How to Fix Error Code 0xc0000001 on Windows 10

Error 0x80004005 - What is it?

Error 0x80004005 is a typical Outlook error. This error code occurs either when sending emails or receiving them. The error message may be displayed in either of the following formats:

‘Sending and receiving reported error "0x80004005": The operation failed.’ ‘This message could not be sent. Try sending the message again or contact your network administrator. The client operation failed. Error is [OX80004005- 0X0004B9-OXOO501].’

Error Causes

There are several causes for the error 0x80004005 such as:

• The Script Blocking Feature Enabled While Using Norton Antivirus
• Spyware
• Viruses
• Registry problems-Missing or corrupt registry keys

It is advisable to repair and resolve error 0x80004005 immediately as it may cause a great deal of inconvenience to you. This error may hamper your ability to receive and send emails from your Outlook account and lower your productivity too as you may be unable to communicate with your peers.

Further Information and Manual Repair

To fix error 0x80004005, you don’t have to wait for the network personnel or be a technical expert yourself. This may be a critical error but the good news is that it is easy to resolve. Here are some effective methods and quick fixes to resolve the error 0x80004005 instantly.

Method 1: Disable Script Blocking Feature in Norton Antivirus

After installing Norton Antivirus on your PC, if you start experiencing the Outlook error 0x80004005, then the best way to resolve it is to simply disable the script blocking feature. However, the downside of this is that by disabling this feature your PC will become vulnerable to viruses and malware.

Method 2: Disable the New-Mail Notification Feature in MS Outlook

If you don’t have Norton Antivirus downloaded on your PC, then try method 2. This method involves disabling the new-mail notification feature in MS Outlook. The error code 0x80004005 is often resolved by switching off this feature. Try it to see if it works. To disable the new-mail feature all you have to do is open your Outlook account and then go to the Tools menu, then go to Options and then select the ‘Preferences’ tab. After that click on the ‘Emails Options’ tab and then simply uncheck the check-box against ‘Display a notification message when new mail arrives’. To confirm changes press OK.

Method 3: Scan for Viruses

The error 0x80004005 may also be triggered due to viral infection or spyware. Such malicious software enters your PC through phishing emails and while downloading files and attachments. You may not be aware of this but your PC may be infected by viruses. It is important you remove them immediately as they can expose you to serious risks including privacy issues, identity thefts, data breaches, and more.

On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.

Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected. The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.

Technical Details of CCleaner Malware Injection

First reported by Talos, the malware, which was hidden in the CCleaner installer without the publisher noticing (despite them being owned by Avast, a massive Anti-virus company), modified a core program DLL file to evade detection, and creates several registry keys. Not only were these files not flagged by any major Anti-Virus, but they were also even digitally signed by Piriform via their Symantec certificate, meaning your PC and security program would likely whitelist and trust the malicious installer. The malware gathers personal information on a user’s PC, including IP address and running programs, and sends it to a remote server. In our testing, the program sent data to IP 216.126.225.148.

Restore Your PC (If Possible)

As of the publication of this article, there have been no assurances given that updating or even uninstalling CCleaner will remove the malware is installed. The only action thus far has been shutting down the remote server where user data was being sent has been shut down by authorities. For this reason, it is best to remove the underlying malware separately, as its presence represents a serious security threat. Unfortunately, as this could have been installed as far back as August 15th, 2017, your System Restore points may not go back that far, or even if they do, restoring to such an outdated point may cause unintended problems with other programs you use and potentially lost files and data. Manually backing up files and doing a full format or clean Windows installation would likely be successful in fully removing the malware, but is extremely time-consuming and can be difficult for many PC users. Unfortunately, this makes a PC Restore or format an unattainable option for many.

Update CCleaner to the Latest Version

While CCleaner has told users to update to the latest version of the program. Prior to doing so, we recommend fully uninstall CCleaner, ensuring you check its program files folders and registry keys, manually deleting any remnants, and then re-downloading the latest version from the official site and reinstalling clean.

RebateInformer is a browser extension for Google Chrome. This extension monitors the web pages the user is visiting and checks against an affiliate database for various rebates and coupons related to the context of the products being shown in the browser.

