An Easy Guide to Resolving Internal Error 2324

Stop C00002lA Fatal System Error- What is it?

C00002lA Fatal System Error is a blue screen of death error that may occur when you start your Windows NT 4.0 based computer. This error causes the screen to turn blue and the system also shuts down. The stop C000021A error message is displayed in the following format:

Stop c000021a {Fatal System Error} The session manager initialization system process terminated unexpectedly with a status of 0xc0000017 (0x00000000, 0x0000000) The system has been shut down.

Error Causes

The stop C000021A error occurs when either Crsrss.exe or Winlogon.exe fails. When the Windows NT kernel identifies that either of these processes has failed, it stops and the error code stop C000021A appears on the computer screen. Here are some of the underlying causes for the stop C0000021A error:

• The incompatible third-party program
• Hard disk issues
• Service pack installation has failed
• Mismatched system files have been installed
• Bad and invalid registry keys

Further Information and Manual Repair

To resolve the stop C000021A Fatal System Error on your PC try the following solutions:

• Remove Incompatible Third Party Programs

If the error occurred after you recently installed a new program, then it is advisable to remove that program. The error occurs due to the incompatibility of the program. To remove the program go to the start menu and click on the control panel. Now click on Add/Remove Program tab and double click on the program name that you recently installed and remove it from the list. Once removed, not reboot your PC. Reinstall a compatible program and run it. It is most likely to resolve the issue. However, if the stop C000021A error still occurs, then it means the problem is critical. It is related to the registry.

• Repair and Restore the Registry

This procedure is slightly long and tricky. To try it, you need to be technically sound. Here’s what you have to do: first create a parallel installation of Windows NT. Start your PC to the parallel installation and then open the Registry Editor. On the Registry Editor’s Windows menu click HKEY_LOCAL_MACHINE on Local Machine and then click Load Hive. Now type the path %systemroot%system32configsystem into the System hive of the prior installation. Then click open. Here you will be prompted to enter the name of the key, type TEST. Note the setting for the current DWord value in the preceding registry key. This is 0x1 and is denoted by CURRENT:Reg_Dword: 0x1. This value indicated that the Current Control Set for your original Windows NT installation corresponds to ControlSet001 in this window. Now if the value is 2, it indicated that the Current Control Set corresponds to ControlSet002. Now locate the following registry key: HKEY_LOCAL_MACHINETESTControlSetXXXControlSession Manager. XXX is the Current Control Set Value. And delete any pending file rename operation entries. Then click TEST hive and then click Unload Hive. After that again repeat the process, open the registry menu and click load hive, here type the path %systemroot%system32configSoftware to the Software hive of the prior installation and then click open. Now you type TEST 2 when you are prompted for the name of the key. Remove any pending file rename operations entries in the following registry keys: HKEY_LOCAL_MACHINETEST2MicrosoftWindowsCurrentVersionRunOnce HKEY_LOCAL_MACHINETEST2MicrosoftWindowsCurrentVersionRunOnceEx Now click TEST2 hive and then click unload hive. Quit the Registry Editor and then restart your original installation. This will resolve the stop C000021A error.

As in previous Windows 10, inside Windows 11 also when you press the ALT + TAB key combination you will get a preview of all running applications along with all Browser tabs so you can go through them and pick the one you want to switch to. Alto, I personally am a big fan of alt-tabbing, I must admit that I am not a big fan of having multiple browsers tabs on screen when I do press key combo. Luckily there is a very easy way to turn this feature off. Turning browsers tabs thumbnails off

1. Press ⊞ WINDOWS + I to open settings
2. Click on System in the sidebar
3. Scroll down and select Multitasking
4. Find Alt + Tab section and click on the drop-down menu
5. Pick Open Windows Only
6. Close settings

Now when you press the ALT + TAB key combination you will still see your browser but only an active tab in it instead of all tabs as different preview thumbnails.

