Logo
en English

Fixing To use System Restore you must ...

There are cases when you want to undo some changes you’ve made to your computer and to do that you have to perform the System Restore task. However, if you encounter an error that states “To use System Restore you must specify which Windows installation to restore”, when doing so, read on as this post will help you fix the problem.

This kind of error in System Restore could be due to corrupted files in the system. There are also situations where you are not able to boot up once you encounter this error which could be a big problem. On the other hand, this error might have something to do with corrupted BCD files. Whatever the cause is, here are some potential fixes you have to try.

Option 1 – Try to run System File Checker offline

Like pointed out, since the error might be due to corrupted system files, you can try to run System File Checker offline. How? Refer to these steps:

  • You need to go to the Advanced Startup Options and from there select Troubleshoot.
  • Next, select the Advanced Options and then Command Prompt.
  • After opening Command Prompt, type the commands given below and tap Enter right after you type each one of them.
    • Cd /
    • Dir
  • If you can see the “Users” folder, that is your system’s drive. However, if you can’t see it, you can just change the drive-by assigning “D” as its alphabet volume.
  • Then execute this command where “C” is the system drive: sfc /scannow /offbootdir=C: /offwindir=C:Windows
  • Now repeat the given steps sequentially.

Option 2 – Try to run DISM tool

You can also run the DISM tool to repair the potentially corrupted system image. First, you have to check the health of the system like checking the integrity of the system files and Windows services. To run DISM, follow the given steps below sequentially.

  • Open Command Prompt from the Advanced Startup options.
  • After that, execute this command where “C:” is the system volume: DISM /Image:C:Windows /Cleanup-Image /RestoreHealth /Source:C:WindowsWinSxS
  • If you encounter an error after executing the given command, insert the Windows USB or DVD and then execute this next command where “E:” is the USB or DVD drive: DISM /Image:C:Windows /Cleanup-Image /RestoreHealth /Source:esd:E:SourcesInstall.esd:1 /limitaccess
  • In some cases, “install.esd” would be “install.wim” and in such case, you have to modify and execute this command: DISM /Image:C:Windows /Cleanup-Image /RestoreHealth /Source:wim:E:SourcesInstall.wim /limitaccess

Option 3 – Try to repair corrupted BCD

As mentioned, the error could also be due to corruption in BCD, and to fix it, you can use Bootrec.exe – a built-in command-line tool used to troubleshot issues related to boot up and Windows Startup. Before you run this tool, make sure that you have inserted a bootable USB or DVD into your computer. Once you have that covered, follow these steps:

  • You need to go to the Advanced Startup Options.
  • Then click on Troubleshoot.
  • Next, select the Advanced Options and then Command Prompt.
  • Once Command Prompt has been pulled up, enter each one of the following commands and in the sequence that they are given to rebuild BCD files and repair MBR files:
    • Bootrec /Fixmbr
    • Bootrec /FixBoot
  • After you execute the commands given above, you should see a confirmation message that says, “The operation completed successfully”.
  • Now type the “Bootrec /RebuildBCD” command to rebuild BCD.
  • Finally, close Command Prompt and then restart your computer to successfully apply the changes made.

Option 4 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.

  • You can start by creating and booting from a bootable Windows 10 USB Stick.
  • After that, click on Repair your computer located in the bottom left corner when you are on the initial Windows Startup screen.
  • Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
  • Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Option 5 – Try to use the Windows Recovery Environment

If the four options given above didn’t help fix the problem, you could try running Windows Repair and a Windows bootable USB or DVD.

  • First, insert the bootable USB or DVD and boot into it, and select the “Repair your computer” option.
  • Next, once you see the manufacturer logo on your computer, tap the key to enter into Windows Recovery Environment.
  • After that, change the Boot sequence to DVD drive under the UEFI Firmware settings and restart your computer.
  • Once your computer has restarted, select the boot order and make changes accordingly as displayed in the BIOS.

Option 6 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.

  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “exe /OFFLINE:C:Windows” and hit Enter to execute the command which will start the System Restore process.

Note: You need to replace “C” with the drive where Windows Installation is located.

