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How to Fix Internal Error 2771

Internal Error 2771 - What is it?

Internal Error 2771 is an internal error code associated with Kaspersky Internet Security and Antivirus software. This error pops up when Kaspersky Internet Security software fails to install on your PC successfully.

Installation of the software is interrupted and therefore it ends prematurely. This happens mostly when you try to install a new build on an existing installation.

Internal Error 2771 is displayed in one of the following formats:

Internal Error 2771, Sandbox Feature
or
Internal Error 2771, WholeProduct Feature

Solution

Restoro box imageError Causes

This error may result on your computer screen due to several reasons. Some of the most common underlying causes include:

  • A leftover Registry Key
  • Bad entries from previous Security Package
  • INFCACHE.1 file corrupted
  • Conflicts with other security software installed on your system

Further Information and Manual Repair

To successfully overcome this problem and ensure the successful installation of Kaspersky Internet Security software on your system, try the methods given below.

Method 1- Remove the Leftover Registry Key

Sometimes Internal error code 2771 may appear during installation due to the leftover registry key from the previous Kaspersky software removal.

A registry key is often created when uninstalling the previous Kaspersky version from the PC. This key is left behind even after you reboot your system.

This key is called AVP**_post_ uninstall, you need to delete it to ensure the new version of the Kaspersky program is installed successfully on your PC.  For this, simply go to the start menu and type Regedit in the search bar.

Now navigate to HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun and then look here for the registry key called AVP**_post_ uninstall. In order to delete this file, right-click it and then select delete.

Once uninstalled, reboot your PC and then try installing the Kaspersky Internet Security program again.

Hopefully, this will resolve the issue. If the software installs smoothly, then the error is fixed, in case it still persists, then try other methods illustrated below.

Method 2 - Remove the INFCAHCE.1  Corrupt File

Another reason for the error pop-up may be INFCAHCHE.1 corruption.

This file is basically used to store driver information and inf file locations. However, if it contains corrupted information, then you must remove it.

To do this, go to the start menu and type cmd into the search bar. This will open a command prompt. Here type del C:\Windows\infinfcache.1. Now reboot your PC and try installing Kaspersky software on again.

Method 3 - Fix Software Conflict

Security software conflict can also result in internal error 2771 code display. And when this happens, the installation of Kaspersky prematurely ends.

Security software conflict may occur if you have Comodo Firewall installed on your PC. A firewall is known to cause issues with Kaspersky software programs.

The best way to resolve this issue is to uninstall all security software programs on your PC. Once all security software is removed, then install Kaspersky on your system. If the installation is successfully completed, then reinstall the other software again.

Method 4 - Download Restoro

Error 2771 can also result on your computer screen if traces of the previously installed Kaspersky software still remain in the registry despite the program removal. In such an event it is advisable to download Restoro.

This is a cutting-edge and user-friendly PC Repair Tool deployed with an intuitive interface and a powerful registry cleaner. The registry cleaner scans your entire PC in seconds and detects all registry-related problems.

It removes all the bad entries, invalid registry keys, traces of previously uninstalled programs, junk files, and cookies that are known for registry corruption. It takes just a few clicks to perform this process.

Once all traces are removed, you can install the new version of the Kaspersky Internet Security program on your PC without interruption.

Click here to download Restoro and be on your way to resolve Internal Error 2771 on your computer!

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Fix Update components must be repaired
Recently, a lot of users reported having an issue with Windows Update. According to these users, they got an error message saying, “Windows Update components must be repaired” after they run the Windows Update troubleshooter. So if you are also facing this issue then you’ve come to the right place as this post will guide you in fixing this problem. There are various suggestions you can check out to fix this problem – you can try running the Windows Update troubleshooter again but this time, in a Clean Boot State or you could also run System File Checker or the DISM tool to repair corrupted Windows Update files or reset the Windows Update components. For more information, refer to the given options below.