External hard drives have become essentials as they store data. However, they are also prone to issues and one of them is the “The device is not ready”. You could encounter this error when you try to access your connected hard drive. This error won’t allow you to access the contents of your hard drive so unless you fix it, you won’t be able to access any of the files on your hard drive. One of the most likely causes of this error is a hardware defect. Aside from that, it could also be due to loose connections, obsolete device drivers, as well as compatibility issues between the operating system and the hard drive. Before you start troubleshooting the problem, you need to determine if you were able to access your hard drive before you encountered the error or not. If not, you need to check the compatibility of the device with your operating system as it could be the reason why you’re getting the error. There are several potential fixes you can check out to fix this error. You can try to check the hardware connections, run the built-in Hardware and Devices troubleshooter, as well as the USB troubleshooter. You could also run the CHKDSK utility or update the drivers of the device or the USB drivers.

Option 1 – Try checking the hardware connections

The first thing you have to do before you further troubleshoot the problem is to check the hardware connections of your computer and see if there are damaged ones, just like with USB ports, it would also affect the overall connectivity of the device with the computer. So if you notice some irregularities in the connecting cable physically, you might have to buy another one and replace it and then see if it fixes the problem or not.

Option 2 – Run the Hardware and Devices Troubleshooters

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Note: You could also try to run the USB troubleshooter as it could also resolve the problem.

Option 3 – Run the CHKDSK utility

As you know, the CHKDSK utility can help you in identifying the bad sectors in a drive and fix them automatically. Thus, you can run it to fix the “The device is not ready” error when you connect your USB drive to your computer.

• Open Command Prompt with admin privileges.
• Next, type and enter this command to execute it: chkdsk /f <drive>
• Now, wait until the process is completed and exit Command Prompt.
• Restart your computer and try connecting the USB drive again and see if the error is fixed.

Option 4 – Try to update the drivers of the device

Although you can always update the device drivers using the Device Manager, you might want to try downloading the latest set of drivers directly from the manufacturer’s website. Once you’ve downloaded them, install them right away and then correct the external hard drive.

Option 5 – Update or reinstall the Universal Serial Bus Controller driver

If updating the drivers of the device did not fix the “The device is not ready” error, you can try to update or reinstall the Universal Serial Bus Controller drivers instead of using the Device Manager. Refer to the following steps:

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 6 – Restart your computer in a Clean Boot State

If the first three given options didn’t work and you still see the error when you connect external devices, you can try putting your computer in a Clean Boot State and then try connecting them again.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to connect the external devices and check if the error is now gone.

If you are browsing the internet using the Google Chrome browser in your Windows 10 computer but you suddenly encounter an error message that states, “ERR_ICAN_NAME_COLLISION”, read on as this post will walk you through in fixing the problem. Here’s the full content of the error message:

“The site can’t be reached, This site on the company, organization, or school intranet has the same URL as an external website. Try contacting your system administrator. ERR ICAN NAME COLLISION.”

This kind of error is caused by an error in a private namespace or a random redirection to an incorrect proxy server. There are several ways to fix this error. You can try to check the integrity of the Hosts file or check the proxy. You could also try to use the Registry Editor and apply some tweaks or remove any conflicting browser extensions or flush the DNS cache, as well as run a malware scan.

Option 1 – Try to check the integrity of the Hosts file

To check the integrity of the Hosts file, refer to the following steps:

• You have to navigate to this path inside File Explorer: C:/Windows/System32/driversetc
• After that, look for a file named “Hosts” and right-click on it, and open it with the Notepad app.
• Next, make sure that you write the block URLs in your computer in the list and then save the file.

Note: There are times when you are logged in with administrator credentials and you may receive an error message. In such case, type “notepad” in the Start Search and right-click on Notepad from the search results, and then select the “Run as administrator” option. After that, open the Hosts file and make the necessary changes and save it.

Option 2 – Try to check the Proxy server

There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. Follow the steps below to disable the proxy server.

