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dxgkrnl.sys Blue Screen Error in Windows

Dxgkrnl.sys is a file related to the Microsoft DirectX driver – a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like 3D games as well as HD videos. However, there are times when you encounter Blue Screen errors for this system file which is quite a lot. So when you encounter a Blue Screen error that’s related to this file, then it could be that the dxgkrnl.sys file is infected with some virus or malware and this might go unnoticed since antivirus programs regard dxgkrnl.sys as a system file. Here are some Blue Screen errors related to the dxgkrnl.sys file:

  • SYSTEM_SERVICE_EXCEPTION .
  • BAD_POOL_HEADER
  • STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL.
  • STOP 0x0000001E:

KMODE_EXCEPTION_NOT_HANDLED

  • STOP 0x00000050:

PAGE_FAULT_IN_NONPAGED_AREA

To fix the dxgkrnl.sys Blue Screen error, here are some suggestions you have to check out.

Option 1 – Try running the DirectX Diagnostic Tool

Since the dxgkrnl.sys error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the dxgkrnl.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:

  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try updating or reinstalling your Graphics drivers

Updating or reinstalling the Graphics drivers in your computer can also help in resolving compatibility issues between the operating system and the driver that also cause this kind of BSOD error.

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like dxgkrnl.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 6 – Try disabling the SLI Technology in NVIDIA Control Panel

In case you don’t know, there is a technology called SLI that comes with the NVIDIA graphics cards. With the help of this technology, the usage of various GPUs is allowed on a computer and hence helps in triggering the Alternate Frame Rendering and boosts the Graphics Performance directly. This is why this option to disable the SLI technology is suitable in fixing the problem if you are using an NVIDIA Graphics card.

  • Search for NVIDIA Control Panel in the Cortana Search box and then click on the related search result or you can also right-click on the NIVIA icon located in the system tray and then select the NVIDIA Control Panel to open it.
  • After that, navigate to the 3D settings section.
  • Then select the “Set SLI Configuration” option and click on the “Do Not Use SLI Technology” option.
  • Now click on Apply located at the bottom-right corner of the window to save the changes made.
  • Restart your computer.

Option 7 – Try turning off NVIDIA Surround

Note that this option is only applicable if your computer is using the NVIDIA Graphics card.

  • In the Cortana Search box, search for NVIDIA Control Panel and click on the related search result.
  • After opening the NVIDIA Control Panel, go to 3D Settings > Configure Surround, PhysX.
  • Now uncheck the “Span displays with Surround” option and then click on the Apply and OK buttons to save the changes made.
  • Restart your computer.

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Technical Details and Manual Removal (Advanced Users)

If you wish to manually get rid of iLivid without using an automated tool, it may be possible to do so by deleting the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browser’s AddOn/Extension manager and uninstalling it. It is also recommended to factory reset your browser to its default condition to fix corrupt settings. If you decide to manually remove the system files and registry entries, utilize the following list to ensure that you know exactly what files to remove before executing any actions. However, editing the registry is really a complicated job that only advanced computer users and professionals should try to fix the problem. Moreover, certain malicious programs are capable to defend against its deletion. It is recommended that you do the removal process in Windows Safe Mode.
Folders: %Application Data%iLivid Registry: Key HKEY_CURRENT_USERSoftwareiLivid Key HKEY_CURRENT_USERSOFTWAREMicrosoftWindowsCurrentVersionUninstalliLivid Key HKEY_CLASSES_ROOTSOFTWAREClassesApplicationsiLividSetupV1.exe HKEY_CLASSES_ROOT.torrent HKEY_CLASSES_ROOTiLivid.torrent HKEY_CLASSES_ROOTMagnetDefaultIcon HKEY_CLASSES_ROOTMagnetshellopencommand HKEY_CURRENT_USERSoftwareiLivid HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerFileExts.torrent HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerFileExts.torrentUserChoice HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun HKEY_CURRENT_USERSoftwareTrolltechOrganizationDefaultsQt Factory Cache 4.8com.trolltech.Qt.QImageIOHandlerFactoryInterface:C:Users N A M E AppDataLocaliLivid HKEY_CURRENT_USERSoftwareTrolltechOrganizationDefaultsQt Plugin Cache 4.8.falseC:Users N A M E AppDataLocaliLivid
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How to Fix Camera app Error code 0xa00f4243
Windows 10 has a UWP app for its Camera that you can use to take pictures and videos. However, if you suddenly encounter an error code 0xa00f4243 while using the Camera UWP app, then you’ve come to the right place as this post will provide some potential fixes that you can use to fix the problem. This kind of error could be due to an outdated or corrupted driver or a third-party program. When this error appears on the Camera UWP app, you will see the following error message:
“Close other apps. It looks as though another app is already using the camera. If you need it, here’s the error code: 0xA00F4243 (0xC00D3704)”
To fix the error code: 0xA00F4243 (0xC00D3704) in the Camera UWP app, you can try to run the Windows Store Apps troubleshooter or reset the Camera app or update or reinstall the driver or apply some tweaks in the Registry Editor. In addition, you can also try checking the Windows Services or run the System File Checker.

