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How to Fix Internal Error 2771

Internal Error 2771 - What is it?

Internal Error 2771 is an internal error code associated with Kaspersky Internet Security and Antivirus software. This error pops up when Kaspersky Internet Security software fails to install on your PC successfully.

Installation of the software is interrupted and therefore it ends prematurely. This happens mostly when you try to install a new build on an existing installation.

Internal Error 2771 is displayed in one of the following formats:

Internal Error 2771, Sandbox Feature
or
Internal Error 2771, WholeProduct Feature

Solution

Restoro box imageError Causes

This error may result on your computer screen due to several reasons. Some of the most common underlying causes include:

  • A leftover Registry Key
  • Bad entries from previous Security Package
  • INFCACHE.1 file corrupted
  • Conflicts with other security software installed on your system

Further Information and Manual Repair

To successfully overcome this problem and ensure the successful installation of Kaspersky Internet Security software on your system, try the methods given below.

Method 1- Remove the Leftover Registry Key

Sometimes Internal error code 2771 may appear during installation due to the leftover registry key from the previous Kaspersky software removal.

A registry key is often created when uninstalling the previous Kaspersky version from the PC. This key is left behind even after you reboot your system.

This key is called AVP**_post_ uninstall, you need to delete it to ensure the new version of the Kaspersky program is installed successfully on your PC.  For this, simply go to the start menu and type Regedit in the search bar.

Now navigate to HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun and then look here for the registry key called AVP**_post_ uninstall. In order to delete this file, right-click it and then select delete.

Once uninstalled, reboot your PC and then try installing the Kaspersky Internet Security program again.

Hopefully, this will resolve the issue. If the software installs smoothly, then the error is fixed, in case it still persists, then try other methods illustrated below.

Method 2 - Remove the INFCAHCE.1  Corrupt File

Another reason for the error pop-up may be INFCAHCHE.1 corruption.

This file is basically used to store driver information and inf file locations. However, if it contains corrupted information, then you must remove it.

To do this, go to the start menu and type cmd into the search bar. This will open a command prompt. Here type del C:\Windows\infinfcache.1. Now reboot your PC and try installing Kaspersky software on again.

Method 3 - Fix Software Conflict

Security software conflict can also result in internal error 2771 code display. And when this happens, the installation of Kaspersky prematurely ends.

Security software conflict may occur if you have Comodo Firewall installed on your PC. A firewall is known to cause issues with Kaspersky software programs.

The best way to resolve this issue is to uninstall all security software programs on your PC. Once all security software is removed, then install Kaspersky on your system. If the installation is successfully completed, then reinstall the other software again.

Method 4 - Download Restoro

Error 2771 can also result on your computer screen if traces of the previously installed Kaspersky software still remain in the registry despite the program removal. In such an event it is advisable to download Restoro.

This is a cutting-edge and user-friendly PC Repair Tool deployed with an intuitive interface and a powerful registry cleaner. The registry cleaner scans your entire PC in seconds and detects all registry-related problems.

It removes all the bad entries, invalid registry keys, traces of previously uninstalled programs, junk files, and cookies that are known for registry corruption. It takes just a few clicks to perform this process.

Once all traces are removed, you can install the new version of the Kaspersky Internet Security program on your PC without interruption.

Click here to download Restoro and be on your way to resolve Internal Error 2771 on your computer!

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Doing this will require some playing and tweaking in the Windows registry editor so be careful when editing the registry since bad entries can lead to system crash or instability. Follow step-by-step instructions.

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Creating entry

Open the registry editor by searching Regedit and pressing enter than inside of the registry editor search for the next key:

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Select shell and right-click on it, hover over New and in the submenu click on Key. In the next step, you need to name a key, this name will be the thing that will be shown in the context menu when you right-click on a desktop so type in the name that you would like or the name of the application that you wish to add to the menu.

If you wish you can even add a keyboard shortcut to launch this specific application. To do this select entry that you have created and edit the default value, inside the edit string in the Value data field type first & and after that key that you would like as a shortcut. Now after right click if you hit your shortcut key app will be launched right away.

Adding command

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RebateInformer Hijacker removal guide for windows

RebateInformer is a browser extension for Google Chrome. This extension monitors the web pages the user is visiting and checks against an affiliate database for various rebates and coupons related to the context of the products being shown in the browser.

