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How to Fix Low FPS in Apex Legends

  • In your Graphics Settings, select r5apex.exe and change the Graphics performance preference to Classic App, set it to High Performance, and then launch the game as an administrator when you want to play.
  • Inside the Nvidia Control Panel, click “Manage 3D Settings”, and select Apex Legends and change it to “Prefer Maximum Power”
  • You can also change “pre-rendered frames” to 1, but it will make you lag just a tiny, tiny bit.
  • Turning the shader cache on can help improve FPS, but on some systems, it may cause additional negative performance changes.
  • If you have the ability to use G-Sync, use that as well (Only available on some monitors and graphics cards)
  • From the task manager, change the priority of r5apex.exe to “High” and close out of other applications.
  • Update your graphics drivers.
  • Ensure your PC complies with the games minimum system requirements:
    • OS: 64-bit Windows 10
    • CPU: Intel Core i3-6300 3.8GHz / AMD FX-4350 4.2 GHz Quad-Core Processor
    • RAM: 6GB
    • GPU: NVIDIA GeForce GT 640 / Radeon HD 7700
    • GPU RAM: 1 GB
    • HARD DRIVE: Minimum 30 GB of free space
  • Check to see if your system has the game’s recommended hardware requirements:
    • OS: 64-bit Windows 10
    • CPU: Intel i5 3570K or equivalent
    • RAM: 8GB
    • GPU: Nvidia GeForce GTX 970 / AMD Radeon R9 290
    • GPU RAM: 8GB
    • HARD DRIVE: Minimum 30 GB of free space
  • Within the game, try to set the settings to:
    • Full Screen
    • Disable V-Sync
    • Anti-Aliasing to Disabled/TSAA (slight performance difference)
    • Use Native Resolution
    • Keep Field of View at around 80-100
    • Texture Streaming Budget to High
    • Texture filtering as low as possible while still being playable
    • Ambient occlusion as low as possible
    • Shadow all to Low / Lowest
    • Model detail low
    • Effects detail low
    • Volumetric lighting / Dynamic spot shadows Disabled
    • Ragdolls low
    • Impact marks the lowest
  • Make sure other applications are not placing overlays (Discord, GeForce, Xbox Gaming)
  • Clean your temporary files and uninstall other games to give your PC room to have the game run.
  • Don’t use products like CCleaner as they may remove necessary files from your computer.
  • Closeout of Chrome when you’re playing the game or follow our guide on Optimizing Chrome Performance

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Network License NotAvailable15.570.0 Autodesk
If when trying to start Autodesk applications you receive a Network license not available error then please keep on reading, this guide is for you:

Causes of the error:

  • The license on the License Server is invalid.
  • The port for Autodesk Network License Manager is blocked.
  • The client computer is configured with incorrect license server information.
  • The license request is timing out on the client's computer before the license is obtained.

Solutions for the error:


Verify that the Autodesk License Server is setup with the correct license file.

To set up a license server for Windows, perform the following:

  1. Download and install the Network License Manager for Windows:
  2. Open LMTools and access the System Settings tab. Make a note of the "hostname" and "ethernet address" of the license server.
  3. Generate a Network License File in Autodesk Account.
  4. On the Service/License tab, select Configuration Using Services and LMTOOLS ignores license file path environment variables.
  5. On the Config Services tab, enter a name for the new service in the Service Name field.
  6. Fill the following fields, using the Browse buttons:
    • Path to the lmgrd.exe - Navigate to this file: C:\Autodesk\Network License Manager.
    • Path to the License file - Navigate to the new Autodesk.lic file, typically placed in: C:\Autodesk\Network License Manager\Licenses.
    • Path to the Debug Log file: C:\Autodesk\Network License Manager.
    • If no file is present, create a TXT file in Notepad and rename it “Debug.log.”
  7. Make sure the "Start Server at Power Up" and the "Use Services" boxes are checked. Then click Save Services.
  8. On the Start/Stop/Reread tab, click Start Server.
  9. On the Server Status tab, click Perform Status Enquiry.
  10. Licenses should display as active.

How to set up the Autodesk Network License Manager on a Mac.