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Try to use the Registry Editor

Before you apply some registry tweaks, make sure that you create a System Restore point. Once you have that covered, follow these steps:

• Tap the Win + R keys to open the Run utility and type “Regedit” in the field and tap Enter to open the Registry Editor.
• After that, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParametersDataBasePath
• Look for the default key and double click on it and make sure that its Value data is set as “C:/Windows/System32/driversetc”.
• Now exit the Registry Editor and restart your computer to apply the changes made

Option 4 – Flush the DNS cache

You could also try to flush the DNS cache to fix the “ERR_ICAN_NAME_COLLISION” error. All you have to do is open Command Prompt as an administrator and then execute each one of the following commands sequentially to flush the DNS cache:

• ipconfig/release
• ipconfig/renew
• ipconfig/flushdns

Option 5 – Get rid of any conflicting browser extensions

• Open Chrome and press Alt + F keys.
• Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
• Click the Recycle bin and select Remove.
• Restart Chrome and press Alt + F keys again.
• Proceed to On Startup and mark Open a specific page or set of pages.
• To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Option 6 – Run a malware scan using Windows Defender

It is possible that your computer is infected with malware which could be why you’re getting the “ERR_ICAN_NAME_COLLISION” error. Thus, you need to scan your computer using Windows Defender.

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

If you have multiple keyboards, things can get quite tricky. There are times when the keyboard language changes on its own since the keyboard changes while you are typing. The thing is, the keyboard changes because sometimes we accidentally tap shortcuts like Win key + Space key or Alt + Shift or Ctrl + Shift which changes the keyboard pairs or language. Thus, if your keyboard language changes on its own, there are two ways to resolve it. First, you have to make sure that Windows 10 does not add keyboards without your permission. Second, you have to make sure that the shortcut keys don’t change the keyboard language. This second option is what we’re going to discuss in this post. You need to first set a different input method for each app window. To do that, you have to disable the change in layout. Refer to these steps:

• Go to Settings > Language and input.
• Next, type “switching input methods” to open the Advanced keyboard settings with this option inside.
• After that, select the checkbox labeled as “Let me set a different input method for each app window” and then click the Save button.
• Restart your computer.

Now that you’ve disabled the change in layout, you now have to find the keyboard settings. Just go to Settings > Devices > Typing > Advanced Keyboard settings. From there, you have the option to select which keyboard is going to be used for any app. When you change the keyboard every time you use an app, usually, Windows remember it so that you won’t have to set it up all over again. In addition, the Advanced keyboard settings page also allows you to override the default input method which could be different from the first one in your language list. Aside from that, there is also a Language bar option that comes in handy as you can quickly switch between keyboards. And if you removed it, you have the option to restore the language bar back as well. Now all that’s left for you to do is to change the Language Settings under the Administrative tab. A user from a forum that came up with this solution, reported that the issue occurred when he started typing in some program with non-Unicode characters which caused Windows to use the default system local language to interpret these characters even though the language is unavailable in the Language bar. To change the Language Settings under the Administrative tab, follow these steps:

• Go to Settings > Time and Language > Language > Administrative language settings.
• After that, click on Copy Settings under the Administrative tab.
• Now make sure that all the Display language, Input language, and Format are English (United States) or any language you prefer.
• Then mark the two checkboxes in “Copy your current settings to Welcome screen and system accounts & New user accounts”.
• After that, click OK and then exit.

Note: You also have the option to disable those shortcut combinations which can change your keyboard settings accidentally.

If you suddenly encountered an error that says, “The Task image is corrupt or has been tampered with”, along with an error code of 0x80041321, read on as this post will guide you on what you can do to resolve this problem in your Windows 10 computer. According to security experts, this kind of error has something to do with a corrupt scheduled backup task wherein each time the task service plans to execute a task, it validates a few things. And if it finds any issue with the integrity or corruption in the registry, it will mark those tasks as corrupt and throws the error 0x80041321. There are several options you can check out to fix the problem. You can try using the Registry Editor to edit and fix the corrupted tasks or you could also delete the schedule keys or the WindowsBackup file, as well as try deleting the task from the Task Scheduler or refresh the User_Feed_Synchronization. But before you of these potential fixes, make sure that you check every option and verify if it’s not associated or trying to run a file which it should not. In addition, make sure that you create a System Restore point as well so that you can undo any changes you will be making if anything goes wrong. Once you have these things covered, refer to each one of the options provided below.