This extension analyzes websites your browser visits and attempts to find deals associated with the merchant’s product offerings. If an offer is found, it is injected into the deals page even if it's sold by a different merchant at a higher price. Several anti-virus scanners have marked this extension as Potentially Unwanted, and due to its data mining behavior, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijacking is regarded as the web’s constant problem that targets web browsers. It is a type of malicious software that alters your web browser’s settings and redirects you to sites or webpages that you had no intention of visiting. Browser hijacker malware is created for numerous reasons. It redirects you to the sponsored sites and injects adverts on your internet browser that helps its creator generate ad revenue. It could seem naive, but the majority of these websites are not legitimate and may pose a serious threat to your online safety. Additionally, hijackers can make the whole infected system fragile – other dangerous malware and viruses will use these opportunities to intrude into your computer system effortlessly.

Browser hijacking symptoms

There are many different symptoms that indicate the web browser has been highjacked: your browser’s home page is suddenly different; new bookmarks pointing to porn websites are added to your bookmarks; the default internet search engine and the default browser settings are modified; unsolicited new toolbars are added to your browser; numerous pop-up adverts show up and/or your browser pop-up blocker is disabled; your web browser starts running slowly or displays frequent errors; you’re blocked to access the websites of computer security solution providers.

How browser hijacker infects computers

There are several ways your PC could become infected with a browser hijacker. They usually arrive through spam e-mail, via file-sharing networks, or by a drive-by-download. They also come from add-on applications, also called browser helper objects (BHO), browser extensions or toolbars. Sometimes you may have inadvertently accepted a browser hijacker as part of an application package (generally freeware or shareware). An example of some notorious browser hijacker includes Conduit, Anyprotect, Babylon, DefaultTab, SweetPage, Delta Search, and RocketTab, however, the names are continually changing. Browser hijackers could record user keystrokes to collect potentially valuable information that leads to privacy concerns, cause instability on systems, drastically disrupt the user experience, and eventually slow down the computer to a point where it becomes unusable.

Browser hijacker removal

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Can’t Install Safebytes Anti-malware due to the presence of a Virus? Try This!

Malware can cause all sorts of damage once they invade your system, from stealing your personal information to deleting data files on your computer. Some malware sits in between the computer and the net connection and blocks a few or all internet sites that you would like to visit. It could also block you from the installation of anything on your system, especially the anti-malware program. If you’re reading this right now, you’ve perhaps recognized that a malware infection is the real cause of your blocked web traffic. So how to proceed when you want to install an anti-virus application such as Safebytes? Refer to the instructions below to eliminate malware by alternate methods.

Download the software in Safe Mode with Networking

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Install anti-malware on a thumb drive

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Review of SafeBytes Anti-Malware

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Technical Details and Manual Removal (Advanced Users)