This extension analyzes websites your browser visits and attempts to find deals associated with the merchant’s product offerings. If an offer is found, it is injected into the deals page even if it's sold by a different merchant at a higher price. Several anti-virus scanners have marked this extension as Potentially Unwanted, and due to its data mining behavior, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijacking is regarded as the web’s constant problem that targets web browsers. It is a type of malicious software that alters your web browser’s settings and redirects you to sites or webpages that you had no intention of visiting. Browser hijacker malware is created for numerous reasons. It redirects you to the sponsored sites and injects adverts on your internet browser that helps its creator generate ad revenue. It could seem naive, but the majority of these websites are not legitimate and may pose a serious threat to your online safety. Additionally, hijackers can make the whole infected system fragile – other dangerous malware and viruses will use these opportunities to intrude into your computer system effortlessly.

Browser hijacking symptoms

There are many different symptoms that indicate the web browser has been highjacked: your browser’s home page is suddenly different; new bookmarks pointing to porn websites are added to your bookmarks; the default internet search engine and the default browser settings are modified; unsolicited new toolbars are added to your browser; numerous pop-up adverts show up and/or your browser pop-up blocker is disabled; your web browser starts running slowly or displays frequent errors; you’re blocked to access the websites of computer security solution providers.

How browser hijacker infects computers

There are several ways your PC could become infected with a browser hijacker. They usually arrive through spam e-mail, via file-sharing networks, or by a drive-by-download. They also come from add-on applications, also called browser helper objects (BHO), browser extensions or toolbars. Sometimes you may have inadvertently accepted a browser hijacker as part of an application package (generally freeware or shareware). An example of some notorious browser hijacker includes Conduit, Anyprotect, Babylon, DefaultTab, SweetPage, Delta Search, and RocketTab, however, the names are continually changing. Browser hijackers could record user keystrokes to collect potentially valuable information that leads to privacy concerns, cause instability on systems, drastically disrupt the user experience, and eventually slow down the computer to a point where it becomes unusable.

Browser hijacker removal

Some browser hijacking can be simply stopped by finding and removing the corresponding malware software through your control panel. Unfortunately, many of the software packages utilized to hijack a web browser are deliberately built to be hard to detect or remove. Furthermore, manual removals require in-depth system knowledge and thus could be a very difficult job for novice computer users. Professionals always suggest users remove any malicious software including browser hijacker by using an automatic malware removal tool, which is better, safer, and quicker than the manual removal technique. Safebytes Anti-Malware features a state-of-the-art anti-malware engine to help you prevent browser hijacker infection in the first place, and mop up any existing problems. And employ a PC optimizer to erase all associated files in the registry and fix browser problems.

Can’t Install Safebytes Anti-malware due to the presence of a Virus? Try This!

Malware can cause all sorts of damage once they invade your system, from stealing your personal information to deleting data files on your computer. Some malware sits in between the computer and the net connection and blocks a few or all internet sites that you would like to visit. It could also block you from the installation of anything on your system, especially the anti-malware program. If you’re reading this right now, you’ve perhaps recognized that a malware infection is the real cause of your blocked web traffic. So how to proceed when you want to install an anti-virus application such as Safebytes? Refer to the instructions below to eliminate malware by alternate methods.

Download the software in Safe Mode with Networking

In Safe Mode, you can actually modify Windows settings, uninstall or install some applications, and get rid of hard-to-delete viruses. If the malware is set to load automatically when the computer boots, shifting into this mode may prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press F8 while the computer is booting up or run MSConfig and find the “Safe Boot” options under the “Boot” tab. As soon as you reboot into Safe Mode with Networking, you could download, install, and update the anti-malware program from there. After installation, run the malware scanner to remove standard infections.

