Fix Rstrui.exe error in Windows 10

If you find that the scroll bar in your Google Chrome browser is missing all of a sudden, and it becomes difficult for you to scroll down the web page and see its content, worry not for this post will guide you on what you can do to resolve this problem. Usually, when the mouse cursor stays hidden in the corner and only appears when you point it to the edge of the screen. However, there are instances when it won’t appear which makes navigating the web page you are visiting quite impossible. So if you encounter this kind of strange behavior on your Google Chrome browser, there are several suggestions you can check out to resolve it. In most cases, updating the browser resolves the problem, but if it does not, you can try restoring the browser’s settings to their default state by resetting Chrome or you could also disable hardware acceleration or disable the overlay scrollbars flag. For more information, follow each one of the options provided below.

Option 1 – Reset Google Chrome

Before you proceed, make sure that the Chrome browser is not running anywhere in the background via Task Manager. Once you’ve made sure that it’s no longer running, refer to these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and tap Enter to open this location.
• From there, look for the Default folder and then tap the Shift + Delete button and if a confirmation prompt appears, click on Yes.
• After deleting the Default folder, open Google Chrome and click on the three vertical dots icon located in the top-right corner to open the menu.
• Next, click on Settings and scroll down and then click on Advanced to open the Advanced Settings.
• Then scroll down until you see the “Reset and clean up” section and click the “Restore Settings to their original defaults” option.
• After that, you will see a confirmation box and from there, click on the Reset settings button to reset your Google Chrome browser.

Option 2 – Try to disable the Hardware Acceleration

For better performance, Google Chrome uses the Hardware Acceleration by default. Unfortunately, there are just some cases when your hardware, GPU to be specific, might not be able to cope with the requirements, resulting in the black screen issue. And if this is your case, you should try to disable the hardware acceleration from your Google Chrome browser settings panel. To do so, follow the steps below.

• Open the Google Chrome settings page.
• Click on the Advanced button to get more options.
• Look for the option called “Use hardware acceleration when available” and then disable it by toggling the button to the left.
• After that, check if the screen flickering issue in Chrome is fixed.

Option 3 – Try to disable “Smooth Scrolling” in Chrome

Disabling “Smooth Scrolling” in Chrome might also help you fix the issue. To do so, follow these steps:

• Open Chrome and type “chrome://flags” and hit Enter.
• Next, look for a flag named “Smooth Scrolling”. You can scroll down until you find it or search it in the Search Flag bar. Note that Smooth Scrolling is enabled by default in the newer versions of Chrome.
• After that, select the drop-down menu and select Disabled.
• Then click on the “Relaunch Now” button.

There are times when you may encounter some glitches on your Google Chrome browser in your Windows 10 computer. One of these glitches is when the connection status of Chrome keeps on saying “Waiting for cache” which is displayed at the bottom-left side of the browser in the Status bar. At the time of writing, it isn’t clear yet what could be causing this problem. Although it is possible that it’s caused by browser cache, some extensions in the browser. On the other hand, it could also be caused by the browser profile or due to some fragmented files or that the SSD is occupied. Whatever the cause is, you can check out each one of the given options below to fix the problem.

Option 1 – Try clearing browser cache

There are times when some data in the browser is conflicting with the loading of the website and triggers some problems like “Waiting for cache”. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.

• Open your Google Chrome browser.
• After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
• Now select every checkbox that you see and click on the Clear browsing data button.
• Then restart your Chrome browser and check if you can now open any website or not.

Option 2 – Try to disable writing of Cache files to the SSD

You can also disable the writing of Cache files to the SSD to stop Google Chrome’s dependency on the SSD to gather all the cache files.

Option 3 – Delete the User Profile in Chrome

You can also try deleting the User Profile folder in Chrome. To do so, follow these steps:

• You need to first end every single process of Google Chrome. To do so, right-click on the Taskbar then select the Task Manager. And if the Task Manager is not responding, you can just use the Alt + Ctrl + Del keys and then select the Task Manager.
• After opening the Task Manager, under Processes, look for Google Chrome’s process which would most likely be named “chrome.exe”.
• Right-click on Google Chrome’s process and then select the End task option.
• Next, tap the Win + R keys to open the Run dialogue box.
• Then copy and paste “%USERPROFILE%AppDataLocalGoogleChromeUser Data” and hit Enter.
• From there, look for a folder named “Default folder” and then copy the folder to another drive as a backup.
• After creating a copy of the folder, delete the Default folder.
• Next, open Google Chrome again and go to Settings > Advanced > Reset.