Option 1 – Run the Windows Update troubleshooter in a Clean Boot State

Repairing the “Windows Update components must be repaired” error is not that complicated. One of the things you can try is to run the Windows Update troubleshooter again but this time, in a Clean Boot State. Refer to the steps below to get started.
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Option 2 – Try to run System File Checker

If the Windows Update troubleshooter still failed to fix the problem, you can run System File Checker instead. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
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  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
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Note: If it happens that the Windows Update client is broken, you need to run the following command to repair it then restart your PC and click on Update once again.
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 4 – Delete the contents in the Software Distribution folder and Catroot2 folder

You can also delete the contents in both the Software Distribution and Catroot2 folders as it could potentially fix the “Windows Update components must be repaired” error.
  • Open the WinX Menu.
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net stop wuauserv net start cryptSvc net start bits net start msiserver
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After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
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net start wuauserv net start cryptSvc net start bits net start msiserver
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Option 2 – Try deleting the log file via Command Prompt

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Option 3 – Uninstall any suspicious programs you’ve installed recently

If you have recently installed some programs on your Windows 10 computer, and since then you’ve experienced high CPU usage brought on by makecab.exe, then you might want to uninstall those programs.
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Option 5 – Try to run System File Checker scan

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  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your PC.

Option 6 – Try scanning your computer using Windows Defender

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After your computer restarts.

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Installer Error 1603 - What is it?

Installer Error 1603 message occurs during the installation of the Microsoft Windows installer Package. The error message is often displayed as the following:
'Error 1603: A fatal error occurred during installation.'
It indicates a problem occurred during the installation process and unsuccessful installation.

Solution

Restoro box imageError Causes

The installer error 1603 may occur if:
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  • The system account does not have full control permissions
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  • Registry issues

Further Information and Manual Repair

To resolve this error on your system, try the solutions listed below:

Solution 1: Install-Package in an Un-Encrypted Folder

Try installing the package to a folder that is not encrypted. However, if the error still persists, try other solutions listed below.

Solution 2: Enable Full System Control Permissions

Sometimes the error may occur when you don’t have system full control permissions. To enjoy full control permissions here’s what you need to do, go to my computer and right-click the drive that you wish to install the Windows Installer Package to. After that click properties and the security tab. If you can’t locate the security tab, this means your Simple File Sharing feature is turned on. You need to turn it off to continue. For that go to my computer, tools, and then click folder options. Now here press the view tab and check the Simple File Sharing box to turn it off. Press OK to save changes. Now you will be able to locate the security tab. Click on the Security tab and verify the name box that contains the system user account. If the system user account is empty then insert the account name. To insert, click Add, and then select user's dialog box, add a name, and close. Now go to the permissions section and check the box ‘Allow’ under full control. After that go to the ‘Advanced’ tab and do the following: If you are an XP user, select ‘Replace permission entries on all child objects with entries shown here that apply to child objects’ and then press OK to confirm. If you are not an XP user, then follow the same instructions but select the check box that says ‘Reset permissions on all child objects and enable propagation of inheritable permissions’ for the system account. Now click OK to confirm. To activate changes you will have to wait for a while. Once the changes are activated, try installing the Windows Installer package again.

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About Browser Hijackers

Browser hijackers (sometimes called hijackware) are a kind of malicious software that alters internet browser configurations without the computer owner’s knowledge or consent. These hijacks appear to be increasing at an astonishing rate around the globe, and it could be truly nefarious and sometimes harmful too. There are numerous reasons why you may have a browser hijack; but commercial, marketing, and advertising are definitely the primary purposes for their creation. Often, hijackers will force hits to sites of their choice either to increase traffic generating higher advertisement revenue, or to gain a commission for every user visiting there. However, it isn’t that harmless. Your web safety is jeopardized and it is extremely irritating. They not only mess up your web browsers, but browser hijackers can also modify the system registry, leaving your computer vulnerable to various other attacks.

Indications of browser hijack

There are many symptoms that indicate the browser is highjacked: your homepage is reset to some mysterious site; bookmark and the new tab are likewise changed; The default search page of web browser is changed; unwanted new toolbars are added to your web browser; you may see never-ending pop-up ads on your computer screen; web pages load very slowly and sometimes incomplete; you’re disallowed access to certain webpages, such as the site of an antimalware software developer like SafeBytes.

How they get into the computer

A browser hijacker can be installed on your computer if you go to an infected website, click an e-mail attachment, or download something from a file-sharing website. They can also be deployed via the installation of an internet browser toolbar, add-on, or extension. Browser hijackers sneak into your pc along with free software application downloads that you unknowingly install along with the original. A good example of some well-known browser hijackers includes Babylon, Anyprotect, Conduit, DefaultTab, SweetPage, RocketTab, and Delta Search, but the names are often changing. Browser hijackers may record user keystrokes to collect potentially invaluable information that leads to privacy issues, cause instability on computers, significantly disrupt user’s browsing experience, and finally slow down the computer to a stage where it will become unusable.