Advanced System Repair Pro

One-click automated PC repair solution
With Advanced System Repair Pro you can easily
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
DOWNLOAD
Advanced System Repair Pro is compatible with all versions of Microsoft Windows including Windows 11

Share this article:

You might also like

Microsoft blocking Office users
Microsoft Office 365 banerMicrosoft starting as of today will block its Office 365 users if they are using Internet Explorer or early versions of Edge browsers. So if you are using older non Chromium Edge versions of Microsoft browsers you can no longer access Office services until you switch. Now normally I would fully support this kind of decision since Internet explorer is a slow and vulnerable browser and the edge is similar in that regard. The new edge browser is great and it should be used but the issue I have is that Office 365 is not free, it is a premium feature and I am wondering how Microsoft plans to deal with people that have already paid for service but suddenly cannot access it anymore.
Read More
Google docs crush with repeating a word

A newfound bug in Google docs is causing it to crush and upon reopening it will crush again making it very difficult to re-access your document. The bug is manifested when a series of the same word is typed into a document and Show grammar suggestion is turned on.

google doc bug

How was it found

A Google Docs user, Pat Needham brought up the issue on Google Docs Editors Help forum.

"I've only tried in Google Chrome, with documents from three separate Google accounts (personal, G Suite Basic, and work one which might be enterprise). All three experience this same issue".

"It's case-sensitive. So trying with 'and. and. And. and. And.' doesn't cause it to crash."

While Needham publicly reported the bug, it appears that the issue was discovered by Eliza Callahan who was writing a poem novel for her novel using Google Docs.

Needham's findings have also been confirmed by other users running Firefox 99.0.1

Another user, Sergii Dymchenko, said strings like "But. But. But. But. But." triggered the same response. Some also noticed putting any of the terms like "Also, Therefore, And, Anyway, But, Who, Why, Besides, However," in the same format achieved the outcome.

A YCombinator HackerNews reader suspected the cause to be the "Show grammar suggestion" option in Google Docs.

A Google spokesperson confirmed the presence of the issue adding, "we're aware of this issue and the team is working on a fix."

How to recover your document

First thing first, turn off Show grammar suggestions so you do not run into issue by accident. In order to turn it off go to Tools and then into Spelling and grammar and untick Show grammar suggestions.

Now, if you already have a document that has been crushed, fear not because there is a workaround to access it. For some strange reason this bug does not manifest on Google Docs mobile app, so you can open the crushed document in the mobile app, delete words that have caused the bug and reopen the document on your desktop.

Until Google comes up with the solution this is currently the only way to address the issue.

Read More
How to run old applications in Windows 10
Having the latest applications is often preferred for most users but sometimes we have some old applications which have not been updated or simply we just want to run oldie on our computer because it does everything we need and we do not want to upgrade in order to save some money. The issue is presented sometimes when we try to run an old application in Windows 10 and some components are missing in Windows itself or the application is simply coded in a way to work on older Windows versions. If by any chance you have this issue then this guide is for you since we are going to show you how to run old applications in Windows 10. This guide is made in a way to takes into account that the application itself is completely installed on your Windows 10 machine if you can not even install the application you will need to search solution for that particular application since that can not really be generalized and pinpointed issue, every application is different.

Running old applications using the compatibility option

All of that being said, let's start that old app you have. First thing is to locate an executable file or shortcut of the desired application. Once it is located, right-click on it to bring up the menu, and all the way to the bottom you will find properties. Left-click on properties. file properties drop down menuThe application settings screen will open, in upper tabs locate Compatibility and left-click on it. file properties compatibility tab markedAfter the click, you will find yourself in application compatibility settings. File properties compatibility optionsIn this window, you will face different options to run the chosen application in various modes in order to make it run. How settings are self-explanatory and different applications will need different settings sadly we can not cover them all but your safest bet is to run them in an environment where they have worked. For example, if the application was working fine in Windows XP and required administrator privileges, check Run this program as an administrator and Run this program in compatibility mode for Windows XP.
Read More
Win 11 update brings one click browser change
After a lot of backlash about choosing the default Windows browser, Microsoft has officially backed up and brought back a one-click browser change into Windows 11. default browser inside windows 11For anyone who is not aware, when Windows 11 was released if you wanted to switch to another browser you had to go into the settings app and choose the default browser for different types of file extensions like HTML, HTM, PDF for opening on the web, etc. Of course, this was completely unnecessary and it was not well received by users. So after some time, Microsoft backpedaled to standard one click, choose your default browser solution that existed in the previous version of Windows OS. Altho sometimes Microsoft knows how to irritate its users base, it is good to know that they can also listen and fix things that are required.
Read More
Facebook messengers alternatives
People are becoming more and more concerned with their privacy and Facebook's flagship messaging application is caught between it all. While still widely popular it has becoming to lose its ground due to many unanswered questions about privacy encryption. Lucky for all of us there are alternatives for more secure messaging.

