Fixing corrupted system files in Windows

Windows has a lot of built-in tools that help you fix tons of system-related issues. One of them is the System File Check which is the tool you can use to conveniently replace potentially corrupted or missing system files with good ones. But what happens when it does not work? Well, you’ve come to the right place as in this post, you will be guided on how you can replace a corrupted single Windows system file manually with a known good copy of the file if the System File Checker scan is not working.

When you encounter this issue with the System File Checker, it will be unable to replace the corrupted system files and returns an error message instead. And so to fix and replace corrupted system files in your Windows 10 computer without the help of System File Checker, you can refer to the instructions provided below.

Step 1: First, you need to open the log files listed below and identify which particular file has been corrupted:

  • %userprofile%Desktopsfcdetails.txt
  • Log %WinDir%LogsCBSCBS.log

Step 2: You will see all the details on the given log files. Once you find out the name and the path of the file, you have to take ownership of this corrupted system file.

Step 3: To take ownership of the corrupted file, you need to pull up Command Prompt by tapping Win + R keys on your keyboard and then type “cmd” and tap Enter.

Step 4: After opening Command Prompt, type and enter the command below to execute it:

takeown /f FileNameAndPath

Note: In the given command, “FileNameAndPath” represents the name and the path of the corrupted file. For instance, the corrupted file is named “wuapi.dll”, then you need to type “takeown /f C:/Windows/System32/wuapi.dll”

Step 5: Next, you need to grant administrators full access & control to the corrupted file and you can do that via Command Prompt again.

Step 6: In the elevated Command Prompt, type and enter the following command to execute it:

icacls FileNameAndPath /GRANT ADMINISTRATORS:F

Note: We’re going to use the wuapi.dll again as an example. So the command should be like this: icacls “C:/Windows/System32/wuapi.dll /grant administrators: F”.

Step 7: Now all that’s left to do is replace the corrupted system file with a good copy from a trusted source. Once you have a copy, open an elevated Command Prompt again and execute the following command:

copy NewFileLocation FileNameAndPath

Note: In the command given above, the “NewFileLocation” is the location where you have saved the copy of the file. For instance, if you’ve saved it on your desktop, this is how it should look: “copy C:/Users/<username>/Desktop/wuapi.dll C:/windows/system32/wuapi.dll”

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Computer gets stuck on Preparing to configure
If you suddenly find your Windows 10 computer stuck on the “Preparing to configure” screen for quite a long time now after you run Windows Update, read on as you will be guided on how you can fix that issue in this post. During an update process, there’s a lot of things that go on in the background which is why Windows Updates take quite a while before it finishes. It can be at 25%, 50%, or even 100% but the only message you’re going to see on your screen is the “Preparing to configure Windows, Don’t turn off your computer”. However, if you notice that the Windows Update is taking a longer time than it’s supposed to, the first option is to wait some more but if it’s still the same, then there’s definitely something wrong. This kind of issue occurs when Windows Update fails to configure in short correctly download and install the update. When this happens, it will revert all the changes which are why you were advised to wait for a couple of hours. There are two possibilities why your computer is stuck on the “Preparing to configure Windows, Don’t turn off your computer” screen. The first one is that the Windows 10 operating system is installing any updates. The second one is when the user profile takes time to load or encounters an error. There are several options you can try to fix the problem. You can try running System Restore or boot your computer in Safe Mode or repair the corrupted profile via Registry Editor. You might also want to try using installation media to boot and repair your computer if the other options didn’t work.

Option 1 – Perform System Restore

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
Note: If you can’t boot into the desktop of your computer, you can run System Restore in the Advanced Startup Options by following these steps:
  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.
  • Once it’s done, restart your computer.

