Logo

Fix DISM Error: The scratch directory size ...

One of the most useful and powerful built-in utility in Windows 10 is the DISM tool. This tool can be used with the Command Prompt command line as well as for other purposes. However, it is not without flaws and there are times when you may encounter some issues while using it.

One of the problems you can get while using the DISM tool is the following error:

“The scratch directory size might be insufficient to perform this operation”

This kind of error in DISM occurs when the DISM command is executed from the Windows Recovery Environment due to the limited size permissions of a delivery where the operating is being performed. To fix this DISM error, you need to follow the instructions laid out below.

Step 1: First, tap the Win + R keys to open the Run utility and then type “cmd” in the field and tap Enter to open Command Prompt.

Step 2: Next, you have to specify a scratch directory that contains the Windows folder and to do that, you can either use the DIR command or the BCEDIT command. So in the elevated command prompt type and enter “dir” or “bcedit”.

Step 3: After that, you will see a list of folders inside the C: partition. Now you have to create a folder named “scratch” inside the partition. To do so, execute the following command:

mkdir C:Scratch

Note: The command you just entered will create a directory inside the root of the C: partition named Scratch.

Step 4: Now that you’ve created the Scratch folder, note that each time you run any of the DISM commands, you have to enter the following code snippet in them:

/ScratchDir:C:Scratch

 Note: For instance, if you are using the DISM tool to repair the offline Windows image, instead of executing the “Dism /Online /Cleanup-Image /RestoreHealth” command, you now have to execute the “DISM /Image:C: /ScratchDir:C: Scratch /Cleanup-Image /Restorehealth” command. And if you want to remove a selected installed update package, you can use the “DISM /image:C: /ScratchDir:C:Scratch /Remove-Package /PackageName:Package_for_RollupFix~31bf3856ad364e75~amd64~~16299.196.4.9” command. Keep in mind that the mentioned package is only an example. And lastly, you also have to replace the drive letter in the new code snippet when you execute the commands given above.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Increase your Internet Speed in Windows 10
If you are dissatisfied with your internet speed on your computer but do not want to shell out more money for a faster package or simply there is not a faster package, lay down and enjoy this article where we will go through some common practices and tweaks which will result in increasing your internet speed. Please note that this guide will not be able to go beyond the limits of your internet provider's physical speed, this guide is made you can squeeze the maximum from your existing plan and eliminate speed drops.
      1. Modify IRPStackSize

        Press ⊞ WINDOWS + R to open the run dialog keyboard with windows and r markedIn run dialog type RegEdit and press ENTER run dialog with regeditIn registry editor find HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters Right-click on Parameters> New> DWORD 32 Name it IRPStackSize and change the value to 32 Save and reboot your computer.
      2. Add a Default TTL

        Press ⊞ WINDOWS + R to open the run dialog keyboard with windows and r markedIn run dialog type RegEdit and press ENTER run dialog with regeditIn registry editor find a key Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters Right-click on Parameters> New> DWORD 32 Name it DefaultTTL and change the value to 64 Save and Reboot
      3. Close Background Applications which are using the internet

        If some applications are running in the background that are using the internet, your speed will be much lower. CLose them to gain speed.
      4. Modify the TCP1323Opts value

        Press ⊞ WINDOWS + R to open the run dialog keyboard with windows and r markedIn run dialog type RegEdit and press ENTER run dialog with regeditIn registry editor find a key Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters There should be a DWORD Value, TCP1323Opts, if not, then create it. Right-click on Parameters> New> DWORD (32-bit) Value. Double-click on it and change its value to 1 Save and reboot
      5. Scan system for Viruses and other malware

