An Easy Guide to Resolving Internal Error 2324

Recently, a lot of users reported to Microsoft about getting an error code 0x80096004 while trying to update their Windows 10 computers. This kind of Windows Update error occurs during the initial download and verification process. It also affects the Windows features (FODs) and when you encounter this error, you will also see this error code, “TRUST_E_CERT_SIGNATURE”. This error code indicates that the signature of the certificate could not be confirmed. This is caused by a broken certificate store or a corrupt copy of the Windows operating system is installed. Here’s the complete error message:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80096004).”

To fix Windows Update error 0x80096004, you can check out the options provided below.

Option 1 – Delete the contents in the Software Distribution folder and Catroot2 folder

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80096004. To run it, Refer to these steps:

• Tap the Win + I keys to open Settings.
• From there, click Update and Security and go to the Troubleshoot section.
• Next, select Windows Update and click the “Run the troubleshooter” button and wait until it’s finished, and then try to run Windows Update again.

Option 3 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80096004 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 4 – Try to replace the DLL file with a trusted source

You can also try to replace the crypt32.dll file as it could help in fixing the Windows Update error. Just make sure that you get one from a trusted source.

• First, you need to get the new DLL file from another computer with preferably the same file version number.
• After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
  • x86: This PC > C:/Windows/System32
  • x64: This PC > C:/Windows/SysWOW64
• Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
• Now type the “regsvr32 crypt32.dll” command and hit Enter.
• Restart your PC and check if the error is now fixed.

Option 5 – Try downloading and installing the Windows Updates manually

Error Code 0x80096004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 6– Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Reboot your PC.

Option 7 – Try to run the Windows Update Service in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to run the Windows Update Service again and see if Windows Update error 0x80096004 is now gone.

Screen flickering in Windows 10 - What Is It?

Screen flickering when you’re using Windows 10 is quite a common problem. It is often caused by apps that are not compatible with the operating system, or faulty display drivers.

There are a lot of possibilities for why this issue occurs. If you are one of the many users that encounter this kind of problem, you might want to check on your task manager to see if everything is working fine. One common sign that something wrong has happened is if the task manager flickers, as well. To fix this, you will need to update an app, uninstall an app, or update your display driver.

Solution

Error Causes

Common causes of the screen flickering when running on Windows 10 are software issues. This is most likely caused by the following:

• Faulty display driver
• You have an application installed that is not compatible with your operating system

Further Information and Manual Repair

In order to fix the issue of your screen flickering when you have Windows 10 as your operating system, follow these simple steps.

Note: It is very important to consult with an authorized computer technician if you are not highly confident in solving this issue by yourself. Furthermore, you can also use software to fix this problem.

• The first method is by checking if your task manager is flickering. To open the task manager, all you have to do is right-click or press and hold the start button, then select task manager.

If you have confirmed that the task manager is the one causing the screen flickers, the display driver can possibly be your problem. To fix it, all you have to do is update your display driver.

How to update the display driver

1. You have to reset your computer and boot it on Safe Mode.

      -In order to do this, you have to hold the Shift key while selecting Power>Restart. When your computer boots up, you will be greeted by a Choose an option screen. From there, you have to select Troubleshoot, then Advanced Options, then Startup Settings, and then Restart. When your computer restarts, select 4 or hit the F4 key to enter into Safe Mode.

2. When your computer finally boots up in Safe Mode, right-click or press and hold the Start button. From there, click Device Manager.

3. From the Device Manager screen, you have to expand the Display Drivers section, right-click on the driver that might be causing the problem then select Uninstall. Don’t forget to tick the Delete the driver software for this device box, press the OK button, and then restart your computer.

            - When you have two, or more, drivers installed on your computer, all you have to do is disable the other drivers. You can do this by right-clicking on the driver in the Device Manager and click the Yes box next to disable. Shut down your PC after this, disconnect the installation, and boot your computer back on.

4. When your PC boots up after the restart, click on the Start button then click on Settings.

5. You need to go to Update & Security, then Windows Update, and then check for updates.

            - If you are using multiple drivers and this technique doesn’t work, repeat the process in Step 3 and try to disable a different driver.