Obtain the anti-malware software using an alternate web browser

Web-based malware can be environment-specific, targeting a particular web browser or attacking specific versions of the web browser. The ideal solution to avoid this issue is to choose a browser that is renowned for its security measures. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Install anti-malware on a thumb drive

Here’s another solution which is using a portable USB antivirus software that can check your system for malicious software without needing installation. Do these simple steps to clean up your infected PC by using a portable antivirus. 1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a virus-free computer. 2) Connect the USB flash drive to a USB port on the clean computer. 3) Double-click the Setup icon of the anti-malware program to run the Installation Wizard. 4) Choose the drive letter of the flash drive as the place when the wizard asks you where you want to install the antivirus. Follow activation instructions. 5) Transfer the USB drive from the uninfected computer to the infected PC. 6) Double-click the anti-malware program EXE file on the USB flash drive. 7) Hit the “Scan Now” button to begin the virus scan.

Review of SafeBytes Anti-Malware

These days, an anti-malware program can protect your computer or laptop from different types of internet threats. But how to select the right one amongst various malware protection application that’s available in the market? You may be aware, there are numerous anti-malware companies and tools for you to consider. A few are very good ones, some are ok types, and some are simply just bogus anti-malware programs that can damage your PC themselves! You need to be very careful not to pick the wrong application, particularly if you purchase a premium application. With regards to commercial antimalware tool options, many people go with popular brands, such as SafeBytes, and are quite happy with it. SafeBytes anti-malware is a reliable tool that not only protects your PC permanently but is also quite user-friendly for people of all skill levels. With its most advanced virus detection and repair technology, this software will help you protect your personal computer against infections brought on by different types of malware and other internet threats, including spyware, adware, trojans, worms, computer viruses, keyloggers, potentially unwanted program (PUPs), and ransomware. SafeBytes has got a plethora of features that can help you protect your computer from malware attacks and damage. Here are some typical features found in this application: Real-time Protection: SafeBytes provides round-the-clock protection for your computer restricting malware intrusions instantly. It will check your PC for suspicious activity regularly and its unparalleled firewall guards your PC against illegal entry by the outside world. Robust, Anti-malware Protection: This deep-cleaning anti-malware software goes much deeper than most antivirus tools to clean your personal computer. Its critically acclaimed virus engine detects and disables hard-to-remove malware that conceals deep inside your PC. Safe Web Browsing: Safebytes assigns all sites a unique safety rating that helps you to get an idea of whether the webpage you’re just about to visit is safe to view or known to be a phishing site. Low CPU Usage: SafeBytes is really a lightweight tool. It consumes a very small amount of processing power as it runs in the background so you won’t notice any system performance issues. 24/7 Online Support: Expert technicians are at your disposal 24/7! They will quickly fix any technical issues you may be experiencing with your security software. To sum it up, SafeBytes Anti-Malware offers superb protection combined with an acceptable low system resources usage with great malware detection and prevention. You now may know that this particular tool does more than just scan and delete threats on your computer. So if you are looking for the best anti-malware subscription for your Windows-based PC, we strongly recommend the SafeBytes Anti-Malware tool.

Technical Details and Manual Removal (Advanced Users)

If you do not wish to use malware removal software and prefer to get rid of RebateInformer manually, you may do so by going to the Add/Remove Programs menu in the Control Panel and removing the offending software; in cases of browser plug-ins, you can uninstall it by visiting the browsers Add-on/Extension manager. You will definitely also want to reset your browser. Lastly, check your hard drive for all of the following and clean your registry manually to get rid of leftover application entries following an uninstallation. However, this can be a difficult task and only computer professionals could perform it safely. Also, some malware is capable of replicating itself or preventing deletion. It is highly recommended that you carry out the removal process in Windows Safe Mode.

If you always use the Google Chrome browser in browsing the internet, then you might have come across an error message saying, “He’s dead, Jim!” along with a funny looking face that’s peeking its tongue out and another detailed message saying, “Either Chrome Ran out of memory or process for the webpage has terminated for some other reason. To continue, reload the webpage or go to another page”. This error message in Google Chrome is actually quite famous and it appears for various reasons but it may have something to do with a memory issue. The Google Chrome browser is known to consume a lot of memory and the more web pages you open and load, it takes up more resources. Thus, the first thing you need to do when you encounter this error is to simply click the Reload button to continue browsing the internet or close the browser and then open it again. On the other hand, if you keep seeing this error message, then that’s a whole different story as you have to take some action to prevent it from popping up again, for good. Follow the instructions given below to fix the error in Chrome.

