How to Fix Internal Error 2771

Internal Error 2771 - What is it?

Internal Error 2771 is an internal error code associated with Kaspersky Internet Security and Antivirus software. This error pops up when Kaspersky Internet Security software fails to install on your PC successfully.

Installation of the software is interrupted and therefore it ends prematurely. This happens mostly when you try to install a new build on an existing installation.

Internal Error 2771 is displayed in one of the following formats:

Internal Error 2771, Sandbox Feature
or
Internal Error 2771, WholeProduct Feature

Solution

Restoro box imageError Causes

This error may result on your computer screen due to several reasons. Some of the most common underlying causes include:

  • A leftover Registry Key
  • Bad entries from previous Security Package
  • INFCACHE.1 file corrupted
  • Conflicts with other security software installed on your system

Further Information and Manual Repair

To successfully overcome this problem and ensure the successful installation of Kaspersky Internet Security software on your system, try the methods given below.

Method 1- Remove the Leftover Registry Key

Sometimes Internal error code 2771 may appear during installation due to the leftover registry key from the previous Kaspersky software removal.

A registry key is often created when uninstalling the previous Kaspersky version from the PC. This key is left behind even after you reboot your system.

This key is called AVP**_post_ uninstall, you need to delete it to ensure the new version of the Kaspersky program is installed successfully on your PC.  For this, simply go to the start menu and type Regedit in the search bar.

Now navigate to HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun and then look here for the registry key called AVP**_post_ uninstall. In order to delete this file, right-click it and then select delete.

Once uninstalled, reboot your PC and then try installing the Kaspersky Internet Security program again.

Hopefully, this will resolve the issue. If the software installs smoothly, then the error is fixed, in case it still persists, then try other methods illustrated below.

Method 2 - Remove the INFCAHCE.1  Corrupt File

Another reason for the error pop-up may be INFCAHCHE.1 corruption.

This file is basically used to store driver information and inf file locations. However, if it contains corrupted information, then you must remove it.

To do this, go to the start menu and type cmd into the search bar. This will open a command prompt. Here type del C:\Windows\infinfcache.1. Now reboot your PC and try installing Kaspersky software on again.

Method 3 - Fix Software Conflict

Security software conflict can also result in internal error 2771 code display. And when this happens, the installation of Kaspersky prematurely ends.

Security software conflict may occur if you have Comodo Firewall installed on your PC. A firewall is known to cause issues with Kaspersky software programs.

The best way to resolve this issue is to uninstall all security software programs on your PC. Once all security software is removed, then install Kaspersky on your system. If the installation is successfully completed, then reinstall the other software again.

Method 4 - Download Restoro

Error 2771 can also result on your computer screen if traces of the previously installed Kaspersky software still remain in the registry despite the program removal. In such an event it is advisable to download Restoro.

This is a cutting-edge and user-friendly PC Repair Tool deployed with an intuitive interface and a powerful registry cleaner. The registry cleaner scans your entire PC in seconds and detects all registry-related problems.

It removes all the bad entries, invalid registry keys, traces of previously uninstalled programs, junk files, and cookies that are known for registry corruption. It takes just a few clicks to perform this process.

Once all traces are removed, you can install the new version of the Kaspersky Internet Security program on your PC without interruption.

Click here to download Restoro and be on your way to resolve Internal Error 2771 on your computer!