How you can get rid of browser hijackers

Certain browser hijacking can be simply corrected by identifying and removing the corresponding malware program from your control panel. Unfortunately, most of the software programs utilized to hijack a web browser are intentionally designed to be hard to remove or detect. Moreover, manual removal requires you to carry out many time-consuming and intricate steps which are tough to conduct for new computer users. Installing and running anti-malware software on the affected computer can automatically delete browser hijackers as well as other malicious applications. If you want to remove persistent browser hijackers quickly and effectively, install the top-rated Anti-Malware program Safebytes Anti-Malware. Along with anti-virus software, a system optimizer program can help you fix registry errors, get rid of unwanted toolbars, secure internet privacy, and enhance overall computer performance.

What you can do if Malware Stops You From Downloading Anti-virus?

Malware could cause all kinds of damage when they invade your system, from stealing your private information to deleting data files on your computer. Some malware sits in between the computer and the internet connection and blocks some or all sites that you really want to visit. It could also block you from adding anything to your machine, especially antivirus applications. If you are reading this, you may have got infected by malware that stops you from installing a computer security application like Safebytes Anti-Malware. Do as instructed below to get rid of the malware in alternate ways.

Download the application in Safe Mode with Networking

If the malware is set to load immediately when Microsoft Windows starts, entering Safe Mode could very well block the attempt. Since only the bare minimum applications and services start-up in safe mode, there are seldom any reasons for issues to take place. Here are the steps you should follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (go to Microsoft site for instructions on Windows 8 and 10 computers). 1) At power-on/startup, press the F8 key in 1-second intervals. This will conjure up the “Advanced Boot Options” menu. 2) Use the arrow keys to select Safe Mode with Networking and hit ENTER. 3) When this mode loads, you should have internet access. Now, use your internet browser normally and navigate to https://safebytes.com/products/anti-malware/ to download Safebytes Anti-Malware. 4) Immediately after installation, do a full scan and allow the program to delete the threats it discovers.

Switch over to an alternate browser

Malicious program code could exploit vulnerabilities in a particular internet browser and block access to all anti-virus software sites. If you seem to have a virus attached to Internet Explorer, then switch over to an alternate web browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Create a portable antivirus for removing malware

Another solution is to make a portable antivirus program on your USB stick. Adopt these measures to use a USB flash drive to fix your corrupted computer system. 1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a virus-free computer system. 2) Plug the USB drive into the clean PC. 3) Double-click the Setup icon of the antivirus software package to run the Installation Wizard. 4) Pick a USB flash drive as the location when the wizard asks you where you intend to install the software. Follow the directions to complete the installation process. 5) Remove the USB drive. You may now utilize this portable antivirus on the infected computer system. 6) Double click the Safebytes Anti-malware icon on the thumb drive to run the program. 7) Click the “Scan Now” button to begin the virus scan.

Let's Talk About SafeBytes Anti-Malware!

