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How to Fix MULTIPROCESSOR_CONFIGURATION_NOT_SUPPORTED error in Windows 10

If you are using a Windows 10 PC that has different processors clubbed together, chances are you might encounter an error saying, “MULTIPROCESSOR CONFIGURATION NOT SUPPORTED” during a Windows upgrade or software installation.

This error is actually caused by a bug check with a value of 0x0000003E. This error also indicates that the processors in your computer are asymmetric in relation to one another. So if you want to upgrade you need to have all the processors of the same type and level. But worry not for this guide will help you in fixing this error.

The MULTIPROCESSOR_CONFIGURATION_NOT_SUPPORTED error can occur in several cases such as during an installation of Windows 10, or when the driver is loaded, or when Windows Start or Shutdown and the chances of you getting a blue screen is very much high. To fix this error, refer to the options given below and make sure to follow them carefully.

Option 1 – Try to disable the Hyper-Threading in your BIOS

Hyper-Threading in the BIOS lets a processor (multi-threaded) run various tasks in a simultaneous manner. To disable this, here’s what you have to do:

  • Restart your computer and boot into it right after. To do that, tap the F2 key.
  • Once you’re in the BIOS, locate the Hyper-Threading option which should be located under the Performance section along with other options like Multi-core support, Rapid Start technology, and many more.
  • Disable Hyper-Threading and then make sure to save the changes and exit BIOS.

Note: Although Hyper-Threading is only used when necessary, there are some OEMS that don’t have the option to disable it and if that’s the case, you need to try other options given below.

Option 2 – Try to disable the Virtualization in the BIOS

Virtualization in the BIOS allows users to run a single physical resource such as the server or storage device to appear that it is running as multiple logical resources. It is also properly termed as “HYPER-V”.  To disable it, refer to these steps:

  • Boot into the BIOS as you did earlier.
  • Then look for the Security options.
  • After that, from Security options, look for Virtualization Technology or VTX among the options given.
  • Then turn it off and restart your computer.

Note: Although Windows 10 offers features such as the Device Security for Core Isolation and Memory Integrity, if you turn them off at the software level, it will not help at all. If you’re able to resolve the error, you can do some further research and see what software or hardware you can use to further help you.

Option 3 – Try checking if there are any BIOS updates available for your PC

Updating the BIOS may help you resolve the MULTIPROCESSOR CONFIGURATION NOT SUPPORTED error. You can just go to the OEM’s website as they offer utility software that can download BIOS firmware and update it without any problem. BIOS updates usually offer enhancements and fixes to some issues like this one.

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Diagnosing your PC/Preparing Automatic Repair
Windows 10 is has a lot of features that help a user in optimizing a computer. So when the operating system encounters a problem, it is able to provide users with proper resources to get the problem fixed. There are even times when a user is not notified and an issue is either being repaired or dodged in the background. This kind of feature is known as the Diagnosis of the Automatic Repair feature that starts when your computer is booting. In such times, you will either see the “Diagnosing your PC” or “Preparing Automatic Repair” message on your screen. Although this feature is useful and has proven to be effective, some users reported that the process gets stuck. If you experience the same problem, read on as this post will guide you on what to do to fix it but before you start troubleshooting the problem, you might want to perform a Hard Boot first. All you have to do is to power down your computer, remove the battery and the AC adapter and then reconnect them. After that, tap and hold the power button for about 20 seconds and see if your computer boots up properly. If it doesn’t, follow the given fixes below.

Option 1 – Try disabling the automatic Startup Repair

The Automatic Startup Repair window will automatically open during boot when you have some system driver-related problem. So if you think that this is where the problem lies, you can try to disable the automatic Startup Repair.
  • Click on Troubleshoot and go to the Advanced options.
  • After that, select Command Prompt and execute the following command:
bcdedit /set recoveryenabled NO
  • Restart your computer after that and then check.

Option 2 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re facing this problem. To run the SFC command, follow the steps given below.
  • Type “cmd” in the Start search and then right-click on the appropriate search result.
  • Next, select “Run as administrator” to open Command Prompt with admin privileges.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer and see if the problem is fixed or not.