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Fix Libmysql.dll is Missing Error in Windows
Libmysql.dll is missing or not found error appears in Windows when the user is trying to open and run the application. In this guide, we will offer you solutions on how to fix and remove this annoying error.
  1. Check recycle bin

    Some applications or purely by accident itself libmysql.dll gets deleted. If you have not turned recycle bin off go to it and check to see if the file is by any chance there. If you find it, right-click on it, choose restore, the error will be gone.
  2. Update drivers

    Press ⊞ WINDOWS + X to open the Windows menu and click on Device manager In device manager locate device which has alert mark next to it Right-click on it and choose update driver Reboot your computer
  3. Run SFC scan

    Press ⊞ WINDOWS + X and choose command prompt (admin) In command prompt type in sfc /scannow and press ENTER wait for the operation to complete and Reboot your system
  4. Reinstall application

    if you are getting an error only on one application or an error has started to appear after the installation of a particular application go to Windows applications, uninstall it and then install it again. There is a chance that the file has been corrupted during the installation process.
Read More
INET_E_RESOURCE_NOT_FOUND
The previous Windows versions all came with Microsoft's browser Internet Explorer. A lot of users love it because not only that it is easy to use. It is also very fast. Users didn’t have to worry about compatibility because it is almost always compatible with its Windows Version. When they introduced Windows 10, they changed the name of the browser from Internet Explorer to Microsoft Edge. It is faster and more user-friendly compared to its predecessors. But after the Creator Update, some experienced receiving the inet_e_resource_not_found error code. In contrary to what everyone expects, you actually don’t have to uninstall and reinstall the Microsoft Edge App. What you can do is reset the browser in your Apps & Features Settings in your Microsoft Settings.

To reset the browser you can follow the steps below:

  1. Click on the Windows icon and go to settings.
  2. Click on Apps and this will bring you to the Apps & Features page. Look for Microsoft Edge from the list of Apps and click on it.
  3. Choose Advance Option
  4. Scroll down then Under Reset, click on repair or reset. When you repair it will fix the existing problem but the data that caused the problem may still be present and can still cause problems. If you click on reset, it will delete all the cache and cookies that are installed in your browser but it will save your Favorites as well as your bookmarks.

Another way to resolve this is by disabling the feature TCP Fast Open on Microsoft Edge. To disable this, go ahead and follow the steps below:

  1. Open the Microsoft Edge browser.
  2. Type in about: flags on the Address (URL) bar.
  3. Under Networking, uncheck the Enable TCP Fast Open.
  4. Close your Microsoft Edge browser and open a new one.
Flushing the DNS also worked for other Users. Sometimes, the error code the inet_e_resource_not_found is caused by a corrupted DNS cache. There are 2 ways to flush your DNS. The first option is to use the command prompt to run the command.
  1. To access the Command prompt or CMD, you can search for it on Cortana or you can click on the Windows icon to access the Programs, scroll down to the Windows System folder and click on it.
  2. A drop-down menu will show up, click on Command Prompt which is the first on the list.
  3. Type in the code ipconfig /flushdns and press enter.
  4. There will be a message that will show that says Windows IP configuration successfully flushed the DNS Resolver Cache
  5. Exit the CMD by typing exit and press enter.
The easiest way to do this is to Press the keys Window + R on your keyboard. Type in ipconfig /flushdns in the search box and hit enter or click on OK. These are only some of the ways to resolve the inet_e_resource_not_found. There are other ways to further troubleshoot this issue such as reinstalling your Wifi Adapter Driver or adjusting the DNS Server Address. But most of the time, users are able to resolve the issue with the steps provided above.
Read More
Valorant will enforce Windows 11 TPM 2.0
Valorant ingameBad or good news, depending on your view comes from RIOT for their game Valorant. It seems that Riot has decided to enforce Windows 11 TPM 2.0 feature into Valorant running on Windows 11 and there is a rumor that it will be de facto standard and that it will move to Valorant in general no matter on which system it runs. Furthermore, there is a rumor circling around that other developers are also talking about implementing TPM 2.0 requirements so they can harvest advanced security features of Windows 11 in order to prevent hacks and other cheats in their games. This is an interesting point to stand on, on one side, sure, advanced features that will prevent cheating and hacking is a great thing. On other hand denying access to many computers that do not support TPM 2.0 and removing them from the game can be a permanent loss of customers and therefore loss of money. It is a risk to be sure and I am not really sure that alienating gamers is a good choice for long-term income, especially when you will be able to install Windows 11 on an unsupported PC as stated by Microsoft. We will all see how this Riot decision will reflect on their business, as not a big Valorant player myself I am not impacted too much with this decision, but it will be interesting to see if others will indeed go with this trend or they will decide to wait a while until much more PC’s are upgraded.
Read More
Fix Defender, The Threat Service has stopped
There are times when you see a message in Windows Defender saying, “The Threat Services has stopped, Restart it now” when you try to use it. This kind of error is usually fixed by simply clicking on the Restart now button. However, if the error still appears even after you restart your computer and you see another message that says, “Unexpected error, Sorry, we ran into a problem”, then continue reading as this post will guide you in resolving this issue in Windows Defender. Before you proceed with the given fixes below, you have to create a System Restore point first. This way, you can always undo any changes you’ve made in case something goes wrong.