Option 2 – Boot your computer in Safe Mode

You can try to tap the F8 key if you have it enabled in your Windows 10 computer, as you start your system to boot into Safe Mode. Once your computer is in Safe Mode, you can access the Start Menu and the Mouse and Keyboard. Aside from that, you can also access your files and other built-in tools in Windows such as Command Prompt, PowerShell, Computer Manager, Device Manager, Event Log Viewer, and many more. On the other hand, if you haven’t enabled the F8 key, you can just go to the Advanced Startup options to boot your computer into Safe Mode. Once you’re there, select Troubleshoot > Advanced Options > Startup Settings > Restart > Tap the number 4 key. After that, your computer will restart in Safe Mode. If you want to reboot into Safe Mode with Networking instead, you can tap the number 5 key and for Safe Mode with Command Prompt, tap the number 6 key. Once your computer is in Safe Mode, you can use any of the built-in tools to restore your computer or troubleshoot the problem that’s causing your computer to get stuck at the “Preparing to configure” screen.

Option 3 – Try to repair your corrupted profile via Registry

In this third option, you can try to repair the corrupted profile using the Registry but before you proceed, take note that you can only try this if you can boot into your desktop and if you can, make sure to create a System Restore Point and then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter or click OK to open the Registry Editor.
  • Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
  • Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
  • You should know which of the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
  • After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
  • Exit the Registry Editor and restart your computer to apply the changes made.

Option 4 – Try to use installation media to boot and repair your computer

Another thing you can try to resolve the issue is to use the Windows installation bootable media so you can boot and repair the operating system. To use it, follow these steps:
  • You need to first create an installation media which has the dame version of the operating system installed in your computer.
  • After that, once you reach the Install Windows screen, click on the “Repair your computer” link.
  • Wait until the repair is completed and then shut down your computer
  • Now once your computer has restarted, check if it can now boot properly.
Read More
Could not connect to the System Event
Could not connect to the System Event explanation: Although logging into a Windows 10 computer may seem like a simple process, it’s actually not since the Windows operating system has built a mechanism in a way that any third party or malware intervention would not compromise access to the system. This mechanism is supported by numerous services, functions, and DLL files. And Microsoft has been taking this security to a whole new level with the introduction of Windows Hello. Recently, a number of users reported getting the “Windows could not connect to the System Event Notification Service service. Please consult your system administrator” error when logging into their computers. While some users also reported that although they can log in, they encounter the same error message from the Notification area. There are several options you can check out to resolve the error. You have to check the status of several Windows Services and make sure that they are running. You also have to reset Winsock as well as run the System File Checker scan.

Option 1 – Check for certain Windows Services

  • First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
  • Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
  • After that, you will see a list of services and from there, look for the following Windows Services:
    • DHCP Client
    • System Event Notification Service
    • Windows Font Cache Service
  • Now make sure that the Startup Type of each service is started and running.

Option 2 – Try resetting the Winsock drivers

  • In the Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • After opening Command Prompt, execute this command: netsh winsock reset
Note: If you are using IPv4, execute the “netsh int ipv4 reset” instead. On the other hand, if you are using IPv6, execute the “netsh int ipv6 reset
  • Now exit Command Prompt and see if the error is now fixed.

Option 3 – Try running System File Checker or SFC scan

You could also run System File Checker or SFC scan to fix the BSOD error. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your PC.
Read More
How to Fix msrtn32.exe error or high CPU usage
If your Windows 10 computer slows down, the first thing you can do is to check the status of the resource usage in the Task Manager. In such cases, it shoots up to even 1000% which causes the system to either hang or freeze since some programs are using a major chunk of system resources. And this is the case with msrtn32.exe. Msrtn32.exe is a malicious file that may try to steal your digital currency. It can get installed on your computer when you install a browser plugin or extension that can modify the default settings of browsers, the content of web pages, search results, as well as display tons of intrusive ads. So if you see msrtn32.exe under the Processes tab of the Task Manager If you see msrtn32.exe under the Processes tab of your Task Manager, refer to the suggestions given below to get rid of it and restore your computer’s normal function. Before you proceed, take note that this executable file is found in the following location:
C:/Program Files(x86)msrtn32

Option 1 – Delete the folder where msrtn32.exe is located

The first thing you can do is to go to C:/Program Files(x86)/msrtn32. From there, look for the malicious executable file and delete its folder. If you are not able to delete the folder, make sure that you’re logged in as administrator and then try again.