Option 1 – Reduce Google Chrome’s memory usage

The first thing you can try is reducing the memory usage of the Chrome browser. However, this option has a bit of a disadvantage. If a website crashes, all the instances of that website will also crash although other open tabs and websites won’t be affected. This process is referred to as “Process-per-site” mode which you will have to launch Chrome within this parameter.

Option 2 – Run Google Chrome with Strict Site Isolation

Aside from reducing Chrome’s memory usage, you can also run the browser with the Strict Site Isolation which makes sure that the crashing of one tab in the browser won’t affect the entire Windows as this feature will run every website you open on its own isolated process.

Option 3 – Run the built-in Malware Scanner and Cleanup tool in Chrome

In case you don’t know, there is actually a built-in malware scanner and cleanup tool in Chrome that helps you get rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and other things that could affect the performance of the browser.

Option 4 – Reset Google Chrome

Resetting Chrome can also help you get rid of the “He’s dead, Jim!” error message for good. Resetting Chrome means restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up the option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Option 5 – Perform a clean reinstall on the Chrome browser

Although reinstalling any program is easy, not so much for Google Chrome as you need to make sure that the User Data folder is deleted before you reinstall it.

• Tap the Win + R keys to open the Run prompt.
• Then type %LOCALAPPDATA%GoogleChromeUser Data in the field and hit Enter.
• Next, rename the “Default” folder inside the path you were redirected to. For instance, you can rename it to “Default-old”.
• After that, install the Chrome browser again.

Option 6 – Try to flush the DNS and reset the TCP/IP

There are instances when a network goes into haywire because of a bad DNS. Thus, a bad DNS might be the one that’s causing this headache so it’s time for you to reset the entire network to resolve the issue. To reset the network, here’s what you have to do:

• Click the Start button and type in “command prompt” in the field.
• From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
• After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
  • ipconfig /release
  • ipconfig /all
  • ipconfig /flushdns
  • ipconfig /renew
  • netsh int ip set dns
  • netsh winsock reset

After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.

• Now restart your computer and open Google Chrome then try opening the website you were trying to open earlier.

Note: You can also try changing the DNS server to the Google Server, i.e. 8.8.8.8, and then see if it works for you or not.

Option 7 – Disable both the antivirus and firewall temporarily

As you know, both the firewall and antivirus programs are there to protect the operating system from any malicious threats. So if they find that there is some malicious content in a website you are visiting, they will block the site right away. Thus, it could also be the reason why you’re getting the “He’s dead, Jim!” error so you need to disable both the firewall and antivirus program temporarily and then try opening the website again. If you are able to open the website, you need to add this site as an exception and then enable the firewall and antivirus program back.

Cortana is your personal digital assistant fully integrated into Windows 10 designed to help you make your life easier. The more you use it, the more Cortana can learn about you, and the experience becomes more personalized and accurate. It can perform a variety of tasks, and it's full of handy tricks, but perhaps one of the best features is the advanced speech recognition that enables Cortana to understand the context of a natural voice conversation. On Windows 10, and across platforms with the Cortana app on iPhone and Android, the assistant can understand virtually any voice command and perform tasks. For example, by just speaking you can find facts, create reminders and manage your calendar, launch applications, change settings, and a lot more. Now, if you're looking for an official list of all the voice commands Cortana supports, you'll never find it because it doesn't exist. Cortana can understand natural language and context, there's no particular set of commands to make things happen. In a sort of way, you are speaking to Cortana as you would to any other person.

Invoking Cortana

Before using voice commands, it's important to know the ways in which you can invoke Cortana using natural language:

• You can click the microphone icon in the taskbar next to the Start menu.
• You can use the Shift + ⊞ Windows + C keyboard shortcut to open Cortana in listening mode.
• You can use the Hey Cortana feature, which lets you invoke the assistant by simply saying Hey Cortana followed by the command. For example, Hey Cortana: How's the weather?.
• On Windows 10 Mobile devices, you can press and hold the search button to open Cortana in listening mode.