Option 1 – Make sure that the Windows Defender Services are started

The Windows Defender Advanced Threat Protection service is the one that protects your computer from advanced threats by monitoring and reporting security events that happen on your computer. This is why you have to make sure that this, as well as other required services in Windows Defender, are set to their default values and are started. To do so, follow these steps:
  • In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager
  • After opening the Services Manager, look for the following services and make sure that their Startup type is set to their default values:
    • Windows Defender Advanced Threat Protection Service – Manual
    • Windows Defender Antivirus Network Inspection Service – Manual
    • Windows Defender Antivirus Service – Manual
    • Windows Defender Firewall Service – Automatic
  • You can right-click on each one of the listed services and then select Start to start them.
  • And if some of the services don’t have their default values, just double-click on the Services to change the Startup types and select the correct option from the drop-down menu of the Startup type under the Properties box.
  • Next, set up the Startup type of these services to Automatic and then click on the Start button if the services are not running yet.
  • Now click on the Apply and OK buttons to save the changes made and then see if it fixed the problem or not.

Option 2 – Try modifying some entries in the Windows Registry

If the first option didn’t work in fixing the problem, you can try to alter some entries in the Windows Registry using the Registry Editor.
  • First, tap Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKLMSoftwarePoliciesMicrosoftWindows Defender
  • From there, look for the “DisabledAntivirus” and “DisableAntiSpyware” DWORDS from the right pane and change each one of their values to “0”. On the other hand, if you don’t see any of these DWORDS, you can create them instead and give each one of them a 0 value.
  • To create a DWORD, simply right-click on any empty space and select New > DWORD. Then name them both as “DisabledAntivirus” and “DisableAntiSpyware”.
  • Afterward, set the value of the newly-created DWORDS to 0.
  • Now exit the Registry Editor and reboot your PC to apply the changes made and then check if it has fixed the error in Windows Defender or not.
Read More
Fix Windows Update Error 0x8007001f – 0x20006
As you know, Microsoft’s Windows Media Creation Tool is a useful tool that helps you download and install the latest version of the Windows 10 operating system. However, there are times when it could encounter some problems during the update process. One of these programs is the following error message:
“0x8007001F-0x20006, The installation failed in the SAFE_OS phase with an error during REPLICATE_OC operation.”
The error pointed out the “Safe OS phase”. It is the phase that’s initiated to install all the required Windows Updates. Thus, the possible cause for this error could have something to do with an interrupted download, internet connection, and many more. Although this error could be caused by a lot of factors, fixing it shouldn’t be that hard. You can try to reset the Windows Update Components or delete the Windows Update cache. You could also disable both the Firewall and your antivirus program temporarily or run the Windows Update in a Clean Boot state, as well as run the Windows Update troubleshooter. To get started troubleshooting the error, follow each one of the suggestions provided below.

Option 1 – Try to reset the Windows Update components

Resetting the Windows Update components could help you resolve the Windows Update error 0x8007001f – 0x20006. How? Refer to the following steps:
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Now, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Exit Command Prompt and then restart your computer.