Option 4 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Option 5 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:

• Hit the Win + R keys to open the Run dialog box.
• Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
• From there, rename the default folder and name it something else, e.g. “Default.old”.
• After that, install Google Chrome again and check if the issue is now fixed.

A number of users reported lately that their Windows 10 PCs automatically boots into the BIOS whenever they start their computers. And when they tried to exit the BIOS and restart their computers, it still boots into the BIOS. If you are one of the users who experience the same problem, worry not for this post will walk you through what you can do to resolve the problem. Each time a Windows 10 computer boots, it goes through a lot of processes and one of them is where it checks the computer for any hardware issue such as hard drives, peripherals, as well as external devices. So if it finds some issue, the computer will halt the boot process and will boot into the BIOS. To fix this, there are several suggestions you can try. You have to check if you’ve pressed any key, especially the F2 or F12, or Del keys. You also have to check the peripherals and external devices in your computer or update the BIOS or reset it. For more information, make sure to follow each one of the options laid out below.

Option 1 – Try to check for any pressed key

The first thing you can do is to check for any pressed key. This might not make any sense but a pressed key can actually cause this problem. So you have to check if you have the F2 or F12 or Del buttons pressed since these are hardware keys that are usually set by the OEM to boot into the BIOS.

Option 2 – Try checking the physical device connections

You might also want to try checking if there are other devices that are connected to your PC. This is because the configuration of the BIOS or UEFI might be configured in a way that any external device connected to the computer has a higher boot priority compared to the hard disk.  And if it’s really the case, the externally attached disk might be the drive your computer is trying to boot into and not the hard disk. In such cases, Pen Drives, USB storage devices, CDs, DVDs, and so on, are included in this category of physical device connections.

Option 3 – Try to set a proper boot device

If the Boot Manager wasn’t able to locate a proper boot device, then it could be the reason why your computer boots into the BIOS when you turn it on. Thus, you have to check if there is an available proper boot device. You can usually find it under the Boot priority section. However, if you’re unable to locate your hard drive or SSD under the Boot device, then you have to change the hard drive but you have to check first if it is properly plugged in and that it works on other computers. If it works on other PCs, then the problem lies in the motherboard of your computer, and in that case, you have to consult its manufacturer.

Option 4 – Try to update the BIOS

Updating the BIOS can help you fix the issue but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msinfo32” in the field and press Enter to open System Information.
• From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
• After that, you should see the developer and version of the BIOS installed on your PC.
• Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
• If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
• Now double click on the downloaded file and install the new BIOS version on your computer.
• Now restart your computer to apply the changes made.

Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.

Option 5 – Try resetting the BIOS/UEFI configuration

You might also want to reset the BIOS configuration which will lead to arranging the boot configuration since it is intended by the manufacturer. Note that this will get rid of any blockage in the boot process. All you have to do is take out the CMOS battery for a couple of seconds and then put it back again. After that restart, your computer and will be booted directly into Windows. Resetting the BIOS would also get rid of any password set for BIOS and you need to change your CMOS battery in case it didn’t work.

So you have just got home from that new computer store with your fancy and all-new mouse, screen, keyboard, etc. You plugged in your new component, Windows detected it, installed drivers for it and it is working like a charm. A few months later down the road and the computer starts little by little to slow down. Plug and play is a great concept, and automatic detection is even greater but how time passes old unused stuff piles in your hard drive and in Windows itself thus slowing down your computer and taxing it more and more as new components and software are added. Old drivers from old components sadly are not removed from Windows itself and over some larger period of time they can pile up and slow down your daily operations on the computer or even cause some problems in it. This guide will teach you how to manually remove old unused device drivers from your Windows so it is fresh and like new again.

Making old devices visible

In order for us to remove old drivers, the first thing we must do is make them visible in our device manager, old drivers are hidden and will not show up, we must make this happen. We do this by pressing WINDOWS + X keys on your keyboard to bring up a hidden menu in Windows. Once the menu appears, click on Command Prompt (admin) Once the command prompt with administrator privileges comes on-screen type in it following string: The device manager will open, go to view > snow hidden devices in order to show unused devices.

Removing old device

Open any category and if there is a device that was once used and still has its drivers in the system it will be shown as faded out. Right-click on the device and click on uninstall device to remove it completely from your system. Please always be careful when removing devices so you do not remove the device which is being used by mistake and always double-check that you are removing something that you used to have on your system. This method will show all hidden devices even ones that are hidden but crucial to the system working properly.