Remove an incompatible app

There are two ways to remove an incompatible app to fix the issue of a screen flicker on Windows 10. Apps like Norton AV, iCloud, and IDT Audio are usually the ones causing the problem. Uninstalling these apps could solve the problem. Uninstall the apps by using the methods below:

First Solution: Uninstall an app in Settings

1. Click Start, and then click Settings.
2. Click on System, and then click on Apps & Features.
3. A window will pop up and from there you will need to select the application you wish to uninstall. Click the app, and then click uninstall. Follow the screen prompt to fully uninstall the program.

Second Solution: Uninstall an app in the Start Menu

1. Click Start, and then click All Apps.
2. Look for the application you will need to uninstall, right-click the said app, and then click Uninstall. Follow the screen prompt to fully uninstall the program.

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Lately, Microsoft has trying to fix Print Nightmare with various methods and patches. The last patch has seemingly fixed Print Nightmare but it has broken the Alt-tab key combination. It has been reported that the latest patch has broken famous key combinations for quickly switching from window to window. It seems that combination is not working or it is switching to desktop, even going to blank screen if switching from the full-screen game.

Fixing the issue

Luckily this issue is easily fixable. The first and easier fix for this issue is surprising to turn off the news and info widget, right-click on it and choose News and interests and then click on turn off. The second solution would be to uninstall the update. Go to Settings, then to Update & Security, and from there view Update History and remove the update.

100sOfRecepies is a Browser Extension developed by MindSpark Inc. that provides users with hundreds of recopies for breakfast, lunch, dinner, and dessert. This extension may appear very handy at the start, however, it may monitor your browser activity, and send it back to the developer to better serve ads. This extension injects itself into the System Registry allowing it to run each time your computer is restarted.

While browsing the internet with this extension installed you may see additional ads, sponsored links, and pop-up ads displayed in your browser. Many anti-virus scanners have detected this extension as a Browser Hijacker and are therefore not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking is actually a form of an unwanted program, often a web browser add-on or extension, which causes modifications in browser settings. They are made to disrupt web browser programs for various reasons. Usually, it’ll force users to predetermined sites which are aiming to increase their advertisement income. Nevertheless, it’s not that harmless. Your internet safety is compromised and it is also very annoying. In a much worst case, your browser could be hi-jacked to download malware that may do a great deal of damage to your laptop or computer.

Major symptoms that your web browser has been highjacked

The typical symptoms that indicate having this malware on your computer are: 1. the browser’s home page is changed 2. bookmark and the new tab are also modified 3. the default search engine is changed and the browser security settings have been lowered without your knowledge 4. find new toolbars which you did not add 5. unstoppable flurries of pop-up ads show up on your personal computer screen 6. your web browser gets slow, buggy crashes often 7. Inability to navigate to certain websites, particularly anti-malware and also other security software webpages.

How does a browser hijacker infect a computer?

There are several ways your computer can become infected with a browser hijacker. They generally arrive by way of spam e-mail, via file sharing websites, or by a drive-by-download. They could also come from add-on software, also known as browser helper objects (BHO), web browser plug-ins, or toolbars. Some browser hijackers spread in user’s computer systems using a deceptive software distribution technique known as “bundling” (generally through freeware and shareware). An example of some well-known browser hijacker includes Babylon, Anyprotect, Conduit, DefaultTab, SweetPage, RocketTab, and Delta Search, but the names are continually changing. Browser hijackers could record user keystrokes to gather potentially valuable information that leads to privacy issues, cause instability on computers, drastically disrupt the user experience, and eventually slow down the PC to a point where it will become unusable.

Browser Hijacker Malware – Removal

Some browser hijacking could be quite easily stopped by discovering and eliminating the corresponding malware program from your control panel. But, most hijackers are hard to get rid of manually. No matter how much you try to remove it, it can come back over and over. Moreover, browser hijackers could modify the Computer registry so that it could be very tough to restore all of the values manually, particularly when you are not a very tech-savvy person.