Option 2 – Try to delete the Windows Update Cache

You might also want to delete the Windows Update cache since there are times when existing corrupt or incomplete Windows Update files can cause some problems in downloading and installing Windows Updates. To achieve this, simply delete the “$Windows.~BT” & “$Windows.~WS” folders in your computer. Once you’re done, try to run Windows Update again and see if the error is now fixed.

Option 3 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like error 0x8007001f – 0x20006 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not

Option 4 – Run the Windows Update in a Clean Boot State

It is possible that some third-party application is the one that’s causing the problem so it’s best if you put your computer in a Clean Boot state. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to run Windows Update again.
Note: If you are able to install the app without any trouble at all then it means that the error is caused by some third-party application on your computer. You need to look for the culprit and uninstall it once you found it.

Option 5 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing error 0x8007001f – 0x20006. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
Read More
Automatically backup files & folders
If you are a person which spends a lot of time in front of the computer doing work, then you are aware of the importance of having a proper backup of your archive so if anything bad happens you will lose almost none of the work. We can never tell when we might experience HDD failures or when we might be a victim of cyber attacks, natural disasters,s and other unpredictable circumstances where we could lose all of our data in a matter of minutes. Having a backup of our data is very important but sometimes we are too busy or not around and we miss that data backup we wanted to do, and if in this case disaster strikes we are out of luck and data is lost. To avoid such circumstances, you can set up automatic Windows Backups at a scheduled time. This way it will help to have the loss of important files and documents from unexpected hazards. in order to create automatic backups of your files, you have several options, and below we will explore each one in hopes that you will find one that best suits your needs.
  1. Create automatic file backup with OneDrive

    This is probably the best way to do it because each time when you sign in OneDrive files get backed up right away, files are stored in the cloud and can be accessed on any device via a Microsoft account. To get started, open the Settings app first. Click on the Update & Security category Select the Backup tab from the left pane. Move to the right page and click on the Back up files button that is available under Back up files to OneDrive. Select the folders you want to backup in the cloud, and remove those ones you don’t want to backup. On the next page, click the Start backup button to start the procedure.
  2. Create a backup using File History

    File History is an inbuilt feature that allows users to create automatic file backup on Windows 10. File History allows the users to back up their files in an external or cloud drive at different intervals of time. To create automatic file backup using File History: Press the ⊞ WINDOWS + I to open the Settings app. Click on the Update & Security category and then select the Backup tab from the left pane. Under the Back up using File History section, click on Add a drive button. Now choose the drive to store the backup files. Windows will use this drive for File History. Then turn on the toggle button under Automatically back up my files. This will back up your data to the drive automatically whenever you connect it to the system. Below the toggle button, click on the “More options” link to set how frequently File History will back up. Use the Keep my backups drop-down menu to get the option to configure the time for how long you want to keep your backups. By default, it will keep your backups forever. Under the section Back up these folders, tap on the Add a folder button in order to add one more folder to the backup. Then click on the Add a folder button, under Exclude these folders. This will exclude the files that you don’t want to back up. You can stop the drive from storing backup files to change the backup storage location. To do this, click the Stop using drive option under the Back up to a different drive category.
  3. Backup using Windows backup & restore tool

    Open Control Panel Click on the System and Security option Scroll down and select the Backup and Restore (Windows 7) button Next click on the Set up backup button, available under the Back up or restore your files section Under the Save backup on section, select the Backup Destination where you want your backup files to get stored On the “Set up backup” page, Windows will ask you to choose the way to backup, check Let me choose checkbox, and then hit the Next button Under the section Computer, select the files and folders you want to backup. Then uncheck the box next to the Include a system image of drives option, and then hit the Next button Now click on the Change schedule link. Set the time and check the box beside Run backup on a schedule button Click OK then select the Save settings and run backup option
Read More
Fix We couldn’t install some updates
If you encounter the “We couldn’t install some updates because the PC was turned off” while trying to run Windows Update on your Windows 10 computer, then read on as this post will give you a couple of suggestions you can use as a reference to fix this error. Make sure to follow the options given below carefully.