As you know, Windows PowerShell is a useful command-line utility in Windows 10 that can be used to manage the Local Users and Groups which affirms the multiuser operating system principle of Windows 10. Although there are other GUI-based utilities used to manage the Local Users and Groups, there are some system administrators that would still like to use the command-line utility to manage these Local Users and Groups. So in this post, you will be guided on how exactly you can manage the Local Users and Groups using PowerShell on your Windows 10 computer. To get started, refer to the options provided below to manage both the Local Users and Groups using Windows PowerShell.

Option 1 – Manage the Local Users via Windows PowerShell

• You need to first open Windows PowerShell as an admin. To do that, just tap the Win + X keys and select the Windows PowerShell (Admin) option.
• After opening PowerShell, you need to execute the “Get-LocalUser” cmdlet so that you can find all the details about all the local user accounts in your computer which would include the Account Name, Enabled status, as well as description.

Note: On the other hand, you can also get the customized data about several objects that are related to your account. For instance, if you want to check when was the last time the Local account’s password was set, then you need to execute the “Get-LocalUser -Name root | Select-Object PasswordLastSet” cmdlet. Thus, the structure for this cmdlet is “Get-LocalUser -Name root | Select-Object *”. Here are the objects you can use to get different sorts of data:

• AccountExpires
• Description
• Enabled : True
• FullName
• PasswordChangeableDate
• PasswordExpires
• UserMayChangePassword
• PasswordRequired
• PasswordLastSet
• LastLogon
• Name
• SID
• PrincipalSource
• ObjectClass

Option 2 – Manage the Local User Groups using Windows PowerShell

• Like what you did earlier, open Windows PowerShell as admin and then execute the “Get-LocalGroup” cmdlet so you can get all the information about all the groups of all the local user accounts.
• Now if you want to create a new Local User Group, just execute the “New-LocalGroup -Name <NAME OF THE GROUP> -Description '<ENTER THE DESCRIPTION OF THE GROUP HERE>'” cmdlet.
• And if you want to add Local User Accounts to a specific group, just execute the “Add-LocalGroupMember -Group '<NAME OF THE GROUP' -Member ('NAME 1','NAME 2','<ROLE>') -Verbose” cmdlet. You could also use the “Get-Localuser -Name john | Add-LocalGroupMember -Group '<NAME OF THE GROUP>'” cmdlet for the same purpose.
• If you want to display all the User Accounts of a specific group, just use the “Get-LocalGroupMember –Group ‘ ’” cmdlet.
• Now if you want to remove a local user account from a group, all you have to do is use the “Remove-LocalGroupMember -Group '<NAME OF THE GROUP>' –Member <NAME OF THE LOCAL USER ACCOUNT>” cmdlet.

Error Code 0x8000222 - What is it?

Error Code 0x8000222 is an error that occurs during the installation process for Windows 10. It is also present in past versions of the software, going all the way back to Windows 7 and even affecting Windows software products, including Microsoft Word, PowerPoint, and other items in the Microsoft Office Suite.

Common symptoms include:

• Inability to complete the installation process for new versions of the operating system, Microsoft Office programs, or other Windows-based software

While there are several factors that can contribute to the appearance of Error Code 0x8000222 during the installation process, most of these factors can be addressed using a few high-level methods. These methods do require some advanced knowledge and computing skills, so if you are unable to complete the steps below successfully or do not have confidence in your ability to undertake these methods on your own, contact a qualified computer repair service that is familiar with the Windows 10 installation process.

Solution

Error Causes

There are a few different issues that can cause Error Code 0x8000222 to arise during the installation process on your Windows operating system. The first is a corrupted file in your system library or dynamic link library, also called the DLL. The second is interference by your proxy, firewall, or antivirus software that inhibits the machine from being able to access the files that it needs to successfully complete the installation of your Windows operating system or software.

Further Information and Manual Repair

To address and resolve Error Code 0x8000222 on your Windows operating system, regardless of the version of the software that you are using, there are a few steps that you can take. Keep in mind that these steps do require some advanced skills and knowledge about your computer, so if you don’t believe that you can undertake these steps on your own or if the following methods do not fully resolve the issue on your device, talk to a qualified computer repair technician for assistance.

Here are the best ways to address Error Code 0x8000222 on your Windows machine:

Method One:  Fix Your DLL Dependencies Registry

Before implementing this method, make sure that a proxy is not active on your computer. To check to see if there is an active proxy, simply press the Windows key together with the “R” key and type in the command “cmd”, then when the prompt opens up, type in the following command:  “netsh winhttp import proxy source=ie”. From the box that follows, if you see a message saying that there has been an error writing in the proxy settings and that access has been denied, it means that you can turn off the proxy setting in your Internet Explorer and the error will go away on its own.