Option 1 – Try to use the Registry Editor to edit and fix corrupted tasks

The first thing you can do to fix the problem is to edit those tasks via Registry Editor, as well as fix the corrupted ones in System32. Before you proceed, keep in mind that since you are dealing with the Backup triggered by the Task Scheduler, you can find the entries for the tasks in different locations. You can find the Task Scheduler at Task Scheduler Library > Microsoft > Windows > Windows Backup, whereas, you can find it in this path in the Registry Editor, HKEY_LOCAL_MACHINE SOFTWARE Microsoft Windows NT CurrentVersion Schedule WindowsBackup AutomaticBackup. On the other hand, you can find the Windows System folder at C:/Windows/System32/Tasks/MicrosoftWindows/WindowsBackup. You need to ensure that the name of the task name is the same as everywhere and take note of the name. Once you have these covered, follow the steps below.

• Tap the Win + R keys to open Run and type “Regedit” in the field and hit Enter to open the Registry Editor.
• Next, navigate to this key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheTreeMicrosoftWindowsWindowsBackup
• From there, take note of the GUID value in the ID entry of the task under the AutomaticBackup and Windows Backup Monitor folder.
• After that, you have to remove the task registry entries related to the ID from these locations
  • HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCachePlain
  • HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheLogon
  • HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheBoot
• Once done, you have to create a temporary copy of the corrupted task file by going to this location: C:/Windows/System32/Tasks/MicrosoftWindows/WindowsBackup
• From there, look for the AutomaticBackup and Windows Backup Monitor tasks and copy them to a location where you can keep them safe.
• Next, you have to fix the corrupted task by deleting it from this location: C:/Windows/System32/Tasks/MicrosoftWindows/WindowsBackup
• After that, you have to recreate the task by going to Task Scheduler > Microsoft > Windows> Windows Backup.
• Now click on the Action menu and on Import task and navigate to the backup files and import them.
• Once you’ve created the tasks, run them manually and see if the error is now fixed.

Option 2 – Try to delete the Schedule keys in the Registry

• Launch the Registry Editor and go to this key: HKLMSOFTWAREMicrosoftWindows NTCurrent VersionSchedule
• From there, delete all of its sub-keys.
• Once done, exit the Registry Editor and check if the Backup Tasks are now working.

Option 3 – Try to remove the WindowsBackup file

The next thing you can do to fix the problem is to remove the WindowsBackup file if the first two options didn’t work. It is possible that the problem has something to do with corrupted Task files. The task files are XML files that include parameters, programs to use, and many more. If any of these files end up getting corrupted, the task scheduler will have trouble running it and will throw the “The Task image is corrupt or has been tampered with” error.

• To delete it, go to C:WindowsSystem32TasksMicrosoftWindowsWindowsBackup.
• From this location, get rid of all the files. You could also these files via Command Prompt using the DEL command.
• Once done, go to the Backup and Restore in the Control Panel and set up the Windows Backup again.

Option 4 – Try to delete the task from the Task Scheduler

If you don’t want to delete the files from Windows Explorer, you can delete them instead via Task Scheduler.

• Open the Task Scheduler and go to Task Schedule LibraryMicrosoftWindowsWindowsBackup.
• From there, delete both of the tasks and set up Windows Backup again.
• Once done, go to the Task Manager and run the AutomaticBackup task again and see if it works.

Option 5 – Try to restart the Task Scheduler service

As mentioned, it is possible that the Task Scheduler service could be disabled. You could have disabled it when trying to enhance your computer’s performance and whatnot. Thus, you need to verify if it’s running or not and then restart it.

• First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
• Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
• You will see a list of Services and from there, look for the Task Scheduler service and double click on it.
• After that, go to the General tab and click on the Startup Type options and then select “Automatically” from the given list.
• Click on the “RUN” option and select the “Restart the Service” option.
• And click on the “After Second Failure” option and then select the “Restart-Service” option again.
• Now click on the “After Subsequent Failures” tab and select the “Restart the Service” option.
• Finally, click on the Apply and OK buttons and then run the Task Scheduler and see if the issue is now fixed.

Option 6 – Try refreshing the User_Feed_Synchronization

According to security experts, enabling and disabling the User Feed sync also known as the User_Feed_Synchronization task can help resolve the problem.