Option 3 – Run CHKDSK to check your disk for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system.
  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:
chkdsk /r /f
  • Now if you are prompted to run CHKDSK after your reboot your computer, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.
  • Once your computer has restarted, try accessing the file and check if the error persists.

Option 4 – Run the DISM tool

The next thing you can do is run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like your computer getting stuck in the “Diagnosing your PC” or “Preparing Automatic Repair” screen.
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 5 – Try to use installation media to boot and repair your computer

Another thing you can try to resolve the issue is to use the Windows installation bootable media so you can boot and repair the operating system. To use it, follow these steps:
  • You need to first create an installation media which has the dame version of the operating system installed in your computer.
  • After that, once you reach the Install Windows screen, click on the “Repair your computer” link.
  • Wait until the repair is completed and then shut down your computer
  • Now once your computer has restarted, check if it can now boot properly.
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A Guide to Fixing Error Code 39

Code 39 - What is it?

Code 39 is a device driver error code that pops up when the Windows operating system cannot load the driver for the hardware you want to use.

This hampers your ability to use the hardware properly. The error code is almost always presented in the following format:

“Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.” Code 39

Error Causes

A device driver is a software program that tells the operating system how to control a particular hardware device. Each hardware device has a different driver.

There are separate device drivers for printers, CD-ROM readers, and keyboards, to name a few.

Many device drivers are already built into the operating system. But sometimes you will need to install a new device driver when you want to use a new piece of hardware device that the operating system is not familiar with, or does not anticipate.

Regardless of whether or not the drivers are already integrated into the operating system, you may still experience code 39, typically because of the corrupted or outdated drivers.

Outdated and corrupted drivers cause hardware malfunction and failure, which trigger device driver error codes like code 39. Other causes include incorrect registry values.

Further Information and Manual Repair

Below are some of the easiest and most effective methods to resolve Device Manager error code 39 on your PC.

To follow and implement these methods, you don’t require any technical knowledge or expertise. Simply follow these instructions to fix the error right away.

Method 1 - Fix with a Simple Reboot

There is a possibility that the error code 39 is caused by some fluke within the Device Manager or your BIOS.

If that’s the reason, then a simple PC reboot can resolve the issue immediately. Therefore, before you try anything, it is advisable to restart your system.

If it works, then that is great, but if it doesn’t, then don’t worry, try other methods given below to fix this problem successfully.

Method 2 - Uninstall and Reinstall Drivers

If the error code 39 is generated due to faulty or outdated drivers, then simply uninstall and remove them and then reinstall new driver versions. There are two ways to remove faulty drivers.

Method One

  • One is, to go to the start menu, click on Control Panel, and then Add/Remove Programs.
  • Remove the program and the driver you think is causing problems. This will thoroughly remove all traces of the faulty driver.
  • To reinstall, follow the same steps but this time install the new device driver version.

Method Two

  • The other way is to go to the start menu, type Device Manager in the search bar, and then press enter to continue.
  • In the Device Manager, find and locate the problematic device.
  • After that, double-click the category of device that you wish to uninstall. Let’s say, Windows is unable to load the graphics card driver.
  • This means you will have to click on the Display Adapter category in the Device Manager to uninstall the graphics card.
  • After you have successfully uninstalled, Windows will prompt you to confirm device removal.
  • Simply click OK to confirm and proceed. To activate the changes, restart your PC.
  • To reinstall, go to the Device Manager, click on the Action tab and then select the option ‘Scan for Hardware Changes.’

This method, although effective in resolving error code 39,  can be time-consuming. To avoid the hassle and save time, try method 3.