If you do not have an active proxy, it is time to check and see whether your DLL dependencies are properly set up. To do so, open up the command prompt again by pressing the Windows key and “R” key at the same time and typing in “cmd”. Once the command prompt is active, simply typing in “regsvr32 Officevalidator.dll”, then attempt to resume your installation once it has been complete.

In some cases, you may need to restart your computer before attempting the Windows installation process.

Method Two:  Turn Off Firewalls and Antivirus Software Before Installing

If the above method did not successfully resolve the problem, you can go into your control panel and turn off any firewalls or antivirus programs that may be interfering with your ability to complete the Windows installation process. Depending on the programs that you use for your antivirus needs, you may need to restart your computer before you reattempt to do the installation process.

You should be able to turn your firewall and antivirus programs back on once the installation process has run through to completion.

In most cases, taking the steps above will fully resolve the appearance of Error Code 0x8000222 on your Windows 10 machine.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

As you know, every Windows Update is essential for every Windows operating system. They have to be regularly installed, especially since they include various security updates that are important to the system. However, there are times when Windows Update fails to execute properly and you get errors like the error code 0x80070BC9. When you encounter this particular Windows Update error, you will get the following error message on your screen:

“0x80070BC9 – ERROR_FAIL_REBOOT_REQUIRED. The requested operation failed. A system reboot is required to roll back changes made.”

This kind of Windows Update error is most likely caused by a newly installed problematic software, corrupted Windows Update files, or policies that restrict the behavior of the Windows Module Installer. The Windows Module Installer, also known as “WMIW” or “TiWorker.exe”, is the one that checks for new updates from the Windows server and installs them on your computer. This is why you need to make sure that you do not have any policies that control the start behavior of the Windows Module Installer since this service must not be hardened to any start value and should be managed by the operating system. To resolve the Windows Update error code 0x80070BC9, you can check out the options provided below.

Option 1 – Try checking the status of the Windows Modules Installer Worker Service

Since the Windows Update error code 0x80070BC9 has something to do with the Windows Module Installer Worker service, you need to check its status in the Service Manager. Refer to the following steps to do so.

• In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “MSC” in the field and hit Enter to open the Services Manager.
• After opening the Services Manager, look for the Windows Modules Installer Worker Service.
• Once you found it, check its status and make sure that its Startup type is set to Manual.
• Now click on the Start button and see if it fixes the Windows Update error.

Option 2 – Run the Windows Update Troubleshooter

You might want to run a built-in Windows Update troubleshooter to resolve the Windows Update error. It is one of the things you can check out as it is known to automatically resolve any Windows Update errors like error code 0x80072EE2. To run this troubleshooter, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try contacting the IT administrator to modify the group policies

You could also try to contact the IT administrator to have the group policies modified. This option is applicable for company-managed systems. As mentioned, one of the possible causes of the Windows Update error 0x80072EE2 is the policies that control the start behavior of the Windows Module Installer. Thus, you need to have them removed so that the Windows Module Installer Worker service is managed by the operating system itself. And since there could be many policies, it is highly advised that you contact your company’s IT administrator to get the job done for you.

Option 4 – Try to install the Windows Updates in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error code 0x80070BC9. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

As you know, one of the most popular browsers these days is the Google Chrome browser. Browsing the web every day using your Chrome browser, leaves a trail of browsing history. Google uses the browser history to streamline and make the browsing experience a lot better. But there are times when Chrome users experience trouble in deleting their web browsing history, data, cookies, and cache. In this post, you will be guided through specific settings that will help you in getting rid of the browsing history in Chrome. There are several options you can take in clearing the browsing history in Chrome. But before you try them, you can try the basic one first using the following steps:

• First, click on the three-dotted icon and click on History from the menu.
• Next, click on the Clear browsing data option and select “All time”.
• Then select the type of history you want to delete.
• After that, click on the Clear Data button.

If clearing the browsing history in Chrome the old way didn’t work, then you can try to check out the options provided below.

Option 1 – Clear the cache using the File Explorer

The first thing you can do is to clear the cache by using File Explorer. To get started, refer to these steps:

• Tap the Win + E keys to open File Explorer.
• Next, navigate to the following paths:
  • C:/Users/YOURUSERNAME/AppData/Local/GoogleChrome/User Data/DEFAULT/Cache
  • C:/Users/YOURUSERNAME/AppData/Local/GoogleChrome/User Data/PROFILENAMECache
• From the given locations above, replace “YOUR USERNAME” with the user profile name you use and then search for a file named “Cookies”.
• Now delete its contents.

