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How to Fix Internal Error 2771

Internal Error 2771 - What is it?

Internal Error 2771 is an internal error code associated with Kaspersky Internet Security and Antivirus software. This error pops up when Kaspersky Internet Security software fails to install on your PC successfully.

Installation of the software is interrupted and therefore it ends prematurely. This happens mostly when you try to install a new build on an existing installation.

Internal Error 2771 is displayed in one of the following formats:

Internal Error 2771, Sandbox Feature
or
Internal Error 2771, WholeProduct Feature

Solution

Restoro box imageError Causes

This error may result on your computer screen due to several reasons. Some of the most common underlying causes include:

  • A leftover Registry Key
  • Bad entries from previous Security Package
  • INFCACHE.1 file corrupted
  • Conflicts with other security software installed on your system

Further Information and Manual Repair

To successfully overcome this problem and ensure the successful installation of Kaspersky Internet Security software on your system, try the methods given below.

Method 1- Remove the Leftover Registry Key

Sometimes Internal error code 2771 may appear during installation due to the leftover registry key from the previous Kaspersky software removal.

A registry key is often created when uninstalling the previous Kaspersky version from the PC. This key is left behind even after you reboot your system.

This key is called AVP**_post_ uninstall, you need to delete it to ensure the new version of the Kaspersky program is installed successfully on your PC.  For this, simply go to the start menu and type Regedit in the search bar.

Now navigate to HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun and then look here for the registry key called AVP**_post_ uninstall. In order to delete this file, right-click it and then select delete.

Once uninstalled, reboot your PC and then try installing the Kaspersky Internet Security program again.

Hopefully, this will resolve the issue. If the software installs smoothly, then the error is fixed, in case it still persists, then try other methods illustrated below.

Method 2 - Remove the INFCAHCE.1  Corrupt File

Another reason for the error pop-up may be INFCAHCHE.1 corruption.

This file is basically used to store driver information and inf file locations. However, if it contains corrupted information, then you must remove it.

To do this, go to the start menu and type cmd into the search bar. This will open a command prompt. Here type del C:\Windows\infinfcache.1. Now reboot your PC and try installing Kaspersky software on again.

Method 3 - Fix Software Conflict

Security software conflict can also result in internal error 2771 code display. And when this happens, the installation of Kaspersky prematurely ends.

Security software conflict may occur if you have Comodo Firewall installed on your PC. A firewall is known to cause issues with Kaspersky software programs.

The best way to resolve this issue is to uninstall all security software programs on your PC. Once all security software is removed, then install Kaspersky on your system. If the installation is successfully completed, then reinstall the other software again.

Method 4 - Download Restoro

Error 2771 can also result on your computer screen if traces of the previously installed Kaspersky software still remain in the registry despite the program removal. In such an event it is advisable to download Restoro.

This is a cutting-edge and user-friendly PC Repair Tool deployed with an intuitive interface and a powerful registry cleaner. The registry cleaner scans your entire PC in seconds and detects all registry-related problems.

It removes all the bad entries, invalid registry keys, traces of previously uninstalled programs, junk files, and cookies that are known for registry corruption. It takes just a few clicks to perform this process.

Once all traces are removed, you can install the new version of the Kaspersky Internet Security program on your PC without interruption.

Click here to download Restoro and be on your way to resolve Internal Error 2771 on your computer!

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Solution

Restoro box imageError Causes

Unfortunately, there’s no known cause for this error. However, some users reported that this occurs when:

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Further Information and Manual Repair

Your Windows 10 upgrade will not be successful if you’re not able to create a user account or finish the Out of the Box (OOBE) phase of the installation. Here are some methods that will help you fix this manually.

Method 1 – Wait and retry

Some users reported that waiting for about an hour and retrying the process again will solve this problem. It’s also recommended that you keep your computer in a ventilated place while you wait to retry the process.

Method 2 – Load default user manually

This method has 2 requirements in order to work.

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  2. Your Windows was originally configured to automatically boot to desktop

If you meet these two requirements, you can solve the error by following the steps below:

  1. Hold CTRL+ESC keys. Windows should load the default user after doing this step.
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Method 3 – Power down your laptop

This method only applies if you’re a laptop user.

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Method 4 – Create a local account if you’re trying to set up a Microsoft account

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Method 5 – Boot your computer from Windows 10 media

In order to do this step, you need to have official Windows 10 ISO files.

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  3. Click Advanced Options
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After doing the steps above, there’s a chance you get an error message that says “installation cannot be completed in safe mode”. When you see this, just press Shift+F10. This will execute and open the command prompt of your computer.

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 After replacing the username and password on the text, press the Enter button on your keyboard. You’ll know if the command is successful once you see the message, “The command completed successfully.”

You can now close the command prompt. Restart your computer and try to log in using the account you just created.

Method 6 – Use a powerful automated software

If all the above methods still don’t work, it might be best to try automated software to help you fix this problem.

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Error Code 80070490 - What is it?