Can't Install Safebytes Anti-malware due to the presence of Malware? Try This!

All malware is bad, but certain kinds of malicious software do a lot more damage to your PC than others. Some malware sits in between your computer and the internet connection and blocks some or all sites which you want to check out. It would also block you from adding anything to your machine, especially anti-virus programs. So what to do when malicious software keeps you from downloading or installing Anti-Malware? Do as instructed below to eliminate malware through alternate ways.

Eliminate malware in Safe Mode

In the event the malware is set to load at Windows start-up, then booting in safe mode should avoid it. Just the minimum required applications and services are loaded when you boot your computer in Safe Mode. Listed below are the steps you need to follow to start your computer into the Safe Mode of your Windows XP, Vista, or 7 computers (go to Microsoft website for instructions on Windows 8 and 10 computers). 1) At power-on/startup, press the F8 key in 1-second intervals. This will invoke the “Advanced Boot Options” menu. 2) Choose Safe Mode with Networking with arrow keys and hit Enter. 3) When this mode loads, you should have an internet connection. Now, use your internet browser to download and install Safebytes. 4) As soon as the software program is installed, allow the scan run to remove viruses and other threats automatically.

Switch over to an alternate web browser

Malicious program code could exploit vulnerabilities on a particular web browser and block access to all anti-virus software sites. The best way to overcome this problem is to choose a browser that is known for its security measures. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Install and run anti-malware from the Thumb drive

To effectively get rid of the malware, you might want to approach the issue of running an anti-virus program on the affected PC from a different perspective. Do these simple measures to clear up your infected computer by using a portable antivirus. 1) On a virus-free PC, download and install Safebytes Anti-Malware. 2) Insert the pen drive on the same PC. 3) Run the setup program by double-clicking the executable file of the downloaded software, with a .exe file format. 4) When asked, select the location of the USB drive as the place where you want to put the software files. Follow the instructions on the screen to finish off the installation process. 5) Now, transfer the USB drive to the infected computer system. 6) Double-click the EXE file to open the Safebytes program right from the thumb drive. 7) Simply click “Scan Now” to run a scan on the affected computer for viruses.

Protect Your Computer and Privacy With SafeBytes Anti-Malware

To help protect your computer or laptop from a variety of internet-based threats, it’s important to install an anti-malware application on your personal computer. However, with countless numbers of antimalware companies in the marketplace, nowadays it’s tough to decide which one you should buy for your laptop. Some of them are excellent, some are ok types, while some will affect your PC themselves! You need to be careful not to pick the wrong product, particularly if you purchase a premium application. Amongst few good applications, SafeBytes Anti-Malware is the strongly recommended software for security-conscious people. Safebytes is one of the well-established computer solutions firms, which provide this complete anti-malware software program. Through its cutting-edge technology, this software protects your personal computer against infections caused by different types of malware and similar internet threats, including adware, spyware, trojans horses, worms, computer viruses, keyloggers, potentially unwanted programs (PUPs), and ransomware. SafeBytes carries a plethora of wonderful features which can help you protect your computer from malware attack and damage. Here are some of the good ones: Robust Anti-malware Protection: By using a critically acclaimed anti-malware engine, SafeBytes provides multi-layered protection which is made to catch and remove threats that are concealed deep in your PC. Active Protection: SafeBytes offers complete and real-time security for your PC. It’ll check your PC for suspicious activity at all times and shields your PC from unauthorized access. Website Filtering: Through its unique safety rating, SafeBytes informs you whether a website is safe or not to visit it. This will assure that you’re always certain of your safety when browsing the online world. Lightweight Utility: SafeBytes is really a lightweight application. It consumes an extremely small amount of processing power as it runs in the background therefore you will not observe any computer performance issues. 24/7 Premium Support: Skilled technicians are at your disposal 24/7! They will immediately fix any technical issues you may be experiencing with your security software.