SIGNAL

Arguably the most secure of all well-regarded messaging apps, Signal is the favorite of the European Commission, as well as newsrooms around the world. While Signal doesn’t disclose how many daily or monthly users the app has, Google’s Play Store says it has been installed more than 50 million times. While using Signal, each voice or video call connected through the app includes full end-to-end encryption. Signal takes an extra step by hiding message metadata so that the location of the original message is missing. While it asks for your mobile number, that number isn’t used with your profile. Instead, it acts as a numeric username. Once registered, you will find 1-1 chat, audio, and video calls, disappearing or “secret” chats, and a privacy lock so nobody can access the app even if they have your phone. Best of all, it’s completely free to use.

TELEGRAM

One of the biggest competitors to Facebook Messenger (and WhatsApp), Telegram is a very strong alternative. With more than 400 million users, it offers an interface that should feel right at home for anyone coming from Messenger. Telegram offers some huge benefits over Messenger, including features like groups that can hold up to 200,000 members for a chat. There is no limit on your media or chat size, and you can share all types of files between users and in groups. From a privacy standpoint, Telegram has robust security, but it is worth noting that only “secret” messages are end-to-end encrypted and can self-destruct. Non-secret messages can be stored on Telegram’s servers so you can pick them up between your devices quickly. That’s a consideration worth knowing prior to making Telegram your default Messenger replacement. Telegram is free across all platforms.

THREEMA

Rising in popularity, Threema is another privacy-focused alternative that has quickly become a competitor to Facebook Messenger. This paid service ($2.99 on both App Store and Play Store) is a pay-once, use forever option. Once you pay the small fee, you gain all of Threema’s touted privacy options, like open-source end-to-end encryption for both messages and calls. Like Signal, Threema won’t require you to link any phone numbers or emails to your account. All chats are handled anonymously, and the service generates a random user ID when you first open and register for the app. No data is collected from any of your chats and no ads are shown. The Swiss-made app does have its own servers hosted in Switzerland, which do not store any chat messages. Another privacy benefit of Threema is the notion that all of your contact lists, groups, and user profiles are hosted on your device, not on the Swiss servers. Because of that, Threema can once again state that none of your personal info is stored anywhere they have access.
Read More
How to Fix Registry Error Code 19

What is the Registry Error Code 19?

Code 19 is a Windows PC error code that indicates a damaged or corrupt registry. This code usually appears when trying to start a connected device, the DVD/ CD ROM drive. Code 19 is a type of Device Manager Error code. When you experience Code 19, the error message is displayed on your Windows screen in either of the following formats:

"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you should uninstall and then reinstall the hardware device. (Code 19)"

"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you can first try running a Troubleshooting Wizard. If that does not work, you should uninstall and then reinstall the hardware device. (Code 19)"

You might encounter other error messages such as error code 42.

Error Causes

Typically the underlying cause of this error code is problems in the registry. The error should be fixed timely without any delays before the damage sets in. Registry issues are critical PC errors. If not resolved it can lead to system freeze, crash, and failure. You are most likely to lose all your important data.

Further Information and Manual Repair

If you have come across this error on your computer, you don’t need to panic. Though this is a serious issue the good news is that it is easy to resolve. You don’t have to be a computer programmer, technically sound or hire a technician to fix the error on your system. Here are a couple of ways to work your way out of this problem:

1. Uninstall and then Reinstall the  DVD/CD ROM Drive

For this here’s what you need to do: simply click on the start menu, and type Device Manager in the search box, and press enter. When the device manager window opens locate the DVD/CD ROM drives. Click on the + sign to expand it. Now right click on the DVD drive click uninstall. After doing this, restart your PC. On the restart, Windows should automatically detect and reinstall the DVD driver. Once the driver installation is complete now see if the DVD drive works. If the error still appears, then you need to repair the registry by deleting the corrupt registry entries. You can download drivers automatically by using a tool such as Restoro.

2. Trouble Shooting Method to Delete the Corrupt Registry Entries

To remove the corrupt registry entries, go to Start and select Run. Type ‘Regedit and press enter to open the registry editor windows. To continue you may be asked to enter the administrator password, insert it to proceed. Now the registry window will be displayed. Here locate the registry key HKEY_LOCAL_MACHINE, then navigate to the following sub registry key HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318} Here you will see the upper filters registry entry in the right pane. Right-click on the upper filter and select delete. You will be prompted for the confirmation for deletion. Click on the yes tab to confirm. Exit the editor and restart your computer. If you are not technically sound, this may be a little confusing for you, and besides it does not guarantee to resolve all the registry issues on your PC so chances are that Code 19 error may reappear in a short time. To resolve registry issues for the longest time and ensure that errors like Code 19 don’t pop up every now and then, you need to perform proper and in-depth registry cleaning. For this, it is advisable to download Restoro.
Read More
Fix Windows Update Error 0x80072EE2
If you got an error code of 0x80072EE2 while trying to download a Windows 10 update then it could be that something is blocking the Windows Update service on your Windows 10 PC and is preventing it from connecting to the Microsoft server. In addition, the error code 0x80072EE2 also indicates “ERROR_INTERNET_TIMEOUT” and together with this message, you might also see a message as Windows Update encountered an unknown error or you might also find it hard to search for new updates. So in this post, you will be guided on how you can fix the Windows Update error code 0x80072EE2. Make sure to follow the steps below carefully.

