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0x800703EE when copying to external storage

If you are trying to copy or move files to and from your external storage device but you suddenly encounter the error 0x800703EE, then you’ve come to the right place as this post will guide you on how you can fix this error in your Windows 10 computer.

This kind of error when copying files may be accompanied by an error message that says, “The volume for a file has been externally altered so that the opened file is no longer valid”. This error prevents you from copying or moving the files to and from the external storage device.

This kind of issue might be caused by a service that belongs to a backup program that could be blocking the operation or a conflict with your third-party antivirus program. In addition, the error could also be due to corrupted or outdated USB drivers or it could be caused by a disabled Windows Backup and Volume Shadow copy service. It is also possible that some system files are corrupted or that the drivers for the external device are also corrupted. Whatever the cause is, here are some options you need to check out to fix the error.

Before you troubleshoot the error, you might want to try moving the files to another location on your local drive and remove the USB drive and insert it back again. After that, try to move or copy the file to the USB drive and see if it still throws an error. If it does, then you need to troubleshoot the problem further by following each one of the suggestions given below.

Option 1 – Update or reinstall the Universal Serial Bus Controller driver

Since it could be a driver issue, you can try to update or reinstall the Universal Serial Bus Controller drivers using the Device Manager. Refer to the following steps:

  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

  • Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 2 – Try checking the Volume Shadow Copy and Windows Backup services

The next thing you can do to fix error 0x800703EE is to check the Volume Shadow Copy and Windows Backup service.

  • First, tap the Win + R keys to open the Run dialog box and type “services.msc” in the field, and hit Enter to open the Services Manager.
  • From there, look for the Volume Shadow Copy service and right-click on it, and then select Properties.
  • After that, make sure that its Startup type is set to Manual and that its status is “Started” so if it isn’t, you need to click on the Start button and then on the Apply and OK buttons to save the changes made.
  • Once done, look for the Windows Backup Service and repeat the same process you did with the Volume Shadow Copy service.
  • After you complete the steps, restart your computer and see if the error is now fixed.

Option 3 – Restart your computer in a Clean Boot State

If a third party program like antivirus is the one that’s causing the problem, you can try to put your computer in a Clean Boot State to isolate the issue by following these steps:

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to copy the files to your external storage device again and check if the error is now gone.

Option 4 – Try to run System File Checker or SFC scan

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
  • Once done, restart your computer.

Option 5 – Try to delete the Filter drivers

Note that this option is only applicable if you see the error 0x800703EE accompanied with the “The volume for a file has been externally altered so that the opened file is no longer valid” error message. Before you start, create a System Restore Point first.

  • Open the Registry Editor and navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
  • After that, select the “{4D36E965-E325-11CE-BFC1-08002BE10318}” key and check if you can find the “Upperfilters” and “Lowerfilters” value in the right pane. If you can find them, right-click on them and select Delete.
  • Once done, exit the Registry Editor and restart your computer.

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Option 3 – Run Microsoft’s online troubleshooter

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Option 1 – Try to delete the temporary files

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Option 2 – Run the DISM tool

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  • You can run the DISM tool via Advanced Startup Options or you could boot your computer into a Clean Boot State and then select Command Prompt.
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    • Dism /Online /Cleanup-Image /ScanHealth
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  • Do not close the window if the process takes a while as it will probably take a few minutes to finish. Once it’s done, restart your computer and try again. If it didn’t work, you can try to use the “/StartComponentCleanup” parameter: Dism /Online /Cleanup-Image /StartComponentCleanup

Option 3 – Try to use the Registry Editor

The memory range allocated for the tasks and commands to be executed is associated with the IRPStackSize DWORD. Thus, to fix the error, you need to extend the range by applying some registry tweak. Before you proceed, make sure that you create a System Restore point first. Once you’re done, follow these steps:
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and tap Enter to open the Registry Editor.
  • Next, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesLanmanServerParameters
  • From there, look for the DWORD named “IRPStackSize” and right-click on it. If you can’t find this DWORD, just right-click on any empty space and select New > DWORD (32-bit) Value.
  • Input “IRPStackSize” as the DWORD name and double click on it and set its Value data to be greater than its default value. Note that the maximum value allowed is “0xc” and the range starts from “0x1”.
  • Now click on OK and exit the Registry Editor and then restart your computer and see if the error is fixed.
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