Technical Details and Manual Removal (Advanced Users)

If you’d like to carry out the removal of 100sOfRecepies manually rather than using an automated software tool, you may follow these simple steps: Navigate to the Windows Control Panel, click on the “Add or Remove Programs” and there, select the offending program to uninstall. In cases of suspicious versions of web browser extensions, you can easily remove them through your browser’s extension manager. You may also want to reset your web browser settings, as well as delete browsing history, temporary files, and internet cookies. To ensure the complete removal, find the following Windows registry entries on your system and delete them or reset the values appropriately. Please keep in mind that only advanced users should try to manually edit the registry because incorrect file removal leads to a major problem or even a PC crash. In addition, certain malware is capable of replicating itself or preventing deletion. It is recommended that you carry out the removal procedure in Safe Mode.

There is a lot of high resource utilization by any process that slows down a Windows operating system and one of the services that could cause such a thing is the utcsvc.exe process. This particular process at times can cause high CPU and disk usage. So if you are currently facing this problem, read on as this post will guide you on how you can resolve the problem. UTC which stands for Universal Telemetry Client is a software that runs a service named Diagnostic Tracking Service or DiagTrak. This service is used by Microsoft to collect customer feedback, analyze customer’s problems, and push resolution via updates in order to make the Windows 10 operating system better. This service is an executable file that could be translated to Service Host and even though the process does not usually cause problems, there are actually times when it does especially if it results in high resource utilization. In such cases, you might want to consider disabling it to fix its high CPU and disk usage.

According to Microsoft:

“We collect information about you, your devices, applications and networks, and your use of those devices, applications, and networks. Examples of data we collect include your name, email address, preferences, and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.”

There are several ways you can disable the utcsvc.exe process. You can disable it using the Service Manager, Registry Editor, and Group Policy Editor. For more details, refer to the instructions laid out below.

Option 1 – Disable the Connected User Experience & Telemetry Service via Service Manager

Note that this option is for standalone systems, so if you’re not using one, refer to the next given options below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
• From the given list of services, look for the Connected User Experience service. Once you found it, click on it and you’ll see its description which states:

“The Connected User Experiences and Telemetry service enables features that support in-application and connected user experiences. Additionally, this service manages the event-driven collection and transmission of diagnostic and usage information (used to improve the experience and quality of the Windows Platform) when the diagnostics and usage privacy option settings are enabled under Feedback and Diagnostics.”

• Next, right-click on it and select Properties.
• Now, change its Startup Type to Disabled and click on the Apply and OK buttons to save the changes made.

Option 2 – Disable the Connected User Experience & Telemetry Service via Registry Editor

• Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and click OK to open the Registry Editor.
• Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
• After that, right-click on the folder named “DataCollection” and select New > DWORD (32-bit) Value.
• Now name the new value “AllowTelemetry” and make sure that its Value data is “0” and then click on OK to save the changes made.
• Restart your computer.

Option 3 – Disable the Connected User Experience & Telemetry Service via Group Policy Editor

If you have to disable the service related to the Universal Telemetry Client for company-managed systems, then you can do that using the Group Policy Editor.

• Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• Next, navigate to this path: Computer Configuration > Administrative Templates > Windows Components> Data Collection and Preview Build
• After that, double-click on Data Collection and Preview Build to open its settings.
• From there, look for the “Allow Telemetry” item and double click on it to open its Properties.
• Next, set the radio button to Disabled and then click on the Apply button to save the changes made.
• Restart your computer.

Option 4 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter

Hardware and Devices Troubleshooter:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Performance Troubleshooter:

• Tap the Win + R keys to open the Run dialog box.
• Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
• Then click on Next to get started. Wait until the process is completed.

Typical use of file explorer will probably not need any kind of elevated privileges, but from time to time you might encounter some tasks that will require administrator rights in order to perform them. If this is the case you will need to run file explorer with these rights but inside Windows 11 that is somewhat hidden and not 1 click away. How this is the case we have decided to put a little tutorial on how to accomplish this very task and run file explorer with administrator privileges.