Comprehensive list of Cortana voice commands

The following list of commands are examples you can use to learn how to control Cortana with voice commands. Keep in mind that there isn't a specific way to speak the commands. For example, Hey Cortana: Let me listen to some tunes is the same as asking for a more systematic command like Hey Cortana: Play music.

Cortana basic voice commands:

Getting the time for any location:

• "What time is it?"
• "What time is in New York?" or "What time is in Greece?"

Getting weather information for any location:

• "What's the weather like?"
• "What's the weather in Madrid?" or "What's the weather in Slovakia?"
• "When does the sun set?"
• "Is it hot in Hawaii?"
• "How's the weather looking for tomorrow/next week?"

Opening (Store and desktop) apps and websites:

• "Open Photoshop" or "Go to Firefox"
• "Open errortools.com."

Getting news information:

• "Show me top headlines."
• "Show me the latest news."
• "Show me weather news."
• "Show me Blizzard stock."
• "Show me bitcoin exchange rate."
• "What was the score of the last Brazil football game."

Creating a note:

• "Create a note."
• "Create Shopping note."
• "Create Shopping note: Buy a basket of eggs"
• "Take a note."
• "Draft a note."
• "Write a note."

Translating to a different language:

• "Translate."
• "Translate Hello to German"
• "Translate Where is the nearest park? to Spain"

Doing math:

• "What's 34% or $764.89?"
• "What's 43 times 59?"
• "What the square root of 26509?"
• "What's 29 times 6 divided by 12?"
• "Convert 6.9 cups to fluid ounces."
• "How many miles are in 89 Kilometers?"

Defining a word:

• "Define Space."

Tracking packages:

• "Where is my package?"
• "Show me my packages."

Cortana search voice commands:

Finding documents, photos, videos:

• "Find photos from August 1998."
• "Find cat videos."
• "Find document called Collection of poems."

Searching the web:

• "Search the web for Heroes of Might and magic."

Finding facts:

• "How tall is Mount Everest?"
• "Who is Steve Jobs?"
• "When Arnold Schwarzenegger was born?"
• "Who is Mercedes CEO?"
• "When does spring begin?"
• "What's the capital of Zimbabwe?"
• "When is Thanksgiving?"

It's important to note that Cortana is capable of conversational understanding, which means that you can also ask follow-up questions without having to be very specific. For example, if you ask Cortana: "Who is the president of the United States", you can then ask a follow-up question, such as "Who is his wife?" or "When was he born?" and the assistant should be able to answer those questions accurately.

Discovering food places nearby:

• "Find food places near me."
• "Find restaurants near me."
• "Find bars near me."
• "What's a good restaurant near me?"
• "What's interesting nearby?"
• "Show me Chinese restaurants near me."
• "Show me Italians restaurants in Los Angeles."

Cortana health and fitness voice commands:

• "How was my sleep last night?"
• "What was my step count yesterday?"
• "How many calories did I burn today?"

These commands require a tracking device, such as the Microsoft Band 2 to enable your fitness and health activities, and you need to connect Cortana with the Microsoft Health (Microsoft Band) service.

Cortana settings voice commands:

Opening the Settings app:

• "Open Settings."
• "Open Action Center."

Controlling settings:

• "Turn on/off Bluetooth"
• "Turn on/off Wi-Fi"
• "Turn on/off Airplane Mode"

Cortana reminders voice commands:

Creating reminders:

• "Remind me to wash the car."

Creating location-based reminders:

• "Remind me to buy CDs next time I go to Walmart."

Creating person-based reminders:

• "Remind me to ask for vacation time next time I talk to Goran."

Creating time-based reminders:

• "Remind me to watch the basketball game at 6 PM."
• "Remind me to buy the food for the d&d session on Sunday at 3 PM."

Viewing reminders:

• "Show me my reminders."

Cortana calendar voice commands:

Viewing calendar events:

• "How's my schedule looking today?"
• "Show me my appointments for next week."
• "When is my dentist appointment?"

Adding new calendar events:

• "Add dental appointment for Monday at 2 PM."

Moving calendar events:

• "Move dental appointment to Friday at 5 PM."

Cortana alarms voice commands:

Creating alarms:

• "Set an alarm for next Monday at 5:30 AM."
• "Set an alarm for Saturdays at 9 AM."