        Viruses and malware applications can not only slow your entire system, but they can also reduce your internet speed as well. Do a complete scan of your system to be sure you do not have any malicious software on it.
Read More
Fix missing files in Recycle bin
Have you ever deleted a file by mistake? Do not feel bad, we all have, but what if you deleted the file by mistake and then you went to Recycle bin to restore it only to find out that the bin is empty? If you experienced this kind of issue then you know how unpleasant and frustrating it is but do not worry, we are here to help and provide you with solutions to this problem and hopefully get your file back. Follow the next steps from first to last since they are organized in a way to minimalize the permanent deletion of lost files.
  1. Refresh Recycle bin view

    If you spend any amount of time on this site reading through articles, you know I am a big fan of simple and effective solutions and there is nothing simpler than a single press of a button. Open your recycle bin and press F5 to refresh view or right-click anywhere inside and choose refresh. If your file does not appear with this method go to the next step.
  2. Set Windows to show hidden system files

    In order for this to work first, you will need to open File Explorer by pressing ⊞ WINDOWS + E Keyboard with windows and e markedWhen File Explorer opens go to VIEW > OPTIONS. Inside options select “Show hidden files, folders, and drives”, uncheck “Hide protected operating system files (Recommended)”, and click APPLY > OK Go to the recycle bin and check to see if files have managed to show up.
  3. Check if Don't move the file to the recycle bin is enabled

    Right-click on recycle bin and choose properties, under properties, there is the option that says Don’t move files to the Recycle Bin, Remove files immediately when deleted. This option is not selected by default, but it could be turned on by someone else or by mistake. If you see that this option is enabled sadly your file is gone and you will have to get the file back by using some third-party undelete application, uncheck this option to prevent future deletion of files by mistake.
  4. Increase recycle bin size

    This will not help you to get your file back sadly but it will help you in storing more files in recycle bin. This is helpful since if you reach your recycle bin limit all further files will be permanently deleted and not been able to get them back. So by increasing bin size you will have more space for deleted files to be saved. To do that, right-click on Recycle Bin, select Properties. Now, increase the Maximum size from the Custom size option, and click Apply and OK.
  5. Reset recycle bin

    To reset and fix corrupted recycle bin do the following: Press ⊞ WINDOWS + X to open the secret Windows menu and click on command prompt (admin) keyboard with windows and x markedIn the command prompt type in the following: rd /s /q C:\$Recycle.bin Reboot your system
Read More
Cortana Web Preview is not working in Windows
Recently, a lot of users experience issues after the Windows 10 v1903 upgrade and one of them is that the Cortana Web Preview is not functioning like it’s supposed to. Even though Microsoft has already replaced the unified search where you no longer have to use Cortana, it is still undeniably useful and is packed with some great features, one of which is the Web view. Each time you type a search query, it will open a web view where you can see the results using Bing. However, some users reported experiencing some issue wherein the web view does not show anything and appears to be broken and users have to click on the Open in Browser link. Thus, if you are one of the users who experience the same problem, then this post is for you – it will guide you on what you can do if the web preview in Cortana is not working on your Windows 10 device. To fix the Web Preview issue in Cortana, you can try to restart Cortana or reset it using the Windows Settings app or change the Search filter level. You could also try to run the Windows Store App troubleshooter or re-register or reinstall Cortana. For more details refer to the options provided below.

Option 1 – Try to restart the process of Cortana

There are times when the running process of Cortana might encounter an error and breaks a particular component of the whole service so the first thing you can do is to restart Cortana’s process in the Task Manager.
  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • Next, go to the Processes tab and look for Cortana’s entry.
  • Once you find it, right-click on it and select the End task option.
  • Afterward, open Cortana again and see if it fixes the web view problem or not.

Option 2 – Try changing the search filter level

The next thing you can do to fix the Web View is to change the search filter level. All you have to do is go to Settings > Search and change filter level and from there, modify the search filter level and then see if it fixes the problem.

Option 3 – Run the Windows Store App troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Web Preview problem in Cortana. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
  • Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 4 – Try to reset Cortana via Settings

  • Launch the Windows 10 Settings app and go to Apps > Apps & Features.
  • Next, look for the entry of Cortana on the right-side panel and select it.
  • After that, select the Advanced options and then select the Terminate button under the Terminate section.
  • Once done, click on the Reset button under the Reset section.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.