Method 3 - Update Drivers Automatically with DRIVERFIX

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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MS Edge, autoplay video blocking coming
Microsoft Edge may be about to win a lot of fans by introducing a new feature that it says could prevent one of the most annoying things about being online. A new update to the browser suggests it is looking at a way to block auto-playing videos by default when a user navigates to a website. People spotted a new entry to the Microsoft Edge Canary browser where the company tries out its in-progress updates, that suggests auto-playing videos may have had their day at last. The new addition, for Mac, Windows, and Linux systems, is called “Autoplay Limit Default Setting”, with the description suggesting that Microsoft Edge would set the media autoplay setting to "Limit" as a default - stopping videos from starting up when a user lands on a website. Currently, Edge offers two options for users to control media autoplay - "Allow" (the current default setting), where all videos on a website will play automatically with sound, and "Limit", where media won’t be autoplayed on sites that a user has previously visited. It appears that Microsoft is looking to test the feature in Canary before rolling it out to a wider user base - as blocking autoplaying videos can cause issues for some websites. The same Canary entry also hints at a future "Block" option, which would presumably stop any videos or media from playing when a user lands on a website. However, this feature, which is also listed as being available for Mac, Windows, and Linux systems, doesn't appear to be enabled as yet. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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7 Ways to Fix Error 0x80070020 in Windows 10

Error Code 0x80070020 – What is it?

One of the problems encountered by Windows users when upgrading to Windows 10 from Windows 7 or Windows 8/8.1 is the Error Code 0x80070020. This error code normally occurs when users try to download updates from the Windows Update Website or simply by upgrading to Windows 10. Error Code 0x80070020 also occurs when the device already has a Windows 10 installed.

Once this error is encountered, it will cause malfunction of update installs and display the following message:

An error (-5006 : 0x80070020) has occurred while running the setup. Or The process cannot access the file because it is being used by another process”

Solution

Error Causes

In an attempt to fix Error Code 0x80070020, it is important to pinpoint what the cause is. The most probable cause of this error is due to interference. This error code most likely occurs when there is another automatic update running, for instance, an Antivirus scanning in real-time. If you’re scheduled to have an automatic update during real-time scanning, the Windows 10 update might malfunction.

Further Information and Manual Repair

In trying to fix Error Code 0x80070020, you can perform manual repair methods to resolve the issue effectively and efficiently. Most Windows users can easily employ these manual repair methods, even those who do not have technical abilities. However, there are certain instances where a Windows professional’s help is needed. If you don’t want to face any risk in resolving the issue, it would be best to consult a professional Windows technician or you can also make use of a powerful automated tool.

NOTE: It is best to attend immediately to errors encountered since unresolved errors can result in slowing down your computer’s performance. This might also cause other error messages to arise such as Error Code 0x80070057.

Method One: Restart Your Device

Since Error Code 0x80070020 is most likely encountered due to interference during your update, the easiest method you can do is to close all opened programs and restart your device. After restarting, try to start the update process again.

Method Two: Disable Antivirus Temporarily

Another quick and safe way to fix Error Code 0x80070020 is to disable your antivirus. You must take note though that in doing so, your computer will be susceptible to virus attacks. If you want to proceed with this method, follow these steps:

  1. Locate all programs in process in the notifications area, found in the lower right-hand section of your screen. If in case the antivirus icon is not visible on the taskbar, you may have to click an arrow pointing up to show what programs are currently running.
  2. Right-click on the antivirus icon then select the disable option.

Method Three: Run the Update Troubleshooter for Windows

The Windows Update Troubleshooter may resolve many of the errors encountered by Windows users when installing updates from Windows Update. To execute the troubleshooter, follow the steps below:

  1. Access a menu by holding the Windows key and X. Wait for the menu to appear on the bottom left corner of the screen.
  2. Open the Control Panel.
  3. Change the appearance of files by selecting large or small icons in the View by option located on the upper right section of your screen.
  4. Once you change the appearance of the files, choose the troubleshooting
  5. Run the Windows Update Troubleshooter.
  6. Restart your device then check if this resolves the problem.

Method Four: Execute A Clean Boot

Executing a clean boot means starting Windows using only a few resources, including startup programs and drivers. This safeguards minimizing conflicts and prevent software clash when an update is received. In performing a clean boot, you will be able to pinpoint what caused the manifestation of error code 0x80070020. Check Microsoft’s Support website to know how to execute a clean boot.

Method Five: Reset Windows Update Components

Performing this method is a bit risky and should be your last option if all methods were unsuccessful. This process will alter your device’s registry so you must ensure to perform accurately the steps. A single mistake can lead to modifying your registry erroneously, which might result in the occurrence of other error messages. Carefully follow the steps found on Microsoft’s Support website to successfully reset Windows Update components.