Open File Explorer via EXE file

1. Open File Explorer typically
2. Navigate to This PC > Windows (C:) > Windows
3. Locate file explorer application
4. Right-click on it and select Run as Administrator
5. Run File Explorer

A new instance of file explorer will pop with elevated administrator privileges.

Run it as an administrator using the Task Manager

1. Open the Task Manager ( CTRL + SHIFT + ESC )
2. Click on More details (at the bottom)
3. After the task manager expands click on the File tab
4. Click on Run New Task
5. Type in explorer.exe and check the box next to it that says Create this task with administrative privileges
6. Click on OK

File Explorer will now run as administrator.

Well if anyone told me just a few years ago that I will see the day when Microsoft releases a new OS based on Linux I would be very amused, but that day has come. Mariner is the newest OS out of nowhere. Microsoft’s new Linux Distro, dubbed Common Base Linux (CBL)-Mariner, isn’t the type of distro you’d want to install directly on any old machine. It’s primarily meant for cloud infrastructure and edge products. Specifically Microsoft’s Cloud and Edge products. But if you are curious, it’s possible to run. Juan Manuel Rey, a Microsoft Senior Program Manager for Azure VMware, recently published a guide to ISO CBL-Mariner image. With that, you can easily get it up and running. And you can build CBL-Mariner on an Ubuntu 18.04 desktop. So you can try it out since it is free. You can get it from here: https://github.com/microsoft/CBL-Mariner It is obvious that Microsoft aims to set itself as a leader in enterprise server environments with this move and it is very likely that it may succeed or at least give a good shake to its competitors, mainly red hat and Suse which are two dominant distros in that field. Many believe that they can win over by providing regular updates and package delivery via their already established system and that feature could be a turning point for some. In any case, time will tell and we shall see.

Windows has a built-in Backup and Restore system so if the Windows Backup or Restore fails and you receive any of the errors 0x80070001, 0x81000037, 0x80070003, worry not for this post will guide you in fixing the problem. You might not be able to browse to the folders and files that you want to restore in the File Restore Wizard. The cause of the error could vary depending on what error code you receive:

• 0x80070001 – If you got this particular error code when trying to back up a specific library or when you accept the default settings in Windows Backup and Restore.
• 0x81000037 – If you got this kind of error code when you try to read from the shadow copy on one of the volumes being backed up.
• 0x80070003 – If you got this error code when trying to restore the folders or files in a library by using the Windows Backup and Restore.
• On the other hand, you cannot use the Browse for files or the Browse for folders functionality.

Note that the Windows Backup or Restore failed, Errors 0x80070001, 0x81000037, 0x80070003 Error code 0x80070001, 0x81000037 occurs during backup while Error code 0x80070003 and “Browse for Files” issue occurs when you try to restore files. Whichever error codes you got, here are some possible fixes that might help.

Option 1 – Fix Windows Backup error codes 0x80070001, 0x81000037

The reason for the Windows Backup error codes 0x80070001, 0x81000037, as mentioned above, is when there is a volume that uses a FAT file system (0x80070001) and when a volume contains compressed files (0x81000037). To fix these errors, you need to remove the “reparse point” also known as SYMBOLIC LINK, and select the absolute path of this location in the Windows Backup configuration user interface. Refer to these steps to remove the reparse point.

• Tap the Win + R keys to open the Run dialog box.
• Then type “cmd” in the field and hit Enter to open Command Prompt.
• Next, type the following command and hit Enter:

DIR /AL /S

• After you enter the command, it will display the JUNCTION list.
• Now to delete the mounted volume reparse point, you have to locate the reparse point you found and right-click on the reparse point icon, and click on Properties.
• Confirm that the folder Type is Mounted Volume in the General tab and then delete this folder.

Option 2 – Fix the Windows Restore Error 0x81000037

When you try to restore a deleted backed-up directory, it fails and the Error code 0x81000037 pops up. You can also encounter this error when you select to restore the files to their original subfolders check box in the File Restore Wizard and you try to restore folders or files to an alternative location, then you will encounter error code 0x81000037 which will be displayed in an error message as shown below: To fix this error, you need to re-create the missing directory using the following steps:

• Take note of the path for which the error occurs.
• Then create the corresponding folder.
• Now perform the restore operation again.