If you’re looking to download anti-malware software for your PC, there are numerous tools in the market to consider nonetheless, you cannot trust blindly anyone, regardless of whether it is paid or free program. Some of them are good but there are several scamware applications that pretend as legit anti-malware programs waiting to wreak havoc on your personal computer. When looking for antimalware software, pick one that provides solid, efficient, and total protection against all known computer viruses and malware. When thinking about reliable software programs, Safebytes AntiMalware is undoubtedly the highly recommended one. SafeBytes anti-malware is a powerful, highly effective protection tool made to help users of all levels of IT literacy in identifying and eliminating harmful threats from their personal computers. Once you’ve got installed this tool, SafeBytes superior protection system will ensure that no viruses or malicious software can seep through your PC. SafeBytes carries a variety of amazing features which can help you protect your PC from malware attack and damage. Listed below are some of the good ones: Real-time Threat Response: SafeBytes delivers complete and real-time security for your PC. It’ll monitor your personal computer for suspicious activity at all times and safeguards your PC from unauthorized access. Robust, Anti-malware Protection: With a critically acclaimed malware engine, SafeBytes gives multilayered protection which is made to catch and eliminate viruses and malware that are hidden deep inside your computer’s operating system. Fast Scan: Safebytes Anti-Malware, using its enhanced scanning engine, offers extremely fast scanning which can promptly target any active online threat. Safe Browsing: SafeBytes inspects the links present on a webpage for possible threats and alerts you if the site is safe to visit or not, through its unique safety rating system. Light-weight Tool: This software program is not “heavy” on the computer’s resources, so you’ll not see any performance troubles when SafeBytes is working in the background. 24/7 Online Technical Support: For any technical issues or product guidance, you could get 24/7 professional assistance through chat and email. To sum it up, SafeBytes Anti-Malware provides excellent protection combined with very low system resource usage with both great malware detection and prevention. You can be sure that your computer system will be protected in real-time once you put this software program to use. So if you’re searching for the absolute best malware removal application out there, and when you don’t mind shelling out some money for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you wish to do the removal of GoodShop Landing manually instead of employing an automated tool, you can follow these measures: Navigate to the Windows Control Panel, click the “Add or Remove Programs” and there, select the offending program to remove. In cases of suspicious versions of browser extensions, you can actually get rid of it through your browser’s extension manager. You will likely also want to reset your browser. To be certain of complete removal, find the following registry entries on your computer and remove them or reset the values appropriately. Please note that this is for professional users only and might be difficult, with wrong file removal leading to additional system errors. Additionally, certain malicious programs are capable to defend against its deletion. Doing this malware-removal process in Safe Mode is suggested.
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Media Player cannot burn some of the files
If you encounter an error while trying to burn files to a CD or disk on your Windows 10 computer, stating, “Windows Media Player cannot burn some of the files”, read on as this post will guide you in fixing the error. Here’s the complete error message:
“Windows Media Player cannot burn some of the files. To investigate the problem, click the icon next to the files in the burn list.”
As you know, the Windows Media Player helps you burn songs or audio files to CD or disk but it does not always end up successfully as you could encounter some setbacks such as this particular error. Usually, this kind of issue occurs if an audio file does not comply with some restrictions so the Windows Media Player pops up this error instead. You can encounter this error message if:
  • You include a file that’s not an audio file.
  • If the total time limit exceeds 80 minutes (even though a CD has 700 MB storage capacity, you can’t burn audio of more than 80 minutes long)
To resolve the error, you have to remove the unsupported files from the burning list, change the burning speed or execute some tweaks in the Privacy settings. For more details, refer to the instructions provided below.

Option 1 – Get rid of the unsupported files from the burning list

You must get rid of the unsupported files from the list of files to burn. This list can be found on the right-hand side of the Windows Media Player. One of the indications that a file is causing problems is when there is a white cross in a red circle next to the file. You can simply click on that icon to remove the file from the burning list. Once you’ve gotten rid of all the unsupported files, try to burn your files to the CD or disk once more.

Option 2 – Try to modify the Privacy settings

In case you don’t know, the Windows Media Player comes with privacy settings that help you in various situations. However, on rare occasions, those settings could also trigger errors and this might be the one that’s causing the “Windows Media Player cannot burn some of the files” to pop up. Thus, you can try disabling these options to resolve the error. How? Refer to these steps:
  • Open the Windows Media Player.
  • Then go to Tools > Options. If you aren’t able to find the Tools menu, just tap the Ctrl + M keys. On the other hand, you can also tap the Alt key to display the menu options.
  • Once you’ve opened the Options window, go to the Privacy tab where you can the “Enhanced Playback and Device Experience” section.
  • In this section, you can find the following options. Make sure to disable them all.
    • Display media information from the Internet
    • Update music files by retrieving media info from the Internet
    • Download usage rights automatically when I play or sync a file
    • Automatically check if protected files need to be refreshed
    • Set clock on devices automatically
  • After you disable the options listed above, click on the Apply and OK buttons to save the changes made and then try to burn the files again.

Option 3 – Try to change the burning speed

Since the burning speed is set to fastest by default, you can try to change the burning speed to resolve the problem. All you have to do is open the Options window and then go to the Burn tab. From there, select either Medium or Slow burning speed and save the changes made. Now try to burn your files to the CD or disk once again.
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