Option 2 – Try scanning your computer using Windows Defender

Since you are dealing with a malicious file, if you weren’t able to delete the folder where the file is located, you can scan your computer using the built-in Windows Defender program and then eliminate the malicious file. Follow the steps below to do so:
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
Read More
PUP - Driver Pro complete removal guide

Driver Pro Description

DriverPro is a program developed by PC Utilities Pro. This program is often found bundled in other installations.

From the author: PC Utilities Pro is a leading software development company founded in 2009. As a group of young enthusiastic programmers, we constantly strive in creating powerful, yet easy-to-use solutions that would enable even the most basic computer users to keep their PCs running like new.

When installed, DriverPro will add registry entries for the current user that allow it to run each time to computer is started. It will also add a scheduled task in Windows, that allows it to run at various times. The optimizing nature of the application allows it to access any file and information on your computer without your knowledge.

Multiple anti-virus programs have marked this application as a Potentially Unwanted Program, and it is not recommended to keep it on your computer.

About Potentially Unwanted Applications

Have you ever discovered an unwanted program running on your PC and wondered exactly how the heck it got there? A PUA / PUP (potentially unwanted application / potentially unwanted program) is a software program that comes bundled with freeware/shareware and you agree to install on your computer. These are programs you certainly don’t want on your computer since it doesn’t provide any useful service. Despite being regarded very dangerous, PUPs aren’t necessarily computer viruses or malware What makes a PUP different from malware is the fact that whenever you download one, you are doing it with your consent – though in most instances unwittingly and unwillingly. PUPs might not be malware but still, they’re harmful programs to your computer. At best, these unwanted applications provide hardly any benefit, and at worst, they could be quite damaging to your computer.

What do PUPs do on your computer, really?

Most Potentially Unwanted Programs will come in the form of adware, which typically aims to exhibit numerous irritating pop-up ads, banners, coupons, and bargains on websites you go to. PUPs that come as browser add-ons and toolbars are readily identifiable. They’ll track your online activities, redirect your search results to unsafe websites where spyware and adware can be downloaded, hijack your home page, and slow your internet browser down to a crawl. PUPs load up a dangerous bite if kept unchecked. They will often include things like information gathering program code which could gather and send your sensitive information back to 3rd parties. These are programs that don’t really do anything good for you; in addition to occupying space on the hard drive, they also slow down your PC, often alter settings without your authorization, the list of annoying features goes on and on.

Great tips on protecting yourself from unwanted software

• When setting up anything on your computer system, always study the fine print, like the license agreement. Don’t accept terms of use that are for bundled programs. • Only Use the “custom” or “manual” install method – and never blindly click Next, Next, Next. • Use an advert blocker/pop-up blocker; Install anti-malware products such as Safebytes Anti-malware. These software programs could establish a wall between the computer and cybercriminals. • Think twice before you decide to download any type of freeware or shareware. Just before adding a plug-in or web browser extension, think about whether it is really necessary. • Only download programs from the original providers’ websites. Avoid download portals because they use their very own download manager to pack extra programs along with the initial download.

Help! Malware Blocking Anti-virus Installation And Access To The Web

All malware is bad, but certain kinds of malicious software do a lot more damage to your computer than others. Some malware is meant to hinder or block things that you wish to do on your computer. It may well not allow you to download anything from the net or it will stop you from accessing some or all websites, particularly the anti-malware sites. So what you should do if malware prevents you from downloading or installing Safebytes Anti-Malware? Do as instructed below to get rid of the malware in alternate ways.

Get rid of malware in Safe Mode

The Windows operating system has a special mode known as “Safe Mode” where just the bare minimum required programs and services are loaded. In the event, the virus is set to load automatically when the PC starts, shifting to this mode may well prevent it from doing so. To start the computer into Safe Mode, press the “F8” key on the keyboard just before the Windows boot screen appears; Or right after normal Windows boot up, run MSConfig, check the Safe Boot under the Boot tab, and click Apply. After you restart into Safe Mode with Networking, you could download, install, and update the anti-malware program from there. Now, you are able to run the anti-virus scan to eliminate computer viruses and malware without any interference from another malicious application.