Viewing alarms:

• "Show my alarms"

Removing alarms:

• "Cancel alarm for Saturdays at 9 AM."

Cortana timer voice commands:

Creating a timer:

• "Set a timer for 5 minutes."

You can only start a one-timer at one point in time. If there is a timer already running, Cortana will ask you to restart it at a new time.

Viewing timer:

• "Show timer."
• "How much time is left on the timer?"

Canceling timer:

• "Stop timer."

Cortana location voice commands:

Knowing your exact location:

• "Tell me where am I?"

Cortana messaging voice commands:

Sending text messages:

• "Send a text to Milan: I'll be late for lunch today."

Sending quick emails:

• "Send email to Milena: See you later tonight."
• "Send email to John and Claudia: How is the project coming along?"

Cortana location voice commands:

Getting directions:

• "What's the traffic like on the way home?"
• "How do I get home."
• "How long would it take to drive to Madison Square Garden?"
• "Get me directions to Port Authority."
• "How do I get from my location to Long Beach, New York?"
• "How far away is the moon?"
• "Show me walking directions to the nearest gas station."
• "Show me public transit to 11 Times Sq, New York, NY 10036."
• "Show me the map of San Francisco."

Tracking flights:

• "Track flight 1056."
• "Is my flight delayed?"
• "Is my flight on time?"

Cortana entertainment voice commands:

Controlling music:

• "Play Metallica."
• "Put some Symphonic music."
• "Shuffle music."
• "Play and Justice for all by Metallica."
• "Stop music"
• "Pause music"
• "Pause song."
• "Play next"
• "Next track"
• "Skip track."

Identifying what's playing:

• "What is this song?"
• "What's playing?"

Movies & TV:

• "What's Blade Runner run time?"
• "Who was the director of Gladiator?"
• "What movies are playing near me?"
• "What are the showtimes for Star Trek lower decks?"

Cortana technical support voice commands:

• "How do I install a printer?"
• "How do I project my screen?"
• "How do I change my background?"
• "How do I update Windows?"
• "How do I make a backup?"
• "How do I change default apps?"
• "How do I change Privacy?"
• "How do I connect a wireless device?"

Sometimes asking a "How to do I" question will result in a web search response.

Cortana phone voice commands:

• "Call wife on speakerphone."
• "Call David at home."
• "Call Goran."
• "Redial."
• "Send a photo to my PC."

Cortana random voice commands:

• "Tell me a joke."
• "Tell me a riddle."
• "Tell me something interesting."
• "Tell me something funny."
• "Tell me a scary story."
• "Sing me a song."
• "Surprise me."
• "Do an impression."
• "What do you look like?"
• "Which is the best smartphone?"
• "What is love?"
• "Which is better, Google or Bing?"
• "Why should I buy this phone?"
• "What do you think about Google?"
• "Do you like Google?"
• "What do you think about Yahoo?"
• "Do you like Windows 10?"
• "Play the movie game."
• "Are you better than Siri?"
• "Where is Clippy?"
• "What do you think about Clippy?"
• "Heads or tails?"
• "Rock, paper, scissors."
• "Roll a dice."

If you are using a Windows Update Standalone Installer to install Windows Updates in your Windows 10 computer but you suddenly encounter an error saying, “Installer encountered an error: 0x80096002, The certificate for the signer of the message is invalid or not found”, read on as this post will guide you on how you can fix it. This kind of error could be due to the vendor’s certificate that might have become invalid, compromised, or pulled. Aside from that, it is also possible that the update is not targeted at your OS version. You could get this error when you try to install an incompatible update or software on your computer. This error can also appear due to misconfigured system files or when you try to install BitLocker To Go Drive Encryption or BitLocker Drive Preparation Tool. To fix this error, you can try to run the standalone installer in Compatibility mode or enable the Windows Identity Foundation or run the Windows Update troubleshooter. Make sure to check if the error was resolved after every suggestion. It will help you learn what fixed the problem.