Option 1 – Perform basic computer troubleshooting

If you get the “We couldn’t install some updates because the PC was turned off” error on your laptop, then it’s recommended that you connect your laptop to a power source and then try clicking the Update button again. In addition, you also have to make sure that your computer stays awake until the Windows Update process is completed. This will ensure that your computer does not go into an idle state and interfere with the process.

Option 2 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 3 – Try restarting the Windows Update Services

  • Open the Services Manager.
  • From there, make sure that you set the following services and Startup types:
    • Background Intelligent Transfer Service: Manual
    • Cryptographic Service: Automatic
    • Windows Update Service: Manual (Triggered)

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the “We couldn’t install some updates because the PC was turned off” error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try to install the Windows Updates manually

As mentioned, the error might be because Windows missed installing a particular update which is why you are not able to proceed with the current update. So to resolve the issue, you need to install the update that wasn’t installed by downloading it from the Microsoft Update Catalog website. You also have to make sure that you didn’t turn off the Windows update or have it delayed.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.
Read More
Fix Unable to terminate the process Error in Windows 10
There are times when you may find it hard to kill a particular process in the Windows Task Manager and every time you try to do so, you will only get an error message saying, “Unable to terminate the process, The operation could not be completed, Access is denied”. If you are one of the users who is constantly getting this error, read on as this post will provide you with a couple of options you can try to resolve the problem. Refer to the given instructions below if you are unable to terminate a process in the Task Manager but before you proceed you need to restart your PC and then try killing the process again, if you’re still not able to do it, you need to follow the options laid out below.

Option 1 – Try using Taskkill

  • Open the Command Prompt as admin from the WinX Menu.
  • After opening Command Prompt, type in the following command and tap Enter to execute it:
taskkill /IM "processname" /T /F processname – it is the name of the process which you can see on the Details tab of the Windows Task Manager. /IM – it is the one that specifies the image name of the process, which follows, that is to be terminated. /T – it is the one that kills not just the main process but also the child process. /F – it is the one that terminates the process forcefully.

Option 2 – Try using the WMIC

  • Open Command Prompt as admin from the WinX Menu.
  • From the Command Prompt window that opens, type in the following command and hit Enter to execute it:
wmic process where name='processname.exe' delete
Note: In the given command, you need to replace “processname.exe” with the name of the particular process you want to terminate which is found in the Details tab of the Windows Task Manager.

Option 3 – Try using PowerShell

  • The first thing you have to do is open an elevated PowerShell prompt.
  • From there, type in the following command and hit Enter to execute it:
kill -id pid
Note: In the given command above, “pid” is the Process ID number of the process you want to terminate. And for you to identify this number, you need to open the Details tab of the Windows Task Manager once again and take note of the number against the process you want to get rid of. Alternatively, you can also run the following command in the PowerShell prompt that you’ve pulled up to get the process ID number:
Get-Process
For example, “5364” is the process ID number for the DimScreen.exe process which is the process you want to terminate. In order for you to kill this process, you need to type in this command:
kill -id 5364
Read More
CD/DVD icon is not showing in File Explorer
In the past, CDs, DVDs, and floppy drivers used to be the primary sources of external storage for many users – that is until the USB storage devices took over. These days, a lot of devices no longer have a built-in CD or DVD writer or reader as it contributes to the thickness of the device. On the other hand, there are still various devices that still come with a built-in CD or DVD writer or reader. However, recently, users who still use CD or DVD on their devices reported a problem where the CD or DVD icon is not visible in the File Explorer as well as in “This PC” or the My Computer page. The cause of this issue is still unknown at the time of writing, but there are still some potential fixes you can try to fix it. You can try to update or roll back the device drivers or apply some tweaks in the Registry Editor. For more details, refer to the given options below.