Switch to some other internet browser

Web-based viruses could be environment-specific, aiming for a particular internet browser or attacking particular versions of the browser. If you appear to have malware attached to Internet Explorer, then switch over to a different internet browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Run anti-virus from your USB drive

Another way is to download and transfer an anti-malware program from a clean computer to run a scan on the affected system. Adopt these measures to run the anti-malware on the infected computer system. 1) On a clean computer, download and install Safebytes Anti-Malware. 2) Plug the pen drive into the uninfected computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file format. 4) Select the USB flash drive as the location when the wizard asks you where you intend to install the software. Follow the activation instructions. 5) Remove the flash drive. You may now utilize this portable antivirus on the infected computer. 6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon. 7) Press the “Scan” button to run a full system scan and remove viruses automatically.

Detect And Remove Viruses With SafeBytes Anti-Malware

Want to download the very best anti-malware software for your laptop or computer? There are many applications available that come in paid and free versions for Microsoft Windows computers. A few are worth your money, but many aren’t. You need to pick a company that creates industry-best antimalware and has earned a reputation as reliable. Among few good programs, SafeBytes Anti-Malware is the strongly recommended software for the security-conscious end user. Safebytes is one of the well-established PC solutions firms, which provide this complete anti-malware software program. This software program can easily detect, remove, and protect your computer from the most advanced malware intrusions such as adware, spyware, trojan horses, ransomware, parasites, worms, PUPs, along with other potentially harmful software applications. SafeBytes anti-malware offers a plethora of advanced features that set it apart from all others. The following are some of the good ones: Real-time Protection: SafeBytes provides complete and real-time security for your personal machine. It will regularly monitor your computer for hacker activity and also gives users superior firewall protection. Best AntiMalware Protection: This deep-cleaning anti-malware program goes much deeper than most antivirus tools to clean out your computer system. Its critically acclaimed virus engine finds and disables hard to remove malware that hides deep within your PC. Web Protection: SafeBytes gives an instant safety rating about the web pages you are about to check out, automatically blocking unsafe sites and ensuring that you are certain of your safety while browsing the world wide web. Fast Scan: SafeBytes Anti-Malware has a multi-thread scan algorithm that works up to 5x faster than any other antivirus software. Very Low CPU and RAM Usage: This software program is not “heavy” on your computer’s resources, so you’ll not notice any overall performance problems when SafeBytes is operating in the background. Fantastic Tech Support Team: You will get 24/7 technical assistance to promptly resolve any issue with your security application.

Technical Details and Manual Removal (Advanced Users)

To remove Driver Pro manually, navigate to the Add/Remove programs list in the Control Panel and choose the offending program you want to get rid of. For web browser plug-ins, go to your web browser’s Addon/Extension manager and select the add-on you want to remove or disable. You may also want to reset your web browser settings, as well as clear your web browser cache and cookies. Lastly, check your hard disk for all of the following and clean your registry manually to remove leftover application entries after uninstalls. Please note that only professional computer users should try to manually edit the system files mainly because removing any single vital registry entry leads to a major problem or even a computer crash. Also, certain malware is capable of replicating itself or preventing its removal. Carrying out this in Safe Mode is suggested.
Files: %Program Files%\Driver Pro\Driver Pro.exe %UserProfile%\Desktop\Driver Pro.lnk %UserProfile%\Start Menu\Driver Pro\Driver Pro.lnk %UserProfile%\Start Menu\Driver Pro\Help.lnk %UserProfile%\Start Menu\Driver Pro\Registration.Lnk Registry: HKEY_CURRENT_USER\Software376694984709702142491016734454 HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run 13376694984709702142491016734454
Read More
Change Windows 10 Lock Screen Background
Hello everyone, I hope you are all doing well. Today we will be changing the Windows Lock Screen background. Changing the lock screen background is a very easy task and it can be done in a very short time. So let's jump right into it. The first thing you need to do is to press the Windows start button on the bottom left and then press settings. Windows 10 Star menu with marked settings iconOnce the settings screen appears, choose and click on Personalization. Windows 10 settings menu with marked Personalization groupInside personalization, click on the Lock Screen tab. Windows settings lock screenOn the right screen, under the picture, you will find Windows spotlight, click on it to bring a drop-down menu up. lock screen drop down menuYour choice is presented as a single picture for background or slideshow, a series of pictures that are going to be looped in a given time interval. If you would like just a single picture for your background, choose that and click on it. lock screen browse for picturesOnce you are in choose picture dialog, click on the browse button and navigate to the picture on your storage which you would like to have as a background. If however, you fancy slideshow as your lock screen background, click on the background drop-down menu and choose the slideshow. Next, click on add a folder and navigate to a folder where you have pictures that you would like to have as a slideshow for your Windows lock screen. lock screen add a folder option
Read More
How to Fix Chrome error 1603 & 0x00000643
If you encounter errors 1603 and 0x00000643 on your Windows 10 computer while trying to install or update your Google Chrome browser. Although most errors can be fixed by some simple troubleshooting steps, that is not the case for these two errors since they have pretty specific solutions. To resolve errors 1603 and 0x00000643 on your Chrome browser, here are some solutions you need to check out.