Resetting Windows Update components can also be done by implementing the following steps:

  1. Open the Command Prompt by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
  2. Stop the BITS, MSI Installer, Cryptographic, and the Windows Update Services.
  3. Rename both the SoftwareDistribution and Catroot2 folders to <name of folder> old.
  4. Start now the BITS, MSI Installer, Cryptographic, and the Windows Update Services.
  5. Exit the Command Prompt then restart your device. After restarting, try installing the updates again.

Method Six: Disable Third-Party Antivirus

A third-party antivirus such as BitDefender may recognize the Windows Update as a threat since the new update of Windows 10 is probably not yet registered with this third-party antivirus vendor. To solve this, you must disable temporarily the antivirus before performing the update. Once the third-party antivirus is disabled, you can now proceed with the updating process. Update as well your third-party antivirus.

Method Seven: Use the DISM Tool for Windows 10

The Deployment Image Servicing and Management (DISM) is a command-line utility that is installed by default in Windows 10 system. This program is used to fix images in Windows. In the case of Error Code 0x80070020, the DISM can repair the recovery image in Windows 10 and can perform as a virtual hard disk as well.

  1. Scan and check files for errors.
  2. Open the Command Prompt by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
  3. Type sfc /scannow
  4. You can also use the following commands to check for corrupted files:

/CheckHealth – to check for corrupted files or components

/ScanHealth – to check for corrupted Windows image. This may take up to 10 minutes to finish

/RestoreHealth – to check for corrupted Windows image and do an automatic repair. This may take up to 20 to 30 minutes to finish

NOTE: In an instance where you cannot locate the good files in your computer, the system image files may be corrupted. If this happens, you need to have a copy of install.wim from a computer with good Windows 10 OS or the Windows 10 ISO file. Make sure that the source of the good files has the same language, version, and edition of your OS.

Cleaning corrupted files using DISM utility:

Enter the following commands one by one to perform the /RestoreHealth switch using the source path location of good files you copied:

  1. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim
  2. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim /LimitAccess
  3. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim:1 /LimitAccess

For example purposes, the “repairSource” is the source of the good files.

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Shutdown your PC properly

So, you have finished with work, game, movie, music, email, or whatever on your PC, you look at the clock, it is late, you decide to go to sleep or outside, you click on the power button and choose shutdown. Now when a PC is shut down you feel good and go with your business but the next time you power it up you get the same error like the computer never really shut down in the first place. You wonder why and reboot it, just in case and all of the sudden error is gone.

If something similar has happened to you or you had the feeling that after shutting down your computer has not really felt like shutting it down, do not seek professional help, everything is OK with you because when you click on shut down, your computer does not really shut down!

Truth is that Microsoft has changed how to shut down works and how rebooting works in Windows with an update but has not publicly said anything about it so some users may experience this feeling of not shutdown phenomenon and might even think there is something wrong with their PC.

Why this change?

A few years ago shutdown button and option in Windows were really shutting down OS, but things changed when Microsoft wanted to increase boot-up speed. Now when that decision was made shutdown option was changed. So, what was changed? Well in order to increase Windows booting time, the shutdown will now turn off power to PC components and it will look like everything is indeed shutdown but the Windows kernel will actually be saved to a hard drive with all settings and just awaken once the PC is turned back ON. This will result in all errors and other stuff being just still present same as they were once the system was instructed to be turned off.

Rebooting your PC will now clear kernel and file from the hard drive and you will get a clean system startup without any issues tied with the kernel itself.

Workaround

Now that we know why and what change has been made to Windows logical question is can we shut down our PC at all properly? Luckily for us, the answer is yes and we will not need any external application to do it, we can still do it inside Windows itself and it is quite quick and easy.

Bringing back the old shutdown

In order to bring the old shutdown functionality of your PC please follow the instructions but be aware that by doing this your PC will boot a little bit slower since it will have to load the kernel from scratch each time computer is turned ON.

First thing is to go to settings and go to System

system settings

Then once you are inside the system, navigate to the power and sleep and click on it to select it. Once you have it selected to all the way to the right and click on additional power settings.

power and sleep options

When you click on advanced power settings you should be led to the control panel's power options. Inside this panel click on top left link where it says Choose what the power button does.

power options in control panel

Inside options, you will need to untick the box next to Turn on fast startup (recommended), this option has been ticked ON by the Windows update and probably without notifying you. Option means exactly what was described, it will save kernel state on the hard drive for faster boot time but sadly it can cause some issues since it will never be reloaded from 0.

