when trying to connect or pair your Bluetooth keyboard with your Windows 10 computer, read on as this post will guide you on how exactly you can resolve the problem. This kind of problem typically occurs when you’ve disabled the Bluetooth option. However, this option is already enabled and you still encountered the same error message saying, “Check the PIN and try connecting again”, then you need to troubleshoot the problem further. In most cases, this kind of issue can be fixed when you restart your computer and go to the Windows Settings and select the “Add Bluetooth or other devices” option and then put the keyboard into pairing mode. And when the keyboard appears in the “Add a device” dialog box, just select it. On the other hand, if your Bluetooth keyboard won’t get connected to your Windows 10 computer and you encounter an error that says, “Can’t pair Bluetooth keyboard, Check the PIN and try connecting again”, then you need to check out the options provided below but before you do so, make sure that you create a System Restore point first as some of the troubleshooting options provided involves the Windows Registry.

Option 1 – Try to use the Device Pairing Wizard

The Device Pairing Wizard is the one that allows your computer to look for any new devices and display them underneath it. All you have to do to use this wizard is to follow its instructions to connect your Bluetooth device to Windows 10. To get started, follow these steps:
  • First, tap the Win + R keys to launch the Run utility and type “devicepairingwizard” in the field, and then hit Enter to run the Device Pairing Wizard.
  • After that, wait for a couple of seconds until the devices appear. Once they do, select the Bluetooth device you wish to add.
  • A new screen with a passcode should appear instantly. You need to take note of the given passcode and type them on your Bluetooth keyboard.
  • Once done, tap Enter. This should help in pairing your computer to your Bluetooth keyboard.

Option 2 – Try to use the Registry Editor

The next thing you can do to resolve the pairing issue with your Bluetooth keyboard is to use the Registry Editor by following these steps:
  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_USERS/.DEFAULT/Software/Microsoft/Windows/CurrentVersion/Bluetooth/ExceptionDB
  • From there, look for the folder named “Addrs” and expand it. If you see any folders or keys under it, select them and delete them. These keys represent the MAC address of your Bluetooth devices.
  • Once you’re done, restart your computer and try to pair your Bluetooth keyboard once more.

Option 3 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.
  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 4 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since you have trouble pairing your Bluetooth keyboard, you can update, rollback, or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.
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Windows laptop turns off when unplugged
If your Windows 10 laptop suddenly turns off when you unplug its power cord, then you’ve come to the right place as this post will guide you on how you can fix this issue. One of the most common causes for this kind of issue is that there is some problem with your laptop’s battery. It is possible that it might have gone bad or has been damaged. However, this couldn’t be the case especially if the laptop is new. The problem could have something to do with the system settings, connections, laptop hardware, and so on. To fix it, there are various suggestions you can check out such as follows:

Option 1 – Perform a hard reset on your laptop

This option works in most cases when the laptop with a removable battery is charging slowly as it is plugged in constantly. Refer to the steps below to do a hard reset on your laptop.
  1. Switch off the power of your laptop.
  2. Disconnect your laptop’s charger and then remove the battery.
  3. Tap and hold the power button for at least 30 seconds – doing so will discharge the capacitors of the motherboard and reset the memory chips that were active constantly.
  4. Plug the battery back and then charge the laptop again.
Check if the problem is fixed, if not, proceed to the next option below.

Option 2 – Try to change the Power Options

  • Tap the Win + R keys to open the Run utility.
  • Then type “powercfg.cpl” and tap Enter to open the Power Options window.
  • Next, go to your selected power plan and click the “Change plan settings” option to open a new page.
  • From there, click on the “Change advanced power settings” option. This will open a new window where you can see various power consumption options.
  • Now on the next window that appears, click on “Change advanced power settings”. This will open another window where you have to expand the Processor power management > Maximum processor state.
  • Then change the value for On battery mode to 25% and enable Adaptive brightness.
  • Now shut down your computer and try to boot it with the power cord unplugged.

Option 3 – Try to run the Power troubleshooter

The next thing you can do is to run the Power troubleshooter. To do so, follow these steps:
  • Go to Settings and navigate to Update & Security > Troubleshoot.
  • After that, look for the “Power” option from the given list of built-in troubleshooters and click on it.
  • Next, click on the “Run the troubleshooter” button to run the Power troubleshooter.
  • Once the troubleshooter is done identifying the problems, follow the next on-screen instructions to resolve the problem.

Option 4 – Try to run the Power Efficiency Diagnostics Report

You could also try to run the Power Efficiency Diagnostics Report to fix the problem. This tool is helpful and will help you analyze the status of the battery but note that this can be quite overwhelming especially if you’re not well-versed in this matter.

Option 5 – Try to uninstall or reinstall the Battery driver

You might also want to uninstall or reinstall the battery driver as it can also resolve the problem. But before you start, you have to shut down your computer and remove the power chord as well as the battery. Once you’re done, follow these steps:
  • Plug the power cord and restart your computer.
  • Once your computer has restarted, tap the Win + R keys to open the Run utility and type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
  • After that, look for the “Batteries” driver from the list of drivers and expand it.
  • Then right-click on the “Microsoft ACPI-Compliant System” driver and click on the “Uninstall device” option.
  • Once it’s done, restart shut down your computer and remove the power cord and then attach the battery.
  • Now attach the power chord again and restart your computer to automatically install the driver.