Option 1 – Try to run the installer in Compatibility mode

• Look for the setup file.
• Once you find it, right-click on it and select Properties from the context menu.
• After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select the Windows OS version you want the installer to run on.
• You also have to check the “Run as administrator” option.
• Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Try to troubleshoot compatibility

This option is almost the same as the first one except it is an alternative way of fixing the error 0x80096002 in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.

• Look for the setup file.
• Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
• After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Try to enable the Windows Identity Foundation

You might also want to enable the Windows Identity Foundation as some users reported that it helped in resolving the error for them. To do so, follow these steps:

• In the Windows Start Search, type “Turn Windows features on or off” and click on the matching result.
• This will open a list of Windows Features and from there, look for the Windows Identity Foundation.
• Once you found it, click on its checkbox and click OK to enable it and save the changes made.
• Now see if it has fixed the error or not. If not, you have to disable the feature.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error 0x80096002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

If your Microsoft Edge browser and Windows Store apps are now unable to connect to the internet after you have just installed the newly released Windows 10 v1809 October 2018 update, then this post might help. As you know, Microsoft has made a change recently and because of this, some users are getting the “Hmm, we can’t reach this page” error when they try to open Microsoft Edge as well as other pre-installed apps like News, Mail, and so on. Aside from that, you also won’t be able to connect the Microsoft Store apps to the internet. What’s strange is that you can connect to the internet using other programs like Google Chrome, Internet Explorer, and many more. Apart from checking your internet connection, there are other things you can to resolve the problem. If your Windows Store apps are not able to connect to the internet and you’re only getting the Error 80072EFD, then you might have to enable IPv6 as the new Windows 10 v1809 requires IPv6 to be enabled so that you can use the UWP apps. And so you have to enable IPv6 in the network card along with IPv4. To do so, follow the steps below. Step 1: Tap the Win + R keys to open the Run dialog box. Step 2: After that, type “ncpa.cpl” and hit Enter or click OK to open Network Connections. From there, you will see your currently connected network profile. Step 3: Right-click on your network profile and select Properties and then go to the Networking tab and look for the “Internet Protocol Version 6 (TCP/IPv6)” and select its corresponding checkbox. Step 4: Now click the OK button to save the changes made and restart your computer.

A recent update in Windows 10 has caused a couple of glitches. One of these glitches is having trouble signing into Windows 10. Some users reported that they were not able to sign in to their computers using a PIN and they weren’t also able to reset it either. If you are one of these users, then you’ve come to the right place as this post will help you resolve issues that you are having in signing in to your computer using your PIN or fingerprint with Windows Hello. When you encounter this issue, you will get an error message on your screen stating:

“Your PIN is no longer available due to a change in the security setting on this device on this device.”

To resolve this problem, you need to follow the steps laid out below carefully.

• Step 1: The first thing you need to do is to make sure that you are using an administrator account. After signing in as admin, tap the Win + E keys to open the File Explorer.
• Step 2: After that, under the View menu, enable Hidden items.
• Step 3: Next, navigate to the following path:

C:\Windows\Service\Profiles\Local\Service\AppData\Local\Microsoft

Note: From there, you should see a folder named “Ngc”. This folder might be the one that’s causing the problem so you are going to fix it by making some changes. This folder contains all the files responsible for any PIN-related settings. So if you are not able to access the Ngc folder, or it has gotten corrupted for some reason during an update here’s how to fix it.

• Step 4: Try opening the Ngc folder. If you are able to open it, just skip to step 11 but if you can’t open it and you got the “Permission Denied” error message, proceed to the next few steps.
• Step 5: Right-click on the Ngc folder and select Properties.
• Step 6: Under Properties, go to the Security tab and click on the Advanced button.
• Step 7: Next, click on the Change link which corresponds to the Owner field.
• Step 8: Then click on Object Types and ensure that everything is selected.
• Step 9: After that, enter your username in the field. You can just use the email that corresponds to your Microsoft account or you can also use the Check Names button to verify it. Now click OK.
• Step 10: You should now see a change in the owner's name. Just make sure that you enable the checkbox below it which is labeled, “Replace owner on subcontainers and objects” and then click Apply and close everything.
• Step 11: Next, try opening the Ngc folder again. You should now be able to access it. After opening the folder, delete all of its contents and make sure that it’s empty.
• Step 12: Restart your PC. After your computer has booted, go to the Account Settings and try setting up a new PIN. You should now be able to set up a new PIN and use it to sign in to your PC.