Option 1 – Try to run Microsoft Install and Uninstall Troubleshooter

Running the Microsoft Install and Uninstall Troubleshooter could help you fix errors 1603 and 0x00000643 in Chrome as well as the following issue in your Windows 10 computer:
  • Corrupted registry keys on 64-bit operating systems.
  • Corrupted registry keys that control the updated data.
  • Problems that:
    • Prevent new programs from being installed.
    • Prevent new programs from being installed.
    • Problems that block you from uninstalling a program through Add or Remove Programs (or Programs and Features) in Control Panel.
To use the Microsoft Install and Uninstall Troubleshooter, refer to the given steps below.
  • First, right-click on the downloaded MicrosoftProgram_Install_and_Uninstall.meta.diagcab file and run it with administrative privileges.
  • Next, it will offer you two scenarios to troubleshoot namely, “Installing” or “Uninstalling” and you have to select Installing to resolve the current errors.
  • After that, it will show you a list of available programs on your computer. From there, select Google Update Helper and then click Next.
  • It will then start to troubleshoot the problem and will automatically apply the fixes for you. It will offer you to uninstall Chrome if it turns out that it’s the root cause of the problem.
  • After that, you need to download Google Chrome again and then reinstall it.

Option 2 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.

Option 3 – Try running the Chrome Cleanup tool

You might want to run Google Chrome’s built-in Malware Scanner & Cleanup tool as it could also help in getting rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and anything else that might overtake the network and could affect the performance of the browser.

Option 4 – Try to run the Network Troubleshooter

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 5 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
Read More
How to Fix athwbx.sys Blue Screen error
Athwbx.sys or the Qualcomm Atheros driver file is known to trigger several Blue Screen of Death errors. This occurs when the driver gets corrupted or when the operating system is unable to access or find it. In addition, bad sectors in the hard disk or RAM can also cause BSOD errors. The athwbx.sys file is known to cause the following BSOD errors listed below:
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (athwbx.sys)
  • STOP 0x0000000A: IRQL_NOT_LESS_EQUAL (athwbx.sys)
  • STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED (athwbx.sys)
  • STOP 0×00000050: PAGE_FAULT_IN_NONPAGED_AREA (athwbx.sys)
  • Your PC ran into a problem and needs to restart. You can search online later for this error: athwbx.sys
Before you proceed with the troubleshooting tips given below, you might want to try performing System Restore as it could resolve Blue Screen errors caused by the athwbx.sys file. To run System Restore, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first.

Option 1 – Try recreating the athwbx.sys file

The first thing you can try is to recreate the athwbx.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.
  • Boot your Windows 10 PC in Safe Mode.
  • Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
  • From there, look for the file named sys and rename it to athwbx.old.
Note: As you can see, the file’s extension has changed from .sys to .old.
  • Now restart your computer and check if the athwbx.sys Blue Screen error is now fixed.