• Tap the Win + X keys and select the PowerShell (admin) option from the menu.
• Next, type the “msfeedssync disable” command and tap Enter.
• Repeat the same process but this time run the “msfeedssync enable” command.

In Windows 11 if you do not own a mouse or it has suddenly malfunctioned you can still move your arrow on-screen using the numeric pad. In this guide, we will guide you on how to turn this option ON, follow this easy guide step by step.

1. Press ⊞ WINDOWS + I to open Windows settings
2. Click on Accessibility on left
3. Scroll down to reach the interaction section on the right and click on Mouse
4. Click on Switch beside Mouse keys under accessibility options
5. Set your preferences
6. Close settings

Settings will be as always automatically applied.

Recently, a number of users reported that they were not able to run PLEX and other similar streaming services ever since a Windows Update was automatically installed in the system. The error in these streaming services has something to do with a missing Mfplat.dll DLL file from the Windows Media Feature Pack. On the other hand, some users also reported that the mfplat.dll error occurred on several games as well which used the Media Feature Pack. Usually, the mfplat.dll error is caused by the missing Media Feature Pack in Windows 10. Although most of the time the Media Feature Pack is installed by the application that needs it or through Windows Update automatically, there are just certain installers that do not have it. It could be that the Media Playback service was disabled by a particular Windows Update. Aside from that, the error might be because your computer is using Windows 10 N – a Windows 10 version that does not include the Media Feature Pack by default. Whatever the cause may be, you can troubleshoot the problem with the help of the options given below. But before you go on, keep in mind that downloading the missing DLL file and copying it to the folder of the program where you encounter the error won’t really help and will only make things even more complicated.

Option 1 – Install the Media Feature Pack for Windows 10 N version

As mentioned, the Windows 10 N version does not come with Windows Media Player. Meaning to say, the Media Feature Pack is also not installed by default or won’t be updated by the Windows Update component. So if you are not quite sure what Windows 10 version you currently have installed, refer to these steps:

• Tap the Windows key + S and then type “about” in the search box.
• From the search results, click on the “About your PC” to open the About tab of the Settings app.
• Afterward, scroll down to the Windows specifications and check your Windows version under Edition.

Note: If you’ve determined that your computer is using the Windows 10 N version, you need to install the appropriate Media Feature Pack for your computer. How? Refer to the steps below:

• Click this link to download and install the Media Feature Pack from Microsoft’s official website.
• Upon installation, select the edition you want to install using the drop-down menu and then click on Confirm. Take note that there are few reasons why you’d want to install the older version since most streaming services like PLEX and most games usually require version 1803.
• After that, wait until the request is validated. The download should begin in a few minutes automatically.
• Once the download is completed, open the installation executable file and follow the next on-screen instructions to install the Media Feature Pack on your computer.
• Restart your computer. After your computer has rebooted, open the application where you’re getting the mfplat.dll missing error and then check if the problem is now fixed.

Option 2 – Enable Media Playback via Command Prompt

If you encounter the mfplat.dll missing error when you attempt to run PLEX or other similar streaming service and you’ve already verified that the Media Feature Pack is indeed installed, you might want to try enabling it using an elevated Command Prompt. There are cases when a particular Windows Update ends up disabling the feature and creates the grounds which results in the mfplat.dll missing error. Thus, you can have to enable the feature via Command Prompt.

• Tap the Win + R keys to open the Run dialog box.
• Then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
• Next, click on Yes if a User Account Control prompt pops up.
• After opening Command Prompt, copy and paste the following command and hit Enter to execute it:

dism /online /enable-feature /featurename:MediaPlayback

• Close Command Prompt and then open the app once again to check if the problem is now fixed.

Option 3 – Try extracting a copy of the mfplat.dll file from the windows.old directory

If you encounter the error shortly after you just upgraded to Windows 10 from an older version, the best thing you can do to resolve the problem is to use windows.old directory to fetch an old copy of the mfplat.dll file. To do so, follow the steps below.

• Go to the Windows drive and then look for the windows.old directory where it preserves a copy of your old operating system as well as associated files in case something goes out of hand during the upgrade process.
• After that, open the windows.old folder and then go to the syswow64 folder.
• Next, from the syswow64 folder, copy the mfplat.dll file and paste it to C: windows syswow64.
• Restart your computer and check if the error is now resolved or not.