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Files: Search and Delete: baddomaindb.dat domaindb.dat chrRebateInformerSetup.exe RebateBlast.com.url RebateInformer.lnk Help.url RebateBlast.com.url RebateInformer.lnk Settings.lnk Uninstall RebateInformer.lnk npUniPlugin.dll RebateI.dll RebateInf.exe unins000.dat unins000.exe Folders: %APPDATA%\RebateInformer\ %PROGRAMS%\Inbox.com Toolbar\ %PROGRAMS%\RebateInformer\ %PROGRAMFILES%\Inbox.com\ %PROGRAMFILES%\RebateInformer\ Registry: key HKEY_LOCAL_MACHINE\SOFTWARE\CToolbar\PlugIns\REBATEINF key HKEY_LOCAL_MACHINE\SOFTWARE\Rebate Informer key HKEY_CURRENT_USER\SOFTWARE\CToolbar\PlugIns\REBATEINF key HKCU\Software\CToolbar key HKLM\SOFTWARE\CToolbar key HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.crdownload key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\4EF645BD-65B0-4F98-AD56-D0437B7045F6_is1 key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CToolbar_UNINSTALL key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\Crawler key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\CCB69577-088B-4004-9ED8-FF5BCC83A039 key HKLM\SOFTWARE\Classes\RebateInf.RebateInfObj key HKLM\SOFTWARE\Classes\RebateI.RebateInformImageGen key HKLM\SOFTWARE\Classes\RebateI.Rebate Informer BHO key HKLM\SOFTWARE\Classes\CToolbar.TB4Server key HKLM\SOFTWARE\Classes\CToolbar.TB4Script key HKLM\SOFTWARE\Classes\ctbcommon.Buttons key HKLM\SOFTWARE\Classes\CToolbar.TB4Client key HKLM\SOFTWARE\Classes\CShared.TB4Server2 key HKLM\SOFTWARE\Classes\CShared.TB4Server key HKLM\SOFTWARE\Classes\CShared.TB4Script key HKLM\SOFTWARE\Classes\CShared.TB4Client key HKLM\SOFTWARE\Classes\TypeLib\E79BB61D-7F1A-41DF-8AD0-402795E3B566 key HKLM\SOFTWARE\Classes\TypeLib\506F578A-91E1-46CE-830F-E2F4268E9966 key HKLM\SOFTWARE\Classes\TypeLib\438B047C-C041-4D15-98CF-A97C6B366C28 key HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\rebinfo key HKLM\SOFTWARE\Classes\Interface\E9BBD270-4B87-4EE2-912F-6635674986C0 key HKLM\SOFTWARE\Classes\Interface\B3BA5582-79A9-464D-A7FA-711C5888C6E9 key HKLM\SOFTWARE\Classes\Interface\604EA016-1EDE-41E6-A23E-76CF8F2A4808 key HKLM\SOFTWARE\Classes\Interface\41349826-5C7F-4BF0-8279-5DAF1DE6E9AE key HKLM\SOFTWARE\Classes\Interface\01C78433-6FDF-4E5A-A82D-B535C32E03DF key HKLM\SOFTWARE\Classes\CLSID\EFB46ED3-8FD8-4051-8FD6-DD9CE7E63BEF key HKLM\SOFTWARE\Classes\CLSID\DB35C569-5624-4CFC-8043-E5139F55A073 key HKLM\SOFTWARE\Classes\CLSID\CCB69577-088B-4004-9ED8-FF5BCC83A039 key HKLM\SOFTWARE\Classes\CLSID\AF808758-C780-404C-A4EE-4526323FD9B6 key HKLM\SOFTWARE\Classes\CLSID\8736C681-37A0-40C6-A0F0-4C083409151C key HKLM\SOFTWARE\Classes\CLSID\54ECA872-DB2A-4C6B-BBB2-F3777C6786CC key HKLM\SOFTWARE\Classes\CLSID\4EF645BD-65B0-4F98-AD56-D0437B7045F6 key HKLM\SOFTWARE\Classes\CLSID\1DDA201E-5B42-4352-933E-21A92B297E3B key HKLM\SOFTWARE\Classes\CLSID\183643C8-EE67-4574-9A38-927852E34163 Value [HKEY_CURRENT_USER\Software\Mozilla\Firefox\Extensions][email protected]=[%PROGRAM_FILES%]\REBATE~1\Firefox\ Value [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]RebateInformer=[%PROGRAM_FILES%]\REBATE~1\REBATE~1.EXE /STARTUP Value [HKEY_CURRENT_USER\Software\Mozilla\Firefox\Extensions][email protected]=[%PROGRAM_FILES%]\RebateInformer\Firefox\ Value [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]RebateInformer=[%PROGRAM_FILES%]\RebateInformer\RebateInf.exe /STARTUP
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Option 1 – Try to force reboot your computer

The first thing you can do is to force reboot your computer as this simple fix could help in fixing the problem. This option is quite simple, just make sure that before you do it, you have to save all your work.
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Option 2 – Try to clean the headphone jack and plug it properly

The next thing you can do to fix the problem is to clean your headphone jack and plug it back in properly. Make sure that you use a cotton swab in cleaning the headphone jack as there are instances where some dust might have settled in the port which results in issues like your headphone jack no working.

Option 3 – Try to update, rollback or reinstall the Audio driver

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As mentioned, this Windows 10 setup error could be due to an unstable internet connection. To fix it, the first thing you have to do is to check the status of your internet connection and see if it is stable and has enough speed to run the setup. If it’s slow, then it’s no wonder that the setup process failed. To fix that, you can try to reboot your router from its admin panel or you can just turn it off manually and then turn it back on after a couple of seconds. In addition, you also have to check if it’s plugged in properly.

Option 2 – Try to run the Network Adapter troubleshooter

The next thing you can do is to run the Network Adapter troubleshooter. This built-in troubleshooter can help resolve any network issues. It can reset the adapters, remove cached settings, and many more. To run it, follow these steps:
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Option 3 – Try to use a different USB port

You might want to check the integrity of the USB port where connected the device if you are using a bootable USB storage device to run the setup for Windows 10. All you have to do is switch the USB port or try to use another bootable USB device and see if it fixes the problem.

Option 4 – Try recreating the Windows 10 installation USB

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Option 5 – Try getting a new Windows image file

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electron bot malware

This malware is a backdoor that gives complete system control to the attacker. Any type of execution can be performed remotely in real-time. Usually, this kind of attack was aimed at a spread of click fraud over popular social media like Facebook, google, youtube, etc.

Primary goal

Electron Bot's primary goals in the ongoing campaign analyzed by researchers are:

  • SEO poisoning – Create malware-dropping sites that rank high on Google Search results.
  • Ad clicking – Connect to remote sites in the background and click on non-viewable advertisements.
  • Social media account promotion – Direct traffic to specific content on social media platforms.
  • Online product promotion – Increase store rating by clicking on its advertisements.