Option 6 – Try to update the BIOS

Updating the BIOS can help you fix the problem but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.
Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.
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Fix 0xc000014C Boot Configuration Data error
If you receive the error code 0xc000014C while you boot up your computer, then this post might be of help. This kind of error usually points to the Registry of your computer that might be corrupted. As a result, the operating system was not able to read the BCD file and throws the 0xc000014C error. The error code 0xc000014C is triggered when your computer encounters an error in the first booting sector. You might receive any of these error messages:
“Info: An error occurred while attempting to read the boot configuration data.” with File: as “BootBCD” “File: Windowssystem32configsystem Info: Windows failed to load because the system registry file is missing or is corrupt” “Info: The Boot Configuration Data for your PC is missing or contains errors.”
To fix the error code 0xc000014C when booting your computer, you can check out the suggestions provided below.

Option 1 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.
  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 2 – Try to rebuild the BCD files

You can also try rebuilding the BCD files to resolve error 0xc000014C for corrupted Boot Configuration Data
  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
    • bootrec /FixMbr
    • bootrec /FixBoot
    • bootrec /ScanOS
    • bootrec /RebuildBcd
  • Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

Option 3 – Try restoring the default and uncorrupt Registry Values

This option is a bit tricky as you have to be sure about what you are doing here. However, if you are not sure, you might want to seek out a technician to fix the problem for you. But if you can handle it, then carefully follow the steps below.
  • You have to first physically remove the hard drive of the computer that’s not booting up. You can refer to it as Hard drive 1 and Computer 1, respectively.
  • After that, you need to have another computer which you can refer to as Computer 2, and refer to its hard drive as Hard drive 2. Make sure that this second computer is working properly.
  • Next, you have to attach Hard drive 1 to Computer 2 with the Hard drive 2 attached as well.
  • After that, boot Computer 2 from Hard drive 2 where Hard drive 1 will act as the second storage unit.
  • Then navigate to the following location in the System Partition of the Hard drive 2.
C:/Windows/System32/config/RegBack
  • From there, you have to replace all the files. Once you’re done, shut down your computer and then take out the Hard drive 1 from Computer 2 and put it back to Computer 1 as the only hard drive.
  • Now boot your computer normally and check if the problem is fixed.
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A Quick Guide to Resolving the Runtime Error R6025

What is the Runtime Error R6025?

The runtime error R6025 can be quite annoying for PC users as it pops up randomly anytime. It is a type of runtime error but typically associated with C++ programming. The error is displayed in the following format:

‘Runtime Error! Program: C:…R6025-Pure Virtual Function Call’

Solution

Restoro box imageError Causes

The runtime error R6025 is triggered due to the following reasons:
  • Runtime components of Visual C++ libraries are missing
  • Microsoft.NET framework damaged
  • Registry corrupted with bad files and data overload
  • Virus and malware invasion

Further Information and Manual Repair

Try the solutions given below to repair the runtime error R6025 on your system:

Cause: Microsoft.NET framework damaged

Solution: If this is the underlying cause of the error, then it is advisable to reinstall and repair the Microsoft.NET framework on your PC. To reinstall this framework, go to the start menu, click control panel, programs and then click ‘Turn Windows features on or off’. Here you might be promoted for an administrator password. Insert the password to proceed. Now locate Microsoft.NET framework 3.5.1 and uncheck this box, press OK and then reboot your system. After that open ‘Turn Windows features on or off’ and check the Microsoft.NET framework 3.5.1 and then restart your PC. This will hopefully resolve the error.

Cause: Runtime components of Visual C++ libraries are missing

Solution: If runtime components of Visual C++ libraries are missing, then you will have to download and install these from different websites. This can be time-consuming and slightly complicated for you if you are not technically sound.

Cause: Malware Attack

Solution: If the runtime error R6025 is triggered due to a malware attack, then you will have to install and run a powerful antivirus on your PC. This will help detect and remove such malicious software affecting your system.

Cause: Registry Issues

Solution: If registry corruption is the underlying cause of the runtime error R6025 on your PC, then you need to clean up the registry and repair it. The best way to clean and repair the registry is to download Restoro. Restoro is an advanced PC repair tool integrated with powerful and highly functional utilities all in one. Utilities include a registry cleaner and a system optimizer. It has easy navigation, a user-friendly interface, and is compatible with all Windows versions. Users of all levels can operate it to resolve all kinds of PC errors including the runtime error R6025. The registry cleaner utility wipes out all the unnecessary, malicious, obsolete files and invalid entries overloading the RAM. It frees up the disk space, repairs the damaged files and the registry. Furthermore, Restoro also functions as a system optimizer. It detects system instability issues and resolves them while boosting the speed of your PC. To resolve the runtime Error R6025 on your system in seconds click here to download Restoro PC repair tool now!
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