Option 1 – Try to run the Windows Store Apps troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Camera UWP app error code: 0xA00F4243 (0xC00D3704). This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Apps Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
  • Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 2 – Try to reset the Camera app to fix

As pointed out earlier, you can also reset the Camera app to fix the error. To do so, follow the steps below.
  • The first thing you have to do is go to the My Pictures folder under the C: drive of the File Explorer and then delete the Camera Roll folder.
  • Once you’re done, right-click on an empty area on your screen and create a new folder and name it “Camera Roll”.
  • Then from the Start menu open the Settings app and select System.
  • From there, navigate to the Apps and features section.
  • Now go to Camera and click on the Advanced Options and click the Reset button.

Option 3 – Try to reinstall the drivers for the Camera app

You might want to reinstall the Camera drivers as it could resolve the problem. To do so, refer to these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc  into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the driver listed under the Camera section and then, right-click on each entry of the device drivers and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 4 – Try to use the Registry Editor

  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREWOW6432NodeMicrosoftWindows Media FoundationPlatform
  • Here, look for a DWORD named “EnableFrameServerMode” and if you can’t see it, just create a new DWORD by right-clicking on any empty space.
  • Then select New > DWORD (32-bit) Value and name it as “EnableFrameServerMode”.
  • Double click on the newly created DWORD and set its Value data to “0” and click on OK.
  • Restart your computer and see if it fixes the Camera UWP app error code: 0xA00F4243 (0xC00D3704).

Option 5 – Try checking the Windows Services

Note that this option only applies to computers with Intel Hardware for the Camera.
  • Tap the Win + R keys to open the Run dialog box and type “services.msc” and hit Enter to open the Services Manager.
  • Next, look for the “Intel(R) RealSense(TM) Depth” service from the list of services and double click on it to open its Properties.
  • After that, change its Startup Type to “Automatic” and make sure it’s running and then click on the Apply and OK buttons to save the changes made.
  • Restart your computer and check if the problem has been resolved.

Option 6 – Try running System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your PC.
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How to Fix Error 1005 Access Denied
Recently, some users reported that they were unable to access a website and only got the Error 1005 Access Denied instead. Specifically, users experience this issue when trying to open the Crunchyroll website – one of the largest anime and manga websites. This particular error is encountered not just on Crunchyroll but on a variety of websites like blogs, video streaming, forums, and so on. Here’s the full context of the error message:
“Error 1005 Access Denied – The owner of this website has banned the autonomous system number (ASN) your IP address from accessing this website.”
Usually, this error occurs when the website administrator decides to block an IP address or IP range. To fix this error, here are some suggestions you can try:

Option 1 – Uninstall the VPN service you are using or use a different provider

If you are using a VPN service, you might want to uninstall it. As mentioned, website administrator blocks IP ranges if they notice any malicious activities and because of this, your IP address might fall into the banned range even if you didn’t do anything at all. To uninstall the VPN service, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box
  • Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
  • From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
  • After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 2 – Try disabling the Proxy server

There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. Follow the steps below to disable proxy server.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could also help you in fixing the ERR_CERT_COMMON_NAME_INVALID error in Chrome. To do so, follow the steps below.
  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 4 – Try contacting the website administrator

If the first three given options didn’t work, you might want to consider contacting the website administrator especially if you’ve already determined that the issue does not occur due to a VPN or proxy server that you’re using. This option can be quite tricky since you won’t be able to submit a contact form since you’re banned from accessing the website but you can contact the admin via the form section if available.
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