Note: The Autodesk License Server Manager (version 11.16.2.0) is supported only on the following Mac operating systems:
  • Apple macOS High Sierra 10.13
  • Apple macOS Sierra 10.12
  • Apple Mac OS X El Capitan 10.11
  1. Download Autodesk Network License Manager version 11.16.2.0 for Mac
    • ​​Download the nlm11.16.2.0_ipv4_ipv6_mac_universal.tar.gz file to the Desktop.
  2. To install the Autodesk Network License Manager:
    • Double click on nlm11.16.2.0_ipv4_ipv6_mac_universal.tar.gz to unpack the installer package.
    • After unpacking nlm11.16.2.0_ipv4_ipv6_mac_universal.pkg, will be /Downloads/adlm/FLEXnet folder.
    • Double click on nlm11.16.2.0_ipv4_ipv6_mac_universal.pkg to start installation and follow the installation wizard.
    • The license server will be installed in /usr/local/flexnetserver/ directory.
  3. Change permissions for /usr/local/flexnetserver/ directory to 777
  • Open Terminal (located in /Applications/Utilities/Terminal) and enter the following command:
sudo chmod -R 777 /usr/local/flexnetserver
  • Note: Administrator password may be asked. While typing no characters are shown, just type out the password and hit return key.
  • Note: To start the license server only with elevated permissions (using sudo command), change permissions to 755 instead of 777.
  1. Create /usr/local/flexnetserver/licenses directory for network license file location
sudo mkdir /usr/local/flexnetserver/licenses
  1. Find the license server Host Name and Host ID.
  2. Generate the Network License File in the Autodesk Account
    • Once the license file is generated, make sure it has a .lic extension (e.g. adsk_license.lic) and is in a plain text format and place it in /usr/local/flexnetserver/licenses directory
Note: In this article we will refer to  adsk_license.lic as network license file name. Feel free to change the actual name of the license file, but make sure to reflect the new name when using the commands below.
  1. Create a debug.log file in the /usr/local/flexnetserver/ directory using the following command:
touch debug.log
  1. To start the Network License Server use the following command:
/usr/local/flexnetserver/lmgrd -c /usr/local/flexnetserver/licenses/adsk_license.lic -l /usr/local/flexnetserver/debug.log
Note: If folder permissions for  /usr/local/flexnetserver/ are set to  775, then use sudo command to start the server. For example:
sudo /usr/local/flexnetserver/lmgrd -c /usr/local/flexnetserver/licenses/adsk_license.lic -l /usr/local/flexnetserver/debug.log
  1. To obtain license server status enquiry:
/usr/local/flexnetserver/lmutil lmstat -a -c /usr/local/flexnetserver/licenses/adsk_license.lic
  1. To stop the license server:
/usr/local/flexnetserver/lmutil lmdown -q -force
  • A​​lternatively, run ps command to obtain process ids for lmgrd and adskflex and then kill those processes:
ps -ax | grep lmgrd
ps -ax | grep adskflex
kill -9
  • (provide process ids obtained by previous commands individually)

How to set up the Autodesk Network License Manager on Linux.

Note: The Autodesk License Manager (11.16.2.0) is supported only on the following Linux distros:
  • Red Hat® Enterprise Linux® 7
  • Red Hat Enterprise Linux 6
  • SUSE Linux Enterprise 12
  • SUSE Linux Enterprise 11
To configure the license manager use the following steps:
  1. Download Autodesk Network License Manager v. 11.16.2 for Linux from this link
    • ​​Download the nlm11.16.2.0_ipv4_ipv6_linux64.tar.gz file to your desktop.
  2. To install the Autodesk Network License Manager run following command as root.
    • tar –zxvf nlm11.16.2.0_ipv4_ipv6_linux64.tar.gz
    • rpm -vhi nlm11.16.2.0_ipv4_ipv6_linux64.rpm
    • The license server will be installed in /opt/flexnetserver/ directory.
  3. Find the license server Host Name and Host ID
  • To obtain the license server system hostid run the following command
/opt/flexnetserver/lmutil lmhostid From the command output note the hostid in quotes, if the system has two active NIC cards, select the first MAC address. lmutil - Copyright (c) 1989-2018 Flexera. All Rights Reserved. The FlexNet host ID of this machine is "000c297949e0"
  • To obtain the license server system hostname run the following command
/opt/flexnetserver/lmutil lmhostid hostname From the command output note the hostname of the license server. mutil - Copyright (c) 1989-2018 Flexera. All Rights Reserved. The FlexNet host ID of this machine is "HOSTNAME=Centos7.localdomain"
  1. Generate your Network License File in Autodesk Account
    • Once the license file is generated, make sure it has .lic extension (e.g. adsk_license.lic) and place it in /opt/flexnetserver/licenses directory.  If the directory doesn't exits, create it with this command: sudo mkdir /opt/flexnetserver/licenses
Note: in this article we will refer by adsk_license.lic your network license file name.
  1. To start the Network License Server
    • /opt/flexnetserver/lmgrd -c /opt/flexnetserver/licenses/adsk_license.lic -l /opt/flexnetserver/server_log.log
  2. To obtain license server status enquiry
    • /opt/flexnetserver/lmutil lmstat -a -c /opt/flexnetserver/licenses/adsk_license.lic
  3. To stop your license server service
    • /opt/flexnetserver/lmutil lmdown -q -force
    • alternatively you can also run ps command to obtain process ids for lmgrd and adskflex and then kill those processes
      • ps -aw | grep lmgrd
      • ps -aw | grep adskflex
      • kill -9 (provide process ids obtained by previous commands individually)
  4. To start the license server automatically after the system reboot
    • Open /etc/rc.d/rc.local script as root and enter license server start up command in it.
touch /var/lock/subsys/local /opt/flexnetserver/lmgrd -c /opt/flexnetserver/licenses/adsk_license.lic -l /opt/flexnetserver/server_log.logNote: To ensure that the script will be executed during boot, run following command as root. chmod +x /etc/rc.d/rc.local
  1. Make sure that all necessary ports are open:
  • lmgrd.exe needs ports 27000 to 27009.
  • adskflex.exe needs port 2080.
Note: Errors may occur if the network license file is corrupt or in the case of a combined network license it has incorrectly combined licenses. To learn more about combining licenses, see Combining License Files for Multiple Autodesk Products. Use the License File Parser to verify that the license contains the appropriate products and FLEXnet feature codes and does not display an error