Option 2 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the athwbx.sys Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.

Option 5 – Run the Memory Diagnostic Tool

Running the Windows Memory Diagnostic tool in Windows 10 might also help you in fixing the athwbx.sys Blue Screen error. Refer to the steps below on how to run this tool:
  • Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like athwbx.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
Read More
Fix The group or resource is not in the ...
A couple of Windows 10 users recently reported getting an error that says, “The group or resource is not in the correct state to perform the requested operation” while opening UWP Applications as well as accessing the File Explorer. You can encounter this kind of error mostly on File Explorer, Microsoft Store application, and other UWP applications. This indicates that this error occurs during both the Windows Classic Application and the Universal Windows Platform Applications. There are several ways to fix this error. You can try to run a System File Checker scan, or run the DISM tool or the Program Compatibility troubleshooter or Windows Store Apps troubleshooter or try to reset or reinstall Windows 10 or the affected application that's not working. However, before you do any of these troubleshooting tips, you can try to perform System Restore first as it could undo the changes you’ve made in the system which might have caused the error.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore wasn’t able to fix the error, then you can refer to each one of the following options.

Option 1 – Try to use the DISM tool

You might want to repair potentially corrupted files in your system as having them could also trigger the “The group or resource is not in the correct state to perform the requested operation”. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the DCOM error is now fixed.

Option 2 – Run the System File Checker Scan

Aside from the DISM tool, you can also run a System File Checker scan. It is another built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the error. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your computer.

Option 3 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job. In addition, you can try to run the Windows Store apps troubleshooter as it can also help you resolve the problem.

Option 4 – Reset your computer

  • Tap the Win key or click on the Start button located in the Taskbar.
  • Then click on the Power button at the bottom right portion of the screen.
  • Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.
Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen
  • Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.
Read More
Easy Guide to Resolving Error Code 16

Error Code 16 - What is it?

Code 16 is a type of Device Manager error code. Windows XP users are most likely to encounter it. This error pops on XP systems that are running legacy or not plug-and-play hardware.

Error code 16 is displayed in the following format:

‘Windows cannot identify all the resources this device uses. (Code 16)’

Solution

driverfix boxError Causes

Error code 16 occurs when you use a peripheral device such as an external drive or a printer and that device is not properly or completely configured. Though the device may have been recognized before Windows fails to verify its configuration. Simply put, error code 16 appears when devices are partially configured.

In addition to this, another cause of error 16 is outdated or corrupt device drivers. Devices often fail to run successfully because of driver problems.

Device drivers are programs that provide instructions to control different devices attached to the computer system such as audio devices and printers to name a few.

Though error code 16 is not fatal like other PC error codes such as BSoD; however, it may hamper your ability to use certain devices installed on your system and lower your work productivity.

To avoid inconvenience, it is advisable to resolve the error immediately to avoid inconvenience.

Further Information and Manual Repair

PC error codes are often considered technical and difficult to resolve which is why many prefer to hire a professional for the repair job rather than doing it themselves.

Small repair jobs like fixing error code 16 by a professional computer programmer may cost you hundreds of dollars.

So, why incur so much cost when you can repair it easily by yourself even if you are not a technical whiz.

Error code 16 is easy to repair.

Here are some effective DIY methods that you can use for resolving error code 16 on your PC. These methods require no technical background, knowledge or expertise for that matter. Just simply follow the instructions and resolve the error code 16 issue.

Let’s get started…

Method 1 - Setup from the Disk that Came with the Hardware Device

Run setup from the disk that came with the hardware device, or you can simply copy the setup software file to your hard drive/flash drive. Refer to the vendor’s direction to set up.

If for any reason you’re unable to find the directions, simply uninstall the device. Then go to the start menu, Control Panel, and select ‘Add New Hardware’.

Now pick the appropriate hardware and follow the steps that the Wizard suggests. This is most likely to resolve the error code.

Nonetheless, if the error code still persists, then try method 2.