Option 5 – Try to re-register and reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.
  • First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
  • Next, type the following command and hit Enter to execute it:
Set-ExecutionPolicy Unrestricted
  • After that, execute this second command to reinstall Cortana:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
  • Restart your computer and check if the Web Preview in Cortana is now working.
Read More
MS Visual C++ Runtime Library Error

Microsoft Visual C++ Runtime Library Error

Fix Microsoft Visual C++ Runtime Library Error, Microsoft Windows operating system supports a form of shared libraries that are known as DLL (Dynamic-link libraries). These are also known as code libraries that are used by multiple processes while one copy is loaded into memory. Runtimes are also code libraries that are loaded by applications when the application is called to run on the system. The most common runtime libraries that are used today are Visual C++ Runtime Library and Java Runtime Environment. These libraries are practically used for nearly every single application you run on your system. Therefore it is very important that these libraries are in good working order. Microsoft Visual C++ Runtime Library Error occurs when this runtime library becomes corrupted. When Microsoft Visual C++ Runtime Library Error occurs, the applications powered by this runtime library fail to run smoothly, resulting in locking you out of those applications and hampering your ability to work on them. Generally speaking, this error indicates system instability and poor PC maintenance. If this error is not fixed timely it can expose your system to serious PC damages like system freeze, crashes, and data loss.

Solution

Restoro box imageError Causes

Microsoft Visual C++ Runtime Library Error is triggered for numerous reasons. These include:
  • Poor program installation
  • Disk fragmentation
  • Missing and damaged .dll files
  • Registry corruption
  • Malware invasion
In a nutshell, it can be said that the deep-rooted cause of the Microsoft Visual C++ Runtime Library Error is the registry. All the causes listed above are associated with the registry. For simplification, the registry is the main database of your system that stores all the activities executed on the computer in the RAM, the hard disk. This includes both the important data and junk files such as temporary files, internet history, bad registry keys, invalid registry entries, and also the files from the uninstalled programs. If these files are not removed from the registry frequently, it overloads the hard disk and leads to obscure error message displays on your system like the Microsoft Visual C++ Runtime Library Error as warning signs. Sometimes, rebooting the system may fix the Microsoft Visual C++ Runtime Library Error. However, this is temporary. Error message pops again after some time. So, instead of seeking out a temporary solution, it is advisable to look for a solution that can repair this error for the longest time.

Further Information and Manual Repair

There are two ways to fix the Microsoft Visual C++ Runtime Library Error code. One is to reinstall the Visual C++ runtime libraries. This can be a complex task if you are not a computer programmer or technically sound. However, the second way, or let’s just say the best and easiest way to resolve this problem is to download Restoro. This is truly an easy way as it requires no technical expertise or programming knowledge to repair the Microsoft Visual C++ Runtime Library Error. Restoro is an advanced, user-friendly, and multi-functional repair tool integrated with profound powerful utilities like an intuitive registry cleaner, system stability scanner, and anti-virus. It has a smooth interface, easy navigation, and a simple layout making it easy for users and even novices to operate it to resolve the Microsoft Visual C++ Error in seconds. The registry cleaner scans your entire PC for registry issues. It wipes out all the invalid, unnecessary, and obsolete files clearing up your disk space. In addition to this, it repairs fragmented disks, damaged .dll files (runtime code library), and repairs the registry. Along with these benefits, Restoro also functions as a system optimizer thus boosting the performance of your system. It can be downloaded by all PC Windows users as it is compatible with all Windows versions. Click here to download Restoro on your PC to resolve the Microsoft Visual C++ Runtime Library Error code and to ensure optimum PC performance and health.
Read More
What to do if Windows 10 Disk Management is not working
The Disk Management tool in Windows 10 is a built-in tool that contains a user interface used to manage disk partitions to administrators of the computer. There are lots of instances when you have to change the size of the hard disk partition or reduce the size and so on. This is where the Disk Management tool comes in. It’s useful as the command line interface can be quite confusing and risky for some users. However, there are cases when this tool stops working. A proof of this the reports submitted recently by some Windows 10 users. Based on the reports, the Disk Management does not load or respond. If you are having the same problem, read on as this post will give you some suggestions on what you can do to resolve the problem.

