dxgkrnl.sys Blue Screen Error in Windows

Dxgkrnl.sys is a file related to the Microsoft DirectX driver – a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like 3D games as well as HD videos. However, there are times when you encounter Blue Screen errors for this system file which is quite a lot. So when you encounter a Blue Screen error that’s related to this file, then it could be that the dxgkrnl.sys file is infected with some virus or malware and this might go unnoticed since antivirus programs regard dxgkrnl.sys as a system file. Here are some Blue Screen errors related to the dxgkrnl.sys file:

  • SYSTEM_SERVICE_EXCEPTION .
  • BAD_POOL_HEADER
  • STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL.
  • STOP 0x0000001E:

KMODE_EXCEPTION_NOT_HANDLED

  • STOP 0x00000050:

PAGE_FAULT_IN_NONPAGED_AREA

To fix the dxgkrnl.sys Blue Screen error, here are some suggestions you have to check out.

Option 1 – Try running the DirectX Diagnostic Tool

Since the dxgkrnl.sys error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the dxgkrnl.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:

  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try updating or reinstalling your Graphics drivers

Updating or reinstalling the Graphics drivers in your computer can also help in resolving compatibility issues between the operating system and the driver that also cause this kind of BSOD error.

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like dxgkrnl.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 6 – Try disabling the SLI Technology in NVIDIA Control Panel

In case you don’t know, there is a technology called SLI that comes with the NVIDIA graphics cards. With the help of this technology, the usage of various GPUs is allowed on a computer and hence helps in triggering the Alternate Frame Rendering and boosts the Graphics Performance directly. This is why this option to disable the SLI technology is suitable in fixing the problem if you are using an NVIDIA Graphics card.

  • Search for NVIDIA Control Panel in the Cortana Search box and then click on the related search result or you can also right-click on the NIVIA icon located in the system tray and then select the NVIDIA Control Panel to open it.
  • After that, navigate to the 3D settings section.
  • Then select the “Set SLI Configuration” option and click on the “Do Not Use SLI Technology” option.
  • Now click on Apply located at the bottom-right corner of the window to save the changes made.
  • Restart your computer.

Option 7 – Try turning off NVIDIA Surround

Note that this option is only applicable if your computer is using the NVIDIA Graphics card.

  • In the Cortana Search box, search for NVIDIA Control Panel and click on the related search result.
  • After opening the NVIDIA Control Panel, go to 3D Settings > Configure Surround, PhysX.
  • Now uncheck the “Span displays with Surround” option and then click on the Apply and OK buttons to save the changes made.
  • Restart your computer.

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 Restart your PC.

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Shelves are ways to see your collections in the larger areas of the Steam clients. By clicking Add Shelf>Choose a Shelf, you can now add your collection to a shelf on the larger part of the client as a horizontal scrolling container with your chosen games. There are also some predefined shelves like All Games, Recent friend activity, and more.

Hide Game from Library

By right-clicking on a game and selecting Manage>Hide This Game you will remove the game from the active view of your Steam library. Note that the game will still be owned and a part of your library, you will just not be able to see it. This is a great feature when for example you have some things that came as a part of the game pack you are not really interested in when you have 2 different versions of the same game as for example standard and deluxe edition or just by simply not wanting to have game visible in the library. You can find a hidden game by typing its name in the search box and from there you can unhide it.

Play game soundtracks inside Steam

Some games offer you to purchase their soundtracks if you like music from them and some even include OST with a regular purchase. Steam lets you play these soundtracks and even lets you import your own music library folder into it in order to play all of your music inside the client itself. It has even options to automatically stop music playing once the game is run and you can make playlists as well. Your purchased game soundtracks are automatically included, the rest you will need to add by pointing Steam to the folder where you keep music in.

Configure gamepad

Inside Steam, you can configure your gamepad’s general settings, big picture settings, desktop settings, etc. Steam embraced the idea that many OC users these days own and play with gamepads so it has implemented configuration options inside it. To configure your pad go to Steam>Settings>Controller.

Use big picture Steam mode

Big picture mode is Steam's idea of making Steam an entertainment center. Once it is activated it switches from the application into full-screen mode aimed at large TV screens or monitors. You can easily navigate through it via gamepad, mouse, keyboard, or other devices. You have access to the store, your game library, etc. Same as your typical steam app but a little different. You can easily activate it via View> Big Picture Mode and see for yourself is this something you prefer over a standard application layout.

Enable Steam Cloud

Steam Cloud is a great feature that uses cloud storage to save your game progress meaning that you can easily switch to another PC, install games there and continue where you have left off. Many games support this feature instead of keeping saves locally and it is a great feature worth turning it ON. To turn and use Steam Cloud service go to Steam>Settings>Cloud>Enable Steam Cloud Synchronization. Just remember to check does game you are playing supports this option.

Share your Games via Family sharing

Family sharing is a Steam feature allowing you to share your game library with up to 5 accounts on up to 10 different devices. This is a great way to let other members of your family or even close friends enjoy some games you have or vice versa. They will get as well their own save games so you can sleep safe knowing that your progress can not be changed or hindered. Family sharing can be turned ON by logging into PC Steam client where you would like to share your library and navigate to Steam>Settings>Family and then clicking on Authorize Library Sharing On This Computer.

Refund a game

Sometimes the game is not the same as advertised, sometimes it will not work on your PC, sometimes hardware specifications are too high making the game unplayable, etc. For whatever reason, you might have Steam offers you a full game price refund if you wish to do so, you only need to meet 2 criteria, the game must have been purchased within 2 weeks period, older purchases cannot be refunded, and your game playtime must not be over 2 hours of game time. If you fit into this category all you need to do in order to get the full money back is going to Help>Steam Support, pick a recent game from the eligible list, and ask for a refund.

Gift a game

As you can buy gifts for your friends or loved ones in real life, Valve made sure you can do it in digital as well. Gifting game via Steam is simple and straightforward. Choose a game you wish to gift, go to your shopping cart and instead of clicking Purchase for myself, click on Purchase As a Gift, from there you will be taken to your friend list to choose to whom you would like to gift a game along with the option to write a little note to the receiver like happy birthday, enjoy or whatever.

Stream games in Steam itself

Although Steam is not there yet in streaming as Twitch or Facebook gaming is, there is an option to stream your game sessions on it. Click on Steam>Settings>Broadcast to make all adjustments and start streaming. You can also watch streams from your friend list and Steam is now broadcasting popular streams directly to its client if you want to watch it.

Take a game screenshot

By pressing F12, you can take a screenshot from any game and save it inside your Steam cloud library. You can change of course this default screenshot key via Settings>In-Game and if you would like to see your screenshots you can always do it under View Screenshot Library on a game’s page. That’s it, our Steam tips and tricks for easy and good gaming life, I hope to see you soon on errortools.com for your daily articles, tips, and tricks.
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