If you are unable to uncheck the box click on the text beside the shield icon that says: Change settings that are currently unavailable (you will have to be logged in as administrator).

shutdown options for power buttons

Conclusion

Altho turning off fast startup and shutting down the PC completely will for sure extend your bootup time I still believe that it is the right choice since sometimes a lot of clutter and bad things accumulate over time inside the OS and can cause a vast variety of problems in a long run. So stay safe and shut down that PC as it used to be in the past.

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Methods To Repair "Error in Loading DLL" on Windows PC's

Error in Loading DLL - What is it?

This is a Dynamic Link Library (DLL) error. It results when a program calls upon a DLL file to perform a certain task and the file fails to load as it is damaged. In a nutshell, DLL is a collection of small programs. DLL is called upon by the executable program (EXE) that is running. The DLL file allows the executable program to run on the system. For example this error may occur when you try to run wizards in Microsoft Office Access such as the Import Wizard, the Report Wizard or the Control Wizard. This error is usually displayed as:
“Error in loading dll” “Object library not registered”

Solution

Restoro box imageError Causes

The error in loading DLL occurs due to numerous reasons. Some of the most common causes include:
  • The DLL or the referenced DLL is not in a directory specified in the path.
  • DLL File is damaged due to hard disk errors and registry corruption
  • Registry key may not exist
  • Malware errors add malicious codes to the application
  • Spyware and adware infections
When you come across error in loading DLL, it is advisable to fix it right away as this error can pose serious threats and lead to your PC malfunctioning. It can corrupt programs and put you at risk of data security and privacy threats.

Further Information and Manual Repair

To resolve this error in loading DLL files, you don’t always have to hire a technician even if you don’t have technical knowledge. This error is quite easy to repair. Here are two ways to resolve error in loading DLL without any professional assistance:

Solution 1: Reinstall the Program

Reinstalling the program can help you resolve this issue. However, when doing this you will first have to uninstall the program and also remove the DLL files from the registry to ensure the update is carried successfully. In addition to this, you will also have to uninstall some programs that share DLL files with the program that you are removing from your system to reinstall it again. Windows will prompt the DLL shared message if it is being shared by other software on your system. Though this is a method used to resolve errors in loading DLL this can be slightly tricky and confusing for many.

Solution 2: Repair the Registry and Remove Malware

This is the best, easiest and most efficient way to repair error in loading DLL files. Did you know 94% of the PC-related errors are triggered by registry corruption and malware infection? To repair the registry and remove malware from your system, you don’t have to download a separate registry cleaner and an anti-virus. Simply download Restoro. Restoro is a cutting-edge and multi-functional repair tool integrated with powerful utilities like a registry cleaner, system optimizer, and an anti-virus. By running Restoro on your computer you can resolve all the underlying causes for error in loading DLL files in seconds. Whether the error results from registry corruption or viral infection, Restoro is the only tool you need to run to repair. It is a safe, efficient and a super functional tool. It has a neat layout, easy navigation, and a user-friendly interface embedded with advanced technology and automated algorithms that scan your entire PC and repair all kinds of PC issues right away.  It can be easily operated by even novice users.

Restoro features

The registry cleaner feature repairs DLL errors and corrupt registry. It removes all the unnecessary and obsolete files that have overloaded and damaged the hard disk. It scans and wipes out such files clearing up the disk space. It fixes mis-configured registry keys and settings thus resolving errors in loading DLL files. If your system is infected by malware it may create Dll.exe malicious files on your system. If these are viruses, they can damage your system. Malicious software like Trojan and spyware are detected and removed with the help of the privacy error detector module integrated into Restoro. Other features that are worth mentioning are its backup feature and outstanding Windows compatibility. With Restoro users can create backup files for data recovery in the event of data loss during repair. Also, it is compatible with all Windows versions. To resolve error in loading DLL files on your system you just have to perform 3 simple steps:
  1. Click here to download Restoro.
  2. Run it on your system to scan for errors in loading DLL files
  3. Click repair to fix the issues.
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Fix “We couldn’t find any drives” Error
If you encountered an error message saying, “We couldn’t find any drives, To get a storage driver, click Load driver” when you try to install Windows in a VirtualBox machine, then you’ve come to the right place as this post will guide you in fixing this error. This error message is displayed on the screen where you have to choose a partition to install the guest operating system. This error is most likely due to the lack of correct settings as well as a corrupted virtual disk. To fix this error, you have to remove existing storage devices, create a new storage device and select the correct ISO file.