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Error 80070490 (Element not found)

Solution

Restoro box imageError Causes

Error Code 80070490 is triggered because of a couple of reasons. It indicates the file CBS Manifest that is needed to install Windows update is corrupt or damaged. CBS (Component Based Servicing) Manifest is the file that is used to help your computer recognize various components inside your PC. Another reason for error occurrence is registry corruption. If the registry that stores all the information and activities performed is not cleaned frequently, the obsolete files saved in the registry like the junk files, bad entries and cookies eventually accumulate and corrupt it thereby generating such error codes.

Further Information and Manual Repair

Here are some effective and proven methods that you can try by yourself to resolve error code 80070490 on your PC.

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Method 2 - Repair Windows

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How you can stop PUPs

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Can't Install Safebytes Anti-malware due to the presence of Malware? Do This!

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Download the software in Safe Mode with Networking

In Safe Mode, you are able to change Windows settings, uninstall or install some software, and remove hard-to-delete viruses and malware. If the virus is set to load immediately when the computer boots, switching to this mode may prevent it from doing so. To get into Safe Mode or Safe Mode with Networking, press the F8 key while the computer is booting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. After you restart into Safe Mode with Networking, you can download, install, as well as update anti-malware software from there. Following installation, run the malware scanner to eliminate most standard infections.

Switch to an alternate web browser

Certain viruses might target vulnerabilities of a particular web browser that block the downloading process. If you seem to have a trojan attached to Internet Explorer, then switch to an alternate web browser with built-in security features, such as Chrome or Firefox, to download your preferred anti-malware program – Safebytes.

Install and run anti-malware from a USB drive

Another method is to download and transfer an anti-malware application from a clean PC to run a virus scan on the infected system. Follow these steps to run the antivirus on the infected computer. 1) On a clean PC, download and install Safebytes Anti-Malware. 2) Plug in the USB drive into the uninfected PC. 3) Double click on the downloaded file to open the installation wizard. 4) Choose a USB flash drive as the place when the wizard asks you where you wish to install the application. Follow activation instructions. 5) Remove the USB drive. You may now use this portable antivirus on the infected computer. 6) Double-click the antivirus software EXE file on the pen drive. 7) Run Full System Scan to identify and clean-up up all types of malware.

A Look at the Best Anti-Malware Program

These days, anti-malware software can protect your PC from different types of internet threats. But exactly how to decide on the right one among various malware protection application that is available out there? As you might be aware, there are numerous anti-malware companies and products for you to consider. Some are worth your money, but most aren’t. You have to purchase a product that has obtained a good reputation and detects not only viruses but other sorts of malware too. Amongst few good programs, SafeBytes Anti-Malware is the highly recommended program for the security-conscious end user. Safebytes is among the well-established computer solutions firms, which provide this all-inclusive anti-malware software program. With its cutting-edge technology, this application will let you eliminate several types of malware like computer viruses, trojans, PUPs, worms, adware, ransomware, and browser hijackers. SafeBytes has great features when compared to other anti-malware programs. The following are some of the features you will like in SafeBytes. Real-time Protection: Malware programs trying to enter the computer are identified and stopped as and when detected by the SafeBytes active protection shields. They are very efficient in screening and getting rid of various threats because they’re constantly revised with new updates and alerts. World-class AntiMalware Protection: This deep-cleaning anti-malware software goes much deeper than most anti-virus tools to clean out your computer. Its critically acclaimed virus engine locates and disables hard-to-remove malware that conceals deep within your personal computer. Internet Security: SafeBytes checks and gives a unique safety ranking to each and every site you visit and block access to web pages known to be phishing sites, thus protecting you against identity theft, or known to contain malware. Fast Scan: Safebytes Anti-Malware, with its advanced scanning engine, offers ultra-fast scanning which can immediately target any active on-line threat. Lightweight: This program is not “heavy” on your computer’s resources, so you will not notice any performance problems when SafeBytes is operating in the background. Premium Support: For any technical issues or product support, you can get 24/7 professional assistance via chat and email.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove RegCleanPro without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by RegCleanPro

