
Error code 0x80070490 occurs in versions of Windows including Windows 8 or 8.1 and Windows 7 or Windows Vista. This error often arises when users attempt to install updates via Windows Update or Microsoft Update.
The main reason for the error relates to the Component-Based Servicing (CBS) manifest which has become damaged. When the error occurs, the Windows device is unable to successfully install updates.
Error code 0x80070490 might appear for various reasons but is most prominent in the following cases:
The solutions for error code 0x80070490 vary so users may need to attempt each solution to find the best results.
The System File Checker (SFC.exe) is a Windows-based utility that enables users to check and repair corrupted or damaged system files. It can also restore missing systems files which can be the cause of errors such as error code 0x80070490.
To repair files, begin scan by swiping the right edge of the screen then opening the search box. Type Command Prompt, right-click this option, then select Run as Administrator. Once the scan begins, wait for the process to be completed then restart your device. Check if the error is resolved by reattempting updates. If error code 0x80070490 in Windows 8 or 8.1 persists on your device, proceed to the solution below.
A clean boot is one of the best ways to reduce conflict among files – an issue that may arise whenever users update, install or run programs on their Windows device.
To run a clean boot, your device reboots using limited drives and programs. The process allows you to identify which conflict among programs is causing errors on your Windows device.
You can access the clean boot tool by entering msconfig in the search box. Select Services, then System Configuration. Check the Hide all Microsoft services checkbox then select Disable all. Next, go to the Startup tab, click and open Task Manager. After selecting the Startup tab, make sure you right-click each startup program. Click Disable from the context menu then close Task Manager when done. Select OK on the System Configuration menu then restart your machine to clean boot Windows 8 or 8.1.
If the clean boot successfully identifies and resolves issues with corrupted files, you will be able to access updates using Windows Update or Microsoft Update. Error code 0x80070490 will no longer occur. But if that proves unsuccessful, other options are available below including running Windows Update Troubleshooter.
This method can provide a simple solution for users as it verifies whether your Internet connection, network adapter and Windows Update services are functioning properly. However, if you are uncertain as to whether you will be able to troubleshoot, seek assistance from a qualified Microsoft technician.
To run Windows Update Troubleshooter, simply download from Microsoft’s website. Be sure you are downloading the tool recommended for your operating system, in this case Windows 8 or 8.1. After you download Windows Update Troubleshooter, run it to enable the tool to check for and resolve update issues on your device.
The System Readiness Tool or DSIM is another method you can use to correct issues related to error code 0x80070490. This tool checks problems on your system that might prevent your computer from performing Windows updates including issues related to damaged system files.
Once you download and install this tool, it will be able to run automatically. The process may be technical, however, requiring specialized knowledge to successfully download and run the tool. Consider getting assistance from an IT professional in this case. Also, check Microsoft's online resources to download the tool.
Having an automated tool at hand will enable users to always be prepared. Download a powerful automated utility tool to provide solutions whenever error codes or other problems affect your Windows 8 device.
One of the problems encountered by Windows users when upgrading to Windows 10 from Windows 7 or Windows 8/8.1 is the Error Code 0x80070020. This error code normally occurs when users try to download updates from the Windows Update Website or simply by upgrading to Windows 10. Error Code 0x80070020 also occurs when the device already has a Windows 10 installed.
Once this error is encountered, it will cause malfunction of update installs and display the following message:
An error (-5006 : 0x80070020) has occurred while running the setup. Or The process cannot access the file because it is being used by another process”
In an attempt to fix Error Code 0x80070020, it is important to pinpoint what the cause is. The most probable cause of this error is due to interference. This error code most likely occurs when there is another automatic update running, for instance, an Antivirus scanning in real-time. If you’re scheduled to have an automatic update during real-time scanning, the Windows 10 update might malfunction.
In trying to fix Error Code 0x80070020, you can perform manual repair methods to resolve the issue effectively and efficiently. Most Windows users can easily employ these manual repair methods, even those who do not have technical abilities. However, there are certain instances where a Windows professional’s help is needed. If you don’t want to face any risk in resolving the issue, it would be best to consult a professional Windows technician or you can also make use of a powerful automated tool.
NOTE: It is best to attend immediately to errors encountered since unresolved errors can result in slowing down your computer’s performance. This might also cause other error messages to arise such as Error Code 0x80070057.
Since Error Code 0x80070020 is most likely encountered due to interference during your update, the easiest method you can do is to close all opened programs and restart your device. After restarting, try to start the update process again.
Another quick and safe way to fix Error Code 0x80070020 is to disable your antivirus. You must take note though that in doing so, your computer will be susceptible to virus attacks. If you want to proceed with this method, follow these steps:
The Windows Update Troubleshooter may resolve many of the errors encountered by Windows users when installing updates from Windows Update. To execute the troubleshooter, follow the steps below:
Executing a clean boot means starting Windows using only a few resources, including startup programs and drivers. This safeguards minimizing conflicts and prevent software clash when an update is received. In performing a clean boot, you will be able to pinpoint what caused the manifestation of error code 0x80070020. Check Microsoft’s Support website to know how to execute a clean boot.
Performing this method is a bit risky and should be your last option if all methods were unsuccessful. This process will alter your device’s registry so you must ensure to perform accurately the steps. A single mistake can lead to modifying your registry erroneously, which might result in the occurrence of other error messages. Carefully follow the steps found on Microsoft’s Support website to successfully reset Windows Update components.
Resetting Windows Update components can also be done by implementing the following steps:
A third-party antivirus such as BitDefender may recognize the Windows Update as a threat since the new update of Windows 10 is probably not yet registered with this third-party antivirus vendor. To solve this, you must disable temporarily the antivirus before performing the update. Once the third-party antivirus is disabled, you can now proceed with the updating process. Update as well your third-party antivirus.
The Deployment Image Servicing and Management (DISM) is a command-line utility that is installed by default in Windows 10 system. This program is used to fix images in Windows. In the case of Error Code 0x80070020, the DISM can repair the recovery image in Windows 10 and can perform as a virtual hard disk as well.
/CheckHealth – to check for corrupted files or components
/ScanHealth – to check for corrupted Windows image. This may take up to 10 minutes to finish
/RestoreHealth – to check for corrupted Windows image and do an automatic repair. This may take up to 20 to 30 minutes to finish
NOTE: In an instance where you cannot locate the good files in your computer, the system image files may be corrupted. If this happens, you need to have a copy of install.wim from a computer with good Windows 10 OS or the Windows 10 ISO file. Make sure that the source of the good files has the same language, version, and edition of your OS.
Enter the following commands one by one to perform the /RestoreHealth switch using the source path location of good files you copied:
For example purposes, the “repairSource” is the source of the good files.
“We couldn’t install Windows in the location you choose. Please check your media drive. Here’s more info about what happened: 0x80300002”You can encounter this kind of error if there is corruption in the partition table of the drive where the installation is in progress. In addition, corruption on the Media device could also cause this problem. So if you encounter this error when running Windows Setup, read on as this post will guide you in fixing it. There are several ways to resolve this issue. The first thing you can do is to verify the compatibility between the BIOS and the installation media. You could also try recreating all the partitions as well as recreating the bootable USB drive. For more detailed information, follow the given options below.