And since you might have subfolders in the deleted folder, click to clear the “Restore the files to their original subfolders” checkbox when you run the File Restore Wizard.

Option 3 – Cannot use the Browse for files or the Browse for folders functionality

There is no proper fix for this particular error but if you remember the name of the files, you can just search for them. Click on the Search button when using the File Restore functionality and then type the name of the file and when that file appears, select and click on it to restore it.

Ever gotten an e-mail offer that seemed just a little bit too good to be true? Might’ve been a phishing attempt! These are everywhere and can come in many different forms. 

So what’s phishing exactly, how can you detect it and how can you keep safe?

What is phishing?

Phishing (pronounced like fishing) is a type of cyberattack that tricks the user into trusting the source and revealing sensitive information. Fishing being the perfect analogy, the bait is a legitimate-looking site, e-mail or file and when you take a bite, your identity, banking information and much more can be revealed and stolen.

Some phishing attempts are incredibly obvious, others are super elaborate. Like with most types of malware, cybercriminals have become extremely well-versed in phishing and anyone can fall for it. To help you recognize and avoid it, we’ll take you through a couple of phishing types and give you tips on what to do if faced with them.

Phishing techniques

E-mail phishing

This is actually the most common type of phishing. A cybercriminal creates an e-mail containing stuff like attractive offers, legitimate-looking attachments or links and makes it appear as though it’s coming from a trusted source.

For example, it looks like it’s coming from your bank or your favorite retailer. The logo looks legit and the structure of the e-mail seems familiar, so you might get tricked into clicking on whatever clickable content is in it.

Unfortunately this exposes your device to malware that hands your data off to the hacker, who can decide what to do with it further.

SMS and social media phishing

Like the above example, you could be approached with lucrative offers or links via text messages or social media messages. Typically, the messages seem relevant to the user as they will be made to look like they’re related to apps or services you’re using.

Voice phishing

Voice phishing attacks are schemes that appear as though they’re coming from a credible number. Normally, you’ll get a call about something related to credit cards or taxes to get you into a state of worry, leading you to disclose personal information on the phone.

Spear phishing, whaling and BEC

Spear phishing normally targets specific individuals within a company who are likely to have access to sensitive data. Spear phishers spend time collecting information they can use to reach out to the individual looking as trustworthy as possible. They’ll typically lead with something relevant, for example mentioning an upcoming company event, and make a seemingly legitimate request.

Whaling is a more elaborate form of spear phishing, which targets people in even stronger positions such as executives or high-value individuals. The ultimate goal is to get them to transfer financial or other sensitive information that can be used to compromise the entire business.

BEC, or Business e-mail compromise, is a specific spear phishing technique carried out via e-mail. While there are many ways this is done, most commonly you’ll see instances where the phisher poses as a CEO or similar executive, or as a lower-level employee in specific positions (e.g. sales managers or financial controllers).

In the first situation, the impersonator reaches out to employees requesting them to transfer certain files or pay invoices. In the second situation, the phisher takes control of the employee’s e-mail account and sends false instructions to other employees in order to obtain data and information from them.

What can you do?

There are many ways you can be aware and spot a phishing attempt. Here are some tips:

• Always check the sender’s address in your e-mails, even when they seem to come from a familiar source.
• In any instance where payment information is requested, be very, very careful.
• If you are receiving attachments you never asked for and definitely didn’t expect, better not click on them. 
• Beware of content that transmits a sense of urgency (sales deals, urgent updates to login credentials, etc.).
• Bad spelling and grammar are usually a telltale sign of phishing.
• Links that look shortened (e.g. Bit.ly) or just suspicious in general - if you have a bad feeling, do not click on them.
• If you are receiving threats, you probably shouldn’t be clicking on anything in that message.
• Always examine first-time senders in detail.
• Block suspicious e-mail addresses, numbers and social media accounts.
• If you are receiving a coupon for free stuff… You aren’t.
• If you’re being asked to update your payment details by a service you use, such as Netflix, chances are it’s an impersonator.