Verify that TCP ports (2080, 27000-27009) used by Autodesk Network License Manager are not blocked by Firewall.

The FLEXlm® based version uses the following incoming ports:
  • TCP ports 2080 (for the adskflex vendor daemon)
  • TCP ports 27000 to 27009 (for the lmgrd master daemon, which uses the first open port in the range)
Note: If these port addresses are restricted by a router or firewall software, users on the remote side of the router will not have access to licenses controlled by the Network License Manager.

Verify that the client computer is configured with the correct license server name or IP.

Windows:

Clear license server information from the system registry.

  1. Type regedit in the Windows Search box and hit Enter key.
  2. Select the following registry key
  • [HKEY_CURRENT_USER\SOFTWARE\FLEXlm License Manager]
  1. As the key is selected, in right panel ADSKFLEX_LICENSE_FILE will be visible.
  2. Right click on the key and delete it.

Specify the license server in ADSKFLEX_LICENSE_FILE system variable 

  1. Go to Start > Control Panel > System and Security > System.
  2. Select Advanced system settings.
  3. On the System Properties dialog, click Environment Variables.
  4. Under System Variables, click New.
  5. Enter ADSKFLEX_LICENSE_FILE for the variable name and 2080@SERVER_NAME _OR _IP for the variable value.
Note: the license server information most often is recorded in LICPATH.lic file and can be verified there too.  ADSKFLEX_LICENSE_FILE system variable supersedes LICPATH.lic.  Thus, setting the system variable is preferable when this error is seen.

If the license server is on a VPN or a remote network set the FLEXLM_TIMEOUT environment variable:

  1. Go to Start > Control Panel > System and Security > System.
  2. Select Advanced system settings.
  3. On the System Properties dialog, click Environment Variables.
  4. Under System Variables, click New.
  5. Enter FLEXLM_TIMEOUT for the variable name and 5000000 for the variable value.
  6. Click OK to save the setting.
Note: if needed the variable value can be increased to 10000000.

Mac/Linux:

Specify the Autodesk Network License server information in $HOME/.flexlmrc file.

Use a text editor to create a flexlmrc.txt file and save it in Plain text format (In TextEdit on Mac: Format - Make Plain Text) on desktop. The file content should look like this, except with the name or IP address of the license server.
  • ADSKFLEX_LICENSE_FILE=@SERVER_NAME _OR _IP
If the license server is on the same machine as the Autodesk software, use localhost as the license server name.  Thus, the content of flexlmrc file could look like this:
  • ADSKFLEX_LICENSE_FILE=@localhost
Note: On firewall restricted network or when accessing the license server via VPN, need to include TCP port/s (usually 27000 or 2080) into Autodesk License Server service as follows: ADSKFLEX_LICENSE_FILE=2080@SERVER_NAME _OR _IP

Once flexlmrc file is created move it to user's $HOME folder as follows:

  1. Open a Terminal window
  2. Type open ~ (Mac) or nautilus ~ (Linux) to open $HOME folder
  3. Drag and drop flexlmrc.txt file from Desktop to the home folder.
  4. To make the file a configuration file, rename it to .flexlmrc (please note . [DOT] in front of the file name) by running the following command:
  • mv flexlmrc.txt .flexlmrc (Mac)
  • mv flexlmrc .flexlmrc (Linux)

Verify that the license server information registered with the product is correct (versions 2020 and later only)

In versions 2020 and later, the license server information is registered with the AdskLicensing service running locally on the workstation. When changing to a new license server, the old server information may still be registered with AdskLicensing and result in the error above, if this is not appropriately updated. See the below steps to solve this:
  1. Click the Start menu and type cmd.
  2. Right-click on the Command prompt and choose "Run As Administrator."
  3. In the Command prompt, run the following command, followed by ENTER:

"C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\helper\AdskLicensingInstHelper.exe" change -pk PRODKEY -pv VER.0.0.F -lm "" -ls "" -lt""

Note:

  • Replace PRODKEY with the product key correspondent to your product(s). See Look Up Product Keys for the full list.
  • Replace VER with the version you are using. E.g. 2020 for AutoCAD 2020.
  • Repeat this step for each software you need to reset.
  1. Open Registry Editor (Start > type regedit > ENTER).
  2. Navigate to HKEY_CURRENT_USER\Software\FLEXlm License Manager.
  3. On the right-side, verify of the ADSKFLEX_LICENSE_FILE key exists. If yes, remove it (right-click > Delete).
  4. Run the software again.
  5. Select Multi-user in the Let's Get Started screen.
  6. Follow the steps to connect to your license server.
Read More
Fix ndis.sys failed BSOD error on Windows 10
NDIS or Network Driver Interface Specification is a programming interface for the network interface cards that aids in the proper functioning of a system driver in a computer network. The NDIS helps the computer system in order to communicate with other connected devices and hardware components on a computer network. In relation, the ndis.sys file is a critical system file developed by Microsoft for the Windows operating system. As you know, sys files or system files are important parts of the Windows operating system as well as a repository of system driver settings used by Windows to communicate with the connected hardware and devices. The ndis.sys files are stored mostly in a driver folder at C:/Windows/System32/drivers and as mentioned, these files are essential for the system to function properly. Although the presence of ndis.sys system file is not yet known to affect the normal functioning of the Windows OS, some of the Windows 10 users reported that they encountered ndis.sys blue screen errors on their PCs. Blue Screen of Death errors or Stop errors usually occurs when you open a program or a function. Moreover, it could also occur when the driver gets loaded during the system startup or during system shutdown. It isn’t yet clear what really causes the ndis.sys blue screen error. However, like other Stop errors, it may occur due to corrupted files, misconfigured device drivers, bad drivers, corrupted Windows Registry, missing or damaged system files, and malicious programs. Aside from the aforementioned reasons, the ndis.sys blue screen error might also occur if your hard disk is damaged and if the RAM is corrupted. In such cases, a lot of users usually disable the ndis.sys file. However, it won’t really resolve the issue since the file is required for the normal functioning of the operating system and even when you disable the file, it’s pretty useless as the file will start all over again. In addition, you might want to disable security programs or firewalls and antivirus programs in the meantime to check if these programs are the ones that are causing the error. And if you’ve determined that none of the security programs or firewalls and antivirus programs are to blame, refer to the options below that might help you resolve the DRIVER_IRQL_NOT_LESS_OR_EQUAL or ndis.sys Blue Screen of Death error.

Option 1 – Try to update or reinstall the PC device driver

The Ndis.sys Blue screen error can occur when the device driver in your computer is outdated or corrupted. Thus, you either have to update or reinstall it to fix the issue.
  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.

Option 2 – Rollback your Network drivers

If you have updated the driver software as of late and you suddenly got this BSOD error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Next, select the driver entries that are labeled appropriately other than anything in the context of the WAN Miniport.
  • Then select each one of them and double-click to open a new mini window.
  • After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of your Network adapters.
  • Now restart your computer to successfully apply the changes made.

Option 3 – Try running the System File Checker

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the ndis.sys Blue Screen of Death error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try running the CHKDSK utility

Running the CHKDSK utility might also help you resolve the Netwtw04.sys failed BSOD error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.

Option 5 – Run the DISM Tool

The DISM tool is another command-line tool in the Windows operating system that could help users fix various corrupted system files. To use it, follow these steps:
  • Open the Command Prompt as admin.
  • Then type in this command: DISM /Online /Cleanup-Image /RestoreHealth
  • The DISM command you entered will repair the corrupted system image. Do not close the window if the process takes a while as it will probably take a few minutes to finish.
  • Restart your PC.

Option 6 – Perform a System Restore

Performing a System Restore on your computer can also help you fix the ndis.sys Blue Screen of Death error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
Read More
Your Windows license will expire soon
If you suddenly get a message telling you that “Your Windows license will expire soon, You need to activate Windows in Settings” on your Windows 10 computer but you know that your Windows 10 is already activated. Worry not for this post will help you get rid of that error message right away. Before you get started, make sure that you have the Windows product key with you. If you don’t, you can get it by running the following command in an elevated Command Prompt:
wmic path SoftwareLicensingService get OA3xOriginalProductKey
Take note of the product key and then proceed to the options given below.

Option 1 – Try activating Windows 10 again or use another product key

  • If you’re sure that you have the correct product key, click the Go to the Settings button.
  • After that, click the Activate button once again.
  • If you have another license key, you can also use that as well, just simply click on the Change product key.
  • Then enter the new product key and click on Activate. That should fix the problem, if it doesn’t, refer to the next option below.

Option 2 – Try to reset the licensing status

  • Click the Start button and then type “cmd” in the Search box and then tap Ctrl + Shift + Enter to open an elevated Command Prompt.
  • Next, type the “slmgr –rearm” and hit Enter to reset the licensing status.
  • Restart your computer and check if the error is now gone or not.