Option 1 – Try restarting the Disk Management Service

  • Tap the Win + R key combination to open the Run dialog box.
  • Then type “services.msc” in the field and hit Enter or click OK to open the Windows Services Manager.
  • Next, scroll down in the service list until you see the Virtual Disk Service. Double click on it to open and then select Automatic.
  • Click on Apply and OK to save the changes made.
  • If it hasn’t started yet, you can just click on the Start button to start the Service. The Virtual Disk service provides management services for disk, volumes, file systems as well as storage arrays.
  • Now save all the changes you’ve made and restart your computer. Then check if you can now use the Disk Management tool without any problem.

Option 2 – Try using the System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing some issues with the Disk Management tool. To run the SFC command, follow the steps given below.
  • Boot your PC into Safe Mode.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Try using the DISM tool

Aside from the System File Checker, the DISM tool can also help you resolve the issue with the Disk Management tool. It helps in restoring the health of your computer.
  • Open the Command Prompt as admin.
  • Then type in this command: Dism /Online /Cleanup-Image /RestoreHealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try using Diskpart and Fsutil

If both the System File Checker and DISM tool didn’t work, you can use command-line tools like diskpart and fsutil. These command-line tools are powerful but you need to be careful especially if you’re not that familiar with using them. However, it’s recommended that you have somebody who knows if you’re really inexperienced with this kind of stuff.
Read More
Fixing the No Audio Output Device is Installed
If you suddenly encountered an error that says, “No Audio Output Device is installed” on your Windows 10 computer, worry not for this post will guide you on how exactly you can fix the problem. There are several possible reasons why this error pops up. It could be due to a recent Windows 10 update you’ve installed, or it could be due to a corrupted or outdated audio driver, and so on. There are several potential solutions to this error. You can try running the built-in Audio Playing troubleshooter or update or uninstall the Audio driver. You could also try to update the Intel Smart Sound Technology Audio Control driver, as well as contact support for your laptop or computer. For more details, refer to each one of the provided options below.

Option 1 – Try to run the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the “No Audio Output Device is installed” error. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 2 – Try to update the Audio driver

If the error has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.
  • Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
  • Expand the section of the Sound, video, and Game Controllers.
  • And then from the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 3 – Try removing and reinstalling the sound card

If option 1 didn’t work, you can also try to remove and reinstall the sound card of your computer to fix the high-pitched sound coming from your computer’s speakers.
  • To get started, tap on the Windows key + R to pull up the Run box.
  • Next, type in “MSC” in the box to open the Device Manager.
  • After opening the Device Manager, go to the “Sound, video, and game controllers” option then right-click on the sound card.
  • Finally, click on Uninstall and tick the box with a label that says, “Delete the driver software for this device” and close the Device Manager.
  • Restart your computer and check if the problem’s fixed or not.
Note: After you restart your computer, the system should reinstall the speaker automatically. But if it does not reinstall, you can follow the aforementioned steps again to go to the Device Manager. From there, go back to “Sound, video, and Game Controllers” and right-click on the sound card. After that, enabling the sound card and restart your computer once more. That should fix the problem.