These functions are offered as services to those who want to increase their online profits illegitimately, so the gains for the malware operators are indirect.

Publishers that contain malware

For now, users may take note of the publishers who released confirmed malicious game apps using the following names:

  • Lupy games
  • Crazy 4 games
  • Jeuxjeuxkeux games
  • Akshi games
  • Goo Games
  • Bizzon Case
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How to Fix the D3dx9_32.dll Error Code

D3dx9_32.dll Error - What is it?

D3dx9_32.dll is basically a type of dynamic link library used to load and run different programs on the PC. The D3dx9_32.dll error message pops on the screen when this file is unable to load successfully. The error message is displayed in either of the following formats on the computer screen:
"The file d3dx9_32.dll is missing" "D3DX9_32.DLL is missing. Replace D3DX9_32.DLL and try again." "File d3dx9_32.dll not found" "D3dx9_32.dll not found. Reinstalling might help fix this." "Missing component d3dx9_32.dll"
This error usually pops while using gaming software. The D3dx9_32.dll error is displayed after a game is loaded or before the game-play begins. However, it may also appear in software that uses advanced graphic features.

Solution

Restoro box imageError Causes

D3dx9_32.dll error may occur due to multiple causes. These include:
  • The problem is related to Microsoft DirectX software. This software includes the D3dx9_32.dll file in its software collection.
  • Incompatible Video Card Drivers
  • Improper game installation
  • DLL File Corruption
  • Registry issues
  • Viral infection

Further Information and Manual Repair

To avoid inconvenience, it is advisable to fix the error right away. To resolve it you don’t need to be a technical whiz or hire a technician. Luckily, the D3dx9_32.dll file error is quite easy to fix. Here are some of the best and effective DIY methods that you can try to remove the error:

Method 1 - Install the Latest Version of DirectX

Since D3dx9_32.dll error is related to DirectX software, it is advisable to make sure that you have the latest version of this software installed on your PC. To install the updated version, simply go to Microsoft’s official website, download the software from there and install it on your PC. To activate changes, restart your computer.

Method 2 - Uninstall and then Re-install Gaming Application

If the error still persists, then the reason for it could be the gaming application. Sometimes D3dx9_32.dll error may also occur due to poor program installation. Therefore, in this case it is recommended that you first uninstall the program by going to the Add/Remove program option. And once the program is uninstalled, try re-installing it on your PC. Hopefully, it will remove the error.

Method 3 - Restore the Damaged/Corrupt D3dx9_32.dll File

The error may also pop due to the damaged or corrupt D3dx9_32.dll file. This indicated registry issues. When the registry becomes overloaded with unnecessary and obsolete files, there is not enough space for other files to store. Due to the poor registry maintenance, the system and dll files are often damaged. To restore the damaged D3dx9_32.dll file, you need to clean the registry first. You can do this manually, but that will be quite time-consuming and slightly technical. Therefore, download a registry cleaner. A registry cleaner scans all registry-related errors and removes them right away. It cleans the registry and restores the damaged dll files.

Method 4 - Scan for Viruses

If the D3dx9_32.dll error is triggered by viruses, then it is advisable to scan your PC with an antivirus. It will scan and removes all viruses from your system. Whether D3dx9_32.dll error is related to registry issues or viral infection, download Restoro. It is a cutting-edge, advanced, and multi-functional PC Fixer. A one-stop solution for all PC-related issues. It is deployed with a powerful registry cleaner, an antivirus, a system optimizer and several other scanners. The registry cleaner detects and removes all registry errors and repairs damaged Dll files including D3dx9_32.dll file and simultaneously the antivirus utility scans your entire PC for all types of malicious software infecting your system including spyware, Trojans, adware and malware. The system optimizer feature ensures your PC works at its optimal level. Restoro PC Fixer is safe and efficient. It has a user-friendly interface which makes it quite easy for all levels of users to operate. In just a few simple clicks, errors are resolved. In addition to this, you can download it on all Windows PC. It is compatible with all Windows versions. Click here to download Restoro and resolve D3dx9_32.dll error code on your PC today.
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Upcoming Windows features for future
It is no secret that Microsoft is trying to keep Windows relevant and that it is trying to make it as good as possible. A new Windows update will bring some interesting stuff in it which well some like it, some not so much. Among various technical and security updates Microsoft will bring some directly visible to each user.