Option 3 – Try uninstalling the product key and re-enter it once more.

  • The first thing you have to do to uninstall the product key is to know the Activation ID of your Windows installation. To do so, open an elevated Command Prompt and type this command, and hit Enter – vbs /dlv
  • After you enter the command, you should see the licensing status and Activation ID. And to get all the Activation IDs of all the installed Windows versions, key in this command and hit Enter – vbs /dlv all
Note: The “/dlv” parameter will give you the license information for the installed operating system.
  • After you enter the second command, you should see a Windows Script Host window with all the Windows licensing and activation status. Take note of the Activation ID.
  • Next, in the same elevated Command Prompt, type this command – slmgr /upk <Activation ID>
Note: In the third given command, “/upk” stands for “uninstall product key”. This parameter uninstalls the product key of the current Windows edition.
  • Restart your PC. After that, your computer will be in an unlicensed state so you need to re-enter the product key again.

Option 4 – Try rebuilding the Tokens.dat file.

The issue might be caused by a corrupted Tokens.dat file. The Tokens.dat file is a digitally signed file that stores most of the Windows Activation files so if it is corrupted then no wonder you’re having activation issues. To rebuild the Tokens.dat file, refer to these steps:
  • From the WinX Menu, open an elevated Command Prompt.
  • After opening Command Prompt, you need to type each one of the following commands and after you type each command, hit Enter.
    • net stop sppsvc
    • cd %windir%ServiceProfilesLocalServiceAppDataLocalMicrosoftWSLicense
    • ren tokens.dat tokens.bar
    • net start sppsvc
    • exe %windir%system32slmgr.vbs /rilc
  • Now restart your computer.

Option 5 – Try running the Windows 10 Activation Troubleshooter

  • Go to Settings and then select Activation.
  • After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

Option 6 – Try activating Windows 10 via mobile phone

Activating Windows 10 can also be done using your phone. Just note that you have to call Microsoft to do so.
  • In the Start Search box, type in “Slui 4” and tap Enter.
  • Next, select your country and click on Next.
  • Keep the window open and call the toll-free number of the country you’re from.
  • Afterward, a confirmation ID should be given by the automated system which you must take a note of.
  • Finally, in the box on the window, type in the confirmation ID and click on the Activate button. That should do it.
Read More
VirtualBox displays Black screen
If VirtualBox suddenly displays a black screen without any text or mouse cursor when you are trying to boot a guest operating system, then read on as this post will guide you in fixing such an issue. This black screen occurs when Windows 10 failed to provide a specific setting that VirtualBox requires. Consequently, you will not be able to install or use any guest operating system in VirtualBox even if your PC has virtualization support, the best thing you can do now is to fix this black screen issue. There are two ways you can fix this black screen in VirtualBox, you can either try to disable Hyber-V or disable 3D Acceleration. For more details, refer to each one of the given options below.

Option 1 – Try to disable Hyper-V

Hyper-V is a built-in virtualization tool available in Windows that helps users in creating a virtual machine as well as install a guest operating system without using any third-party tool like VMware, VirtualBox, and many more. However, the problem with this virtualization tool is that some systems cannot run it and VirtualBox simultaneously which is most likely why the screen abruptly turns into black. Thus, you have to disable Hyper-V to resolve the problem. How? Refer to these steps:
  • In the Start Search, type “Turn Windows features on or off” and then click on it from the results.
  • Once you’ve opened the Windows Features window, remove the checkmark from the Hyper-V box.
  • Click the OK button and then restart your computer.
  • Now try to use VirtualBox again and see if the problem is fixed.

Option 2 – Try to disable 3D Acceleration

The guest operating system will use the host computer’s GPU to render 3D graphics if you enable the 3D Acceleration for the virtual machine. To simply put it, it will enhance the graphics of the virtual machine and will let you use 3D graphics. Although it may seem nice, it can actually cause the black screen to appear as well so you might have to disable it to isolate the problem. In fact, a lot of operating systems have failed to use the 3D Acceleration for the guest operating system because of this black screen issue. To disable it, follow these steps:
  • Open VirtualBox on your computer and select the virtual machine.
  • Next, click on the Settings button and go to the Display section.
  • After that, look for a checkbox named “Enable 3D Acceleration” located on your right-hand side and then uncheck it.
  • Save the changes you’ve made and reboot your PC and see if you can now run the virtual machine without any problem.
Read More
How to Fix Windows 10 Error Code 0xc004c008

Error Code 0xc004c008 - What is it?

This specific Windows 8.1 or Windows 10 error code has to do with the number of times you can use your license number to install windows programs on computers. All windows activation codes are licensed to be used one time for a device, to control piracy, but what happens when your PC crashes, or you have to change a hard drive component and are forced to re-install Windows Operating System. Luckily, there is an easy fix for this issue.