Option 1 – Restart your computer and try installing the Updates again

You can restart your computer and then try installing the updates once again. There are instances when a simple restart resolves Windows Update errors. Aside from that, it would also be better if you make sure that your internet connection is working and that it’s stable. And so after you restart your computer, check for updates once again and see if you’re still getting the error or not.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80072EE2. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 4 – Try to restart the Background Intelligent Transfer Service

The Background Intelligent Transfer Service or BITS is a part of the Windows Update service and is the one that manages the background download of Windows Update, as well as scans for new updates and so on. And if Windows Update is experiencing some problems, you can try restarting BITS but make sure that you have admin privileges to do so.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter to open Windows Services.
  • From the list of Services, look for the Background Intelligent Transfer Service and double-click on it to open Properties.
  • After that, you need to set the Startup type to “Automatic (Delayed Start) and click on Apply.
  • Now click the Stop button to stop BITS and then click the Start button to restart the service.
  • Click OK to save the changes made and then restart your PC.

Option 5 – Try installing the updates in a Clean Boot State

It could be that some third-party application is the one that’s causing the problem so it’s best if you put your computer in a Clean Boot state. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows app again.
Note: If you are able to install the app without any trouble at all then it means that the error is caused by some third-party application on your computer. You need to look for the culprit and uninstall it once you found it.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error code 0x80072EE2. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.
Read More
YOU ARE NOT AUTHORIZED TO ACCESS ...
If you have encountered the “YOU ARE NOT AUTHORIZED TO ACCESS THIS WEB PAGE AS PER THE DOT COMPLIANCE” error while trying to visit a website using either Firefox or Chrome browser, then read on as this post will guide you on how you can fix this error. Apart from this error message, you might also see an alternative message that says, “Web Page Blocked! The page you have requested has been blocked because the URL is banned as per the Government Rules”. When you get any of the aforementioned error messages when visiting a website, this means that it has been marked. It is mostly recommended to not access the site as it might be blocked for some illegal reason. However, if you are certain that the website is legitimate and safe and you believe that it has been blocked by accident, then you can check out the given methods in this post to unblock and access the blocked or restricted website. There isn’t actually a straightforward way to remove the restriction on the website or the DOT compliance. And it won’t matter what browser you use as you will still get the same error. Thus, the best way to go about this issue is for you to bypass the ISP restriction. But before you proceed, keep in mind that the ISPs (Internet Service Providers) can block any website when a request goes through their servers.

Option 1 – Try changing the DNS

If the request to access the website does not go through the ISP’s DNS server, you might have a chance in accessing it by changing your DNS settings. You can try using the Google Public DNS.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 2 – Try to install a Proxy Extension

You could also try installing a Proxy extension or Proxy software as it could also help you access the website you are trying to open as it allows you to access the blocked websites by routing the request through their server. Aside from that, it can also hide it from ISPs to make them look like the content is coming from the proxy servers.

Option 3 – Try using a VPN connection

There are instances when the network that your computer is logged on might have blocked your access to the website you are trying to open and so to fix it, you can try to use a VPN connection. There is a lot of free VPN software out there but just make sure that you install a trusted one. Once you’ve connected using VPN, try to open the website again and see if you can now access it.

Option 4 – Check the Windows Host file

You can also try to cross check the Windows Hosts file to find out if the website you are trying to open has been blocked because if it is, then it’s no wonder why you’re getting the ERR CONNECTION TIMED OUT error in Chrome. There are instances when some third party application modifies the file and add some websites to the block lists. So if the website is indeed blocked, you need to remove it from the list.

Option 5 – Try to contact your ISP

If none of the options given above worked, then you can try to contact your ISP as there are times when DOT clears a website, the ISPs are still blocking it. Thus, it’s probably better if you reach out to them and ask them to unblock the website from their end.
Read More
How Critical is the Toolbar.Dll Error?
Toolbar.Dll is one of the most destructive software you will encounter on your Personal Computer. For every report out there you read about threats to your Windows PC, a significant number speak about Toolbar.Dll. Technically, this is non-essential to the functioning of your computer yet poses great dangers to your computer's security. It can cause massive destruction if not properly resolved.