Method 2 - Allocate More PC Resources

Another alternative method to resolve error code 16 is to allocate more PC resources to the device. To specify additional resources:

  • Go to the start menu
  • Type Device Manager
  • Then go to the Device properties and click the resources
  • Here specify the device in the Device Manager
  • If you see a resource with a question mark, assign that resource to the device
  • However, if for any reason the resource is unable to change, then simply click ‘Change Setting’.
  • If Change Settings is not available, then click the box to the ‘Use Automatic Settings’ box. This will make the option available.

Method 3 - Install DriverFIX

As previously stated above, device manager error codes like error code 16 may also occur due to driver problems. If this is the underlying reason for error code 16 on your system, then the best way to resolve it is to install DriverFIX.

DriverFIX is user-friendly, advanced, and feature-filled software deployed with an intelligent programming system, which detects all problematic device drivers automatically in seconds.

It matches these drivers with their latest versions and updates them smoothly without any hassle, resolving error code 16 right away.

And furthermore, once you install this software on your PC, you don’t have to worry about driver problems anymore typically because it updates drivers on a regular basis with compatible and new versions, ensuring that your computer functions properly. It is easy to install and is compatible with all Windows versions.

Click here to download DriverFIX to repair error code 16

Read More
A Quick Method To Fix Error Code 0x80070002

What is 0x80070002 Error Code?

0x80070002 error message triggers Windows update problems. This error code pop prevents you from successfully updating Windows operating system and its installed components. Windows update is necessary to keep the system up to date and efficient. It also helps you close security holes in your system and prevents your system from being infected by viruses or hacked.

Solution

Restoro box imageError Causes for 0x80070002

This error code pops up on the screen and results in an unsuccessful Windows update, when either your system has wrong date/time settings or when Windows update temporary folder is corrupted. The latter cause is the one to be worried about as it usually results from malware, viral infection, and registry corruption and damage. If this error code is not fixed timely it can lead to system crash and failure too.

Further Information and Manual Repair of 0x80070002

The best way to fix the 0x80070002 Windows update error code is to download Restoro on your system. Restoro is a new, powerful, intuitive, and cutting-edge PC fixer that serves as both a registry cleaner and a system optimizer. It is integrated with multiple performance-boosting and highly functional utilities. With this helper, you can resolve the maximum number and types of PC issues in a few seconds. This tool spares you from the hassle of finding and detecting the underlying cause of the error 0x80070002. Its intuitive built-in technology automatically detects and identifies the error and its causes and repairs it right away. Restoro includes utilities like registry cleaner, privacy issue detector, Active X and Class cleaner, and system stability scanner. The registry cleaner feature assists users to clean up registry clutter. This includes clearing junk files, temporary files, and invalid registry entries which take up all the disk space causing the registry to get corrupted and hampering Windows updates. It repairs the corrupt registry in no time allowing you to perform successful Windows updates.

Restoro Privacy Features

Nonetheless, if the error 0x80070002 occurs due to malware, Restoro will scan and repair it too. Its advanced privacy error anti-virus built-in feature scans for all types of malware, spyware, and viruses quickly and removes them from your PC. This ensures that your PC remains safe from malicious malware that can cause unsuccessful Windows updates and error codes like 0x80070002. Restoro is compatible with all Windows versions. It has a sophisticated and easy-to-use layout making it easier for users of all levels to use it without any complexity or hassle. It is safe and efficient.  It also helps boost the speed of your PC thus lowering boot time tremendously. For user safety, Restoro advises users to create backup files. This helps retrieve valuable data and files in the event of data loss during repair which rarely happens; but in case it does, you don’t have to suffer from a big loss.

Get Restoro

To get started, all you have to do is download and install Restoro on your system. After downloading, run it on your PC for a scan. Once the scanning is complete, a comprehensive scan report will be displayed on your screen showing you the errors affecting your system including 0x80070002 errors that you’ve been experiencing when performing Windows updates. To resolve issues on your PC right away, simply click on repair.  This will repair the error 0x80070002 issues on your PC in seconds. After your PC is repaired, you can then perform a Windows update again. It will be executed successfully. Click here to download Restoro today!
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status