Solution

Restoro box imageError Causes

Basically, when you need to re-install the Windows operating system that you have previously bought and installed on another computer an error code will be displayed with a message telling you that the activation server determined that the specific key could not be used for activation. This occurs because the key has already been used on that computer, or a different one, to install operating systems. There are a few easy fixes for this issue, and most of them should be easily completed on your own.

Further Information and Manual Repair

There aren’t many explanatory ways to repair Error Code 0xc004c008. Below are two methods to go about addressing this issue.

Methods 1:

  1. The first step is to open the “Run” Window. You can do this in two ways. First, press the “Window” key and press the “R” key simultaneously. This will open the “Run” menu. Or you can start the “run” window by going to the Start menu and selecting Run.
  2. In the Run window type “SLUI 4” and click enter.
  3. A Phone Activation window will open up, after which you'll need to select a few options.
  4. First chose the country in which you registered the product for the first time.
  5. Choose your country and a phone number will be displayed specific to your choice. You will now need to call the number provided.
  6. After you’ve dialed you will be prompted to write your “Installation ID”. Type your “Installation ID” on the phone.
  7. After that step, you will be asked how many copies of Windows have been installed using this license. Choose “1”, should anything else be chosen but “1”, this will not work.
  8. After the process is completed, you will be given a confirmation ID and should be able to proceed as normal with installation. You will have a workable product key again.
  9. Install whatever copy of the Windows Operating System you are attempting to with the new product key.

Method 2:

If the first method did not work, the only other option is to call Microsoft and walk through the process with a technician. To do this, dial “1-800-936-5700”. Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.

If you're not a tech-savvy individual but would like to solve this problem without the aid of a technician, download a powerful automated tool to fix error code 0xc004c008.

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Access Denied, You don’t have permission
When you try to open a website but instead encounter an “Access Denied, You don’t have permission to access on this server” error message along with the ULR which you aren’t able to access with a reference number, then it is most likely caused by some network-related issue in your browser. Note that this error mostly occurs on Firefox browsers. The “Access Denied” error appears when your Mozilla Firefox browser uses a different proxy setting or VPN instead of what’s really set on your Windows 10 PC. Thus, when a website detected that there is something wrong with your browser cookies or your network, it blocks you which is why you can’t open it. To resolve this error, here are some suggestions you can try. And if you got the same error message on a different browser, you can still follow the possible solutions given below.

Option 1 – Try clearing everything about the website

  • Open your browser and tap the Ctrl + H keys on your keyboard.
  • After that, look for the listing of the website from your browser history and right-click on it.
  • Then select the “Forget about this site” option. This will get rid of all the data such as browsing history, cache, cookies, and passwords. Thus, if you have a password saved or other important data of the website, you have to save it first before you tap the Ctrl + H keys.

Option 2 – Try disabling the VPN

As pointed out earlier, if you are using VPN, this could be the reason why you’re getting the “Access Denied” error so the most obvious thing to do is for you to turn off the VPN and try to run the Windows Update once more. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there.

Option 3 – Uninstall the VPN service you are using or use a different provider

If you disabling the VPN service worked in fixing the “Access Denied” error, you might want to uninstall it. As mentioned, website administrator blocks IP ranges if they notice any malicious activities and because of this, your IP address might fall into the banned range even if you didn’t do anything at all. To uninstall the VPN service, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box
  • Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
  • From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
  • After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 4 – Try disabling the proxy server for your LAN

If your PC was just attacked by some adware or malware as of late, it is possible that it has changed the network settings in the system and might display spam advertisements. Thus, you have to disable the proxy server for your LAN. To do that, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.
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Fix Windows Update Error 0x8007025D-0x2000C
Recently, a number of users reported getting an error code 0x8007025D-0x2000C while updating their Windows 10 computers using an ISO or the Media Creation tool. You will also see a detailed error message saying, “The installation failed in the SAFE_OS phase with an error during APPLY_IMAGE operation” together with the error code 0x8007025D-0x2000C. This kind of issue usually occurs when there is some problem with the installation files and when Windows Update fails to apply upgrade using the Media Creation Tool or ISO. To resolve this issue, you can use the troubleshooting options given below as a reference.

Option 1 – Try recreating the Windows 10 installation USB

Recreating the Windows 10 installation USB might help in fixing the problem. You can use a USB drive to do so but make sure that it has a great read-write speed. Follow the steps below to recreate Windows 10 installation USB”
  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 2 – Try running the Windows Update troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update error code 0x8007025D-0x2000C. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Update the BIOS

Take note that you have to be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Option 4 – Try restarting the Background Intelligent Transfer Service

The Background Intelligent Transfer Service or BITS is a part of the Windows Update service and is the one that manages the background download of Windows Update, as well as scans for new updates and so on. And if Windows Update is experiencing some problems, you can try restarting BITS but make sure that you have admin privileges to do so.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter to open Windows Services.
  • From the list of Services, look for the Background Intelligent Transfer Service and double-click on it to open Properties.
  • After that, you need to set the Startup type to “Automatic (Delayed Start) and click on Apply.
  • Now click the Stop button to stop BITS and then click the Start button to restart the service.
  • Click OK to save the changes made and then restart your PC.