Solution

Restoro box imageError Causes

As suggested below, the sources of Toolbar.Dll are many and broad: a) Misconfigured System: Nothing causes this malfunction on your own Computer a lot more than having a misconfigured system. You ought to anticipate this malfunction and repair the situation before it gets worse. Especially if you have Toolbar.Dll files on your computer. More often than not the situation can only get worse. b) Broken Windows OS File: the 2nd trigger of Toolbar.Dll, and that is linked to the primary aforementioned one, is a broken Windows OS file. Fix it as soon as you realize its existence. c) Installation Issues: If you poorly install Windows on your PC, you generate a loophole by which Toolbar.Dll malfunction might appear. You essentially provide a massive possibility to the Toolbar.dll error to affect your Computer, if you neglect to finish an install or uninstall procedure. d) Removing Programs and Hardware Incorrectly: When you decide to remove programs and hardware, you need to exercise caution. Should you be rash with this specific procedure, you raise the odds of striking the Toolbar.Dll malfunction on your Personal Computer. e) Incorrect Shut-Down: unless you want to strike this malfunction, ensure that you shut down your Computer procedurally. Regardless of what hurry you might be in, always power down your computer correctly.

Further Information and Manual Repair

In the event you strike the Toolbar.Dll malfunction on your Personal Computer, you shouldn't get frightened. But, prior to starting considering of ways that to fix this malfunction, you should look for the signs, to be able to recognize it. The malfunction exists in your Computer in circumstances where software programs can't load properly. The situation might be repaired in numerous methods, as revealed below:
  • Switch on your computer, and log in as the superuser/admin. Next, select All Programs, subsequently go to Accessories. Under Accessories, choose System Tools. Click on System Restore from the menu.
  • A fresh window will appear. In the new window, find the choice designated "Restore My Pc To An Earlier Time", before you click next.
  • Search for the newest System Restore update from "On This List, Click a Restore Point" before you click Next once more.
  • Pick Next when a verification window appears on the screen. After the complete procedure is done, reboot the pc and the Toolbar.Dll malfunction will soon be no further.
Each of the measures suggested previously, are for advanced pc users. You must obtain the very best software on the web to eliminate this malfunction, in case you are a non-techie. Alternately, contact a tech to help fixing the problem.
Read More
Shift Key is not working in Windows
A lot of users rely on keyboard shortcuts to carry out tasks on their PCs. One of the most common keyboard shortcuts used is the Ctrl + Shift + Esc which opens the Task Manager. As you can see, the Shift key is not just used to capitalize a text as it can also be used for other functions and plays an essential role in operating a computer. However, if you suddenly find it not working, read on as this post will help you fix the problem. If your Shift key is not working, there are several potential fixes you can check out to fix it. These are the different ways to get rid of the Shift key not working issue on Windows 10:
  1. Physically clean the key and keyboard
  2. Disable Sticky Keys.
  3. Update, Reinstall, or Rollback Keyboard driver.
  4. Test the keyboard on another system.
  5. Check your connections
  6. Run the Hardware troubleshooter
  7. Troubleshoot in Clean Boot State.

Option 1 – Clean the keyboard keys physically

Your keyboard might not be working properly due to some dirt or other corrosion. Thus, you need to clean your keyboard, especially the Shift key. First, you need to shut down your computer and then unplug the keyboard if you are using a desktop computer and then prepare it for cleaning. After that, use a small cotton ear cleaning tool to get between the creases and clean them. You can dip it slightly in alcohol to make it more efficient in cleaning dust and dirt. And if you can, you have the option to pull apart the keyboard completely and then wipe away all the corrosion from the inside. Once you’re done, put the keyboard back together and then plug it back into your PC. Now turn your PC on and check if the Shift key is now working.

Option 2 – Try to disable the Sticky keys

Another thing you can try is to disable the Stick keys. How? Refer to these steps:
  • Tap the Win + I keys to open the Settings app.
  • After that, navigate to the Ease of Access section, and here, select Keyboard.
  • Next, make sure that the option for Press one key at a time under the Sticky Keys is toggled off.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:
  • From the WinX Menu, open the Device Manager.
  • In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.
Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.
  • After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.
Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 7 – Put your PC in a Clean Boot State

You might also want to put your computer in a Clean Boot State to fix the problem with the Shift key. It could be that there is a third-party program that’s preventing the Shift key from functioning. To isolate this possibility, you need to put your computer in a Clean Boot State.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to connect the external devices and check if the error is now gone.
Read More
1 2 3 170
Logo
Copyright © 2022, ErrorTools. All Rights Reserved
Trademarks: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claim direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status