Microsoft’s initial Windows 11 hardware requirements were not really well received by users and they were not really clearly represented from the start making a lot of potential customers slowly drift away from the hype. It seems that Microsoft has acknowledged this since they have changed their tune about system hardware requirements for the upcoming Windows 11. It seems that Windows 11 will be able to be officially installed on unsupported computers but with a little inconvenience.

What is a catch?

Windows 11 will still have the same hardware requirements and if the PC meets them, that computer will be officially supported, other ones (any that can run Windows 10) that do not meet system requirements can still run Windows 11 but the system will have to be clean installed. So no upgrade option for old computer users, just a clean install. This means of course that you will need to download the ISO image and make a bootable USB in order to install it. Also since you will be doing a clean install do a backup of the hard drive since it will need to be formatted. Also, Microsoft has stated that with unofficially supported PC some driver updates might not be delivered leaving you with either older driver versions or relying on your hardware manufacturer on them. This is still not confirmed by Microsoft, just stated as an option. We will see how it goes.

Conclusion

It is very good that Microsoft has reconsidered its system requirements and will not stubbornly push its initiatives over the top requirements allowing even older computers to install new OS. I am sure over time lot of users will upgrade their hardware and drive into officially supported waters, but it is good that they will be able to use new OS on their current hardware.

A computer with no internet connection is like a mobile phone that can’t call nor text though you can still use it for other things. So if you are having problems with your computer’s internet connection, worry not as there are some basic things you can try before you go over the actual troubleshooting. Just make sure that you really have working internet. To verify it, try connecting your other devices. Aside from that, you must also make sure that your computer is connected properly over cable or connected to the router over the Wi-Fi. Once you have all these things covered, now’s the time to start troubleshooting the problem with the help of the instructions prepared below. To be more specific, this guide will walk you through what you can do when you encounter a particular internet connection problem where you get the Media State Media disconnected error message on your Windows 10 computer.

Before you troubleshoot the problem, you need to first check the internet connection status on your computer. To do that, follow these steps:

• Type in “cmd” in the Cortana search box.
• From the search results, right-click on Command Prompt and select “Run as administrator” from the context menu.
• After opening Command Prompt with administrator privileges, type in the ipconfig /all command and hit Enter.
• After you enter the command, you will see a list of all the connected media like the Ethernet, Wi-Fi along with its status, and more. From there, you need to check everything closely. I notice a message that says, “Media State . . . . . Media disconnected”, then your internet connection is indeed having issues.

Refer to the options below to fix the Media State Media disconnected error message on your Windows 10 PC.

Option 1 – Try resetting WINSOCK and IP Stack

• Type in “cmd” in the Cortana search box.
• From the search results, right-click on Command Prompt and select “Run as administrator” from the context menu.
• After opening Command Prompt, type in each one of the commands listed below
  • netsh winsock reset catalog – This command will reset the WINSOCK entries.
  • netsh int ipv4 reset reset.log – This command will reset the IPv4 TCP/IP stack.
  • netsh int ipv6 reset reset.log – This command will reset the IPv6 TCP/IP stack
• Once you’ve executed the commands listed above, restart your PC to successfully apply the changes made.

Option 2 – Check if your Network Adapter is disabled

If you’ve disabled the network adapters on your computer, then it’s most likely the reason why you’re getting the Media State Media disconnected error message. Thus, you need to enable it back.

• Open Settings and go to Network and Internet > Select Ethernet > Change adapter options.
• From there, right-click on the adapter and enable it.

Option 3 – Check the Wi-Fi Properties

Though this case is not common, Wi-Fi sharing has actually caused issues for some users. That’s why you need to check the Wi-Fi properties. Go to Network Connections and right-click on Wi-Fi and select Properties. From Properties, go to the Sharing tab and select the first option and click OK.

Option 4 – Try updating the Network driver

• Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the Network driver or any other outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
• Then also click on the option, “Search automatically for updated driver software.
• Restart your PC after the installation.

Note: If updating the Network driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.