Option 5 – Try to update Windows after a couple of minutes or an hour

There are times when the issue is from Microsoft’s end. It could be that there’s some issue with Microsoft’s server so it would be better if you give it a couple of minutes or an hour or so before trying to run Windows Update again.
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How to Fix Black Screen During Installation Windows 10

Black Screen During Installation - What Is It?

Many are upgrading their OS to Windows 10, however, it’s not always smooth sailing because users have been reportedly experiencing different bugs including Black Screen after a successful update.

One common issue in installing Windows 10 is the appearance of a black screen after installation. This usually occurs when the user restarts the computer. Initially, there will be a black screen only appearing on the monitor. There are also cases where a mouse cursor is present, while some cases have no cursor at all.

Not only that, it seemed that you’ve lost all your desktop icons when experiencing this bug.

Solution

Restoro box imageError Causes

Just like the other bugs experienced by Windows 10 users, booting to a black screen has reasons. Before you even try to look for the solution, you first have to determine the cause of the error, in this case, the error would be black screen when booting.

  • Error on external devices such as printer or mouse.
  • Having outdated display/video drivers that normally result in black screen when OS is updated.
If error messages are left unsolved, you may encounter other Windows 10 related issues such as error code 0xc0000142

Further Information and Manual Repair

Before you even think of upgrading your OS to Windows 10, you need to know that there are specific system requirements and specifications to be able to successfully update your operating system.

  • Minimum of 1 gigahertz (GHz) Processor
  • Either 1 (GB) (32-bit) or 2 GB (64-bit) Ram
  • You need at least 16 GB of free hard disk space
  • A Microsoft DirectX 9 graphics device or later with WDDM 1.0 driver graphics card
  • 800 x 600 display
  • A Microsoft account and Internet access.

There are more system requirements in order to use other certain Windows 10 features, but we’ll focus on solving your black screen problem in this article.

IMPORTANT NOTE: While it’s possible that you’ll be able to find the solution for your black screen during Windows 10 update, contacting the service of a professional technician or using an automated tool is advisable if you’re not confident in performing the methods to be discussed.

Method 1: Windows 10 DVD Boot

  1. Hit Repair your computer at the Install Now screen.
  2. Press Advanced Options
  3. When you’re in the Advanced Options find Troubleshoot and click it.
  4. Proceed to pressing Startup Repair
  5. Simply follow the instructions of the screen and check if that helps solve the black screen problem.

Method 2: Safe Mode from Windows 10 DVD Boot

  1. Go to Install Now screen
  2. Hit Repair your computer button
  3. Go to Advanced Options
  4. Click Safe Mode option

There’s a chance that you’ll get an error prompt saying, “installation cannot be completed in safe mode.” If this happens, simply press Shift + F10. This command will redirect you to the Command Prompt. You just open Device Manager by keying in devmgmt.msc then disable the display adapters, now check if you’ll be able to successfully boot in normal mode.

This process will normally allow you to complete the Windows 10 installation, if that’s the case you can just update the display adapter drivers from the manufacturer’s website. Restart your computer and see if this solves the problem.

Method 3: Driver Roll Back

  1. Hit Windows Key + X then press the Device Manager
  2. Expand the Display Adapters option
  3. Right-click the listed Display Adapter and press on properties
  4. Find the Driver Tab and click on it, then press Roll Back Driver

Do take note, however, that the Roll Back Driver option is not available if there was no previous version installed.

Method 4: Check External Devices

Since one common cause of black screen during a Windows 10 update is the external devices you use in your computer, you might want to consider these steps as well.

  1. Simply unplug all of the external devices you currently use
  2. Restart your computer
  3. If in case this solved your black screen problem, carefully plug back the devices one at a time to determine which of the device is the culprit.
  4. Update the drivers for the outdated hardware using a reliable third party tool.

Method 5: Fast Startup Disabled

Some Windows 10 users had success in solving their black screen problem by disabling the fast startup.

  1. Go to the Control Panel, find Power Options and press “Choose what the power button does,” which is located in the left pane of the panel.
  2. Hit the “Change settings that are currently unavailable.”
  3. Make sure to unmark the checkbox button saying, “Turn on fast startup.”
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How to remove "program" from startup

Instaling and removing applications from your Windows can sometimes leave some traces that are unpleasant and can cause annoyances. One of these annoyances is the program in the startup section of the task manager.