Those are some of the ways to identify and prevent phishing attacks. However, sometimes phishers disguise themselves a little too well or a misclick happens and there you go - you’ve been exposed to malware.

This won’t happen if you invest in powerful protection software from the get-go, though. A good antivirus program like Bitdefender will keep you safe from becoming a victim of phishing scams. In fact, it will protect you from malicious attacks overall.

Be it your household or your business you’re concerned about, there are a bunch of different packages and options available, providing different kinds of cybersecurity services. That’s the only way you can ever really be sure you aren’t at risk of a digital attack.

Summary

Have you ever been targeted by phishers and didn’t know that’s what it was until you read this article? Many can relate. Protect yourself before it’s too late!

As you know, both the Windows Update and Windows Store are inter-dependable services in Windows 10 operating system. So when one of these services encounters an error like the “0x80070424, ERROR_SERVICE_DOES_NOT_EXIST”, the other service will most likely get this error as well. Note that this kind of error can occur to both the Windows Update Standalone Installer and to the Windows Update section in the Windows 10 Settings app. Some users also reported getting this error while trying to update Windows Defender as well. You can see the following error message in the Windows Update Standalone Installer:

“Installer encountered an error: 0x80070424, The specified service does not exist as an installed service.”

While you’ll see the following error message in the Windows Store:

“The were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070424).”

To fix this error, you can try to re-register the Background Intelligent Transfer Service DLL file or run the Windows Update and Store apps troubleshooters. You can also reset the Windows Update-related folders or the Microsoft Store or fix the Windows Update files by using the DISM tool. On the other hand, you can also use the Registry Editor or check Windows Services. For more details regarding these potential fixes, refer to each one of the given options below.

Option 1 – Try to re-register the Background Intelligent Transfer Service DLL file

You may have to re-register the Background Intelligent Transfer Service DLL file using the regsvr32.exe before you can successfully install the program and fix ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and un-register OLE controls as DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.

• Open Command Prompt as admin from the WinX menu.
• Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
  • regsvr32 Qmgr.dll /s
  • regsvr32 Qmgrprxy.dll /s

Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.

• After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully.
• Now restart your computer and check if the error is now fixed.

Option 2 – Try to run the Windows Store or the Windows Update Troubleshooters

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error code 0x80070424. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.

• Tap Win + I keys again to open the Windows Settings panel.
• Go to Update & Security and then go to Troubleshoot.
• On your right hand side, scroll down to find the Windows Store Apps and then click on Run the troubleshooter option and see if it fixes the problem.

Note: You can also try running the Windows Update troubleshooter to fix the error. You can run it under the Windows Update section of Update & Security.

Option 3 – Delete the files from Software Distribution Folder & Catroot2 folders

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to these steps.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic and the MSI Installer
• Next, got to the C:WindowsSoftwareDistribution folder and get rid of all the folders and files there by tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 4 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterwards, try opening Microsoft Store again and then see if Error Code 0x80070424 is resolved or not.

Option 5 – Try to check the Windows Update or WU setting in the Registry

• Tap the Win + R keys to open the Run utility and type “regedit” in the field and tap Enter to open the Registry Editor.
• Next, go to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsWindowsUpdate
• Here, look for the DWORD named “DisableWindowsUpdateAccess” and double click on it and then set its value data to “0”.
• Exit the Registry Editor once you’re done and restart your computer.

Option 6 – Try to check the status of some Windows Update Services

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter or click OK to open Services.
• From the list of Services, look for the following services and make sure that their Startup type is as follows:
  • Windows Update Service – Manual (Triggered)
  • Background Intelligent Transfer Service – Manual
  • Workstation Service – Automatic
• After that, check if the Service status of the listed services above are set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 7 – Run the DISM tool

You can also run the Deployment Imaging and Servicing Management or DISM tool to fix the error code 0x80070424. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.
• Once it’s done, reboot your computer and check if it has fixed the error.