First

of these features will be File explorer compact mode. This feature is a sort of spacing content in file explorer giving it easier access if you are using a touch screen device. Now, this feature is somewhat strange, and altho I can understand and get behind the logic of this move I am not sure I like it. Lucky for me and others who feel the same this option can be turned off for now.

Second

feature is something I can get behind, improvements for virtual desktops. There is an article on errortools about virtual desktops feature and I really hope you are using it since it is a great feature. Anyway, new update will bring us separate desktop wallpapers for each desktop and we will be able to arrange them in order we like.

Third

thing that I would like to address is animation features. We will have windows slowly fade and resize when opened, minimized, maximized, etc. So far we are unable to tell how this can and will it affect overall system performance. I am sure it will have some impact but hopes are that it will be kept to a minimum. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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Fix Failed to create a graphics device Error
As you know, the Windows 10 operating system has support for a dedicated high-end graphics processor that brings in capabilities inside to support Graphics Cards from NVIDIA or AMD. This helps the operating system to function in a much better way by segregating the graphics-intensive operations from the CPU to a dedicated processor. However, there are times when it also experiences some issues that lead to some errors like the “Failed to create a graphics device” error. It is possible that your computer has more than one screen or graphics card which is why you’re getting this error. To fix it, you need to try reinstalling DirectX or reinstall the Graphics Card driver. You could also try to manually check the hardware or power cycle of your computer. To start troubleshooting the “Failed to create a graphics device” error, follow the given suggestions below.

Option 1 – Try running the DirectX Diagnostic Tool

Since the error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Update or reinstall the Graphics card drivers

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in MSC into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 4 – Try to physically check the hardware of your computer

You might also want to check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Graphics Card of the computer. In doing so, you have to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

Option 5 – Try to power cycle your computer

You could also try to power cycle your computer to fix the error. To do that, you have to turn off your computer in a way that the power is completely cut off and all the fresh configurations of files are loaded when your computer is booted up. The first thing you have to do is to shut down your computer and if you are using a laptop with a removable battery, you must remove the battery for a couple of minutes before you plug it back in and boot your laptop. On the other hand, if you are using a desktop computer, press and hold the power button until the CPU goes off and take out the power cable for a minute or so and then plug it back in. Boot your computer and see if the error has been resolved.
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How to Fix Unknown Hard Error in Windows 10
The “Unknown Hard” error that keeps on appearing in Windows 10 can put users in an unpleasant situation. This kind of error leads to the freezing of the taskbar, blackening of the screen, and sudden disappearance of the icons on the Desktop. And each time you try to open Windows, the system will only give you an error message saying that it’s a critical error and some applications like Start and Cortana won’t work. Upon analysis, it seems that the “sihost.exe” is not responding and that it is the one that’s causing the c000021a Unknown Hard error to pop up. Sihost.exe files represent the Shell Infrastructure Host which is an essential component in the Windows operating system. The Windows Shell Infrastructure Host is primarily responsible for handling some graphical elements of the operating system interface such as the Start menu and the taskbar transparency. And so if the Shell Infrastructure or Sihost.exe has stopped, has been removed, or corrupted, you will most likely have issues with the overall functionality of the Windows operating system and you’ll get the Unknown Hard error In addition, the ctfmom.exe Unknown Hard error may also occur due to incompatible drivers installed on your PC. Ctfmom is a process that identifies inputs such as handwriting, languages, and many more. It’s the one that controls the functions of background behavior. To resolve this issue, you need to first try to identify which application is the one that’s running the sihost.exe file. And if needed, you need to either update or reinstall or completely uninstall the problematic application.

Option 1 – Try to run the System File Checker

The SFC Scan or System File Checker, us a built-in utility in Microsoft Windows that can be found in the C:\Windows\System32 folder. This tool allows users to scan and restore any corrupted system files in Windows that might be causing the Unknown Hard error to appear. Before you use this tool, make sure to find out whether the sihost.exe on your computer is a Trojan that you have to remove or if it’s a file that belongs to a trusted Windows application. Once you have that sorted out, follow the steps below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 2 – Try to use System Restore

You can also try using System Restore. This is one of the ways you can use it to back up your PC. Since restore points are created automatically each week by System Restore, you can use System Restore to restore your computer back to an earlier good point in time.

Option 3 – Try to troubleshoot the error in a Clean Boot State

Putting your PC in a Clean Boot state can help you diagnose and troubleshoot the issues in your system. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the Unknown Hard Error.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:
  • From the “Start” menu, go to System Configuration.
  • After that, switch to the General tab and click the option for “Normal Startup”.
  • Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
  • Then find and click “Enable all” and if prompted, you have to confirm.
  • Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
  • Restart your PC when prompted.
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