For complete instructions, follow the given steps below.

Step_1: The first thing you have to do is remove all the existing Storage devices and since this option is already available in VirtualBox by default, there is no need for you to install any third-party software. Step_2: After that, open VirtualBox and select the virtual machine and then click the Settings button. Step_3: Next, switch to the Storage section and on your right-hand side, you will see “Controller: SATA” and two other sub-labels. From there, select Controller: SATA and then click on the red cross button that says, “Remove selected storage controller”. Step_4: Now click on the Add new storage controller icon and select the “Add SATA Controller” option from the given list. Step_5: Afterwards, click the “Add hard disk” button and select the “Create new disk” option, and then you have to create a new virtual disk for your virtual machine. Step_6: Verify if you have selected Dynamically allocated while you create the virtual hard disk. Once the process is completed, you will get a “.vdi” file in the list. Step_7: Next, click on the “Add optical drive” button and select the “Choose disk” option. Here, you have to select the ISO file and if you can find an ISO file in the given list, select it from there, else, you have to click the Add button and navigate to the folder where the ISO file is located. Step_8: Once you’re done, click the OK button and boot your virtual machine. You should see options instead of the “We couldn’t find any drives, To get a storage driver, click Load driver” error message. If you see the options, you can now create a new partition and start the installation process of the Windows operating system in the VirtualBox machine without any problem.
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Copy and Paste feature is not working
One of the most basic and commonly used features in the Windows operating system is the copy and paste feature that helps users accomplish tasks in a faster and easier way. However, if you notice that it’s not working properly for some reason, then this post might be of help as it will provide you with options you can check out to resolve the problem. You can encounter this kind of problem with the copy and paste feature if some system files are corrupted or if there’s some third-party application or process that interferes with this function. Worry not though for there are some options you can check out to fix this. You can try to restart the rdpclip.exe process or the explorer.exe process. You could also try to reinstall the program where you encountered the issue with the Copy and Paste function. In addition, you could try clearing the clipboard history or run the built-in tools like the DISM tool and SFC scan. You could also troubleshoot the problem in a Clean Boot State or use the Refresh Windows tool. For more information, refer to each one of the options below.

Option 1 – Try to restart the rdpclip.exe and the explorer.exe processes

The first thing you can do to resolve the problem is to restart certain processes namely, the rdpclip.exe process and the explorer.exe process via Task Manager.
  • First, right-click on your Taskbar and select the Task Manager.
  • Next, look for the rdpclip.exe process and right-click on it, and select the End process option.
  • After that, click on the File tab > Run new task and then type “rdpclip.exe” and tap Enter.
  • This should help fix the problem. If not, you could also try to restart the explorer.exe process – just look for the explorer.exe process in the Task Manager and right-click on it, and then select the Restart option.

Option 2 – Try reinstalling the concerned program

If you only experience this issue on a particular program, you might want to uninstall this program and install it back again, and then see if it fixed the problem or not.

Option 3 – Try to clear the clipboard history

You could also try clearing the clipboard history as it has been known to help in fixing this kind of issue. You can clear the clipboard history using the command line.
  • Tap the Win + R keys to launch the Run dialog box and type “cmd” in the field and hit Enter to open Command Prompt.
  • Next, execute this command: echo off | clip
  • After that, check if the Copy and Paste function is now working properly or not.

Option 4 – Try running the DISM tool

You can run the DISM tool as well to help fix the “Tile Database is corrupt” error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • DISM.exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
  • Once it’s done, check if it was able to fix the corrupted Start Menu or not.

Option 5 – Try to run System File Checker or SFC scan

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
  • Once done, restart your computer.