As you know, you can find the number keys in two spots on your keyboard – one is above the letters while the second one is at the number pad. Recently, a number of users reported not being able to type any numbers on their keyboards while some reported that their keyboards only type numbers. This issue could occur on both sets of the number keys or on the one at the number pad. This is a rare situation and seldom happens to users. So if you are one of the few who experience the same problem then you’ve come to the right place as this post will guide you on what you can do to fix the keyboard issue. This issue is most likely due to a switched-off number pad, outdated or corrupted keyboard drivers, turned on mouse keys or it might have something to do with the physical connections. Whatever the cause is, here are some options you have to try to resolve the problem.

Option 1 – Try to enable Numlock

The first thing you can do to fix the issue with the keyboard is to enable the Numlock since one of the most common reasons for this kind of problem is where the keyboard won’t type numbers because the Numlock key is disabled. Thus, you have to enable this key by pressing it once to enable the number pad.

Option 2 – Turn off the Mouse key

• From the Start Menu, go to Control Panel.
• Navigate to Ease of Access Center.
• Then select the option “Make the keyboard easier to use”.
• Navigate to the option “Control the mouse with keyboard” and then uncheck the “Turn On Mouse Keys” option to turn off the Mouse key.
• Click on Apply and then on OK to save the changes made.

Note: The problem with the keyboard could stem down to a simple issue in its settings so if you have successfully followed the steps for this solution then you should be able to fix the problem.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:

• From the WinX Menu, open the Device Manager.
• In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.

Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.

• After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.

Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Keyboard from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

If you have encountered the “YOU ARE NOT AUTHORIZED TO ACCESS THIS WEB PAGE AS PER THE DOT COMPLIANCE” error while trying to visit a website using either Firefox or Chrome browser, then read on as this post will guide you on how you can fix this error. Apart from this error message, you might also see an alternative message that says, “Web Page Blocked! The page you have requested has been blocked because the URL is banned as per the Government Rules”. When you get any of the aforementioned error messages when visiting a website, this means that it has been marked. It is mostly recommended to not access the site as it might be blocked for some illegal reason. However, if you are certain that the website is legitimate and safe and you believe that it has been blocked by accident, then you can check out the given methods in this post to unblock and access the blocked or restricted website. There isn’t actually a straightforward way to remove the restriction on the website or the DOT compliance. And it won’t matter what browser you use as you will still get the same error. Thus, the best way to go about this issue is for you to bypass the ISP restriction. But before you proceed, keep in mind that the ISPs (Internet Service Providers) can block any website when a request goes through their servers.

Option 1 – Try changing the DNS

If the request to access the website does not go through the ISP’s DNS server, you might have a chance in accessing it by changing your DNS settings. You can try using the Google Public DNS.

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 2 – Try to install a Proxy Extension

You could also try installing a Proxy extension or Proxy software as it could also help you access the website you are trying to open as it allows you to access the blocked websites by routing the request through their server. Aside from that, it can also hide it from ISPs to make them look like the content is coming from the proxy servers.

Option 3 – Try using a VPN connection

There are instances when the network that your computer is logged on might have blocked your access to the website you are trying to open and so to fix it, you can try to use a VPN connection. There is a lot of free VPN software out there but just make sure that you install a trusted one. Once you’ve connected using VPN, try to open the website again and see if you can now access it.

Option 4 – Check the Windows Host file

You can also try to cross check the Windows Hosts file to find out if the website you are trying to open has been blocked because if it is, then it’s no wonder why you’re getting the ERR CONNECTION TIMED OUT error in Chrome. There are instances when some third party application modifies the file and add some websites to the block lists. So if the website is indeed blocked, you need to remove it from the list.

Option 5 – Try to contact your ISP

If none of the options given above worked, then you can try to contact your ISP as there are times when DOT clears a website, the ISPs are still blocking it. Thus, it’s probably better if you reach out to them and ask them to unblock the website from their end.