Option 2 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Option 3 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:

• Hit the Win + R keys to open the Run dialog box.
• Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
• From there, rename the default folder and name it something else, e.g. “Default.old”.
• After that, install Google Chrome again and check if the issue is now fixed.

Error Code 0x8024001e - What is it?

Error Code 0x8024001e is most commonly associated with the installation of apps from the Windows store, although versions of the error have been present in multiple versions of the Windows operating system. At its most basic level, the error says that a program has not been installed, even after the installation wizard has run through to completion.

Common symptoms include:

• Inability to open or run apps downloaded from the Windows store
• The error message reads, “Something happened and this app couldn’t be installed. Please try again.”

The solutions to Error Code 0x8024001e are somewhat complex, so it is a good idea to get in touch with a computer repair professional if you do not feel confident in your ability to follow the steps below to complete. However, most users should be able to follow the steps below and achieve the desired results.

Solution

Error Causes

There are a couple of different causes that can lead to the appearance of Error Code 0x8024001e. In some cases, extraneous data left in the app cache can cause the problem. In other cases, particular processes may need to be manually reset to clear the problem. Last, but not least, unresolved updates may lead to Error Code 0x8024001e causing issues with downloaded and installed apps from the Windows Store.

Further Information and Manual Repair

There are three primary methods to address the appearance of Error Code 0x8024001e. These should work for all users, regardless of the specific cause for their machine. The methods below do require some advanced skills in computing, so be sure to contact a Windows repair technician if you have trouble following the instructions below.

Here are the top ways to repair Error Code 0x8024001e on Windows 10:

Method One:  Clear the App Cache and Use Power User Options

In many cases, simply clearing your app cache can resolve the errors that pop up when you are downloading, installing, or updating any apps that have come from the Windows store. This method may not perfectly resolve the problem every time, but it is a step that should always be done before any others.

Next, open up the Power User options by pressing both the Windows key and the X key at the same time. Choose “Command Prompt (Admin)” from the options that appear. Then type in the commands into the prompt, one at a time:

• net stop wuauserv
• cd/windows
• rename SoftwareDistribution SoftwareDistribution.bck
• net start wuauserv

Restart your computer after these changes have been made so that all changes can take effect. You may be able to access the desired programs and apps after this is complete.

Method Two:  Run Your Registry Repair Tools

Sometimes, the best way to repair Error Code 0x8024001e is to simply open up the Window Registry tools and run the repair process. This will scan your registry for any errant entries, corrupted entries, or missing entries, repairing them automatically as the device is able to do. This process may take some time to complete, so plan accordingly.

After this process is complete, it is always a good idea to restart your computer to apply any changes that have been made. Reattempt to install or run the program in question one this is done.

Method Three:  Run Windows Updates as Necessary

Last, open up the Windows Update tools to check to see if any of your programs need to be updated or if your operating system needs to be updated. Install each of the updates, restarting your computer after the entire process has been completed so that they can fully take effect on your machine. You should be able to run the programs that had caused problems once this is complete.

It is important to keep up-to-date on your system and program updates to avoid future errors in installations and downloads from the Windows store.

In most cases, using the steps above should allow you to use the apps that you’ve downloaded from the Windows store without Error Code 0x8024001e popping back up. If the problem persists or if you have not been able to follow the steps listed above to remedy the error, it is a good idea to contact a qualified professional who is experienced in working with Windows 10 errors.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

If you encounter the “We couldn’t install some updates because the PC was turned off” while trying to run Windows Update on your Windows 10 computer, then read on as this post will give you a couple of suggestions you can use as a reference to fix this error. Make sure to follow the options given below carefully.

Option 1 – Perform basic computer troubleshooting

If you get the “We couldn’t install some updates because the PC was turned off” error on your laptop, then it’s recommended that you connect your laptop to a power source and then try clicking the Update button again. In addition, you also have to make sure that your computer stays awake until the Windows Update process is completed. This will ensure that your computer does not go into an idle state and interfere with the process.

Option 2 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 3 – Try restarting the Windows Update Services

• Open the Services Manager.
• From there, make sure that you set the following services and Startup types:
  • Background Intelligent Transfer Service: Manual
  • Cryptographic Service: Automatic
  • Windows Update Service: Manual (Triggered)

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the “We couldn’t install some updates because the PC was turned off” error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try to install the Windows Updates manually

As mentioned, the error might be because Windows missed installing a particular update which is why you are not able to proceed with the current update. So to resolve the issue, you need to install the update that wasn’t installed by downloading it from the Microsoft Update Catalog website. You also have to make sure that you didn’t turn off the Windows update or have it delayed.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.