Option 6 – Restart your computer in a Clean Boot State

If a third party program like antivirus is the one that’s causing the problem, you can try to put your computer in a Clean Boot State to isolate the issue by following these steps:
  • Log onto your PC as an administrator.
  • Type in msconfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to connect your device or copy the files to your external device again and check if the problem with the Copy and Paste function is fixed.
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Can’t drag and drop files or folders
Why Can’t drag and drop files or folders happens? In case you don’t know, there is a feature in Windows 10 called drag and drop that can help you move or copy files or even folders from one location to another. This feature is useful and can help you move or copy folders and files easier and quicker. However, if you encounter some problem while using this feature, worry not for this post will guide you on what you can do to resolve the problem. There are several suggestions you can check out to fix the problem. You can try to simply tap the Esc key or you could also troubleshoot the problem in a Clean Boot State. Aside from that, changing the drag height and width or disabling the User Account Control via Registry Editor might also help. For more details, refer to the instructions laid out below.

Option 1 – Try to tap the Esc key

According to some users who experienced the same dilemma, by simply tapping the Esc key, they were able to resolve the problem. All they did was tap the Esc key before they drag and drop the folder or files. Thus, you can try doing the same thing as it might also work for you. After you tap the Esc key, you have to check all the background applications and if you see some that could be related to the hotkeys or keyboard, you might have to disable or remove them. Once done, check if the problem is fixed or not.

Option 2 – Try troubleshooting the problem in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the reason why you’re having trouble using the drag and drop feature in Windows 10. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And to configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 3 – Try changing the drag height and width

The next thing you can do to resolve the issue is to try changing drag height and width by following these steps:
  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_CURRENT_USERControl PanelDesktop
  • From there, choose to modify both the “DragHeight” and “DragWidth” located on the right pane.
  • After that, change the value to a very high number. Note that these values are nothing but pixel size to drag and drop folders or files.

Option 4 – Try disabling the User Account Control or UAC via Registry Editor

  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • After that, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionPoliciesSystem
  • From this path, modify the value of “EnableLUA” from 1 to 0. This should disable the UAC in your Windows 10 computer.
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Fixing PowerShell: File cannot be loaded ...
If you are using Windows PowerShell and it suddenly throws an error message saying, “File cannot be loaded because running scripts is disabled on this system”, then read on as this post will guide you on how you can fix this issue your Windows 10 computer. This kind of error in PowerShell is most likely due to the fact that your user account does not have the required permissions to execute the script. Although this does not mean that you need to have administrator-level permissions as it could also indicate that you have to be unrestricted to run these types of PowerShell scripts or cmdlets. Thus, to fix the error and carry out the task, you have to set the execution policy to be unrestricted. And to do that, you need to use the steps provided below as a reference. Step 1: To get started, you have to check what policies are set for the individual user groups on your computer by tapping the Win + X key combination or by right-clicking on the Start button and clicking on Windows PowerShell (Admin). You can also search for PowerShell in the Start Search and then right-click on Windows PowerShell and select Run as administrator. Step 2: If a User Account Control or UAC prompt appears, just click Yes to proceed. Once you’ve pulled up Windows PowerShell, type the following command to get the List of Execution Policy for all the scopes on your computer.
Get-ExecutionPolicy –List
Step 3: After you execute the command, it will give you a list of the User Groups as well as their Execution Policy status, and under the Scope column, look for “LocalMachine”. Once you find its Execution Policy you will notice that it’s either set to Undefined or Restricted. Step 4: Now that you’ve determined the Execution Policy, you need to set it to Unrestricted if it is set to Restricted. To do that, you have to enter the following command in the very same PowerShell window.
Set-ExecutionPolicy Unrestricted
Step 5: After you execute the command, you will see a message that asks for various permissions for which you either have to tap Y to say Yes to each one of the messages individually or tap the A key to say Yes to all the messages to once. However, if the command throws another error, you can just force the Execution Policy to change by executing the following command.
Set-ExecutionPolicy Unrestricted -Force
Step 6: Once you’re done, it will finally set the Execution Policy for the Windows PowerShell scripts as well as cmdlets to be Unrestricted and fix the “File cannot be loaded because running scripts is disabled on this system” error.
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