Option 4 – Try updating the Intel Smart Sound Technology Audio Control driver

If the three options given above didn’t fix the error, you might want to try updating the Intel Smart Sound Technology Audio Control driver. To do so, follow these steps:
  • Tap the Win + X keys and select the Device Manager option from the menu.
  • Next, scroll down and click on the System Devices option and select the “Intel Smart Sound Technology Audio Control” option.
  • Then right-click on it and select the “Update driver” option.
  • After a couple of seconds, the wizard will look for an available driver and will automatically update it.
  • Restart your computer and see if the error is now fixed.
Read More
Headphone jack is not working on a laptop
In some cases, a couple of Windows 10 laptops, especially the newer ones that run the NVIDIA RTX series GPUs have been experiencing some problems, particularly with their headphone jacks which seem to be malfunctioning even though the internal speakers works just fine. And despite having all the drivers updated to their latest versions, the problem still occurs. According to security experts, this kind of problem occurs on laptop computers that are manufactured by MSI and since there is still no workaround or reliable fix released by the company, in this post you will be guided on how you can resolve the problem with the headphone jack. So if you are using a laptop made by MSI and are experiencing the same issue, then you’ve come to the right place. There are several potential fixes you can check out to resolve the problem, you can try to force reboot your computer or clean your headphone jack and then plug it back in properly. In addition, you could also try to update your Audio drivers or set your headphone as default. For more information, follow each one of the given options below.

Option 1 – Try to force reboot your computer

The first thing you can do is to force reboot your computer as this simple fix could help in fixing the problem. This option is quite simple, just make sure that before you do it, you have to save all your work.
  • First, turn on your computer and press and hold the power button for at least 30 seconds. You might notice the screen flashing or making any changes, just ignore it.
  • After that, plug out and plug in your computer and automatically turn it on.
  • Once done, check if the headphone jack is now working fine.

Option 2 – Try to clean the headphone jack and plug it properly

The next thing you can do to fix the problem is to clean your headphone jack and plug it back in properly. Make sure that you use a cotton swab in cleaning the headphone jack as there are instances where some dust might have settled in the port which results in issues like your headphone jack no working.

Option 3 – Try to update, rollback or reinstall the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.
  • Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating or reinstalling the Audio driver didn’t work, you can go to the website of MSI and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try to set the headphone as the default device manually

There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:
  • First, right-click on the volume icon located on the system tray.
  • Next, select the Open sound settings option to open the Sound section in the Windows 10 Settings app.
  • From there, select the Control Panel for Sound on the rightmost column. This will open a new mini window.
  • After that, select your headphone under the Playback tab and click on the Set default button.
  • Once done, click on Apply and then OK buttons to save the changes made.

Option 5 – Try to run the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the headphones. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10.
Read More
What to do if Google Drive Unable to Connect
As you know, the Google Drive service is a Backup and Synchronization service provided by Google. It was launched way back in April 2012 which provides users with the options to synchronize, store and share files by uploading them to Google’s servers where they stay until they are deleted personally by the users and can be accessed anywhere using the Google Account that’s used to upload them. Recently, a lot of users reported that they were unable to connect to Google Drive from their Windows 10 computers. This kind of problem has been noticed in the middle of the upload process and can be seen at times after the app launches. If you also experience the same issue, then you’ve come to the right place as this post will guide you in fixing it. There are a lot of possible reasons why this kind of problem occurs. It could be that the app was not able to launch properly or the internet got disconnected when the app was about to launch. It is also possible that the Firewall has blocked the app from connecting to the internet or that the antivirus program is preventing the app from making contact with its database. Aside from that, it is possible that the account you are using on your computer is preventing Google Drive from connecting to the internet due to some configuration errors. Follow the suggestions provided below to fix the connection issue with Google Drive.

Option 1 – Configure the Firewall

As mentioned, the Windows Firewall might be blocking the app from contacting its database so, in this option, you have to allow Google Drive through the Firewall. To do so, follow these steps:
  • In the Windows Start Search, type “firewall” and click on the “Allow an app or feature through Windows Firewall” option from the search results.
  • After that, you will see a list of apps, and here, click on the “Change Settings” button.
  • Next, scroll down and make sure to check both the “Public” and “Private” options for Google Drive.
  • Now click on Ok to save the changes made and then try to launch Google Drive again.