Option 1 – Try to update or rollback device drivers

The first thing you can try to fix the missing CD or DVD icon is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties. Note that the concerned drivers will be listed under the DVD/CD-ROM drives section as well as the IDE/ATAPI Controllers section.
  • From there, look for the following drivers:
    • ATA Channel 0.
    • ATA Channel 1.
    • Standard Dual Channel PCI IDE Controller.
  • Now, right-click on each one of the listed drivers and update them all. You could also try to roll them back to their previous versions.
Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver.

Option 2 – Try to use the Registry Editor

  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
  • After that, look for the DWORD values named “UpperFilters” and “LowerFilters”.
  • Right-click on each one of these DWORD values and select Delete.
  • Now restart your computer and see if it fixes the problem.

Option 3 – Try creating a new Registry entry

There is another option you can try in the Windows Registry to fix the missing icon of the CD/DVD. You can try adding a new entry. How? Refer to these steps:
  • Tap the Win ­+ R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesatapi
  • From there, right-click on “ATAPI” and select New > Key.
  • After that, name it is “Controller0” and right-click on the sub-key and then select New > DWORD (32-bit) Value.
  • Now name it as “EnumDevice1” and double click on it and then set its value data to “1”.
  • Click OK and restart your computer to apply the changes made successfully.
Read More
Fix Tile Database is corrupt Error in Windows
As you know, the Start Menu in Windows 10 is quite a stable experience. However, there are times when it can encounter some issues as well like getting corrupted. If your computer is going through the same problem, you’ve come to the right place as this post will guide you on how you can fix the “Tile Data is corrupt” error. This kind of problem is actually quite common among a lot of Windows 10 users. This kind of problem prevents the Start Menu from working properly and no amount of clicking the keyboard keys or mouse will resolve the issue. Fixing it is important since the Start Menu is required for the operating system to function properly and even though there are several ways to get around in using the Start Menu, it can get quite problematic. Even if you manage to open the Start Menu, the ability to click on apps to open them is out of the question and you need to fix the problem. Worry not for the potential fixes provided in this post are not hard to follow. You can try to run the Start Menu troubleshooter or run the DISM tool. You could also reset the folder for Tile Database or re-register the Windows 10 Start Menu. For more details, refer to each one of the options provided below.

Option 1 – Try running the Start Menu troubleshooter

The first and basic thing you can do to fix the problem is to run the Start Menu troubleshooter as it can help you fix the problem automatically. Since this is not a built-in troubleshooter, you can download it from the official website of Microsoft. After you download it, run it and wait until it’s done identifying the problem and automatically fixing it.

Option 2 – Try running the DISM tool

You can run the DISM tool as well to help fix the “Tile Database is corrupt” error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism(.)exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
  • Once it’s done, check if it was able to fix the corrupted Start Menu or not.

Option 3 – Try to reset the Tile Database folder

  • First, you need to restart your computer and log into another user account where the Start Menu works.
  • Next, navigate to this folder location, C:/Users/<userX>/AppData/Local/Tile/DataLayer.
  • From there, copy the “TdlData.xml” file and save it to another drive.
  • Once done, restart your computer and log into the user account where the Start Menu is corrupted.
  • After that, navigate to this folder location, C:/Users/<userY>/AppData/Local/Tile/DataLayer.
  • Now paste the TdlData.xml file you copied earlier and navigate to this location, %LocalAppData%MicrosoftWindowsShell.
  • Afterward, copy the DefaultLayouts.xml file from the user account that’s working fine to the user account where the Start Menu is corrupted.

Option 4 – Try to re-register the Windows 10 Start Menu

  • Tap the Win + X and select the “Windows PowerShell (Admin” option from the menu.
  • After opening PowerShell, execute this command: Get-AppXPackage -AllUsers |Foreach{Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
  • Wait until the command is executed and then see if it fixed the problem with the Start Menu or not.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status