Files: File %APPDATASystweakRegClean ProVersion 6.1ExcludeList.rcp. File %APPDATASystweakRegClean ProVersion 6.1German_rcp.dat. File %APPDATASystweakRegClean ProVersion 6.1log_06-13-2013.log. File %APPDATASystweakRegClean ProVersion 6.1results.rcp. File %APPDATASystweakRegClean ProVersion 6.1TempHLList.rcp. File %COMMONDESKTOPRegClean Pro.lnk. File %COMMONPROGRAMSRegClean ProRegClean Pro entfernen.lnk. File %COMMONPROGRAMSRegClean ProRegClean Pro.lnk. File %COMMONPROGRAMSRegClean ProRegister RegClean Pro.lnk. File %PROGRAMFILESRegClean ProChinese_rcp.ini. File %PROGRAMFILESRegClean ProCleanSchedule.exe. File %PROGRAMFILESRegClean ProCloud_Backup_Setup.exe. File %PROGRAMFILESRegClean ProCloud_Backup_Setup_Intl.exe. File %PROGRAMFILESRegClean Proisxdl.dll. File %PROGRAMFILESRegClean ProRCPUninstall.exe. File %PROGRAMFILESRegClean ProRegCleanPro.dll. File %PROGRAMFILESRegClean ProRegCleanPro.exe. File %PROGRAMFILESRegClean Prosystweakasp.exe. File %PROGRAMFILESRegClean Proxmllite.dll. File %WINDIRTasksRegClean Pro_DEFAULT.job. File %WINDIRTasksRegClean Pro_UPDATES.job. Directory %APPDATASystweakRegClean ProVersion 6.1. Directory %APPDATASystweakRegClean Pro. Directory %COMMONPROGRAMSRegClean Pro. Directory %PROGRAMFILESRegClean Pro. Registry: Key Distromatic at HKEY_CURRENT_USERSoftware. Key Systweak at HKEY_CURRENT_USERSoftware. Key Systweak at HKEY_LOCAL_MACHINESOFTWARE.
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Fix Windows 11 Black Screen Error
A black screen error inside Windows 11 is a typical screen turning to solid black without any error message. This can be very annoying since it can randomly appear out of nowhere and it will appear while you are using the computer. Worry not, this is not a serious error and we have several solutions for it, so please keep reading and try them as presented in order.

Black screenRestart graphic driver

This is the first thing to check if the issue is due to software or driver malfunctioning, there is a shortcut for rebooting graphic driver inside Windows 11. Press WINDOWS + CTRL + SHIFT + B to reboot the graphic driver and see if this fixes the issue. A beep sound should be heard during this process and the screen should turn back to normal.

Check connections

Sometimes the screen can go black due to a faulty connection or cable. If you have it at your hand try a different cable or slightly and gently nudge the existing one to see will screen flicker. If you are on a laptop try gently moving the lid from back to front and pay attention to the screen. If screen flickers or picture returns with this method, cable or connector needs to be replaced.

Clean your computer

The black screen can be because the computer is overheating. If this is the case either fan inside is not working properly or there is a lot of dirt and dust that needs to be removed so airflow can be established again for proper cooling. We have an article on errortools.com on how to properly clean your PC but if you are not technical enough maybe the best solution would be to call someone who is or to take the PC to service for cleaning.

Change The Projection Settings

Press WINDOWS + P to open projection settings, check to see if PC is set to PC screen only. If any other option is selected change it to PC screen only since this can cause random black screen issues.

Uninstall latest updates

If this problem has started to manifest itself during the latest update, go to setting and roll back from the latest update to fix this issue.

Scan system for malware

The black screen can also be caused by various viruses and malware. IF you have anti-virus software, run a full system scan to check it for malware. If you do not have one, download a free one and run a system scan, we recommend Bitdefender.
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Fix mfewfpk.sys, Epfwwfp.sys Errors in Windows
If you suddenly encounter a Blue Screen error that points out to either the mfewfpk.sys and epfwwfp.sys files, then this post might help. Both of these files are created by third-party software. The mfewfpk.sys file is created by the McAfee security software while the epfwwfp.sys is created by the ESET Antivirus. These files are residual files and sometimes it blocks upgrading Windows 10. Aside from blocking Windows 10 upgrade/update, these files can also cause a Blue Screen error after an upgrade which leaves your Windows 10 computer useless. When you get a Blue Screen error caused by any of these files, you will see an accompanying error message that states, “DRIVER IRQL NOT LESS OR EQUAL”. To fix this Blue Screen error, you can check out the suggestions laid out below but before you do that, you need to create a System Restore point first as it can help you undo any unwanted changes. In addition, make sure to also boot your computer into Safe Mode with Networking before you troubleshoot.

Option 1 – Try to remove the epfwwfp.sys file

You can try to remove the epfwwfp.sys file using Command Prompt. To do so, refer to the following steps:
  • Right-click on the Start button and click on Command Prompt (Admin) from the menu to open Command Prompt with admin privileges.
  • Next, type the following command and hit Enter to delete the epfwwfp.sys file:
DEL /F /S /Q /A “%systemroot%System32driversepfwwfp.sys”
  • After the scan is completed, restart your computer and see if it fixed the Blue Screen error.
Note: You can also use the ESET AV Remover tool to uninstall Eset security software to remove the epfwwfp.sys file.

Option 2 – Try to remove the mfewfpk.sys file

The same with the first option, you can remove the mfewfpk.sys file using CMD.
  • First, right-click on the Start button and click on Command Prompt (Admin) from the menu to open Command Prompt with admin privileges.
  • After, type the following command and hit Enter to delete the epfwwfp.sys file:
DEL /F /S /Q /A “%systemroot%System32driversmfewfpk.sys”
  • Once the scan is completed, restart your computer and see if it fixed the Stop error.

Note: You also have the option to remove the mfewfpk.sys file using McAfee Product Removal tool to uninstall the McAfee security software. All you have to do is download the McAfee Product Removal tool and run it and then follow the onscreen instructions to install it. Once it is installed, click on Next. After you select the radio button to agree to the terms of use, click on Next once again. Finally, restart your computer and check if it is able to resolve the problem or not.

Option 3 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Blue Screen error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
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