If you ever opened task manager and went into the startup section trying to disable some of the startup items on your Windows boot there might be a chance that you have experienced and seen a program without any icon or information about it just sitting there.

Program inside task manager

This is due to some applications being removed from the system but for some reason, it still shows itself in startup and it is quite annoying. So here we will show you how to get rid of this annoyance so your startup is clean again without junk in it.

Removing a program from startup

Locating the source of the issue

The first thing of course is to open the task manager itself and navigate to the startup tab. Inside the startup tab right-click on the column header and tick or enable Startup type and command line. Now you will see the location of the supposed file (that is missing or you could just go there by right-clicking on the item, but here it is greyed).

program in task manager with details

99% of the time startup type will be registry since the file is missing, if it was a file fix would be just to simply delete the file in the folder but since it was installed and not properly removed registry key is still present but the file cannot be found. After confirmation that the file is indeed missing and that the startup type is registry open the registry editor by typing Regedit in search and pressing enter.

Removing the key from registry

Inside Registry editor navigate to: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Inside on right part, you will see all auto-start entries added by installed applications.

regirsty editor

Locate one that is causing issues by comparing its path with the path inside the task manager command line and delete the key. Once the key is deleted right-click on RUN on the left part and choose HKEY_LOCAL_MACHINE to quickly jump on that key location and repeat the process of key deletion if needed. HKEY_LOCAL_MACHINE will delete startup entry for all users and sometimes entry will not be present here since the application is not installed for all users or there are no other users on the machine.

After the procedure is finished, reboot your systems in order to apply changes.

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Fix Chrome ERR_BAD_SSL_CLIENT_AUTH_CERT
The Google Chrome browser checks the SSL Security Certificate of the website that you are trying to open. However, if Chrome is not able to check the certificate then you might encounter an error related to the SSL Certificates which you might face when browsing the web. This particular error is the ERR BAD SSL CLIENT AUTH CERT error which is caused by many factors such as the computer’s Time, Cached Data is corrupt, Date is out of sync, as well as third party software installed in your computer is the one that’s blocking the site and many more. The ERR_BAD_SSL_CLIENT_AUTH_CERT error might also be coming from the website’s end. It could be that the server is rejecting the certificate the client website is sending. The certificate might have already expired or the server may not trust its issuer – whichever the case may be, here are some options you can check out to fix the error.

Option 1 – Sync Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like the ERR_BAD_SSL_CLIENT_AUTH_CERT error. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.
  • Right-click on the Taskbar and click on the Adjust Date and Time option.
  • Next, click on the Sync Now button to synchronize the Date and Time with the Microsoft Servers.
  • Now make sure that the Time Zone that’s set on the same page is correct.

Option 2 – Try clearing the browser data

There are times when some data in the browser is conflicting with the loading of the website and triggers errors like ERR_BAD_SSL_CLIENT_AUTH_CERT. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 3 – Try to check and fix any possible conflicts with third-party programs

Third-party programs like internet protection software could be interrupting the connection and causing the error. For some unknown reason, your antivirus program or firewall might be detecting the webpage you are trying to open as malicious or with less credibility which is why it is blocking the browser from opening the website. To fix that, if you have third-party programs installed like VPN, security software, or any add-on, or firewall, you can disable them temporarily and see if it fixes the problem and you’re able to pull up the website. After a while, you have to enable them back and configure their settings so that the website won’t get blocked again.

Option 4 – Try enabling SSL 3 / TLS and disable QUIC Protocol

If you were using Google Chrome when you got the ERR_BAD_SSL_CLIENT_AUTH_CERT error, then you need to follow the protocol fixes for SSL3/TLS and QUIC which are usually some of the reasons that cause the SSL version / Cipher Mismatch. It also has a few fixes for Windows 10 computer where you can clear the certificates and make sure that your computer date and time is in sync with your time zone and so on. If you were using Edge or Internet Explorer when you got the error, then you have to follow the steps below.
  • Type “Internet” in the search box of your browser. After that, you should see the Internet Options from the search results.
  • Next, open the Internet Properties window and switch to the Advanced tab and then scroll down to the Security section.
  • From there, check the “Use TLS 1.1” checkbox as well as the “Use TLS 1.2” checkbox and then click OK to save the changes made.
  • Restart the browser.
On the other hand, if you were using Firefox when you go the error, here’s what you have to do.
  • Open Firefox and in the address bar, type “about:config” and hit Enter.
  • If a warning appears, just click on the “I accept the risk!” button to proceed.
  • Next, type in “TLS” in the search field and hit Enter.
  • Then look for “security.tls.version.min” and double click on it and set its integer value to 3 to force the protocol of TLS 1.3.
  • Now click OK and restart Firefox and do the same thing with SSL.

Option 5 – Try to update Google Chrome

You might also want to try updating your browser to its latest version and have it installed in your computer. After you install the update, check if you can now open the website you were trying to open earlier.

Option 6 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.
Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
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