Option 2 – Try to launch Google Drive again

Google Drive might have not launched properly that’s why it can’t connect to its servers so you can try to launch it again and see if it helps.
  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • Next, go to the Processes tab and click on the “View” option located at the top.
  • After that, uncheck the “Group by Type” option and click on the “Google Drive Sync” from the list of processes.
  • Then click on the “End Task” option and close the Task Manager.
  • Launch Google Drive again and see if the issue is now resolved.

Option 3 – Temporarily disable third-party antivirus

Aside from Firewall, antivirus programs, especially the third party ones, are also known to block files applications the instant it detects a threat to the system. Thus, your antivirus program might be the reason why you can’t download anything on your Windows 10 computer. To fix this, you can try to disable the antivirus program on your computer in the meantime and then try to launch Google Drive again. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 4 – Try to create a new account

There are times when a certain configuration for a user account might be blocking some elements of the Google Drive app. In such cases, you can try to create a new account to fix the problem.
  • Click on the Windows key and then click on the icon for Settings.
  • From there, click on the Accounts button and select the “Family & Other People” option from the left pane.
  • Next, click the “Add someone else to this PC” option.
  • After that, click on the “I don’t have this person’s sign-in information” option and select the “Add a user without a Microsoft Account” setting.
  • Type in the credentials for the new account you are creating and click on Next.
  • After the account is created, click on the account and then select the “Change account type” option.
  • Click on the drop-down menu and select the “Administrator” option and then click on OK.
  • Now sign out of the current account and sign in to the new one and then open Google Drive again.
Read More
Activision Blizzard Sued by California
blizzard hqFollowing a two-year investigation by the California Department of Fair Employment and Housing, the state has filed a lawsuit against Activision Blizzard for fostering a "frat boy" culture in which female employees are allegedly subjected to unequal pay and sexual harassment. As reported by Bloomberg, Activision Blizzard is being accused by the state of California of discriminating against female employees at nearly all levels of employment, including in regards to compensation, promotion, assignments, and termination. The state alleges Activision Blizzard’s leadership has failed to address any of these outstanding issues or prevent them from occurring within the workplace. You can read the full details of the lawsuit here. The suit, filed Tuesday in the Los Angeles Superior Court, says Activision Blizzard, which is made up of about 20 percent women, assigns women, and women of color, to "lower paid and lower opportunity levels" with lower starting pay for similar work as their male counterparts. The documents also accuse Activision Blizzard of fostering a "pervasive 'frat boy' workplace culture in the office. Male employees are said to drink "copious amounts of alcohol" as they make their way through cubicles and "often engage in inappropriate behavior toward female employees." Male employees are said to come to work hungover, play video games during work "while delegating their responsibilities to female employees, engage in banter about their sexual encounters, talk openly about female bodies, and joke about rape." The lawsuit also cites one particular incident where a female employee, who was already subjected to intense sexual harassment at the company, committed suicide during a work trip with a male supervisor who allegedly brought inappropriate, sexual items with him on the trip. The lawsuit is asking for an injunction that will force Activision Blizzard to comply with workplace protections, as well as deliver unpaid wages, pay adjustments, back pay, and lost wages and benefits for female employees.

An Activision Blizzard spokesperson sent the following statement in response to the allegations:

We value diversity and strive to foster a workplace that offers inclusivity for everyone. There is no place in our company or industry, or any industry, for sexual misconduct or harassment of any kind. We take every allegation seriously and investigate all claims. In cases related to misconduct, the action was taken to address the issue. The DFEH includes distorted, and in many cases false, descriptions of Blizzard’s past. We have been extremely cooperative with the DFEH throughout their investigation, including providing them with extensive data and ample documentation, but they refused to inform us what issues they perceived. They were required by law to adequately investigate and to have good faith discussions with us to better understand and to resolve any claims or concerns before going to litigation, but they failed to do so. Instead, they rushed to file an inaccurate complaint, as we will demonstrate in court. We are sickened by the reprehensible conduct of the DFEH to drag into the complaint the tragic suicide of an employee whose passing has no bearing whatsoever on this case and with no regard for her grieving family. While we find this behavior to be disgraceful and unprofessional, it is, unfortunately, an example of how they have conducted themselves throughout the course of their investigation. It is this type of irresponsible behavior from unaccountable State bureaucrats that are driving many of the State’s best businesses out of California. The picture the DFEH paints is not the Blizzard workplace of today. Over the past several years and continuing since the initial investigation started, we’ve made significant changes to address company culture and reflect more diversity within our leadership teams. We’ve updated our Code of Conduct to emphasize a strict non-retaliation focus, amplified internal programs and channels for employees to report violations, including the “ASK List” with a confidential integrity hotline, and introduced an Employee Relations team dedicated to investigating employee concerns. We have strengthened our commitment to diversity, equity, and inclusion and combined our Employee Networks at a global level, to provide additional support. Employees must also undergo regular anti-harassment training and have done so for many years. We put tremendous effort into creating fair and rewarding compensation packages and policies that reflect our culture and business, and we strive to pay all employees fairly for equal or substantially similar work. We take a variety of proactive steps to ensure that pay is driven by non-discriminatory factors. For example, we reward and compensate employees based on their performance, and we conduct extensive anti-discrimination training including for those who are part of the compensation process. We are confident in our ability to demonstrate our practices as an equal opportunity employer that fosters a supportive, diverse, and inclusive workplace for our people, and we are committed to continuing this effort in the years to come. It is a shame that the DFEH did not want to engage with us on what they thought they were seeing in their investigation.

Conclusion

We will see how things work out, but I am not too optimistic for Activision Blizzard, truth to be told these reports are really bringing up some disturbing news on the sunlight. I just hope that all responsible will be brought to justice.
Read More
How to Fix win32kfull.sys BSOD Error in Windows 10
The win32kfull.sys file is one of the kernel-mode device drivers in your Windows 10 operating system. In case you don’t know, there are two kinds of device drivers – the first ones are the normal drivers that communicate between your hardware and the operating system while the second ones are the kernel-mode drivers. The latter is necessary for booting your OS. And there are times when you encounter the win32kfull.sys error while booting your PC. Here’s the full context of the win32kfull.sys error:
“SYSTEM_SERVICE_EXCEPTION (win32kbase.sys) APC_INDEX_MIXMATCH PAGE_FAULT_IN_NONPAGED_AREA”
This error could be caused by corrupted or outdated drivers with incomplete files or it could be caused by some driver or software installed on your computer. To fix this error, here are some troubleshooting options you need to check out.

Option 1 – Try updating all the Drivers

As pointed out, the win32kfull.sys error can be due to outdated or corrupted drivers that are not compatible with your hardware. These drivers include but are not limited to display, network, sound, hard drive, and more. If you are not able to access the internet, you can just manually download the update using another PC. To update your drivers, here’s what you need to do:
  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it. After that, you could also check if there’s a new update of the game you’re getting the issue of the black bar.

Option 2 – Identify and uninstall problematic programs by putting your PC in a Clean Boot State

One of the main causes of BSOD errors like win32kfull.sys is a problematic program that could clash with your existing operating system as well as computer architecture. There are tons of programs that are either incompatible or conflict with the existing drivers or software in your system. To identify such programs, you need to put your PC in a Clean Boot state. How? Follow these steps:
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:
  • From the “Start” menu, go to System Configuration.
  • After that, switch to the General tab and click the option for “Normal Startup”.
  • Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
  • Then find and click “Enable all” and if prompted, you have to confirm.
  • Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
  • Restart your PC when prompted.
Once you have identified the program causing the problem, uninstall it right away from your Control Panel.

Option 3 – Perform an SFC scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the win32kfull.sys error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status